Wired to Care: How Companies Prosper When They Create Widespread Empathy

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Author :
Publisher : Pearson Education India
ISBN 13 : 9788131730133
Total Pages : 276 pages
Book Rating : 4.7/5 (31 download)

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Book Synopsis Wired to Care: How Companies Prosper When They Create Widespread Empathy by : Patnaik

Download or read book Wired to Care: How Companies Prosper When They Create Widespread Empathy written by Patnaik and published by Pearson Education India. This book was released on 2009 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Executives often know little about the people who buy their companies' products and services. This is not surprising. To study people, you must care about them. However, most companies eliminate empathy from their operations. In essence, they proceed as if they have calculating, survival-bent reptile brains. Profits drive everything. This is an odd disconnect because corporate livelihoods depend on people - not lizards - and people's brains are hardwired to be empathetic. Dev Patnaik (writing with Peter Mortensen) shows why firms that connect empathetically with their customers do better financially. He insists today's cold-hearted, bottom-line business world has room for caring companies, and he points to IBM, Nike and Harley-Davidson as examples. The fact that empathy is also a strong business strategy is icing on the cake. getAbstract suggests this fine book to CEOs, marketing officers and other executives who want to build their business by acting on their respect for their customers. As Patnaik explains on his blog, "Empathy isn't about having a visionary leader. It's about making customer information an easy, everyday and experiential part of working at your company."

Wired to Care

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Author :
Publisher : FT Press
ISBN 13 : 0137153902
Total Pages : 276 pages
Book Rating : 4.1/5 (371 download)

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Book Synopsis Wired to Care by : Dev Patnaik

Download or read book Wired to Care written by Dev Patnaik and published by FT Press. This book was released on 2009-01-09 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this essential and illuminating book, top business strategist Dev Patnaik tells the story of how organizations of all kinds prosper when they tap into a power each of us already has: empathy, the ability to reach outside of ourselves and connect with other people. When people inside a company develop a shared sense of what’s going on in the world, they see new opportunities faster than their competitors. They have the courage to take a risk on something new. And they have the gut-level certitude to stick with an idea that doesn’t take off right away. People are "Wired to Care," and many of the world’s best organizations are, too. In pursuit of this idea, Patnaik takes readers inside big companies like IBM, Target, and Intel to see widespread empathy in action. But he also goes to farmers' markets and a conference on world religions. He dives deep into the catacombs of the human brain to find the biological sources of empathy. And he spends time on both sides of the political aisle, with James Carville, the Ragin’ Cajun, and John McCain, a national hero, to show how empathy can give you the acuity to cut through a morass of contradictory information. Wired to Care is a compelling tale of the power that people have to see the world through each other’s eyes, told with passion for the possibilities that lie ahead if leaders learn to stop worrying about their own problems and start caring about the world around them. As Patnaik notes, in addition to its considerable economic benefits, increasing empathy for the people you serve can have a personal impact, as well: It just might help you to have a better day at work.

Wired to Care

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Author :
Publisher : FT Press
ISBN 13 : 013714234X
Total Pages : 266 pages
Book Rating : 4.1/5 (371 download)

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Book Synopsis Wired to Care by : Dev Patnaik

Download or read book Wired to Care written by Dev Patnaik and published by FT Press. This book was released on 2009 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Executives often know little about the people who buy their companies' products and services. This is not surprising. To study people, you must care about them. However, most companies eliminate empathy from their operations. In essence, they proceed as if they have calculating, survival-bent reptile brains. Profits drive everything. This is an odd disconnect because corporate livelihoods depend on people - not lizards - and people's brains are hardwired to be empathetic. Dev Patnaik (writing with Peter Mortensen) shows why firms that connect empathetically with their customers do better financially. He insists today's cold-hearted, bottom-line business world has room for caring companies, and he points to IBM, Nike and Harley-Davidson as examples. The fact that empathy is also a strong business strategy is icing on the cake. getAbstract suggests this fine book to CEOs, marketing officers and other executives who want to build their business by acting on their respect for their customers. As Patnaik explains on his blog, "Empathy isn't about having a visionary leader. It's about making customer information an easy, everyday and experiential part of working at your company."

Wired to Care

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Publisher :
ISBN 13 : 9788131738993
Total Pages : 272 pages
Book Rating : 4.7/5 (389 download)

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Book Synopsis Wired to Care by : Dev Patnaik

Download or read book Wired to Care written by Dev Patnaik and published by . This book was released on 2009 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this essential and illuminating book, top business strategist Dev Patnaik tells the story of how organizations of all kinds prosper when they tap into a power each of us already has: empathy, the ability to reach outside of ourselves and connect with other people. When people inside a company develop a shared sense of what's going on in the world, they see new opportunities faster than their competitors. They have the courage to take a risk on something new. And they have the gut-level certitude to stick with an idea that doesn't take off right away. People are "Wired to Care," and many of the world's best organizations are, too. In pursuit of this idea, Patnaik takes readers inside big companies like IBM, Target, and Intel to see widespread empathy in action. But he also goes to farmers' markets and a conference on world religions. He dives deep into the catacombs of the human brain to find the biological sources of empathy. And he spends time on both sides of the political aisle, with James Carville, the Ragin' Cajun, and John McCain, a national hero, to show how empathy can give you the acuity to cut through a morass of contradictory information. Wired to Care is a compelling tale of the power that people have to see the world through each other's eyes, told with passion for the possibilities that lie ahead if leaders learn to stop worrying about their own problems and start caring about the world around them. As Patnaik notes, in addition to its considerable economic benefits, increasing empathy for the people you serve can have a personal impact, as well: It just might help you to have a better day at work.

The Art of Tinkering

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Author :
Publisher : Weldon Owen International
ISBN 13 : 168188707X
Total Pages : 226 pages
Book Rating : 4.6/5 (818 download)

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Book Synopsis The Art of Tinkering by : Karen Wilkinson

Download or read book The Art of Tinkering written by Karen Wilkinson and published by Weldon Owen International. This book was released on 2014-02-04 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Some of the most creative artists from today’s maker scene discuss their process, workspaces and more in this inspiring guide to tinkering. The Art of Tinkering is an unprecedented celebration of what it means to tinker: to take things apart, explore tools and materials, and build wondrous, wild art that’s part science, part technology, and entirely creative. Join 150+ makers as they share the stories behind their beautiful and bold work—then do some tinkering yourself! This collection of exhibits, artwork, and projects explores a whole new way to learn, in which people expand their knowledge through making and doing, working with readily available materials, getting their hands dirty, collaborating with others, and problem-solving in the most fun sense of the word. Each artist featured in The Art of Tinkering shares their process and the backstory behind their work. Whether it’s dicussing their favorite tools (who knew toenail clippers could be so handy?) or offering a glimpse of their workspaces (you’d be amazed how many electronics tools you can pack into a pantry!), the stories, lessons, and tips in The Art of Tinkering offer a fascinating portrait of today’s maker scene. Artists include: Scott Weaver, Arthur Ganson, Moxie, Tim Hunkin, AnnMarie Thomas, Ranjit Bhatnajar and Jie Qi.

Wired

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1451665989
Total Pages : 442 pages
Book Rating : 4.4/5 (516 download)

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Book Synopsis Wired by : Bob Woodward

Download or read book Wired written by Bob Woodward and published by Simon and Schuster. This book was released on 2012-03-06 with total page 442 pages. Available in PDF, EPUB and Kindle. Book excerpt: This reissue of Bob Woodword’s classic book about John Belushi—one of the most interesting performers and personalities in show business history—“is told with the same narrative style that Woodward employed so effectively in All the President’s Men and The Final Days” (Chicago Tribune). John Belushi was found dead of a drug overdose March 5, 1982, in a seedy hotel bungalow off Sunset Boulevard in Hollywood. Belushi’s death was the beginning of a trail that led Washington Post reporter Bob Woodward on an investigation that examines the dark side of American show business—TV, rock and roll, and the movie industry. From on-the-record interviews with 217 people, including Belushi's widow, his former partner Dan Aykroyd, Belushi’s movie directors including Jack Nicholson and Steven Spielberg, actors Chevy Chase, Robin Williams, and Carrie Fisher, the movie executives, the agents, Belushi’s drug dealers, and those who live in the show business underground, the author has written a close portrait of a great American comic talent, and of his struggle to succeed and to survive that ended in tragedy. Using diaries, accountants’ records, phone bills, travel records, medical records, and interviews with firsthand witnesses, Woodward has followed Belushi’s life from childhood in a small town outside Chicago to his meteoric rise to fame. Bob Woodward has written a spellbinding account of rise and fall, a cautionary tale for our times, and a poignant and gentle portrait of a young man who had so much, gave so much, and lost so much.

Needfinding

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Publisher :
ISBN 13 : 9781974015580
Total Pages : 110 pages
Book Rating : 4.0/5 (155 download)

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Book Synopsis Needfinding by : Dev Patnaik

Download or read book Needfinding written by Dev Patnaik and published by . This book was released on 2017-07-19 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: For over fifty years, Needfinding has been one of the core classes in the design program at Stanford University. Its premise is that by studying the world around us, we can get a better understanding of what people need, and use those insights to create meaningful new products and services. Needfinding draws upon theory and methods from anthropology, psychology, engineering and design planning to better equip aspiring design researchers. Much of the class involves hands on learning and project work. This book acts as the primary reference for methods taught in the class. It's now available to students and non-students alike.

Self Care

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Publisher : Penguin
ISBN 13 : 0143135198
Total Pages : 258 pages
Book Rating : 4.1/5 (431 download)

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Book Synopsis Self Care by : Leigh Stein

Download or read book Self Care written by Leigh Stein and published by Penguin. This book was released on 2020-06-30 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Highbrow, brilliant." --The Approval Matrix, New York magazine One of Cosmopolitan's 12 Books You'll Be Dying to Read This Summer A Publishers Weekly Best Book of Summer 2020 A Vulture Best Book of Summer 2020 One of Refinery29's 25 Books You'll Want to Read This Summer An Esquire Must-Read Book of Summer 2020 A Book Riot Best Book of 2020 *so far The female cofounders of a wellness start-up struggle to find balance between being good people and doing good business, while trying to stay BFFs. Maren Gelb is on a company-imposed digital detox. She tweeted something terrible about the President's daughter, and as the COO of Richual, “the most inclusive online community platform for women to cultivate the practice of self-care and change the world by changing ourselves,” it's a PR nightmare. Not only is CEO Devin Avery counting on Maren to be fully present for their next round of funding, but indispensable employee Khadijah Walker has been keeping a secret that will reveal just how feminist Richual’s values actually are, and former Bachelorette contestant and Richual board member Evan Wiley is about to be embroiled in a sexual misconduct scandal that could destroy the company forever. Have you ever scrolled through Instagram and seen countless influencers who seem like experts at caring for themselves—from their yoga crop tops to their well-lit clean meals to their serumed skin and erudite-but-color-coded reading stack? Self Care delves into the lives and psyches of people working in the wellness industry and exposes the world behind the filter.

Wired for Love

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Author :
Publisher : New Harbinger Publications
ISBN 13 : 1608820599
Total Pages : 200 pages
Book Rating : 4.6/5 (88 download)

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Book Synopsis Wired for Love by : Stan Tatkin

Download or read book Wired for Love written by Stan Tatkin and published by New Harbinger Publications. This book was released on 2012-01-02 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: "What the heck is my partner thinking?" is a common refrain in romantic relationships, and with good reason. Every person is wired for love differently, with different habits, needs, and reactions to conflict. The good news is that most people's minds work in predictable ways and respond well to security, attachment, and rituals, making it possible to actually neurologically prime the brain for greater love and fewer conflicts. Wired for Love is a complete insider's guide to understanding a partner's brain and promoting love and trust within a romantic relationship. Readers learn ten scientific principles they can use to avoid triggering fear and panic in their partners, manage their partners' emotional reactions when they do become upset, and recognize when the brain's threat response is hindering their ability to act in a loving way. By learning to use simple gestures and words, readers can learn to put out emotional fires and help their partners feel more safe and secure. The no-fault view of conflict in this book encourages readers to move past a ""warring brain"" mentality and toward a more cooperative ""loving brain"" understanding of the relationship. Based in the sound science of neurobiology, attachment theory, and emotion regulation research, this book is essential reading for couples and others interested in understanding the complex dynamics at work behind love and trust in intimate relationships.

Authority

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Publisher : Macmillan
ISBN 13 : 0374104107
Total Pages : 353 pages
Book Rating : 4.3/5 (741 download)

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Book Synopsis Authority by : Jeff VanderMeer

Download or read book Authority written by Jeff VanderMeer and published by Macmillan. This book was released on 2014-05-06 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: John Rodriguez, the new head of a secret agency tasked to monitor Area X—a lush and remote terrain mysteriously sequestered from civilization—is faced with disturbing truths about himself and the agency he has sworn to serve when the secrets of Area X begin to reveal themselves. Original. 50,000 first printing.

Too Like the Lightning

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Publisher : Macmillan
ISBN 13 : 0765378000
Total Pages : 433 pages
Book Rating : 4.7/5 (653 download)

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Book Synopsis Too Like the Lightning by : Ada Palmer

Download or read book Too Like the Lightning written by Ada Palmer and published by Macmillan. This book was released on 2016-05-10 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first book of Terra Ignota, a four-book political SF epic set in a human future of extraordinary originality

How to Live Safely in a Science Fictional Universe (Enhanced Edition)

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Author :
Publisher : Knopf
ISBN 13 : 0307379884
Total Pages : 257 pages
Book Rating : 4.3/5 (73 download)

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Book Synopsis How to Live Safely in a Science Fictional Universe (Enhanced Edition) by : Charles Yu

Download or read book How to Live Safely in a Science Fictional Universe (Enhanced Edition) written by Charles Yu and published by Knopf. This book was released on 2010-09-07 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: This enhanced eBook includes video, audio, photographic, and linked content, as well as a bonus short story. Hear TAMMY talk. Learn the origins of Minor Universe 31. See the TM-31. Take a trip in it. Photos and illustrations appear as hyperlinked endnotes. Video and audio are embedded directly in text. *Video and audio may not play on all readers. Check your user manual for details. National Book Foundation 5 Under 35 Award winner Charles Yu delivers his debut novel, a razor-sharp, ridiculously funny, and utterly touching story of a son searching for his father . . . through quantum space–time. Minor Universe 31 is a vast story-space on the outskirts of fiction, where paradox fluctuates like the stock market, lonely sexbots beckon failed protagonists, and time travel is serious business. Every day, people get into time machines and try to do the one thing they should never do: change the past. That’s where Charles Yu, time travel technician—part counselor, part gadget repair man—steps in. He helps save people from themselves. Literally. When he’s not taking client calls or consoling his boss, Phil, who could really use an upgrade, Yu visits his mother (stuck in a one-hour cycle of time, she makes dinner over and over and over) and searches for his father, who invented time travel and then vanished. Accompanied by TAMMY, an operating system with low self-esteem, and Ed, a nonexistent but ontologically valid dog, Yu sets out, and back, and beyond, in order to find the one day where he and his father can meet in memory. He learns that the key may be found in a book he got from his future self. It’s called How to Live Safely in a Science Fictional Universe, and he’s the author. And somewhere inside it is the information that could help him—in fact it may even save his life. Wildly new and adventurous, Yu’s debut is certain to send shock waves of wonder through literary space–time.

And Another Thing...

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Author :
Publisher : Hachette Books
ISBN 13 : 1401394809
Total Pages : 364 pages
Book Rating : 4.4/5 (13 download)

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Book Synopsis And Another Thing... by : Eoin Colfer

Download or read book And Another Thing... written by Eoin Colfer and published by Hachette Books. This book was released on 2009-10-12 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: And Another Thing ... will be the sixth novel in the now improbably named Hitchhiker's Guide to the Galaxy trilogy. Eight years after the death of its creator, Douglas Adams, the author's widow, Jane Belson, has given her approval for the project to be continued by the international number one bestselling children's writer, Eoin Colfer, author of the Artemis Fowl novels. Douglas Adams himself once said, 'I suspect at some point in the future I will write a sixth Hitchhiker book. Five seems to be a wrong kind of number, six is a better kind of number.' Belson said of Eoin Colfer, 'I love his books and could not think of a better person to transport Arthur, Zaphod and Marvin to pastures new.' Colfer, a fan of Hitchhiker since his schooldays, said, 'Being given the chance to write this book is like suddenly being offered the superpower of your choice. For years I have been finishing this incredible story in my head and now I have the opportunity to do it in the real world.' Prepare to be amazed...

Differently Wired

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Author :
Publisher : Workman Publishing Company
ISBN 13 : 1523503866
Total Pages : 289 pages
Book Rating : 4.5/5 (235 download)

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Book Synopsis Differently Wired by : Deborah Reber

Download or read book Differently Wired written by Deborah Reber and published by Workman Publishing Company. This book was released on 2018-06-12 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: It’s time to say NO to trying to fit square-peg kids into rounds holes, and YES to raising them from a place of acceptance and joy. Today millions of kids are stuck in a world that doesn’t embrace who they really are. They are the one in five “differently wired” children with ADHD, dyslexia, giftedness, autism, anxiety, or other neurodifferences, and their challenges are many. And for the parents who love them, the challenges are just as numerous, as they struggle to find the right school, the right support, the right path. But now there’s hope. Differently Wired is a revolutionary book—weaving together personal stories and a tool kit of expert advice from author Deborah Reber, it’s a how-to, a manifesto, and a reassuring companion for parents who can so often feel that they have no place to turn. At the heart of Differently Wired are 18 paradigm-shifting ideas—what the author calls “tilts,” which include how to accept and lean in to your role as a parent (#2: Get Out of Isolation and Connect). Deal with the challenges of parenting a differently wired child (#5: Parent from a Place of Possibility Instead of Fear). Support yourself (#11: Let Go of Your Impossible Expectations for Who You “Should” Be as a Parent). And seek community (#18: If It Doesn’t Exist, Create It). Taken together, it’s a lifesaving program to shift our thinking and actions in a way that not only improves the family dynamic, but also allows children to fully realize their best selves. “In this generous and urgent book, Deborah Reber lets the light in. She helps parents see that they’re not alone, and even better, delivers a positive action plan that will change lives.”—Seth Godin, author of Linchpin “Differently Wired will help parents of children who think differently to accept their child for who they are and facilitate their successful development.”—Temple Grandin, author of Thinking in Pictures and The Autistic Brain

Wired for Culture: Origins of the Human Social Mind

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Author :
Publisher : W. W. Norton & Company
ISBN 13 : 0393065871
Total Pages : 431 pages
Book Rating : 4.3/5 (93 download)

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Book Synopsis Wired for Culture: Origins of the Human Social Mind by : Mark Pagel

Download or read book Wired for Culture: Origins of the Human Social Mind written by Mark Pagel and published by W. W. Norton & Company. This book was released on 2012-02-07 with total page 431 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fascinating, far-reaching study of how our species' innate capacity for culture altered the course of our social and evolutionary history. A unique trait of the human species is that our personalities, lifestyles, and worldviews are shaped by an accident of birth—namely, the culture into which we are born. It is our cultures and not our genes that determine which foods we eat, which languages we speak, which people we love and marry, and which people we kill in war. But how did our species develop a mind that is hardwired for culture—and why? Evolutionary biologist Mark Pagel tracks this intriguing question through the last 80,000 years of human evolution, revealing how an innate propensity to contribute and conform to the culture of our birth not only enabled human survival and progress in the past but also continues to influence our behavior today. Shedding light on our species’ defining attributes—from art, morality, and altruism to self-interest, deception, and prejudice—Wired for Culture offers surprising new insights into what it means to be human.

Wired That Way

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Author :
Publisher : ReadHowYouWant.com
ISBN 13 : 1459606612
Total Pages : 406 pages
Book Rating : 4.4/5 (596 download)

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Book Synopsis Wired That Way by : Marita Littauer

Download or read book Wired That Way written by Marita Littauer and published by ReadHowYouWant.com. This book was released on 2010-10 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Comprehensive Personality Plan Do you have trouble getting along with certain family members, friends or work associates? Why are people wired so differently? Learn how understanding your own personality type can help you turn terminated relationships into germinated, growing relationships! Once you understand your personality type and how you're wired, you will be ready to discover how to maximize your strengths while minimizing your weaknesses. Then, you'll learn how to quickly pick up cues about the personality of others from their body language. Your life will be enriched as you grow deeper in your faith, and quickly improve seemingly incompatible relationships with friends, family and coworkers.

Wired

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Author :
Publisher : Orca Book Publishers
ISBN 13 : 1551434784
Total Pages : 104 pages
Book Rating : 4.5/5 (514 download)

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Book Synopsis Wired by : Sigmund Brouwer

Download or read book Wired written by Sigmund Brouwer and published by Orca Book Publishers. This book was released on 2005-09-01 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keegan, a downhill skier, is nearly knocked off his skis when someone ties a wire between two trees for exactly that reason, and he must find the reason why someone would sabotage him.