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Author : M. T. McClister
Publisher :
ISBN 13 :
Total Pages : 278 pages
Book Rating : 4.E/5 ( download)
Download or read book The Veterinary Receptionist's Handbook written by M. T. McClister and published by . This book was released on 1995 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : M. T. McClister
Publisher : Veterinary Medicine Publishing Company
ISBN 13 :
Total Pages : 286 pages
Book Rating : 4.E/5 ( download)
Download or read book The Veterinary Receptionist's Handbook written by M. T. McClister and published by Veterinary Medicine Publishing Company. This book was released on 2000 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : John R. Corsan
Publisher : Elsevier Health Sciences
ISBN 13 : 0702033030
Total Pages : 171 pages
Book Rating : 4.7/5 (2 download)
Download or read book The Veterinary Receptionist written by John R. Corsan and published by Elsevier Health Sciences. This book was released on 2008-06-05 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. - The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients - Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' - Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness - Case studies used to help the reader identify and learn about specific issues and situations - The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity - Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service - Inclusion of more case study boxes and further reading references - Fresh 2-colour text for easy reading and increased navigability - New, durable cover
Author : Jill Renfrew
Publisher : American Animal Hospital Association
ISBN 13 : 1583261923
Total Pages : 162 pages
Book Rating : 4.5/5 (832 download)
Download or read book AAHA's Complete Guide for the Veterinary Client Service Representative written by Jill Renfrew and published by American Animal Hospital Association. This book was released on 2013 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accompanying CD-ROM contains ... "a Word document of the full contents [of the book]."--Page xv.
Author :
Publisher : American Animal Hospital Association
ISBN 13 :
Total Pages : 140 pages
Book Rating : 4.E/5 ( download)
Download or read book AAHA Guide to Creating an Employee Handbook written by and published by American Animal Hospital Association. This book was released on 1999 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : N. R. Burton
Publisher :
ISBN 13 :
Total Pages : 92 pages
Book Rating : 4.:/5 (89 download)
Download or read book A Guide for Receptionists in Veterinary Practice written by N. R. Burton and published by . This book was released on 1984 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Clare Tapsfield-Wright
Publisher : 5m Books Ltd
ISBN 13 : 1912178850
Total Pages : 307 pages
Book Rating : 4.9/5 (121 download)
Download or read book The New Vet's Handbook written by Clare Tapsfield-Wright and published by 5m Books Ltd. This book was released on 2018-10-15 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: Entering the veterinary profession after leaving vet school is a challenging stage of the new vet's career. Finding the right first placement, fitting in with colleagues, adapting to the practice environment and understanding what's expected of you clinically, professionally, ethically and academically are all challenges that face the new graduate. Attrition rates and reports of dissatisfaction of new graduates are high and a matter of concern to the profession and it is recognised that extra support and guidance is needed. The New Vet's Handbook acts as a guidebook for newly qualified vets on personal and professional issues, covering employment options, interviews, mentoring, working with clients, patients and colleagues, consulting advice, dealing with euthanasia, record keeping, veterinary standards, training and CPD, career options, professional skills and avoiding pitfalls relating to social media, drugs and ethical issues. The book also covers topics specific to vets in small animal and large animal practice. Written in a supportive and lighthearted way, The New Vet's Handbook aims to provide advice based on long held experience and reduce stress at a challenging time. It will be an essential read for newly qualified vets and final year vet students. (5m Books)
Author : Jerzy Gawor
Publisher : John Wiley & Sons
ISBN 13 : 1118974689
Total Pages : 88 pages
Book Rating : 4.1/5 (189 download)
Download or read book The Veterinary Dental Patient: A Multidisciplinary Approach written by Jerzy Gawor and published by John Wiley & Sons. This book was released on 2021-07-09 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides an interdisciplinary approach to the veterinary dental patient and offers guidance on all aspects of integrating dentistry into veterinary general practice The Veterinary Dental Patient: A Multidisciplinary Approach helps veterinarians understand the dental aspects of every canine and feline patient and shows them how to effectively manage their oral health. It also provides guidance to the rest of the veterinary team so they can offer a coordinated approach when recommending and performing veterinary dentistry as a regular part of general practice. Edited by two prominent veterinary dentists who are Board Certified in both Europe and the United States, the text includes the latest information on safe anesthetic and monitoring protocols, accurate diagnosis and management, and referring patients to specialists. Chapters cover: establishing a dental presence in general veterinary practice; nutrition, oral health, and feeding dental patients; local, regional, and systemic complications of dental diseases; pain management; ophthalmic considerations; common situations for malpractice and mistakes; oral and maxillofacial surgery; extraction techniques and equipment; drug dosages and more. The book also offers several helpful appendixes. The Veterinary Dental Patient: A Multidisciplinary Approach is an essential book for all vets in general small animal practice as well as the wider veterinary team, including managers, veterinary nurses and technicians, and administrative staff.
Author : Carol Gray
Publisher : John Wiley & Sons
ISBN 13 : 111869970X
Total Pages : 229 pages
Book Rating : 4.1/5 (186 download)
Download or read book Handbook of Veterinary Communication Skills written by Carol Gray and published by John Wiley & Sons. This book was released on 2013-05-23 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first definitive textbook on veterinary communication, written specifically for students and veterinary professionals by a group of international experts. Communication is a core clinical skill, and is now taught as a compulsory part of most veterinary degree courses. Good communication is crucial to the veterinarian-client-patient relationship, to patient health and ultimately to the success of any veterinary business. The book covers all the key areas of communication including: the basic framework for the veterinary consultation; professional, ethical and legal aspects; communication with clients and colleagues; and coping with end-of-life and other difficult situations. It combines the most up-to-date research with a wealth of practical information, such as: Real-life case studies to help you apply your learning to real scenarios Simple step-by-step guidelines showing you how to deal with specific situations Examples of written resources you can use in practice This valuable textbook has been written and edited by a carefully chosen group of specialists, comprising veterinary communication lecturers, veterinary practitioners, training managers and counsellors.
Author : Hanna Smith
Publisher :
ISBN 13 : 9781795640336
Total Pages : 150 pages
Book Rating : 4.6/5 (43 download)
Download or read book The New Receptionist written by Hanna Smith and published by . This book was released on 2019-03-08 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: First impressions do count.Jump-start your professional career or upgrade your skills with this exciting new book from The Hanna Smith Agency. For the professional business, build a solid foundation for your reception staff.They are your company's greatest asset.A wide range of topics covered in one book. Most of us know how to use a computer, answer a telephone and write an email, but can we do it in a professional setting? The New Receptionist gives special attention to working in a professional business environment where you'll need to know what a COO is, what the GDPR and POPI are, and what terms such as R&D and CRM are used for. Receptionists are introduced to and guided through their daily duties in a practical manner, with additional notes and definitions of terms for a comfortable learning experience. The New Receptionist covers the following areas: Writing a professional CV and covering letterInterview tipsThe daily duties of most receptionists Receiving and working with guestsPetty cash controlCourier servicesArranging travel for the purpose of businessWorking with time zonesAnswering the phones, transferring calls and taking messagesTelephone etiquette and dealing with angry callersSoftphones and hardphonesBusiness correspondence, including email, letters, memorandums, meeting minutes and working with proofing toolsEditing PDF documentsA checklist for meetingsTerms used in a business environmentWho is who in the company structurePOPI, the GDPR and the receptionistGeneral IT securityManaging your time, work, and career
Author : Gordon Lindsay Campbell
Publisher : OUP Oxford
ISBN 13 : 0191035157
Total Pages : 657 pages
Book Rating : 4.1/5 (91 download)
Download or read book The Oxford Handbook of Animals in Classical Thought and Life written by Gordon Lindsay Campbell and published by OUP Oxford. This book was released on 2014-08-28 with total page 657 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Oxford Handbook of Animals in Classical Thought and Life is the first comprehensive guide to animals in the ancient world, encompassing all aspects of the topic by featuring authoritative chapters on 33 topics by leading scholars in their fields. As well as an introduction to, and a survey of, each topic, it provides guidance on further reading for those who wish to study a particular area in greater depth. Both the realities and the more theoretical aspects of the treatment of animals in ancient times are covered in chapters which explore the domestication of animals, animal husbandry, animals as pets, Aesop's Fables, and animals in classical art and comedy, all of which closely examine the nature of human-animal interaction. More abstract and philosophical topics are also addressed, including animal communication, early ideas on the origin of species, and philosophical vegetarianism and the notion of animal rights.
Author : Hilary Orpet
Publisher : John Wiley & Sons
ISBN 13 : 111827945X
Total Pages : 400 pages
Book Rating : 4.1/5 (182 download)
Download or read book Handbook of Veterinary Nursing written by Hilary Orpet and published by John Wiley & Sons. This book was released on 2011-11-28 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Handbook of Veterinary Nursing presents essential guidance and helpful tips on developing and delivering high quality nursing care and skills. Fully updated, this easy-to-follow guide reflects recent changes to veterinary nursing qualifications, current terminology and drugs in use. The emphasis is on the importance of working methodically, using high quality procedures, to help the whole veterinary team ensure the most successful outcomes in animal care. Written in note form for quick reference by veterinary nurses and technicians at all stages of their training and career, this will be invaluable for both exam revision and quick reference in clinic. Contents include: The nursing process in veterinary care, physical assessment of the patient, managing the hospital environment, managing the operating room, surgical nursing activities, anaesthesia, diagnostic imaging, diagnostic tests, triage and emergency procedures, and essential calculations for drugs, fluids, nutrition and radiographic exposures. Key features: •Gives clinical advice quickly and simply •Written by authors with many years experience of veterinary nurse training and education •Contains essential calculations •Illustrated in colour throughout
Author : M. T. McClister
Publisher :
ISBN 13 : 9781607592655
Total Pages : 223 pages
Book Rating : 4.5/5 (926 download)
Download or read book The Dvm 360 Veterinary Receptionist's Handbook written by M. T. McClister and published by . This book was released on 2014 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers clear, concise instructions on animal care and veterinary customer service such as scheduling appointments, answering the phone, interacting with clients, contributing to practice marketing, handling emergencies, dispensing drugs. It also contains helpful answers to common questions about medical problems, surgical procedures including spay/neuter procedures, diagnostic tests, vaccinations, parasite control, and issues related to both small animals and horses. Revised and refined to reflect the modern veterinary practice, the new 3rd edition features a new chapter on fast-growing social media and web resources for medical/general practice info--Publisher's description.
Author : Merck and Co., Inc. Staff
Publisher :
ISBN 13 : 9780911910803
Total Pages : 0 pages
Book Rating : 4.9/5 (18 download)
Download or read book The Merck Veterinary Manual written by Merck and Co., Inc. Staff and published by . This book was released on 2003-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: For more than forty years, animal health professionals have turned to the Merck Veterinary Manualfor integrated, concise and reliable veterinary information. Now this manual covering the diagnosis, treatment, and prevention of diseases of companion, food and zoo animals.is available on an easy-to-use, fully searchable CD-ROM. The CD includes the full text of The Merck Veterinary Manual 8/e and has been enhanced with picture links featuring original anatomical artwork and numerous clinical and diagnostic illustrations, table links and quick search links that provide quick accesss to cross referenced text.
Author : Sandeep K. Vashist
Publisher : Academic Press
ISBN 13 : 012811794X
Total Pages : 498 pages
Book Rating : 4.1/5 (281 download)
Download or read book Handbook of Immunoassay Technologies written by Sandeep K. Vashist and published by Academic Press. This book was released on 2018-01-02 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: Handbook of Immunoassay Technologies: Approaches, Performances, and Applications unravels the role of immunoassays in the biochemical sciences. During the last four decades, a wide range of immunoassays has been developed, ranging from the conventional enzyme-linked immunosorbent assays, to the smartphone-based point-of-care formats. The advances in rapid biochemical procedures, novel biosensing schemes, fully integrated lab-on-a-chip platforms, prolonged biomolecular storage strategies, device miniaturization and interfacing, and emerging smart system technologies equipped with personalized mobile healthcare tools are paving the way to next-generation immunoassays, and are all discussed in this comprehensive text. Immunoassays play a prominent role in clinical diagnostics as they are the eyes of healthcare professionals, helping them make informed clinical decisions via confirmed disease diagnosis, and thus enabling favorable health outcomes. The faster and reliable diagnosis of infections will further control their spread to uninfected persons. Similarly, immunoassays play a prominent role in veterinary diagnostics, food analysis, environmental monitoring, defense and security, and other bioanalytical settings. Therefore, they enable the detection of a plethora of analytes, which includes disease biomarkers, pathogens, drug impurities, environmental contaminants, allergens, food adulterants, drugs of abuse and various biomolecules. - Provides a valuable increase of understanding of cellular and biomedical functions - Gives the most updated resource in the field of immunoassays, providing the comprehensive details of various types of immunoassays that need to be performed in healthcare, and in industrial, environmental and other biochemical settings - Discusses all multifarious aspects of immunoassays - Describes the immunoassay formats, along with their principle of operation, characteristics, pros and cons, and potential biochemical and bioanalytical applications - Provides extensive knowledge and guided insights as detailed by experienced, renowned experts and key opinion makers in the field of immunoassays
Author : Aubrey H. Fine
Publisher : Taylor & Francis
ISBN 13 : 1000919757
Total Pages : 1049 pages
Book Rating : 4.0/5 (9 download)
Download or read book The Routledge International Handbook of Human-Animal Interactions and Anthrozoology written by Aubrey H. Fine and published by Taylor & Francis. This book was released on 2023-09-26 with total page 1049 pages. Available in PDF, EPUB and Kindle. Book excerpt: This diverse, global, and interdisciplinary volume explores the existing research, practice, and ethical issues pertinent to the field of human-animal interactions (HAIs), interventions, and anthrozoology, focusing on the perceived physical and mental health benefits to humans and the challenges derived from these relationships. The book begins by exploring the basic theoretical principles of anthrozoology and HAI, such as the evolution and history of the field, the importance of language, the economic costs and current perspectives to physical and mental wellbeing, the origins of domestication of animals, anthropomorphism, and how animals fit into human societies. Chapters then move onto practice, covering topics such as how animals help childhood and adulthood development, pet ownership, disability, the roles of pets for people with psychiatric disorders, the links between animal and domestic abuse, and then more widely into the therapeutic roles of animals, animal-assisted therapies, interactions outside the home, working animals, animals in popular culture, and animals in research, for leisure, and food. Including chapters on a wide range of animals, from domesticated pets to wildlife, this collection examines the benefits yet also reveals the complexity, and often dark side, of human-animal relations. Interweaving accessible commentaries with revealing chapters throughout the text, this collection would be of great interest to students and practitioners in the fields of mental health, psychology, veterinary medicine, zoology, biology, social work, history, and sociology.
Author : United States. Department of Defense
Publisher : United States Department of Defense
ISBN 13 :
Total Pages : 584 pages
Book Rating : 4.M/5 ( download)
Download or read book DSCA Handbook written by United States. Department of Defense and published by United States Department of Defense. This book was released on 2010 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: This two-in one resource includes the Tactical Commanders and Staff Toolkit plus the Liaison Officer Toolkit. Defense Support of Civil Authorities (DSCA)) enables tactical level Commanders and their Staffs to properly plan and execute assigned DSCA missions for all hazard operations, excluding Chemical, Biological, Radiological, Nuclear, high yield Explosives (CBRNE) or acts of terrorism. Applies to all United States military forces, including Department of Defense (DOD) components (Active and Reserve forces and National Guard when in Federal Status). This hand-on resource also may be useful information for local and state first responders. Chapter 1 contains background information relative to Defense Support of Civil Authorities (DSCA) including legal, doctinal, and policy issues. Chapter 2 provides an overview of the incident management processes including National Response Framework (NRF), National Incident Management Systems (NIMS), and Incident Command System (ICS) as well as Department of Homeland Security (DHS). Chapter 3 discuses the civilian and military responses to natural disaster. Chapter 4 provides a brief overview of Joint Operation Planning Process and mission analyis. Chapter 5 covers Defense Support of Civilian Authorities (DSCA) planning factors for response to all hazard events. Chapter 6 is review of safety and operational composite risk management processes Chapters 7-11 contain Concepts of Operation (CONOPS) and details five natrual hazards/disasters and the pertinent planning factors for each within the scope of DSCA.
