Altruistic Service Leadership

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Altruistic Service Leadership

Author : Ismail Noor
Publisher : Partridge Publishing Singapore
ISBN 13 : 1482853183
Total Pages : 127 pages
Book Rating : 4.4/5 (828 download)

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Book Synopsis Altruistic Service Leadership by : Ismail Noor

Download or read book Altruistic Service Leadership written by Ismail Noor and published by Partridge Publishing Singapore. This book was released on 2015-09-30 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now more than ever, altruistic approaches to leadership are needed in business, industry, government, and in the community to help foster and promote peace, moderation, and goodness for all humankind. In one of the first books ever written on the altruistic service aspects of Prophet Muhammads leadership, author Ismail Noor provides an easy-to-read, diligently researched, and time-tested approach that has been presented and shared with live audiences in conferences, training sessions, and workshops at all levels. Ismail Noors penetrative insight into Prophet Muhammads leadership thrust in the Arabian Peninsula is well-researched and well-tested. Having himself used his written material in conferences, seminars, and workshops throughout the region, his contribution to the development of leadership competency among executives and managers in the public, private, and institutional sectors has been admirable. This book is certainly useful as a compendium guide for all leaders, based on the Prophet of Islams universal model.Professor Datuk Dr. Abdul Jamil bin Mukmin, Chairman, Malaysian Institute of Historical and Patriotism Studies This guidebook on altruistic service leadership is timely and relevant for twenty-first century leaders at all levels. In an era where leadership is oftentimes fraught with pretensions, hypocrisy, and blameworthiness, it is heartening to be guided by a book for leaders of multi-type organizations and entities, benchmarked on the altruistic leadership model of the Prophet Muhammad.Dr. Ron Liamsi, Director, Ar-Rashidin Centre for Leadership and Followership, Kuala Lumpur, Malaysia

Leadership

Author : Peter G. Northouse
Publisher : SAGE
ISBN 13 : 1412974887
Total Pages : 457 pages
Book Rating : 4.4/5 (129 download)

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Book Synopsis Leadership by : Peter G. Northouse

Download or read book Leadership written by Peter G. Northouse and published by SAGE. This book was released on 2010 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership: Theory and Practice, Fifth Edition is the market-leading survey text for leadership courses across disciplines. Author Peter Northouse combines an academically robust account of major theories, approaches, models, and themes of leadership with an accessible style and numerous practical exercises to allow students to apply what they learn about leadership both to themselves and to specific contexts and situations. The book is divided into fifteen chapters, which cover all of the key aspects in the leadership field: defining leadership; trait approaches; skills approaches; style approaches; situational approach; contingency theory; path-goal theory; leader-member exchange theory; authentic leadership; transformational leadership; team leadership; psychodynamic approach; diversity and leadership; culture and leadership, and leadership ethics. Enhancing the academic coverage are new case examples, questions for reflection, and leadership instruments and questionnaires that promote a more interactive and enriching experience for students. Features and Benefits Breadth of theory coverage is substantial yet synthesized in such a way as to leave room for specific application and greater discussion of discipline- or program-specific issues Numerous, contemporary case studies supplement each major theory or topic to allow students to apply leadership concepts to specific scenarios Leadership instruments and questionnaires provide effective reflection opportunities and often add a a significant and immediate reality check to the theory presented New coverage of authentic leadership and servant leadership expose students to additional contemporary theories and concepts of leadership The chapter on Women and Leadership is expanded to broader diversity issues, to still include gender The enhanced Instructor Resources offer more test items, new cases, and access to academic journal articles, organized by topic and/or discipline. A new accompanying Study Site- featuring additional topics, exercises, projects, cases, chapter summaries, video clips, and social networking tools- encourages active participation and learning among groups inside or outside the classroom Looking for other titles for your Leadership courses? SAGE has published over 500 books on Leadership, and we "ve developed a web page to help you find just the right one for your class.

Customer Service Management in Africa

Author : Robert Hinson
Publisher : CRC Press
ISBN 13 : 0429633432
Total Pages : 361 pages
Book Rating : 4.4/5 (296 download)

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Book Synopsis Customer Service Management in Africa by : Robert Hinson

Download or read book Customer Service Management in Africa written by Robert Hinson and published by CRC Press. This book was released on 2020-05-07 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) "Customer Service is Changing!" The message of 34 authors featured in Customer Service Management in Africa: A Strategic and Operational Perspective is clear: Today’s consumers are no longer ‘passive audiences’ but ‘active players’ that engage with businesses at each stage of product or service design and delivery systems. Consumer demands and expectations are also increasingly being dictated by changing personal preferences, enhanced access to information and expanding digital reality. The customer service principles – strategic and operational – advocated by these authors are universal, but particularly compelling as they apply to Africa’s unique and dynamic operating environment. In recognition of the importance of excellent customer service, this comprehensive and well-timed book provides an essential guide on the increasing role of the customer to business success. This book discusses the management and delivery of customer service under seven broad themes: Customer Service as Shared Value, Customer Service Strategy, Customer Service Systems, Customer Service Style, Customer Service Culture, Customer Service Skills and Customer Experience – Advancing Customer Service in Africa. Central questions posed and addressed include: What is the new definition of customer service management? How should organisations position themselves to create value for customers and stakeholders? How should employees project themselves to align with customer service promises made by their organisations? Overall, this book provides strategic and operational insights into effective customer service management in Africa. The customer service management concepts, roles and practices outlined, particularly as they apply to the African context, make it an important addition to scholars’ or practitioners’ reference works.

Handbook of Research on Positive Organizational Behavior for Improved Workplace Performance

Author : Baykal, Elif
Publisher : IGI Global
ISBN 13 : 1799800601
Total Pages : 445 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Handbook of Research on Positive Organizational Behavior for Improved Workplace Performance by : Baykal, Elif

Download or read book Handbook of Research on Positive Organizational Behavior for Improved Workplace Performance written by Baykal, Elif and published by IGI Global. This book was released on 2019-11-15 with total page 445 pages. Available in PDF, EPUB and Kindle. Book excerpt: Positive psychology focuses on finding the best one has to offer and repairing the worst to such a degree that one becomes a more responsible, nurturing, and altruistic citizen. However, since businesses are composed of groups and networks, using positive psychology in the workplace requires applications at both the individual and the group levels. There is a need for current studies that examine the practices and efficacy of positive psychology in creating organizational harmony by increasing an individual’s wellbeing. The Handbook of Research on Positive Organizational Behavior for Improved Workplace Performance is a collection of innovative research that combines the theory and practice of positive psychology as a means of ensuring happier employees and higher productivity within an organization. Featuring coverage on a broad range of topics such as team building, spirituality, and ethical leadership, this publication is ideally designed for human resources professionals, psychologists, entrepreneurs, executives, managers, organizational leaders, researchers, academicians, and students seeking current research on methods of nurturing talent and empowering individuals to lead more fulfilled, constructive lives within the workplace.

Extension service circulars

Author :
Publisher :
ISBN 13 :
Total Pages : 1010 pages
Book Rating : 4.:/5 (89 download)

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Book Synopsis Extension service circulars by :

Download or read book Extension service circulars written by and published by . This book was released on 1926 with total page 1010 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Working with Christian Servant Leadership Spiritual Intelligence

Author : Gary E. Roberts
Publisher : Springer
ISBN 13 : 1137589817
Total Pages : 318 pages
Book Rating : 4.1/5 (375 download)

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Book Synopsis Working with Christian Servant Leadership Spiritual Intelligence by : Gary E. Roberts

Download or read book Working with Christian Servant Leadership Spiritual Intelligence written by Gary E. Roberts and published by Springer. This book was released on 2016-05-11 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses how Christian leaders integrate faith into the workplace, through a love-based altruistic system of Christian Servant Leadership Spiritual Intelligence (CSLSI). It hypothesizes how CSLSI positively influences a range of desirable employee attitudes and behaviors including servant leadership and followership, organizational citizenship, and positive stress coping and adaptation strategies. This book embraces an interdisciplinary approach to present the global attributes of CSLSI, which includes following God’s will and Golden Rule workplace love expression, with specific workplace applications. The empirical research is supplemented by approximately 100 interviews with Christian leaders providing workplace exemplars and a compelling overview of how Christians honor God in the marketplace. This book will appeal to academics and practitioners in business, psychology, medicine, management, leadership, and theology looking to develop a God-honoring work life. Readers will benefit from the principles and the self-diagnostic surveys that assess spiritual intelligence and ways to enhance it.

Love and Organization

Author : Michael Pirson
Publisher : Taylor & Francis
ISBN 13 : 1000603954
Total Pages : 313 pages
Book Rating : 4.0/5 (6 download)

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Book Synopsis Love and Organization by : Michael Pirson

Download or read book Love and Organization written by Michael Pirson and published by Taylor & Francis. This book was released on 2022-06-30 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations are not human, but they are made up of people. Examining the organization, functioning, growing and developing and moving together as one unit, the well-being and success of that organization depends on the well-being of people that make it up. Love, in its various forms, is the energy that motivates and fuels creativity, care, innovation, progress and well-being. Traditionally, organizational structures have been set up to support compliance and command and control, which often discourages love and creates policies against love at the workplace. The result has been reduced growth, productivity and retention of businesses as well as reduced well-being for employees. This reduced connectivity between individuals has also, at a higher level, adversely affected society. Without love, people are working and performing with reduced energy, and at reduced capacity. While prior research has been focused on love at the workplace from the viewpoint of psychologists, this book explores the impact of love within organizational contexts from various viewpoints including management, psychology, and philosophy. It explores love in the organizational context by looking at how it affects meaning, purpose, well-being, motivation, faith, care, spiritual development and how the identity and well-being of each person in the organization positively affects retention and the growth and success of that organization. It will be of interest to researchers, academics, and advanced students in the fields of organizational studies, leadership, and management.

Expert Humans

Author : Michael Jenkins
Publisher : Emerald Group Publishing
ISBN 13 : 180071260X
Total Pages : 220 pages
Book Rating : 4.8/5 (7 download)

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Book Synopsis Expert Humans by : Michael Jenkins

Download or read book Expert Humans written by Michael Jenkins and published by Emerald Group Publishing. This book was released on 2021-03-09 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Expert Humans: Critical Leadership Skills for a Disrupted World examines the critical leadership concepts of Altruism, Compassion and Empathy (ACE) and their application to the great disruptors of today.

The Biological Foundations of Organizational Behavior

Author : Stephen M. Colarelli
Publisher : University of Chicago Press
ISBN 13 : 022612729X
Total Pages : 373 pages
Book Rating : 4.2/5 (261 download)

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Book Synopsis The Biological Foundations of Organizational Behavior by : Stephen M. Colarelli

Download or read book The Biological Foundations of Organizational Behavior written by Stephen M. Colarelli and published by University of Chicago Press. This book was released on 2015-01-02 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, evolutionary psychology and behavioral genetics have emerged as prominent theoretical perspectives within the social sciences. Yet despite broad levels of commonality between the disciplines—including an emphasis on adaptation, evolved mechanisms that guide behavior, and consequences of mismatch between these mechanisms and novel environments—studies that apply these perspectives on social behavior to organizations remain relatively rare. The Biological Foundations of Organizational Behavior brings together contributors who shed light on the potential that behavioral genetics and evolutionary psychology offer for studies of organizational behavior. In addition to examining the extant literature integrating these disciplines and organizational behavior, the book reconsiders a wide range of topics through the lens of biology within organizational behavior, including decision making, leadership and hierarchy, goals and collective action, and individual difference. Contributions also explore new areas of potential application and provide a critical assessment of the challenges that lie ahead. With accessible insights for scholars and practitioners, The Biological Foundations of Organizational Behavior marks a promising step forward in what is increasingly perceived to be an underdeveloped area of organizational behavior.

The Palgrave Handbook of Servant Leadership

Author : Gary E. Roberts
Publisher : Springer Nature
ISBN 13 : 3031013239
Total Pages : 1729 pages
Book Rating : 4.0/5 (31 download)

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Book Synopsis The Palgrave Handbook of Servant Leadership by : Gary E. Roberts

Download or read book The Palgrave Handbook of Servant Leadership written by Gary E. Roberts and published by Springer Nature. This book was released on 2023-04-11 with total page 1729 pages. Available in PDF, EPUB and Kindle. Book excerpt: This reference work offers comprehensive perspectives on servant leadership. Featuring a cadre of leading world-class scholars, practitioners, and contributing authors from diverse fields of inquiry, it aims to collate research on servant leadership with a particular focus on its moral and spiritual dimensions.It is divided into sections that center on topics such as character, philosophical influences, diversity and inclusion, critiques of servant leadership as well as examples of servant leaders Though first introduced in the 1970 by Robert Greenleaf, the field of servant leadership is still lacking consensus on a definition and a theoretical framework. The goal of this reference work is to begin to fill this gap by assembling the scholarship of the top scholars in this field and providing a go-to source for information on the theory and practice of servant leadership. This handbook will serve as an essential resource for researchers, scholars, and students of organizational behavior, human resource management, and business ethics, as well as consultants and business leaders interested in discovering the best leadership models to suit contemporary organizations.

Leading Libraries: How to Create a Service Culture

Author : Wyoma vanDuinkerken
Publisher : American Library Association
ISBN 13 : 0838913121
Total Pages : 290 pages
Book Rating : 4.8/5 (389 download)

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Book Synopsis Leading Libraries: How to Create a Service Culture by : Wyoma vanDuinkerken

Download or read book Leading Libraries: How to Create a Service Culture written by Wyoma vanDuinkerken and published by American Library Association. This book was released on 2015-05 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality leadership is integral to the very future of our profession. And it doesn't only come from the top down. Effective leadership is customer-focused and collaborative, fostering a service culture that invites the involvement of individuals in every part and at every level of the organization, as the authors persuasively demonstrate in this practical new book. Drawing from case studies as well as the literature of business and social sciences, the authors provide guidance on how to apply the values of service leadership to both public and academic libraries. Through the use of examples, exercises, and tools for development, this book walks readers through the steps needed to create a sustainable, service-oriented model by Explaining how a service culture reaches beyond the individual leader with positional authority and extends to all individualsShowing ways to build rapport and trust within an organization, and how to balance encouragement with accountabilityDetailing strategic thinking and planning methods that will lead to improvements in customer service, human resources, organizational development, and trainingHelping library leaders create a sustainable service culture through codifying their organization’s values, with advice on policies and procedures such as recruitment, performance evaluation, compensation, and succession planningDiscussing the environment of change in libraries, showing how a library’s organizational culture is at the center of being responsive and staying relevantThis valuable resource gathers the principles and best practices of leadership, and points the way towards creating a service culture that makes every staff member a library leader.

Advanced Theories of Educational Leadership

Author : Khalid Arar
Publisher : Springer Nature
ISBN 13 : 3031145100
Total Pages : 186 pages
Book Rating : 4.0/5 (311 download)

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Book Synopsis Advanced Theories of Educational Leadership by : Khalid Arar

Download or read book Advanced Theories of Educational Leadership written by Khalid Arar and published by Springer Nature. This book was released on 2022-10-06 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advanced Theories of Educational Leadership presents recent models of leadership and analyzes their components and implications in the educational context. Each chapter features the scholarly background of each model, its components, antecedents, and critically analyzes its values and application to educational institutions. Special attention is given to issues of social justice, equity, equality, anti-racism, and the like. This core text provides aspiring school leaders and administrators with each model theory, and tools for applying it with special attention to issues of social justice, equity, diversity, and anti-racism alike. The book designed in a form of a course textbook for postgraduate students in the field of Educational Leadership and Administration in studying each model. Also, it provides professors of educational leadership in teaching contents and methods in their courses about school leadership, school improvement, Educational Leadership Development, Superintendents’ Qualification; School Leadership Professional Development, every chapter includes teaching tools, reflection questions and practice activities for students, in addition the book informs researchers, and policymakers aiming at promoting multi-faceted educational leadership for equity and excellence and robust models of leading, improving and changing schools.

Extension Service Circular

Author :
Publisher :
ISBN 13 :
Total Pages : 806 pages
Book Rating : 4.:/5 (7 download)

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Book Synopsis Extension Service Circular by :

Download or read book Extension Service Circular written by and published by . This book was released on 1926 with total page 806 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Transforming Leadership for the 21st Century

Author : J. Martin Hays
Publisher : Xlibris Corporation
ISBN 13 : 9781477112816
Total Pages : 169 pages
Book Rating : 4.1/5 (128 download)

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Book Synopsis Transforming Leadership for the 21st Century by : J. Martin Hays

Download or read book Transforming Leadership for the 21st Century written by J. Martin Hays and published by Xlibris Corporation. This book was released on 2012 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: The challenges and opportunities of the 21st Century call for a new type of leader and leadership, indeed an entirely new and different way of thinking about leadership and of developing future leaders. Hays and Kim provide that new way of thinking and introduce readers to eight sets of competencies essential for leadership in the new millennium. Those who possess or are developing these competence sets are Renaissance Leaders, and it is they who can and will lead and transform organisations, communities, and nations most effectively. This text provides essential guidance to anyone concerned with developing their own or others' leadership for the 21st Century.

Leadership

Author : Michael Z. Hackman
Publisher : Waveland Press
ISBN 13 : 1478608900
Total Pages : 545 pages
Book Rating : 4.4/5 (786 download)

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Book Synopsis Leadership by : Michael Z. Hackman

Download or read book Leadership written by Michael Z. Hackman and published by Waveland Press. This book was released on 2013-04-03 with total page 545 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership is an integral component of the human experience and of practical importance to all. For nearly 25 years, the multiple editions of Hackman and Johnsons outstanding work have been the backbone of leadership courses at hundreds of colleges and universities. The authors extend this tradition of excellence in the Sixth Edition, which continues to serve as a valuable catalyst for generating new insights, debating controversial issues, and contributing to the ongoing dialogue on leading and following. Hackman and Johnson illuminate our understanding of leadership by approaching it as a communication-based activity. They artfully balance research and theory with practical, real-world suggestions for improving communication competence and leadership effectiveness in small-group, organizational, and public contexts. The comprehensive Sixth Edition adds discussions of organizational politics, project leadership, executive-level teams, adaptive leadership, intergroup leadership, sensemaking, and in extremis leadership. Readers will also appreciate the expanded treatment of bad leadership, emotional competencies, followership styles, charisma, leader development, crisis leadership, and virtual team leadership. Case studies cover such timely issues as the pink slime controversy, the legacy of Steve Jobs, banning super-sized soft drinks, the scandal at Penn State University, and the Miracle on the Hudson. Abundant examples, case studies, self-assessments, and research highlights enhance the presentation. Moreover, wide-ranging application exercises offer multiple opportunities for readers to review and apply the skills covered in the chapters.

Leadership

Author : Marian Iszatt-White
Publisher : Oxford University Press
ISBN 13 : 0198777116
Total Pages : 373 pages
Book Rating : 4.1/5 (987 download)

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Book Synopsis Leadership by : Marian Iszatt-White

Download or read book Leadership written by Marian Iszatt-White and published by Oxford University Press. This book was released on 2017 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: This accessible and comprehensive textbook draws on the reader's own experience of leadership in an employment context. The text adopts a critical and thematic approach to the discussion of core debates and emerging topics, while offering a wealth of case studies and other learning tools to help students put leadership theory into practice.

Leadership During a Crisis

Author : Christian Harrison
Publisher : Taylor & Francis
ISBN 13 : 1003855431
Total Pages : 246 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis Leadership During a Crisis by : Christian Harrison

Download or read book Leadership During a Crisis written by Christian Harrison and published by Taylor & Francis. This book was released on 2024-02-20 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: We live in uncertain times propelled by complex systems, climate change and the use of technology which possess various threats. At times of crisis, leadership that permits quick reactions to the changing organisational environment becomes necessary. However, there has been limited studies that provide a road map of leading during a crisis. What is required of leaders during a crisis? How can you develop the required leadership expertise during such turbulent periods? What are the challenges leaders will have to combat? Through this book, these questions are answered. It is no exaggeration therefore to claim that this book opens a new chapter as it seeks to advance discussions about how to lead during crisis. Drawing on empirical and conceptual evidence from the perspective of renowned authors in leadership research, it offers a robust and engaging overview of the field of leadership and leadership development in turbulent and dynamic environments. The chapters in the book support the personal and professional development of aspiring and experienced leaders and managers. The readers will be able to display critical awareness of current developments in both the theory and practice of leadership and leadership development and its importance in modern organisations.