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Book Synopsis Quality Function Deployment by : Yoji Akao
Download or read book Quality Function Deployment written by Yoji Akao and published by CRC Press. This book was released on 2024-11-01 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement. In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation. It includes— Use of the demanded quality deployment chart. Using and promoting quality charts. Using quality control process charts: QFD at the pre-production. Quality deployment and reliability deployment. Quality development in the construction industry. QFD for the service industry. QFD for software development.
Book Synopsis Quality Function Deployment by : Lou Cohen
Download or read book Quality Function Deployment written by Lou Cohen and published by Prentice Hall. This book was released on 1995 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book not only explains QFD fundamentals clearly and concisely, it takes you well beyond the basics to provide the advanced techniques, specific information, and concrete examples you need to implement QFD successfully and derive its full benefits.
Book Synopsis The House of Quality in a Minute by : Christian N. Madu
Download or read book The House of Quality in a Minute written by Christian N. Madu and published by IAP. This book was released on 2019-12-01 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality function deployment (QFD) is an effective tool to help organizations to become more competitive by designing their products and services to satisfy customers’ requirements. This book is precise and direct and focuses on the key issues in building the House of Quality otherwise known as Quality Function Deployment (QFD). By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how priorities of customer needs are established, and how activities are benchmarked. Furthermore, this new edition expands the topic to include process change initiatives on the premise that QFD cannot be achieved if the organization itself is not transformed to achieve customer satisfaction. The manager is guided on how to solve critical problems to achieve customer satisfaction. The book guides the reader to understand how companywide quality activities are related to QFD. This association is often lacking in other presentations that treat QFD as if it is independent of other quality efforts, such as process change initiative. The book will therefore include information on related quality initiatives such as: • Identification of customer needs • Benchmarking & re-engineering • Strategic planning • Quality assurance • Stakeholder teams • Cost control & productivity improvement • Six sigma • Process change initiative
Book Synopsis Quality Function Deployment by : James L. Bossert
Download or read book Quality Function Deployment written by James L. Bossert and published by CRC Press. This book was released on 2021-07-21 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality Function Deployment is an information system producing structured data for quality managers and practitioners. This is a practical guide to implementing such a system for readers assumed to be familiar with it. Annotation copyright Book News, Inc. Portland, Or.
Book Synopsis House of Quality in a Minute by : Christian N. Madu
Download or read book House of Quality in a Minute written by Christian N. Madu and published by Chi Publishers Inc. This book was released on 2006-05 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality function deployment (QFD) is an effective tool to help organizations become more competitive by designing their products and services to satisfy cutomers' requirements. The manager is guided on a step-by-step process to attaining this goal. This book is precise and direct and focuses on key issues in building the House of Quality otherwise known as QFD. By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how weights are assigned, how priorities are developed, and how activities can be benchmarked. The manager also understands how to solve the critical problems that help achieve customer satisfaction. This book also guides the reader to understand how companywide quality activities are related to QFD. This link is often lacking in other presentations of QFD that often fail to show the linkage between QFD and other quality initiatives and management programs.
Book Synopsis Advanced Quality Function Deployment by : Fiorenzo Franceschini
Download or read book Advanced Quality Function Deployment written by Fiorenzo Franceschini and published by CRC Press. This book was released on 2001-12-13 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: A versatile manual that can be used to stimulate product innovation, benchmarking analysis, and engineering design, this book goes beyond theory to provide relevant advanced methods and techniques that readers can apply in their work for both short- and long-term results. The author links Quality Function Deployment (QFD) with other quality design techniques and discusses processes for improving its effectiveness. He also highlights methods for selecting a product's technical features. Real implementation case studies and numerous examples illustrate the concepts, including the Qualitometro method for designing and measuring quality in the service sector.
Download or read book Step-by-Step QFD written by John Terninko and published by Routledge. This book was released on 2018-05-04 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wouldn't it be great if you could design a product with the customer in mind - right from the very start? Well, now there's a way: Quality Function Development, or QFD, translates the needs of the consumer directly into the design and development of new products and services. By focusing on customer needs and incorporating them into every phase of the manufacturing process, it eliminates waste and improves customer satisfaction. And that means increased sales, greater profits, and a bigger share of the market.Step-by-Step QFD is a practical, hands-on guide to implementing QFD at any organization. Written by an expert in the field, it shoes how the intensive study of consumer needs can be used to help you dramatically outperform the competition. In fact, the strategies outlined in this book have already met with great success at a number of corporations both within and outside of the United States. This workbook includes a case study of QFD in action, 34 helpful workshops, and an analysis of the synergy between QFD, TRIZ, and Taguchi. So whether you're a QFD trainer, project manager, design engineer, or manufacturer, Step-by-Step QFD will show you how to let one voice drive your entire design process - the customer's!
Book Synopsis Practical Manual of Quality Function Deployment by : Davide Maritan
Download or read book Practical Manual of Quality Function Deployment written by Davide Maritan and published by Springer. This book was released on 2014-09-06 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common “fuzzy” algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively.
Book Synopsis Quality Function Deployment and Six Sigma by : Joseph P. Ficalora
Download or read book Quality Function Deployment and Six Sigma written by Joseph P. Ficalora and published by Prentice-Hall PTR. This book was released on 2010 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: Detailed, expert guidance on using Quality Function Deployment and Voice of the Customer in Six Sigma environments • • A complete update to Lou Cohen's classic process improvement guide: now fully aligns QFD with all modern Six Sigma methodologies. • Includes an expanded, start-to-finish case study demonstrating how QFD functions from all angles, including design, marketing, technology, and service. • Revised by Joe Ficalora and his team of world-class experts at Six Sigma Breakthrough Technologies. The first edition of Lou Cohen's Quality Function Deployment helped thousands of organizations use QFD to deliver higher-quality, more userfocused product designs, while introducing techniques that anticipated powerful recent innovations such as Design for Six Sigma (DFSS). Now, Cohen's classic has been thoroughly updated to fully align QFD with the latest Six Sigma methodologies. Revised by world-class Six Sigma expert Joe Ficalora and his team at Six Sigma Breakthrough Technologies, this new edition offers a comprehensive perspective on QFD built on methodologies derived from dozens of successful Six Sigma and DFSS deployments. Through an expanded, start-to-finish case study, the authors show how QFD should function from all angles, including design, marketing, technology, and service. They systematically illuminate powerful linkages between QFD and Six Sigma, DFSS, Marketing for Six Sigma (MFSS), and Technology for Six Sigma (TFSS).
Book Synopsis Customer Integration by : Doug Daetz
Download or read book Customer Integration written by Doug Daetz and published by John Wiley & Sons. This book was released on 1995-10-20 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Integration Attaining higher levels of customer delight, increasing the speed and efficiency in the product development process, and increasing profits are goals many managers are struggling to achieve. Customer Integrated Decision Making, or CIDM, is a process that will show managers how to reach these goals by integrating the customer into the decision-making process and incorporating the customer's wants and needs into the design of new products and services. Customer Integration: The Quality Function Deployment (QFD) Leader's Guide for Decision Making focuses on the complete CIDM/QFD process. The book details the reasons for using CIDM market identification techniques, and QFD idea generation methodologies, as well as some basic and advanced customer "choice" prediction approaches. This practical, structured, and replicable process will provide a company of any size with the tools to assure its teams' success as they move to become linked to the customer. Customer Integration opens with a comprehensive overview for executives, followed by a detailed discussion of how CIDM/QFD can increase profits for businesses in a variety of industries. The executive overview reviews the issues confronting companies today and gives reasons why executives will need to be linked to customers to compete. The second part of the book lays out some of the foundation knowledge that middle managers will need to have in order to commit to supporting individuals and teams and to complete CIDM/QFD projects. Part II also offers practical discussions on the critical role of leadership and the challenges of implementation. The third part of the book provides a step-by-step explanation of the process, along with a complete review of the necessary concepts and tools to make a CIDM/QFD project happen. Customer Integration is designed for the whole company. It provides the information executives and managers need to undertake a Customer Integrated Decision-Making project and the knowledge that team members need to assure success in their project. Advance praise for Customer Integration "Customer Integration is written for the entire management team, from the executive to the project team members, challenging all not only to decide to use CIDM/QFD, but to achieve maximum value from the process. This is a book for those who believe delighting customers is a state of the art." --Michael E. Holtzleiter Manager-Europe, Senco Fastening Systems "The CIDM concepts in this book go beyond the QFD matrix analysis to show how to introduce the process into a company and how to lead a multifunctional team through the process. These concepts are helping us balance the voice of the customer in our product development process. After just one project, it is adding clarity and objectivity to our decisions by highlighting the trade-offs that must be made between customer wants, competitive pressures, and our company's capabilities." --Ronald A. Weeks Corporate Planning Director, Cincom Systems, Inc. "Having completed a CIDM project, I found Customer Integration to be a comprehensive documentation of this incredible process. This very replicable methodology truly allows companies to get at the 'real' customer requirements. The way the book is divided into sections for the executive, project and middle manager, and team members provides a clear perspective on 'hands on' for each." --Steve Nelson Manager-Emerging Markets, Senco Fastening Systems "If you are looking for structured processes that provide you with a better understanding of your customers, an understanding about what they mean by value, that promotes 'leveling' of customer knowledge among the enterprise, that assures 'true' teaming and reduces the time to bring innovations into the marketplace, then Customer Integration is the book that you have been looking for." --John Edholm Vice President-Sales & Marketing, Pierce and Stevens
Download or read book Advanced QFD written by M. Larry Shillito and published by John Wiley & Sons. This book was released on 1994-09-28 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Covers basic principles and proactive and pragmatic quality function deployment (QFD) methods. Explains how to arrange groups in an industrial organization into design and development teams. Describes how to implement QFD to effectively produce quality products in a fashion that meets customers' needs. This book includes aspects of modern planning techniques, technological forecasting methods and value engineering.
Book Synopsis The QFD Handbook by : Jack B. ReVelle
Download or read book The QFD Handbook written by Jack B. ReVelle and published by John Wiley & Sons. This book was released on 1998-02-04 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: Das Konzept des Quality Function Deployment (QFD) setzt mit Hilfe einer Reihe von Matrizen Kundenwünsche in Konstruktions- oder Designerfordernisse um. Die Konstruktions- und Designerfordernisse wiederum werden umgesetzt in Produkt- bzw. Teilprodukteigenschaften, die ihrerseits wieder auf Produktionsprozesse und anschließend auf spezielle Prozeß- und Steuerungsmechanismen übertragen werden. Dieses Buch wendet das QFD Konzept auf eine Reihe von unternehmerischen Schlüsselthemen an, die bislang unbehandelt geblieben sind, wie z. B. ISO9000, Service Design, Robust Design und Software Design. Das Buch wird mit Begleitdiskette geliefert, die mit der entsprechenden QFD Software ausgestattet ist. (11/97)
Book Synopsis Advanced QFD Applications by : Kay Chuan Tan
Download or read book Advanced QFD Applications written by Kay Chuan Tan and published by Quality Press. This book was released on 2003-02-01 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on the collection, interpretation, and analysis of the voice of the customers (VOC) and serves as an excellent reference or textbook for learning how to apply QFD. Following this unique approach for capturing the VOC will ensure your product/service meets their needs. Included is a discussion of recent advances in QFD methodology, methods for strategically analyzing and selecting benchmarks, and examples through case studies. Contents: Introduction to Quality Function Deployment, Decision Making Using the House of Quality, Variability Analysis in QFD, QFD for Service Quality Analysis, The Implementation of QFD-based Linguistic Data, Benchmarking in QFD for Quality Improvement
Book Synopsis Quality Management by : Marco Sartor
Download or read book Quality Management written by Marco Sartor and published by Emerald Group Publishing. This book was released on 2019-05-09 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001, ISO 27001, ISO 45001, SA8000). It reflects recent developments in the field. It is considered a must-read for students, academics, and practitioners.
Book Synopsis Better Designs in Half the Time by : Bob King
Download or read book Better Designs in Half the Time written by Bob King and published by Goal Q P C Incorporated. This book was released on 1989-01-01 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Oakland on Quality Management by : John S Oakland
Download or read book Oakland on Quality Management written by John S Oakland and published by Routledge. This book was released on 2012-05-04 with total page 479 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues.
Book Synopsis Service Quality by : Stephen Walter Brown
Download or read book Service Quality written by Stephen Walter Brown and published by Lexington Books. This book was released on 1991 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: To learn more about Rowman & Littlefield titles please visit us at www.rowmanlittlefield.com.
