Mapping Experiences

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Author :
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491923482
Total Pages : 652 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Mapping Experiences by : Jim Kalbach

Download or read book Mapping Experiences written by Jim Kalbach and published by "O'Reilly Media, Inc.". This book was released on 2016-04-25 with total page 652 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customers who have inconsistent, broken experiences with products and services are understandably frustrated. But it’s worse when people inside these companies can’t pinpoint the problem because they’re too focused on business processes. This practical book shows your company how to use alignment diagrams to turn valuable customer observations into actionable insight. With this unique tool, you can visually map your existing customer experience and envision future solutions. Product and brand managers, marketing specialists, and business owners will learn how experience diagramming can help determine where business goals and customer perspectives intersect. Once you’re armed with this data, you can provide users with real value. Mapping Experiences is divided into three parts: Understand the underlying principles of diagramming, and discover how these diagrams can inform strategy Learn how to create diagrams with the four iterative modes in the mapping process: setting up a mapping initiative, investigating the evidence, visualizing the process, and using diagrams in workshops and experiments See key diagrams in action, including service blueprints, customer journey maps, experience maps, mental models, and spatial maps and ecosystem models

Mapping Experiences

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Author :
Publisher : O'Reilly Media
ISBN 13 : 1492076600
Total Pages : 438 pages
Book Rating : 4.4/5 (92 download)

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Book Synopsis Mapping Experiences by : James Kalbach

Download or read book Mapping Experiences written by James Kalbach and published by O'Reilly Media. This book was released on 2020-11-23 with total page 438 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customers who have inconsistent experiences with products and services are understandably frustrated. But it's worse for organizations that can't pinpoint the causes of these problems because they're too focused on processes. This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually map existing customer experience and envision future solutions. Designers, product and brand managers, marketing specialists, and business owners will discover how experience diagramming helps you determine where business goals and customer perspectives intersect. Armed with this insight, you can provide the people you serve with real value. Mapping experiences isn't just about product and service design; it's about understanding the human condition. Emphasize recent changes in business using the latest mapping techniques Create diagrams that account for multichannel experiences as well as ecosystem design Understand how facilitation is increasingly becoming part of mapping efforts, shifting the focus from a deliverable to actionability Explore ways to apply mapping of all kinds to noncommercial settings, such as helping victims of domestic violence

Med School Confidential

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Author :
Publisher : St. Martin's Griffin
ISBN 13 : 1429907185
Total Pages : 308 pages
Book Rating : 4.4/5 (299 download)

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Book Synopsis Med School Confidential by : Robert H. Miller

Download or read book Med School Confidential written by Robert H. Miller and published by St. Martin's Griffin. This book was released on 2007-04-01 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Med School Confidential from Robert H. Miller and Daniel M. Bissell uses the same chronological format and mentor-based system that have made Law School Confidential and Business School Confidential such treasured and popular guides. It takes the reader step-by-step through the entire med school process--from thinking about, applying to, and choosing a medical school and program, through the four-year curriculum, internships, residencies, and fellowships, to choosing a specialty and finding the perfect job. With a foreword by Chair of the Admissions Committee at Dartmouth Medical School Harold M. Friedman, M.D., Med School Confidential provides what no other book currently does: a comprehensive, chronological account of the full medical school experience.

A Complete Guide to Burp Suite

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Author :
Publisher : Apress
ISBN 13 : 9781484264010
Total Pages : 167 pages
Book Rating : 4.2/5 (64 download)

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Book Synopsis A Complete Guide to Burp Suite by : Sagar Rahalkar

Download or read book A Complete Guide to Burp Suite written by Sagar Rahalkar and published by Apress. This book was released on 2020-11-07 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: Use this comprehensive guide to learn the practical aspects of Burp Suite—from the basics to more advanced topics. The book goes beyond the standard OWASP Top 10 and also covers security testing of APIs and mobile apps. Burp Suite is a simple, yet powerful, tool used for application security testing. It is widely used for manual application security testing of web applications plus APIs and mobile apps. The book starts with the basics and shows you how to set up a testing environment. It covers basic building blocks and takes you on an in-depth tour of its various components such as intruder, repeater, decoder, comparer, and sequencer. It also takes you through other useful features such as infiltrator, collaborator, scanner, and extender. And it teaches you how to use Burp Suite for API and mobile app security testing. What You Will Learn Understand various components of Burp Suite Configure the tool for the most efficient use Exploit real-world web vulnerabilities using Burp Suite Extend the tool with useful add-ons Who This Book Is For Those with a keen interest in web application security testing, API security testing, mobile application security testing, and bug bounty hunting; and quality analysis and development team members who are part of the secure Software Development Lifecycle (SDLC) and want to quickly determine application vulnerabilities using Burp Suite

The Complete Guide to iPhone 12 Mini

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Author :
Publisher : Black Dog Media Ltd
ISBN 13 :
Total Pages : 180 pages
Book Rating : 4./5 ( download)

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Book Synopsis The Complete Guide to iPhone 12 Mini by : Ian Osborne

Download or read book The Complete Guide to iPhone 12 Mini written by Ian Osborne and published by Black Dog Media Ltd. This book was released on 2020-11-01 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Combining style, power and some great new features, the iPhone 12 mini takes Apple’s smartphone to a whole new level. Its operating system, iOS 14, also brings exciting new features and enhancements. Together, they make for a world-beating mobile experience. Over the 180 pages in this guidebook, we get to the heart of the awesome iPhone 12 mini and the iOS 14 operating system, bringing you guides, tips and tutorials that help you get the most from your new Apple smartphone.

Beginning Flutter

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119550858
Total Pages : 710 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis Beginning Flutter by : Marco L. Napoli

Download or read book Beginning Flutter written by Marco L. Napoli and published by John Wiley & Sons. This book was released on 2019-09-17 with total page 710 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build your first app in Flutter—no experience necessary! Beginning Flutter: A Hands-On Guide to App Development is the essential resource for both experienced and novice developers interested in getting started with Flutter—the powerful new mobile software development kit. With Flutter, you can quickly and easily develop beautiful, powerful apps for both Android and iOS, without the need to learn multiple programming languages or juggle more than one code base. This book walks you through the process step by step. In Flutter, you’ll be working with Dart, the programming language of choice for top app developers. Even if you’re just starting out in your development career, you can learn Dart quickly, eliminating the barrier to entry for building apps. This is a more efficient way to develop and maintain cross-platform mobile apps, and this book makes the process even easier with a teach-by-example approach. Focus on providing quality content by eliminating the need to switch between multiple coding languages Learn the ins and outs of Flutter, including all the frameworks, widgets, and tools available to developers Accelerate your app development pace, keeping all the code for your cross-platform app in a single code base Leapfrog barriers to entry to the mobile software market, creating your first app with no experience necessary The Flutter community is growing rapidly and transforming the way Android and iOS apps get made. Beginning Flutter allows you to get on board with the latest app development technology, giving your mobile development career a big head start.

The Starting Guide

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Author :
Publisher :
ISBN 13 : 9780998716602
Total Pages : 80 pages
Book Rating : 4.7/5 (166 download)

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Book Synopsis The Starting Guide by : Sheena Allen

Download or read book The Starting Guide written by Sheena Allen and published by . This book was released on 2017-02-08 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Starting Guide is a three part book that is based around the life and knowledge of entrepreneur, Sheena Allen. Part 1 is about the personal journey of Sheena Allen. Part 2 is a guide on how to develop an app with no coding skills. Part 3 is business 101 tips about mentors, networking, etc.

The Complete Guide to Personal Training

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Author :
Publisher : Bloomsbury Publishing
ISBN 13 : 1399412582
Total Pages : 385 pages
Book Rating : 4.3/5 (994 download)

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Book Synopsis The Complete Guide to Personal Training by : Morc Coulson

Download or read book The Complete Guide to Personal Training written by Morc Coulson and published by Bloomsbury Publishing. This book was released on 2024-10-10 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: A revised and updated third edition of the popular Complete Guide to Personal Training with up-to-date content and new exercises. This is the complete reference guide for anyone working as a personal trainer, or studying to become one, with an in-depth look into the role of the trainer in relation to codes of conduct and client care. This comprehensive book contains practical tips and advice for designing a range of exercise programmes for clients. It also focuses on the best ways to sustain a financially successful personal training business and stand out from the crowd. This new third edition includes: - Brand-new illustrated stretches and exercises - Advice on training at home or outdoors - A spotlight on client well-being - Updated government guidelines, statistics and scientific findings - Guidance on adapting exercises for disabled or vulnerable clients - National guidelines for nutrition and weight. This is essential reading for personal trainers in the health and fitness industry and for those teaching or studying for qualifications in this area.

Music Publishing: The Complete Guide

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Author :
Publisher : Alfred Music
ISBN 13 : 1470614278
Total Pages : 479 pages
Book Rating : 4.4/5 (76 download)

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Book Synopsis Music Publishing: The Complete Guide by : Steve Winogradsky

Download or read book Music Publishing: The Complete Guide written by Steve Winogradsky and published by Alfred Music. This book was released on 2014-05-13 with total page 479 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by an attorney with over 30 years of experience in the music industry, Music Publishing: The Complete Guide is the definitive manual on music copyright. Whereas many books on the subject are aimed at artists and songwriters, this book will serve as a thorough guide for industry pros, lawyers, and music business and law students. Subjects covered include copyright; performing rights organizations; mechanical, synchronization, and print licensing; songwriter and composer agreements; publishing administration and foreign sub-publishing; production music libraries; pitching and placement companies; sampling; and much more. The discussion also delves into historical perspective and current trends and revenue opportunities in the evolving digital marketplace. Easy-to-read narratives explain the key points for all of these types of deals. There are many sample agreements included in the book, all annotated in simple terms that explain the often complex contract language. There are also links to copyright and publishing resources, listings of foreign performance and mechanical societies, and anecdotes and case studies from real world incidents. If you're looking for a thorough grounding and go-to reference book on music copyright, not just a quick crash course, your search is over.

Country cooperation strategy guide 2023

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Author :
Publisher : World Health Organization
ISBN 13 : 9240089748
Total Pages : 34 pages
Book Rating : 4.2/5 (4 download)

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Book Synopsis Country cooperation strategy guide 2023 by : World Health Organization

Download or read book Country cooperation strategy guide 2023 written by World Health Organization and published by World Health Organization. This book was released on 2024-05-17 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Ultimate Online Customer Service Guide

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118007654
Total Pages : 204 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis The Ultimate Online Customer Service Guide by : Marsha Collier

Download or read book The Ultimate Online Customer Service Guide written by Marsha Collier and published by John Wiley & Sons. This book was released on 2010-12-15 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make your online customers happy—and create new ones—with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives. They follow back. They handle complaints immediately. They wish customers "happy birthday." They grow their brands by involving themselves in communities. The Ultimate Online Customer Service Guide gives you the keys to authentic and engaged service to customers through social media. Using a blend of case studies, a primer on classic online customer service, and instructions on how to execute quality customer service, this book enables you to access the opportunities that social media presents as a means of serving customers. Authentically use social media to connect with customers to boost your bottom line Attract new customers through your online presence Achieve higher GMS (Gross Merchandise Sales) with quality customer service Social media gives you a new and growing realm to distinguish your business. Create a productive presence in this interactive space with The Ultimate Online Customer Service Guide.

Law School Confidential

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Author :
Publisher : Macmillan
ISBN 13 : 9780312243098
Total Pages : 372 pages
Book Rating : 4.2/5 (43 download)

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Book Synopsis Law School Confidential by : Robert H. Miller

Download or read book Law School Confidential written by Robert H. Miller and published by Macmillan. This book was released on 2000-07-14 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: I wish I knew then what I know now! Don't get to the end of your law school career muttering these words to yourself! Take the first step toward building a productive, successful, and perhaps even pleasant law school experience...read this book! Written for students about to embark on this three year odyssey, by students who have successfully survived law school. Law School Confidential demystifies the life-altering thrill ride that defines an American legal education by providing a comprehensive, blow-by-blow, chronological account of what to expect. Law School Confidential arms students with a thorough overview of the contemporary law school experience. This isn't the advice of graying professors or battle-scarred practitioners decades removed from the law school. Fresh out of University of Pennsylvania Law School, Robert Miller has assembled a panel of recent law school graduates all of whom are perfectly positioned to shed light on what law school is like today. Law School Confidential invites you to walk in their steps to success and to learn from their mistakes. From taking the LSAT, to securing financial aid, to navigating the notorious first semester, to exam-taking strategies, to applying for summer internships, to getting on the law review, to tackling the bar and beyond...Law School Confidential explains it all.

STEM, Robotics, Mobile Apps in Early Childhood and Primary Education

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Author :
Publisher : Springer Nature
ISBN 13 : 9811905681
Total Pages : 620 pages
Book Rating : 4.8/5 (119 download)

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Book Synopsis STEM, Robotics, Mobile Apps in Early Childhood and Primary Education by : Stamatios Papadakis

Download or read book STEM, Robotics, Mobile Apps in Early Childhood and Primary Education written by Stamatios Papadakis and published by Springer Nature. This book was released on 2022-04-21 with total page 620 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book brings together a collection of work from around the world in order to consider effective STEM, robotics, mobile apps education from a range of perspectives. It presents valuable perspectives—both practical and theoretical—that enrich the current STEM, robotics, mobile apps education agenda. As such, the book makes a substantial contribution to the literature and outlines the key challenges in research, policy, and practice for STEM education, from early childhood through to the first school age education. The audience for the book includes college students, teachers of young children, college and university faculty, and professionals from fields other than education who are unified by their commitment to the care and education of young children.

Citrix Virtual Apps and Desktops Troubleshooting

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Author :
Publisher : Stefanos Evangelou
ISBN 13 :
Total Pages : 75 pages
Book Rating : 4./5 ( download)

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Book Synopsis Citrix Virtual Apps and Desktops Troubleshooting by : Stefanos Evangelou

Download or read book Citrix Virtual Apps and Desktops Troubleshooting written by Stefanos Evangelou and published by Stefanos Evangelou. This book was released on 2020-12-10 with total page 75 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this book is to provide a well-organized inventory of Citrix Virtual Apps and Desktops troubleshooting tools and methodologies. It first aims to educate Citrix administrators and users about the various concepts of the Citrix Flexcast Management Architecture (FMA) and to deal with the most frequent issues arising in Citrix Virtual Apps and Desktops environments. This book is addressed to Citrix Virtual Apps and Desktops system administrators, network administrators, technical support technicians and help desk operators as well as to any computer science student or IT hobbyist who wishes to expand their knowledge and skill set in the area of Citrix Virtual Apps and Desktops troubleshooting.

A Comprehensive Guide to Rehabilitation of the Older Patient E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0702080179
Total Pages : 624 pages
Book Rating : 4.7/5 (2 download)

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Book Synopsis A Comprehensive Guide to Rehabilitation of the Older Patient E-Book by : Shane O'Hanlon

Download or read book A Comprehensive Guide to Rehabilitation of the Older Patient E-Book written by Shane O'Hanlon and published by Elsevier Health Sciences. This book was released on 2020-11-17 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will help all health professionals involved in the rehabilitation of older people to provide their patients with the highest possible quality of life and autonomy. Expanded and rewritten by a diverse team of authors, the text is suitable for doctors in all specialties that see older patients, as well as nurses, physiotherapists, occupational therapists, psychologists, dietitians, speech and language therapists/pathologists, physician associates/assistants, healthcare assistants, and many others including patients, family members and students. The book is written in an accessible, no-jargon style and provides a patient-centred perspective on recent advances in the field of rehabilitation – an increasingly important aspect of care for older people. Clear explanations of relevant concepts: ageing, frailty, comprehensive assessment, rehabilitation Broad coverage of all aspects of rehabilitation including different settings Explanations of input from multiple health professionals Problem-based section that highlights solutions to common issues during rehabilitation Specialty-specific areas of rehabilitation such as stroke rehabilitation, cancer rehabilitation, post-operative rehabilitation, trauma, rehabilitation in the community Practical section explaining how to plan discharge safely, run a care planning meeting, organize home supports, continue rehabilitation at home Evidence-based but accessible writing, complemented by practical clinical wisdom Aimed at a broader audience – applicable to all health professionals who see older patients Resources for patients and their caregivers Multiple-choice questions to test knowledge

The 2-Hour Job Search

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Author :
Publisher : Ten Speed Press
ISBN 13 : 1607741717
Total Pages : 242 pages
Book Rating : 4.6/5 (77 download)

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Book Synopsis The 2-Hour Job Search by : Steve Dalton

Download or read book The 2-Hour Job Search written by Steve Dalton and published by Ten Speed Press. This book was released on 2012-03-06 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: A job-search manual that gives career seekers a systematic, tech-savvy formula to efficiently and effectively target potential employers and secure the essential first interview. The 2-Hour Job Search shows job-seekers how to work smarter (and faster) to secure first interviews. Through a prescriptive approach, Dalton explains how to wade through the Internet’s sea of information and create a job-search system that relies on mainstream technology such as Excel, Google, LinkedIn, and alumni databases to create a list of target employers, contact them, and then secure an interview—with only two hours of effort. Avoiding vague tips like “leverage your contacts,” Dalton tells job-hunters exactly what to do and how to do it. This empowering book focuses on the critical middle phase of the job search and helps readers bring organization to what is all too often an ineffectual and frustrating process.

System Design Interview - An Insider's Guide

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Author :
Publisher : Independently Published
ISBN 13 :
Total Pages : 280 pages
Book Rating : 4.6/5 (453 download)

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Book Synopsis System Design Interview - An Insider's Guide by : Alex Xu

Download or read book System Design Interview - An Insider's Guide written by Alex Xu and published by Independently Published. This book was released on 2020-06-12 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: The system design interview is considered to be the most complex and most difficult technical job interview by many. Those questions are intimidating, but don't worry. It's just that nobody has taken the time to prepare you systematically. We take the time. We go slow. We draw lots of diagrams and use lots of examples. You'll learn step-by-step, one question at a time.Don't miss out.What's inside?- An insider's take on what interviewers really look for and why.- A 4-step framework for solving any system design interview question.- 16 real system design interview questions with detailed solutions.- 188 diagrams to visually explain how different systems work.