Author : Petter Ogland
Publisher :
ISBN 13 : 9781365049811
Total Pages : 238 pages
Book Rating : 4.0/5 (498 download)
Book Synopsis A Project-by-Project Approach to Total Quality Management by : Petter Ogland
Download or read book A Project-by-Project Approach to Total Quality Management written by Petter Ogland and published by . This book was released on 2021-09-29 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Bootstrap Algorithm (BA) has proved useful as an action research strategy for implementing Total Quality Management (TQM) in public administration, but it requires the action researcher to make use of managerial power. The project-by-project approach to TQM is based on the idea of how to gradually develop the necessary and sufficient power for bootstrapping TQM when the action researcher is a powerless quality consultant. The book is based on a three-year study in a public sector organisation.