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The Relationship Of Job Satisfaction With Organizational Citizenship Behavior And Its Implications On Customer Satisfaction
Download The Relationship Of Job Satisfaction With Organizational Citizenship Behavior And Its Implications On Customer Satisfaction full books in PDF, epub, and Kindle. Read online The Relationship Of Job Satisfaction With Organizational Citizenship Behavior And Its Implications On Customer Satisfaction ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Book Synopsis Job Satisfaction by : Paul E. Spector
Download or read book Job Satisfaction written by Paul E. Spector and published by SAGE Publications. This book was released on 1997-03-26 with total page 107 pages. Available in PDF, EPUB and Kindle. Book excerpt: Distilling the vast literature on this frequently studied variable in organizational behaviour research, Paul E Spector provides the student and professional with a pithy overview of the application, assessment, causes and consequences of job satisfaction. In addition to discussing the nature of and techniques for assessing job satisfaction, the author summarizes the findings concerning how people feel towards work, including: cultural and gender differences in job satisfaction and personal and organizational causes; and potential consequences of job satisfaction and dissatisfaction. Students and researchers will particularly appreciate the extensive list of references and the Job Satisfaction Survey included in the Appendix.
Book Synopsis Global Encyclopedia of Public Administration, Public Policy, and Governance by : Ali Farazmand
Download or read book Global Encyclopedia of Public Administration, Public Policy, and Governance written by Ali Farazmand and published by Springer Nature. This book was released on 2023-04-05 with total page 13623 pages. Available in PDF, EPUB and Kindle. Book excerpt: This global encyclopedic work serves as a comprehensive collection of global scholarship regarding the vast fields of public administration, public policy, governance, and management. Written and edited by leading international scholars and practitioners, this exhaustive resource covers all areas of the above fields and their numerous subfields of study. In keeping with the multidisciplinary spirit of these fields and subfields, the entries make use of various theoretical, empirical, analytical, practical, and methodological bases of knowledge. Expanded and updated, the second edition includes over a thousand of new entries representing the most current research in public administration, public policy, governance, nonprofit and nongovernmental organizations, and management covering such important sub-areas as: 1. organization theory, behavior, change and development; 2. administrative theory and practice; 3. Bureaucracy; 4. public budgeting and financial management; 5. public economy and public management 6. public personnel administration and labor-management relations; 7. crisis and emergency management; 8. institutional theory and public administration; 9. law and regulations; 10. ethics and accountability; 11. public governance and private governance; 12. Nonprofit management and nongovernmental organizations; 13. Social, health, and environmental policy areas; 14. pandemic and crisis management; 15. administrative and governance reforms; 16. comparative public administration and governance; 17. globalization and international issues; 18. performance management; 19. geographical areas of the world with country-focused entries like Japan, China, Latin America, Europe, Asia, Africa, the Middle East, Russia and Eastern Europe, North America; and 20. a lot more. Relevant to professionals, experts, scholars, general readers, researchers, policy makers and manger, and students worldwide, this work will serve as the most viable global reference source for those looking for an introduction and advance knowledge to the field.
Book Synopsis Organizational Citizenship Behavior by : Dennis W. Organ
Download or read book Organizational Citizenship Behavior written by Dennis W. Organ and published by SAGE Publications. This book was released on 2005-06-15 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences examines the vast amount of work that has been done on organizational citizenship behavior (OCB) in recent years as it has increasingly evoked interest among researchers in organizational psychology. No doubt some of this interest can be attributed to the long-held intuitive sense that job satisfaction matters. Authors Dennis W. Organ, Philip M. Podsakoff, and Scott B. MacKenzie offer conceptual insight as they build upon the various works that have been done on the subject and seek to update the record about OCB. Key Features: Explores how OCB translates into objective measures of efficiency, profitability, customer satisfaction, and other criteria of organizational functioning Examines how important OCB is in other societal cultures and correlates findings from North American studies Addresses the relative importance of individual personality as a factor in determining OCB OCB has become a foundation for concepts in Organizational Studies. This book provides an all-encompassing resource for students, scholars, and practitioners looking for a comprehensive understanding on this key topic. It is an excellent textbook for advanced undergraduate and graduate students studying organizational behavior or organizational psychology in courses such as Strategic Human Resource Management, Measurement of Work Performance; Behavioral Organization Theory; and Social Psychology of Organizations.
Book Synopsis Organisational Justice and Citizenship Behaviour in Malaysia by : Hooi Lai Wan
Download or read book Organisational Justice and Citizenship Behaviour in Malaysia written by Hooi Lai Wan and published by Springer. This book was released on 2015-12-22 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the current state of knowledge concerning developments in organisational behaviour and human capital management in the new millennium. It features an in-depth study among managerial staff in the manufacturing sector in Malaysia to reflect employee perceptions of organisational justice, organisational citizenship behaviour, job satisfaction and manager-employee exchanges. Specifically, it seeks to establish the relationships between these constructs to better manage human capital. With globalisation and the increased career mobility of young talents, organisational citizenship behaviour is of paramount importance in order to retain these workers. The study’s greatest contribution is its identification of key indicators that influence organisational citizenship behaviour. Knowing which type of organisational justice is salient for each construct allows the management to proactively improve conditions at the workplace. In essence, this book is intended to draw attention to those aspects of managing human capital that ought to receive the most attention, but are often overlooked in practice. In light of ongoing global challenges, it seeks to improve governance at the workplace. It offers a valuable resource for researchers and practitioners alike, as well as graduate students writing their dissertations.
Book Synopsis The Oxford Handbook of Organizational Citizenship Behavior by : Philip M. Podsakoff
Download or read book The Oxford Handbook of Organizational Citizenship Behavior written by Philip M. Podsakoff and published by Oxford University Press. This book was released on 2018-06-27 with total page 625 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Oxford Handbook of Organizational Citizenship Behavior provides a broad and interdisciplinary review of state-of-the-art research on organizational citizenship behaviors (OCBs), and related constructs such as contextual performance, spontaneous organizational behavior, prosocial behavior, and proactive behavior in the workplace. Contributors address the conceptualization and measurement of OCBs; the antecedents, correlates, and consequences of these behaviors; and the methodological issues that are common when studying OCBs. In addition, this handbook pushes future scholarship in this and related areas by identifying substantive questions, methods, and issues for future research. The result is a single resource that will inform and inspire scholars, students, and practitioners of the origins of this construct, the current state of research on this topic, and potentially exciting avenues for future exploration. This handbook is designed to meet the needs of a broad spectrum of researchers and advanced undergraduate and graduate students in a variety of disciplines including management, organizational behavior, human resources management, and industrial and organizational psychology, as well as those interested in studying citizenship behavior in a variety of organizational contexts including marketing, nursing, engineering, sports, and education.
Book Synopsis The Employee-Organization Relationship by : Lynn M. Shore
Download or read book The Employee-Organization Relationship written by Lynn M. Shore and published by Routledge. This book was released on 2012-03-12 with total page 632 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Employee-organization relationship" is an overarching term that describes the relationship between the employee and the organization. It encompasses psychological contracts, perceived organizational support, and the employment relationship. Remarkable progress has been made in the last 30 years in the study of EOR. This volume, by a stellar list of international contributors, offers perspectives on EOR that will be of interest to scholars, practitioners and graduate students in IO psychology, business and human resource management.
Download or read book Self and Identity written by Terry Honess and published by Routledge. This book was released on 2003-08-16 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume reflects the renewal of interest in `Self' and `Identity' among social scientists. It adopts an interdisciplinary approach to explore different perspectives across the lifespan, from the neonate to the elderly adult.
Download or read book Ling 1995 written by and published by . This book was released on 2000-01-01 with total page 46 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Non-Standard Employment and Quality of Work by : Tindara Addabbo
Download or read book Non-Standard Employment and Quality of Work written by Tindara Addabbo and published by Springer Science & Business Media. This book was released on 2011-10-12 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: The international literature on non-standard employment has mostly focussed on its impact on employment, and more recently on working and living conditions. This volume explores these issues with special reference to Italy. Italy is characterized by very low participation rates (particularly women’s), a high degree of fragmentation of labour contracts and a very intense non-standard work diffusion that make this context a particularly interesting case for analysis. New elements of discussion are provided with reference to the interaction of non-standard work, employment probability and living conditions. Interesting insights on the impact of non-standard work on the transition to stable employment and workers’ careers emerge, suggesting a possible failure of companies’ internal systems of work evaluation. The effects on labour productivity and on companies’ performance are analysed. Within this framework, a new perspective on quality of work is suggested.
Book Synopsis The Oxford Handbook of Organizational Citizenship Behavior by : Philip M. Podsakoff
Download or read book The Oxford Handbook of Organizational Citizenship Behavior written by Philip M. Podsakoff and published by Oxford University Press. This book was released on 2018-06-27 with total page 625 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Oxford Handbook of Organizational Citizenship Behavior provides a broad and interdisciplinary review of state-of-the-art research on organizational citizenship behaviors (OCBs), and related constructs such as contextual performance, spontaneous organizational behavior, prosocial behavior, and proactive behavior in the workplace. Contributors address the conceptualization and measurement of OCBs; the antecedents, correlates, and consequences of these behaviors; and the methodological issues that are common when studying OCBs. In addition, this handbook pushes future scholarship in this and related areas by identifying substantive questions, methods, and issues for future research. The result is a single resource that will inform and inspire scholars, students, and practitioners of the origins of this construct, the current state of research on this topic, and potentially exciting avenues for future exploration. This handbook is designed to meet the needs of a broad spectrum of researchers and advanced undergraduate and graduate students in a variety of disciplines including management, organizational behavior, human resources management, and industrial and organizational psychology, as well as those interested in studying citizenship behavior in a variety of organizational contexts including marketing, nursing, engineering, sports, and education.
Book Synopsis Organizational Citizenship Behavior by : Dennis W. Organ
Download or read book Organizational Citizenship Behavior written by Dennis W. Organ and published by Free Press. This book was released on 1988 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Organizational Behavior by : John A. Wagner
Download or read book Organizational Behavior written by John A. Wagner and published by . This book was released on 2020-12-30 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: The management of organizational behavior is a critically important source of competitive advantage in today's organizations. Managers must be able to capitalize on employees' individual differences as jobs are designed, teams are formed, work is structured, and change is facilitated. This textbook, now in its third edition, provides its readers with the knowledge required to succeed as managers under these circumstances. In this book, John Wagner and John Hollenbeck make the key connection between theory and practice to help students excel as managers charged with the task of securing competitive advantage. They present students with a variety of helpful learning tools, including: - Coverage of the full spectrum of organizational behavior topics - Managerial models that are based in many instances on hundreds of research studies and decades of management practice - not the latest fad - Completely new introductory mini-cases and updated examples throughout the text to help students contextualize organizational behavior theory and understand its application in today's business world This ideal book for upper-level undergraduate and postgraduate students of organizational behavior is written to motivate exceptional student performance and contribute to their lasting managerial success. Online resources, including PowerPoint slides and test banks, round out this essential resource for instructors and students of organizational behavior.
Book Synopsis Analyzing Workplace Deviance in Modern Organizations by : Sharma, Naman
Download or read book Analyzing Workplace Deviance in Modern Organizations written by Sharma, Naman and published by IGI Global. This book was released on 2019-09-27 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management leaders must constantly be prepared to correct the deviant behaviors of their employees and redirect the negative energy for the betterment of all. Ignoring this type of destructive behavior not only spoils the overall work environment for employees, but also risks the loss of quality, talented personnel. Analyzing Workplace Deviance in Modern Organizations is an essential reference source containing innovative research on best practices for adopting and implementing employee deviance remedial strategies. While highlighting topics including conflict resolution, cultural issues, and deviant behavior, this book is ideally designed for executives, managers, directors, business professionals, industry practitioners, human resources managers, policymakers, researchers, academicians, and students working in management, organizational behavior, human resources, and employee relations fields.
Book Synopsis Organizational Justice and Human Resource Management by : Robert G. Folger
Download or read book Organizational Justice and Human Resource Management written by Robert G. Folger and published by SAGE Publications. This book was released on 1998-04-09 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why are some acts, but not others, perceived to be fair? How do people who experience unfairness respond toward those held accountable for the unfairness? Organizational Justice and Human Resource Management reviews the theoretical organizational justice literature and explores how the research on justice applies to various topics in organizational behavior, including personnel selection systems, performance appraisal, and the role of fairness in resolving workplace conflict. Authors Robert Folger and Russell Cropanzano introduce a framework of organizational justiceùFairness Theoryùthat integrates previous work in this area by focusing on accountability for events with negative impact on material or psychological well-being. The book concludes with a chapter highlighting those topics that represent promising future directions for research. Researchers, scholars, and doctoral-level students in human resources, organizational behavior, and ethics will find this a timely, thought-provoking resource.
Book Synopsis The Problems with Teamwork, and How to Solve Them by : Annika Lantz Friedrich
Download or read book The Problems with Teamwork, and How to Solve Them written by Annika Lantz Friedrich and published by Routledge. This book was released on 2019-12-23 with total page 349 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers practical, evidence-based solutions to help professionals implement and support effective teamwork. Lantz, Ulber and Friedrich draw on their considerable professional experience to present common problems in team-based organizations, what empirical research tells us the causes are and which solutions are more effective in overcoming team-based obstacles. In The Problems with Teamwork, and How to Solve Them, nine common problems are identified, ranging from lack of leadership and adaptability to conflict and cohesiveness, accompanied by clear instructions on how to approach and resolve the individual issues. Detailed case studies are presented throughout the book, demonstrating how theory can be applied to real-life situations to produce optimal results for both the team and the larger organisation. By combining theory and practice, and using state-of-the-art research, the book constructs a cognitive map for identifying problem causes and effect, and step-by-step instructions on how to solve problems. This is essential reading for anyone working in team-based organizations, as well as students and academics in related areas such as organizational psychology and organizational behaviour.
Book Synopsis Organizational Climate and Culture by : Mark G. Ehrhart
Download or read book Organizational Climate and Culture written by Mark G. Ehrhart and published by Routledge. This book was released on 2013-11-20 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fields of organizational climate and organizational culture have co-existed for several decades with very little integration between the two. In Organizational Climate and Culture: An Introduction to Theory, Research, and Practice, Mark G. Ehrhart, Benjamin Schneider, and William H. Macey break down the barriers between these fields to encourage a broader understanding of how an organization’s environment affects its functioning and performance. Building on in-depth reviews of the development of both the organizational climate and organizational culture literatures, the authors identify the key issues that researchers in each field could learn from the other and provide recommendations for the integration of the two. They also identify how practitioners can utilize the key concepts in the two literatures when conducting organizational cultural inquiries and leading change efforts. The end product is an in-depth discussion of organizational climate and culture unlike anything that has come before that provides unique insights for a broad audience of academics, practitioners, and students.
Author :Dr C Muralikumaran Dr M Sivasubramanian Publisher :Archers & Elevators Publishing House ISBN 13 :9386501589 Total Pages : pages Book Rating :4.3/5 (865 download)
Book Synopsis Organizational Citizenship Behaviour Among The Employees In Neyveli Lignite Corporation Limited, Neyveli by : Dr C Muralikumaran Dr M Sivasubramanian
Download or read book Organizational Citizenship Behaviour Among The Employees In Neyveli Lignite Corporation Limited, Neyveli written by Dr C Muralikumaran Dr M Sivasubramanian and published by Archers & Elevators Publishing House. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
