Automating Inequality

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Author :
Publisher : St. Martin's Press
ISBN 13 : 1466885963
Total Pages : 273 pages
Book Rating : 4.4/5 (668 download)

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Book Synopsis Automating Inequality by : Virginia Eubanks

Download or read book Automating Inequality written by Virginia Eubanks and published by St. Martin's Press. This book was released on 2018-01-23 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER: The 2019 Lillian Smith Book Award, 2018 McGannon Center Book Prize, and shortlisted for the Goddard Riverside Stephan Russo Book Prize for Social Justice Astra Taylor, author of The People's Platform: "The single most important book about technology you will read this year." Dorothy Roberts, author of Killing the Black Body: "A must-read." A powerful investigative look at data-based discrimination?and how technology affects civil and human rights and economic equity The State of Indiana denies one million applications for healthcare, foodstamps and cash benefits in three years—because a new computer system interprets any mistake as “failure to cooperate.” In Los Angeles, an algorithm calculates the comparative vulnerability of tens of thousands of homeless people in order to prioritize them for an inadequate pool of housing resources. In Pittsburgh, a child welfare agency uses a statistical model to try to predict which children might be future victims of abuse or neglect. Since the dawn of the digital age, decision-making in finance, employment, politics, health and human services has undergone revolutionary change. Today, automated systems—rather than humans—control which neighborhoods get policed, which families attain needed resources, and who is investigated for fraud. While we all live under this new regime of data, the most invasive and punitive systems are aimed at the poor. In Automating Inequality, Virginia Eubanks systematically investigates the impacts of data mining, policy algorithms, and predictive risk models on poor and working-class people in America. The book is full of heart-wrenching and eye-opening stories, from a woman in Indiana whose benefits are literally cut off as she lays dying to a family in Pennsylvania in daily fear of losing their daughter because they fit a certain statistical profile. The U.S. has always used its most cutting-edge science and technology to contain, investigate, discipline and punish the destitute. Like the county poorhouse and scientific charity before them, digital tracking and automated decision-making hide poverty from the middle-class public and give the nation the ethical distance it needs to make inhumane choices: which families get food and which starve, who has housing and who remains homeless, and which families are broken up by the state. In the process, they weaken democracy and betray our most cherished national values. This deeply researched and passionate book could not be more timely.

Service Automation in the Public Sector

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Author :
Publisher : Springer Nature
ISBN 13 : 3030926443
Total Pages : 230 pages
Book Rating : 4.0/5 (39 download)

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Book Synopsis Service Automation in the Public Sector by : Gustaf Juell-Skielse

Download or read book Service Automation in the Public Sector written by Gustaf Juell-Skielse and published by Springer Nature. This book was released on 2022-03-14 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited volume highlights the latest advances in and findings from research on service automation in public sector organizations. The contributing authors use a mix of social and technological approaches to increase readers’ understanding of public service automation. The respective chapters discuss the automation of services in public organizations from a conceptual standpoint, present empirical examples of automation applications in public organizations, and consider the implementation-related challenges that can arise. The book’s overall goal is to aid and inspire researchers and practitioners to expand their knowledge of service automation in public organizations, while also providing a foundation for policy development and future research. Following a brief introductory chapter, the book addresses major gaps in our current understanding of service automation in public organizations, and provides suggestions for future research. Moreover, it argues that there is a continued need to observe and learn from empirical examples, and a need for more critical studies on the social and societal consequences of increased service automation in public organizations.

Automation Technology Applied to Public Service

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Author :
Publisher :
ISBN 13 :
Total Pages : 92 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Automation Technology Applied to Public Service by : Edwin G. Johnsen

Download or read book Automation Technology Applied to Public Service written by Edwin G. Johnsen and published by . This book was released on 1976 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Handbook of Artificial Intelligence and Robotic Process Automation

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Author :
Publisher : Anthem Press
ISBN 13 : 1785274961
Total Pages : 180 pages
Book Rating : 4.7/5 (852 download)

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Book Synopsis Handbook of Artificial Intelligence and Robotic Process Automation by : Al Naqvi

Download or read book Handbook of Artificial Intelligence and Robotic Process Automation written by Al Naqvi and published by Anthem Press. This book was released on 2020-11-27 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: President Putin’s explicit declaration that the country that makes progress in artificial intelligence will rule the world has launched a new race for dominance. In this era of cognitive competition and total automation, every country understands that it must rapidly adopt AI or go bust. To stay competitive a country must have a strategy. But how should a government proceed? What areas it must focus on? Where should it even start? This book provides answers to these important, yet pertinent, questions and more. Presenting the viewpoints of global experts and thought leaders on key issues relating to AI and government policies, this book directs us to the future.

Effects of Office Automation on the Public Sector Workforce

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Author :
Publisher :
ISBN 13 :
Total Pages : 64 pages
Book Rating : 4.M/5 ( download)

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Book Synopsis Effects of Office Automation on the Public Sector Workforce by : Joan M. Greenbaum

Download or read book Effects of Office Automation on the Public Sector Workforce written by Joan M. Greenbaum and published by . This book was released on 1985 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Automation and Reorganization of Technical and Public Services

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Author :
Publisher : Association of Research Libr
ISBN 13 :
Total Pages : 110 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Automation and Reorganization of Technical and Public Services by : B. J. Busch

Download or read book Automation and Reorganization of Technical and Public Services written by B. J. Busch and published by Association of Research Libr. This book was released on 1985 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Virtual Public Servant

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Author :
Publisher : Springer Nature
ISBN 13 : 3030540847
Total Pages : 285 pages
Book Rating : 4.0/5 (35 download)

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Book Synopsis The Virtual Public Servant by : Stephen Jeffares

Download or read book The Virtual Public Servant written by Stephen Jeffares and published by Springer Nature. This book was released on 2020-11-30 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: With recent advances and investment in artificial intelligence, are we on the verge of introducing virtual public servants? Governments around the world are rapidly deploying robots and virtual agents in healthcare, education, local government, social care, and criminal justice. These advances not only promise unprecedented levels of control and convenience at a reduced cost but also claim to connect, to empathise, and to build trust. This book documents how—after decades of designing out costly face to face transactions, investment in call centres, and incentivising citizens to self-service—the tech industry is promising to re-humanise our frontline public services. It breaks out of disciplinary silos and moves us on from the polarised hype vs. fear discussion on the future of work. It does so through in-depth Q-methodology interviews with a wide range of frontline public servants, from doctors to librarians, from social workers to school receptionists, and from police officers to call handlers. The first of its kind, this book should be of interest across the social sciences and to anyone concerned with how recent measures to digitise and automate our services are paving the way for the development of full-blown AI in frontline work.

Service Automation Framework

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Author :
Publisher : Van Haren
ISBN 13 : 9401800634
Total Pages : 183 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis Service Automation Framework by : Jan Willem Middelburg

Download or read book Service Automation Framework written by Jan Willem Middelburg and published by Van Haren. This book was released on 2017-01-01 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend. We are the self-service generation, who are able to make our own decisions. The self-service generation is nowadays used to search, evaluate and purchase products online for a number of years now. This book will give you deep insight into the concept of Service Automation, the concept by which you can automate customer service in your organization. If you adequately apply Service Automation in your organization, you will see both employee and customer satisfaction rise and significantly increase the number of people who ‘like’ your company. The Service Automation Framework (SAF®) has been created to find a methodical way to discuss Service Automation. It offers a simplistic version of any organization, which includes a number of processes that every organization can think of to systematically enhance its Service. As with any model, it is a simplified version of reality, but it structures the mind and provides uniform terminology when discussing the contents with co-workers and colleagues. Nothing more, nothing less. We encourage you to adapt and apply the model in any way that you see fit and which helps you and your organization. This book is intended for anyone who has ever experienced that the level of Service in his organization can be increased and is looking for guidance on a step-by-step model to achieve this, whether you are an entrepreneur, executive, consultant or work in the field of academia.

Service Automation

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Publisher :
ISBN 13 : 9780956414564
Total Pages : 303 pages
Book Rating : 4.4/5 (145 download)

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Book Synopsis Service Automation by : Leslie Willcocks

Download or read book Service Automation written by Leslie Willcocks and published by . This book was released on 2016-02 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: The hype and fear, globally, that surrounds service automation, robots and the future of work need to be punctured by in-depth research. This book, by Professors Leslie Willcocks and Mary Lacity, captures a year's worth of learning about service automation based on a survey, in-depth client case studies, and interviews with service automation clients, providers, and advisors. The authors cleverly embed today's empirical lessons into the broader history and context of automation, as a vital key in understanding the fast-rising phenomenon of service automation. The authors give a balanced, informed and compelling view on gaining the many benefits, as well as managing the downsides, of present and future technologies. The book has a number of key selling points: The authors are globally recognised for outstanding, world-class research; the book describes types of automation and gives evidence for multiple business benefits; in-depth case studies are included - from clients, providers and advisors of service automation; 25 key lessons are given, on how to deploy service automation in the workplace and there is a focus on the future of work, including robotic process automation, with valuable predictions and critique.

The Future of Work

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Author :
Publisher : Brookings Institution Press
ISBN 13 : 0815732945
Total Pages : 223 pages
Book Rating : 4.8/5 (157 download)

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Book Synopsis The Future of Work by : Darrell M. West

Download or read book The Future of Work written by Darrell M. West and published by Brookings Institution Press. This book was released on 2018-05-15 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: Looking for ways to handle the transition to a digital economy Robots, artificial intelligence, and driverless cars are no longer things of the distant future. They are with us today and will become increasingly common in coming years, along with virtual reality and digital personal assistants. As these tools advance deeper into everyday use, they raise the question—how will they transform society, the economy, and politics? If companies need fewer workers due to automation and robotics, what happens to those who once held those jobs and don't have the skills for new jobs? And since many social benefits are delivered through jobs, how are people outside the workforce for a lengthy period of time going to earn a living and get health care and social benefits? Looking past today's headlines, political scientist and cultural observer Darrell M. West argues that society needs to rethink the concept of jobs, reconfigure the social contract, move toward a system of lifetime learning, and develop a new kind of politics that can deal with economic dislocations. With the U.S. governance system in shambles because of political polarization and hyper-partisanship, dealing creatively with the transition to a fully digital economy will vex political leaders and complicate the adoption of remedies that could ease the transition pain. It is imperative that we make major adjustments in how we think about work and the social contract in order to prevent society from spiraling out of control. This book presents a number of proposals to help people deal with the transition from an industrial to a digital economy. We must broaden the concept of employment to include volunteering and parenting and pay greater attention to the opportunities for leisure time. New forms of identity will be possible when the "job" no longer defines people's sense of personal meaning, and they engage in a broader range of activities. Workers will need help throughout their lifetimes to acquire new skills and develop new job capabilities. Political reforms will be necessary to reduce polarization and restore civility so there can be open and healthy debate about where responsibility lies for economic well-being. This book is an important contribution to a discussion about tomorrow—one that needs to take place today.

Disrupted Development and the Future of Inequality in the Age of Automation

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Author :
Publisher : Springer Nature
ISBN 13 : 3030301311
Total Pages : 108 pages
Book Rating : 4.0/5 (33 download)

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Book Synopsis Disrupted Development and the Future of Inequality in the Age of Automation by : Lukas Schlogl

Download or read book Disrupted Development and the Future of Inequality in the Age of Automation written by Lukas Schlogl and published by Springer Nature. This book was released on 2020-01-13 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book examines the future of inequality, work and wages in the age of automation with a focus on developing countries. The authors argue that the rise of a global ‘robot reserve army’ has profound effects on labor markets and economic development, but, rather than causing mass unemployment, new technologies are more likely to lead to stagnant wages and premature deindustrialization. The book illuminates the debate on the impact of automation upon economic development, in particular issues of poverty, inequality and work. It highlights public policy responses and strategies–ranging from containment to coping mechanisms—to confront the effects of automation.

Automation Opportunities in the Service Sector

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Publisher :
ISBN 13 :
Total Pages : 136 pages
Book Rating : 4.:/5 (2 download)

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Book Synopsis Automation Opportunities in the Service Sector by : Federal Council for Science and Technology (U.S.). Committee on Automation Opportunities in Service Areas

Download or read book Automation Opportunities in the Service Sector written by Federal Council for Science and Technology (U.S.). Committee on Automation Opportunities in Service Areas and published by . This book was released on 1975 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Research Anthology on Cross-Disciplinary Designs and Applications of Automation

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Author :
Publisher : IGI Global
ISBN 13 : 1668436957
Total Pages : 1054 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Research Anthology on Cross-Disciplinary Designs and Applications of Automation by : Management Association, Information Resources

Download or read book Research Anthology on Cross-Disciplinary Designs and Applications of Automation written by Management Association, Information Resources and published by IGI Global. This book was released on 2021-10-29 with total page 1054 pages. Available in PDF, EPUB and Kindle. Book excerpt: Throughout human history, technological advancements have been made for the ease of human labor. With our most recent advancements, it has been the work of scholars to discover ways for machines to take over a large part of this labor and reduce human intervention. These advancements may become essential processes to nearly every industry. It is essential to be knowledgeable about automation so that it may be applied. Research Anthology on Cross-Disciplinary Designs and Applications of Automation is a comprehensive resource on the emerging designs and application of automation. This collection features a number of authors spanning multiple disciplines such as home automation, healthcare automation, government automation, and more. Covering topics such as human-machine interaction, trust calibration, and sensors, this research anthology is an excellent resource for technologists, IT specialists, computer engineers, systems and software engineers, manufacturers, engineers, government officials, professors, students, healthcare administration, managers, CEOs, researchers, and academicians.

The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 1260473309
Total Pages : 289 pages
Book Rating : 4.2/5 (64 download)

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Book Synopsis The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI by : Bhaskar Ghosh

Download or read book The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI written by Bhaskar Ghosh and published by McGraw Hill Professional. This book was released on 2021-12-07 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the global automation leaders at Accenture—the first-ever comprehensive blueprint for how to use and scale AI-powered intelligent automation in the enterprise to gain competitive advantage through faster speed to market, improved product quality, higher efficiency, and an elevated customer experience. Many companies were already implementing limited levels of automation when the pandemic hit. But the need to rapidly change business processes and how organizations work resulted in the compression of a decade’s worth of digital transformation into a matter of months. Technology suddenly became the essential element for rapid organizational change and the creation of 360-degree value benefiting all stakeholders. Businesses are faced with the imperative to embrace that change or risk being left behind. In The Automation Advantage, global enterprise technology and automation veterans Bhaskar Ghosh, Rajendra Prasad, and Gayathri Pallail give business leaders and managers the action plan they need to execute a strategic agenda that enables them to quickly and confidently scale their automation and AI initiatives. This practical and highly accessible implementation guide answers leaders’ burning questions, such as: How do I identify and prioritize automation opportunities? How do I assess my legacy systems and data issues? How do I derive full value out of my technology investments and automation efforts? How can I inspire my employees to embrace change and the new opportunities presented by automation? The Automation Advantage goes beyond optimizing process to using AI to transform almost any business activity in any industry to make it faster, more streamlined, cost efficient, and customer-focused—vastly improving overall productivity and performance. Featuring case studies of successful automation solutions, this indispensable road map includes guiding principles for technology, governance, culture, and leadership change. It offers a human-centric approach to AI and automation that leads to sustainable transformation and measurable business results.

The Disruptive Fourth Industrial Revolution

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Author :
Publisher : Springer Nature
ISBN 13 : 3030482308
Total Pages : 292 pages
Book Rating : 4.0/5 (34 download)

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Book Synopsis The Disruptive Fourth Industrial Revolution by : Wesley Doorsamy

Download or read book The Disruptive Fourth Industrial Revolution written by Wesley Doorsamy and published by Springer Nature. This book was released on 2020-07-13 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book explores technological advances in the fourth industrial revolution (4IR), which is based on a variety of technologies such as artificial intelligence, Internet of Things, machine learning, big data, additive printing, cloud computing, and virtual and augmented reality. Critically analyzing the impacts and effects of these disruptive technologies on various areas, including economics, society, business, government, labor, law, and environment, the book also provides a broad overview of 4IR, with a focus on technologies, to allow readers to gain a deeper understanding of the recent advances and future trajectories. It is intended for researchers, practitioners, policy-makers and industry leaders.

Parliament

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Publisher : Bloomsbury Publishing
ISBN 13 : 1509906444
Total Pages : 336 pages
Book Rating : 4.5/5 (99 download)

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Book Synopsis Parliament by : Alexander Horne

Download or read book Parliament written by Alexander Horne and published by Bloomsbury Publishing. This book was released on 2016-06-02 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection of essays by leading academics, lawyers, parliamentarians and parliamentary officials provides a critical assessment of the UK Parliament's two main constitutional roles-as a legislature and as the preeminent institution for calling government to account. Both functions are undergoing change and facing new challenges. Part 1 (Legislation) includes chapters on Parliament's emerging responsibilities for pre-legislative scrutiny of government Bills and for evaluating proposed legislation against explicit constitutional standards. The impact on legislation of the European Union and the growing influence of the House of Lords are also examined. Part 2 (Accountability) investigates how Parliament operates to scrutinise areas of executive action previously often shielded from effective parliamentary oversight, including national security, war-making powers and administrative justice. There are also chapters on parliamentary reform, including analysis of the House of Commons 'Wright reforms', parliamentary sovereignty, privilege and the European Convention on Human Rights, Euroscepticism, and parliamentary sovereignty and the regulation of lobbyists. The book will be of interest to anyone who is curious about the work of Parliament and is aimed at legal academics, practitioners and political scientists.

Three Revolutions

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Publisher : Island Press
ISBN 13 : 161091905X
Total Pages : 253 pages
Book Rating : 4.6/5 (19 download)

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Book Synopsis Three Revolutions by : Daniel Sperling

Download or read book Three Revolutions written by Daniel Sperling and published by Island Press. This book was released on 2018-03 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: Front Cover -- About Island Press -- Subscribe -- Title Page -- Copyright Page -- Contents -- Preface -- Acknowledgments -- 1. Will the Transportation Revolutions Improve Our Lives-- or Make Them Worse? -- 2. Electric Vehicles: Approaching the Tipping Point -- 3. Shared Mobility: The Potential of Ridehailing and Pooling -- 4. Vehicle Automation: Our Best Shot at a Transportation Do-Over? -- 5. Upgrading Transit for the Twenty-First Century -- 6. Bridging the Gap between Mobility Haves and Have-Nots -- 7. Remaking the Auto Industry -- 8. The Dark Horse: Will China Win the Electric, Automated, Shared Mobility Race? -- Epilogue -- Notes -- About the Contributors -- Index -- IP Board of Directors