Training Design For The Hospitality Industry

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Training Design for the Hospitality Industry

Author : Christine Jaszay
Publisher : Delmar Pub
ISBN 13 : 9780766845930
Total Pages : 206 pages
Book Rating : 4.8/5 (459 download)

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Book Synopsis Training Design for the Hospitality Industry by : Christine Jaszay

Download or read book Training Design for the Hospitality Industry written by Christine Jaszay and published by Delmar Pub. This book was released on 2003 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: For courses in university or community college hospitality management programs, this text offers a practical, how-to approach for designing training programs for their specific organization's operational needs. Well-designed training is recognized by industry and university experts as essential for hospitality operations to be successful. Yet instructional design, how-to design training, is rarely taught outside of university education programs. This text presents a training design model and step-by-step directions are described and demonstrated through the use of a case study. Students follow a training design consultant through the steps as the training is designed for the various positions in a small hotel. One of the key elements of the process is determining what the style and content of the training should be. This is addressed in a very practical and hands-on manner. The examples used may be modified for any line or position in the hospitality industry. In addition, the theories of why training is important, what benefits can be achieved through formal training and more, is addressed in context with the actual steps of effective training design. Students in hospitality management will be more marketable and are likely to be more successful with this type of knowledge and skills in their tool kit.

Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry

Author : Salih Kusluvan
Publisher : Nova Publishers
ISBN 13 : 9781590336304
Total Pages : 876 pages
Book Rating : 4.3/5 (363 download)

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Book Synopsis Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry by : Salih Kusluvan

Download or read book Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry written by Salih Kusluvan and published by Nova Publishers. This book was released on 2003 with total page 876 pages. Available in PDF, EPUB and Kindle. Book excerpt: The tourism industry, of which the hospitality industry is the core element, is one of the largest and the fastest growing industries world-wide. According to World Tourism Organisation forecasts, the industry will continue to grow and employ more people in the twenty-first century. In parallel with the growth of the tourism and hospitality industry world-wide, consumer expectations and demands for quality are rising while consumer tastes are varying on the one hand, and competition among the firms, both nationally and internationally, is intensifying on the other. In this business environment of heightened consumer expectations, distinct market segments that demand unique products and services, and stiff competition, tourism and hospitality organisations are looking for ways to excel in service quality, customer satisfaction, competition and performance. This book takes the view that employees are one of the most, if not the most, important resources or assets for tourism and hospitality organisations in their endeavour to provide excellent service, meet and exceed consumer expectations, achieve competitive advantage and exceptional organisational performance. The purpose of this book is to emphasise the critical role of employees for tourism and hospitality organisations and to examine the ways and means of managing their attitudes and behaviours for the mutual benefit of both parties: tourism and hospitality organisations and their employees.

Training and Development for the Hospitality Industry (AHLEI)

Author : Debra F. Cannon
Publisher : Pearson Higher Ed
ISBN 13 : 0133454169
Total Pages : 470 pages
Book Rating : 4.1/5 (334 download)

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Book Synopsis Training and Development for the Hospitality Industry (AHLEI) by : Debra F. Cannon

Download or read book Training and Development for the Hospitality Industry (AHLEI) written by Debra F. Cannon and published by Pearson Higher Ed. This book was released on 2013-05-03 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Every hospitality organization needs well-trained employees. Use this text to teach your students how to be excellent trainers who understand the role training plays in the organization, how to design it, and how to deliver it. Students will learn: • How to measure training as an investment in the organization • Assessment methods to determine training needs • Instructional design techniques and

Training for Trainers

Author :
Publisher : Andrew E Schwartz
ISBN 13 : 1928950485
Total Pages : 138 pages
Book Rating : 4.9/5 (289 download)

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Book Synopsis Training for Trainers by :

Download or read book Training for Trainers written by and published by Andrew E Schwartz. This book was released on 2001-02 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Instruction Design in Hospitality: Teachers and Practitioners

Author : Chun Min Kuo
Publisher : Mahi Publication
ISBN 13 : 9395581271
Total Pages : 160 pages
Book Rating : 4.3/5 (955 download)

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Book Synopsis Instruction Design in Hospitality: Teachers and Practitioners by : Chun Min Kuo

Download or read book Instruction Design in Hospitality: Teachers and Practitioners written by Chun Min Kuo and published by Mahi Publication. This book was released on 2022-11-10 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: As Taiwan has become a member of the World Trade Organization and the government initiated “Doubling Tourist Arrivals,” hospitality management programs have been booming fast and facing a big challenge in both internal and external environments. With a literature review, in-depth interviews, and focus groups, the study gains the professional competencies required by the hotel industry and organized them into three levels: the first level is the goal level, the second is the objective, and the third is the attribute level. The objective level includes five items of professional knowledge, professional skills, communication competency, management competency, and working attitude. There are twenty-0ne items in the attribute level. To calculate the weight of each level, the study employs the Analysis Hierarchical Process (AHP). Among the five items under the objective level working attitude receives the highest rank of professional competency, and professional knowledge the lowest. As of the attribute e level, management time is scored the highest, and the competency of statement analysis is the lowest.

Hospitality Management Education

Author : Kaye Sung Chon
Publisher : Routledge
ISBN 13 : 1136379282
Total Pages : 303 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Hospitality Management Education by : Kaye Sung Chon

Download or read book Hospitality Management Education written by Kaye Sung Chon and published by Routledge. This book was released on 2013-04-03 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: Help students succeed now and in the future in any aspect of the hospitality field! Hospitality Management Education focuses on the academic aspect of hospitality--the mechanisms of hospitality education programs, their missions, their constituents, and the outcomes of their efforts. This book examines why people study hospitality management, the vast opportunities the field offers, and ways to best prepare students for a career in the industry or in academia. Within Hospitality Management Education, you'll find exhibits, figures, tables, and insight into innovative practice methods that will strengthen your skills as an educator and contributor to the growing success of this discipline. Containing research and first-hand accounts, Hospitality Management Education offers you insight into qualities and strategies that make educators or employees effective and successful in the industry. You'll find useful information to help you better prepare students and enhance your teaching skills, such as: understanding the history and advances of hospitality management education during the past 75 years stressing the difference between the hospitality industry and other industries to help prospective hospitality students understand the unique rigors of hospitality examining degree programs in the United Kingdom, Australia, and the United States to identify common global teaching trends, differences, and program outcomes enhancing student learning and education programs by linking academic hospitality programs to industry through internships, involvement with industry associations, and advisory councils assuring quality in academic programs through accreditation, certification, outside peer reviews, outside reviews by the industry, and administrative reviews of the faculty preparing for a professional academic career through strategic career planning, networking, and targeting hospitality programs Hospitality Management Education discusses educational trends as a whole over the past decade to give you insight into future directions of hospitality such as increased specialization, growing numbers of faculty, more funding, and increased academic focus on research and scholarship. In this valuable volume, you'll find methods and suggestions that will make you a more knowledgeable and effective educator!

The Contemporary Hotel Industry

Author : Charalampos Giousmpasoglou
Publisher : Springer Nature
ISBN 13 : 3031528034
Total Pages : 256 pages
Book Rating : 4.0/5 (315 download)

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Book Synopsis The Contemporary Hotel Industry by : Charalampos Giousmpasoglou

Download or read book The Contemporary Hotel Industry written by Charalampos Giousmpasoglou and published by Springer Nature. This book was released on with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Analysis of Senior Management Training Needs in International Hotel Companies - A Field Study

Author : Olivier Harnisch
Publisher : GRIN Verlag
ISBN 13 : 3640116755
Total Pages : 58 pages
Book Rating : 4.6/5 (41 download)

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Book Synopsis Analysis of Senior Management Training Needs in International Hotel Companies - A Field Study by : Olivier Harnisch

Download or read book Analysis of Senior Management Training Needs in International Hotel Companies - A Field Study written by Olivier Harnisch and published by GRIN Verlag. This book was released on 2008-08 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2007 in the subject Hotel Industry / Catering, grade: "-", London Metropolitan University (Birkbeck College), course: MSc in Organisational Bahaviour, 85 entries in the bibliography, language: English, abstract: A thorough analysis of training needs is an important component of any systematic training strategy. International hotel companies face substantial challenges in terms of human resources development. This situation may lead the assumption that they would therefore apply particular care in the planning, design, implementation and evaluation of their training activities. This study's objectives were to explore whether large hotel companies sufficiently consider organizational, task and person aspects when analyzing their senior management's training needs, and on the other hand, to investigate how systematically they apply the training cycle. The 15 largest international hotel organizations were selected to participate in this qualitative study in which relevant questions were asked to one senior Human Resources Executive of each company via a semi-structured telephone interview. Answers from eleven organizations were obtained. The responses suggest that structured and exhaustive approaches to training needs analysis are the exception rather than the norm. All companies do in some way assess existing training needs. However except for one company, none comprehensively considers all three areas of training needs. The general focus seems to be on persons' needs, and to a lesser degree on the organization's needs and current industry trends. There is a clear preference to rely on performance reviews and individual assessment centre results. These two sources were mentioned by a large majority of respondents. Less often, overall company results in terms of finances, quality and sometimes other balance score card criteria provide an impetus for training activities. This suggests that organizational needs are taken into account. Very li

Training Manual for Business and Hospitality Students

Author : Maria Puljak
Publisher : Balboa Press
ISBN 13 : 1504368223
Total Pages : 97 pages
Book Rating : 4.5/5 (43 download)

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Book Synopsis Training Manual for Business and Hospitality Students by : Maria Puljak

Download or read book Training Manual for Business and Hospitality Students written by Maria Puljak and published by Balboa Press. This book was released on 2016-12-07 with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt: This training manual consists of the necessary information required to design and deliver training sessions successfully. The aim is to encourage trainees in the workforce to have positive attitudes about learning, training and education, and how management can achieve market potential through implementing and measuring training programs. This book describes how to assess each and every element of performance criteria and the facilities needed to achieve stated goals and objectives. It also describes how to ensure that appropriate procedures, practices, and relevant documents are followed when dealing with customer orders to identify purchase orders and relevant strategies and provides all critical requirements when dealing with contractors and suppliers. It also provides the necessary requirements needed when dealing with conflicting situation and teaches the trainees appropriate methodology and application required when planning and conducting assessment tasks within the hospitality industry.

Training for the Hospitality Industry

Author : Lewis C. Forrest
Publisher :
ISBN 13 : 9780866120098
Total Pages : 354 pages
Book Rating : 4.1/5 (2 download)

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Book Synopsis Training for the Hospitality Industry by : Lewis C. Forrest

Download or read book Training for the Hospitality Industry written by Lewis C. Forrest and published by . This book was released on 1983-01-01 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Current Issues in Hospitality and Tourism

Author : A. Zainal
Publisher : CRC Press
ISBN 13 : 0203075366
Total Pages : 666 pages
Book Rating : 4.2/5 (3 download)

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Book Synopsis Current Issues in Hospitality and Tourism by : A. Zainal

Download or read book Current Issues in Hospitality and Tourism written by A. Zainal and published by CRC Press. This book was released on 2012-08-22 with total page 666 pages. Available in PDF, EPUB and Kindle. Book excerpt: Globally the hospitality and tourism industry is evolving and undergoing radical changes. The past practices are now advancing through the rapid development of knowledge and skills acquired to adapt and create innovations in various ways. Hence, it is imperative that we have an understanding of the present issues so that we are able to remedy probl

Principles of Management for the Hospitality Industry

Author : Dana V Tesone
Publisher : Routledge
ISBN 13 : 113643643X
Total Pages : 401 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Principles of Management for the Hospitality Industry by : Dana V Tesone

Download or read book Principles of Management for the Hospitality Industry written by Dana V Tesone and published by Routledge. This book was released on 2012-05-23 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers. By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given topic, and concludes with the outcome of this scenario to reinforce the lessons learnt throughout the chapter. Highly practical in approach, this is an up-to-date and skilful integration of all core areas of management. It is packed with tools and techniques to aid learning and understanding: improve your professional management vocabulary with definitions in each chapter, and a complete glossary of terms visualize key concepts with over one hundred explanatory diagrams gain confidence by testing your understanding on the accompanying website practical applications of theory are illustrated in international case studies throughout the book discussion questions prompt an exploration of key concepts.

Handbook of Human Resource Management in the Tourism and Hospitality Industries

Author : Ronald J. Burke
Publisher : Edward Elgar Publishing
ISBN 13 : 1786431378
Total Pages : pages
Book Rating : 4.7/5 (864 download)

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Book Synopsis Handbook of Human Resource Management in the Tourism and Hospitality Industries by : Ronald J. Burke

Download or read book Handbook of Human Resource Management in the Tourism and Hospitality Industries written by Ronald J. Burke and published by Edward Elgar Publishing. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Drawing on contemporary research, this Handbook provides a provocative review of the major human resource challenges facing the hospitality and tourism sector today.

Hospitality Management Education

Author : Kaye Sung Chon
Publisher : Routledge
ISBN 13 : 1136379355
Total Pages : 320 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Hospitality Management Education by : Kaye Sung Chon

Download or read book Hospitality Management Education written by Kaye Sung Chon and published by Routledge. This book was released on 2013-04-03 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Help students succeed now and in the future in any aspect of the hospitality field! Hospitality Management Education focuses on the academic aspect of hospitality--the mechanisms of hospitality education programs, their missions, their constituents, and the outcomes of their efforts. This book examines why people study hospitality management, the vast opportunities the field offers, and ways to best prepare students for a career in the industry or in academia. Within Hospitality Management Education, you'll find exhibits, figures, tables, and insight into innovative practice methods that will strengthen your skills as an educator and contributor to the growing success of this discipline. Containing research and first-hand accounts, Hospitality Management Education offers you insight into qualities and strategies that make educators or employees effective and successful in the industry. You'll find useful information to help you better prepare students and enhance your teaching skills, such as: understanding the history and advances of hospitality management education during the past 75 years stressing the difference between the hospitality industry and other industries to help prospective hospitality students understand the unique rigors of hospitality examining degree programs in the United Kingdom, Australia, and the United States to identify common global teaching trends, differences, and program outcomes enhancing student learning and education programs by linking academic hospitality programs to industry through internships, involvement with industry associations, and advisory councils assuring quality in academic programs through accreditation, certification, outside peer reviews, outside reviews by the industry, and administrative reviews of the faculty preparing for a professional academic career through strategic career planning, networking, and targeting hospitality programs Hospitality Management Education discusses educational trends as a whole over the past decade to give you insight into future directions of hospitality such as increased specialization, growing numbers of faculty, more funding, and increased academic focus on research and scholarship. In this valuable volume, you'll find methods and suggestions that will make you a more knowledgeable and effective educator!

Training for the Hospitality Industry

Author : Lewis C. Forrest
Publisher :
ISBN 13 : 9780866120449
Total Pages : 404 pages
Book Rating : 4.1/5 (24 download)

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Book Synopsis Training for the Hospitality Industry by : Lewis C. Forrest

Download or read book Training for the Hospitality Industry written by Lewis C. Forrest and published by . This book was released on 1990 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Instructional Design For Dummies

Author : Susan M. Land
Publisher : John Wiley & Sons
ISBN 13 : 1394211589
Total Pages : 327 pages
Book Rating : 4.3/5 (942 download)

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Book Synopsis Instructional Design For Dummies by : Susan M. Land

Download or read book Instructional Design For Dummies written by Susan M. Land and published by John Wiley & Sons. This book was released on 2024-04-23 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: The streamlined, simplified, beginner-friendly introduction to instructional design Instructional Design For Dummies will teach you how to design and build learning content to create effective, engaging learning experiences that lead to improved learning outcomes and skill development. This book breaks down the instructional design process into bite-sized pieces, so you can learn techniques and best practices without getting bogged down in theory. Learn about various instructional design models and frameworks, then discover the different options for designing learning experiences. Take into account learning foundations, goals, and contexts, then create stellar lessons for in-person or virtual delivery. This Dummies guide is your starting place for creating impactful courses, without the technical jargon. Learn the basics of instructional design so you can create meaningful learning experiences Discover techniques that will help you design high-quality content for any context Improve learning outcomes and deliver training content with greater efficiency Skip the complex theories and technical jargon and focus on the info you need to know This book is perfect for anyone who needs to develop a course, design a curriculum or training program, or provide educational content without being formally trained in instructional design. It’s also a great supplement to college-level instructional design courses. Whatever you’re teaching, Instructional Design For Dummies will help you teach it better.

The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry

Author : Ashokkumar Manoharan
Publisher : Taylor & Francis
ISBN 13 : 1000963004
Total Pages : 464 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry by : Ashokkumar Manoharan

Download or read book The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry written by Ashokkumar Manoharan and published by Taylor & Francis. This book was released on 2023-10-13 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: Interdisciplinary in terms of both its coverage and contributions, The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry provides an informative and systematic guide to the current state of knowledge on workforce diversity and its management. Providing empirical knowledge and reflective practice on diversity issues and their management in the hospitality industry, this handbook includes chapters written by a plethora of experts in the diversity management (DM) field, including scholars, academics, and industry experts, such as managers from leading hospitality industry firms. Logically structured and embellished with illustrative figures throughout, the volume provides critical reviews and an appraisal of current research and the future development of conceptual and theoretical approaches to diversity, equity, and inclusion (DEI) management in the hospitality industry, including dimensions of diversity in hospitality, such as gender, cultural/ethnic, age, disability, sexual orientation, and Indigenous workers. Elucidative examples are used from different countries such as Australia, Austria, Canada, Japan, United Arab Emirates, and India, and the volume takes a solution-based approach, providing future directions for emerging diversity researchers. Global in perspective, this book is a pivotal teaching resource for academics, an illustrative reference resource for Ph.D. students and early career researchers who work on workforce diversity and a practical guide for managers and HR consultants. It will also appeal to wider audiences, including those in tourism, recreation and leisure studies, and other professional fields.