Working Across Difference

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Author :
Publisher : Bloomsbury Publishing
ISBN 13 : 1352006413
Total Pages : 280 pages
Book Rating : 4.3/5 (52 download)

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Book Synopsis Working Across Difference by : Donna Baines

Download or read book Working Across Difference written by Donna Baines and published by Bloomsbury Publishing. This book was released on 2019-05-01 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social Workers in Australia are increasingly called upon to work across social differences in ways that promote social justice and challenge growing inequity, and anti-oppressive practice has been put at the heart of qualifying programmes. In this exciting new collection, some of Australia's leading social work academics explore working across so-called human differences within the context of contemporary social work. By drawing on the insights and theories of people who have been positioned as 'different', the authors use practice vignettes and original data to provide ways to join theory and practice, with a primary focus on thinking about how to change patterns of social difference. Whether a social work student or an experienced practitioner, Working Across Differences is essential reading for anyone who values anti-oppressive practice and social justice

Dialogue Across Difference

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Author :
Publisher : Russell Sage Foundation
ISBN 13 : 1610448057
Total Pages : 498 pages
Book Rating : 4.6/5 (14 download)

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Book Synopsis Dialogue Across Difference by : Patricia Gurin

Download or read book Dialogue Across Difference written by Patricia Gurin and published by Russell Sage Foundation. This book was released on 2013-03-15 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: Due to continuing immigration and increasing racial and ethnic inclusiveness, higher education institutions in the United States are likely to grow ever more diverse in the 21st century. This shift holds both promise and peril: Increased inter-ethnic contact could lead to a more fruitful learning environment that encourages collaboration. On the other hand, social identity and on-campus diversity remain hotly contested issues that often raise intergroup tensions and inhibit discussion. How can we help diverse students learn from each other and gain the competencies they will need in an increasingly multicultural America? Dialogue Across Difference synthesizes three years’ worth of research from an innovative field experiment focused on improving intergroup understanding, relationships and collaboration. The result is a fascinating study of the potential of intergroup dialogue to improve relations across race and gender. First developed in the late 1980s, intergroup dialogues bring together an equal number of students from two different groups – such as people of color and white people, or women and men – to share their perspectives and learn from each other. To test the possible impact of such courses and to develop a standard of best practice, the authors of Dialogue Across Difference incorporated various theories of social psychology, higher education, communication studies and social work to design and implement a uniform curriculum in nine universities across the country. Unlike most studies on intergroup dialogue, this project employed random assignment to enroll more than 1,450 students in experimental and control groups, including in 26 dialogue courses and control groups on race and gender each. Students admitted to the dialogue courses learned about racial and gender inequalities through readings, role-play activities and personal reflections. The authors tracked students’ progress using a mixed-method approach, including longitudinal surveys, content analyses of student papers, interviews of students, and videotapes of sessions. The results are heartening: Over the course of a term, students who participated in intergroup dialogues developed more insight into how members of other groups perceive the world. They also became more thoughtful about the structural underpinnings of inequality, increased their motivation to bridge differences and intergroup empathy, and placed a greater value on diversity and collaborative action. The authors also note that the effects of such courses were evident on nearly all measures. While students did report an initial increase in negative emotions – a possible indication of the difficulty of openly addressing race and gender – that effect was no longer present a year after the course. Overall, the results are remarkably consistent and point to an optimistic conclusion: intergroup dialogue is more than mere talk. It fosters productive communication about and across differences in the service of greater collaboration for equity and justice. Ambitious and timely, Dialogue Across Difference presents a persuasive practical, theoretical and empirical account of the benefits of intergroup dialogue. The data and research presented in this volume offer a useful model for improving relations among different groups not just in the college setting but in the United States as well.

Working Across Difference

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Author :
Publisher : Bloomsbury Publishing
ISBN 13 : 1350313319
Total Pages : 342 pages
Book Rating : 4.3/5 (53 download)

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Book Synopsis Working Across Difference by : Donna Baines

Download or read book Working Across Difference written by Donna Baines and published by Bloomsbury Publishing. This book was released on 2019-05-01 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social Workers in Australia are increasingly called upon to work across social differences in ways that promote social justice and challenge growing inequity, and anti-oppressive practice has been put at the heart of qualifying programmes. In this exciting new collection, some of Australia's leading social work academics explore working across so-called human differences within the context of contemporary social work. By drawing on the insights and theories of people who have been positioned as 'different', the authors use practice vignettes and original data to provide ways to join theory and practice, with a primary focus on thinking about how to change patterns of social difference. Whether a social work student or an experienced practitioner, Working Across Differences is essential reading for anyone who values anti-oppressive practice and social justice

Leading Across Differences

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470467169
Total Pages : 294 pages
Book Rating : 4.4/5 (74 download)

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Book Synopsis Leading Across Differences by : Kelly Hannum

Download or read book Leading Across Differences written by Kelly Hannum and published by John Wiley & Sons. This book was released on 2010-04-12 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: This training tool provides examples of and perspectives on concepts and situations important to leading across differences. With cases gleaned from interviews of over a hundred people in over twenty organizations on five continents, the authors offer new ways of thinking about leadership challenges. The authors provide a framework and process for helping participants better understand their context and taking appropriate action. The casebook includes the Leadership Across Differences Framework, 13 research-based cases, 11 chapters written by leadership experts, nine individual exercises, as well as references and resources to extend the learning. The package is designed to be flexible enough to use for a single one-hour session or for an extended course. The information in the Facilitator’s Guide will help you craft a session or series of sessions organized around specific learning outcomes.

Diversity, Cultural Humility, and the Helping Professions

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Author :
Publisher : Springer Nature
ISBN 13 : 3031113810
Total Pages : 198 pages
Book Rating : 4.0/5 (311 download)

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Book Synopsis Diversity, Cultural Humility, and the Helping Professions by : Sana Loue

Download or read book Diversity, Cultural Humility, and the Helping Professions written by Sana Loue and published by Springer Nature. This book was released on 2022-08-30 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Too often, cultural competence training has led to the inadvertent marginalization of some individuals and groups and the reinforcement of existing stereotypes. This text explores the concept of cultural humility, which offers an exciting way forward for those engaged in the helping professions. In contrast to cultural competence, cultural humility challenges individuals to embark on a lifelong course of self-examination and transformational learning that will enable them to engage more authentically with clients, patients, colleagues, and others. The book traces our understanding of and responses to diversity and inclusion over time with a focus on the United States. Topics explored include: Us and Them: The Construction of Categories Cultural Competence as an Approach to Understanding Difference Transformational Learning Through Cultural Humility Fostering Cultural Humility in the Institutional/Organizational Context Cultural Humility and the Helping Professional The book presents examples that illustrate how the concept of cultural humility can be implemented on an institutional level and in the context of individual-level interactions, such as those between a healthcare provider or therapist and a client. Diversity, Cultural Humility, and the Helping Professions: Building Bridges Across Difference is essential reading for the health professions (nursing, medicine), social work, psychology, art therapy, and other helping professions.

Radical Candor

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Publisher : Macmillan
ISBN 13 : 1760553026
Total Pages : 375 pages
Book Rating : 4.7/5 (65 download)

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Book Synopsis Radical Candor by : Kim Malone Scott

Download or read book Radical Candor written by Kim Malone Scott and published by Macmillan. This book was released on 2017-03-28 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

Use Your Difference to Make a Difference

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119590698
Total Pages : 240 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis Use Your Difference to Make a Difference by : Tayo Rockson

Download or read book Use Your Difference to Make a Difference written by Tayo Rockson and published by John Wiley & Sons. This book was released on 2019-09-04 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become more culturally competent in an increasingly diverse world Recent years have seen dramatic changes to several institutions worldwide. Our increasingly interconnected, digitized, and globalized world presents immense opportunities and unique challenges. Modern businesses and schools interact with individuals and organizations from a diverse range of cultural and national backgrounds—increasing the likelihood for miscommunication, errors in strategy, and unintended consequences in the process. This has also spilled into our daily lives and the way we consume information today. Understanding how to navigate these and other pitfalls requires adaptability, nuanced cross-cultural communication, and effective conflict resolution. Use Your Difference to Make a Difference provides readers with a skills-based, actionable plan that transforms differences into agents of inclusiveness, connection, and mutual understanding. This innovative and timely guide illustrates how to leverage differences to move beyond unconscious biases, manage a culturally-diverse workplace, create an environment for more tolerant schooling environments, more trusted media, communicate across borders, find and retain diverse talent, and bridge the gap between working locally and expanding globally. Expert guidance on a comprehensive range of topics—teamwork, leadership styles, information sharing, delegation, supervision, giving and receiving feedback, coaching and motivation, recruiting, managing suppliers and customers, and more—helps you manage the essential aspects of international relationships and cultural awareness. This valuable resource contains the indispensable knowledge required to: Develop self-awareness needed to be a cross-cultural communicator Develop content, messaging techniques, marketing plans, and business strategies that translate across cultural borders Help your employees to better understand and collaborate with clients and colleagues from different backgrounds Help teachers build safe environments for students to be themselves Strengthen cross-cultural competencies in yourself, your team, and your entire organization Understand the cultural, economic, and political factors surrounding our world Use Your Difference to Make a Difference is a must-have resource for any educator, parent, leader, manager, or team member of an organization that interacts with co-workers and customers from diverse cultural backgrounds.

The Culture Map (INTL ED)

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Author :
Publisher : PublicAffairs
ISBN 13 : 1610396715
Total Pages : 289 pages
Book Rating : 4.6/5 (13 download)

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Book Synopsis The Culture Map (INTL ED) by : Erin Meyer

Download or read book The Culture Map (INTL ED) written by Erin Meyer and published by PublicAffairs. This book was released on 2016-01-05 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life. Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.

Inclusive Conversations

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Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523088818
Total Pages : 215 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis Inclusive Conversations by : Mary-Frances Winters

Download or read book Inclusive Conversations written by Mary-Frances Winters and published by Berrett-Koehler Publishers. This book was released on 2020-07-28 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: "What is impressive is not only how Winters builds a case for the urgency and need for bold, inclusive conversations but that she also gives specific strategies and competencies to turn her theory into practice.” —Dr. Sheila Robinson, publisher and CEO, Diversity Woman Media Effective dialogue across different dimensions of diversity, such as race, gender, age, religion, or sexual orientation, fosters a sense of belonging and inclusion, which in turn leads to greater productivity, performance, and innovation. Whether in the workplace, faith communities, or educational settings, our differences can tear us apart rather than bring us together if we do not know how to communicate. Recognizing our collective responsibility to earnestly address our differences and increase understanding and empathy will not only enhance organizational goals but will also lead to a healthier, kinder, and more compassionate world. Award-winning diversity, equity, and inclusion consultant Mary-Frances Winters has been leading workshops on what she calls Bold, Inclusive Conversations for years. In this book she offers specific dialogue strategies to foster greater understanding on the following topics: • Recognizing the importance of creating equity and sharing power • Dealing with the "fragility" of dominant groups--their discomfort in engaging with historically subordinated groups • Addressing the exhaustion historically marginalized groups feel from constantly explaining their different lived experience • Exploring how to build trust and create psychologically safe spaces for dialogue This guide is comprehensive for anyone who wants to break down the barriers that separate us and facilitate discussions on potentially polarizing topics.

Differences at Work: Practicing Critical Diversity Literacy

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Author :
Publisher : Common Ground Research Networks
ISBN 13 : 1863352384
Total Pages : 188 pages
Book Rating : 4.8/5 (633 download)

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Book Synopsis Differences at Work: Practicing Critical Diversity Literacy by : Melissa Steyn

Download or read book Differences at Work: Practicing Critical Diversity Literacy written by Melissa Steyn and published by Common Ground Research Networks. This book was released on 2021-04-21 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook provides practical tools and concepts forged from international best practice, and sharpened in the context of post-apartheid South Africa, that can be used to build critical diversity literate organizations. Organizations the world over – from nonprofits to large corporations, and secondary schools to massive intergovernmental institutions – increasingly tip into crisis as they fail to meet the challenges of diverse and complex societies. Their durability is tested by how they deal with difference, and whether they break out of dominant ways of thinking about culture, merit, and success. This book is thus designed to contribute to the ongoing conversation between the strategic imperatives of organizational leaders, and the day-management of diversity interventions by diversity practitioners and human resources specialists. The authors present the CDL model in an easily understandable and practically implementable format that is grounded as much in rigorous academic research as it is in thousands of hours of industry experience. Six prominent, active critical diversity literacy practitioners offer concrete advice and insights into addressing racism, sexism, homophobia, ableism, and other oppressive dynamics. The text offers guidance on: · Analyzing what has changed in the local and global environment of the contemporary organization, and how to ‘read’ these challenges; · Identifying the warning signs of crisis, and addressing issues before they arise by building a responsive and flexible style of leadership; · Using the Critical Diversity Literacy framework to secure organizational alignment; · Theorizing how change happens within organizations; · Meeting and overcoming resistance from entrenched power interests; · Designing training and organizational development interventions.

Language across Difference

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Publisher : Cambridge University Press
ISBN 13 : 1139499890
Total Pages : 227 pages
Book Rating : 4.1/5 (394 download)

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Book Synopsis Language across Difference by : Django Paris

Download or read book Language across Difference written by Django Paris and published by Cambridge University Press. This book was released on 2011-07-28 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: Once a predominantly African-American city, South Vista opened the twenty-first century with a large Latino/a majority and a significant population of Pacific Islanders. Using an innovative blend of critical ethnography and social language methodologies, Paris offers the voices and experiences of South Vista youth as a window into how today's young people challenge and reinforce ethnic and linguistic difference in demographically changing urban schools and communities. The ways African-American language, Spanish and Samoan are used within and across ethnicity in social and academic interactions, text messages and youth-authored rap lyrics show urban young people enacting both new and old visions of pluralist cultural spaces. Paris illustrates how understanding youth communication, ethnicity and identities in changing urban landscapes like South Vista offers crucial avenues for researchers and educators to push for more equitable schools and a more equitable society.

Writing Across Difference

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Publisher : University Press of Colorado
ISBN 13 : 1646421736
Total Pages : 257 pages
Book Rating : 4.6/5 (464 download)

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Book Synopsis Writing Across Difference by : James Rushing Daniel

Download or read book Writing Across Difference written by James Rushing Daniel and published by University Press of Colorado. This book was released on 2022-03-01 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the nation becomes increasingly divided by economic inequality, racial injustice, xenophobic violence, and authoritarian governance, scholars in writing studies have strived to develop responsive theories and practices to engage students, teachers, administrators, and citizens in the crisis of division and to begin the complicated work of radically transforming our inequitable institutions and society. Writing Across Difference is one of the first collections to gather scholars from across the field engaged in offering theoretical, methodological, and pedagogical resources for understanding, interrogating, negotiating, and writing across difference. No text in composition has made such a sweeping attempt to place the multiple areas of translingualism, anti-racism, anticolonialism, interdisciplinarity, and disability into conversation or to represent the field as broadly unified around the concept of difference. The chapters in this book specifically explore how monolingual ideology is maintained in institutions and how translingual strategies can (re)include difference; how narrative-based interventions can promote writing across difference in classrooms and institutions by complicating dominant discourses; and how challenging dominant logics of class, race, ability, and disciplinarity can present opportunities for countering divisiveness. Writing Across Difference offers writing scholars a sustained intellectual encounter with the crisis of difference and foregrounds the possibilities such an encounter offers for collective action toward a more inclusive and equitable society. It presents a variety of approaches for intervening in classrooms and institutions in the interest of focalizing, understanding, negotiating, and bridging difference. The book will be a valuable resource to those disturbed by the bigotry, violence, and fanaticism that mark our political culture and who are seeking inspiration, models, and methods for collective response. Contributors: Anis Bawarshi, Jonathan Benda, Megan Callow, James Rushing Daniel, Cherice Escobar Jones, Laura Gonzales, Juan Guerra, Stephanie Kerschbaum, Katie Malcolm, Nadya Pittendrigh, Mya Poe, Candice Rai, Iris Ruiz, Ann Shivers-McNair, Neil Simpkins, Alison Y. L. Stephens, Sumyat Thu, Katherine Xue, Shui-yin Sharon Yam

Promoting Equality

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Author :
Publisher : Bloomsbury Publishing
ISBN 13 : 1350312878
Total Pages : 310 pages
Book Rating : 4.3/5 (53 download)

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Book Synopsis Promoting Equality by : Neil Thompson

Download or read book Promoting Equality written by Neil Thompson and published by Bloomsbury Publishing. This book was released on 2017-09-19 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practitioners working within the people professions have a legal and moral responsibility to promote equality wherever possible. This insightful book from a leading author provides a lucid guide to the complexities of inequality, and offers a sound foundation for practice that makes a positive contribution to equality, social justice and empowerment. Now in its fourth edition, this highly successful text challenges oversimplified approaches to tackling discrimination and oppression. It combines an impressive blend of theoretical analysis and practice insights, all conveyed in the accessible and engaging style which has earned Neil Thompson his sterling reputation in the field. With a clear exposition of a coherent theory base that does justice to the multi-level and multi-dimensional nature of discrimination, Promoting Equality is essential reading for students and practitioners within the helping professions, and managers and supervisors across the public, private and voluntary sectors.

The Theory of Being

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Publisher : Taylor & Francis
ISBN 13 : 1000980928
Total Pages : 268 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis The Theory of Being by : Sherry K. Watt

Download or read book The Theory of Being written by Sherry K. Watt and published by Taylor & Francis. This book was released on 2023-07-03 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a state-of-the-art, robust, and adaptable process, the Theory of Being, that offers strategies for working across Difference, and for embarking on constructive dialogue around the issues that drive us apart, both individually and collectively. Whether around racial, gender, and/or social class inequity, core beliefs, uses of power or other points of cultural conflict, this book offers a research-validated approach, developed and refined over twenty years, to engage in difficult dialogues. The Theory of Being includes personal, relational, and community practices that support individuals and communities to better work through the difficult dialogues necessary to transform systems of structural inequity. It describes and offers applications of Being to help the reader understand and apply principles and practices that invite openness to controversy through facilitating deep reflection and shifting the focus of conflict from individuals to centering the issue of contention as a Third Thing about which participants can more safely express experiences and emotions.Via cases and narratives, the editors and contributors demonstrate how, through productively situating feelings of vulnerability and anger, individuals, organizations, and communities can work together to continuously evolve responsive, inclusive, and equitable practices that value social and cultural differences. This book focuses on strategies for the “how” we interact, demonstrating an orientation to process rather than prioritizing outcomes. A process-orientation can increase the quality of interaction between individuals, and the likelihood of traversing problems associated with controversial social difference in ways that result in sustainable strategies to disrupt systems of oppression. A range of applications exemplify this approach throughout the text.The primary audience is higher education leaders and leaders-in-training including student affairs professional staff, campus administrators, higher education and student affairs faculty, and undergraduate and graduate students. However, the approach has broad implications for any persons who want to productively engage across Difference in their personal and/or professional lives.

Difference Works: Improving Retention, Productivity and Profitability through Inclusion

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Author :
Publisher : Greenleaf Book Group
ISBN 13 : 1936909138
Total Pages : 201 pages
Book Rating : 4.9/5 (369 download)

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Book Synopsis Difference Works: Improving Retention, Productivity and Profitability through Inclusion by : Caroline Turner

Download or read book Difference Works: Improving Retention, Productivity and Profitability through Inclusion written by Caroline Turner and published by Greenleaf Book Group. This book was released on 2012-01-09 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: The evidence is clear: Inclusive cultures and businesses with gender diversity in leadership get better results. Yet women still aren't proportionally represented within the upper ranks of business. This problem has a big price tag, and solving it has a big payoff. Difference Works offers a unique solution by giving leaders and managers the ability to understand and appreciate different approaches to work-and so increase engagement and performance. Combining her own experience as a C-level executive with extensive research and insights on workplace behavior, Caroline Turner provides powerful and practical tools to change any business environment for the better. Readers will gain the profound understanding that difference works.

Collaboration

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Publisher : Turner Publishing Company
ISBN 13 : 1618589024
Total Pages : 137 pages
Book Rating : 4.6/5 (185 download)

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Book Synopsis Collaboration by : Paul W. Mattessich

Download or read book Collaboration written by Paul W. Mattessich and published by Turner Publishing Company. This book was released on 2001-05-15 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: What makes the difference between your collaboration's failure or success? Collaboration: What Makes It Work, Second Edition answers this question with an up-to-date and in-depth review of collaboration research. This new edition also includes The Wilder Collaboration Factors Inventory.

Leading Across Differences Facilitator's Guide Set

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Author :
Publisher : Pfeiffer
ISBN 13 : 9780470918920
Total Pages : 0 pages
Book Rating : 4.9/5 (189 download)

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Book Synopsis Leading Across Differences Facilitator's Guide Set by : Kelly Hannum

Download or read book Leading Across Differences Facilitator's Guide Set written by Kelly Hannum and published by Pfeiffer. This book was released on 2010-03-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pick your country, and pick your organizational context and you will find groups of people who are being asked to work side by side with other groups with whom they lack shared understanding and common ground. For example, Protestants and Catholics are recruited to work for high-tech computer companies in Norther Ireland. Devout Jewish nurses must care for expectant Palestinian mothers in a hospital in Jerusalem. A U.S. food processing plant suffers from poor morale and repeated work stoppages due to the inability of line managers to create an environment in which Native Americans, African-Americans, European Americans, and Hispanics can work together. An international, non-profit relief agency is incapable of delivering food to the hungry because of power struggles between top officials who represent different national backgrounds. As these examples illustrate, dynamics in our global society are increasingly spilling over into the workplace. The need for practical, relevant, and usable information about how to lead in our increasing flat world is in high demand. This training tool provides examples of and perspectives on concepts and situations important to leading across differences. With 14 rich cases gleaned from interviews of over a hundred people in over twenty organizations on five continents, the authors offer new ways of thinking about leadership challenges. Each case includes a case summary, case text, facilitation questions, expert perspectives on the case, and suggestions for further action, participants will experience a variety of situations and will be exposed to multiple sets of commentaries to help them make sense of the issues and possibilities associated with leading across differences. The authors guide facilitators through a process of not providing participants with the "right" answer for all possible situations, but rather a framework and process for better understanding their context and taking appropriate action.