The Role Of Travel Agent In Managing Tourist Product

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The Role of TRAVEL AGENT in Managing Tourist Product

Author : A K. BHATIA
Publisher :
ISBN 13 : 9789386245755
Total Pages : pages
Book Rating : 4.2/5 (457 download)

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Book Synopsis The Role of TRAVEL AGENT in Managing Tourist Product by : A K. BHATIA

Download or read book The Role of TRAVEL AGENT in Managing Tourist Product written by A K. BHATIA and published by . This book was released on 2020-02-07 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Retail travel agents are the most important travel intermediaries. Agents act as sales outlets for suppliers and wholesalers from whom they receive commission for any sales made. They also act as travel counsellors, advising people as to when, where, and how to travel; as salespersons actively selling travel; and as assistants, making reservations in response to customer requests. The scope and functions of a modern travel agency has increased manifold over the years. The present book The Role of Travel Agent in Managing Tourist Product explains the various concepts and operations of a travel agency in a systematic manner and makes it easier for not only students of tourism management, but also working professionals to comprehend the subject. Since customer relations is the key to the success of travel agency business, this book explains the need for understanding and retaining the customers, as it is easier to retain loyal customers than to make new ones. This book contains some additional features including Glossary of Travel Agency and Airlines Terms, Hospitality Industry Terms, Travel Trade Publications, International Tourism Periodicals, Travel Industry Journals, Education and Training in Travel and Tourism, International Organisations, Travel Related Publications of International Organisations, and Comprehensive Bibliography. Throughout the book, the approach has been to explain the concepts in a simple and exhaustive manner. The main objective of the book is to provide valuable source material on the complex subject of travel agency business to graduate as well as post-graduate and management students of travel and tourism, travel agencies, airlines and others engaged in the business of travel and tourism.

OPERATIONS MANAGEMENT AND STRATEGIES IN TRAVEL INDUSTRY

Author : CUNEYT MENGU, Ph.D.
Publisher : YALIN YAYINCILIK
ISBN 13 : 6059579787
Total Pages : 384 pages
Book Rating : 4.0/5 (595 download)

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Book Synopsis OPERATIONS MANAGEMENT AND STRATEGIES IN TRAVEL INDUSTRY by : CUNEYT MENGU, Ph.D.

Download or read book OPERATIONS MANAGEMENT AND STRATEGIES IN TRAVEL INDUSTRY written by CUNEYT MENGU, Ph.D. and published by YALIN YAYINCILIK. This book was released on 2020-11-01 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: When overseas travel agency owners and directors, predominantly fromMiddle Eastern countries visitedmy Istanbul office and sawmy “Travel Management” book published in 2018 in Turkish, insisted that I publish the same book in English. These comments made me excited and encouraged to publish the book in English with some revisions and additions. Travel and tourism industry is one of the world’s largest industries and a dynamic engine of economic development of the countries. It is a great source of income and employment for countries that receive more international tourists. For this reason, the countries have increased their investment in the travel and tourism industry, Tour operators and travel agencies have the major role for the development of tourism. Their business has vastly changed in the past 20 years. They have to continuously adapt and redefine their roles to the changing environment and technology. As a result of this change, different approaches in management, operation and marketing strategies in the travel industry have emerged. From tourism products and services to operation and destination management, from management functions to the distribution channels, from reservation systems to marketing functions, almost all travel concepts have changed shape. In travel agency business besides the traditional (classical) system used for many years, neoclassical systemandmodern (contemporary) systems such as online travel agencies (OTA’s) and destination management companies (DMC’s) have emerged, intermediaries diversified and increased. Pursuant to these developments travel operators who can keep up with these changes have created a wide academic and practical concept, theoretical discussions and most importantly different industrial structures. This book provides a wide perspective with modern concepts to the operation management and marketing strategies in travel industry and it is divided into 12 chapters. Each chapter starts with learning outcomes. Basic principles and concepts of subjects are mentioned both theoretically and practically supported by tables, graphs and figures for a better understanding of specific chapters.

The Bussiness of Travel Agency and Tour Operations Management

Author : A.K Bhatia
Publisher : Sterling Publishers Pvt. Ltd
ISBN 13 : 8120790812
Total Pages : 396 pages
Book Rating : 4.1/5 (27 download)

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Book Synopsis The Bussiness of Travel Agency and Tour Operations Management by : A.K Bhatia

Download or read book The Bussiness of Travel Agency and Tour Operations Management written by A.K Bhatia and published by Sterling Publishers Pvt. Ltd. This book was released on 2012-06 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Travel agent has become an integral part of the world’s fastest growing travel and tourism industry. A large percentage of all international and domestic travel is arranged by travel agents. The scope and functions of a modern travel agency have increased manifold over the years. The present book The Business of Travel Agency and Tour Operations Management explains the various concepts of travel agency operations in a systematic manner and makes it easier for not only students of tourism management but also working professionals to comphend the subject. Since customer relation is key to the success of travel agency business, the book explains the need for understanding and retaining the customers as it is easier to retain loyal customers than to make new ones. This book contains some additional features including key terms, comprehensive outline of as many concepts as possible, references and bibliography. Throughout, the approach has been to explain the concepts in a simple and comprehensive manner. The main objective of the book is to provide valuable source material on the complex subject of travel agency business to graduate as well as post-graduate and management students of travel and tourism, travel agencies, airlines and others engaged in the business of tourism.

Professional Travel Agency Management

Author : Chuck Y. Gee
Publisher : Pearson
ISBN 13 :
Total Pages : 342 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Professional Travel Agency Management by : Chuck Y. Gee

Download or read book Professional Travel Agency Management written by Chuck Y. Gee and published by Pearson. This book was released on 1990 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advanced text which emphasizes management aspects of marketing, personnel, financial, legal, impact of automation. Discusses role of travel agency in the industry as a whole, recent industry developments, future issues.

Marketing in Travel and Tourism

Author : Victor T.C. Middleton
Publisher : Routledge
ISBN 13 : 1136379800
Total Pages : 501 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Marketing in Travel and Tourism by : Victor T.C. Middleton

Download or read book Marketing in Travel and Tourism written by Victor T.C. Middleton and published by Routledge. This book was released on 2012-05-23 with total page 501 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its third edition, the best-selling text, Marketing in Travel and Tourism, explains the principles and practice of marketing as they are increasingly being applied in the global travel and tourism industry. Building on the success of previous editions, the authors have completely revised the text to reflect the changes in the travel and tourism industry in the 21st century. International examples and case studies drawn from recent practice in several countries are used throughout the text. Case studies emphasising the role of ICT include: Microburners, Travel Inn (budget hotels), RCI Europe, the Balearic Islands, and ICT and the role of the Internet in international NTO strategies. With its comprehensive content and user friendly style, Marketing in Travel and Tourism third edition takes the reader from an initial definition of the subject matter through to the application of marketing in the travel and tourism industry, discussing crucial components such as planning strategy and the marketing mix, making it an indispensable text for both students and practitioners alike.

Handbook of Research on International Travel Agency and Tour Operation Management

Author : Chand Dhiman, Mohinder
Publisher : IGI Global
ISBN 13 : 1522584358
Total Pages : 393 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Handbook of Research on International Travel Agency and Tour Operation Management by : Chand Dhiman, Mohinder

Download or read book Handbook of Research on International Travel Agency and Tour Operation Management written by Chand Dhiman, Mohinder and published by IGI Global. This book was released on 2019-05-31 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: Changes within the travel industry, such as globalization, consumerism, and advancements in technology, have transformed travel agencies into highly competitive businesses. To remain successful, new business approaches and models must be created in the global tourism and hospitality industry. Travel companies continue to expand their businesses in different countries and seek to collaborate with international entrepreneurs, developing the need for cross-cultural strategies and policies. As travel agencies flourish, identifying these business practices is necessary for these organizations to obtain a competitive management model at the global level. The Handbook of Research on International Travel Agency and Tour Operation Management gathers the latest methodologies, tools, models, and theories regarding tourism development and sustainability into one comprehensive reference source in order to promote, manage, and maximize the profitability potential of travel agencies and tour operation services. Featuring research on topics such as e-marketing, medical tourism, and online travel, this book provides travel agents, managers, industry professionals, researchers, academics, and students with the necessary resources to effectively develop and implement organizational strategies and models.

Tourism Management Philosophies, Principles and Practices

Author : Jayaprakashnarayana Gade
Publisher : Zenon Academic Publishing
ISBN 13 : 9385886037
Total Pages : 466 pages
Book Rating : 4.3/5 (858 download)

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Book Synopsis Tourism Management Philosophies, Principles and Practices by : Jayaprakashnarayana Gade

Download or read book Tourism Management Philosophies, Principles and Practices written by Jayaprakashnarayana Gade and published by Zenon Academic Publishing. This book was released on with total page 466 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism Management Philosophies, Principles and Practices was contributed in the year 2016 to cater the needs of tourism students and industrial professionals. However, from the couple of years, important academic advances are going on and teaching professional are trying to capture them. On the other side, tourism industry environment is also rapidly changing due to G.D.S. Global Position system changed the face of tourism industry at worldwide, India is no exception in this context keeping in mind these challenges and the requirements of tourism industry. ‘Tourism Management Philosophies, Principles and Practices is meant for the students of Tourism and travel agency management, Marketing for Tourism, Travel Agency Services, Tour Operation, Tour Interpretation, Transportation, Accommodation, Hospitality services, Impacts of Tourism, Tourism Policy and Planning, Human Resources Management, MICE Tourism, Tourism Trends, classes in universities, colleges and tourism and hotel management institutions. We believe that you have enrolled yourself in a subject that has the potential to be one of the most interesting stimulating in your educational career. Travel trade is a complex world of changing features, products, services and entertainment that makes our life more comfortable and enjoyable. The travel and tourism entrepreneurs similarly maybe interested in understanding how tourism markets and tourism professionals are the driving forces in the development and expansion of tourism industry. All the new or old tour planners, tour executives or managers need to understand different aspects of travel agency business to match the present as well as future requirements. The author has tried to make harmonious blend of theory and practice, which hopefully will make the book more useful to the students, teachers and practicing tourism professionals. The author would appreciate constructive comments and suggestions from the students, teachers, practicing tour planners and executives in the improvements of this book.

Marketing in Travel and Tourism

Author : Victor Middleton
Publisher : Routledge
ISBN 13 : 1136437355
Total Pages : 489 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Marketing in Travel and Tourism by : Victor Middleton

Download or read book Marketing in Travel and Tourism written by Victor Middleton and published by Routledge. This book was released on 2010-09-08 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: Full colour interior with pedagogic features such as discussion questions and exercises to encourage further exploration of key areas New material on the role of e-marketing, motivations and consumer behaviour Five in-depth international case studies, including Tourism New Zealand and Agra Indian World Heritage Site, along with 17 mini cases to contextualise learning A companion website: www.elsevierdirect.com/9780750686938, packed with extra resources such as Power Point slides and interactive multiple choice questions to aid teaching and learning

Travel Agencies

Author : Helen Abd El-Hamid Abd El-Hakim
Publisher : Helen Abd El-Hamid
ISBN 13 :
Total Pages : 192 pages
Book Rating : 4./5 ( download)

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Book Synopsis Travel Agencies by : Helen Abd El-Hamid Abd El-Hakim

Download or read book Travel Agencies written by Helen Abd El-Hamid Abd El-Hakim and published by Helen Abd El-Hamid. This book was released on with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: The travel industry is the big business in the modern world and travel agencies make up an important part of the industry. There are many different types of travel agencies (travel agents), including holiday travel agents, such as Going Places and First Choice, which help customers, choose and book their summer family holiday, group ski break, or city sightseeing tour. But other specialist travel agencies are also available, such as business travel agents, which help businesses and businesspeople plan and book their conferences, flights, and foreign business travel, and location specialists, who will offer expert advice, great deals, and a reliable booking service for certain locations in the world, including Australia travel agents, Caribbean travel agents, and India travel agents. In addition to all this, there are independent travel agencies, such as Trail Finders and Co-op Travel, and many of these specialize in certain types of holidays, such as booking round-the-world trips for students heading off on a gap year, and travel agents who only book cruises or UK breaks. Travel agency is one of the most important organizations in the tourism private sector which plays a significant and crucial role in the entire process of developing and promoting tourism in the country or at a destination. It is a travel agency that packages and processes all the attractions, accesses, amenities, and ancillary services of a country and presents them to tourists. That is why a travel agency is known as the ‘image builder’ of a country.

Tourism Distribution

Author : Berendien Lubbe
Publisher : Juta and Company Ltd
ISBN 13 : 9780702154188
Total Pages : 404 pages
Book Rating : 4.1/5 (541 download)

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Book Synopsis Tourism Distribution by : Berendien Lubbe

Download or read book Tourism Distribution written by Berendien Lubbe and published by Juta and Company Ltd. This book was released on 2000 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: Travel distribution has become one of the most talked-about subjects in the tourism industry since technological advances have opened new channels and opportunities for suppliers of tourism, travel intermediaries and consumers. While technological advances have brought about dramatic changes, so too has the consolidation of organisations, both in the airline and travel industries. These changes are transforming the industry and while travel agents will remain key players in distribution, their fundamental role will probably change from supplier-biased intermediaries to consumer-biased consultants.

Tourism & Travel Management, 2nd Edition

Author : Ghosh Biswanath
Publisher : Vikas Publishing House
ISBN 13 : 8125905618
Total Pages : 210 pages
Book Rating : 4.1/5 (259 download)

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Book Synopsis Tourism & Travel Management, 2nd Edition by : Ghosh Biswanath

Download or read book Tourism & Travel Management, 2nd Edition written by Ghosh Biswanath and published by Vikas Publishing House. This book was released on 2009-11 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dealing with concepts as well as practices, the book covers all important aspects of the subject, giving an overview of the subject to beginners in a concise manner.

Travel And Tourism Management (4 Vols.)

Author : Prakash Talwar
Publisher : Gyan Publishing House
ISBN 13 : 9788182053304
Total Pages : 270 pages
Book Rating : 4.0/5 (533 download)

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Book Synopsis Travel And Tourism Management (4 Vols.) by : Prakash Talwar

Download or read book Travel And Tourism Management (4 Vols.) written by Prakash Talwar and published by Gyan Publishing House. This book was released on 2006 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book comprehensively discusses various aspects of tourism business and product in the Indian context. It also elaborately delineates systematically the functions of tour operators in tourism business. It also reviews roles of government organizations,

The Future Role of Travel Agents in the Internet Age

Author : Nina Degonda
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (611 download)

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Book Synopsis The Future Role of Travel Agents in the Internet Age by : Nina Degonda

Download or read book The Future Role of Travel Agents in the Internet Age written by Nina Degonda and published by . This book was released on 2008 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The Internet has had profound impacts on the travel and tourism industry. In particular, the ways tourism products are promoted, sold and distributed have changed dramatically. Travel and tourism has become one of the largest and fastest growing application domains of electronic commerce. This paper examines how the Internet has changed the role of travel agents in the tourism distribution system, with special focus on the Swiss travel market. Its main contribution is to illustrate concepts and propositions that will allow travel agents to maximise their market role in the future. After explaining the theoretical-conceptual fundamentals, the paper explores the implications of the Internet on distribution in tourism. First, the paper analyses how the Internet has transformed the tourism distribution system and the tourism value chain. Major impacts of the Internet are disintermediation and the development of new business models. Primary suppliers (e.g., airlines) and tour operators have started to distribute their products online, thereby bypassing travel agents. Also, new electronic intermediaries such as web-based travel agencies and e-auction sites have entered the travel market, offering customers the ability to self-arrange and book holiday packages on their websites. Second, the paper identifies the major implications of the Internet for the travel agent industry. Due to lower entry barriers, rivalry has increased and consolidation has taken place in the Swiss travel agent industry. While the bargaining power of suppliers and buyers has increased, that of travel agents has decreased. Moreover, ever-more informed customers have become more discerning against travel agents. In a third step, the paper applies a multiple case study approach for exploring the main implications of the Internet for travel agents. Through analysis of four cases - Kuoni, Hotelplan, Globetrotter and Capricorn - the opportunities and threats of the Int.

Career Award in Travel and Tourism: Standard Level

Author : Ann Rowe
Publisher : Cambridge University Press
ISBN 13 : 9780521892353
Total Pages : 206 pages
Book Rating : 4.8/5 (923 download)

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Book Synopsis Career Award in Travel and Tourism: Standard Level by : Ann Rowe

Download or read book Career Award in Travel and Tourism: Standard Level written by Ann Rowe and published by Cambridge University Press. This book was released on 2002-08-01 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: For complete syllabus coverage of the Cambridge International Diplomas. Cambridge International Diploma in Travel and Tourism.This textbook gives complete syllabus coverage and covers topics such as worldwide destinations, customer care, marketing and promotions, travel organisations and visitor services. Travel and Tourism: Standard Level combines case-study materials with a practical approach to preparing for external assessments. Providing students with the skills and knowledge they need to work effectively in a fast-changing environment. Written by experienced subject examiners, key features include authentic case studies and sections on good exam technique.

Tourism Supply Chain Management

Author : Haiyan Song
Publisher : Routledge
ISBN 13 : 1136640320
Total Pages : 234 pages
Book Rating : 4.1/5 (366 download)

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Book Synopsis Tourism Supply Chain Management by : Haiyan Song

Download or read book Tourism Supply Chain Management written by Haiyan Song and published by Routledge. This book was released on 2012-03-12 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fierce global competition in the tourism industry is now focused on integral parts of supply chains rather than on individual firms. The highly competitive environment has forced tourism firms to look for ways to enhance their competitive advantage. Tourism products are often viewed by consumers as a value-added chain of different service components and identifying ways to effectively manage the interrelated tourism business operations will enable tourism firms to better meet customer needs and accomplish business goals thus maintaining competitive advantage over their equally efficient rivals. This significant and timely volume is the first to apply supply chain management theories and practices in the context of tourism. By doing so the book offers insight into the relationships between tourism enterprises, how coordination across organizations can be effectively achieved and how business performance can be improved. It provides comprehensive and systematic coverage of modern supply chain management concepts and methodologies applied to the tourism and hospitality industries. The text covers key issues and principles including: marketing and product development, demand forecasting, supplier selection and management, distribution channels, capacity management, customer relationship management, tourism supply chain competition and coordination, and e-tourism. The book combines essential theory and comparative international examples based on primary research to show challenges and opportunities of effective tourism supply chain management. This text is essential for final year undergraduate and postgraduate students studying Tourism Management, Tourism Planning and Tourism Economics.

Tourism, Transport and Travel Management

Author : M.R. Dileep
Publisher : Routledge
ISBN 13 : 1351365657
Total Pages : 470 pages
Book Rating : 4.3/5 (513 download)

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Book Synopsis Tourism, Transport and Travel Management by : M.R. Dileep

Download or read book Tourism, Transport and Travel Management written by M.R. Dileep and published by Routledge. This book was released on 2019-03-19 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: The terms travel and tourism are often used interchangeably in tourism literature. This comprehensive textbook provides students with essential knowledge of the intricate relationship existing between travel, transport and tourism. The book analyses the structure, functions, activities, strategies and practices of each of the sectors in the travel industry, such as airlines, airports, tour operators, travel agencies and cruises. It is structured into six parts, covering all modes of transport (air, land and water), travel intermediation, the tour operation business and impacts and prospects for the future. International case studies are integrated throughout to showcase practical realities and challenges in the travel industry and to aid students’ learning and understanding. Written in an accessible and engaging style, this is an invaluable resource for students of tourism, hospitality, transport and travel management courses.

Encyclopedia of Tourism

Author : Jafar Jafari
Publisher : Routledge
ISBN 13 : 1134735324
Total Pages : 717 pages
Book Rating : 4.1/5 (347 download)

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Book Synopsis Encyclopedia of Tourism by : Jafar Jafari

Download or read book Encyclopedia of Tourism written by Jafar Jafari and published by Routledge. This book was released on 2002-09-11 with total page 717 pages. Available in PDF, EPUB and Kindle. Book excerpt: In fewer than three hundred years tourism has become a global service industry of great economic, cultural and political importance. Published to critical acclaim, the Encyclopedia of Tourism - now available as a Routledge World Reference title - is the definitive one-volume reference source to this challenging multisectoral industry and multi disciplinary field of study. Comprising over one thousand entries, this volume has been written by an international team of contributors to provide a comprehensive guide to both the manifest and hidden dimensions of tourism. It explores the wide range of definitions, concepts, perspectives and institutions and includes: comprehensive coverage of key issues and concepts definitions of all terms and acronyms entries on the significant institutions, associations and journals in the field country-specific tourism profiles, from Greece to Japan and Kenya to Peru thorough analysis of the trends and patterns of tourism development and growth. The extensive cross-referencing and comprehensive index will assist the reader in making links between the diverse aspects of tourism studies, and the suggestions for further reading are invaluable.