The Managed Services Playbook

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The Managed Services Playbook

Author : Ed Nalbandian
Publisher : iUniverse
ISBN 13 : 1491733632
Total Pages : 223 pages
Book Rating : 4.4/5 (917 download)

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Book Synopsis The Managed Services Playbook by : Ed Nalbandian

Download or read book The Managed Services Playbook written by Ed Nalbandian and published by iUniverse. This book was released on 2014-09-12 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Ed has taken thirty years of battle-hardened experience running managed services businesses as a systems integrator, communications provider, equipment manufacturer, offshore provider and an independent start-up and put it in a highly readable, yet incredibly detailed and indispensable book." Bob Boles CEO, Hostway Corporation "The Managed Services Playbook is the blueprint for building and running a successful managed services business. The explosion in managed services at Avaya was fueled by many of the strategies and plans Ed has outlined in this book." Mike Runda President, Avaya Client Services "Successfully running a managed services business is a difficult task with many nuances which make it very different from other IT services. Ed has unlocked these secrets which have eluded so many businesses. The advice in The Managed Services Playbook is priceless." Chris Formant President, Verizon Enterprise Solutions "Ed's proven ability to build high growth, high profit managed services businesses has made him one of the top managed services executive in the industry. The Managed Services Playbook details the keys to success for all those involved in managed and cloud businesses and can be mapped to proven, measurable results." George Humphrey Senior Director, Research and Advisory - Managed Services, Technology Services Industry Association (TSIA) "As IT vendors of all shapes and sizes rush to move their businesses to the cloud and managed services, The Managed Services Playbook should be required reading for anyone involved in those businesses." Dave D'Aprano Group Executive - IT Outsourcing, Dimension Data

Technology-as-a-service Playbook

Author : Thomas Lah
Publisher : Point B, Incorporated
ISBN 13 : 9780986046230
Total Pages : 0 pages
Book Rating : 4.0/5 (462 download)

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Book Synopsis Technology-as-a-service Playbook by : Thomas Lah

Download or read book Technology-as-a-service Playbook written by Thomas Lah and published by Point B, Incorporated. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technology-as-a-Service Playbook defines the tactical and strategic plays technology companies must run to build a profitable subscription business. Whether you are a pure-play cloud company or a traditional technology provider making the pivot to the cloud, this book will help guide your decision-making and execution around the "as-a-service" model to put your company on a path to profitable growth. This cloud-driven journey will affect every part of the organization. How offers are designed, built, marketed, sold, and serviced will all need to change. And these transformations are not limited to OEMs--they will also directly impact the vast network of channel partners. After all, it's not just about building recurring revenue, it's about building PROFITABLE recurring revenue. Technology-as-a-Service Playbook is the road map to the next-generation tech business model.

Managed Services in a Month - Build a Successful It Service Business in 30 Days - 2nd Ed.

Author : Karl W. Palachuk
Publisher :
ISBN 13 : 9780981997858
Total Pages : 208 pages
Book Rating : 4.9/5 (978 download)

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Book Synopsis Managed Services in a Month - Build a Successful It Service Business in 30 Days - 2nd Ed. by : Karl W. Palachuk

Download or read book Managed Services in a Month - Build a Successful It Service Business in 30 Days - 2nd Ed. written by Karl W. Palachuk and published by . This book was released on 2013-01-01 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managed Services in a Month is a no-nonsense guide to building a successful managed service practice. Whether you are just starting out, or converting your existing break/fix technology consulting business to managed services, this book will show you the way. The newly revised and expanded 2nd edition has nine new chapters, covering the latest products and services available today-including cloud technologies. Karl Palachuk makes it very clear that managed services is the business model of the future. Managed Services in a Month is very practical and straight to the point. Karl shows you how to transform your business step by step. And yes-You can really do it in one month! Karl W. Palachuk is the author of ten books, including The Network Documentation Workbook, Service Agreements for SMB Consultants - A Quick-Start Guide to Managed Services, and The Network Migration Workbook. He is also the author of the most popular blog on Managed Services. Karl ran a consulting business for seventeen years and is now the Senior Systems Engineer at America's Tech Support. He provides technical support to small and medium size businesses in North America. In that role, Karl provides business consulting services and CEO-level training on technical topics.

MSSP Playbook

Author : Charles Henson
Publisher :
ISBN 13 :
Total Pages : 142 pages
Book Rating : 4.6/5 (337 download)

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Book Synopsis MSSP Playbook by : Charles Henson

Download or read book MSSP Playbook written by Charles Henson and published by . This book was released on 2020-04-03 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Charles Henson, managing partner of Nashville Computer, the premiere cyber security and IT service firm in Music City, offers advice in this book on how MSPs can protect their clients from ransom ware, data theft, and other malicious acts by hackers.The unfortunate truth is some MSPs' credentials and backend access are available today for sale on the dark web. Small business owners can't afford systems to protect themselves and their clients that cost hundreds of thousands of dollars. That's why MSSP Playbook is vital. It will walk you through what Charles' company has done, as well as how he's worked with other MSPs in building out a security stack. You'll learn how to vet those essential security vendors, what dangers to look out for, and how to eliminate the need to hire a six-figure security engineer and instead find a strategic partner who has already hired, trained and staffed the Security Operations Center (SOC).

Active Operations Management

Author : Neil Bentley
Publisher : Practical Inspiration Publishing
ISBN 13 : 1788602307
Total Pages : 266 pages
Book Rating : 4.7/5 (886 download)

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Book Synopsis Active Operations Management by : Neil Bentley

Download or read book Active Operations Management written by Neil Bentley and published by Practical Inspiration Publishing. This book was released on 2021-01-18 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you’re at the sharp end of management, juggling conflicting demands to keep your organization’s promises to customers, with ever-reducing resources whilst implementing the latest digital change programme and keeping your team happy – this is the book for you. Active Operations Management gives you the framework and tools to help you take control and make the most of the evolving world of service operations. The challenges of robotics, remote working and lean operations demand a new approach to give people and organizations the confidence they need to thrive and deliver in the agile age. This ground-breaking playbook specifically addresses the practical needs of operations managers. Discover: The four critical activities for effective control, and the daily and weekly rhythms which make them effective and sustainable. Practical measures of work and performance which enable like-for-like comparisons and resource balancing across diverse teams. Real-world examples showing you how to raise productivity, improve staff engagement and wellbeing. Online resources which support your control of the truly agile operation. Neil Bentley and Richard Jeffery have spent over 30 years working with operations managers to simplify and bring structure to the challenges of managing in complex organizations. Today their Active Operations Management methodology is used by thousands of managers, raising performance and ensuring the wellbeing of those involved.

Summary of Thomas Lah & J.B. Wood's Technology-as-a-Service Playbook

Author : Everest Media,
Publisher : Everest Media LLC
ISBN 13 : 1669387828
Total Pages : 49 pages
Book Rating : 4.6/5 (693 download)

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Book Synopsis Summary of Thomas Lah & J.B. Wood's Technology-as-a-Service Playbook by : Everest Media,

Download or read book Summary of Thomas Lah & J.B. Wood's Technology-as-a-Service Playbook written by Everest Media, and published by Everest Media LLC. This book was released on 2022-04-23T22:59:00Z with total page 49 pages. Available in PDF, EPUB and Kindle. Book excerpt: Please note: This is a companion version & not the original book. Sample Book Insights: #1 The cloud era is going to disrupt the tech industry more than any other transformation. The attraction of the sharing economy is the ability to simply access rather than own physical and human assets. #2 The sharing economy can be implemented in many industries, but this book is concerned only with tech and near-tech industries. The categories of these offers take many popular names. They are software-as-a-service, platform-as-a-service, infrastructure-as-a-service, managed services, and so forth. #3 It is still early in the cloud era of tech, and it is difficult to predict the future. However, we have observed some winning patterns that will be important for executives and managers to consider. #4 The ability to prove deliverable business outcomes will supplant win the feature bake-off as the central focus of senior leadership at tech companies. This will cause a dramatic re-thinking of investments and top talent allocation. Offers will go vertical in order to better deliver full value to the customer.

The Data and Analytics Playbook

Author : Lowell Fryman
Publisher : Morgan Kaufmann
ISBN 13 : 0128025476
Total Pages : 294 pages
Book Rating : 4.1/5 (28 download)

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Book Synopsis The Data and Analytics Playbook by : Lowell Fryman

Download or read book The Data and Analytics Playbook written by Lowell Fryman and published by Morgan Kaufmann. This book was released on 2016-08-12 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Data and Analytics Playbook: Proven Methods for Governed Data and Analytic Quality explores the way in which data continues to dominate budgets, along with the varying efforts made across a variety of business enablement projects, including applications, web and mobile computing, big data analytics, and traditional data integration. The book teaches readers how to use proven methods and accelerators to break through data obstacles to provide faster, higher quality delivery of mission critical programs. Drawing upon years of practical experience, and using numerous examples and an easy to understand playbook, Lowell Fryman, Gregory Lampshire, and Dan Meers discuss a simple, proven approach to the execution of multiple data oriented activities. In addition, they present a clear set of methods to provide reliable governance, controls, risk, and exposure management for enterprise data and the programs that rely upon it. In addition, they discuss a cost-effective approach to providing sustainable governance and quality outcomes that enhance project delivery, while also ensuring ongoing controls. Example activities, templates, outputs, resources, and roles are explored, along with different organizational models in common use today and the ways they can be mapped to leverage playbook data governance throughout the organization. Provides a mature and proven playbook approach (methodology) to enabling data governance that supports agile implementation Features specific examples of current industry challenges in enterprise risk management, including anti-money laundering and fraud prevention Describes business benefit measures and funding approaches using exposure based cost models that augment risk models for cost avoidance analysis and accelerated delivery approaches using data integration sprints for application, integration, and information delivery success

The Management Playbook

Author : Brandon Allen
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781500190972
Total Pages : 24 pages
Book Rating : 4.1/5 (99 download)

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Book Synopsis The Management Playbook by : Brandon Allen

Download or read book The Management Playbook written by Brandon Allen and published by Createspace Independent Publishing Platform. This book was released on 2014-06-20 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: The common advice that most people get about leading and managing a team doesn't work. Brandon Allen shares his 15 years of experience in managing and leading high performing teams and businesses. Some of the things you'll learn:• How to have a team that works together and inline with your vision• How to communicate more effectively with your team• Create your management style and strategies to ensure that your styleshows up in your business.• Putting together a winning culture in your business• Simple ways to use your team more effectively so you are working more inwhat you do best.

Procurement Playbook

Author : David McKevitt
Publisher : Paragon Publishing
ISBN 13 : 1787920259
Total Pages : 300 pages
Book Rating : 4.7/5 (879 download)

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Book Synopsis Procurement Playbook by : David McKevitt

Download or read book Procurement Playbook written by David McKevitt and published by Paragon Publishing. This book was released on with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Perhaps the greatest frustration of procurement students and faculty is the lack of a codified procurement body of knowledge (PBoK). At the same time, the demand for relevant procurement skills has never been greater. The Procurement Playbook consists of ten chapters of essential procurement knowledge and skills. Written by an award-winning panel of experts, consultants and academics, the Playbook distils essential procurement knowledge using a structured pedagogical framework. Organisations are at various stages of their development towards procurement excellence. Existing texts on the market tend to convey procurement through a manufacturing lens or position private and public procurement as separate disciplines. The Playbook helps practitioners organise their thoughts and speak with clarity and confidence about the art and science of procurement. The text is an ideal companion for middle-level executives seeking to acquire procurement skills and provides a blueprint for training and training specialists who design procurement courses. * Achieves a balance between theory and a practical, skill-based approach to the procurement discipline. * Each chapter contains a glossary of terms, key questions and learning objectives. * Ideal for executives looking to acquire procurement skills, the Playbook is interspersed with short cases, research insights and debate points. * Provides a blueprint for training and education specialists looking to design procurement courses. Chapter overview: * Introduction * Perspectives of procurement * Identifying needs and writing specifications * Supplier screening and selection * Market analysis * Supply cost and prices * Outsourcing * Procurement value * Spend analysis * Supplier Performance Management

The AIoT Playbook

Author : Dirk Slama
Publisher : Springer Nature
ISBN 13 : 3030882217
Total Pages : 413 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis The AIoT Playbook by : Dirk Slama

Download or read book The AIoT Playbook written by Dirk Slama and published by Springer Nature. This book was released on 2022 with total page 413 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Lean Product Playbook

Author : Dan Olsen
Publisher : John Wiley & Sons
ISBN 13 : 1118961021
Total Pages : 336 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis The Lean Product Playbook by : Dan Olsen

Download or read book The Lean Product Playbook written by Dan Olsen and published by John Wiley & Sons. This book was released on 2015-05-21 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: The missing manual on how to apply Lean Startup to build products that customers love The Lean Product Playbook is a practical guide to building products that customers love. Whether you work at a startup or a large, established company, we all know that building great products is hard. Most new products fail. This book helps improve your chances of building successful products through clear, step-by-step guidance and advice. The Lean Startup movement has contributed new and valuable ideas about product development and has generated lots of excitement. However, many companies have yet to successfully adopt Lean thinking. Despite their enthusiasm and familiarity with the high-level concepts, many teams run into challenges trying to adopt Lean because they feel like they lack specific guidance on what exactly they should be doing. If you are interested in Lean Startup principles and want to apply them to develop winning products, this book is for you. This book describes the Lean Product Process: a repeatable, easy-to-follow methodology for iterating your way to product-market fit. It walks you through how to: Determine your target customers Identify underserved customer needs Create a winning product strategy Decide on your Minimum Viable Product (MVP) Design your MVP prototype Test your MVP with customers Iterate rapidly to achieve product-market fit This book was written by entrepreneur and Lean product expert Dan Olsen whose experience spans product management, UX design, coding, analytics, and marketing across a variety of products. As a hands-on consultant, he refined and applied the advice in this book as he helped many companies improve their product process and build great products. His clients include Facebook, Box, Hightail, Epocrates, and Medallia. Entrepreneurs, executives, product managers, designers, developers, marketers, analysts and anyone who is passionate about building great products will find The Lean Product Playbook an indispensable, hands-on resource.

The Design Thinking Playbook

Author : Michael Lewrick
Publisher : John Wiley & Sons
ISBN 13 : 1119467489
Total Pages : 350 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis The Design Thinking Playbook by : Michael Lewrick

Download or read book The Design Thinking Playbook written by Michael Lewrick and published by John Wiley & Sons. This book was released on 2018-04-24 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: A radical shift in perspective to transform your organization to become more innovative The Design Thinking Playbook is an actionable guide to the future of business. By stepping back and questioning the current mindset, the faults of the status quo stand out in stark relief—and this guide gives you the tools and frameworks you need to kick off a digital transformation. Design Thinking is about approaching things differently with a strong user orientation and fast iterations with multidisciplinary teams to solve wicked problems. It is equally applicable to (re-)design products, services, processes, business models, and ecosystems. It inspires radical innovation as a matter of course, and ignites capabilities beyond mere potential. Unmatched as a source of competitive advantage, Design Thinking is the driving force behind those who will lead industries through transformations and evolutions. This book describes how Design Thinking is applied across a variety of industries, enriched with other proven approaches as well as the necessary tools, and the knowledge to use them effectively. Packed with solutions for common challenges including digital transformation, this practical, highly visual discussion shows you how Design Thinking fits into agile methods within management, innovation, and startups. Explore the digitized future using new design criteria to create real value for the user Foster radical innovation through an inspiring framework for action Gather the right people to build highly-motivated teams Apply Design Thinking, Systems Thinking, Big Data Analytics, and Lean Start-up using new tools and a fresh new perspective Create Minimum Viable Ecosystems (MVEs) for digital processes and services which becomes for example essential in building Blockchain applications Practical frameworks, real-world solutions, and radical innovation wrapped in a whole new outlook give you the power to mindfully lead to new heights. From systems and operations to people, projects, culture, digitalization, and beyond, this invaluable mind shift paves the way for organizations—and individuals—to do great things. When you're ready to give your organization a big step forward, The Design Thinking Playbook is your practical guide to a more innovative future.

The Performance Management Playbook

Author : Hedda Bird
Publisher : Pearson UK
ISBN 13 : 129237005X
Total Pages : 195 pages
Book Rating : 4.2/5 (923 download)

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Book Synopsis The Performance Management Playbook by : Hedda Bird

Download or read book The Performance Management Playbook written by Hedda Bird and published by Pearson UK. This book was released on 2021-08-10 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: Highly Commended Award - People, Culture & Management Book at the 2022 Business Book Awards The Performance Management Playbook takes the stress out of managing people. This practical book coversthe must-have conversations from daily feedback to annual pay reviews; from dealingwith poor performance to setting challenging expectations. With 15 conversation guides to improve yourconfidence in managing performance, numerous activities to make you and yourteam less stressed, happier and more productive, as well as toolkits to helpyou improve performance now, no matter what appraisal process your organisationhas in place, this book makes it easy to dip in and develop great performanceconversations specific to the challenges you face. Learn from 25 real world examples: from global and local organisations; from 100employees to over a million; from sectors as varied as financial services,transport, technology, central and local government, TV production, mining,healthcare and construction. The Performance Management Playbook will help you move from anxiety-ridden one-off appraisals to morerewarding regular and meaningful conversations about performance.

The Cloud Adoption Playbook

Author : Moe Abdula
Publisher : John Wiley & Sons
ISBN 13 : 1119491851
Total Pages : 222 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis The Cloud Adoption Playbook by : Moe Abdula

Download or read book The Cloud Adoption Playbook written by Moe Abdula and published by John Wiley & Sons. This book was released on 2018-03-08 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: The essential roadmaps for enterprise cloud adoption As cloud technologies continue to challenge the fundamental understanding of how businesses work, smart companies are moving quickly to adapt to a changing set of rules. Adopting the cloud requires a clear roadmap backed by use cases, grounded in practical real-world experience, to show the routes to successful adoption. The Cloud Adoption Playbook helps business and technology leaders in enterprise organizations sort through the options and make the best choices for accelerating cloud adoption and digital transformation. Written by a team of IBM technical executives with a wealth of real-world client experience, this book cuts through the hype, answers your questions, and helps you tailor your cloud adoption and digital transformation journey to the needs of your organization. This book will help you: Discover how the cloud can fulfill major business needs Adopt a standardized Cloud Adoption Framework and understand the key dimensions of cloud adoption and digital transformation Learn how cloud adoption impacts culture, architecture, security, and more Understand the roles of governance, methodology, and how the cloud impacts key players in your organization. Providing a collection of winning plays, championship advice, and real-world examples of successful adoption, this playbook is your ultimate resource for making the cloud work. There has never been a better time to adopt the cloud. Cloud solutions are more numerous and accessible than ever before, and evolving technology is making the cloud more reliable, more secure, and more necessary than ever before. Don’t let your organization be left behind! The Cloud Adoption Playbook gives you the essential guidance you need to make the smart choices that reduce your organizational risk and accelerate your cloud adoption and digital transformation.

The Entrepreneur's Playbook: 100 Business Ideas

Author : Sándor Varga
Publisher : Luxory
ISBN 13 : 615672804X
Total Pages : 221 pages
Book Rating : 4.1/5 (567 download)

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Book Synopsis The Entrepreneur's Playbook: 100 Business Ideas by : Sándor Varga

Download or read book The Entrepreneur's Playbook: 100 Business Ideas written by Sándor Varga and published by Luxory. This book was released on with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you ready to jump into entrepreneurship? Look no further than '100 Business Ideas' a comprehensive guide that is full of innovative and with practical concepts that will set you on fire entrepreneurial spirit. From innovative tech startups to traditional ones to service-based businesses, this is the book offers plenty of inspiration and guidance to succeed to build a business. Whether you're an experienced entrepreneur or just starting out getting started, this book is a valuable resource to help you turn your ideas into profitable businesses. Get ready to take your business to new high- take it to the top with "100 business ideas"

The AI Value Playbook

Author : Lisa Weaver-Lambert
Publisher : Packt Publishing Ltd
ISBN 13 : 1835467598
Total Pages : 440 pages
Book Rating : 4.8/5 (354 download)

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Book Synopsis The AI Value Playbook by : Lisa Weaver-Lambert

Download or read book The AI Value Playbook written by Lisa Weaver-Lambert and published by Packt Publishing Ltd. This book was released on 2024-08-30 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn from real-world examples how leveraging AI, including machine learning and generative AI, is imperative for businesses to navigate risk, drive value, and gain a competitive advantage Key Features Understand machine learning and generative AI terminology, concepts, and the AI technology stack. Learn from diverse real-world case studies narrated by business leaders in their own voice. Apply a value-driven approach to AI applications across multiple business sectors. Book DescriptionBusiness leaders are challenged by the speed of AI innovation and how to navigate disruption and uncertainty. This book is a crucial resource for those who want to understand how to leverage AI to drive business value, drawn from the firsthand experience of those who have been implementing this technology successfully. The AI Value Playbook focuses on questions frequently posed by leaders and boards. How can businesses adapt to these emerging technologies? How can they start building and deploying AI as a strategic asset to drive efficiency? What risks or threats need to be considered? How quickly can value be created? This book is a response to those demands. In a series of in-depth and wide-ranging conversations with practitioners, from CEOs leading new generative AI-based companies to Data Scientists and CFOs working in more traditional companies. Our experts share their hard-earned wisdom, talking candidly about their successes and failures, and what excites them about the future. These interviews offer unique insights for business leaders to apply to their own organizations. The book distils a value-driven playbook for how AI can be put to work today.What you will learn Fundamentals of AI concepts and the tech stack How AI works with real-world practical applications How to integrate into your company's overall strategy How to incorporate generative AI in your processes How to drive value with sector-wide examples How to organize an AI-driven operating model How to use AI for competitive advantage The dos and don'ts of AI application Who this book is for The AI Value Playbook is aimed at supporting non-technical executives and board members to quickly formulate a perspective on how to integrate AI. This book addresses the gap in data and AI knowledge in leadership teams that have an appetite for nuanced, targeted and practical solutions. It includes which levers and processes to consider to future-proof their business. It speaks to an audience interested in understanding how AI can drive value for their organisations.

The Digital Transformation Playbook

Author : David L. Rogers
Publisher : Columbia University Press
ISBN 13 : 0231541651
Total Pages : 267 pages
Book Rating : 4.2/5 (315 download)

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Book Synopsis The Digital Transformation Playbook by : David L. Rogers

Download or read book The Digital Transformation Playbook written by David L. Rogers and published by Columbia University Press. This book was released on 2016-04-05 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rethink your business for the digital age. Every business begun before the Internet now faces the same challenge: How to transform to compete in a digital economy? Globally recognized digital expert David L. Rogers argues that digital transformation is not about updating your technology but about upgrading your strategic thinking. Based on Rogers's decade of research and teaching at Columbia Business School, and his consulting for businesses around the world, The Digital Transformation Playbook shows how pre-digital-era companies can reinvigorate their game plans and capture the new opportunities of the digital world. Rogers shows why traditional businesses need to rethink their underlying assumptions in five domains of strategy—customers, competition, data, innovation, and value. He reveals how to harness customer networks, platforms, big data, rapid experimentation, and disruptive business models—and how to integrate these into your existing business and organization. Rogers illustrates every strategy in this playbook with real-world case studies, from Google to GE, from Airbnb to the New York Times. With practical frameworks and nine step-by-step planning tools, he distills the lessons of today's greatest digital innovators and makes them usable for businesses at any stage. Many books offer advice for digital start-ups, but The Digital Transformation Playbook is the first complete treatment of how legacy businesses can transform to thrive in the digital age. It is an indispensable guide for executives looking to take their firms to the next stage of profitable growth.