A Guide To Six Sigma And Process Improvement For Practitioners And Students

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A Guide to Six Sigma and Process Improvement for Practitioners and Students

Author : Howard S. Gitlow
Publisher : FT Press
ISBN 13 : 0133925455
Total Pages : 515 pages
Book Rating : 4.1/5 (339 download)

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Book Synopsis A Guide to Six Sigma and Process Improvement for Practitioners and Students by : Howard S. Gitlow

Download or read book A Guide to Six Sigma and Process Improvement for Practitioners and Students written by Howard S. Gitlow and published by FT Press. This book was released on 2015-04-08 with total page 515 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master modern Six Sigma implementation with the most complete, up-to-date guide for Green Belts, Black Belts, Champions and students! Now fully updated with the latest lean and process control applications, A Guide to Lean Six Sigma and Process Improvement for Practitioners and Students, Second Edition gives you a complete executive framework for understanding quality and implementing Lean Six Sigma. Whether you're a green belt, black belt, champion, or student, Howard Gitlow and Richard Melnyck cover all you need to know. Step by step, they systematically walk you through the five-step DMAIC implementation process, with detailed examples and many real-world case studies. You'll find practical coverage of Six Sigma statistics and management techniques, from dashboards and control charts to hypothesis testing and experiment design. Drawing on their extensive experience consulting on Six Sigma and leading major Lean and quality initiatives, Gitlow and Melnyck offer up-to-date coverage of: What Six Sigma can do, and how to manage it effectively Six Sigma roles, responsibilities, and terminology Running Six Sigma programs with Dashboards and Control Charts Mastering each DMAIC phase: Define, Measure, Analyze, Improve, Control Understanding foundational Six Sigma statistics: probability, probability distributions, sampling distributions, and interval estimation Pursuing Six Sigma Champion or Green Belt Certification, and more This guide will be an invaluable resource for everyone who is currently involved in Six Sigma implementation, or plans to be. It's ideal for students in quality programs; "Green Belts" who project manage Six Sigma implementations, "Black Belts" who lead Six Sigma teams; "Champions" who promote and coordinate Six Sigma at the executive level; and anyone seeking Six Sigma certification.

A Guide to Six Sigma and Process Improvement for Practitioners and Students

Author : Howard S. Gitlow
Publisher :
ISBN 13 : 9780133925463
Total Pages : pages
Book Rating : 4.9/5 (254 download)

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Book Synopsis A Guide to Six Sigma and Process Improvement for Practitioners and Students by : Howard S. Gitlow

Download or read book A Guide to Six Sigma and Process Improvement for Practitioners and Students written by Howard S. Gitlow and published by . This book was released on 2015 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Process Improvement Using Six Sigma

Author : Rama Shankar
Publisher : Quality Press
ISBN 13 : 0873897528
Total Pages : 129 pages
Book Rating : 4.8/5 (738 download)

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Book Synopsis Process Improvement Using Six Sigma by : Rama Shankar

Download or read book Process Improvement Using Six Sigma written by Rama Shankar and published by Quality Press. This book was released on 2009-01-01 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this book is to provide the practitioner with the necessary tools and techniques with which to implement a systematic approach to process improvement initiatives using the Six Sigma methodology.

Lean Six Sigma in Higher Education

Author : Jiju Antony
Publisher : Emerald Group Publishing
ISBN 13 : 1787699293
Total Pages : 300 pages
Book Rating : 4.7/5 (876 download)

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Book Synopsis Lean Six Sigma in Higher Education by : Jiju Antony

Download or read book Lean Six Sigma in Higher Education written by Jiju Antony and published by Emerald Group Publishing. This book was released on 2020-11-30 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book illustrates the integration of both Lean and Six Sigma as a process excellence methodology which can be utilized in Higher Education environments for achieving and sustaining world class efficiency and effectiveness. It showcases various studies carried out by leading research scholars, academics and practitioners.

Handbook on Continuous Improvement Transformation

Author : Aristide van Aartsengel
Publisher : Springer Science & Business Media
ISBN 13 : 3642359019
Total Pages : 653 pages
Book Rating : 4.6/5 (423 download)

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Book Synopsis Handbook on Continuous Improvement Transformation by : Aristide van Aartsengel

Download or read book Handbook on Continuous Improvement Transformation written by Aristide van Aartsengel and published by Springer Science & Business Media. This book was released on 2013-04-11 with total page 653 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook provides a comprehensive and detailed framework for the implementation of "Continuous Improvement" and Lean Six Sigma in a professional project management environment. For this purpose the book brings together Lean Six Sigma and the PMBOK standard for project management. It provides an integrated approach, which can be used for both transactional and manufacturing businesses to better define ways to reduce costs, enhance processes ,and achieve faster implementation and new product or service development. The reader is guided carefully and reliably through the detailed procedures introduced in this book using a comprehensive, conceptual and practical well-balanced approach.

Practitioner's Guide to Statistics and Lean Six Sigma for Process Improvements

Author : Mikel J. Harry
Publisher : John Wiley & Sons
ISBN 13 : 1118210212
Total Pages : 827 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis Practitioner's Guide to Statistics and Lean Six Sigma for Process Improvements by : Mikel J. Harry

Download or read book Practitioner's Guide to Statistics and Lean Six Sigma for Process Improvements written by Mikel J. Harry and published by John Wiley & Sons. This book was released on 2011-09-20 with total page 827 pages. Available in PDF, EPUB and Kindle. Book excerpt: This hands-on book presents a complete understanding of Six Sigma and Lean Six Sigma through data analysis and statistical concepts In today's business world, Six Sigma, or Lean Six Sigma, is a crucial tool utilized by companies to improve customer satisfaction, increase profitability, and enhance productivity. Practitioner's Guide to Statistics and Lean Six Sigma for Process Improvements provides a balanced approach to quantitative and qualitative statistics using Six Sigma and Lean Six Sigma methodologies. Emphasizing applications and the implementation of data analyses as they relate to this strategy for business management, this book introduces readers to the concepts and techniques for solving problems and improving managerial processes using Six Sigma and Lean Six Sigma. Written by knowledgeable professionals working in the field today, the book offers thorough coverage of the statistical topics related to effective Six Sigma and Lean Six Sigma practices, including: Discrete random variables and continuous random variables Sampling distributions Estimation and hypothesis tests Chi-square tests Analysis of variance Linear and multiple regression Measurement analysis Survey methods and sampling techniques The authors provide numerous opportunities for readers to test their understanding of the presented material, as the real data sets, which are incorporated into the treatment of each topic, can be easily worked with using Microsoft Office Excel, Minitab, MindPro, or Oracle's Crystal Ball software packages. Examples of successful, complete Six Sigma and Lean Six Sigma projects are supplied in many chapters along with extensive exercises that range in level of complexity. The book is accompanied by an extensive FTP site that features manuals for working with the discussed software packages along with additional exercises and data sets. In addition, numerous screenshots and figures guide readers through the functional and visual methods of learning Six Sigma and Lean Six Sigma. Practitioner's Guide to Statistics and Lean Six Sigma for Process Improvements is an excellent book for courses on Six Sigma and statistical quality control at the upper-undergraduate and graduate levels. It is also a valuable reference for professionals in the fields of engineering, business, physics, management, and finance.

Lean Six Sigma Project Execution Guide

Author : Forrest W. Breyfogle
Publisher :
ISBN 13 : 9780615349480
Total Pages : 0 pages
Book Rating : 4.3/5 (494 download)

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Book Synopsis Lean Six Sigma Project Execution Guide by : Forrest W. Breyfogle

Download or read book Lean Six Sigma Project Execution Guide written by Forrest W. Breyfogle and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

A Guide to Six Sigma and Process Improvement for Practitioners and Students

Author : Howard S. Gitlow
Publisher : Pearson Education
ISBN 13 : 0133925366
Total Pages : 515 pages
Book Rating : 4.1/5 (339 download)

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Book Synopsis A Guide to Six Sigma and Process Improvement for Practitioners and Students by : Howard S. Gitlow

Download or read book A Guide to Six Sigma and Process Improvement for Practitioners and Students written by Howard S. Gitlow and published by Pearson Education. This book was released on 2015 with total page 515 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thousands of companies have discovered the value of Six Sigma in streamlining operations, cutting costs, improving quality, and increasing profitability. A Guide to Lean Six Sigma and Process Improvement for Practitioners and Students, Second Edition gives green belts, black belts, champions, and students a complete executive framework for understanding quality and implementing Lean Six Sigma. Building on the widely praised first edition, top Six Sigma experts Howard Gitlow and Richard Melnyck add today's most recent and important lean and process control system applications. Step by step, they systematically walk you through the five-step DMAIC implementation process, with detailed examples and many real-world case studies. You'll find practical coverage of Six Sigma statistics and management techniques, and realistic solutions for many common implementation obstacles. Coverage includes: A realistic overview of Six Sigma Management Six Sigma roles, responsibilities, and terminology Managing Six Sigma with Dashboards and Control Charts Mastering each DMAIC phase: Define, Measure, Analyze, Improve, Control Understanding foundational Six Sigma statistics: probability, probability distributions, sampling distributions, and interval estimation Testing hypotheses and designing experiments Pursuing Six Sigma Champion or Green Belt Certification, and more

Managing Six Sigma

Author : Forrest W. Breyfogle, III
Publisher : John Wiley & Sons
ISBN 13 : 9780471396734
Total Pages : 296 pages
Book Rating : 4.3/5 (967 download)

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Book Synopsis Managing Six Sigma by : Forrest W. Breyfogle, III

Download or read book Managing Six Sigma written by Forrest W. Breyfogle, III and published by John Wiley & Sons. This book was released on 2000-10-11 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advance Praise for Managing Six Sigma "This book is a unique blend of practical knowledge and cultural change, revolution and evolution strategies. I recommend that serious managers buy the book, spend some serious time reading, and then go out and use its lessons to make a name for themselves."-William Baker, Benchmarking/Knowledge Transfer Office, Raytheon Corporation "I believe Managing Six Sigma will be the new reference standard for the quality movement in coming years."-Robert T. Hunter, Executive Vice President, Rehnborg Center for Nutrition and Wellness "[The authors'] step-by-step process for integrating the tools of Six Sigma takes the mystery out of this methodology and, by itself, makes this book worth having."-Dennis Adsit, PhD, Vice President, Quality, Intuit "Breyfogle's Six Sigma deployment methodology is explained in detail for four different business processes: manufacturing, service, transactional, and development. . . . His 21-step plan for each business process is explained in a way that allows any type of company to perform a successful implementation."-Mark Feller, Director of Quality, Baker Electronics "Breyfogle teaches not only the wider application but also the deeper implications and in-depth implementation of Six Sigma deployment in organizations large and small."-Ram Josyula, President, gelrad.com Managing Six Sigma is the only book that provides both detailed coverage of Six Sigma techniques and effective methods for managing those who implement Six Sigma. With real-world case studies recounting the triumphs and pitfalls encountered during successful implementations at Motorola and General Electric-plus plans, checklists, and metrics to speed up the implementation process-this rich resource helps managers solve problems effectively and ensure a fast, smooth, and successful Six Sigma implementation.

Business Process Change

Author : Paul Harmon
Publisher : Morgan Kaufmann
ISBN 13 : 012800522X
Total Pages : 520 pages
Book Rating : 4.1/5 (28 download)

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Book Synopsis Business Process Change by : Paul Harmon

Download or read book Business Process Change written by Paul Harmon and published by Morgan Kaufmann. This book was released on 2014-04-26 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach. New to this edition: How to develop business models and business process architecture How to integrate decision management models and business rules New material on service processes and on dynamic case management Learn to integrate various approaches in a broad business process management approach Extensive revision and update addresses Business Process Management Systems, and the integration of process redesign and Six Sigma Learn how all the different process elements fit together in this best first book on business process, now completely updated Tailor the presented methodology, which is based on best practices, to your organization’s specific needs Understand the human aspects of process redesign Benefit from all new detailed case studies showing how these methods are implemented

Process Improvement Using Six Sigma

Author : Rama Shankar
Publisher :
ISBN 13 : 9786000048839
Total Pages : 128 pages
Book Rating : 4.0/5 (488 download)

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Book Synopsis Process Improvement Using Six Sigma by : Rama Shankar

Download or read book Process Improvement Using Six Sigma written by Rama Shankar and published by . This book was released on 2009 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Lean Sigma

Author : Ian Wedgwood
Publisher : Pearson
ISBN 13 : 9780133991031
Total Pages : 0 pages
Book Rating : 4.9/5 (91 download)

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Book Synopsis Lean Sigma by : Ian Wedgwood

Download or read book Lean Sigma written by Ian Wedgwood and published by Pearson. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Practical Guide to Lean Sigma Problem-Solving-- Expanded & Updated! Lean Sigma delivers results--if you use the right tools and techniques. In this thoroughly updated edition, Ian Wedgwood details his proven best-practices from more than sixty successful Six Sigma and Lean deployments in multiple industries, helping you identify and apply the solutions that will work best in your projects. This expanded edition of Lean Sigma: A Practitioner''s Guide offers detailed guidance on process improvement, standardization, accelerated improvement, and more. Wedgwood helps you identify potential Lean Sigma projects, even in processes without obvious targets. He illuminates fast, effective routes to solving specific business problems, and explains why these solutions work. Next, he presents detailed "tools roadmaps": step-by-step instructions showing exactly how and when to use each of these tools: * 5 Whys * 5S * Affinity * ANOVA * Box plot * Capability * C&E matrix * Chi-Square * Concept ideation, design, selection * Control charts * Control plan summary * Core process map * Critical path analysis * Customer interviewing * Customer requirements tree * Customer surveys * D-Study * Demand profiling * Demand segmentation * DOE * Fishbone diagram * Handoff map * KPOVs & data * Load chart * MSAs * Multi-Cycle analysis * Multi-Vari studies * Murphy''s analysis * Normality test * OEE * Pareto chart * Process performance mgmt. * Poka Yoke * Process board * Process FMEA * Process scorecard /dashboard * Process variables (I/O) map * Project charter * Pull systems & Kanban * Rapid changeover (SMED) * Regression * SIPOC * Spaghetti map * Standard work instructions * SPC * Swimlane map * Test of equal variance * Time * Total productive maintenance * T-tests * Value stream map With this guide, all Green, Black, or Master Black Belts will benefit from decades of Six Sigma and Lean consulting experience. Register your product at informit.com/register for convenient access to downloads, updates, and corrections as they become available

Six Sigma

Author : William Truscott
Publisher : Routledge
ISBN 13 : 1136366431
Total Pages : 263 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Six Sigma by : William Truscott

Download or read book Six Sigma written by William Truscott and published by Routledge. This book was released on 2012-05-04 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are a number of distinctive features of this book that makes it different from other on Six Sigma. It recognizes that there are two diametrically opposing views expressed on Six Sigma, those that are strongly in favour, and those that are not, for various reasons. The book deals, head on, with the principle reasons for such hostility. It cuts through the hype associated with the brand name. It proposes simple remedies for certain defined frailties in the standard approach, particularly those related to the Sigma Measure that provides the brand name for the Six Sigma breakthrough strategy. The book is highly supportive of the Six Sigma continuous improvement process, provided it is tailored to the needs and expectations of a particular organization. The commitment and active participation of top management is emphasized, to ensure the necessary change in culture and priorities demanded, in most organizations. Practical guidance is given in the setting up, operating and developing the project by project approach across an organisation. The book also covers how to equip a critical mass of members in an organization with the core workforce competencies required to get the desired results. The book covers the realities of applying Six Sigma in a range of functions within an organization and also to various types of organizations from the manufacturing sector to commerce and public service. It demonstrates how statistical thinking, coupled with the application of technical and operational knowledge of processes and focus provided by Six Sigma, can considerably enhance quality, competitiveness, effectiveness and efficiency. Statistical process control is a tool, which enables both manufacturers and suppliers to achieve control of product quality by means of the application of statistical methods in the controlling process. This book gives the foundations of good quality management and process control, including an explanation of what quality is, and control of conformance and consistency during production. The text offers clear guidance and help to those unfamiliar with either quality control or statistical applications and coves all the necessary theory and techniques in a practical and non-mathematical manner. This book will be essential reading for anyone wishing to understand or implement modern statistical process control techniques.

Six Sigma Best Practices

Author : Dhirendra Kumar
Publisher : J. Ross Publishing
ISBN 13 : 9781932159585
Total Pages : 496 pages
Book Rating : 4.1/5 (595 download)

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Book Synopsis Six Sigma Best Practices by : Dhirendra Kumar

Download or read book Six Sigma Best Practices written by Dhirendra Kumar and published by J. Ross Publishing. This book was released on 2006-07-15 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: Continuous improvement has become synonymous with the Six Sigma process, where cost reduction and quality improvement have led to greater market share and profits. Leading organizations in diverse industries have begun to further deploy Six Sigma outside of manufacturing to maximize its benefits. This comprehensive training tool and implementation guide delineates how Six Sigma methods can be applied to processes within numerous functional areas of the organization and in diverse industries to achieve strategic and operational business excellence. It presents step-by-step techniques and flow diagrams for integrating Six Sigma as best practices into business development and management. It provides a seamless integration of Six Sigma statistical methodologies that help businesses execute their strategic plans and track both their short- and long-term strategic progress within various areas of their business. Statistical methods employed in Six Sigma are thoroughly explained and their implementation, supported by examples and exercises, is demonstrated via Minitab 14, a popular statistical software package. Six Sigma Best Practices is an ideal text for executive training in planning and leading Six Sigma programs, for Yellow, Green and Black Belt certification programs, for college courses and as a desk reference for practitioners and consultants.

Innovating Lean Six Sigma: A Strategic Guide to Deploying the World's Most Effective Business Improvement Process

Author : Kimberly Watson-Hemphill
Publisher : McGraw Hill Professional
ISBN 13 : 1259584410
Total Pages : 286 pages
Book Rating : 4.2/5 (595 download)

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Book Synopsis Innovating Lean Six Sigma: A Strategic Guide to Deploying the World's Most Effective Business Improvement Process by : Kimberly Watson-Hemphill

Download or read book Innovating Lean Six Sigma: A Strategic Guide to Deploying the World's Most Effective Business Improvement Process written by Kimberly Watson-Hemphill and published by McGraw Hill Professional. This book was released on 2016-02-26 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New and Definitive User’s Guide to Lean Six Sigma If you’re a business manager, you already know that Lean Six Sigma is one of the most popular and powerful business tools in the world today. You also probably know that implementing the process can be more than a little challenging. This step-by-step guide shows you how to customize and apply the principles of Lean Six Sigma to your own organizational needs, giving you more options, strategies, and solutions than you’ll find in any other book on the subject. With these simple, proven techniques, you can: * Assess your current business model and shape your future goals * Plan and prepare a Lean Six Sigma program that’s right for your company * Engage your leadership and your team throughout the entire process * Align your LSS efforts with the culture and values of your business * Develop deeper insights into your customer experience * Master the art of project selection and pipeline management * Tackle bigger problems and find better solutions * Become more efficient, more productive, and more profitable This innovative approach to the Lean Six Sigma process allows you to mold and shape your strategy as you go, making small adjustments along the way that can have a big impact. In this book, you’ll discover the most effective methods for deploying LSS at every level, from the leaders at the top to the managers in the middle to the very foundation of your company culture. You’ll hear from leading business experts who have guided companies through the LSS process—and get the inside story on how they turned those companies around. You’ll also learn how to use the latest, greatest management tools like Enterprise Kaizen, Customer Journey Maps, and Hoshin Planning. Everything you need to implement Lean Six Sigma—smoothly and successfully—is right here at your fingertips. When it comes to running a business, there is no better way to improve efficiency, increase productivity, and escalate profits than Lean Six Sigma. And there is no better book on how to make it work than Innovating Lean Six Sigma.

The Ten Commandments of Lean Six Sigma

Author : Jiju Antony
Publisher : Emerald Group Publishing
ISBN 13 : 1789736870
Total Pages : 160 pages
Book Rating : 4.7/5 (897 download)

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Book Synopsis The Ten Commandments of Lean Six Sigma by : Jiju Antony

Download or read book The Ten Commandments of Lean Six Sigma written by Jiju Antony and published by Emerald Group Publishing. This book was released on 2019-11-29 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presented from the perspective of practitioners, researchers and academics, The Ten Commandments of Lean Six Sigma serves as a practical guide for senior managers and executives who want to achieve operational and service excellence in various manufacturing, service and public sector organizations.

Six Sigma for Green Belts and Champions

Author : Howard S. Gitlow
Publisher : Financial Times/Prentice Hall
ISBN 13 : 9780131172623
Total Pages : 705 pages
Book Rating : 4.1/5 (726 download)

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Book Synopsis Six Sigma for Green Belts and Champions by : Howard S. Gitlow

Download or read book Six Sigma for Green Belts and Champions written by Howard S. Gitlow and published by Financial Times/Prentice Hall. This book was released on 2005 with total page 705 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Much has been said or written in recent times about the value of Six Sigma methodologies in driving organizational improvement. Yet, so many still seem to be intimidated by or skeptical about these principles and tools. In this text, Drs. Gitlow and Levine have provided a pragmatic, user-friendly treatment of underlying principles and methods, management obligations, and helpful case study examples to assist all of us in value-added enterprise-wide improvement." -Gary Floss, Managing Director, Bluefire Partners, and Board of Directors, the American Society for Quality (ASQ) "The authors provide the perfect blend of managerial insight and a straightforward "how to" approach to statistics. Anyone interested in learning about Six Sigma for the first time, or practitioners wanting to learn more, will find this book to-the-point, exciting, and easy to read. And also hard to put down!" -Timothy C. Krehbiel, Professor of Decision Sciences and MIS, Miami University (Ohio) "This book provides an excellent understanding of the foundations of quality management that provide a basis for the evolution of Six Sigma. For executives who wish to be "Champions" of Six Sigma, this book provides an understanding of what to expect of Green Belts as they work through a DMAIC project and what they should expect of themselves. Green Belt candidates will find the case studies extremely useful and informative. Both Champions and Green Belts will benefit from the comprehensive coverage of certification." -Edward A. Popovich, Ph. D., Vice President, Enterprise Excellence, Boca Raton Community Hospital and President, Sterling Enterprises International, Inc. The first complete Six Sigma implementation guide for Green Belts and Champions! Understand the rationale for Six Sigma Implement a proven executive framework for a successful quality initiative Use the DMAIC method for improvement from start to finish: Define, Measure, Analyze, Improve, and Control Manage Six Sigma statistics-without becoming a statistician Learn through complete detailed manufacturing and service case studies Learn how to understand and manage Six Sigma statistics, through practical, Minitab-based application examples. Includes instructions for using Minitab software Learn how to pass Six Sigma certification examinations with sample questions and answers If you're "project managing" Six Sigma (potential Green Belt)-or promoting it at the executive level (potential Champion)-this is your book. It's the first Six Sigma book written specifically for Green Belts, Champions...and anyone who plans to become one. Two experts help you master the entire DMAIC model: Define, Measure, Analyze, Improve, and Control. You'll discover realistic solutions for Six Sigma's profound human and technical challenges. You can even prepare for one of the world's leading Six Sigma certification programs. Clear, detailed, and proven...this is the one indispensable book for anyone who must manage Six Sigma to success. © Copyright Pearson Education. All rights reserved.