Trust Matters

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Trust Matters

Author : Megan Tschannen-Moran
Publisher : John Wiley & Sons
ISBN 13 : 1118834372
Total Pages : 343 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis Trust Matters by : Megan Tschannen-Moran

Download or read book Trust Matters written by Megan Tschannen-Moran and published by John Wiley & Sons. This book was released on 2014-04-07 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make your school soar by escalating trust between teachers, students, and families Trust is an essential element in all healthy relationships, and the relationships that exist in your school are no different. How can your school leaders or teachers cultivate trust? How can your institution maintain trust once it is established? These are the questions addressed and answered in Trust Matters: Leadership for Successful Schools, 2nd Edition. The book delves into the helpful research that has been conducted on the topic of trust in school. Although rich with research data, Trust Matters also contains practical advice and strategies ready to be implemented. This second edition expands upon the role of trust between teachers and students, teachers and administrators, and schools and families. Trust Matters: Leadership for Successful Schools also covers a range of sub-topics relevant to trust in school. All chapters in the text have questions for reflection and discussion. Engaging chapters such as "Teachers Trust One Another" and "Fostering Trust with Students" have thought-provoking trust-building questions and activities you can use in the classroom or in faculty meetings. This valuable resource: Examines ways to cultivate trust Shares techniques and practices that help maintain trust Advises leaders of ways to include families in the school's circle of trust Addresses the by-products of betrayed trust and how to restore it With suspicion being the new norm within schools today, Trust Matters is the book your school needs to help it rise above. It shows just how much trust matters in all school relationships—administrator to teacher; teacher to student; school to family—and in all successful institutions.

Why Trust Matters

Author : Benjamin Ho
Publisher : Columbia University Press
ISBN 13 : 0231548427
Total Pages : 376 pages
Book Rating : 4.2/5 (315 download)

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Book Synopsis Why Trust Matters by : Benjamin Ho

Download or read book Why Trust Matters written by Benjamin Ho and published by Columbia University Press. This book was released on 2021-06-29 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have economists neglected trust? The economy is fundamentally a network of relationships built on mutual expectations. More than that, trust is the glue that holds civilization together. Every time we interact with another person—to make a purchase, work on a project, or share a living space—we rely on trust. Institutions and relationships function because people place confidence in them. Retailers seek to become trusted brands; employers put their trust in their employees; and democracy works only when we trust our government. Benjamin Ho reveals the surprising importance of trust to how we understand our day-to-day economic lives. Starting with the earliest societies and proceeding through the evolution of the modern economy, he explores its role across an astonishing range of institutions and practices. From contracts and banking to blockchain and the sharing economy to health care and climate change, Ho shows how trust shapes the workings of the world. He provides an accessible account of how economists have applied the mathematical tools of game theory and the experimental methods of behavioral economics to bring rigor to understanding trust. Bringing together insights from decades of research in an approachable format, Why Trust Matters shows how a concept that we rarely associate with the discipline of economics is central to the social systems that govern our lives.

Why Trust Matters

Author : Marc J. Hetherington
Publisher : Princeton University Press
ISBN 13 : 0691128707
Total Pages : 196 pages
Book Rating : 4.6/5 (911 download)

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Book Synopsis Why Trust Matters by : Marc J. Hetherington

Download or read book Why Trust Matters written by Marc J. Hetherington and published by Princeton University Press. This book was released on 2006-10-15 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: American public policy has become demonstrably more conservative since the 1960s. Neither Jimmy Carter nor Bill Clinton was much like either John F. Kennedy or Lyndon Johnson. The American public, however, has not become more conservative. Why, then, the right turn in public policy? Using both individual and aggregate level survey data, Marc Hetherington shows that the rapid decline in Americans' political trust since the 1960s is critical to explaining this puzzle. As people lost faith in the federal government, the delivery system for most progressive policies, they supported progressive ideas much less. The 9/11 attacks increased such trust as public attention focused on security, but the effect was temporary. Specifically, Hetherington shows that, as political trust declined, so too did support for redistributive programs, such as welfare and food stamps, and race-targeted programs. While the presence of race in a policy area tends to make political trust important for whites, trust affects policy preferences in other, non-race-related policy areas as well. In the mid-1990s the public was easily swayed against comprehensive health care reform because those who felt they could afford coverage worried that a large new federal bureaucracy would make things worse for them. In demonstrating a strong link between public opinion and policy outcomes, this engagingly written book represents a substantial contribution to the study of public opinion and voting behavior, policy, and American politics generally.

Trust Matters

Author : S. Bibb
Publisher : Springer
ISBN 13 : 0230508332
Total Pages : 186 pages
Book Rating : 4.2/5 (35 download)

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Book Synopsis Trust Matters by : S. Bibb

Download or read book Trust Matters written by S. Bibb and published by Springer. This book was released on 2004-02-24 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: Trust is seemingly in decline in contemporary society, yet its significance and value is undiminished. Numerous scandals afflicting business and politics, the growth of spin and a loss of faith in leaders as people with strong values have all eroded levels of trust. As trust becomes a scarcer commodity, those people and organizations that possess it have a distinct advantage. Trust matters - in fact, it is essential for: · Organizational Success and Profitability · Winning and Retaining Customers · Effective Leadership · Innovation and Creativity · Motivating and Energising People · Managing Risk · Personal Satisfaction, Fulfilment and Success This book is about trust: What can be achieved when it's present, what can happen when it's not and how to develop it.

Why Culture Matters Most

Author : David Charles Rose
Publisher :
ISBN 13 : 0199330727
Total Pages : 217 pages
Book Rating : 4.1/5 (993 download)

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Book Synopsis Why Culture Matters Most by : David Charles Rose

Download or read book Why Culture Matters Most written by David Charles Rose and published by . This book was released on 2019 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction -- The cultural commons -- Culture as moral beliefs -- Culture as instrument -- The rise of flourishing societies -- The free market democracy dilemma -- The fall of flourishing societies -- Family, religion, government, and civilization -- Conclusion

Everybody Matters

Author : Bob Chapman
Publisher : Portfolio
ISBN 13 : 1591847796
Total Pages : 274 pages
Book Rating : 4.5/5 (918 download)

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Book Synopsis Everybody Matters by : Bob Chapman

Download or read book Everybody Matters written by Bob Chapman and published by Portfolio. This book was released on 2015-10-06 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Bob Chapman, CEO of the $1.7 billion manufacturing company Barry-Wehmiller, is on a mission to change the way businesses treat their employees.” – Inc. Magazine Starting in 1997, Bob Chapman and Barry-Wehmiller have pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions, to be moved around, "managed" with carrots and sticks, or discarded at will. Instead, Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That’s not a cliché on a mission statement; it’s the bedrock of the company’s success. During tough times a family pulls together, makes sacrifices together, and endures short-term pain together. If a parent loses his or her job, a family doesn’t lay off one of the kids. That’s the approach Barry-Wehmiller took when the Great Recession caused revenue to plunge for more than a year. Instead of mass layoffs, they found creative and caring ways to cut costs, such as asking team members to take a month of unpaid leave. As a result, Barry-Wehmiller emerged from the downturn with higher employee morale than ever before. It’s natural to be skeptical when you first hear about this approach. Every time Barry-Wehmiller acquires a company that relied on traditional management practices, the new team members are skeptical too. But they soon learn what it’s like to work at an exceptional workplace where the goal is for everyone to feel trusted and cared for—and where it’s expected that they will justify that trust by caring for each other and putting the common good first. Chapman and coauthor Raj Sisodia show how any organization can reject the traumatic consequences of rolling layoffs, dehumanizing rules, and hypercompetitive cultures. Once you stop treating people like functions or costs, disengaged workers begin to share their gifts and talents toward a shared future. Uninspired workers stop feeling that their jobs have no meaning. Frustrated workers stop taking their bad days out on their spouses and kids. And everyone stops counting the minutes until it’s time to go home. This book chronicles Chapman’s journey to find his true calling, going behind the scenes as his team tackles real-world challenges with caring, empathy, and inspiration. It also provides clear steps to transform your own workplace, whether you lead two people or two hundred thousand. While the Barry-Wehmiller way isn’t easy, it is simple. As the authors put it: "Everyone wants to do better. Trust them. Leaders are everywhere. Find them. People achieve good things, big and small, every day. Celebrate them. Some people wish things were different. Listen to them. Everybody matters. Show them."

Leading Matters

Author : John L. Hennessy
Publisher : Stanford University Press
ISBN 13 : 1503608026
Total Pages : 205 pages
Book Rating : 4.5/5 (36 download)

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Book Synopsis Leading Matters by : John L. Hennessy

Download or read book Leading Matters written by John L. Hennessy and published by Stanford University Press. This book was released on 2018-09-04 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Leading Matters, current Chairman of Alphabet (Google's parent company), former President of Stanford University, and "Godfather of Silicon Valley," John L. Hennessy shares the core elements of leadership that helped him become a successful tech entrepreneur, esteemed academic, and venerated administrator. Hennessy's approach to leadership is laser-focused on the journey rather than the destination. Each chapter in Leading Matters looks at valuable elements that have shaped Hennessy's career in practice and philosophy. He discusses the pivotal role that humility, authenticity and trust, service, empathy, courage, collaboration, innovation, intellectual curiosity, storytelling, and legacy have all played in his prolific, interdisciplinary career. Hennessy takes these elements and applies them to instructive stories, such as his encounters with other Silicon Valley leaders including Jim Clark, founder of Netscape; Condoleezza Rice, former U.S. Secretary of State and Stanford provost; John Arrillaga, one of the most successful Silicon Valley commercial real estate developers; and Phil Knight, founder of Nike and philanthropist with whom Hennessy cofounded Knight-Hennessy Scholars at Stanford University. Across government, education, commerce, and non-profits, the need for effective leadership could not be more pressing. This book is essential reading for those tasked with leading any complex enterprise in the academic, not-for-profit, or for-profit sector.

The Four Factors of Trust

Author : Ashley Reichheld
Publisher : John Wiley & Sons
ISBN 13 : 1119855020
Total Pages : 310 pages
Book Rating : 4.1/5 (198 download)

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Book Synopsis The Four Factors of Trust by : Ashley Reichheld

Download or read book The Four Factors of Trust written by Ashley Reichheld and published by John Wiley & Sons. This book was released on 2022-10-25 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: The essential, data-driven blueprint to build trust in your organization. Did you know that trusted companies outperform their peers by up to 400%? That customers who trust a brand are 88% more likely to buy again? And that 79% of employees who trust their employer are more motivated to work (and less likely to leave)? The importance of trust is at an all-time high—just as our inclination to trust is at an all-time low. Building trust is your single greatest opportunity to create competitive advantage. With new data at its core, The Four Factors of Trust gives you practical guidance to measure and build trust in the relationships that matter the most—with your customers, workforce, and partners. Trust ultimately comes down to just Four Factors: Humanity, Capability, Transparency, and Reliability. These Four Factors make up Deloitte's HX TrustIDTM, a groundbreaking measurement tool poised to become the gold standard for evaluating organizational performance. Ashley Reichheld and Amelia Dunlop show how your organization can use HX TrustIDTM to measure, predict, and build trust to earn lifelong loyalty—and elevate the human experience with your customers, workforce, and partners. The Four Factors of Trust lays it all out in do-able parts so you can: Create better business outcomes by understanding how trust affects human behaviors Measure your company's trust score—revealing strengths, deficits, and opportunities to (re)build trust with key stakeholders Design actionable strategies to improve trust with your customers, workforce, and partners Build trust and earn loyalty through every business function from marketing to operations to talent experience With compelling stories from leading organizations—and practical applications in Marketing & Experience, Cybersecurity, HR, Sustainability (ESG), and Operations & Technology—The Four Factors of Trust will enable you to create the relationships you want to build, the organizations you want to belong to, and the world you want to live in.

A Matter of Trust

Author : Anne E. Schraff
Publisher : Townsend Press
ISBN 13 : 0944210031
Total Pages : 99 pages
Book Rating : 4.9/5 (442 download)

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Book Synopsis A Matter of Trust by : Anne E. Schraff

Download or read book A Matter of Trust written by Anne E. Schraff and published by Townsend Press. This book was released on 2001-12-01 with total page 99 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book centers on Darcy's growing conflict with her old friend, Brisana Meeks. Amid jealousy and competition, Darcy fights for her relationship with Hakeem Randall and struggles with her fears over her own family's future.

Trust Matters

Author : Raquel Barradas de Freitas
Publisher : Bloomsbury Publishing
ISBN 13 : 1509935266
Total Pages : 467 pages
Book Rating : 4.5/5 (99 download)

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Book Synopsis Trust Matters by : Raquel Barradas de Freitas

Download or read book Trust Matters written by Raquel Barradas de Freitas and published by Bloomsbury Publishing. This book was released on 2021-11-11 with total page 467 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the role of trust in public life. It seeks to contribute to a more nuanced understanding of certain fundamental concepts in political and legal theory, such as the concepts of authority, power, social practice, the rule of law, and justice by furnishing and sharpening our concepts of trust and trustworthiness. Bringing together contributors from across the social, cognitive, historical, and political sciences, the book opens up inquiries into central concepts in legal theory as well as new approaches and methodologies. The interdisciplinary contributions analyse the notions of trust, trustworthiness, and distrust and apply them to address a variety of problems and questions.

Trust Matters

Author : Megan Tschannen-Moran
Publisher : John Wiley & Sons
ISBN 13 : 1118837959
Total Pages : 343 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis Trust Matters by : Megan Tschannen-Moran

Download or read book Trust Matters written by Megan Tschannen-Moran and published by John Wiley & Sons. This book was released on 2014-03-05 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make your school soar by escalating trust between teachers, students, and families Trust is an essential element in all healthy relationships, and the relationships that exist in your school are no different. How can your school leaders or teachers cultivate trust? How can your institution maintain trust once it is established? These are the questions addressed and answered in Trust Matters: Leadership for Successful Schools, 2nd Edition. The book delves into the helpful research that has been conducted on the topic of trust in school. Although rich with research data, Trust Matters also contains practical advice and strategies ready to be implemented. This second edition expands upon the role of trust between teachers and students, teachers and administrators, and schools and families. Trust Matters: Leadership for Successful Schools also covers a range of sub-topics relevant to trust in school. All chapters in the text have questions for reflection and discussion. Engaging chapters such as "Teachers Trust One Another" and "Fostering Trust with Students" have thought-provoking trust-building questions and activities you can use in the classroom or in faculty meetings. This valuable resource: Examines ways to cultivate trust Shares techniques and practices that help maintain trust Advises leaders of ways to include families in the school's circle of trust Addresses the by-products of betrayed trust and how to restore it With suspicion being the new norm within schools today, Trust Matters is the book your school needs to help it rise above. It shows just how much trust matters in all school relationships—administrator to teacher; teacher to student; school to family—and in all successful institutions.

Trust Matters

Author : Leilah Vevaina
Publisher : Duke University Press
ISBN 13 : 1478027517
Total Pages : 155 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis Trust Matters by : Leilah Vevaina

Download or read book Trust Matters written by Leilah Vevaina and published by Duke University Press. This book was released on 2023-10-27 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although numbering fewer than 60,000 in a city of more than 12 million people, Mumbai’s Parsi community is one of the largest private landowners in the city due to its network of public charitable trusts. In Trust Matters Leilah Vevaina explores the dynamics and consequences of this conjunction of religion and capital as well as the activities of giving, disputing, living, and dying it enables. As she shows, communal trusts are the legal infrastructure behind formal religious giving and ritual in urban India that influence communal life. Vevaina proposes the trusts as a horoscope of the city—a constellation of housing, temples, and other spaces providing possible futures. She explores the charitable trust as a technology of time, originating in the nineteenth century, one that structures intergenerational obligations for Mumbai’s Parsis, connecting past and present, the worldly and the sacred. By approaching Mumbai through the legal mechanism of the trust and the people who live within its bounds as well as those who challenge or support it, Vevaina offers a new pathway into exploring property, religion, and kinship in the urban global South.

Trust in Schools

Author : Anthony Bryk
Publisher : Russell Sage Foundation
ISBN 13 : 161044096X
Total Pages : 238 pages
Book Rating : 4.6/5 (14 download)

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Book Synopsis Trust in Schools by : Anthony Bryk

Download or read book Trust in Schools written by Anthony Bryk and published by Russell Sage Foundation. This book was released on 2002-09-05 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most Americans agree on the necessity of education reform, but there is little consensus about how this goal might be achieved. The rhetoric of standards and vouchers has occupied center stage, polarizing public opinion and affording little room for reflection on the intangible conditions that make for good schools. Trust in Schools engages this debate with a compelling examination of the importance of social relationships in the successful implementation of school reform. Over the course of three years, Bryk and Schneider, together with a diverse team of other researchers and school practitioners, studied reform in twelve Chicago elementary schools. Each school was undergoing extensive reorganization in response to the Chicago School Reform Act of 1988, which called for greater involvement of parents and local community leaders in their neighborhood schools. Drawing on years longitudinal survey and achievement data, as well as in-depth interviews with principals, teachers, parents, and local community leaders, the authors develop a thorough account of how effective social relationships—which they term relational trust—can serve as a prime resource for school improvement. Using case studies of the network of relationships that make up the school community, Bryk and Schneider examine how the myriad social exchanges that make up daily life in a school community generate, or fail to generate, a successful educational environment. The personal dynamics among teachers, students, and their parents, for example, influence whether students regularly attend school and sustain their efforts in the difficult task of learning. In schools characterized by high relational trust, educators were more likely to experiment with new practices and work together with parents to advance improvements. As a result, these schools were also more likely to demonstrate marked gains in student learning. In contrast, schools with weak trust relations saw virtually no improvement in their reading or mathematics scores. Trust in Schools demonstrates convincingly that the quality of social relationships operating in and around schools is central to their functioning, and strongly predicts positive student outcomes. This book offer insights into how trust can be built and sustained in school communities, and identifies some features of public school systems that can impede such development. Bryk and Schneider show how a broad base of trust across a school community can provide a critical resource as education professional and parents embark on major school reforms. A Volume in the American Sociological Association's Rose Series in Sociology

The Speed of Trust

Author : Stephen M. R. Covey
Publisher : Simon and Schuster
ISBN 13 : 1847396224
Total Pages : 499 pages
Book Rating : 4.8/5 (473 download)

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Book Synopsis The Speed of Trust by : Stephen M. R. Covey

Download or read book The Speed of Trust written by Stephen M. R. Covey and published by Simon and Schuster. This book was released on 2008-09-04 with total page 499 pages. Available in PDF, EPUB and Kindle. Book excerpt: From Stephen R. Covey's eldest son come a revolutionary book that will guide business leaders, public figures and their organizations towards unprecedented productivity and satisfaction. Trust, says Stephen M. R. Covey, is the very basis of the 21st century's global economy, but its power is generally overlooked and misunderstood. Covey shows you how to inspire immediate trust in everyone you encounter - colleagues, constituents, the marketplace - allowing you to forego the time-killing and energy-draining check and balance bureaucracies that are so often relied upon in lieu of actual trust.

The Trusted Advisor

Author : David H. Maister
Publisher : Simon and Schuster
ISBN 13 : 147110964X
Total Pages : 234 pages
Book Rating : 4.4/5 (711 download)

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Book Synopsis The Trusted Advisor by : David H. Maister

Download or read book The Trusted Advisor written by David H. Maister and published by Simon and Schuster. This book was released on 2012-12-11 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beside talent and a sterling portfolio, what can world-class consultants like Deloitte & Touche, Societe General and Towers Perrin boast has helped them achieve success in our entrepreneurial economy? They all have the inside track on the indispensable "Trusted Advisor" model for client relationships, created by renowned experts Charles Green and Robert Galford. Now Green and Galford have teamed up with the acclaimed David Maister in order to help their latest high-profile, fast-forward client: you. In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise. Today, it's all about the vital ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. With this critical, highly detailed and accessible resource, readers will learn the five crucial steps for developing, managing and improving client confidence. For both emerging and established entrepreneurs and consultants, THE TRUSTED ADVISOR is the first truly indispensable business book of the decade.

Literacy Essentials

Author : Regie Routman
Publisher : Taylor & Francis
ISBN 13 : 1003842542
Total Pages : 397 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis Literacy Essentials by : Regie Routman

Download or read book Literacy Essentials written by Regie Routman and published by Taylor & Francis. This book was released on 2023-10-10 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: In her practical and inspirational book,Literacy Essentials: Engagement, Excellence, and Equity for All Learners , author Regie Routman guides K-12 teachers to create a trusting, intellectual, and equitable classroom culture that allows all learners to thrive as self-directed readers, writers, thinkers, and responsible citizens. Over the course of three sections, Routman provides numerous Take Action ideas for implementing authentic and responsive teaching, assessing, and learning. This book poses akey question: How do we rise to the challenge of providing an engaging, excellent, equitable education for all learners, including those from high poverty and underserved schools?Teaching for Engagement: Many high performing schools are characterized by a a thriving school culture built on a network of authentic communication. Teachers can strengthen classroom engagement by building a trusting and welcoming environment where all students can have a safe and collaborative space to grow and develop.Pursuing Excellence: Routman identifies 10 key factors that describe an excellent teacher, ranging from intellectual curiosity to creativity, and explains how carrying yourself as a role model contributes to an inclusive, caring, empathic, and fair classroom. She also stresses the importance for school leaders to make job-embedded professional development a top priority.Dismantling Unequal Education: The huge gap in the quality of education in high vs low income communities is the civil rights issue of the 21st century, according to Routman. She spells out specific actions educators can take to create more equitable schools and classrooms, such as diversifying texts used in curriculums and ensuring all students have access to opportunities to discuss, reflect, and engage with important ideas.From the author, I wroteLiteracy Essentials , because I saw a need to simplify teaching, raise expectations, and make expert teaching possible for all of us. I saw a need to emphasize how a school culture of kindness, trust, respect, and curiosity is essential to any lasting achievement. I saw a need to demonstrate and discuss how and why the beliefs, actions, knowledge we hold determine the potential for many of our students. Equal opportunity to learn depends on a culture of engagement and equity, which under lies a relentless pursuit of excellence.

What Matters Now

Author : Gary Hamel
Publisher : John Wiley & Sons
ISBN 13 : 1118219082
Total Pages : 308 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis What Matters Now by : Gary Hamel

Download or read book What Matters Now written by Gary Hamel and published by John Wiley & Sons. This book was released on 2012-01-04 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is not a book about one thing. It's not a 250-page dissertation on leadership, teams or motivation. Instead, it's an agenda for building organizations that can flourish in a world of diminished hopes, relentless change and ferocious competition. This is not a book about doing better. It's not a manual for people who want to tinker at the margins. Instead, it's an impassioned plea to reinvent management as we know it—to rethink the fundamental assumptions we have about capitalism, organizational life, and the meaning of work. Leaders today confront a world where the unprecedented is the norm. Wherever one looks, one sees the exceptional and the extraordinary: Business newspapers decrying the state of capitalism. Once-innovative companies struggling to save off senescence. Next gen employees shunning blue chips for social start-ups. Corporate miscreants getting pilloried in the blogosphere. Entry barriers tumbling in what were once oligopolistic strongholds. Hundred year-old business models being rendered irrelevant overnight. Newbie organizations crowdsourcing their most creative work. National governments lurching towards bankruptcy. Investors angrily confronting greedy CEOs and complacent boards. Newly omnipotent customers eagerly wielding their power. Social media dramatically transforming the way human beings connect, learn and collaborate. Obviously, there are lots of things that matter now. But in a world of fractured certainties and battered trust, some things matter more than others. While the challenges facing organizations are limitless; leadership bandwidth isn't. That's why you have to be clear about what really matters now. What are the fundamental, make-or-break issues that will determine whether your organization thrives or dives in the years ahead? Hamel identifies five issues are that are paramount: values, innovation, adaptability, passion and ideology. In doing so he presents an essential agenda for leaders everywhere who are eager to... move from defense to offense reverse the tide of commoditization defeat bureaucracy astonish their customers foster extraordinary contribution capture the moral high ground outrun change build a company that's truly fit for the future Concise and to the point, the book will inspire you to rethink your business, your company and how you lead.