Total Quality Management

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Author :
Publisher : Routledge
ISBN 13 : 1351407783
Total Pages : 568 pages
Book Rating : 4.3/5 (514 download)

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Book Synopsis Total Quality Management by : Joel E. Ross

Download or read book Total Quality Management written by Joel E. Ross and published by Routledge. This book was released on 2017-10-06 with total page 568 pages. Available in PDF, EPUB and Kindle. Book excerpt: Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are: A new chapter on the emerging Theory of Constraints Expanded treatment of Process Management Eleven new readings Ten new cases Chapter examples of TQM at 12 Baldrige winning organizations End of chapter recommendations for further reading Revised and updated textual material The Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case. Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations.

The Journal for Quality and Participation

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Author :
Publisher :
ISBN 13 :
Total Pages : 200 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis The Journal for Quality and Participation by :

Download or read book The Journal for Quality and Participation written by and published by . This book was released on 2007 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume I

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Author :
Publisher : Business Expert Press
ISBN 13 : 1947098543
Total Pages : 202 pages
Book Rating : 4.9/5 (47 download)

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Book Synopsis Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume I by : Paul Hayes

Download or read book Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume I written by Paul Hayes and published by Business Expert Press. This book was released on 2020-12-24 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: These two volumes are about understanding—why—and application—how—with the aim of providing guidance and introduction to both. Quality is the consistent achievement of the user’s expectations of a product or service. The achievement needs to be “The right thing, right first time, every time, in time.” Beginning with manufacturing and services, it also includes professional, personal, and spiritual dimensions. Variation does not sit happily with consistency and skill in handling risk and opportunity requires competence in the use of statistics, probability, and uncertainty; and needs to complement the critically essential soft dimensions of quality and the overarching and underpinning primacy of personal relationships. There are no clear boundaries to the applicability of quality and the related processes and procedures expressed in management systems, and this is why it matters so much to show “how it applies in diverse business and social environments.” Increasingly, the acceptability of boundaries that are drawn depends on their effect on the user and the achievement of quality, and the latest standards on quality management are explicit on this key point. Quality is everyone’s business, and there is no single professional discipline that can properly express this. Insights, knowledge, experience, best practice, tools, and techniques need to be shared across all kinds of organizational and professional boundaries, and there is no departmental boundary that can stand apart from the organization-wide commitment to quality achievement.

AFTER ATLANTIS: Working, Managing, and Leading in Turbulent Times

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Author :
Publisher : Routledge
ISBN 13 : 1136013865
Total Pages : 200 pages
Book Rating : 4.1/5 (36 download)

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Book Synopsis AFTER ATLANTIS: Working, Managing, and Leading in Turbulent Times by : Ned Hamson

Download or read book AFTER ATLANTIS: Working, Managing, and Leading in Turbulent Times written by Ned Hamson and published by Routledge. This book was released on 2012-08-21 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on both fundamental theory and practical experience, After Atlantis identifies a broad range of approaches that will better equip individuals and organizations not only to react in time to change but to become pro-active in creating a positive future for themselves and their organizations. It is a practical field guide to understanding and mastering turbulence within organizations and across the global marketplace. After Atlantis takes the position that no single activity will assure success. It is grounded in the most advanced, field-tested, and robust theories about innovation and leadership, and will help organizations to construct their future with meaning and to meet the needs of their customers. The international team of contributors includes Peter Beerten and Kaat Exterbille of Belgium, Tom Lyons of Ireland, and Frank Heckman of the United States. Ned Hamson has been editor of The Journal for Quality and Participation since 1985. His duties as editor there have brought him into close contact with leading organizations, consultants, and practitioners in the fields of quality and participation. Some of the foremost authorities who have contributed to the journal during his tenure include Tom Peters, Dr. W. Edwards Deming, Margaret Wheatley, Peter Senge, George Bush, and Bill Clinton. Mr. Hamson also conducts extensive research on international political economy.

Principles of Total Quality

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Author :
Publisher : CRC Press
ISBN 13 : 020350710X
Total Pages : 498 pages
Book Rating : 4.2/5 (35 download)

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Book Synopsis Principles of Total Quality by : Vincent K. Omachonu

Download or read book Principles of Total Quality written by Vincent K. Omachonu and published by CRC Press. This book was released on 2004-05-27 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of Principles of Total Quality explains this strategy for both the service and manufacturing sectors. This edition addr

Total Quality Management as a Holistic Management Concept

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 3642720986
Total Pages : 360 pages
Book Rating : 4.6/5 (427 download)

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Book Synopsis Total Quality Management as a Holistic Management Concept by : Klaus J. Zink

Download or read book Total Quality Management as a Holistic Management Concept written by Klaus J. Zink and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book Total Quality Management is introduced as a holistic management concept. An instrument to measure this approach is the European Model for Business Excellence which is well known in many European countries for national quality prizes. The book explains this model in great detail and shows how to implement it in an organisational development process. A description of the most relevant management tools in this context, like self-assessment, policy deployment and benchmarking, will be of particular interest to the reader. The book combines in a unique way the theoretical background of the subject with practical experience in consulting. The reader will understand the necessity of holistic approaches and will learn how the European Business Excellence Model overcomes traditional ways of measuring business results.

Business With a Conscience

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Author :
Publisher : Routledge
ISBN 13 : 1000482944
Total Pages : 422 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Business With a Conscience by : Joan Marques

Download or read book Business With a Conscience written by Joan Marques and published by Routledge. This book was released on 2021-12-07 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practicing business with a conscience leaves no sector untouched. It trickles into how we treat our employees; approach our work in general; address stakeholders; engage in accounting, financial, and production management practices; implement and manage information technology; communicate on a direct and indirect basis; and market what we stand for. Business has encountered an interesting evolution in the first two decades of the twenty-first century, with social media as a catalyst aiding greater understanding and improvement regarding the critical value of soft skills, workplace diversity, change readiness, moral responsibility, sustainable awareness, and a general socially responsible mindset. This amalgamate spirit of business as we envision it in both the near and far future has found its way in all segments of business education, research, and practice. Adhering to the global trend of increased responsibility and evoking a constructive change in the narrative of business, this Research Companion serves as a critical reference work for business scholars and practitioners in various settings. It brings together contributing scholars from multiple business areas, from a variety of cultures and locations of the world, in order to achieve the compilation of a reference work that will find an expansive appeal. Including insights from the broad business spectrum ranging from internal managerial practices to strategic applications, including international sensitivity, this volume highlights the urgency for increased awareness in business decision-making on all fronts. It will be of great value to researchers, academics, practitioners, and students in the fields of corporate social responsibility, business ethics, leadership, organizational studies, and entrepreneurship.

Social Quality:A Vision for Europe

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Author :
Publisher : Kluwer Law International B.V.
ISBN 13 : 9041115234
Total Pages : 408 pages
Book Rating : 4.0/5 (411 download)

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Book Synopsis Social Quality:A Vision for Europe by : Laurent Van der Maesen

Download or read book Social Quality:A Vision for Europe written by Laurent Van der Maesen and published by Kluwer Law International B.V.. This book was released on 2001-01-31 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume represents the outcome of two years of intensive debate about the future of Europe. It aims to provide the European Union with a vision: one that will unite all of its citizens and help to create the democratic legitimacy that the EU currently lacks. It builds on the first book on social quality, The Social Quality of Europe, which introduced the concept and which has been enthusiastically received by both the scientific and policy communities. The book develops three crucial elements of social quality: the theoretical validity of the concept, its practical application, and its identity or `genetic code'. It establishes an independent identity for social quality, with a unique focus on the quality of the social, which enables it to act as the rationale for economic, social, and cultural policies and, therefore, an escape route from the dominance of narrow economic thinking in policy making.

Personnel Literature

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Publisher :
ISBN 13 :
Total Pages : 130 pages
Book Rating : 4.:/5 (5 download)

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Book Synopsis Personnel Literature by :

Download or read book Personnel Literature written by and published by . This book was released on 1993 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Enhancing the university industry interface

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Author :
Publisher : Emerald Group Publishing
ISBN 13 : 1845445902
Total Pages : 105 pages
Book Rating : 4.8/5 (454 download)

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Book Synopsis Enhancing the university industry interface by :

Download or read book Enhancing the university industry interface written by and published by Emerald Group Publishing. This book was released on 2005 with total page 105 pages. Available in PDF, EPUB and Kindle. Book excerpt: This special issue of the Journal of European Industrial Training is based around theProgramme for University-Industry Interface (PUII) located at the University ofLimerick (UL) in Ireland. The contributors are members of the project team and theirassociates and the editors are Douglas Weir, Chair of the project Academic AdvisoryBoard and John O'Donoghue of the UL, member of the project Executive Board. PUII stems from an initiative of the Irish Government in 2001 to support companyupskilling, postgraduate conversion courses and maintenance of the national ITinfrastructure. It is funded for the.

Quality, Reliability and Information Technology

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Author :
Publisher : Alpha Science Int'l Ltd.
ISBN 13 : 9788173195723
Total Pages : 494 pages
Book Rating : 4.1/5 (957 download)

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Book Synopsis Quality, Reliability and Information Technology by : P. K. Kapur

Download or read book Quality, Reliability and Information Technology written by P. K. Kapur and published by Alpha Science Int'l Ltd.. This book was released on 2005 with total page 494 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reliability Engineering and Quality Management provides a competitive advantage and market leadership in a global environment where market barriers are fast disappearing both in the domain of cutting edge and contemporary technologies, manufacturing, process and service sectors like information technology sector. The growth of Q & R has been fuelled by increasing sophistication and complexity of system and organisational awareness to produce and market high quality and reliability products and services by the consumer and global market pressures. This subject being interdisciplinary in nature has also brought about a convergence of numerous solution strategies employing Fuzzy Sets, Artificial Neural Nets, Modeling and Simulation, Knowledge Base Systems, Operations Research and Mathematical Programming to achieve high Reliability. This book is intended for both the beginner and practitioner from manufacturing and service sector, research laboratories and academic institutions. This book is unique also as it gives an insight into the current practices and future directions.

Coaching Green Belts for Sustainable Success

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Author :
Publisher : Quality Press
ISBN 13 : 0873899938
Total Pages : 228 pages
Book Rating : 4.8/5 (738 download)

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Book Synopsis Coaching Green Belts for Sustainable Success by : Steve Pollock

Download or read book Coaching Green Belts for Sustainable Success written by Steve Pollock and published by Quality Press. This book was released on 2015-04-20 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Six Sigma Green Belts need support in applying new skills after training, yet there is little research about how this works and even less advice about what support looks like in the field. This book is that missing link in providing coaching tips to support Green Belt projects. There is an abundant amount of information on the technical, “hard skills” aspects of Six Sigma, while considerably less about the interpersonal side of DMAIC. Research has shown that desirable Green Belt project outcomes are greatly influenced by collaboration issues between the coach and the Green Belt team member, and therefore this text focuses on tips for effective collaboration practices. Besides being a comprehensive discussion about how to coach Green Belts on their first project, it may also be used to coach subsequent Green Belt projects. A case study of Louisville Metro demonstrates this book’s ideas in the field and includes an example of one of its actual Six Sigma Green Belt projects.

Contemporary Corporate Strategy

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Author :
Publisher : Routledge
ISBN 13 : 113417084X
Total Pages : 376 pages
Book Rating : 4.1/5 (341 download)

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Book Synopsis Contemporary Corporate Strategy by :

Download or read book Contemporary Corporate Strategy written by and published by Routledge. This book was released on with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Contemporary Corporate Strategy

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Author :
Publisher : Routledge
ISBN 13 : 1134170831
Total Pages : 376 pages
Book Rating : 4.1/5 (341 download)

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Book Synopsis Contemporary Corporate Strategy by : John Saee

Download or read book Contemporary Corporate Strategy written by John Saee and published by Routledge. This book was released on 2007-12-21 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the onset of the third millennium, increasing numbers of corporations around the world have been undergoing cultural and mindset shift paradigms whilst developing corporate strategies that are increasingly attuned to the highly competitive and dynamic business realities arising from globalising national economies around the world. This research book represents an eclectic collection of latest research articles and empirical studies conducted in different parts of the world on corporate strategy, including usually neglected countries of study such as Germany, Turkey, Greece and Spain. This research book contains over twenty research papers examining various aspects of corporate strategy in different national and international settings, this book is intended to equip readers with the latest knowledge to understand the complexities of corporate strategy both at a theoretical and operational levels. Further, the book is specifically written with the needs of the students of strategy both at an undergraduate and postgraduate who may want to gain contemporary knowledge of strategy based on empirical research.

The Quality Management Sourcebook

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Author :
Publisher : Routledge
ISBN 13 : 1134840241
Total Pages : 711 pages
Book Rating : 4.1/5 (348 download)

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Book Synopsis The Quality Management Sourcebook by : Christine Avery

Download or read book The Quality Management Sourcebook written by Christine Avery and published by Routledge. This book was released on 2002-09-11 with total page 711 pages. Available in PDF, EPUB and Kindle. Book excerpt: The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of it by small presses, professional and trade associations, and consultants. The Quality Management Sourcebook is the first in-depth, international guide to the most useful material and sources of information. The book begins with the origins of quality management, explains how it evolved, examines its current situation, and explores the future. The book is divided into five main sections: * Introduction: General sources for information * Applications of total quality management * Focus on specific aspects of quality management * Quality in the future * Resource materials The Quality Management Sourcebook is an essential reference for everybody involved in either the theory or practice of quality management: in manufacturing, retail, banking, and insurance, the utilities industry, the transportation industry, health, education and other public services. Over 900 citations cover books, journal articles, technical reports, video training materials and software. Each is followed by a descriptive annotation. Resource materials include strategies for locating additional information; training materials; organizations; and consultants. The book concludes with a glossary of quality management terms, a name index, a title index, and a detailed subject index.

Joseph M. Juran

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Author :
Publisher : Psychology Press
ISBN 13 : 9780415325714
Total Pages : 624 pages
Book Rating : 4.3/5 (257 download)

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Book Synopsis Joseph M. Juran by : John Cunningham Wood

Download or read book Joseph M. Juran written by John Cunningham Wood and published by Psychology Press. This book was released on 2005 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: For more than seventy years, the teachings and writings of Joseph M. Juran have had a profound impact on the quality of the products we buy and use everyday. This collection gathers together key material exploring the impact of Juran's ideas.

Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume II

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Author :
Publisher : Business Expert Press
ISBN 13 : 195253853X
Total Pages : 291 pages
Book Rating : 4.9/5 (525 download)

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Book Synopsis Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume II by : Paul Hayes

Download or read book Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume II written by Paul Hayes and published by Business Expert Press. This book was released on 2020-12-24 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: These two volumes are about understanding—why—and application—how—with the aim of providing guidance and introduction to both. Quality is the consistent achievement of the user’s expectations of a product or service. The achievement needs to be “The right thing, right first time, every time, in time.” Beginning with manufacturing and services, it also includes professional, personal, and spiritual dimensions. Variation does not sit happily with consistency and skill in handling risk and opportunity requires competence in the use of statistics, probability, and uncertainty; and needs to complement the critically essential soft dimensions of quality and the overarching and underpinning primacy of personal relationships. There are no clear boundaries to the applicability of quality and the related processes and procedures expressed in management systems, and this is why it matters so much to show “how it applies in diverse business and social environments.” Increasingly, the acceptability of boundaries that are drawn depends on their effect on the user and the achievement of quality, and the latest standards on quality management are explicit on this key point. Quality is everyone’s business, and there is no single professional discipline that can properly express this. Insights, knowledge, experience, best practice, tools, and techniques need to be shared across all kinds of organizational and professional boundaries, and there is no departmental boundary that can stand apart from the organization-wide commitment to quality achievement.