The Relevance Of Communications And Behavioural Knowledge To Labour Management Relations

Author : Charalampos Giousmpasoglou
Publisher : Routledge
ISBN 13 : 1000546047
Total Pages : 131 pages
Book Rating : 4.0/5 (5 download)

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Download or read book Managing People in Commercial Kitchens written by Charalampos Giousmpasoglou and published by Routledge. This book was released on 2022-01-17 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing People in Commercial Kitchens: A Contemporary Approach uses original research to argue that senior managers (head chefs) should differentiate their people management practices in kitchen brigades from those used in the hospitality industry more generally (induction, socialisation, and performance evaluation) due to the group’s strong occupational identity and culture. The understanding of chefs’ work from a management perspective is critical for successful hospitality operations but has been historically under-researched. Chapters provide a detailed account of chefs’ work in commercial kitchens from an HRM perspective. Using occupational identity and culture as a vehicle, this book explores the different aspects of managerial work in commercial kitchen settings: general management, leadership, education and training, skills and competencies, managing deviant behaviour, managing stress, and managing diversity (focused on gender segregation). The final chapter looks at future perspectives on this unique working environment and the many challenges arising from the latest developments such as the COVID-19 pandemic. Providing both theoretical insights and practical applications with the use of case studies throughout, this will be of great interest to upper-level students and researchers in hospitality, as well as a useful reference for current managers in the field.