The Practice of Patient Centered Care: Empowering and Engaging Patients in the Digital Era

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Author :
Publisher : IOS Press
ISBN 13 : 1614998248
Total Pages : 132 pages
Book Rating : 4.6/5 (149 download)

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Book Synopsis The Practice of Patient Centered Care: Empowering and Engaging Patients in the Digital Era by : R. Engelbrecht

Download or read book The Practice of Patient Centered Care: Empowering and Engaging Patients in the Digital Era written by R. Engelbrecht and published by IOS Press. This book was released on 2017-11-16 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Medical informatics is increasingly central to the effective and efficient delivery of healthcare today. This book presents the proceedings of the European Federation for Medical Informatics Special Topic Conference (EFMI STC 2017), held in Tel Aviv, Israel, in October 2017. The theme and title of the 2017 edition of this annual conference is ‘The practice of patient centered care: Empowering and engaging patients in the digital era’. The aim of the conference series is to increase interaction and collaboration between the stakeholder groups from both health and ICT across, but not limited to, Europe by providing a platform for researchers, data scientists, practitioners, decision makers and entrepreneurs to discuss sustainable and inclusive digital health innovations aimed at the engagement and empowerment of patients/consumers. The book is divided into 3 sections: full papers, short communications, and posters, and covers a wide range of topics from the field of medical informatics. It will be of interest to healthcare planners and providers everywhere.

Empowering the Connected Physician in the E-Patient Era

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Author :
Publisher : Routledge
ISBN 13 : 1351018884
Total Pages : 206 pages
Book Rating : 4.3/5 (51 download)

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Book Synopsis Empowering the Connected Physician in the E-Patient Era by : Letizia Affinito

Download or read book Empowering the Connected Physician in the E-Patient Era written by Letizia Affinito and published by Routledge. This book was released on 2018-11-09 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: The constantly evolving digital world must be used in the practice of medicine to improve the care of patients. However, the only way to do so effectively is via evidence-based, meaningful and strategic use. Empowering the Connected Physician in the E-Patient Era provides practical guidance in this mission and is thus essential reading for all health stakeholders looking into approaching this. Drawing on the author’s research and consulting practice, as well as on the practical experience of managers in medium-large organizations worldwide, the book will provide a proven framework to improve the development and implementation of physicians’ empowering digital programs in these organizations, a step-by-step guide for how companies can develop and implement programs aiming at empowering physicians while empowering patients. It is an engaging how-to/how-not-to book which will include tips, advice and critical reviews that every stakeholder must have in order to participate in the evolving healthcare system and be more active in making strategic patient-centered choices. This book will help healthcare organizations chart a course within this new territory and thereby improve their ability to engage with empowered patients.

Information Technology for Patient Empowerment in Healthcare

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Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 1614514348
Total Pages : 276 pages
Book Rating : 4.6/5 (145 download)

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Book Synopsis Information Technology for Patient Empowerment in Healthcare by : Maria Adela Grando

Download or read book Information Technology for Patient Empowerment in Healthcare written by Maria Adela Grando and published by Walter de Gruyter GmbH & Co KG. This book was released on 2015-03-30 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aims and Scope Patients are more empowered to shape their own health care today than ever before. Health information technologies are creating new opportunities for patients and families to participate actively in their care, manage their medical problems and improve communication with their healthcare providers. Moreover, health information technologies are enabling healthcare providers to partner with their patients in a bold effort to optimize quality of care, improve health outcomes and transform the healthcare system on the macro-level. In this book, leading figures discuss the existing needs, challenges and opportunities for improving patient engagement and empowerment through health information technology, mapping out what has been accomplished and what work remains to truly transform the care we deliver and engage patients in their care. Policymakers, healthcare providers and administrators, consultants and industry managers, researchers and students and, not least, patients and their family members should all find value in this book. "In the exciting period that lies just ahead, more will be needed than simply connecting patients to clinicians, and clinicians to each other. The health care systems that will be most effective in meeting patients' needs will be those that can actually design their 'human wares' around that purpose. This book provides deep insight into how information technology can and will support that redesign." Thomas H. Lee, MD, MSc, Chief Medical Officer, Press Ganey Associates; Professor of Medicine, Harvard Medical School and Professor of Health Policy and Management, Harvard School of Public Health The Editors: Drs. Maria Adela Grando, Ronen Rozenblum and David W. Bates are widely recognized professors, researchers and experts in the domain of health information technology, patient engagement and empowerment. Their research, lectures and contributions in these domains have been recognized nationally and internationally. Dr. Grando is affiliated with Arizona State University and the Mayo Clinic, and Drs. Rozenblum and Bates are affiliated with Brigham and Women's Hospital and Harvard University.

Empowering the Connected Physician in the E-patient Era

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Publisher :
ISBN 13 : 9781351018906
Total Pages : pages
Book Rating : 4.0/5 (189 download)

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Book Synopsis Empowering the Connected Physician in the E-patient Era by : Letizia Affinito

Download or read book Empowering the Connected Physician in the E-patient Era written by Letizia Affinito and published by . This book was released on 2018 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The constantly evolving digital world must be used in the practice of medicine to improve the care of patients. However, the only way to do so effectively is via evidence-based, meaningful and strategic use. Empowering the Connected Physician in the E-Patient Era provides practical guidance in this mission and is thus essential reading for all health stakeholders looking into approaching this. Drawing on the author's research and consulting practice, as well as on the practical experience of managers in medium-large organizations worldwide, the book will provide a proven framework to improve the development and implementation of physicians' empowering digital programs in these organizations, a step-by-step guide for how companies can develop and implement programs aiming at empowering physicians while empowering patients. It is an engaging how-to/how-not-to book which will include tips, advice and critical reviews that every stakeholder must have in order to participate in the evolving healthcare system and be more active in making strategic patient-centered choices. This book will help healthcare organizations chart a course within this new territory and thereby improve their ability to engage with empowered patients.

Engage! Transforming Healthcare Through Digital Patient Engagement

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Author :
Publisher : Himss Books
ISBN 13 : 1938904397
Total Pages : 278 pages
Book Rating : 4.9/5 (389 download)

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Book Synopsis Engage! Transforming Healthcare Through Digital Patient Engagement by : Edited by Jan Oldenburg, Dave Chase, Kate T. Christensen, MD, and Brad Tritle, CIPP

Download or read book Engage! Transforming Healthcare Through Digital Patient Engagement written by Edited by Jan Oldenburg, Dave Chase, Kate T. Christensen, MD, and Brad Tritle, CIPP and published by Himss Books. This book was released on 2012-12-01 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the benefits of digital patient engagement, from the perspectives of physicians, providers, and others in the healthcare system, and discusses what is working well in this new, digitally-empowered collaborative environment. Chapters present the changing landscape of patient engagement, starting with the impact of new payment models and Meaningful Use requirements, and the effects of patient engagement on patient safety, quality and outcomes, effective communications, and self-service transactions. The book explores social media and mobile as tools, presents guidance on privacy and security challenges, and provides helpful advice on how providers can get started. Vignettes and 23 case studies showcase the impact of patient engagement from a wide variety of settings, from large providers to small practices, and traditional medical clinics to eTherapy practices.

Engage!

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Author :
Publisher : CRC Press
ISBN 13 : 1000285286
Total Pages : 285 pages
Book Rating : 4.0/5 (2 download)

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Book Synopsis Engage! by : Jan Oldenburg

Download or read book Engage! written by Jan Oldenburg and published by CRC Press. This book was released on 2020-10-31 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the benefits of digital patient engagement, from the perspectives of physicians, providers, and others in the healthcare system, and discusses what is working well in this new, digitally-empowered collaborative environment. Chapters present the changing landscape of patient engagement, starting with the impact of new payment models and Meaningful Use requirements, and the effects of patient engagement on patient safety, quality and outcomes, effective communications, and self-service transactions. The book explores social media and mobile as tools, presents guidance on privacy and security challenges, and provides helpful advice on how providers can get started. Vignettes and 23 case studies showcase the impact of patient engagement from a wide variety of settings, from large providers to small practices, and traditional medical clinics to eTherapy practices.

Physicians of the Future

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Publisher : University of Texas Press
ISBN 13 : 147732870X
Total Pages : 313 pages
Book Rating : 4.4/5 (773 download)

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Book Synopsis Physicians of the Future by : Rosalynn A. Vega

Download or read book Physicians of the Future written by Rosalynn A. Vega and published by University of Texas Press. This book was released on 2024-05-21 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first scholarly exploration of the forums, practice, and economics of functional medicine. Physicians of the Future interrogates the hidden logics of inclusion and exclusion in functional medicine (FM), a holistic form of personalized medicine that targets chronic disease. Rosalynn Vega uncovers how, as “wounded healers,” some FM practitioners who are former chronic disease sufferers turn their illness narratives into a form of social capital, leveraging social media to relate to patients and build practices as “doctor-influencers.” Arguing that power and authority operate distinctly in FM when compared to conventional medicine, largely because FM services are paid for out of pocket by socioeconomically privileged “clients,” Vega studies how FM practitioners engage in entrepreneurship of their own while critiquing the profit motives of the existing healthcare system, pharmaceutical industry, and insurance industry. Using data culled from online support groups, conferences, docuseries, blogs, podcasts, YouTube, and TED Talks, as well as her own battles with chronic illness, Vega argues that FM practices prioritize the individual while inadvertently reinscribing inequities based on race and class. Ultimately, she opens avenues of possibility for FM interlocutors wrestling with their responsibility for making functional medicine accessible to all.

MEDINFO 2017: Precision Healthcare Through Informatics

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Publisher : IOS Press
ISBN 13 : 1614998302
Total Pages : 1440 pages
Book Rating : 4.6/5 (149 download)

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Book Synopsis MEDINFO 2017: Precision Healthcare Through Informatics by : A.V. Gundlapalli

Download or read book MEDINFO 2017: Precision Healthcare Through Informatics written by A.V. Gundlapalli and published by IOS Press. This book was released on 2018-01-31 with total page 1440 pages. Available in PDF, EPUB and Kindle. Book excerpt: Medical informatics is a field which continues to evolve with developments and improvements in foundational methods, applications, and technology, constantly offering opportunities for supporting the customization of healthcare to individual patients. This book presents the proceedings of the 16th World Congress of Medical and Health Informatics (MedInfo2017), held in Hangzhou, China, in August 2017, which also marked the 50th anniversary of the International Medical Informatics Association (IMIA). The central theme of MedInfo2017 was "Precision Healthcare through Informatics", and the scientific program was divided into five tracks: connected and digital health; human data science; human, organizational, and social aspects; knowledge management and quality; and safety and patient outcomes. The 249 accepted papers and 168 posters included here span the breadth and depth of sub-disciplines in biomedical and health informatics, such as clinical informatics; nursing informatics; consumer health informatics; public health informatics; human factors in healthcare; bioinformatics; translational informatics; quality and safety; research at the intersection of biomedical and health informatics; and precision medicine. The book will be of interest to all those who wish to keep pace with advances in the science, education, and practice of biomedical and health informatics worldwide.

Telehealth for Our Ageing Society

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Publisher : IOS Press
ISBN 13 : 1614998450
Total Pages : 148 pages
Book Rating : 4.6/5 (149 download)

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Book Synopsis Telehealth for Our Ageing Society by : M.E.L. van den Berg

Download or read book Telehealth for Our Ageing Society written by M.E.L. van den Berg and published by IOS Press. This book was released on 2018-03-14 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: The population of the world is ageing, and the prospect of increasing care costs is generating new ideas and approaches to healthcare for the elderly. This growing burden of care, coupled with the rapid increase of digital literacy and an appetite for the use of digital resources among older citizens, has also encouraged a diversification of remote healthcare options, and has prompted the care sector to diversify its offer and investigate strategic alignments in research and development. This book presents a selection of papers from the 5th Global Telehealth conference, held in Adelaide, Australia, in November 2017. In recognition of the diversity of this area of healthcare, this series of international meetings, which began in 2010, has focused on different topics in telehealth. The main aim of the 2017 meeting was to share knowledge of complementary research endeavors in telehealth as related to later-life care, and to foster interaction between the different groups undertaking research in this emerging topic area. The 11 papers included here cover a diverse variety of topics, including: telehealth in the elderly with chronic heart failure; wearable information technology and self-management; telerehabilitation exercise in residential care; the Smarter Safer Homes platform; and prediction of freezing of gait in patients with Parkinson’s disease. The book will be of interest to all whose work involves the development or delivery of healthcare for older patients.

Building Continents of Knowledge in Oceans of Data: The Future of Co-Created EHealth

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Publisher : IOS Press
ISBN 13 : 1614998523
Total Pages : 996 pages
Book Rating : 4.6/5 (149 download)

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Book Synopsis Building Continents of Knowledge in Oceans of Data: The Future of Co-Created EHealth by : A. Ugon

Download or read book Building Continents of Knowledge in Oceans of Data: The Future of Co-Created EHealth written by A. Ugon and published by IOS Press. This book was released on 2018-05-18 with total page 996 pages. Available in PDF, EPUB and Kindle. Book excerpt: The domain of eHealth faces ongoing challenges to deliver 21st century healthcare. Digitalization, capacity building and user engagement with truly interdisciplinary and cross-domain collaboration are just a few of the areas which must be addressed. This book presents 190 full papers from the Medical Informatics Europe (MIE 2018) conference, held in Gothenburg, Sweden, in April 2018. The MIE conferences aim to enable close interaction and networking between an international audience of academics, health professionals, patients and industry partners. The title of this year’s conference is: Building Continents of Knowledge in Oceans of Data – The Future of Co-Created eHealth, and contributions cover a broad range of topics related to the digitalization of healthcare, citizen participation, data science, and changing health systems, addressed from the perspectives of citizens, patients and their families, healthcare professionals, service providers, developers and policy makers. The second part of the title in particular has attracted a large number of papers describing strategies to create, evaluate, adjust or deliver tools and services for improvements in healthcare organizations or to enable citizens to respond to the challenges of dealing with health systems. Papers are grouped under the headings: standards and interoperability, implementation and evaluation, knowledge management, decision support, modeling and analytics, health informatics education and learning systems, and patient-centered services. Attention is also given to development for sustainable use, educational strategies and workforce development, and the book will be of interest to both developers and practitioners of healthcare services.

Health Informatics Meets EHealth

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Publisher : IOS Press
ISBN 13 : 1614998582
Total Pages : 360 pages
Book Rating : 4.6/5 (149 download)

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Book Synopsis Health Informatics Meets EHealth by : G. Schreier

Download or read book Health Informatics Meets EHealth written by G. Schreier and published by IOS Press. This book was released on 2018-05-18 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Biomedical engineering and health informatics are closely related to each other, and it is often difficult to tell where one ends and the other begins, but ICT systems in healthcare and biomedical systems and devices are already becoming increasingly interconnected, and share the common entity of data. This is something which is set to become even more prevalent in future, and will complete the chain and flow of information from the sensor, via processing, to the actuator, which may be anyone or anything from a human healthcare professional to a robot. Methods for automating the processing of information, such as signal processing, machine learning, predictive analytics and decision support, are increasingly important for providing actionable information and supporting personalized and preventive healthcare protocols in both biomedical and digital healthcare systems and applications. This book of proceedings presents 50 papers from the 12th eHealth conference, eHealth2018, held in Vienna, Austria, in May 2018. The theme of this year’s conference is Biomedical Meets eHealth – From Sensors to Decisions, and the papers included here cover a wide range of topics from the field of eHealth. The book will be of interest to all those working to design and implement healthcare today.

PHealth 2018

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Publisher : IOS Press
ISBN 13 : 161499868X
Total Pages : 234 pages
Book Rating : 4.6/5 (149 download)

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Book Synopsis PHealth 2018 by : B. Blobel

Download or read book PHealth 2018 written by B. Blobel and published by IOS Press. This book was released on 2018-06-05 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Smart mobile systems, such as microsystems, smart textiles, smart implants, and sensor-controlled medical devices, together with innovative sensor and actuator techniques and related networks, have become important enablers for telemedicine and a new generation of health services. Social media and gamification have added even more knowledge to pHealth as an ecosystem. This book presents the proceedings of pHealth 2018. Held in Gjøvik, Norway, in June 2018, this is the 15th in a series of scientific conferences which have brought together expertise from medical, technological, political, administrative, and social domains, and even from philosophy or linguistics. Initiated in 2003 as part of a European project, the scope of these conferences now encompasses technological and biomedical facilities, legal, ethical, social, and organizational requirements and impacts, as well as necessary basic research for enabling future-proof care paradigms. The conferences thereby combine medical services with public health, preventive medicine, social and elderly care, wellness and personal fitness to establish participatory, predictive, personalized, preventive, and effective care settings. The book includes 1 of the 2 keynotes presented at the conference, 4 invited talks, 16 oral presentations, and 7 short poster presentations. All submissions were carefully and critically reviewed by at least two independent experts, and this selective review process resulted in a full papers rejection rate of 50%.

Digital Health and Patient Data

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Publisher : CRC Press
ISBN 13 : 1000620719
Total Pages : 152 pages
Book Rating : 4.0/5 (6 download)

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Book Synopsis Digital Health and Patient Data by : Disa Lee Choun

Download or read book Digital Health and Patient Data written by Disa Lee Choun and published by CRC Press. This book was released on 2022-08-03 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Patients with unmet needs will continue to increase as no viable nor adequate treatment exists. Meanwhile, healthcare systems are struggling to cope with the rise of patients with chronic diseases, the ageing population and the increasing cost of drugs. What if there is a faster and less expensive way to provide better care for patients using the right digital solutions and transforming the growing volumes of health data into insights? The increase of digital health has grown exponentially in the last few years. Why is there a slow uptake of these new digital solutions in the healthcare and pharmaceutical industries? One of the key reasons is that patients are often left out of the innovation process. Their data are used without their knowledge, solutions designed for them are developed without their input and healthcare professionals refuse their expertise. This book explores what it means to empower patients in a digital world and how this empowerment will bridge the gap between science, technology and patients. All these components need to co-exist to bring value not only to the patients themselves but to improve the healthcare ecosystem. Patients have taken matters into their own hands. Some are equipped with the latest wearables and applications, engaged in improving their health using data, empowered to make informed decisions and ultimately are experts in their disease(s). They are the e-patients. The other side of the spectrum are patients with minimal digital literacy but equally willing to donate their data for the purpose of research. Finding the right balance when using digital health solutions becomes as critical as the need to develop a disease-specific solution. For the first time, the authors look at healthcare and technologies through the lens of patients and physicians via surveys and interviews in order to understand their perspective on digital health, analyse the benefits for them, explore how they can actively engage in the innovation process, and identify the threats and opportunities the large volumes of data create by digitizing healthcare. Are patients truly ready to know everything about their health? What is the value of their data? How can other stakeholders join the patient empowerment movement? This unique perspective will help us re-design the future of healthcare - an industry in desperate need for a change.

e-Patients Live Longer

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Author :
Publisher : Dorrance Publishing
ISBN 13 :
Total Pages : 210 pages
Book Rating : 4.8/5 (868 download)

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Book Synopsis e-Patients Live Longer by : Nancy B. Finn M. Ed

Download or read book e-Patients Live Longer written by Nancy B. Finn M. Ed and published by Dorrance Publishing. This book was released on 2023-03-16 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: e-Patients Live Longer: Managing Healthcare Using Technology By: Nancy B. Finn M. Ed About the Book Best practices for the Empowered, Engaged, Educated e-Patient The digital tools available to every patient today enable you to better monitor and manage your health and improve your outcomes. From better medical adherence and effective communication with your providers, to how to use wearables; from clear detail about how your smartphone can check your vitals and sound advice on which websites offer reliable health information, this book provides the reader with a vital resource when interacting with our confusing healthcare system. Author Nancy B. Finn M. Ed uses anecdotal stories from real-life situations, along with hard data, and interviews from experts, to make this a comprehensive guide to deploying digital technology in health, essential to 21st century patients.

Impacts of Information Technology on Patient Care and Empowerment

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Author :
Publisher : IGI Global
ISBN 13 : 1799800482
Total Pages : 452 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Impacts of Information Technology on Patient Care and Empowerment by : McHaney, Roger W.

Download or read book Impacts of Information Technology on Patient Care and Empowerment written by McHaney, Roger W. and published by IGI Global. This book was released on 2019-09-20 with total page 452 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modern technology has impacted healthcare and interactions between patients and healthcare providers through a variety of means including the internet, social media, mobile devices, and the internet of things. These new technologies have empowered, frustrated, educated, and confused patients by making educational materials more widely available and allowing patients to monitor their own vital signs and self-diagnose. Further analysis of these and future technologies is needed in order to provide new approaches to empowerment, reduce mistakes, and improve overall healthcare. Impacts of Information Technology on Patient Care and Empowerment is a critical scholarly resource that delves into patient access to information and the effect that access has on their relationship with healthcare providers and their health outcomes. Featuring a range of topics such as gamification, mobile computing, and risk analysis, this book is ideal for healthcare practitioners, doctors, nurses, surgeons, hospital staff, medical administrators, patient advocates, researchers, academicians, policymakers, and healthcare students.

Patient Engagement in Health and Well-being: Theoretical and Empirical Perspectives in Patient Centered Medicine

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Author :
Publisher : Frontiers Media SA
ISBN 13 : 2889453707
Total Pages : 127 pages
Book Rating : 4.8/5 (894 download)

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Book Synopsis Patient Engagement in Health and Well-being: Theoretical and Empirical Perspectives in Patient Centered Medicine by : Guendalina Graffigna

Download or read book Patient Engagement in Health and Well-being: Theoretical and Empirical Perspectives in Patient Centered Medicine written by Guendalina Graffigna and published by Frontiers Media SA. This book was released on 2018-02-07 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: At present citizens are more aware of their health and care rights and more literate about their disease. Furthermore the continuous development of technological and bio-medical solutions are alimenting the expectation for longer and better life expectancy, even despite the diagnosis. Patients require to be higher involved in the decision making about their care and are willing to deeply entangle all the possible treatment options, their advantages, and their risks. In other terms, citizens today want to be treated not only as “client” but mainly as partners of the medical action and as co-authors of the success of their healthcare pathway. Due to this socio-psychological change in patients’ attitude, healthcare systems today are claimed to a deep revision of their practices and organizational models in order to become better responsive to patients’ expectation and more sustainable and effective in the management of their services. Patient participation and engagement in healthcare management, indeed, is today acknowledged by policy makers and healthcare experts as a valuable option to orient changes and actions of the healthcare systems. Several empirical studies have demonstrated the positive outcomes of a participatory care approach at the clinical, psychosocial, and economic levels. Patient Engagement, thus, appears today not only an ethical but also a pragmatic imperative for the innovation and the improvement of healthcare system. Moving from these premises, this e-book collect first research experiences, conceptual contribution and review of good practices in the area of Patient Engagement promotion. The e-book also discuss the relevance and the theoretical linkages between the concept of Patient Engagement and that one of Patient Centered Medicine.

The Putting Patients First Field Guide

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118450086
Total Pages : 166 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis The Putting Patients First Field Guide by : Planetree Foundation

Download or read book The Putting Patients First Field Guide written by Planetree Foundation and published by John Wiley & Sons. This book was released on 2013-09-20 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book answers 'why not' and 'how to' for health care accreditation bodies, quality experts, and frontline professionals, moving the reader from timely information, to inspiration, and through patient-centered action with practical tools and potent case studies." Paul vanOstenberg, DDS, MS, vice president, Accreditation and Standards, Joint Commission International "This superb guide from Planetree illustrates that providing high-quality, high-value, patient-centered health care is not a theoretical ideal. The case studies make clear that these goals are attainable; they are being achieved by leading health care organizations worldwide, and there is a clear road map for getting there right here in this book." Susan Dentzer, senior policy adviser to the Robert Wood Johnson Foundation "At IHI, we follow the principle, 'all teach, all learn' the idea that everyone, everywhere has something to teach, and something to learn. This remarkable and indispensable guide is as pure an example of this principle as I've come across." Maureen Bisognano, president and chief executive officer, Institute for Healthcare Improvement "The International Society for Quality in Health Care's mission is to inspire, promote, and support continuous improvement in the quality and safety of health care worldwide. It is in this spirit that we welcome this new book on patient-centered care. As in their previous work, the authors demonstrate just how critical it is to develop an organizational culture that puts patients first." Peter Carter, chief executive officer, International Society for Quality in Health Care