Total Quality Management

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Author :
Publisher : Routledge
ISBN 13 : 1351407775
Total Pages : 576 pages
Book Rating : 4.3/5 (514 download)

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Book Synopsis Total Quality Management by : Joel E. Ross

Download or read book Total Quality Management written by Joel E. Ross and published by Routledge. This book was released on 2017-10-06 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt: Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are: A new chapter on the emerging Theory of Constraints Expanded treatment of Process Management Eleven new readings Ten new cases Chapter examples of TQM at 12 Baldrige winning organizations End of chapter recommendations for further reading Revised and updated textual material The Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case. Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations.

Total Quality Management

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Publisher :
ISBN 13 : 9780963403001
Total Pages : 325 pages
Book Rating : 4.4/5 (3 download)

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Book Synopsis Total Quality Management by : Joel E. Ross

Download or read book Total Quality Management written by Joel E. Ross and published by . This book was released on 1993 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Total Quality Management

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Author :
Publisher : Routledge
ISBN 13 : 9780750689250
Total Pages : 480 pages
Book Rating : 4.6/5 (892 download)

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Book Synopsis Total Quality Management by : John S. Oakland

Download or read book Total Quality Management written by John S. Oakland and published by Routledge. This book was released on 1996 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.

TOTAL QUALITY MANAGEMENT

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Publisher : PHI Learning Pvt. Ltd.
ISBN 13 : 9788120329959
Total Pages : 264 pages
Book Rating : 4.3/5 (299 download)

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Book Synopsis TOTAL QUALITY MANAGEMENT by : B. JANAKIRAMAN

Download or read book TOTAL QUALITY MANAGEMENT written by B. JANAKIRAMAN and published by PHI Learning Pvt. Ltd.. This book was released on 2006-01-01 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Providing accessible coverage of the basics and practical aspects of total quality management, this book is intended for students of management and engineering. The text adopts a realistic approach to the teaching of the subject with the principal focus on the philosophy of total quality management and its role in today’s world of fierce business competition. Discusses the mechanism of quality control, quality assurance and different types of quality control tools and their usage. Features the Japanese management philosophy, quality awards and standards. Presents the differences between total quality management and business process re-engineering and approaches to integrate them. Describes the various aspects of benchmarking, capability maturity model and customer relationship management.

Total Quality Management: Text, Cases and Readings

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Publisher :
ISBN 13 : 9788175140127
Total Pages : 479 pages
Book Rating : 4.1/5 (41 download)

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Book Synopsis Total Quality Management: Text, Cases and Readings by : J.E. Ross

Download or read book Total Quality Management: Text, Cases and Readings written by J.E. Ross and published by . This book was released on 2004-12-01 with total page 479 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Principles of Total Quality

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Author :
Publisher : CRC Press
ISBN 13 :
Total Pages : 518 pages
Book Rating : 4./5 ( download)

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Book Synopsis Principles of Total Quality by : Vincent K. Omachonu

Download or read book Principles of Total Quality written by Vincent K. Omachonu and published by CRC Press. This book was released on 2004-05-27 with total page 518 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of Principles of Total Quality explains this strategy for both the service and manufacturing sectors. This edition addr

Total Quality Management

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Publisher :
ISBN 13 : 9789351423959
Total Pages : 758 pages
Book Rating : 4.4/5 (239 download)

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Book Synopsis Total Quality Management by : K. Shridhara Bhat

Download or read book Total Quality Management written by K. Shridhara Bhat and published by . This book was released on 2015 with total page 758 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Total Quality Management

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Author :
Publisher : John Wiley & Sons
ISBN 13 :
Total Pages : 664 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Total Quality Management by : Ashok Rao

Download or read book Total Quality Management written by Ashok Rao and published by John Wiley & Sons. This book was released on 1996-02-16 with total page 664 pages. Available in PDF, EPUB and Kindle. Book excerpt: The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control.

TQM: Text with Cases

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Author :
Publisher : Routledge
ISBN 13 : 1136352570
Total Pages : 489 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis TQM: Text with Cases by : John S Oakland

Download or read book TQM: Text with Cases written by John S Oakland and published by Routledge. This book was released on 2012-05-23 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'TQM: Text with Cases' is clearly written in a logical manner and points are supported by real life case studies. Professor Oakland demonstrates how a Total Quality Management strategy can be applied in all business activities to achieve world-class performance. This third edition features several major changes including new material on process modelling and management, quality management systems, people development, performance measurement, the Business Excellence Model, self-assessment, benchmarking, and the implementation of TQM. Case studies reflecting the latest developments in the area from leading exponents of TQM and Business Excellence have been included. These focus on organizations which have fully integrated the TQ approach into their business operations and delivered real benefits.

Quality

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Author :
Publisher : Springer
ISBN 13 : 9811312710
Total Pages : 393 pages
Book Rating : 4.8/5 (113 download)

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Book Synopsis Quality by : S. P. Mukherjee

Download or read book Quality written by S. P. Mukherjee and published by Springer. This book was released on 2018-07-13 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a comprehensive overview of quality and quality management. It also explores total quality management, covering its human, technological and analytical imperatives. It also examines quality systems and system standards, highlighting essential features and avoiding a reproduction of the ISO 9000 standard, as well as people-related issues in implementing a quality system. A holistic understanding of quality considerations, which now permeate every aspect of human life, should guide related policies, plans and practices. The book describes the all-pervasive characteristics of quality, putting together diverse definitions of "quality," outlining its different dimensions, and linking it with reliability and innovation. It goes on to assess the quality of measurements in terms of precision, accuracy and uncertainty and discusses managing quality with a focus on business performance. This is followed by a chapter on improving process quality, which is the summum bonum of quality management, and a chapter addressing the crucial problem of measuring customer satisfaction through appropriate models and tools. Further, it covers non-traditional subjects such as quality of life, quality of working life, quality assurance and improvement in education, with special reference to higher education, quality in research and development and characterizes the quality-related policies and practices in Indian industry. The last chapter provides a broad sketch of some recent advances in statistical methods for quality management. Along with the research community, the book’s content is also useful for practitioners and industry watchers.

Leading Change

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Publisher : Harvard Business Press
ISBN 13 : 1422186431
Total Pages : 210 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Leading Change by : John P. Kotter

Download or read book Leading Change written by John P. Kotter and published by Harvard Business Press. This book was released on 2012 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widespread and difficult change is no longer the exception. By outlining the process organizations have used to achieve transformational goals and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work.

Total Quality

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Publisher : South Western Educational Publishing
ISBN 13 : 9780324012767
Total Pages : 384 pages
Book Rating : 4.0/5 (127 download)

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Book Synopsis Total Quality by : James Robert Evans

Download or read book Total Quality written by James Robert Evans and published by South Western Educational Publishing. This book was released on 2000 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work aims to familiarise managers with the principles and methods associated with top quality management, to show how these have been put into effect and the relationship between TQM principles and the theories and models studied in practice.

Total Quality Management in Education

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Author :
Publisher : Psychology Press
ISBN 13 : 0749437960
Total Pages : 176 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Total Quality Management in Education by : Edward Sallis

Download or read book Total Quality Management in Education written by Edward Sallis and published by Psychology Press. This book was released on 2002 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for management in their school.

Oakland on Quality Management

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Author :
Publisher : Routledge
ISBN 13 : 1136376100
Total Pages : 479 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Oakland on Quality Management by : John S Oakland

Download or read book Oakland on Quality Management written by John S Oakland and published by Routledge. This book was released on 2012-05-04 with total page 479 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues.

The Theory of the Business (Harvard Business Review Classics)

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Publisher : Harvard Business Press
ISBN 13 : 1633692531
Total Pages : 31 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis The Theory of the Business (Harvard Business Review Classics) by : Peter F. Drucker

Download or read book The Theory of the Business (Harvard Business Review Classics) written by Peter F. Drucker and published by Harvard Business Press. This book was released on 2017-04-18 with total page 31 pages. Available in PDF, EPUB and Kindle. Book excerpt: Peter F. Drucker argues that what underlies the current malaise of so many large and successful organizations worldwide is that their theory of the business no longer works. The story is a familiar one: a company that was a superstar only yesterday finds itself stagnating and frustrated, in trouble and, often, in a seemingly unmanageable crisis. The root cause of nearly every one of these crises is not that things are being done poorly. It is not even that the wrong things are being done. Indeed, in most cases, the right things are being done—but fruitlessly. What accounts for this apparent paradox? The assumptions on which the organization has been built and is being run no longer fit reality. These are the assumptions that shape any organization's behavior, dictate its decisions about what to do and what not to do, and define what an organization considers meaningful results. These assumptions are what Drucker calls a company's theory of the business. The Harvard Business Review Classics series offers you the opportunity to make seminal Harvard Business Review articles a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world—and will have a direct impact on you today and for years to come.

Creativity, Inc. (The Expanded Edition)

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Publisher : Random House
ISBN 13 : 0679644504
Total Pages : 367 pages
Book Rating : 4.6/5 (796 download)

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Book Synopsis Creativity, Inc. (The Expanded Edition) by : Ed Catmull

Download or read book Creativity, Inc. (The Expanded Edition) written by Ed Catmull and published by Random House. This book was released on 2014-04-08 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: The co-founder and longtime president of Pixar updates and expands his 2014 New York Times bestseller on creative leadership, reflecting on the management principles that built Pixar’s singularly successful culture, and on all he learned during the past nine years that allowed Pixar to retain its creative culture while continuing to evolve. “Might be the most thoughtful management book ever.”—Fast Company For nearly thirty years, Pixar has dominated the world of animation, producing such beloved films as the Toy Story trilogy, Finding Nemo, The Incredibles, Up, and WALL-E, which have gone on to set box-office records and garner eighteen Academy Awards. The joyous storytelling, the inventive plots, the emotional authenticity: In some ways, Pixar movies are an object lesson in what creativity really is. Here, Catmull reveals the ideals and techniques that have made Pixar so widely admired—and so profitable. As a young man, Ed Catmull had a dream: to make the first computer-animated movie. He nurtured that dream as a Ph.D. student, and then forged a partnership with George Lucas that led, indirectly, to his founding Pixar with Steve Jobs and John Lasseter in 1986. Nine years later, Toy Story was released, changing animation forever. The essential ingredient in that movie’s success—and in the twenty-five movies that followed—was the unique environment that Catmull and his colleagues built at Pixar, based on philosophies that protect the creative process and defy convention, such as: • Give a good idea to a mediocre team and they will screw it up. But give a mediocre idea to a great team and they will either fix it or come up with something better. • It’s not the manager’s job to prevent risks. It’s the manager’s job to make it safe for others to take them. • The cost of preventing errors is often far greater than the cost of fixing them. • A company’s communication structure should not mirror its organizational structure. Everybody should be able to talk to anybody. Creativity, Inc. has been significantly expanded to illuminate the continuing development of the unique culture at Pixar. It features a new introduction, two entirely new chapters, four new chapter postscripts, and changes and updates throughout. Pursuing excellence isn’t a one-off assignment but an ongoing, day-in, day-out, full-time job. And Creativity, Inc. explores how it is done.

Logistics Management and Strategy

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Author :
Publisher : Pearson UK
ISBN 13 : 1292183721
Total Pages : 607 pages
Book Rating : 4.2/5 (921 download)

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Book Synopsis Logistics Management and Strategy by : Alan Harrison

Download or read book Logistics Management and Strategy written by Alan Harrison and published by Pearson UK. This book was released on 2019 with total page 607 pages. Available in PDF, EPUB and Kindle. Book excerpt: