A Study Of Informal Communication Patterns Within A Multi Shift Public Utility Organizational Unit

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The Watercooler Effect

Author : Nicholas DiFonzo Ph.D.
Publisher : Penguin
ISBN 13 : 1440638632
Total Pages : 306 pages
Book Rating : 4.4/5 (46 download)

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Book Synopsis The Watercooler Effect by : Nicholas DiFonzo Ph.D.

Download or read book The Watercooler Effect written by Nicholas DiFonzo Ph.D. and published by Penguin. This book was released on 2008-09-11 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A fresh look at informal communication, and how information spreads rapidly...An absorbing and compelling book." -Daniel J. Levitin, author of This Is Your Brain on Music and The World in Six Songs "Nicholas DiFonzo is one of the world's experts on why rumors spread. If you've ever wondered where rumors come from or whether some new rumor is true, this book will fascinate you." - Chip Heath, coauthor of Made to Stick: Why Some Ideas Survive and Others Die During the 2008 presidential election, both campaigns sought to detect, decipher, and defuse a host of derogatory rumors. After Hurricane Katrina, rumors swirled about stranded residents shooting rescue workers. Tipping off the economic crisis, costly rumors crippled financial institutions as they flew through the stock market. Pyschologist Nicholas DiFonzo has studied hearsay for more than fifteen years, and in this book he shows how the process that gave rise to these troubling rumors is fundamentally the same as a tête-à-tête around the company watercooler. With The Watercooler Effect, you'll learn: *how businesses or campaigns can control destructive rumors *how to sort fact from fiction *why a "no comment" response can be more detrimental than helpful *how an organization can increase trust from within *why rumors can actually become more truthful the more they spread DiFonzo argues that rumors stem from our deeply rooted motivation to make sense of the world and are a window into both individual and group psychology. Using fascinating case studies and surprising research findings, The Watercooler Effect gives you the tools to find the truth behind the rumor.

The Watercooler Effect

Author : Nicholas DiFonzo
Publisher : Penguin
ISBN 13 : 9781583333259
Total Pages : 306 pages
Book Rating : 4.3/5 (332 download)

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Book Synopsis The Watercooler Effect by : Nicholas DiFonzo

Download or read book The Watercooler Effect written by Nicholas DiFonzo and published by Penguin. This book was released on 2008 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Psychologist DiFonzo has studied hearsay for more than 15 years, and in this book he argues that rumors--and the tendency to believe them without question--stem from people's deeply rooted motivation to make sense of the world.

Bibliographic Annual in Speech Communication

Author :
Publisher :
ISBN 13 :
Total Pages : 392 pages
Book Rating : 4.:/5 (37 download)

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Book Synopsis Bibliographic Annual in Speech Communication by :

Download or read book Bibliographic Annual in Speech Communication written by and published by . This book was released on 1972 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Dynamics of Organizational Communication

Author : John E. Baird
Publisher :
ISBN 13 :
Total Pages : 362 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis The Dynamics of Organizational Communication by : John E. Baird

Download or read book The Dynamics of Organizational Communication written by John E. Baird and published by . This book was released on 1977 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Organizational Communication

Author : Gerald M. Goldhaber
Publisher : Dubuque, Iowa : W. C. Brown
ISBN 13 :
Total Pages : 424 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Organizational Communication by : Gerald M. Goldhaber

Download or read book Organizational Communication written by Gerald M. Goldhaber and published by Dubuque, Iowa : W. C. Brown. This book was released on 1974 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Speech Communication, Principles and Contexts

Author : Richard F. Whitman
Publisher : MacMillan Publishing Company
ISBN 13 : 9780024273703
Total Pages : 468 pages
Book Rating : 4.2/5 (737 download)

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Book Synopsis Speech Communication, Principles and Contexts by : Richard F. Whitman

Download or read book Speech Communication, Principles and Contexts written by Richard F. Whitman and published by MacMillan Publishing Company. This book was released on 1983 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Grapevine

Author : Jean Susan Daughton
Publisher :
ISBN 13 :
Total Pages : 132 pages
Book Rating : 4.3/5 (121 download)

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Book Synopsis The Grapevine by : Jean Susan Daughton

Download or read book The Grapevine written by Jean Susan Daughton and published by . This book was released on 1985 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Communication Arts

Author : Emanuel David Akpan
Publisher :
ISBN 13 :
Total Pages : 334 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis Communication Arts by : Emanuel David Akpan

Download or read book Communication Arts written by Emanuel David Akpan and published by . This book was released on 1990 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Communication for Business and the Professions

Author : Patricia Hayes Andrews
Publisher : Dubuque, Iowa : W. C. Brown Company
ISBN 13 :
Total Pages : 526 pages
Book Rating : 4.3/5 (512 download)

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Book Synopsis Communication for Business and the Professions by : Patricia Hayes Andrews

Download or read book Communication for Business and the Professions written by Patricia Hayes Andrews and published by Dubuque, Iowa : W. C. Brown Company. This book was released on 1980 with total page 526 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Introduction to Human Communication

Author : James W. Gibson
Publisher : McGraw-Hill Humanities, Social Sciences & World Languages
ISBN 13 : 9780697084453
Total Pages : 516 pages
Book Rating : 4.0/5 (844 download)

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Book Synopsis Introduction to Human Communication by : James W. Gibson

Download or read book Introduction to Human Communication written by James W. Gibson and published by McGraw-Hill Humanities, Social Sciences & World Languages. This book was released on 1992 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt: Textbook.

Organizational Behavior

Author : Robert P. Vecchio
Publisher :
ISBN 13 : 9780030332944
Total Pages : 680 pages
Book Rating : 4.3/5 (329 download)

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Book Synopsis Organizational Behavior by : Robert P. Vecchio

Download or read book Organizational Behavior written by Robert P. Vecchio and published by . This book was released on 1991 with total page 680 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Ohio Speech Journal

Author :
Publisher :
ISBN 13 :
Total Pages : 490 pages
Book Rating : 4.:/5 (32 download)

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Book Synopsis The Ohio Speech Journal by :

Download or read book The Ohio Speech Journal written by and published by . This book was released on 1974 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Comprehensive Dissertation Index, 1861-1972: Author index

Author : Xerox University Microfilms
Publisher :
ISBN 13 :
Total Pages : 1118 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Comprehensive Dissertation Index, 1861-1972: Author index by : Xerox University Microfilms

Download or read book Comprehensive Dissertation Index, 1861-1972: Author index written by Xerox University Microfilms and published by . This book was released on 1973 with total page 1118 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Creating Effective Rules in Public Sector Organizations

Author : Leisha DeHart-Davis
Publisher : Georgetown University Press
ISBN 13 : 1626164487
Total Pages : 190 pages
Book Rating : 4.6/5 (261 download)

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Book Synopsis Creating Effective Rules in Public Sector Organizations by : Leisha DeHart-Davis

Download or read book Creating Effective Rules in Public Sector Organizations written by Leisha DeHart-Davis and published by Georgetown University Press. This book was released on 2017-07-01 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: The creation of rules that govern processes or behavior is essential to any organization, but these rules are often maligned for creating inefficiencies. This book provides the first comprehensive portrait of rules in public organizations and seeks to find the balance between rules that create red tape and rules that help public organizations function effectively, what the author calls “green tape.” Drawing on a decade of original research and interdisciplinary scholarship, Leisha DeHart-Davis builds a framework of three perspectives on rules: the organizational perspective, which sees rules as a tool for achieving managerial goals and organizational functions; the individual perspective, which examines how rule design and implementation affect employees; and the behavioral perspective, which explores human responses to the intersection of the first two perspectives. The book then considers the effectiveness of rules, applying these perspectives to a case study of employee grievance policies in North Carolina local government. Finally, the book concludes by outlining five attributes of effective rules—green tape—to guide future rule creation in public organizations. It applies green tape principles to the Five-Second Rule, a crowd control policy Missouri police implemented in the wake of protests following the Michael Brown shooting. Government managers and scholars of public administration will benefit from DeHart-Davis’s investigation and guidance.

The Structuring of Organizations

Author : Henry Mintzberg
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (137 download)

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Book Synopsis The Structuring of Organizations by : Henry Mintzberg

Download or read book The Structuring of Organizations written by Henry Mintzberg and published by . This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Synthesizes the empirical literature on organizationalstructuring to answer the question of how organizations structure themselves --how they resolve needed coordination and division of labor. Organizationalstructuring is defined as the sum total of the ways in which an organizationdivides and coordinates its labor into distinct tasks. Further analysis of theresearch literature is neededin order to builda conceptualframework that will fill in the significant gap left by not connecting adescription of structure to its context: how an organization actuallyfunctions. The results of the synthesis are five basic configurations (the SimpleStructure, the Machine Bureaucracy, the Professional Bureaucracy, theDivisionalized Form, and the Adhocracy) that serve as the fundamental elementsof structure in an organization. Five basic parts of the contemporaryorganization (the operating core, the strategic apex, the middle line, thetechnostructure, and the support staff), and five theories of how it functions(i.e., as a system characterized by formal authority, regulated flows, informalcommunication, work constellations, and ad hoc decision processes) aretheorized. Organizations function in complex and varying ways, due to differing flows -including flows of authority, work material, information, and decisionprocesses. These flows depend on the age, size, and environment of theorganization; additionally, technology plays a key role because of itsimportance in structuring the operating core. Finally, design parameters aredescribed - based on the above five basic parts and five theories - that areused as a means of coordination and division of labor in designingorganizational structures, in order to establish stable patterns of behavior.(CJC).

Organizational Communication

Author : Michael J. Papa
Publisher : SAGE
ISBN 13 : 1412916844
Total Pages : 473 pages
Book Rating : 4.4/5 (129 download)

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Book Synopsis Organizational Communication by : Michael J. Papa

Download or read book Organizational Communication written by Michael J. Papa and published by SAGE. This book was released on 2008 with total page 473 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication in organizations has changed drastically since the release of the first edition of this bestselling textbook. This fully revised and updated edition delves into state-of-the-art studies, providing fresh insights into the challenges that organizations face today. Yet this foundational resource remains a cornerstone in the examination of classic research and theory in organization communication.

Theories of Communication Networks

Author : Peter R. Monge
Publisher : Oxford University Press
ISBN 13 : 019803637X
Total Pages : 431 pages
Book Rating : 4.1/5 (98 download)

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Book Synopsis Theories of Communication Networks by : Peter R. Monge

Download or read book Theories of Communication Networks written by Peter R. Monge and published by Oxford University Press. This book was released on 2003-03-27 with total page 431 pages. Available in PDF, EPUB and Kindle. Book excerpt: To date, most network research contains one or more of five major problems. First, it tends to be atheoretical, ignoring the various social theories that contain network implications. Second, it explores single levels of analysis rather than the multiple levels out of which most networks are comprised. Third, network analysis has employed very little the insights from contemporary complex systems analysis and computer simulations. Foruth, it typically uses descriptive rather than inferential statistics, thus robbing it of the ability to make claims about the larger universe of networks. Finally, almost all the research is static and cross-sectional rather than dynamic. Theories of Communication Networks presents solutions to all five problems. The authors develop a multitheoretical model that relates different social science theories with different network properties. This model is multilevel, providing a network decomposition that applies the various social theories to all network levels: individuals, dyads, triples, groups, and the entire network. The book then establishes a model from the perspective of complex adaptive systems and demonstrates how to use Blanche, an agent-based network computer simulation environment, to generate and test network theories and hypotheses. It presents recent developments in network statistical analysis, the p* family, which provides a basis for valid multilevel statistical inferences regarding networks. Finally, it shows how to relate communication networks to other networks, thus providing the basis in conjunction with computer simulations to study the emergence of dynamic organizational networks.