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A Handbook For Frontline Workers
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Book Synopsis A Handbook For Frontline Workers by : Ezequiel Hipol
Download or read book A Handbook For Frontline Workers written by Ezequiel Hipol and published by . This book was released on 2021-06-22 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: The human services field struggles to recruit and retain high quality professionals. Much of this challenge results from a lack of consistent support for workers on the frontline. Often-times managers and organizations simply do not have the time or skill to support and train human service professionals, a regret-table circumstance which can lead to them being unprepared and overwhelmed. In this book, you will discover: - Your Values and Vision - Positive Approach and Outlook - Exceptional Client Engagement - Handling Conflict and Providing Feedback - Organization, Time Management and Urgency - Taking Initiative and Being Proactive - Having High Standards And so much more! To get started, simply scroll to the top of the page and click the "Buy now with 1-Click" button!
Download or read book From the Ground Up written by Peter Lazes and published by Berrett-Koehler Publishers. This book was released on 2020-11-10 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Everyone in a hospital leadership role should read this book as it offers a wealth of practical advice for organizations intent on improving their clinical care delivery.” —Amy C. Edmondson, professor, Harvard Business School, and author of The Fearless Organization All Americans deserve and should have access to high quality, affordable healthcare services delivered by professionals who have sufficient time and resources to care for them. This book offers proven and practical approaches for redesigning healthcare organizations to be less fragmented—and more patient-centered—by tapping into the experiences of staff on the front lines of patient care. Peter Lazes and Marie Rudden show how collaboration and active communication among administrators, medical staff, and patients are a core element of a successful organizational change effort. Through case studies and the direct voices and experiences of frontline workers, they explore exactly what it takes to effectively engage staff and providers in improving the patient care shortcomings within their institutions. This book not only is a manual detailing what can be achieved when frontline staff have a direct voice in controlling their practice environments but was written to show how to accomplish transformative changes in how our hospitals and outpatient clinics work. At a time when the massive gaps in our healthcare systems have been laid bare by the fragmented responses to the COVID-19 pandemic, this book offers hope and a plan for change.
Book Synopsis There's a Hero in My Home by : Stephanie Alexandra
Download or read book There's a Hero in My Home written by Stephanie Alexandra and published by . This book was released on 2020-10-27 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is book about frontline workers and the impact of COVID-19 from the perspective of a child. It is informative as well and teaches children about terms associated with COVID-19 and proper handwashing etiquette. The book also contains colouring materials with respect to some of the changes COVID-19 brought about.
Book Synopsis Judgment on the Front Line by : Chris DeRose
Download or read book Judgment on the Front Line written by Chris DeRose and published by Penguin. This book was released on 2012-10-11 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them. Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most organizations don't know how to evaluate the risk of giving employees more autonomy. Many of those who are willing to try haven't even invested resources in ensuring that-once the shackles are off-front-line employees make good judgments. Tichy and DeRose offer powerful examples of front-line leadership, such as: How Zappos trusts its people to do anything in service of a customer, including providing free product or reimbursing for mistakes How Mayo Clinic of Arizona enabled its nurses to challenge the hierarchy in order to improve patient care
Book Synopsis FROM THE GROUND UP by : PETER LAZES AND MARIE. RUDDEN
Download or read book FROM THE GROUND UP written by PETER LAZES AND MARIE. RUDDEN and published by . This book was released on 2020 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book From the Ground Up written by Peter Lazes and published by National Geographic Books. This book was released on 2020-11-10 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Everyone in a hospital leadership role should read this book as it offers a wealth of practical advice for organizations intent on improving their clinical care delivery." --Amy C. Edmondson, professor, Harvard Business School, and author of The Fearless Organization All Americans deserve and should have access to high quality, affordable healthcare services delivered by professionals who have sufficient time and resources to care for them. This book offers proven and practical approaches for redesigning healthcare organizations to be less fragmented--and more patient-centered--by tapping into the experiences of staff on the front lines of patient care. Peter Lazes and Marie Rudden show how collaboration and active communication among administrators, medical staff, and patients are a core element of a successful organizational change effort. Through case studies and the direct voices and experiences of frontline workers, they explore exactly what it takes to effectively engage staff and providers in improving the patient care shortcomings within their institutions. This book not only is a manual detailing what can be achieved when frontline staff have a direct voice in controlling their practice environments but was written to show how to accomplish transformative changes in how our hospitals and outpatient clinics work. At a time when the massive gaps in our healthcare systems have been laid bare by the fragmented responses to the COVID-19 pandemic, this book offers hope and a plan for change.
Book Synopsis The Essential Handbook for Highly Effective Human Service Professionals by : Tim Nolan Ed D
Download or read book The Essential Handbook for Highly Effective Human Service Professionals written by Tim Nolan Ed D and published by Dog Ear Publishing. This book was released on 2018-12-12 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Essential Handbook for Highly Effective Human Service Professionals is written to help frontline workers excel. Each chapter is short, easy to read, and carefully crafted to help the reader stand out in a variety of areas. The main themes include: - Taking initiative. - Being proactive. - Exceptional client care. - Working with a high sense of urgency. - Having high standards. - Demonstrating superior professional skills. - Practicing self-care. - Contributing to a positive culture. - Having a positive approach and outlook. - Building superior professional credibility. - Displaying leadership. Tim Nolan has worked with over 9,000 human service professionals across the country including dozens of human service organizations to create high performance employees and cultures. Visit www.HumanServicesLeadership.org for more information or contact Tim at [email protected].
Book Synopsis The Rise of the Frontline Workers by : Cristian Grossmann
Download or read book The Rise of the Frontline Workers written by Cristian Grossmann and published by . This book was released on 2020-12-22 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2.7 billion of the world's workforce are frontline workers - this book explains how business leaders can transform their organization by making frontline workers more effective, efficient, motivated, and happier in their work."An essential business book for senior management in retail, manufacturing, construction, hospitality, or indeed any industry that employs large numbers of frontline workers." Given that 80% of the world's workforce is employed on the frontline, why have organizations not invested in the mobile tools that will make those workers more effective, efficient, motivated, and happier in their work? Desk-based workers have been provided with such tools, why not their frontline counterparts?These are the questions that Cristian Grossmann addresses in his new book, The Rise of the Frontline Workers, in which he outlines why it is so important for businesses to digitalize their frontline workforce and explains how organizations should best approach doing so.Cristian is a tech entrepreneur whose company Beekeeper has raised more than $80M in funding and supplies its employee communications app to some of the world's biggest and best-known organizations, including London Heathrow Airport, Domino's Pizza, and Hilton Hotels. Cristian, a former frontline worker himself, has an extensive understanding of what technology is required to make the frontline workforce more effective and describes why frontline workers need tools and solutions that are designed specifically for them, not a patched-up version of something that works for desk-based workers.The Rise of the Frontline Workers explores how frontline workers are essential to the smooth running of society. The events of 2020 and the Covid-19 pandemic have proved that beyond any doubt. Yet for many employers, frontline workers and their needs are overlooked, time and time again. During the various lockdowns of 2020, frontline workers rarely had the option of working from home and continued to work on the frontline, often at personal risk to themselves due to a lack of PPE.This ignoring of frontline worker needs is not new and dates back centuries. But things are changing. Covid-19 has accelerated trends that had been building for years. People were already using smartphones in massive numbers and reaching frontline workers via their smartphones has become a mission-critical objective for many organizations. The on-going rise of mobile technology and changing perceptions of how frontline workers are valued have combined to create a perfect storm in which the needs of the frontline workforce are finally being addressed. Providing frontline workers with the tools to communicate with, to give them access to the information that will keep them safe at work, and to ensure they feel valued has become one of the biggest priorities for businesses now.By the end of The Rise of the Frontline Workesr, you will have gained a greater understanding of the perfect storm that has gathered to make digitalization of frontline workers so important, learn from companies that have already done so, and be ready to start your own frontline worker digitalization projects. Organizations that take the needs of 80% of their workforce seriously by providing them with the right digital tools for the job will survive and indeed thrive in the future. Those that continue to ignore the needs of the frontline workforce will head in the opposite direction. This book makes it clear why you should choose the former option.
Book Synopsis The Front Lines by : Onita Gibson-Simmons
Download or read book The Front Lines written by Onita Gibson-Simmons and published by Fulton Books, Inc.. This book was released on 2021-12-15 with total page 23 pages. Available in PDF, EPUB and Kindle. Book excerpt: With COVID-19 in full effect, a family of four is impacted deeply by current events yet still manages to keep their bond strong although there are no certain answers of what's to come. In a time of uncertainty, family is most important as we look into how this pandemic has affected the world as well as pay homage and give thanks to all the frontline workers who remained in the workforce in such trying times. Again, we say thank you to all those who have took the time to remain on the front lines. 2
Book Synopsis Alcohol Handbook for Frontline Workers| Living with Alcohol by : N.S.W Far
Download or read book Alcohol Handbook for Frontline Workers| Living with Alcohol written by N.S.W Far and published by . This book was released on 2004 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Rise of the Frontline Worker by : Cristian Grossmann
Download or read book The Rise of the Frontline Worker written by Cristian Grossmann and published by . This book was released on 2021-03-14 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Two billion frontline workers power manufacturing, retail, hospitality, and other key industries around the world. The Rise of the Frontline Worker: How to Turn Your Frontline Workforce Into Your Biggest Competitive Advantage reveals how leaders can digitally empower this workforce and revolutionize their business. Frontline workers are the unsung heroes of the global economy. But many companies still rely on outdated communication channels to reach them, allocating most of their technology budget to desk-based workers. The COVID-19 pandemic has shed light on this inequality, but many companies don't know how to include frontline workers in their digital transformation. In The Rise of the Frontline Worker, tech entrepreneur Dr. Cristian Grossmann reveals what frontline workers need and how the proliferation of smart devices is paving the way for organizations to directly connect with them through a mobile-first collaboration strategy. Frontline workers are the final frontier of digital transformation. Giving them access to information boosts productivity, reduces turnover, and leads to enterprise-wide alignment. Companies with an informed and engaged workforce have greater agility, more innovation, and are better positioned to achieve long-term, sustainable growth. The Rise of the Frontline Worker explores the connection between a fully-connected workforce and better business outcomes, and outlines the steps for a digitally-enabled and empowered frontline.
Download or read book Healthcare Kaizen written by Mark Graban and published by CRC Press. This book was released on 2018-06-08 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or Kaizen, for healthcare professionals and organizations. Kaizen is a Japanese word that means "change for the better," as popularized by Masaaki Imai in his 1986 book Kaizen: The Key to Japan‘s Competitive Success and through the books of Norman Bodek, both o
Book Synopsis Behind the Frontline by : ALANA. JONES
Download or read book Behind the Frontline written by ALANA. JONES and published by . This book was released on 2019-05-15 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book gives a fictional glimpse into the lives of those providing support on the Frontlines and the individuals receiving that support. It provides insight into the sacrifices made by these workers, their connections to the downtrodden through the inherent human spirit, and shines a light on the successes and triumphs amidst societal conflicts.
Book Synopsis Alcohol Handbook for Front Line Workers in NSW by : Alison Laycock
Download or read book Alcohol Handbook for Front Line Workers in NSW written by Alison Laycock and published by . This book was released on 2004 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook was developed to help the needs of generalist frontline workers across West NSW and was reproduced and adapted from the Northern Territory living with alcohol handbook. It looks at the risks, effects and consequences of alcohol for society and for the individual.
Book Synopsis Thank You Frontline Workers-A Gratitude Coloring Book by : Dani Kates
Download or read book Thank You Frontline Workers-A Gratitude Coloring Book written by Dani Kates and published by . This book was released on 2020-04-11 with total page 50 pages. Available in PDF, EPUB and Kindle. Book excerpt: Express your gratitude to our frontline workers through coloring. A portion of the proceeds will be donated to the frontliners. This coloring book for kids and adults contains heartfelt and uplifting signs, words, and images that say thank you. Thank you to health care workers, first responders, police officers, fire fighters, grocery store clerks, deliver people, and more. Color the pages and share on social media or give them as gifts. Parents, this is a great way to encourage your children to be grateful, respectful, and proud. The book also includes pages for creating your own thank you signs.
Book Synopsis Meditation for Frontline Workers by : Eric Roth
Download or read book Meditation for Frontline Workers written by Eric Roth and published by Independently Published. This book was released on 2021-09-19 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Meditation for Frontline Workers" is meant to be a practical, yet meaningful guide to meditative techniques for the workers on the frontlines during the impactful 2020/21 Coronavirus pandemic and became filled with stress as a result. Through the guidance of this book these workers will learn to de-stress in a healthy manner using techniques that have been proven to aid and benefit those who use them.
Book Synopsis The Worker Center Handbook by : Kim Bobo
Download or read book The Worker Center Handbook written by Kim Bobo and published by Cornell University Press. This book was released on 2016-08-03 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Worker centers are becoming an important element in labor and community organizing and the struggle for fair pay and decent working conditions for low-wage workers, especially immigrants. There are currently more than two hundred worker centers in the country, and more start every month. Most of these centers struggle as they try to raise funds, maintain stable staff, and build a membership base. For this book, Kim Bobo and Marién Casillas-Pabellón, two women with extensive experience supporting and leading worker centers, have interviewed staff at a broad range of worker centers with the goal of helping others understand how to start and build their organizations. This book is not theoretical, but rather is designed to be a practical workbook for staff, boards, and supporters of worker centers. Geared toward groups that want to build worker centers, this book discusses how to survey the community, take on an initial campaign, recruit leaders, and raise seed funds. Bobo and Casillas-Pabellón also provide a wealth of advice to help existing centers become stronger and more effective. The Worker Center Handbook compiles best practices from around the country on partnering with labor, enlisting the assistance of faith communities and lawyers, raising funds, developing a serious membership program, integrating civic engagement work, and running major campaigns. The authors urge center leaders to both organize and build strong administrative systems. Full of concrete examples from worker centers around the country, the handbook is practical and honest about challenges and opportunities.
