10 Steps To Successful Business Alignment

Download 10 Steps To Successful Business Alignment full books in PDF, epub, and Kindle. Read online 10 Steps To Successful Business Alignment ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!

10 Steps to Successful Business Alignment

Author : Jack J. Phillips
Publisher : Association for Talent Development
ISBN 13 : 1607287625
Total Pages : 159 pages
Book Rating : 4.6/5 (72 download)

DOWNLOAD NOW!

Book Synopsis 10 Steps to Successful Business Alignment by : Jack J. Phillips

Download or read book 10 Steps to Successful Business Alignment written by Jack J. Phillips and published by Association for Talent Development. This book was released on 2012-03-21 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: Defining business alignment as the process of “ensuring that a new project, program, or process is connected directly to business impact measures, usually expressed in terms such as output, quality, cost, or time,” 10 Steps to Successful Business Alignment offers concrete input, detailed suggestions, and pragmatic know-how on how to plan for, implement, and maintain effective alignment for projects of nearly every size and scope. Written by a pair of renowned experts in the field of business measurement and evaluation, 10 Steps to Successful Business Alignment shows how to connect projects to business measures, and how to maintain alignment with those measures throughout a project’s entire life cycle. This book covers the full spectrum of issues related to alignment, including planning the alignment with clients; determining payoff, business, performance, and preference needs; addressing high-level objectives; measuring impact; reporting the results of the alignment; and more. In providing both a conceptual framework as well as nuts-and-bolts information on how to achieve meaningful, effective alignment, some of the topics on which this volume drills down into useful specifics include: how and when to discuss alignment with clients which projects are (and which projects aren’t) appropriate for applying alignment the proper ways to clarify and manage expectations of the alignment process best practices for addressing the needs of a project and the related alignment program a discussion of the factors that contribute to the success of alignment how to achieve buy-in on alignment from stakeholders in a project a detailed, highly objective review of how to measure the impact of alignment why isolating the impact of alignment process is crucial the most effective ways to report and communicate your results. Truly a comprehensive resource on alignment, 10 Steps to Successful Business Alignment delivers practical insight on every step of the alignment process, and is essential reading for every professional involved in creating, maintaining, and verifying alignment.

10 Steps to Successful Strategic Planning

Author : Susan Barksdale
Publisher : Association for Talent Development
ISBN 13 : 1607284529
Total Pages : 256 pages
Book Rating : 4.6/5 (72 download)

DOWNLOAD NOW!

Book Synopsis 10 Steps to Successful Strategic Planning by : Susan Barksdale

Download or read book 10 Steps to Successful Strategic Planning written by Susan Barksdale and published by Association for Talent Development. This book was released on 2023-05-26 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create a dynamic strategic plan, central to your organizations ability to make critical business decisions, with this step-by-step walk through the strategic planning process. 10 Steps to Successful Strategic Planning offers a simple 10 step process to assessing your priorities, organizing your goals, and getting your organization on the path to planned success. Loaded with worksheets, exercises, tips, tools, checklists, and other easy-to-use and interactive learning aids, this title guides you through the entire strategic planning process.

Align

Author : Chris Meroff
Publisher : Morgan James Publishing
ISBN 13 : 1642799955
Total Pages : 113 pages
Book Rating : 4.6/5 (427 download)

DOWNLOAD NOW!

Book Synopsis Align by : Chris Meroff

Download or read book Align written by Chris Meroff and published by Morgan James Publishing. This book was released on 2020-08-04 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: USA Today and Wall Street Journal BestSellerAlign, part 1 of a 3-part series, shares four simple steps that transforms the way leaders lead and renew their self-confidence. Through the process Align offers, leaders develop the courage to connect with their team in a meaningful way and start winning together. Through Align, leaders will learn to create alignment within their organization and develop a culture built on employee fulfillment. It shows leaders exactly how to get there. Within Align, leaders learn how to: Foster a leadership style built on loving people Leverage their own natural gifts to become an effective leader Develop a culture built on employee fulfillment Create a company where everyone feels like their winning

10 Steps to Successful Training

Author : Elaine Biech
Publisher : Association for Talent Development
ISBN 13 : 1607282704
Total Pages : 160 pages
Book Rating : 4.6/5 (72 download)

DOWNLOAD NOW!

Book Synopsis 10 Steps to Successful Training by : Elaine Biech

Download or read book 10 Steps to Successful Training written by Elaine Biech and published by Association for Talent Development. This book was released on 2009-03-01 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is not your typical training book. You won't find a traditional training-cycle outline or a classic training table of contents. Instead, this book pinpoints the key actions necessary to successful training and focuses on the elements with the most influence on bottom-line results. Throughout the book you'll discover helpful, ready-to-use tools: worksheets, evaluation forms, tables, checklists, case studies, and reminders and suggestions. Whether you're a middle- or upper-level manager, or a workplace learning or human-resource professional, 10 Steps to Successful Training can provide you with options for enhancing the learning environment in your organization. Boost your success as a trainer and help others learn more effectively by investing in this essential guidebook today.

ECMLG 2018 14th European Conference on Management, Leadership and Governance

Author : Dr. Ing. Benny M.E. de Waal
Publisher : Academic Conferences and publishing limited
ISBN 13 : 1912764024
Total Pages : pages
Book Rating : 4.9/5 (127 download)

DOWNLOAD NOW!

Book Synopsis ECMLG 2018 14th European Conference on Management, Leadership and Governance by : Dr. Ing. Benny M.E. de Waal

Download or read book ECMLG 2018 14th European Conference on Management, Leadership and Governance written by Dr. Ing. Benny M.E. de Waal and published by Academic Conferences and publishing limited. This book was released on 2018-10-18 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Measuring the Success of Employee Engagement

Author : Patricia Pulliam Phillips
Publisher : Association for Talent Development
ISBN 13 : 1607280094
Total Pages : 258 pages
Book Rating : 4.6/5 (72 download)

DOWNLOAD NOW!

Book Synopsis Measuring the Success of Employee Engagement by : Patricia Pulliam Phillips

Download or read book Measuring the Success of Employee Engagement written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2016-04-11 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employee engagement, impact, ROI—if you can’t connect the three, your program’s in trouble. The number of employees who sleepwalk through the day or undermine the work of their engaged counterparts is on the rise. More and more companies are turning to engagement programs to recoup lost revenue and productivity. But these pricey endeavors can lose critical funding when they are designed without business impact in mind. In Measuring the Success of Employee Engagement, renowned experts Jack Phillips and Patti Phillips and knowledge organization expert Rebecca Ray help you make the business case for an employee engagement initiative. More important, you’ll discover what it takes to build a program with the end in mind. By following real case studies that show the Phillips’s ROI Methodology in action, you’ll learn how to avoid narrowly focusing your efforts on behavioral outcomes alone. Measuring the Success of Employee Engagement is an essential resource for all who support employee engagement efforts, from the chief learning officer to individual members of employee engagement teams. Ensure that your employees drive innovation and increase sales with an engagement program that earns its keep.

Measuring the Success of Learning Through Technology

Author : Tamar Elkeles
Publisher : Association for Talent Development
ISBN 13 : 1607284251
Total Pages : 226 pages
Book Rating : 4.6/5 (72 download)

DOWNLOAD NOW!

Book Synopsis Measuring the Success of Learning Through Technology by : Tamar Elkeles

Download or read book Measuring the Success of Learning Through Technology written by Tamar Elkeles and published by Association for Talent Development. This book was released on 2014-08-08 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to measure the results of your technology-based learning programs with this step-by-step guide. Few would dispute the convenience, cost, and efficiency of learning through technology. Whether e-learning, blended learning, or mobile learning, it’s usually just in time, just enough, and just for the user. The challenge with e-learning lies in proving its value and showing the results. The cost savings and the outcome of the learning program must be considered to determine the true value of these programs. Renowned ROI experts Jack and Patti Phillips have joined with Tamar Elkeles, the chief learning officer for Qualcomm, to provide this guide for measuring the success of e-learning programs. By following the steps prescribed in this book, designers and developers can significantly affect the success of e-learning at the application and impact levels, ultimately making the ROI easy to develop. Part I of the book outlines the steps that make up the logical approach to evaluation using the ROI Methodology. Part II describes how the methodology has been applied in real-life case studies. These studies represent a variety of industries and applications and are written by experienced professionals in the field of learning and development.

Return on Investment in Training and Performance Improvement Programs

Author : Patricia Pulliam Phillips
Publisher : Taylor & Francis
ISBN 13 : 104002307X
Total Pages : 438 pages
Book Rating : 4.0/5 (4 download)

DOWNLOAD NOW!

Book Synopsis Return on Investment in Training and Performance Improvement Programs by : Patricia Pulliam Phillips

Download or read book Return on Investment in Training and Performance Improvement Programs written by Patricia Pulliam Phillips and published by Taylor & Francis. This book was released on 2024-05-01 with total page 438 pages. Available in PDF, EPUB and Kindle. Book excerpt: The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patricia Pulliam Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition includes chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, human resources, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development and performance improvement at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers. See the offer on page 384 at the back of the book.

10 Steps to Successful Customer Service

Author : Maxine Kamin
Publisher : Association for Talent Development
ISBN 13 : 1607283670
Total Pages : 289 pages
Book Rating : 4.6/5 (72 download)

DOWNLOAD NOW!

Book Synopsis 10 Steps to Successful Customer Service by : Maxine Kamin

Download or read book 10 Steps to Successful Customer Service written by Maxine Kamin and published by Association for Talent Development. This book was released on 2010-02-01 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Providing great customer service has never been more critical for the success of any business. 10 Steps to Successful Customer Service is designed as a quick but effective check up to ensure that front line professionals as well as customer service managers focus on the key practices that keep and create satisfied customers. Beginning with a focus on individual motivation for service, Maxine Kamin covers all the bases critical for success from trust and relationship building to maintaining a big picture perspective to avoid burn out on the job. The 10 Steps to creating spectacular customer service! Step 1: Identify Service Motivation and Mission Step 2: Define Great Service for Your Organization Step 3: Form Great Relationships Step 4: Build Trusting Relationships that Last Step 5: Use the Law of Attraction—Be Positive Step 6: Aggressively Solve Problems—the Bigger the Better Step 7: Recover from Mistakes Gracefully Step 8: Give Customers and Yourself a Break Step 9: Keep It Cool When Things Get Hot Step 10: Be Your Own Best Customer

Chief Talent Officer

Author : Jack Phillips
Publisher : Routledge
ISBN 13 : 1317749340
Total Pages : 485 pages
Book Rating : 4.3/5 (177 download)

DOWNLOAD NOW!

Book Synopsis Chief Talent Officer by : Jack Phillips

Download or read book Chief Talent Officer written by Jack Phillips and published by Routledge. This book was released on 2016-12-08 with total page 485 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the face of rapid changes and challenges to the business environment, learning and talent are key to the success of businesses. This is an area in which the Chief Learning Officer (the CLO) is vital and has evolved into a Chief Talent Officer role in organizations. The Chief Talent Officer is now responsible for working to drive value, focusing on issues such as talent, organization design and development, culture, business alignment, managing resources, innovation, technology, utilization, customer service, and ROI. Chief Talent Officer discusses the critical, value-adding role of the next generation CLO, and the strategies that can be used to fulfill this role. With a wealth of perspectives from some of the world’s best talent executives, this book illuminates the role from the CLO’s perspective. This revised and refreshed edition of the text includes the latest illustrative examples, explanations, and data. The reader is shown the role of the CLO from diverse, multinational points of view, and taken through the varying aspects of business strategy in a range of international environments. This book is a vital tool for managers and students, providing techniques and methods for the training, talent, and HR communities alike. It will help its readers to demonstrate and understand the potential value that can be added to any organization when it is managed and organized well, and equipped with appropriate leadership.

Show the Value of What You Do

Author : Patricia Pulliam Phillips
Publisher : Berrett-Koehler Publishers
ISBN 13 : 152300228X
Total Pages : 161 pages
Book Rating : 4.5/5 (23 download)

DOWNLOAD NOW!

Book Synopsis Show the Value of What You Do by : Patricia Pulliam Phillips

Download or read book Show the Value of What You Do written by Patricia Pulliam Phillips and published by Berrett-Koehler Publishers. This book was released on 2022-09-20 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: By the winners of the Association for Talent Development's 2022 Thought Leader award! Prove your effectiveness to anyone-and achieve professional success-by adopting the same ROI methods and metrics that leading companies use. In an era of evidence-based inquiry, people need to be able to demonstrate the value of their projects credibly. But how do you do that when there isn't an obvious measure connected to the project, like increased sales? In their new book Patti and Jack Phillips, the cofounders of ROI Institute, show how you can adopt the same methodology used by more than 6,000 organizations in seventy countries to evaluate large institutional initiatives. By following their six-step process, you can build a case for any project, process, or intervention, even so-called soft programs. For example, the first case study in the book involves successfully demonstrating the effectiveness of chaplaincy in an intensive care unit. The authors explain how to link your project to a meaningful business outcome, make sure your project will actually influence that outcome, identify metrics that will show if you're making progress, collect and analyze data, and use the results to build support. This book includes extensive examples from a wide range of organizations: businesses, nonprofits, schools, law enforcement, and more. It provides diagnostic tools and supportive practices and even offers advice on how to find a positive interpretation for results that don't conform to your anticipated outcome. Answering the question Is it worth it? defines the ultimate value of any project. Using the methodology this book presents will keep your work relevant, your career on track, and your organization healthy.

Making Change Work

Author : Emma Weber
Publisher : Kogan Page Publishers
ISBN 13 : 074947761X
Total Pages : 296 pages
Book Rating : 4.7/5 (494 download)

DOWNLOAD NOW!

Book Synopsis Making Change Work by : Emma Weber

Download or read book Making Change Work written by Emma Weber and published by Kogan Page Publishers. This book was released on 2016-05-03 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Underpinned by decades of research and application, Making Change Work shows that the lynchpin that connects change initiatives and their ultimate success is behavioural change. The book brings together the ROI Institute's established methodology for aligning projects and programmes to business needs and for evaluating impact and ROI with the Turning Learning Into Action methodology developed by Emma Weber to support learning transfer. It offers a step-by-step process that partners with any business initiative requiring behavioural change, providing the critical link bridging the knowledge and application. At the heart of the methodology is a framework for reflective conversation, ensuring accountability and aligning people to the desired outcomes. Cutting through complex change theory, Making Change Work is a 'how to' guide, providing an end-to-end approach to solve the problem that businesses have grappled with for so long from change projects that don't deliver business impact. It includes real life case studies from organizations such as BMW and the University of NSW Department of Innovation on how organizations are using the framework to create successful outcomes that are not just demonstrated but that are delivered and measurable. It is ideal for any professional who is embarking on any organizational initiative requiring change and evaluation of the subsequent ROI, whether it is a learning initiative, quality initiative or change initiative.

10 Steps to Successful Project Management

Author : Lou Russell
Publisher : Association for Talent Development
ISBN 13 : 1607284472
Total Pages : 257 pages
Book Rating : 4.6/5 (72 download)

DOWNLOAD NOW!

Book Synopsis 10 Steps to Successful Project Management by : Lou Russell

Download or read book 10 Steps to Successful Project Management written by Lou Russell and published by Association for Talent Development. This book was released on 2023-05-26 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: A crash course for effectively planning and managing timely, organized projects. 10 Steps to Successful Project Management features a structured methodology for delivering high-quality projects on time. Learn how to distinguish between a project and task, build a convincing business case, define project scope, assess risks and constraints, create a project plan, collaborate on action items, and measure and communicate results. This title is an essential resource for anyone, in any function, of any business.

Handbook of Training Evaluation and Measurement Methods

Author : Jack J. Phillips
Publisher : Routledge
ISBN 13 : 1317632567
Total Pages : 533 pages
Book Rating : 4.3/5 (176 download)

DOWNLOAD NOW!

Book Synopsis Handbook of Training Evaluation and Measurement Methods by : Jack J. Phillips

Download or read book Handbook of Training Evaluation and Measurement Methods written by Jack J. Phillips and published by Routledge. This book was released on 2016-05-20 with total page 533 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today’s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits, and return on investment, this book provides a comprehensive reference for those who are learning about or implementing an evaluation system. This new edition is fully revised and updated to reflect current developments, with step-by-step guidance on a range of vital topics, including: Developing a results-based approach to HRD Evaluation design Data collection and measuring success Calculating program costs and ROI Increasing management support for HRD programs. With end-of-chapter discussion questions and an accompanying online Instructor Guide, this fourth edition provides sound theory and practical solutions. The Handbook of Training Evaluation and Measurement Methods is a complete and detailed reference guide suitable for HRD professionals and students in advanced courses in HRD, training evaluation, and program evaluation.

Real World Training Evaluation

Author : Patricia Pulliam Phillips
Publisher : Association for Talent Development
ISBN 13 : 1607282186
Total Pages : 193 pages
Book Rating : 4.6/5 (72 download)

DOWNLOAD NOW!

Book Synopsis Real World Training Evaluation by : Patricia Pulliam Phillips

Download or read book Real World Training Evaluation written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2015-12-01 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is your program ready for the real world? Real world evaluation is a balance between art, science, accuracy, and cost. To set your program up for success, you need to start the measurement and evaluation journey with a clear destination in mind. In Real World Training Evaluation, Patricia and Jack Phillips hone in on ROI in learning and development and outline a clear pathway to seamless and credible evaluation. Learn to avoid real world barriers that commonly get in the way of talent development initiatives. Earn the respect of senior management by showing bottom-line impact, including the ROI. And start describing program successes in quantitative, qualitative, financial, and non-financial terms to win over crucial stakeholders. By demonstrating program results, you can help your organization link its human capital investment to operational excellence and sustainability. Real World Training Evaluation offers the directions and tools to get you there.

Survey Basics

Author : Patricia Pulliam Phillips
Publisher : Association for Talent Development
ISBN 13 : 1607287838
Total Pages : 292 pages
Book Rating : 4.6/5 (72 download)

DOWNLOAD NOW!

Book Synopsis Survey Basics by : Patricia Pulliam Phillips

Download or read book Survey Basics written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2013-05-14 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learning and development professionals have embraced the concept of measurement, evaluation, and ROI. They know the importance of collecting valid, reliable data—but many want to build greater skills in asking the right measurement questions the right way. Experts in their field, Jack and Patricia Phillips have written a new book on measurement with Bruce Aaron, Survey Basics: A Guide to Developing Surveys and Questionnaires. A must read if you need to develop effective, valid, and reliable surveys. Designed to be a quick, concise crash course on survey development: Design the instrument so that people find it easy to respond to Ensure positive response rates Watch for types of errors that can creep into survey results. This book is a tool to help the L&D professional design and administer surveys and questionnaires. It describes the purpose of surveys and questionnaires, types of error that can creep into survey results, and considerations when developing specific survey questions. In addition, it offers advice to ensure positive response rates and how to design the instrument so that people find it easy to respond. The book includes content on validity and reliability, data analysis, and includes a chapter describing approaches to displaying data and reporting results.

Measuring ROI in Learning & Development

Author : Patricia Pulliam Phillips
Publisher : Association for Talent Development
ISBN 13 : 1607287854
Total Pages : 355 pages
Book Rating : 4.6/5 (72 download)

DOWNLOAD NOW!

Book Synopsis Measuring ROI in Learning & Development by : Patricia Pulliam Phillips

Download or read book Measuring ROI in Learning & Development written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2011-12-21 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you accurately and effectively measure return on investment (ROI) in training and performance improvement? Measuring ROI in Learning & Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ROI in learning and performance improvement programs has produced a book filled with functional, pragmatic suggestions and examples that can be implemented in the real world. Measuring ROI in Learning & Development provides everyone who has a personal or professional interest in developing effective metrics with a solid foundation on which to build practical ROI measuring programs. Specific topics covered include: examination of selected case studies, many of which employ the ROI Methodology definition and discussion of the ROI Methodology, and suggestions on how to best implement it exploration of best practices in measurement and evaluation of ROI discussion of various ROI data collection plans coverage of data analysis strategies and program assessment protocols analysis of program costs. Measuring ROI in Learning and Development provides comprehensive coverage of all aspects of developing, creating, implementing, maintaining, and assessing an effective, productive ROI-measurement program. With its explanation of the ROI Methodology; presentation of numerous case studies; extensive documentation and analysis of best practices; and consideration of such important issues as cost, data collection, and program assessment, this title is the most complete resource available for those involved with measuring ROI.