The Productivity Puzzle In Business Services

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Solving the Productivity Puzzle

Author : Tim Ringo
Publisher : Kogan Page Publishers
ISBN 13 : 1789664756
Total Pages : 249 pages
Book Rating : 4.7/5 (896 download)

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Book Synopsis Solving the Productivity Puzzle by : Tim Ringo

Download or read book Solving the Productivity Puzzle written by Tim Ringo and published by Kogan Page Publishers. This book was released on 2020-08-13 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: CATEGORY WINNER: Business Book Awards 2021 - HR & Management Category An engaged and productive workforce is essential for organizational growth and business success. However, record levels of disengaged staff, a lack of motivation and employees feeling that they lack the necessary skills and support to excel at their jobs is putting this in jeopardy. HR practitioners are ideally placed to address these issues and boost productivity at every stage of the employee lifecycle to improve individual performance and drive business results. Solving the Productivity Puzzle is a practical guide for all people management professionals to address the challenge of stagnating people productivity. It covers how to embed learning and development activities to ensure that employees feel equipped with the skills they need to meet their goals, motivate a workforce made up of six generations with competing priorities, develop an effective workforce planning strategy to make sure the right people are in the right place at the right time, with the right motivation in the organization to build a company culture that allows people to thrive. Solving the Productivity Puzzle also includes expert guidance on how implement change to opportunity in the workforce, track and measure productivity and how to leverage new technologies to support employees. Including case studies from global organizations including Accenture, Aetna, Apple, Google, IBM, and SAP. This is essential reading for HR professionals needing to supercharge productivity in their organization for both employee and business success.

Calculating Success

Author : Carl Hoffmann
Publisher : Harvard Business Press
ISBN 13 : 1422166392
Total Pages : 272 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Calculating Success by : Carl Hoffmann

Download or read book Calculating Success written by Carl Hoffmann and published by Harvard Business Press. This book was released on 2012 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title helps us in using analytics to make more effective talent management decisions. Most managers understand that employees can make or break a company's strategy. You can have the best ideas and the most promising plan, but if you don't have the right people to carry it out, that plan will fail. Still, despite having this critical knowledge, most companies don't have a data-driven approach to the decisions they make about talent. In fact, a recent IBM study that interviewed over 400 senior HR executives showed that only 6 per cent of companies believe they can effectively use human capital data to make strategic workforce decisions. Enter "Calculating Success", the forthcoming book by human capital experts Carl Hoffmann, Eric Lesser, and Tim Ringo. Based on decades of experience creating human capital systems at IBM, the authors show how using analytics can dramatically improve a company's ability to make better and faster talent decisions. By organizing the book around four crucial questions managers must ask, the book provides a framework to help executives rethink how they use information on talent. The result? A path to using analytics to make more effective talent management decisions. In addition, the authors' ideas help to link HR with all levels of the organization in a strategic way, by showing readers how to connect their version of analytics to the strategic mission of the larger organization, so that the analytics flows throughout the enterprise. With detailed examples and studies from IBM's Institute for Business Value and Human Capital Management practice, this book will make you rethink the relationship of talent to business success. The results allow for a more stable and cost-effective workforce, an improved ability to motivate employees, and a more systematic approach to developing critical talent.

Culture and Tourism in a Smart, Globalized, and Sustainable World

Author : Vicky Katsoni
Publisher : Springer Nature
ISBN 13 : 3030724697
Total Pages : 771 pages
Book Rating : 4.0/5 (37 download)

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Book Synopsis Culture and Tourism in a Smart, Globalized, and Sustainable World by : Vicky Katsoni

Download or read book Culture and Tourism in a Smart, Globalized, and Sustainable World written by Vicky Katsoni and published by Springer Nature. This book was released on 2021-06-21 with total page 771 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book gathers the proceedings of the 7th International Conference, with the theme “Culture and Tourism in a Smart, Globalized and Sustainable World,” held on Hydra Island, Greece, on June 17–19, 2020, published with the support of the International Association of Cultural and Digital Tourism. Highlighting the contributions made by numerous writers to the advancement of tourism research, this book presents a critical academic discourse on sustainable practices in the smart tourism context, improving readers’ understanding of, and stimulating future debates in, this critical area. In addition to the knowledge economy and the concept of smart destinations, the book addresses new modes of tourism management and development, as well as emerging technologies, including location-based services, the Internet of things, smart cities, mobile services, gamification, digital collections and the virtual visitor, social media, social networking, and augmented reality.

Productivity Perspectives

Author : Philip McCann
Publisher : Edward Elgar Publishing
ISBN 13 : 1788978803
Total Pages : 391 pages
Book Rating : 4.7/5 (889 download)

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Book Synopsis Productivity Perspectives by : Philip McCann

Download or read book Productivity Perspectives written by Philip McCann and published by Edward Elgar Publishing. This book was released on 2020-03-28 with total page 391 pages. Available in PDF, EPUB and Kindle. Book excerpt: Productivity Perspectives offers a timely and stimulating social science view on the productivity debate, drawing on the work of the ESRC funded Productivity Insights Network. The book examines the drivers and inhibitors of UK productivity growth in the light of international evidence, and the resulting dramatic slowdown and flatlining of productivity growth in the UK. The reasons for this so-called productivity puzzle are not well understood, and this book advances explanations and insights on these issues from different disciplinary and methodological perspectives. It will be of value to all those interested in, and engaging with, the challenge of slowing productivity growth.

Productivity, Innovation and Knowledge in Services

Author : J. Gadrey
Publisher : Edward Elgar Publishing
ISBN 13 : 1781950202
Total Pages : 337 pages
Book Rating : 4.7/5 (819 download)

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Book Synopsis Productivity, Innovation and Knowledge in Services by : J. Gadrey

Download or read book Productivity, Innovation and Knowledge in Services written by J. Gadrey and published by Edward Elgar Publishing. This book was released on 2002-01-01 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by some of the most distinguished authors in the field, this book elucidates the critical and complex relationships between services, production and innovation. The authors discuss the limitations of current theories to explain service productivity and innovation, and call for a conceptual re-working of the ways in which these are measured. They also highlight the important role of knowledge in the production system and in doing so make an important contribution to a key debate which has emerged in the social sciences in recent years.

The Trouble with Computers

Author : Thomas K. Landauer
Publisher : MIT Press
ISBN 13 : 9780262621083
Total Pages : 444 pages
Book Rating : 4.6/5 (21 download)

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Book Synopsis The Trouble with Computers by : Thomas K. Landauer

Download or read book The Trouble with Computers written by Thomas K. Landauer and published by MIT Press. This book was released on 1995 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beginning with an explanation of why considerable outlays for computing since 1973 have not resulted in comparable payoffs, the author proposes that emerging techniques for user-centred development can turn the situation around - through task analysis, ite

OECD Compendium of Productivity Indicators 2019

Author : OECD
Publisher : OECD Publishing
ISBN 13 : 9264603980
Total Pages : 154 pages
Book Rating : 4.2/5 (646 download)

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Book Synopsis OECD Compendium of Productivity Indicators 2019 by : OECD

Download or read book OECD Compendium of Productivity Indicators 2019 written by OECD and published by OECD Publishing. This book was released on 2019-04-29 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report presents a comprehensive overview of recent and longer-term trends in productivity levels and growth in OECD countries, accession countries, key partners and some G20 countries.

Productivity Knowhow

Author : Dick Smythe
Publisher :
ISBN 13 : 9781911113720
Total Pages : 510 pages
Book Rating : 4.1/5 (137 download)

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Book Synopsis Productivity Knowhow by : Dick Smythe

Download or read book Productivity Knowhow written by Dick Smythe and published by . This book was released on 2016-11-03 with total page 510 pages. Available in PDF, EPUB and Kindle. Book excerpt: Productivity improvement is the biggest issue facing any manager at any level in any organisation in any sector - and the biggest peacetime issue facing any government minister too. Dick Smythe was educated at Bolton School, graduated in pure mathematics and statistics at St Andrews University and then took a masters in Operations Research at Birmingham University. He was then recruited by Europe's leading consultancy of the day, PA Consulting Group, and went on to set up and grow their Productivity Services Division into a significant part of the business, becoming a PA director and sitting on their UK management consultancy board - whilst there, he led a joint study with the CBI into UK productivity, and presented the results on TV, radio and to the national press with Director General Sir John Banham - The Times leader commented: "It is refreshing to come across something that has its feet firmly planted on the ground" Since then, he has mixed productivity consultancy work with playing the property and stock markets, skippering his own boat in the Fastnet and many other ocean yacht races and keeping his golf handicap down to single figures As the late Peter Drucker once said, managers have always sought something which lets them 'do their job with less effort, in less time, yet with greater impact'.

The Productivity Puzzle: Restoring Economic Dynamism

Author : David Adler
Publisher : CFA Institute Research Foundation
ISBN 13 : 1944960848
Total Pages : 279 pages
Book Rating : 4.9/5 (449 download)

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Book Synopsis The Productivity Puzzle: Restoring Economic Dynamism by : David Adler

Download or read book The Productivity Puzzle: Restoring Economic Dynamism written by David Adler and published by CFA Institute Research Foundation. This book was released on 2019-10-30 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: This monograph is a collection of articles on productivity and related topics submitted by speakers at an interdisciplinary November 2017 conference sponsored by, among others, the CFA Institute Research Foundation, with additional articles solicited by the editors from noted experts on the field.

Gone with the Headwinds

Author : Gustavo Adler
Publisher : International Monetary Fund
ISBN 13 : 1475589824
Total Pages : 98 pages
Book Rating : 4.4/5 (755 download)

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Book Synopsis Gone with the Headwinds by : Gustavo Adler

Download or read book Gone with the Headwinds written by Gustavo Adler and published by International Monetary Fund. This book was released on 2017-04-03 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: to come

Productivity Revisited

Author : Ana Paula Cusolito
Publisher : World Bank Publications
ISBN 13 : 1464813620
Total Pages : 352 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Productivity Revisited by : Ana Paula Cusolito

Download or read book Productivity Revisited written by Ana Paula Cusolito and published by World Bank Publications. This book was released on 2018-12-21 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Productivity has again moved to center stage in two critical academic and policy debates: the slowing of global growth amid spectacular technological advances, and developing countries’ frustratingly slow progress in catching up to the technological frontier. Productivity Revisited brings together the new conceptual advances of 'second-wave' productivity analysis that have revolutionized the study of productivity, calling much previous analysis into question while providing a new set of tools for approaching these debates. The book extends this analysis and, using unique data sets from multiple developing countries, grounds it in the developing-country context. It calls for rebalancing away from an exclusive focus on misallocation toward a greater focus on upgrading firms and facilitating the emergence of productive new establishments. Such an approach requires a supportive environment and various types of human capital--managerial, technical, and actuarial--necessary to cultivate new transformational firms. The book is the second volume of the World Bank Productivity Project, which seeks to bring frontier thinking on the measurement and determinants of productivity to global policy makers.

International Productivity Monitor

Author : OECD
Publisher : OECD Publishing
ISBN 13 : 9264279172
Total Pages : 222 pages
Book Rating : 4.2/5 (642 download)

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Book Synopsis International Productivity Monitor by : OECD

Download or read book International Productivity Monitor written by OECD and published by OECD Publishing. This book was released on 2017-07-17 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 32nd issue of the International Productivity Monitor is a special issue produced in collaboration with the OECD. All articles published in this issue were selected from papers presented at the First Annual Conference of the OECD Global Forum on Productivity held in Lisbon, Portugal, July ...

Fully Grown

Author : Dietrich Vollrath
Publisher : University of Chicago Press
ISBN 13 : 0226820041
Total Pages : 273 pages
Book Rating : 4.2/5 (268 download)

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Book Synopsis Fully Grown by : Dietrich Vollrath

Download or read book Fully Grown written by Dietrich Vollrath and published by University of Chicago Press. This book was released on 2022-06-24 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Vollrath challenges our long-held assumption that growth is the best indicator of an economy’s health. Most economists would agree that a thriving economy is synonymous with GDP growth. The more we produce and consume, the higher our living standard and the more resources available to the public. This means that our current era, in which growth has slowed substantially from its postwar highs, has raised alarm bells. But should it? Is growth actually the best way to measure economic success—and does our slowdown indicate economic problems? The counterintuitive answer Dietrich Vollrath offers is: No. Looking at the same facts as other economists, he offers a radically different interpretation. Rather than a sign of economic failure, he argues, our current slowdown is, in fact, a sign of our widespread economic success. Our powerful economy has already supplied so much of the necessary stuff of modern life, brought us so much comfort, security, and luxury, that we have turned to new forms of production and consumption that increase our well-being but do not contribute to growth in GDP. In Fully Grown, Vollrath offers a powerful case to support that argument. He explores a number of important trends in the US economy: including a decrease in the number of workers relative to the population, a shift from a goods-driven economy to a services-driven one, and a decline in geographic mobility. In each case, he shows how their economic effects could be read as a sign of success, even though they each act as a brake of GDP growth. He also reveals what growth measurement can and cannot tell us—which factors are rightly correlated with economic success, which tell us nothing about significant changes in the economy, and which fall into a conspicuously gray area. Sure to be controversial, Fully Grown will reset the terms of economic debate and help us think anew about what a successful economy looks like.

Presenteeism at Work

Author : Cary L. Cooper
Publisher : Cambridge University Press
ISBN 13 : 131687737X
Total Pages : 339 pages
Book Rating : 4.3/5 (168 download)

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Book Synopsis Presenteeism at Work by : Cary L. Cooper

Download or read book Presenteeism at Work written by Cary L. Cooper and published by Cambridge University Press. This book was released on 2018-08-23 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Coming to work sick may do more harm than staying home - for the employee, the team, and the firm. Whilst the cost of absenteeism in organizations has been widely acknowledged and extensively examined, the counter-issue of 'presenteeism' has only recently attracted scholarly attention as a phenomenon that harms employee wellbeing, disrupts team dynamism, and damages productivity. This volume brings together leading international scholars from diverse scientific backgrounds, including occupational psychology, health, and medicine, to provide a pioneering review of the subject. International in scope, the collection incorporates both Western and East Asian perspectives, making it an informative resource for multinational companies seeking to formulate human resource strategies and better manage their culturally diverse workforce. It will also appeal to scholars and graduate students researching human resource management, organization studies, organizational health, and organizational psychology.

Drive

Author : Daniel H. Pink
Publisher : Penguin
ISBN 13 : 1101524383
Total Pages : 275 pages
Book Rating : 4.1/5 (15 download)

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Book Synopsis Drive by : Daniel H. Pink

Download or read book Drive written by Daniel H. Pink and published by Penguin. This book was released on 2011-04-05 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times bestseller that gives readers a paradigm-shattering new way to think about motivation from the author of When: The Scientific Secrets of Perfect Timing Most people believe that the best way to motivate is with rewards like money—the carrot-and-stick approach. That's a mistake, says Daniel H. Pink (author of To Sell Is Human: The Surprising Truth About Motivating Others). In this provocative and persuasive new book, he asserts that the secret to high performance and satisfaction-at work, at school, and at home—is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world. Drawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of life. He examines the three elements of true motivation—autonomy, mastery, and purpose-and offers smart and surprising techniques for putting these into action in a unique book that will change how we think and transform how we live.

Under-Rewarded Efforts

Author : Santiago Levy Algazi
Publisher : Inter-American Development Bank
ISBN 13 : 1597823058
Total Pages : 323 pages
Book Rating : 4.5/5 (978 download)

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Book Synopsis Under-Rewarded Efforts by : Santiago Levy Algazi

Download or read book Under-Rewarded Efforts written by Santiago Levy Algazi and published by Inter-American Development Bank. This book was released on 2018-07-11 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why has an economy that has done so many things right failed to grow fast? Under-Rewarded Efforts traces Mexico’s disappointing growth to flawed microeconomic policies that have suppressed productivity growth and nullified the expected benefits of the country’s reform efforts. Fast growth will not occur doing more of the same or focusing on issues that may be key bottlenecks to productivity growth elsewhere, but not in Mexico. It will only result from inclusive institutions that effectively protect workers against risks, redistribute towards those in need, and simultaneously align entrepreneurs’ and workers’ incentives to raise productivity.

Productivity and the Bonus Culture

Author : Andrew Smithers
Publisher : Oxford University Press
ISBN 13 : 019257311X
Total Pages : 191 pages
Book Rating : 4.1/5 (925 download)

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Book Synopsis Productivity and the Bonus Culture by : Andrew Smithers

Download or read book Productivity and the Bonus Culture written by Andrew Smithers and published by Oxford University Press. This book was released on 2019-07-11 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Living standards in the UK and US are in danger of falling. A decline in growth due to poor productivity and an unfavourable change in demography has weakened the stand of liberal democracy, and voter dissatisfaction is encouraging populist policies that threaten even worse outcomes. Whilst living standards once grew faster than productivity they now grow more slowly, and the working population is no longer growing faster than the population as a whole. To avoid falling living standards the productivity problem must be addressed. Andrew Smithers argues that faster productivity does not depend, as many suggest, on technology; it also relies on investment. Current growth theory is based on a faulty model which has induced pessimism about our ability to encourage more growth. Productivity and the Bonus Culture sets out a revised model which demonstrates that weakness in productivity is the result of the bonus culture, and suggests ways to change this flawed system so that investment is encouraged and growth returns.