The Mom Pop Store

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The Mom & Pop Store

Author : Robert Spector
Publisher : Bloomsbury Publishing USA
ISBN 13 : 0802779115
Total Pages : 302 pages
Book Rating : 4.8/5 (27 download)

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Book Synopsis The Mom & Pop Store by : Robert Spector

Download or read book The Mom & Pop Store written by Robert Spector and published by Bloomsbury Publishing USA. This book was released on 2010-09-07 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business journalist Robert Spector grew up working in his family's butcher shop in Perth Amboy, New Jersey, where he learned invaluable lessons about the independent retail business. Mom & pop stores have always brought people together, fostering a sense of neighborhood identity and camaraderie, and are the glue that connects people in big cities and small towns alike. Long fascinated by the "direct connection" people feel as merchants and customers when they do business in neighborhood stores, at shops that are not super-sized, but human-sized, and responding to the growing "buy local" movement across the country, Spector set out to discover the state, and the state of mind, of independent retailing in America. From a specialty soda pop shop in Los Angeles to a florist shop in Dayton, Ohio, from a bakery in Chicago to a bookstore in Washington State, mom & pop store owners shared their stories with him, revealing the spirit and tenacity of the small business owner, dealing with frustration and defeat as well as triumph and success. Spector also interweaves the history of independent retailing. The Mom & Pop Store reflects the story of this country, for it embraces and cross-references every ethnic group, and virtually every element of our society.

The Mom & Pop Store

Author : Robert Spector
Publisher : Bloomsbury Publishing USA
ISBN 13 : 0802777651
Total Pages : 302 pages
Book Rating : 4.8/5 (27 download)

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Book Synopsis The Mom & Pop Store by : Robert Spector

Download or read book The Mom & Pop Store written by Robert Spector and published by Bloomsbury Publishing USA. This book was released on 2010-08-31 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business journalist Spector celebrates the history of small, independent retail stores and how mom and pop businesses across the country still thrive on attentive customer service and community support.

The Nordstrom Way to Customer Experience Excellence

Author : Robert Spector
Publisher : John Wiley & Sons
ISBN 13 : 1119375355
Total Pages : 231 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis The Nordstrom Way to Customer Experience Excellence by : Robert Spector

Download or read book The Nordstrom Way to Customer Experience Excellence written by Robert Spector and published by John Wiley & Sons. This book was released on 2017-10-03 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Top Ten Business Books For 2017" - Forbes The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry—in every corner of the world. This is not a book about selling shoes or clothes or cosmetics or jewelry. It is a book about how underlying values such as respect, trust, compensation and, even fun, are the building blocks of a culture where employees are empowered to consistently deliver a world-class experience to customers. Nordstrom believes that the employee experience determines the customer experience, and that when you attract and reward people who are comfortable in a service-oriented culture, then everyone succeeds—both individually and collectively. No wonder Nordstrom is one of only five companies to make Fortune's "Best Companies to Work For" and "Most Admired" lists every year since those surveys have been taken. With new interviews from senior Nordstrom executives and family members, the book explains how to successfully respond to today's tech-savvy, time-crunched customers who demand a convenient, seamless, painless, personal experience across all channels. Nordstrom gives its frontline people all the digital tools necessary to satisfy the customer—and your organization must do the same, if it wants to adapt. The authors show what it takes to earn brand loyalty, lead through change and uncertainty, and combine extraordinary brick-and-mortar with online experiences. 'The single most important reason we try to provide great service is this: It enables us to sell more,' says co-president Blake Nordstrom, great-grandson of the founder. 'The best way for our company to achieve results is to do what's best for the customer.' In this book, readers will find: Suggestions for becoming the Nordstrom of your industry The ten values that define a customer-driven culture Lessons for providing superior service and experience across all channels

Cracks in the Pavement

Author : Martin Sanchez-Jankowski
Publisher : Univ of California Press
ISBN 13 : 0520942450
Total Pages : 505 pages
Book Rating : 4.5/5 (29 download)

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Book Synopsis Cracks in the Pavement by : Martin Sanchez-Jankowski

Download or read book Cracks in the Pavement written by Martin Sanchez-Jankowski and published by Univ of California Press. This book was released on 2008-09-02 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: Woven throughout with rich details of everyday life, this original, on-the-ground study of poor neighborhoods challenges much prevailing wisdom about urban poverty, shedding new light on the people, institutions, and culture in these communities. Over the course of nearly a decade, Martín Sánchez-Jankowski immersed himself in life in neighborhoods in New York and Los Angeles to investigate how social change and social preservation transpire among the urban poor. Looking at five community mainstays—the housing project, the small grocery store, the barbershop and the beauty salon, the gang, and the local high school—he discovered how these institutions provide a sense of order, continuity, and stability in places often thought to be chaotic, disorganized, and disheartened. His provocative and ground-breaking study provides new data on urban poverty and also advances a new theory of how poor neighborhoods function, illuminating the creativity and resilience that characterize the lives of those who experience the hardships associated with economic deprivation.

Store Front Ii (mini Edition)

Author : James T. Murray
Publisher : Gingko Press Editions
ISBN 13 : 9781584236771
Total Pages : 346 pages
Book Rating : 4.2/5 (367 download)

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Book Synopsis Store Front Ii (mini Edition) by : James T. Murray

Download or read book Store Front Ii (mini Edition) written by James T. Murray and published by Gingko Press Editions. This book was released on 2017-11 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: With Store Front II the Murrays continued their documentation of an important cross-section of New York's 'Mom and Pop' economy. The Murray's penetrating photographs are only half the story though. Their copious background texts, gleaned largely from interviews with the stores' owners and employees, bring wonderful colour and nuance to the importance of these unique one-off establishments. The Murrays have rendered the out of the way bodegas, candy shops and record stores just as faithfully as the historically important institutions and well known restaurants, bars and cafes.

New York Originals

Author : Jamie McDonald
Publisher : Universe Publishing(NY)
ISBN 13 : 9780789324450
Total Pages : 0 pages
Book Rating : 4.3/5 (244 download)

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Book Synopsis New York Originals by : Jamie McDonald

Download or read book New York Originals written by Jamie McDonald and published by Universe Publishing(NY). This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A unique guide to the most interesting and useful 75 mom-and-pop businesses in New York City. This book explores the small gems of New York City that many locals and tourists do not even know exist. These surprising treasures have resisted change and held on to their old-world ways.

The Seinfeld Scripts

Author : Jerry Seinfeld
Publisher : Harper Collins
ISBN 13 : 0060953039
Total Pages : 546 pages
Book Rating : 4.0/5 (69 download)

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Book Synopsis The Seinfeld Scripts by : Jerry Seinfeld

Download or read book The Seinfeld Scripts written by Jerry Seinfeld and published by Harper Collins. This book was released on 1998-04-30 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jerry. George. Elaine. Kramer. We've followed their misadventures for nearly ten years on Thursday nights. Here, finally, are the scripts of the first two seasons that will take you back to the beginning of Seinfeld. Featuring the first 17 episodes ever aired, The Seinfeld Scripts contains all the great lines that have kept us laughing for years: the pilot episode, "The Seinfeld Chronicles," where it all began; George introduces his importer/exporter altar ego Art Vanderlay in "The Stakeout"; Kramer becomes obsessed with cantaloupe in "The Ex-Girlfriend"; Jerry and George meet Elaine's dad in "The Jacket"; is Jerry responsible for a poor Polish woman's death when he makes "The Pony Remark"?; Jerry and Elaine decide to become intimate again in "The Deal"; what will George do when he is banned from the executive bathroom in "The Revenge"?; and Jerry, George, and Elaine wait for a table in "The Chinese Restaurant." It's all here: the award-winning writing of Seinfeld, "the defining sitcom of our age". Created by Larry David and Jerry Seinfeld. Elaine: My roommate has Lyme disease. Jerry: Lyme disease? I thought she had Epstein-Barr syndrome? Elaine: She has this in addition to Epstein-Barr. It's like Epstein-Barr with a twist of Lyme disease. George: She calls me up at my office she says, "We have to talk." Jerry: The four worst words in the English language. Kramer: What a body. Yeeaaah...that's for me. Jerry: Yeah and you're just what she's looking for, too--a stranger, leering through a pair of binoculars ten floors up.

InfoWorld

Author :
Publisher :
ISBN 13 :
Total Pages : 112 pages
Book Rating : 4./5 ( download)

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Book Synopsis InfoWorld by :

Download or read book InfoWorld written by and published by . This book was released on 1983-11-21 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.

Sexuality in Marketing and Consumption

Author : Athanasia Daskalopoulou
Publisher : Taylor & Francis
ISBN 13 : 104010648X
Total Pages : 237 pages
Book Rating : 4.0/5 (41 download)

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Book Synopsis Sexuality in Marketing and Consumption by : Athanasia Daskalopoulou

Download or read book Sexuality in Marketing and Consumption written by Athanasia Daskalopoulou and published by Taylor & Francis. This book was released on 2024-08-09 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume provides an in-depth examination of the role of sexuality in consumers’ life course and in the marketing of products and services. Leading scholars in the field define the most up-to-date picture of theories of sexuality in marketing and consumer research, mapping the topic through diverse theoretical lenses, addressing queer and feminist research, and putting sexuality and consumption in context. The book brings together leading international marketing scholars to build on the growing interest in theories of sexuality, queer theory, and intersectionality, which are gaining more interest among institutions and researchers interested in equality and diversity. While this book builds on existing expertise in consumer culture scholarship, it is the first time a marketing book focuses on sexuality, adding value to the existing repertoire in gender and feminist literature. The chapters are organised into three key sections: Part 1 maps the marketing and consumer research field, discussing how sexuality can be studied through different lenses; Part 2 focuses on queer and feminist theorising, drawing on LGBTQIA+ theory, queer theory, and theories of intersectionality to analyse how overlapping social categories interact to influence consumer behaviour, identity, and experiences in the marketplace; and Part 3 explores the personal and social aspects of sexuality, offering a broad overview of issues of gender and sexuality, digitalisation, and the sexual body. This text will be of direct interest to scholars and researchers within the fields of marketing, consumer research, sociology, and media studies. The aim of this book is to help scholars and students to develop a broader understanding about the interplay between sexuality, society, and the market.

The International Handbook on Innovation

Author : Larisa V Shavinina
Publisher : Elsevier
ISBN 13 : 008044198X
Total Pages : 1202 pages
Book Rating : 4.0/5 (84 download)

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Book Synopsis The International Handbook on Innovation by : Larisa V Shavinina

Download or read book The International Handbook on Innovation written by Larisa V Shavinina and published by Elsevier. This book was released on 2003-10-16 with total page 1202 pages. Available in PDF, EPUB and Kindle. Book excerpt: The breadth of this work will allow the reader to acquire a comprehensive and panoramic picture of the nature of innovation within a single handbook.

The Mom Test

Author : Rob Fitzpatrick
Publisher : Robfitz Ltd
ISBN 13 : 1492180742
Total Pages : 133 pages
Book Rating : 4.4/5 (921 download)

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Book Synopsis The Mom Test by : Rob Fitzpatrick

Download or read book The Mom Test written by Rob Fitzpatrick and published by Robfitz Ltd. This book was released on 2013-10-09 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Mom Test is a quick, practical guide that will save you time, money, and heartbreak. They say you shouldn't ask your mom whether your business is a good idea, because she loves you and will lie to you. This is technically true, but it misses the point. You shouldn't ask anyone if your business is a good idea. It's a bad question and everyone will lie to you at least a little . As a matter of fact, it's not their responsibility to tell you the truth. It's your responsibility to find it and it's worth doing right . Talking to customers is one of the foundational skills of both Customer Development and Lean Startup. We all know we're supposed to do it, but nobody seems willing to admit that it's easy to screw up and hard to do right. This book is going to show you how customer conversations go wrong and how you can do better.

The Local Economic Impact of Wal-Mart

Author : Michael J. Hicks
Publisher : Cambria Press
ISBN 13 : 1934043389
Total Pages : 374 pages
Book Rating : 4.9/5 (34 download)

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Book Synopsis The Local Economic Impact of Wal-Mart by : Michael J. Hicks

Download or read book The Local Economic Impact of Wal-Mart written by Michael J. Hicks and published by Cambria Press. This book was released on 2007 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: While there have been other books on Wal-Mart, none has provided scholarly economic analysis of the impact of this retail giant. "The Local Economic Impact of Wal-Mart" offers significant empirical evidence which highlights important questions.

Organization, Performance and Equity

Author : Ryuzo Sato
Publisher : Springer Science & Business Media
ISBN 13 : 1461562678
Total Pages : 452 pages
Book Rating : 4.4/5 (615 download)

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Book Synopsis Organization, Performance and Equity by : Ryuzo Sato

Download or read book Organization, Performance and Equity written by Ryuzo Sato and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 452 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organization, Performance and Equity: Perspectives on the Japanese Economy provides an analysis of key components of the Japanese economy and business structures, edited by two leading American-based Japan scholars. The contributions to this book are grouped into four major categories: organizations; income distributions; technological progress; and macro performance. The first section examines the retail sector, the role of information in evaluating distribution systems, and ownership structures and their effect on welfare, all in the context of the Japanese economy. The second section concerns issues of Japanese tax structures, growth, and income transfers, while the third section focuses on technology and productivity. The concluding section addresses major macro issues like trade and the value of the yen.

The Recording Industry

Author : Geoffrey P. Hull
Publisher : Psychology Press
ISBN 13 : 9780415968034
Total Pages : 356 pages
Book Rating : 4.9/5 (68 download)

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Book Synopsis The Recording Industry by : Geoffrey P. Hull

Download or read book The Recording Industry written by Geoffrey P. Hull and published by Psychology Press. This book was released on 2004 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Recording Industry presents a brief but comprehensive overview of how records are made, marketed, and sold. Designed for an introductory survey course, but also applicable to the amateur musician, the book opens with an overview of popular music and its place in American society, along with the key players in the recording industry: record companies; music publishers; and performance venues. In the book's second part, the making of a recording is traced from production through marketing and then retail sales. Finally, in part 3, legal issues, including copyright and problems of piracy, are addressed. - BOOK JACKET.

I'm Glad My Mom Died

Author : Jennette McCurdy
Publisher : Simon and Schuster
ISBN 13 : 1982185821
Total Pages : 320 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis I'm Glad My Mom Died by : Jennette McCurdy

Download or read book I'm Glad My Mom Died written by Jennette McCurdy and published by Simon and Schuster. This book was released on 2022-08-09 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: A memoir by American former actress and singer Jennette McCurdy about her career as a child actress and her difficult relationship with her abusive mother who died in 2013

The Mom & Pop Store

Author : Robert Spector
Publisher : Walker Books
ISBN 13 : 9780802716057
Total Pages : 0 pages
Book Rating : 4.7/5 (16 download)

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Book Synopsis The Mom & Pop Store by : Robert Spector

Download or read book The Mom & Pop Store written by Robert Spector and published by Walker Books. This book was released on 2009-09-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A celebration of the history of small, independent retail and the story of how mom & pop stores across the country still thrive on attentive customer service and renewed community support for local businesses. Business journalist Robert Spector grew up working in his family's butcher shop in Perth Amboy, New Jersey, where he learned invaluable lessons about the independent retail business-and about life. Mom & pop stores have always brought people together, fostering a sense of neighborhood identity and camaraderie, and are the glue that connects people in big cities and small towns alike. Long fascinated by the "direct connection" people feel as merchants and customers when they do business in neighborhood shops, and responding to the growing "buy local" movement across the country, Spector sets out to discover the state, and the state of mind, of independent retailing in America. From a specialty soda pop shop in Los Angeles to a florist shop in Dayton, Ohio, from a bakery in Chicago to a bookstore in Bellingham, Washington, mom & pop store owners shared their stories with him, revealing the spirit and tenacity of the small business owner, dealing with frustration and defeat as well as triumph and success. Spector also interweaves the history of independent retailing. The Mom & Pop Store reflects the story of this country, for it embraces and cross-references every ethnic group and virtually every element of our society.

Design Mom

Author : Gabrielle Stanley Blair
Publisher : Artisan
ISBN 13 : 1579656552
Total Pages : 289 pages
Book Rating : 4.5/5 (796 download)

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Book Synopsis Design Mom by : Gabrielle Stanley Blair

Download or read book Design Mom written by Gabrielle Stanley Blair and published by Artisan. This book was released on 2015-04-07 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York Times best seller Ever since Gabrielle Stanley Blair became a parent, she’s believed that a thoughtfully designed home is one of the greatest gifts we can give our families, and that the objects and decor we choose to surround ourselves with tell our family’s story. In this, her first book, Blair offers a room-by-room guide to keeping things sane, organized, creative, and stylish. She provides advice on getting the most out of even the smallest spaces; simple fixes that make it easy for little ones to help out around the house; ingenious storage solutions for the never-ending stream of kid stuff; rainy-day DIY projects; and much, much more.