101 Tough Conversations to Have with Employees

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Author :
Publisher : AMACOM
ISBN 13 : 0814413498
Total Pages : 322 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis 101 Tough Conversations to Have with Employees by : Paul Falcone

Download or read book 101 Tough Conversations to Have with Employees written by Paul Falcone and published by AMACOM. This book was released on 2009-04-30 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues--these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. With years of experience as the VP of employee relations at major entertainment companies, author Paul Falcone offers unique insight into the tools and skills required for managers to address some of the most common--as well as the most serious--employee problems they are likely to encounter. Falcone’s book 101 Tough Conversations to Have with Employees equips managers to facilitate clear, direct interactions with their employees by offering realistic sample dialogues managers can use to sidestep potential awkwardness. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps managers treat their people with dignity, focusing not just on what to say but also on how to say it. With a plethora of proven, realistic techniques, managers will learn how to protect themselves and their organizations--and get the very best from their people.

101 Tough Conversations to Have with Employees

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Author :
Publisher :
ISBN 13 :
Total Pages : 8 pages
Book Rating : 4.:/5 (17 download)

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Book Synopsis 101 Tough Conversations to Have with Employees by :

Download or read book 101 Tough Conversations to Have with Employees written by and published by . This book was released on 2017 with total page 8 pages. Available in PDF, EPUB and Kindle. Book excerpt:

101 Sample Write-Ups for Documenting Employee Performance Problems

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Author :
Publisher : AMACOM
ISBN 13 : 0814415474
Total Pages : 401 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis 101 Sample Write-Ups for Documenting Employee Performance Problems by : Paul Falcone

Download or read book 101 Sample Write-Ups for Documenting Employee Performance Problems written by Paul Falcone and published by AMACOM. This book was released on 2010-03-24 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you’re addressing an initial infraction or handling termination-worthy transgressions, you need to be 100 percent confident that every employee encounter is clear, fair, and most importantly, legal. Thankfully, HR expert Paul Falcone has provided this wide-ranging resource that explains in detail the disciplinary process and provides ready-to-use documents that eliminate stress and second-guessing about what to do and say.Revised to reflect the latest developments in employment law, the third edition of 101 Sample Write-Ups for Documenting Employee Performance Problems includes expertly crafted, easily customizable write-ups that address: sexual harassment, absenteeism, insubordination, drug or alcohol abuse, substandard work, email and phone misuse, teamwork issues, managerial misconduct, confidentiality breaches, social media abuse, and more!With each sample document also including a performance improvement plan, outcomes and consequences, and a section of employee rebuttal, it’s easy to see why over 100,000 copies have already been sold, making life for managers and HR personnel significantly easier when it comes to addressing employee performance issues.

The Complete Idiot's Guide to Dealing with Difficult Employees

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Author :
Publisher : Penguin
ISBN 13 : 9780028633701
Total Pages : 374 pages
Book Rating : 4.6/5 (337 download)

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Book Synopsis The Complete Idiot's Guide to Dealing with Difficult Employees by : Robert Bacal

Download or read book The Complete Idiot's Guide to Dealing with Difficult Employees written by Robert Bacal and published by Penguin. This book was released on 2000 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.

75 Ways for Managers to Hire, Develop, and Keep Great Employees

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Author :
Publisher : AMACOM
ISBN 13 : 0814436706
Total Pages : 336 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis 75 Ways for Managers to Hire, Develop, and Keep Great Employees by : Paul Falcone

Download or read book 75 Ways for Managers to Hire, Develop, and Keep Great Employees written by Paul Falcone and published by AMACOM. This book was released on 2016-06-14 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Products and services will change with demand, but one thing that will always be required for a company’s success is having the right people working hard for you. As a manager, are you cultivating this vital resource? Is there more you could be doing? In this accessible and practical playbook, HR expert and author Paul Falcone helps take the guesswork out of this crucial element for success. In 75 Ways for Managers to Hire, Develop, and Keep Great Employees, Falcone shows managers how to: Identify the best and brightest talent Hire for organizational compatibility Address uncomfortable workplace situations Create an environment that motivates Retain restless top performers Delegate in a way that develops your staff Every HR executive has a laundry list of things they wish managers knew--best practices that would enable the entire organization to operate more effectively. Falcone’s book 75 Ways for Managers to Hire, Develop, and Keep Great Employees has encapsulated all of this for you in a single indispensable resource!

Peer Today, Boss Tomorrow

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Author :
Publisher : The Walk The Talk Company
ISBN 13 : 9781885228697
Total Pages : 52 pages
Book Rating : 4.2/5 (286 download)

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Book Synopsis Peer Today, Boss Tomorrow by : Laura Elise Bernstein

Download or read book Peer Today, Boss Tomorrow written by Laura Elise Bernstein and published by The Walk The Talk Company. This book was released on 2005 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Whether you're a seasoned supervisor, you're newly promoted (and wondering 'What do I do now?'), or you're preparing yourself for a future leadership position, this book is for you. By applying the information found inside, you'll reduce any fears or frustration you may be feeling, increase your personal effectiveness, gain greater respect from the people reporting to you, and enhance your overall career. Most importantly, you'll prove to everyone (including yourself) that you ARE the kind of leader that others will want to follow."--Book cover.

The Making of a Manager

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Author :
Publisher : Penguin
ISBN 13 : 0735219567
Total Pages : 290 pages
Book Rating : 4.7/5 (352 download)

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Book Synopsis The Making of a Manager by : Julie Zhuo

Download or read book The Making of a Manager written by Julie Zhuo and published by Penguin. This book was released on 2019-03-19 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Instant Wall Street Journal Bestseller! Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing. That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations? Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager. The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including: * How to tell a great manager from an average manager (illustrations included) * When you should look past an awkward interview and hire someone anyway * How to build trust with your reports through not being a boss * Where to look when you lose faith and lack the answers Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.

Performance Conversations

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Publisher :
ISBN 13 : 9781586446710
Total Pages : 0 pages
Book Rating : 4.4/5 (467 download)

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Book Synopsis Performance Conversations by : Christopher D. Lee

Download or read book Performance Conversations written by Christopher D. Lee and published by . This book was released on 2020 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are three universal truths about traditional performance management. They are widely used, universally despised, and are known to be ineffective. These reasons are cited in the recent spate of announcements from dozens of major corporations who have abandoned their appraisal systems. As a result, many organizations are grappling with what to do instead. They have adopted many interesting and innovative practices, but most are a random collection of activities that are not bound together by a sound theoretical framework. This new approach is built upon a sound theoretical foundation, uses proven management techniques, and offers a novel framework and tool for managers for regulating and enhancing the performance of their staff. Dozens of ready-to-use templates and accompanying tools help make good management practice more accessible, practical, and effective. Just as important, the new approach is both millennial- and remote worker-friendly as it incorporates features that speak to how they work.

Tough Conversations at Work

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Author :
Publisher : Independently Published
ISBN 13 : 9781791797744
Total Pages : 44 pages
Book Rating : 4.7/5 (977 download)

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Book Synopsis Tough Conversations at Work by : Sherry R Smith

Download or read book Tough Conversations at Work written by Sherry R Smith and published by Independently Published. This book was released on 2018-12-16 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tough workplace conversations are difficult to handle, and this is why most of us try to avoid it. When you avoid tough conversation, you lean into vulnerability instead of doing good office work. If you have to deal with tough conversation regularly, then this book is for you. If you are looking for a complete tough conversation handbook, then this book offers a step-by-step approach to having those conversations with less stress and more success. This book offers a respectful and realistic approach on how to anticipate and engage in these encounters in a way that will achieve the best results for everyone involved.Whether you are an employee, coworker or the boss, you need to have tough conversations from time to time. This tough conversation guide can help you bite the bullet and say what needs saying. Unlike most books on the subject, this tough conversation guide is brief, to the point and easy to understand. This tough conversation book offers realistic and simple dialogues that employees and managers can use to facilitate direct, clear interactions with each other. One of the biggest obstacles of tough conversation is fear. Eliminating fear can make you better at tough conversation and this book shows you how to replace fear with courage and confidence.This book makes you confident and provides tools and tactics to navigate the tough conversation confidently and effectively. This solution-oriented, practical book describes some of the most common work-related communication problems most employees are likely to encounter. This tough conversation book is for both employees and managers who can use the guidance provided in the book to protect themselves and their organizations. Once you master the skills mentioned in this book, you will find all your conversations becoming easier, less stressful and more fruitful and productive.

The Drama-Free Workplace

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119546443
Total Pages : 232 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis The Drama-Free Workplace by : Patti Perez

Download or read book The Drama-Free Workplace written by Patti Perez and published by John Wiley & Sons. This book was released on 2019-03-26 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares! Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don’t always get the results they want. Most organizations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn’t enough, but are at a loss on how to implement solutions, especially in today’s post-#MeToo world. Patti Perez is an attorney, HR expert, trainer, and former state regulator, who has conducted over 1,200 workplace investigations. In this unique book, she explains the secret to avoiding all forms of drama, legal exposure, and low morale: A healthy workplace culture. Patti combines the lessons learned from 25 years of professional experience with robust data from behavioral science research to debunk common myths, including the belief that a focus on legal compliance leads to a healthy workplace culture. (In fact, it increases the likelihood of getting sued). The Drama-Free Workplace includes a section with easy-to-understand causes, effects and solutions to problems related to: Sexual harassment Bias and diversity Ethics lapses The book also includes helpful information on: Becoming an organization that values and practices fearlessness, fairness and freedom Anticipating situations that give rise to drama, with detailed advice on how to prevent it from happening Using emotional intelligence to communicate more precisely and persuasively about sensitive, controversial topics in the workplace Finally, the book’s DIY section guides companies on how to: draft and enforce helpful policies (that employees will actually read and *want* to follow) design and deliver powerful and effective training programs investigate and resolve claims of sexual harassment and other types of misconduct. Together, these practical tools will help all your employees feel valued and motivated, and keep drama, disengagement, and lawsuits, away.

301 Smart Answers to Tough Business Etiquette Questions

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Author :
Publisher : Skyhorse Publishing Inc.
ISBN 13 : 1616081414
Total Pages : 385 pages
Book Rating : 4.6/5 (16 download)

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Book Synopsis 301 Smart Answers to Tough Business Etiquette Questions by : Vicky Oliver

Download or read book 301 Smart Answers to Tough Business Etiquette Questions written by Vicky Oliver and published by Skyhorse Publishing Inc.. This book was released on 2010-10-06 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowing workplace etiquette can get a person a raise or promotion--and can keep him or her from getting fired. Oliver tackles the topic in this savvy resource.

How to Make Partner and Still Have a Life

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Publisher : Kogan Page Publishers
ISBN 13 : 0749498382
Total Pages : 364 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis How to Make Partner and Still Have a Life by : Heather Townsend

Download or read book How to Make Partner and Still Have a Life written by Heather Townsend and published by Kogan Page Publishers. This book was released on 2019-12-03 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: Becoming a partner in a professional services firm is for many ambitious fee-earners the ultimate goal. But in this challenging industry, with long hours, high pressure and even higher expectations, how do you stand out from the crowd? How do you build the most effective relationships? And how do you find the time to do all of this and still have a fulfilling personal life? Now in its third edition, How to Make Partner and Still Have a Life equips individuals at the start of their career through to partner with the skills needed to reach and succeed at the leadership level. How to Make Partner and Still Have a Life details the expectations and realities of being a partner and outlines how you can continue to achieve once you have obtained the much-coveted role. This edition is updated with guidance on developing the right mindset for success and the importance of mentoring and sponsorship. There is a specific focus on women and BAME professionals and the challenges faced by individuals coming from non-traditional or under-represented backgrounds. Heather Townsend and Jo Larbie provide a guide to help you tackle common obstacles and work smarter - not harder - to reach the top. Start your journey to partnership and still have the time for a life outside of work.

Engaged!

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Author :
Publisher : Evolve Publishing
ISBN 13 : 9780989322218
Total Pages : 0 pages
Book Rating : 4.3/5 (222 download)

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Book Synopsis Engaged! by : Gregg Lederman

Download or read book Engaged! written by Gregg Lederman and published by Evolve Publishing. This book was released on 2013-08-27 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Argues that a corporate culture that breeds a more engaged, positive, and productive workforce leads to better customer loyalty and satisfaction.

Painless Performance Conversations

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118631706
Total Pages : 230 pages
Book Rating : 4.1/5 (186 download)

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Book Synopsis Painless Performance Conversations by : Marnie E. Green

Download or read book Painless Performance Conversations written by Marnie E. Green and published by John Wiley & Sons. This book was released on 2013-03-25 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Actionable communication and management strategies for tackling difficult workplace discussions Delivering the uncomfortable news that an employee is not stacking up can be stressful, and managers often have difficulties finding the right words to get their message across. Painless Performance Conversations presents actionable and practical communication and management strategies for any manager looking to effectively influence employee performance. Learn how to focus these conversations for maximum impact on performance, crystallize expectations for what success looks like, and engage employees in solution-finding. Presenting four key mindsets and an easy to use conversation model, this book offers the tangible solutions managers need to tackle critical workplace discussions with poise and professionalism, as well as the tools needed to stay focused in otherwise difficult conversations. Eliminates the pain and fear that leads to procrastination of tough workplace conversations. Reduces the harmful impacts of judgment in performance conversation Helps managers create a culture of ownership and accountability Author Marnie E. Green is a featured blogger for Jobing.com and shares her popular and practical management perspectives in keynotes, webinars, and workshops with thousands of leaders in organizations worldwide Painless Performance Conversations will help you to lead performance-related conversations with confidence and create a culture of workplace accountability.

120 Difficult Conversations to Have With Employees

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Author :
Publisher : Gtm Press LLC
ISBN 13 : 9781955423021
Total Pages : 152 pages
Book Rating : 4.4/5 (23 download)

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Book Synopsis 120 Difficult Conversations to Have With Employees by : Dave Young

Download or read book 120 Difficult Conversations to Have With Employees written by Dave Young and published by Gtm Press LLC. This book was released on 2021-04 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Not Sure How to Talk to Your Employee or Boss About a Sensitive Issue? Not for Long! Learn Tactful, Considerate Ways to Respond to 120 Difficult Situations - Keep Reading! No matter what your situation is, dealing with some type of conflict always gives way to anxiety and fear - prompting us to ask questions like "What if I offend them?", "What if they take it the wrong way?", or "What if they get mad at me?" All these WHAT Ifs are very valid questions to ask. Difficult conversations have always been a challenge, no matter how confident, tactful, or courageous a person may be. However, addressing difficult issues properly is always the key that opens the door to a resolution - especially in the workplace! It's a necessity that goes with the territory of being a person who interacts with others daily. And if you want to be an effective leader or a great employee, the willingness to have difficult conversations is always the first piece of the puzzle. So, how do you properly address tricky issues without stepping on other people's toes? You can start by poring over the information-rich pages of Dave Young's bestselling book "120 Difficult Conversations to Have With Employees". In this helpful resource, managers will learn how to discuss performance, inappropriate conduct, and other common work situations. Employees will able be able to learn from the insights on how to approach difficult situations with their colleagues or their bosses. With 120 situations covered using a concise, well-defined question-and-answer format, you can easily find and follow what is relevant to you!

96 Great Interview Questions to Ask Before You Hire

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Author :
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814413528
Total Pages : 274 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis 96 Great Interview Questions to Ask Before You Hire by : Paul FALCONE

Download or read book 96 Great Interview Questions to Ask Before You Hire written by Paul FALCONE and published by AMACOM Div American Mgmt Assn. This book was released on 2008-11-12 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: More than 100,000 copies sold! Every harried interviewer knows the result of throwing out vague questions to potential employees: vague answers and potentially disastrous hiring decisions. Presented in a handy question-and-answer format, 96 Great Interview Questions to Ask Before You Hire provides readers with the tools they need to elicit honest and complete information from job candidates, plus helpful hints on interpreting the responses. The book gives interviewers everything they need to: identify high-performance job candidates • probe beyond superficial answers • spot “red flags” indicating evasions or untruths • get references to provide real information • negotiate job offers to attract winners. Included in this revised and updated edition are new material on background checks, specific challenges posed by the up-and-coming millennial generation, and ideas for reinventing the employment application to gather more in-depth information than ever before. Packed with insightful questions, this book serves as a ready reference for both managers and human resources professionals alike.

Ask a Manager

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Author :
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together