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Author : Marilyn M. Roche
Publisher : Association of Research Libr
ISBN 13 :
Total Pages : 84 pages
Book Rating : 4.3/5 (91 download)
Download or read book ARL/RLG Interlibrary Loan Cost Study written by Marilyn M. Roche and published by Association of Research Libr. This book was released on 1993 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Pat Weaver-Meyers
Publisher : Association of Research Libr
ISBN 13 :
Total Pages : 32 pages
Book Rating : 4.3/5 (91 download)
Download or read book Interlibrary Loan in Academic and Research Libraries written by Pat Weaver-Meyers and published by Association of Research Libr. This book was released on 1989 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: A dramatic increase in interlibrary loan (ILL) in academic and research libraries in the last five years, combined with a changing office environment, is forcing reassessment of the relationship between the volume and cost of loans to service quality. In the spring of 1988, a survey was sent to 116 member libraries of the Association of Research Libraries (ARL) to gather data about workload, professional and non-professional staffing levels, use of bibliographic utilities, fillrates, and perceptions about staffing adequacy. This report uses the 76 responses received to present an overview of ILL staffing patterns, test assumptions about workloads and fillrates, and suggest some guidelines for libraries to follow in the analysis of their own efficiency and effectiveness. In conclusion, it is suggested that the importance of professionals in ILL may be underestimated, and that increasing ILL activity may be causing a reduction in the quality of service in borrowing operations. Six tables highlight survey responses. Appended are a copy of the survey and cover letter; a self-analysis workform showing median productivity levels for libraries found to be effective and efficient in ILL operations; and linear and quadratic correlations and a chart for monthly analysis of unfills. (11 references) (NRP)
Author : Virginia Boucher
Publisher : American Library Association
ISBN 13 : 9780838906675
Total Pages : 270 pages
Book Rating : 4.9/5 (66 download)
Download or read book Interlibrary Loan Practices Handbook written by Virginia Boucher and published by American Library Association. This book was released on 1997 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this new edition of the definitive Interlibrary Loan Practices Handbook, edited by CheriT Weible and Karen Janke, expert contributors clearly explain the complexities of getting materials for patrons from outside the library. This collection presents a complete view of the interlibrary loan (ILL) process, with contributions from all areas of the technical services community, providing Guidance on how to do ILL efficiently and effectively, with advice on being a considerate borrower and lender Details of preferred staffing and management techniques, showing how best practices can be implemented at any institution Discussion of important issues that can fall between the cracks, such as hidden copyright issues, and the logistics of lending internationally As consortia and other library partnerships share ever larger fractions of their collections, this book gives library staff the tools necessary for a smoothly functioning ILL system.
Author : Association of Research Libraries. Systems and Procedures Exchange Center
Publisher : Association of Research Libr
ISBN 13 :
Total Pages : 128 pages
Book Rating : 4.3/5 (91 download)
Download or read book Interlibrary Loan in ARL Libraries written by Association of Research Libraries. Systems and Procedures Exchange Center and published by Association of Research Libr. This book was released on 1983 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher : Association of Research Libr
ISBN 13 :
Total Pages : 160 pages
Book Rating : 4.3/5 (91 download)
Download or read book Interlibrary Loan in ARL Libraries written by and published by Association of Research Libr. This book was released on 1986 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Cherié L. Weible
Publisher : American Library Association
ISBN 13 : 0838910815
Total Pages : 144 pages
Book Rating : 4.8/5 (389 download)
Download or read book Interlibrary Loan Practices Handbook written by Cherié L. Weible and published by American Library Association. This book was released on 2011 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Guidance on how to do ILL efficiently and effectively, with advice on being a considerate borrower and lender.
Author : Association of Research Libraries
Publisher : Association of Research Libr
ISBN 13 :
Total Pages : 346 pages
Book Rating : 4.3/5 (91 download)
Download or read book Minutes of the Meeting written by Association of Research Libraries and published by Association of Research Libr. This book was released on 1999 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: V. 52 includes the proceedings of the conference on the Farmington Plan, 1959.
Author : Pat L Weaver-Meyers
Publisher : Routledge
ISBN 13 : 1136370951
Total Pages : 280 pages
Book Rating : 4.1/5 (363 download)
Download or read book Interlibrary Loan/Document Delivery and Customer Satisfaction written by Pat L Weaver-Meyers and published by Routledge. This book was released on 2012-11-12 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems. Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies. Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional services Interlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries. The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one’s own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.
Author : Shirley K. Baker
Publisher : Routledge
ISBN 13 : 1000757544
Total Pages : 253 pages
Book Rating : 4.0/5 (7 download)
Download or read book The Future of Resource Sharing written by Shirley K. Baker and published by Routledge. This book was released on 2019-12-06 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, first published in 1995, addresses the key issue facing libraries on how to survive in an age of interdependence. Increasingly, individual libraries must act as if each is part of a ‘world library’ Instead of being self-sufficient, each library, from the small public library to the large research library, must find ways to put materials from this ‘world library’ into the hands of its patrons and must stand ready to supply materials from its own collection to others, both quickly and cost-effectively through interlibrary loan. It explores the critical questions for making resource-sharing work, with particular emphasis on interlibrary loan. Cooperative collection development, economic decision models, consortial arrangements, copyright dilemmas, and the possibilities of technology are explored and a national project to revamp interlibrary loan and document delivery is described and future directions posited. Authors present historical perspective, explore the future, and report from multiple perspectives.
Author : Joseph R. Matthews
Publisher : Bloomsbury Publishing USA
ISBN 13 : 1440855374
Total Pages : 481 pages
Book Rating : 4.4/5 (48 download)
Download or read book The Evaluation and Measurement of Library Services written by Joseph R. Matthews and published by Bloomsbury Publishing USA. This book was released on 2017-10-27 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
Author : National Center for Education Statistics
Publisher : Washington, D.C. (1110 Vermont Ave., N.W., Suite 820, Washington 20005-3522) : The Commission
ISBN 13 :
Total Pages : 124 pages
Book Rating : 4.3/5 (121 download)
Download or read book Library and Information Services Policy written by National Center for Education Statistics and published by Washington, D.C. (1110 Vermont Ave., N.W., Suite 820, Washington 20005-3522) : The Commission. This book was released on 1993 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Barbra Buckner Higginbotham
Publisher : American Library Association
ISBN 13 : 9780838906071
Total Pages : 416 pages
Book Rating : 4.9/5 (6 download)
Download or read book Access Versus Assets written by Barbra Buckner Higginbotham and published by American Library Association. This book was released on 1993-07 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: 1- Introduction. 2- A Point of Embarkation: "What's Past Is Prologue". 3- Cooperative Relationships: "We Band of Brothers". 4- Reciprocal Agreements: "He That Runs May Read". 5- Interlending: "Friends Share All Things". 6- Commercial Document Suppliers: " For All We Take We Must Pay, But the Price Is Cruel High". 7- Approaches to Documents Delivery: Deliberate Speed, Majestic Instancy". 8- Making Decisions for Access: "A Mighty Maze! But Not without a Plan". 9- Shaping Our Future: "Such Stuff As Dreams Are Made On". Appendix. Bibliography. Index.
Author : Bruce Kingma
Publisher : Routledge
ISBN 13 : 1134755678
Total Pages : 90 pages
Book Rating : 4.1/5 (347 download)
Download or read book The Economics of Access Versus Ownership written by Bruce Kingma and published by Routledge. This book was released on 2013-08-21 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Economics of Access Versus Ownership offers library professionals a model economic analysis of providing access to journal articles through interlibrary loan as compared to library subscriptions to the journals. This model enables library directors to do an economic analysis of interlibrary loan and collection development in their own libraries and to then make cost-efficient decisions about the use of these services. This practical book’s analysis and conclusions are based on 1994/95 academic year research conducted by the State University of New York libraries at Albany, Binghamton, Buffalo, and Stony Brook. The research determined the costs and benefits of high-priced, low-use scholarly journals, focusing on journals in the mathematics and sciences that historically have high prices, low levels of use, and increasing rates of price escalation. The libraries’financial costs of access by interlibrary loan versus journal subscriptions was calculated and, using this information, a set of decision rules was established. Library directors and interlibrary loan/collection development heads can use this set of decision rules to determine, based on the level of use and subscription price, whether they should provide access to journal articles via interlibrary loan or journal subscriptions. The research findings presented in The Economics of Access Versus Ownership are significant to library professionals as journal subscription prices escalate and commercial document delivery services, consortium agreements, and interlibrary loan hardware and software proliferate. Contributors explore important factors necessary to understanding the economics of access. They encourage readers to consider the following when choosing between journal subscriptions and interlibrary loan: financial costs fixed and marginal costs decision rules which determine the most economically efficient method of access the use of a library consortium and joint collection development within the consortium as an economically efficient method of access added benefits of a library consortium Information found in The Economics of Access Versus Ownership makes it a useful guide for university and college library directors, interlibrary loan department heads, and collection development heads trying to choose the most economically sound, both for their libraries and their patrons, form of access to journal articles.
Author : Meredith A. Butler
Publisher : Routledge
ISBN 13 : 1000758001
Total Pages : 249 pages
Book Rating : 4.0/5 (7 download)
Download or read book The Economics of Information in the Networked Environment written by Meredith A. Butler and published by Routledge. This book was released on 2019-12-06 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, first published in 1998, world-renowned experts on the subject of contemporary librarianship analyse the problems associated with coping with an ever-expanding knowledge base, given their current economic constraints and budgets. It examines challenging marketplace solutions to problems in the economics of information; economic modelling of investments in information resources at academic institutions; the economics of resource sharing, consortia, and document delivery; and measuring the costs and benefits of distance learning.
Author : Carolyn E. Lipscomb
Publisher : Scarecrow Press
ISBN 13 : 9780810830509
Total Pages : 292 pages
Book Rating : 4.8/5 (35 download)
Download or read book Information Access and Delivery in Health Sciences Libraries written by Carolyn E. Lipscomb and published by Scarecrow Press. This book was released on 1996 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focuses on circulation, interlibrary loan and document delivery, and fee-based services, illustrating both the unique aspects of health sciences libraries and those they have in common with other libraries. A text for library schools and professional training courses, and a reference for librarians and administrators. Notes that health sciences libraries continue to take the lead in implementing new technologies and approaches. Annotation copyright by Book News, Inc., Portland, OR
Author : Murray S. Martin
Publisher : American Library Association
ISBN 13 : 9780838906910
Total Pages : 190 pages
Book Rating : 4.9/5 (69 download)
Download or read book Budgeting for Information Access written by Murray S. Martin and published by American Library Association. This book was released on 1998 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Budgeting for Information Access: Managing the Resource Budget for Absolute Access is an authoritative guide to planning resource budgets. It assists readers in making financial decisions involved in access to electronic networks, online services, interlibrary loan, electronic document delivery, and shared resources.
Author : Bruce R. Kingma
Publisher : Psychology Press
ISBN 13 : 9781560248095
Total Pages : 106 pages
Book Rating : 4.2/5 (48 download)
Download or read book The Economics of Access Versus Ownership written by Bruce R. Kingma and published by Psychology Press. This book was released on 1996 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: Not an economic assessment of the approach as a whole, but a model by which library professionals can conduct a specific economic analysis of relying on interlibrary loan for access to journal articles rather than building a collection in their own libraries. The approach is gaining favor as library funding and journal subsidies wither and new communication technology becomes feasible. Also published as Journal of Interlibrary Loan, Document Delivery, and Information Supply v.6, no.3 (1996).
