A New Approach To Resilient Hospitality Management

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A New Approach to Resilient Hospitality Management

Author : Yoshinori Hara
Publisher : Springer Nature
ISBN 13 : 9811916659
Total Pages : 152 pages
Book Rating : 4.8/5 (119 download)

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Book Synopsis A New Approach to Resilient Hospitality Management by : Yoshinori Hara

Download or read book A New Approach to Resilient Hospitality Management written by Yoshinori Hara and published by Springer Nature. This book was released on 2022-04-26 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book includes lessons and insights from the hospitality management approach of Japanese sustainable organizations, as well as philosophical underpinnings and numerous business practice examples. The "Japanese manner" of providing customer service and hospitality is well-known around the globe. Traditionally, Japanese organizations have specific but implicit standards for how to approach customers and other multi-stakeholders, exhibiting respect and omnipresence. Japanese hospitality is complicated, nuanced, and changing in tandem with Japanese culture. The book presents sustainable and resilient management of society, organizations, and businesses. Kyoto, in particular, is regarded as Japan's cultural capital, and it is home to not only numerous architectures classified collectively by UNESCO, but also to distinctive Japanese hospitality, customs, philosophy, and ethics. The book is a useful resource for academics and business practitioners interested in the hospitality management, service management, and human resource management. The lessons and insights in this book will also throw light on the future course of the post-pandemic era with modern technologies and their transformation.

Eating Together in the Twenty-first Century

Author : Tamas Lestar
Publisher : Taylor & Francis
ISBN 13 : 1003817300
Total Pages : 157 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis Eating Together in the Twenty-first Century by : Tamas Lestar

Download or read book Eating Together in the Twenty-first Century written by Tamas Lestar and published by Taylor & Francis. This book was released on 2023-12-01 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents theoretical and empirical insights on communal food and dining practices which challenge the less sustainable and often solitary lifestyles encouraged by a social system based on unlimited growth.

Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry

Author : Zehrer, Anita
Publisher : IGI Global
ISBN 13 : 1799873544
Total Pages : 361 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry by : Zehrer, Anita

Download or read book Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry written by Zehrer, Anita and published by IGI Global. This book was released on 2021-05-07 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Family-owned and family-run firms, which are mostly small and medium-sized enterprises, are important when it comes to tourist destinations. It is therefore essential to understand how family firms address future risks and the challenges they face as part of the tourism industry. Since family businesses play such an important role for the entire tourism industry, it is worthwhile to analyze this business type when it comes to organizational resilience. Further, the development of practical solutions from field or case studies are beneficial for creating valuable learning effects for both firms and destinations alike. The examination of one risk scenario and its successful or missing management might be beneficial to create useful learning effects for the future. Therefore, it is essential to understand contemporary issues and future challenges of family firms in the hospitality/service industry and to examine different perspectives at an individual, firm, and destination management level. Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry provides an in-depth examination of tourism family firms, since these firms are essential for supplying solutions for challenges such as dealing with uncertainty, becoming or remaining resilient, and creating sustainable tourism destinations. The chapters address the challenges of sustainability and resilience in an uncertain world and connects knowledge from family business research to tourism research, focusing on hospitality. Highlighted topics include organization ambidexterity, pandemic risk, firm management and leadership, and technology use in firm operations. This book is essential for family firms, hotel management, entrepreneurs, restaurateurs, tourism professionals, academicians, researchers, and students seeking the most advanced research on family firm’s resilience and risk management within the tourism industry.

Cases in Hospitality Management

Author : Timothy R. Hinkin
Publisher : John Wiley & Sons
ISBN 13 : 047168693X
Total Pages : 171 pages
Book Rating : 4.4/5 (716 download)

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Book Synopsis Cases in Hospitality Management by : Timothy R. Hinkin

Download or read book Cases in Hospitality Management written by Timothy R. Hinkin and published by John Wiley & Sons. This book was released on 2005-11-04 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cases in Hospitality Management: A Critical Incident Approach, Second Edition is one of the few casebooks on the market that focuses specifically on hospitality management. It adopts a critical incident approach, a powerful teaching methodology whereby customers and employees are asked to identify actual experiences regarding service in the hospitality industry – both positive and negative - and then to describe the organization’s response to it. This approach encourages thorough analysis of a prominent issue, thus highlighting the wide range of complexities that face managers on the hospitality industry on a daily basis. Cases involving many segments of the industry - including airlines, railroads, private clubs, conference centers, travel agents, and restaurants – are included, as are fifteen new cases and a new section on hospitality technology.

Sustainability in Hospitality

Author : Miguel Angel Gardetti
Publisher : Routledge
ISBN 13 : 1351285343
Total Pages : 236 pages
Book Rating : 4.3/5 (512 download)

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Book Synopsis Sustainability in Hospitality by : Miguel Angel Gardetti

Download or read book Sustainability in Hospitality written by Miguel Angel Gardetti and published by Routledge. This book was released on 2017-09-08 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: This ground-breaking research represents the most complete collection yet on how the hospitality industry is addressing sustainability and ethical issues. Covering supply chain management, innovative sustainability initiatives, CSR programmes, biologically-respectful tourism and Value Creation, Sustainability in Hospitality: How Innovative Hotels are Transforming the Industry presents valuable global viewpoints on embedding sustainability into all aspects of the hospitality industry, and the impact this could have on transforming the sector into an advocate for more sustainable, eco-conscious tourism.The chapters in this edited collection span organizational governance, human rights and labour practices, environment and climate change, fair operating practices, stakeholder engagement, CSR and strategic management. The global reach of the collection brings case studies from China, the US, the UK, Mexico and Italy, while company case studies include Fairmont Luxury Hotels and Sextantio.Sustainability in Hospitality: How Innovative Hotels are Transforming the Industry will be an essential read for academics researching the development of ethically-conscious and sustainable hospitality, and for hotel managers and group CEOs who want to know how sustainability and CSR can be embedded in their day-to-day operations.

COVID-19 and the Tourism Industry

Author : Anukrati Sharma
Publisher : Routledge
ISBN 13 : 1000607267
Total Pages : 303 pages
Book Rating : 4.0/5 (6 download)

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Book Synopsis COVID-19 and the Tourism Industry by : Anukrati Sharma

Download or read book COVID-19 and the Tourism Industry written by Anukrati Sharma and published by Routledge. This book was released on 2022-06-30 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers international perspectives on the economic, social, geopolitical, and environmental implications of COVID-19 on tourism, an unprecedented situation for this sector. It considers the challenge of making the tourism industry more resilient to such crises and the future sustainability of tourism. Contributions explore the changing dimensions of tourism marketing post-COVID-19; the rising challenges in tourism education and ways to handle the crisis; the impact of the pandemic on tourism governance; and the emerging ethical issues of stakeholders’ responsibility. The book will be useful for researchers, students, and practitioners in the fields of tourism, geography, and crisis management disciplines.

Hospitality Management

Author : Roy C Wood
Publisher : SAGE
ISBN 13 : 1473927773
Total Pages : 209 pages
Book Rating : 4.4/5 (739 download)

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Book Synopsis Hospitality Management by : Roy C Wood

Download or read book Hospitality Management written by Roy C Wood and published by SAGE. This book was released on 2015-04-14 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: An innovative and cross-cutting approach to Hospitality that examines the fundamentals of the subject in a concise and commendable way. Roy Wood’s academic and practitioner expertise is brought to bear on this succinct synthesis of the subject that will quickly become a must read for all students and academics in the hospitality area. - Professor Stephen J. Page, Bournemouth University Hospitality Management: A Brief Introduction is designed for undergraduate and postgraduate students studying hotel and hospitality management and hospitality studies. The book includes coverage of the principal areas of functional management in hospitality including: employee relations accommodation management food and beverage management marketing and sales industry structure and strategy the nature of management roles hospitality management education future trends in the field. Roy Wood uses a wide range of established and contemporary research and reflects critically on its subject, including from the perspective of the hospitality consumer, to ensure that readers gain wide awareness of the realities and challenges of the hospitality industry.

Sustainability in the Hospitality Industry

Author : Willy Legrand
Publisher : Taylor & Francis
ISBN 13 : 1000598004
Total Pages : 600 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Sustainability in the Hospitality Industry by : Willy Legrand

Download or read book Sustainability in the Hospitality Industry written by Willy Legrand and published by Taylor & Francis. This book was released on 2022-07-29 with total page 600 pages. Available in PDF, EPUB and Kindle. Book excerpt: This foundational textbook investigates the economic, environmental and social sustainability issues facing the hospitality industry today, and explores ideas, solutions and strategies of how to manage operations in a sustainable way. This updated fourth edition features new content including: Research on nature-based solutions and zero-carbon approaches in facilities, technologies for energy, water and waste management, changes in consumer behaviour, and environmental and social impacts of food production A new chapter on employees, diversity, inclusion and well-being in the industry A new chapter on the challenges of operating in the Global South More than 100 international industry case studies and focused info boxes New practical exercises, discussion questions and research project ideas based on real-life sustainability scenarios Accessible and comprehensive, this book is essential reading for all students as well as current and future managers in the hospitality industry.

Organizational Resilience in Hospitality and Tourism

Author : Malgorzata Rozkwitalska-Welenc
Publisher : Taylor & Francis
ISBN 13 : 1003848206
Total Pages : 182 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis Organizational Resilience in Hospitality and Tourism by : Malgorzata Rozkwitalska-Welenc

Download or read book Organizational Resilience in Hospitality and Tourism written by Malgorzata Rozkwitalska-Welenc and published by Taylor & Francis. This book was released on 2024-04-09 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although ‘VUCA’ is not a new term, the features of the world it describes, a volatile, uncertain, complex and ambiguous environment, have never been more valid. The VUCA world has become the new reality for business, specifically for hospitality and tourism organizations that are more vulnerable than any other sector due to the historically-recognized turbulent environment in which they operate. In this book, the authors present unique factors that make hospitality and tourism organizations resilient in the VUCA world. With contacts at the center of their hospitality and tourism organizational resilience model, the organizational and psychological perspectives are also incorporated. This innovative volume tests the model of organizational resilience in hospitality and tourism organizations. The study identifies and validates organizational and individual factors that create a resilient organization in the hospitality and tourism sector. It will be of interest to researchers, academics, practitioners, and advanced students in the fields of organizational studies, strategic management, hospitality, and tourism management.

Destination Resilience

Author : Elisa Innerhofer
Publisher : Routledge
ISBN 13 : 1351331922
Total Pages : 220 pages
Book Rating : 4.3/5 (513 download)

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Book Synopsis Destination Resilience by : Elisa Innerhofer

Download or read book Destination Resilience written by Elisa Innerhofer and published by Routledge. This book was released on 2018-01-17 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book calls for rethinking the meaning of sustainable development in tourism and explores how sustainability and resilience could be integrated. It argues that these concepts should be seen as interwoven processes, rather than alternative approaches. Resilience should be understood as a fundamental part of sustainable tourism thinking for destination systems. This can be achieved by calling for better governance in implementation and management. With insights from leading experts, chapters focus on resilient destinations from this governance perspective, in which tourism resilience is contextualized as an integral part of pathway creation in the process of moving towards sustainable tourism. The chapters represent a range of theoretical and empirical approaches with a wide international scope to demonstrate how governance is the key issue in sustainable tourism development. This book will appeal to a wide range of research disciplines and students whose modules focus on the relationship between tourism with respect to sustainability planning, governance, environment, and hazards and disasters.

Mastering Hospitality Management

Author : Soren Brons Poulsen
Publisher :
ISBN 13 : 9788793007123
Total Pages : pages
Book Rating : 4.0/5 (71 download)

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Book Synopsis Mastering Hospitality Management by : Soren Brons Poulsen

Download or read book Mastering Hospitality Management written by Soren Brons Poulsen and published by . This book was released on 2016-10-31 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Sustainable Hospitality Management

Author : Huub Ruël
Publisher : Emerald Group Publishing
ISBN 13 : 1839092653
Total Pages : 332 pages
Book Rating : 4.8/5 (39 download)

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Book Synopsis Sustainable Hospitality Management by : Huub Ruël

Download or read book Sustainable Hospitality Management written by Huub Ruël and published by Emerald Group Publishing. This book was released on 2020-11-20 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: The hospitality industry is major industry. Due a steady growth, by 2030 the hospitality and tourism industry is expected to provide 380 million jobs. This title explores the challenges presented including labor shortages, containing and reducing the ecological footprint, Over tourism, and a poor industry image.

Coping With Dynamic Business Environments

Author : Agnieszka Stachowiak
Publisher : CRC Press
ISBN 13 : 1040134211
Total Pages : 134 pages
Book Rating : 4.0/5 (41 download)

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Book Synopsis Coping With Dynamic Business Environments by : Agnieszka Stachowiak

Download or read book Coping With Dynamic Business Environments written by Agnieszka Stachowiak and published by CRC Press. This book was released on 2024-10-31 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses the existing management approaches for dealing with changes, namely readiness, maturity, and resilience. Although these concepts have been discussed for several years now, their importance grows when companies must deal with extended changes in economies. The changes are of a different nature: social, technological, and political, and they strongly impact every aspect of economies and companies’ activity. Is it possible to be ready for the changes? Should companies be resilient to disruption? These are the questions the managers are trying to answer, yet they need some support from academics. This book explores the synergy between the state-of-the-art knowledge and experience of companies to create a Contemporary Management Model. The scope of this book covers the methodology with an introduction and discussion of the key ideas and concludes with a presentation of the Contemporary Management Model followed by the practical validation and verification of the model based on case studies. This book is simply about developing the readiness and resilience of resources and processes, especially from a tactical perspective.

Strengthening Agricultural Resilience in the Face of Multiple Risks

Author : OECD
Publisher : OECD Publishing
ISBN 13 : 9264680721
Total Pages : 168 pages
Book Rating : 4.2/5 (646 download)

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Book Synopsis Strengthening Agricultural Resilience in the Face of Multiple Risks by : OECD

Download or read book Strengthening Agricultural Resilience in the Face of Multiple Risks written by OECD and published by OECD Publishing. This book was released on 2020-09-01 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report explores how countries can strengthen the resilience of their agricultural sectors to multiple risks. A shifting risk landscape in agriculture – due to increasing weather variability, natural hazards, pests and diseases, and market shocks – will require public and private actors to consider the risk landscape over the long term, place a greater emphasis on what can be done ex ante to reduce risk exposure and increase preparedness, and prioritise investments that build resilience capacities both on-farm and for the sector as a whole.

Tourism and Hospitality in Asia: Crisis, Resilience and Recovery

Author : Azizul Hassan
Publisher : Springer Nature
ISBN 13 : 9811957630
Total Pages : 349 pages
Book Rating : 4.8/5 (119 download)

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Book Synopsis Tourism and Hospitality in Asia: Crisis, Resilience and Recovery by : Azizul Hassan

Download or read book Tourism and Hospitality in Asia: Crisis, Resilience and Recovery written by Azizul Hassan and published by Springer Nature. This book was released on 2023-01-01 with total page 349 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book analyses the ways in which crises, including COVID-19, can be managed within the tourism and hospitality industries in Asia, in ways that support the future of these industries and help to make them more resilient. This book supports efforts to develop a new direction for the tourism and hospitality industry by considering their development holistically in the context of sustainable development. Going further, this book highlights actions to make the tourism system more resilient to external shocks and crises. Readers of this book will get insights into the economic, social, technological, and environmental implications of crises on the tourism and hospitality industry in Asia, including issues within the food and beverage industry in the Asian post-COVID-19 period. This book has three major objectives: to explore the crisis context of Asian tourism and hospitality, to present multiple cases from countries in Asia, and finally to envisage the paths to make the Asian tourism system more resilient, through the discussion of new trends and issues emerging following the pandemic. This book examines the economic, social, environmental, and technological implications of crises on the Asian tourism and hospitality industry and discusses the various ways of managing these crises more efficiently, contributing new knowledge to the industry. In its wider context, this book covers tourism management, crisis management, and destination management. At the more micro level, themes explored include tourism economics, marketing management, hospitality management, food and beverage management and tourism technology.

Peer-to-peer Accommodation and Community Resilience

Author : Anna Farmaki
Publisher : CABI
ISBN 13 : 1789246601
Total Pages : 183 pages
Book Rating : 4.7/5 (892 download)

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Book Synopsis Peer-to-peer Accommodation and Community Resilience by : Anna Farmaki

Download or read book Peer-to-peer Accommodation and Community Resilience written by Anna Farmaki and published by CABI. This book was released on 2022-03-16 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: The growth of peer-to-peer (P2P) accommodation has been remarkable. However, the rapid expansion of the phenomenon has yielded several concerns over its potentially negative economic, social and environmental impacts. These impacts are highlighted in policy agendas as an emerging problem encountered by many local communities in destinations experiencing a boom in P2P accommodation. Specifically, concerns have been raised over the impact of the growth of P2P accommodation on local housing markets, residents' well-being and the environment as a result of the touristification of residential areas. In fact, many observers accuse P2P accommodation of fuelling the 'overtourism' problem that several destinations face. This edited book addresses the need to examine the P2P accommodation phenomenon from a community resilience lens. In particular, through a collection of chapters presenting a range of empirical and conceptual perspectives from urban and rural communities, the book considers the implications of P2P accommodation growth on the resilience of local communities and the sustainable development of places.

Critical Questions in Sustainability and Hospitality

Author : Willy Legrand
Publisher : Taylor & Francis
ISBN 13 : 100084708X
Total Pages : 327 pages
Book Rating : 4.0/5 (8 download)

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Book Synopsis Critical Questions in Sustainability and Hospitality by : Willy Legrand

Download or read book Critical Questions in Sustainability and Hospitality written by Willy Legrand and published by Taylor & Francis. This book was released on 2023-03-29 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: Informed by the scholarly and practical viewpoints of a myriad of internationally recognised experts, this engaging and timely volume poses a set of pertinent questions that cover critical and contemporary sustainability issues in hospitality and tourism and proposes actionable solutions. Embellished with informative tables, diagrams and photographs, key questions and debates are discussed from a variety of angles with proposed solutions by industry practitioners, academics and consultants belonging to the Hospitality Net World Panel on Sustainability in Hospitality. Designed to facilitate contemporary discussion and debate, this book presents constructive dialogues which are designed to lead to action within the hospitality industry and education. Key questions cover the following topics: • Major contemporary sustainability challenges – e.g. climate change, biodiversity loss, impacts of pandemics, water scarcity, human right risks. • Specific hospitality functions or departments – e.g. food and beverage, engineering, health and safety, guest relationship, finance, purchasing, human resources. • Strategic issues related to marketing and stakeholder relationships – e.g. sustainability working groups, return on sustainability investment, marketing and reporting sustainability, certification, supplier relationship, engaging guests. This book is an essential reading for students and academics in the field of hospitality and tourism management, as well as industry professionals searching for answers to the challenges they face in enacting sustainability in their business.