Managing Anger in the Workplace

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Author :
Publisher : Human Resource Development
ISBN 13 : 9780874256772
Total Pages : 178 pages
Book Rating : 4.2/5 (567 download)

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Book Synopsis Managing Anger in the Workplace by : Donald Gibson

Download or read book Managing Anger in the Workplace written by Donald Gibson and published by Human Resource Development. This book was released on 2002 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Relationships at work tend to be interdependent, competitive, hierarchical, overexposed, and compulsory. Keeping the interests of yourself, your boss, your peers, your subordinates, your vendors, and your customers in alignment all the time is impossible. Meanwhile, you must also contend with competitors and unpredictable markets. Thus, for most people, work involves a constant juggling of-and wrestling with-competing interests. Whether the stakes are pecuniary, psychological, or both, they are always on the line in every interaction at work. While the workplace is an environment more likely t.

Anger at Work

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Author :
Publisher : American Psychological Association (APA)
ISBN 13 : 9781433833076
Total Pages : 263 pages
Book Rating : 4.8/5 (33 download)

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Book Synopsis Anger at Work by : Amy B. Adler

Download or read book Anger at Work written by Amy B. Adler and published by American Psychological Association (APA). This book was released on 2021 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book helps researchers and practitioners identify problematic anger and evaluate its impact on job performance and in the workplace, with a particular focus on high-risk occupations such as police, firefighters, and military members.

Anger and Conflict in the Workplace

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Author :
Publisher : Impact Publications
ISBN 13 : 9781570231384
Total Pages : 180 pages
Book Rating : 4.2/5 (313 download)

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Book Synopsis Anger and Conflict in the Workplace by : Lynne Falkin McClure

Download or read book Anger and Conflict in the Workplace written by Lynne Falkin McClure and published by Impact Publications. This book was released on 2000 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anger and conflict are big issues in today's workplace. Too often, someone at work expresses anger, or gets in conflicts, in ways that range from inappropriate to high-risk. Whether you are a manager, supervisor, employee, or temp, this book will show you the best and easiest ways to handle your manager's, co-workers', and subordinates' anger -- as well as your own. You will see the eight inappropriate ways in which too many people express their anger or get into conflicts at work. You will find out how to keep anger and conflict from escalating. And you will get seven specific, hands-on skills you can use right away on the job, to turn angry outbursts and conflicts into productive conversations. This book will show you how to make your workplace less stressful and more productive.

It's Always Personal

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Author :
Publisher : Random House Trade Paperbacks
ISBN 13 : 0812979931
Total Pages : 258 pages
Book Rating : 4.8/5 (129 download)

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Book Synopsis It's Always Personal by : Anne Kreamer

Download or read book It's Always Personal written by Anne Kreamer and published by Random House Trade Paperbacks. This book was released on 2013-01-01 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: An innovative study of gender, emotion, and power, It’s Always Personal is an essential companion for everyone navigating the challenges of the contemporary workplace. How often have we heard “It’s nothing against you, it’s not personal—it’s just business”? But in fact, at work it’s never just business—it’s always personal. In this groundbreaking book, journalist and former corporate executive Anne Kreamer shows us how to get rational about our emotions, and provides the necessary new tools to flourish in an emotionally charged workplace. Combining the latest information on the intricacies of the human brain, candid stories from employees, and the surprising results of two national surveys, It’s Always Personal offers • a step-by-step guide for identifying your emotional type: Spouter, Accepter, Believer, or Solver • Emotion Management Toolkits that outline strategies to cope with specific emotionally challenging situations • vital facts that will help you understand—and handle—the six main emotional flashpoints: anger, fear, anxiety, empathy, joy, and crying • an exploration of how men and women deal with emotions differently “A stimulating read bolstered by snippets of some of the best recent work on emotional intelligence and the science of happiness.”—The Wall Street Journal “So what should be the rules and boundaries for showing how you feel while you work? That’s a question asked and answered in Anne Kreamer’s fascinating book . . . [a] look at an issue that rarely gets discussed.”—The Washington Post “Finally, someone is willing to unpack the morass of anger, anxiety, sadness, and joy that drives the workday. . . . [Kreamer] has hit the ‘It’s about time!’ button.”—Elle “[A] lively, well-researched exploration of emotions on the job.”—Oprah.com “Explores how to be true to your ‘emotional flashpoints—anger, fear, anxiety, empathy, happiness and crying’—without sabotaging your career.”—The New York Times Book Review

Work Rage

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Author :
Publisher :
ISBN 13 :
Total Pages : 182 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Work Rage by : Ronald T. Potter-Efron

Download or read book Work Rage written by Ronald T. Potter-Efron and published by . This book was released on 2000 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes anger, its possible causes, and suggestions for how to deal with it.

Anger Work

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Author :
Publisher : Well-Spring Press (CA)
ISBN 13 : 9780971382404
Total Pages : 0 pages
Book Rating : 4.3/5 (824 download)

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Book Synopsis Anger Work by : Robert Eugene Puff

Download or read book Anger Work written by Robert Eugene Puff and published by Well-Spring Press (CA). This book was released on 2002 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dr. Puff explains why it is detrimental to your own emotional wellbeing to take out your anger on others through verbal abuse or unkind actions. Here Dr. Puff shares the highly effective techniques of anger work he has used for over 15 years to help clients with, rage, stress-induced illness, irritability, moodiness, marital or parent child strife, depression, grief, healing from past abuse.

The Anger Busting Workbook

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Author :
Publisher : Bayou Publishing
ISBN 13 : 9781886298194
Total Pages : 222 pages
Book Rating : 4.2/5 (981 download)

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Book Synopsis The Anger Busting Workbook by : James A. Baker

Download or read book The Anger Busting Workbook written by James A. Baker and published by Bayou Publishing. This book was released on 2005 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Anger Busting Workbook - Simple, Powerful Techniques for Managing Anger and Saving Relationships', James A. Baker, one of America's forerunners in the field of corporate training, has received national and international acclaim for his worldwide training seminars. He specializes in conflict resolution, negotiation, and anger management."--Publisher's website.

Anger in the Office - Transforming Work Rage Into Positive Action

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Author :
Publisher : Nlpbooks.com
ISBN 13 : 9781781330951
Total Pages : 284 pages
Book Rating : 4.3/5 (39 download)

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Book Synopsis Anger in the Office - Transforming Work Rage Into Positive Action by : John Mckinstry

Download or read book Anger in the Office - Transforming Work Rage Into Positive Action written by John Mckinstry and published by Nlpbooks.com. This book was released on 2014-04-04 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Just how big an impact does anger have on YOU in the workplace? * Have you felt that familiar feeling of slowly building office rage as situations and people around you start to push your buttons? * Have you ever responded to those situations by sulking, shouting or otherwise venting your feelings on the people around you? * Have you ever allowed those frustrations to bleed through when dealing with your manager or your customers? Most people don't even know where to start when it comes to handling these feelings but what if you did? What if you could manage to effortlessly handle it when your feelings of anger and frustration welled up? Just how much could it benefit you to be the one everyone knew to be calm, controlled and professional in ANY situation? ANGER IN THE OFFICE uses a blend of NLP and storytelling to give you the skills and strategies to channel those feelings of anger and frustration into positive action. Using the lessons and system in this book you will learn to: * Recognise when anger and frustration are building up and take steps to immediately address this and get control back over how you feel * Prevent feelings of anger from short circuiting your decision-making process leading you to make those snap decisions that you later regret * Express yourself effectively rather than angrily to get your point across without destroying the relationships you have in the workplace If you want to change your relationship with anger for good then this book is your first step!

Muted Anger in the Workplace

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Author :
Publisher :
ISBN 13 :
Total Pages : 20 pages
Book Rating : 4.:/5 (13 download)

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Book Synopsis Muted Anger in the Workplace by : Deanna Geddes

Download or read book Muted Anger in the Workplace written by Deanna Geddes and published by . This book was released on 2016 with total page 20 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study is a preliminary effort to examine "muted anger" in the workplace. Muted anger is a unique interpersonal and organizational phenomenon, incorporated in the Dual Threshold Model (DTM) of workplace anger (Geddes & Callister, 2007). Characterized as a form of suppressed workplace anger, muted anger occurs when angry organizational members intentionally keep their anger hidden from management and those responsible for the problematic situation, and instead express their emotions to colleagues (and others) unrelated to the initial anger-provoking incident. Using the DTM framework, we surveyed 296 full-time employees regarding their experience with an angry colleague who vented to them after an infuriating event. Our findings indicate that whether or not muted anger episodes can lead to productive communication practices depends on the anger intensity of both the actor and the sympathetic responder as well as the responder's level of organizational commitment. Those who themselves felt moderate anger intensity after hearing their colleague's plight and those with high organizational commitment were more likely to advocate on behalf of their angry colleague and approach management or someone in a responsible position to help address the problematic situation. Those with lower anger intensity and organizational commitment typically discussed the situation with one or two additional, but unrelated persons - expanding the muted anger episode.

Anger in the Workplace

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Author :
Publisher : Praeger
ISBN 13 :
Total Pages : 200 pages
Book Rating : 4.3/5 (512 download)

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Book Synopsis Anger in the Workplace by : Seth Allcorn

Download or read book Anger in the Workplace written by Seth Allcorn and published by Praeger. This book was released on 1994-09-21 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anger in the Workplace explores what it means to feel angry at work. Anger has its origins in anxiety that arises from feeling frustrated, humiliated, or threatened at work. Anxiety creates a biological and psychological readiness to act which is guided by whether it is acceptable to feel angry at work. Employees are more likely to act responsibly if they feel that their anger is acceptable. They may also act in ways that are destructive to self, others, and the workplace if they feel that being angry is not acceptable. Managing the development of anger and its expression in the workplace is an important aspect in designing a better workplace. The book defines anger and aggression by synthesizing biological, psychological, and social perspectives. The social acceptability of anger and the fear that it interferes with judgment and results in aggression are discussed, as are sex and gender-based differences in the experience of and expression of anger and aggression. Learning to cope with anger and the importance of owning one's anger, thinking it through, and acting upon it constructively are also discussed. Depending how anger is acted out, it can be the source of major contributions to innovation and productivity or a major blocker of change and work. The book explores how the workplace is a contributor to feeling angry because it promotes feelings of helplessness, alienation, and worthlessness. Hierarchical organization, power and authority relations, and leadership styles contribute to the development of these feelings. Desire for attachment and the fear of abandonment and desire for autonomy and fear of engulfment in the workplace must be managed to avoid anger. The book concludesby reviewing the relationship between anger and organizational dynamics.

HBR Guide to Dealing with Conflict (HBR Guide Series)

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Publisher : Harvard Business Review Press
ISBN 13 : 1633692167
Total Pages : 224 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis HBR Guide to Dealing with Conflict (HBR Guide Series) by : Amy Gallo

Download or read book HBR Guide to Dealing with Conflict (HBR Guide Series) written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Anger and Conflict in the Workplace

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781974051571
Total Pages : 158 pages
Book Rating : 4.0/5 (515 download)

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Book Synopsis Anger and Conflict in the Workplace by : Lynne McClure

Download or read book Anger and Conflict in the Workplace written by Lynne McClure and published by Createspace Independent Publishing Platform. This book was released on 2017-08-07 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anger and Conflict in the Workplace: Spot the Signs, Avoid the Trauma By Lynne McClure

Anger Management for Substance Abuse and Mental Health Clients

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Author :
Publisher :
ISBN 13 :
Total Pages : 68 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Anger Management for Substance Abuse and Mental Health Clients by : Patrick M. Reilly

Download or read book Anger Management for Substance Abuse and Mental Health Clients written by Patrick M. Reilly and published by . This book was released on 2002 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Surviving Your Boss

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Author :
Publisher : Citadel Press
ISBN 13 : 9780806518039
Total Pages : 212 pages
Book Rating : 4.5/5 (18 download)

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Book Synopsis Surviving Your Boss by : Ann D. Clark

Download or read book Surviving Your Boss written by Ann D. Clark and published by Citadel Press. This book was released on 1996 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written in conversational style--from the employee perspective--this practical guide discusses the high cost of anger in the workplace, offering readers higher levels of both comfort and productivity on the job, and teaching employees how to redesign their jobs so they will want to go to work each day.

Managing Emotions in the Workplace

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Author :
Publisher : Routledge
ISBN 13 : 1315290790
Total Pages : 347 pages
Book Rating : 4.3/5 (152 download)

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Book Synopsis Managing Emotions in the Workplace by : Neal M. Ashkanasy

Download or read book Managing Emotions in the Workplace written by Neal M. Ashkanasy and published by Routledge. This book was released on 2016-09-16 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: The modern workplace is often thought of as cold and rational, as no place for the experience and expression of emotions. Yet it is no more emotionless than any other aspect of life. Individuals bring their affective states and emotional "buttons" to work, leaders try to engender feelings of passion and enthusiasm for the organization and its mission, and consultants seek to increase job satisfaction, commitment, and trust. This book advances the understanding of the causes and effects of emotions at work and extends existing theories to consider implications for the management of emotions. The international cast of authors examines the practical issues raised when organizations are studied as places where emotions are aroused, suppressed, used, and avoided. This book also joins the debate on how organizations and individuals ought to manage emotions in the workplace. Managing Emotions in the Workplace is designed for use in graduate level courses in Organizational Behavior, Human Resource Management, or Organizational Development - any course in which the role of emotions in the workplace is a central concern. Scholars and consultants will also find this book to be an essential resource on the latest theory and practice in this emerging field.

Suits

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Author :
Publisher : Atlas and Company
ISBN 13 : 193463395X
Total Pages : 353 pages
Book Rating : 4.9/5 (346 download)

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Book Synopsis Suits by : Nina Godiwalla

Download or read book Suits written by Nina Godiwalla and published by Atlas and Company. This book was released on 2011-02-28 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fiercely ambitious woman from the Persian-Indian community ventures from Houston to New York to follow her dream of working in the world of banking and finance in pursuit of success, honor, and family pride.

Lovability

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Author :
Publisher : Greenleaf Book Group
ISBN 13 : 1626344043
Total Pages : 291 pages
Book Rating : 4.6/5 (263 download)

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Book Synopsis Lovability by : Brian de Haaff

Download or read book Lovability written by Brian de Haaff and published by Greenleaf Book Group. This book was released on 2017-04-25 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: Love is the surprising emotion that company builders cannot afford to ignore. Genuine, heartfelt devotion and loyalty from customers — yes, love — is what propels a select few companies ahead. Think about the products and companies that you really care about and how they make you feel. You do not merely likethose products, you adore them. Consider your own emotions and a key insight is revealed: Love is central to business. Nobody talks about it, but it is obvious in hindsight. Lovability: How to Build a Business That People Love and Be Happy Doing It shares what Silicon Valley-based author and Aha! CEO Brian de Haaff knows from a career of founding successful technology companies and creating award-winning products. He reveals the secret to the phenomenal growth of Aha! and the engine that powers lasting customer devotion — a set of principles that he pioneered and named The Responsive Method. Lovability provides valuable lessons and actionable steps for product and company builders everywhere, including: • Why you should rethink everything you know about building a business • What a product really is • The magic of finding what your customers truly desire • How to turn business strategy and product roadmaps into customer love • Why you should chase company value, not valuation • Surveys to measure your company’s lovability Brian de Haaff has spent the last 20 years focused on business strategy, product management, and bringing disruptive technologies to market. And in preparation for writing this book, he interviewed well-known startup founders, product managers, executives, and CEOs at hundreds of name brand and agile organizations. Their experiences, along with headline-grabbing case studies (both inspiring successes and cautionary tales), will help readers discover how to build something that matters. Much has been written about how entrepreneurs build innovative products and successful businesses, but the author's message is original and refreshing. He convincingly explains that there is a better path forward — a people-first way grounded in love. In a business world that has increasingly emphasized hype over substance and get-big-at-any-cost thinking over profitable and sustainable growth, it's time for a new recipe for company success. ​Insightful, thought-provoking, and sometimes controversial, Lovability is the book that you turn to when you know there has to be a better way.