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Assessing To Improve The Essence Of Quality Services
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Book Synopsis Improving the Quality of Care in Nursing Homes by : Institute of Medicine
Download or read book Improving the Quality of Care in Nursing Homes written by Institute of Medicine and published by National Academies Press. This book was released on 1986-02-01 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: As more people live longer, the need for quality long-term care for the elderly will increase dramatically. This volume examines the current system of nursing home regulations, and proposes an overhaul to better provide for those confined to such facilities. It determines the need for regulations, and concludes that the present regulatory system is inadequate, stating that what is needed is not more regulation, but better regulation. This long-anticipated study provides a wealth of useful background information, in-depth study, and discussion for nursing home administrators, students, and teachers in the health care field; professionals involved in caring for the elderly; and geriatric specialists.
Book Synopsis Stakeholders’ Perspectives on Assessment and Improvement of Quality in Early Childhood Education and Care: A World-Wide Kaleidoscope by : Antonia Elisabeth Enikoe Baumeister
Download or read book Stakeholders’ Perspectives on Assessment and Improvement of Quality in Early Childhood Education and Care: A World-Wide Kaleidoscope written by Antonia Elisabeth Enikoe Baumeister and published by Frontiers Media SA. This book was released on 2024-08-29 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: The key aims of early childhood education and care (ECEC) are to offer children from all social backgrounds a good start in their lives, to support parenting as well as families’ workforce participation, and, thereby, to sustainably strengthen the national economy over current and future generations. High-quality ECEC has been shown to improve child outcomes and be a buffer against developmental risk factors. For these reasons, governments, ECEC providers, and researchers are placing an increasing focus on the frameworks and systems that underpin quality as well as the measures that assess quality. At the same time, however, research on ECEC as a multidisciplinary endeavor has shown that the aims and benefits of high-quality ECEC can only be reached when all stakeholders’ needs are acknowledged and sufficiently met. For example, recent evidence suggests that the acceptability and social validity of quality assessment and improvement methods are contested among some stakeholders, and thus, the sustainability of these quality efforts may be in doubt. New challenges also include the ever-changing nature and circumstances affecting ECEC stakeholders, for example, the greater flows of refugee families and the impact of the Covid-19 pandemic. This Frontiers Research Topic will contribute to an updated knowledge base in order to inform governments, providers, and the scientific community about best practices and new solutions for conceptualizing, measuring, and improving ECEC quality. The aim of the proposed Research Topic is to generate a worldwide kaleidoscope of research studies that explore and discuss models for gathering the perspectives of multiple stakeholders and considering the meaningfulness of stakeholder views for conceptualizing, assessing, and improving quality in ECEC. We believe that greater attention needs to be given to the diversity of stakeholders who are invested in ECEC, including government regulatory authorities, service providers, educators, families, communities, and children. We also believe that wide-ranging stakeholder input will generate innovative methods for assessing and improving quality that keep pace with our rapidly changing information society. Two further foci are set on ECEC practices: (1.) that support participation, diversity, and inclusion of all children and families and (2.) that are suitable for developing countries and diverse populations within countries. In this, the focus is not only on best practices but also on the limitations of practices. In soliciting research articles on ECEC stakeholder perspectives, we describe stakeholders as inclusive of government/non-government regulatory agencies, service providers, teachers and caregivers, families, communities, and children. Themes of interest include but are not limited to: • Assessment of quality in ECEC, including self-assessment approaches; • The design of and use of quality frameworks in ECEC; • Effects of quality and of quality improvement on children and families; • Drivers and indicators of quality improvement; • Acceptance and sustainability of quality efforts among ECEC stakeholders; • Policy expectations of quality rating and improvement systems (e.g., funding policy); • The role of teacher and caregiver professionalization; • All types of center-based and home-based ECEC. We are interested both in quantitative and qualitative research designs as well as in mixed-methods research. Cross-sectional, longitudinal, (quasi-)experimental and case study designs are welcome. The following article types are welcome: original research, empirical studies, systematic reviews, community case studies, policy briefs articles, and brief research reports.
Book Synopsis Development of Supplemental Quality Improvement Items for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) by : Denise D. Quigley
Download or read book Development of Supplemental Quality Improvement Items for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) written by Denise D. Quigley and published by Rand Corporation. This book was released on 2006 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using a structured consensus process, RAND worked with health plans to identify the specific issues of concern to them regarding the usability of CAHPS results for quality-improvement actions. Results of interviews with health plans confirmed their desire to have supplemental items available that they could use to collect more action-oriented data for quality improvement. In response to this issue, priority domains-coordination of care, access to care, information and materials, and customer service-and topic areas for item development were identified, and items for those areas were developed and field-tested.
Book Synopsis Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies by : OECD
Download or read book Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies written by OECD and published by OECD Publishing. This book was released on 2019-10-17 with total page 447 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.
Book Synopsis Quality Services in Academic Libraries by : Felicia Etim
Download or read book Quality Services in Academic Libraries written by Felicia Etim and published by AuthorHouse. This book was released on 2016-06-25 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is great consistency throughout these articles, research projects, management schemes, and standards, in and out of librarianship. Does the repetition suggest that the lessons have not yet been learned? Rather, it may be that there is no new silver bullet or shortcut for academic libraries. Experience reveals that one may have the formal process without getting good results and vice versa; the determining factor is whether the library staff, managers, and stakeholders define certain fundamental assumptions about the nature of the enterprise. All the above have in common the following underlying components: The careful definition of goals or of some kind of criteria against which success can be assessed A focus on meeting the needs of the users, as defined by the library and the institution Leadership: a commitment from the top, conscious efforts at ensuring communication, the provision of training and resources for the process of evaluation, the active support of a process to promote shared values The involvement of all levels of staff in goal setting, evaluation, and the improvement of processes and services Integrating a process of evaluation that is continuous and adaptive, whether that process is based on the framework of TQM, strategic planning, or another model
Book Synopsis Assessing Evidence to improve Population Health and Wellbeing by : Carmen Aceijas
Download or read book Assessing Evidence to improve Population Health and Wellbeing written by Carmen Aceijas and published by Learning Matters. This book was released on 2011-07-01 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written to support practitioners undertaking a Masters in public health, this book considers the main concepts, issues and methodologies of the second core competence of the Public Health Skills and Career Framework: ′Assessment of evidence of the effectiveness of interventions, programmes and services to improve population health and wellbeing′. Coverage includes the theoretical definition of evidence and its use in public health, the role of critical appraisal methods and tools in evidence assessment and how Effectiveness, Efficiency and Quality inform evidence. The book is packed with case studies and activities to help link theory and practice and prompt personal reflection.
Book Synopsis Organizational Assessment and Improvement in the Public Sector by : Kathleen M. Immordino
Download or read book Organizational Assessment and Improvement in the Public Sector written by Kathleen M. Immordino and published by Routledge. This book was released on 2017-09-25 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and create true change.In order to implement an integrated cycle of assessment, planning, and improvement, government agencies at all levels need a usable framework for organizational assessment that speaks to their unique needs. Organizational Assessment and Improvement in the Public Sector provides that framework, an understanding of assessment itself, and a methodology for assessment focused on the public sector. The book introduces the concept of organizational assessment, its importance, and its significance in public sector organizations. It addresses the organizational theory that underlies assessment, including change management, organizational and individual learning, and organizational development. Building on this, the author focuses on the processes and demonstrates how the communication that results from an assessment process can create a widely accepted case for change. She presents a model grounded in the Malcolm Baldrige National Quality Program criteria but adapted for the culture of government organizations. She also addresses the criteria that form the basis for assessment and implementation and provides examples and best practices. Facing decreasing budgets and an increasing demand for services, government agencies must increase their capabilities, maximize their available fiscal and human resources, and increase their effectiveness and efficiency. They often operate in an atmosphere that prizes effectiveness but measures it in silos assigned to individual programs and a structure that encourages people to do more with less while systematically discouraging efficiency. Stressing the significant and important differences between a business and a government, this book supplies the knowledge and tools necessary to create a culture of assessment in government organizations at all levels.
Book Synopsis Proceedings of 5th Borobudur International Symposium on Humanities and Social Science (BISHSS 2023) by : Zulfikar Bagus Pambuko
Download or read book Proceedings of 5th Borobudur International Symposium on Humanities and Social Science (BISHSS 2023) written by Zulfikar Bagus Pambuko and published by Springer Nature. This book was released on 2024 with total page 1332 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The SAGE Handbook of Hospitality Management by : Roy C Wood
Download or read book The SAGE Handbook of Hospitality Management written by Roy C Wood and published by SAGE. This book was released on 2008-06-05 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: At last, a comprehensive, systematically organized Handbook which gives a reliable and critical guide to all aspects of one of the world′s leading industries: the hospitality industry. The book focuses on key aspects of the hospitality management curriculum, research and practice bringing together leading scholars throughout the world. Each essay examines a theme or functional aspect of hospitality management and offers a critical overview of the principle ideas and issues that have contributed, and continue to contribute, within it. Topics include: • The nature of hospitality and hospitality management • The relationship of hospitality management to tourism, leisure and education provision • The current state of development of the international hospitality business • The core activities of food, beverage and accommodation management • Research strategies in hospitality management • Innovation and entrepreneurship trends • The role of information technology The SAGE Handbook of Hospitality Management constitutes a single, comprehensive source of reference which will satisfy the information needs of both specialists in the field and non-specialists who require a contemporary introduction to the hospitality industry and its analysis. Bob Brotherton formerly taught students of Hospitality and Tourism at Manchester Metropolitan University. He has also taught Research Methods to Hospitality and Tourism students at a number of international institutions as a visiting lecturer; Roy C. Wood is based in the Oberoi Centre of Learning and Development, India
Book Synopsis Improving Quality by : Claire Gavin Meisenheimer
Download or read book Improving Quality written by Claire Gavin Meisenheimer and published by Jones & Bartlett Learning. This book was released on 1997 with total page 758 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nursing
Book Synopsis Public Service Reforms in a Small Island State by : Frank Bezzina
Download or read book Public Service Reforms in a Small Island State written by Frank Bezzina and published by Springer Nature. This book was released on 2021-07-30 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a detailed examination of public service reforms in Malta. Focusing on both the trajectory and substance of the reforms, the volume provides a holistic treatment of the public sector in the European Union’s smallest member state. The book is divided into four parts. Part I covers the historical background of public service administration and management in Malta from the 1500s to the 2010s. Part II focuses on recent reforms, begun in 2013, after the election of Prime Minister Joseph Muscat. Each chapter in this part addresses a particular reform theme: transparency and accountability; civil service systems and HR management; service delivery and digitalisation; organisation and management of government reforms; policy making, coordination, and implementation. Part III investigates the internal and external impact of the reforms, reporting and analyzing the results of a survey carried out among government employees and the Maltese population. The book concludes with a chapter on global reform trends that are likely to impact public service delivery in the future. Providing an in-depth view of public service in a small island state, this volume will be useful to researchers and students interested in public sector management, administration, and public policy as well as practitioners, consultants, and government employees.
Book Synopsis Building Business Knowledge for Complex Modern Business Environments by : Sedky, Ahmed
Download or read book Building Business Knowledge for Complex Modern Business Environments written by Sedky, Ahmed and published by IGI Global. This book was released on 2024-10-15 with total page 588 pages. Available in PDF, EPUB and Kindle. Book excerpt: As business technology advances, global competition results in shifting consumer expectations. Businesses with effective knowledge management have become essential for organizations seeking to thrive. Modern business environments are complex, requiring leaders and teams to navigate data, insights, and strategies. As businesses confront challenges like market volatility, regulatory changes, and the need for sustainable practices, cultivating an understanding of industry dynamics, emerging trends, and innovative practices is pivotal. Further research into the intersectionality of business essentials with emerging technologies, socio-economic factors, and environmental sustainability may foster interdisciplinary collaboration and innovation. Building Business Knowledge for Complex Modern Business Environments explores essential components necessary for navigating contemporary business landscapes. It delves into crucial aspects such as strategic planning, financial management, technological integration, marketing strategies, and sustainable practices through detailed analysis and practical examples for business success. This book covers topics such as management science, digital technology, and entrepreneurship, and is a useful resource for business owners, managers, administrators, data scientists, computer engineers, academicians, and researchers.
Book Synopsis Economic Impacts and Emergency Management of Disasters in China by : Xianhua Wu
Download or read book Economic Impacts and Emergency Management of Disasters in China written by Xianhua Wu and published by Springer Nature. This book was released on 2021-04-23 with total page 704 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book uses cutting-edge methods, such as big data mining methods on social media, generalized difference in difference, inoperational input–output models, improved data envelopment analysis, improved computable general equilibrium and others to calculate the economic impacts of climate and environmental disasters on China. This book provides the ideas, methods and cases of the redistribution of air pollution emissions in China through evaluating the benefits of meteorological disaster services and meteorological financial insurance. Using big data resources and data mining methods, as well as econometric models, etc., this book provides a comprehensive assessment of the economic impact of disasters in China and studies China's counterpart aid policy and international aid policy for disasters. This book is an academic monograph devoted to the China’s case study. The intended readership includes academics, government officials, graduate students and people concerned about China.
Book Synopsis Health Care Supply Chain Management: Elements, Operations, and Strategies by : () (Jerry) R. R. R. Ledlow
Download or read book Health Care Supply Chain Management: Elements, Operations, and Strategies written by () (Jerry) R. R. R. Ledlow and published by Jones & Bartlett Learning. This book was released on 2016-06-09 with total page 605 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ledlow BCC Supplies currently account for up to 45% of a healthcare organization’s annual operating expense. The supply chain ensures that the technology of care is available to the health care professional at the right time, at the right place and in sufficient quantity and quality for superior health outcomes for patients within the health system. As such, a clear understanding of the workings of the healthcare supply chain is vital to successful healthcare management today. Health Care Supply Chain Management examines supply chain management within the unique context of healthcare services delivery. The authors, with over 60 years combined experience in healthcare administration, supply chain, and academia, examine the critical topics of sourcing, logistics, security and compliance, purchasing, storage and inventory management, distribution, vendor management, as well as future challenges in health care. Students of health administration, public administration, public health, nursing and other allied health professions will learn the most current and effective methods for the management of the supply chain that will contribute to success in the delivery and financing of healthcare services. Key Features: • Offers an overview of the elements of the healthcare supply chain • Examines both the operational and the strategic aspects of supply chain management • Includes a discussion of the integration of the supply chain with the clinical delivery of care • Provides a sound basis of knowledge for students so that healthcare supply chain improvements can be achieved for the mutual benefit of the healthcare industry
Book Synopsis Assessing Service Quality by : Peter Hernon
Download or read book Assessing Service Quality written by Peter Hernon and published by American Library Association. This book was released on 2010-01-19 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: This classic book is brought fully up to date as Hernon and Altman integrate the use of technology into the customer experience. They offer solid, practical ideas for developing a customer service plan that meets the library's customer-focused mission, vision, and goals, challenging librarians to think about customer service in new ways.
Book Synopsis Evaluating Mental Health Services for Older People by : Jenny Finch
Download or read book Evaluating Mental Health Services for Older People written by Jenny Finch and published by Radcliffe Publishing. This book was released on 2004 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a comprehensive account of the current developments in mental health services for older people and describes a robust model for evaluating health and social care to improve these services. Drawing on international experience, it provides accounts of the development of mental health services for older people in the UK, Europe, the USA, Canada and Australia. The approaches to evaluating health and social care in these countries are all outlined, and a comparative analysis is given. The services currently offered are patchy, so there is a pressing need for effective mechanisms to be introduced in order to monitor quality - this book will show you how. Managers and commissioners working within Primary Care Trusts, NHS Trusts, Strategic Health Authorities, geriatricians, psychiatrists, psychologists and allied health and social care professionals will find this book valuable reading.
Book Synopsis Assessing and Evaluating Early Childhood Education Systems by : Susanne Garvis
Download or read book Assessing and Evaluating Early Childhood Education Systems written by Susanne Garvis and published by Springer Nature. This book was released on 2022-07-04 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides global perspectives on assessment and evaluation practices with young children in contemporary times within early childhood education systems. It critiques and evaluates current evaluation and assessment goals and tools in early childhood settings. The book also compares the different approaches to educational evaluations from different countries in early childhood education and care. It provides insights into different approaches, techniques as well as perspectives of micro and macro-levels of analysis. This book aims to create an international understanding about the thematic conceptions of assessment for early childhood education and care.
