The Impact Of Users Expectations On The Success Of Information Technology Implementation

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The Impact of Users' Expectations on the Success of Information Technology Implementation

Author : Barbara L. Marcolin
Publisher : National Library of Canada = Bibliothèque nationale du Canada
ISBN 13 :
Total Pages : 320 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Impact of Users' Expectations on the Success of Information Technology Implementation by : Barbara L. Marcolin

Download or read book The Impact of Users' Expectations on the Success of Information Technology Implementation written by Barbara L. Marcolin and published by National Library of Canada = Bibliothèque nationale du Canada. This book was released on 1994 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information Technology (IT) is being used to enhance productivity and effectiveness in response to today's competitive business pressures. However, there still exists a gap between what users expect and get from IT. As a result, this technology may not be helping users respond to the challenges in the business environment. In an effort to improve IT implementation by addressing users' expectations, Disconfirmation Theory, adapted from the consumer behaviour literature, is cast in an Information Systems (IS) setting. This theory helps understand how a deviation between users' expectations and IT performance can lead to IS success or failure. This theoretical foundation is used to address the IT implementation processes and enhance the value of that technology for the organization and the users. Based upon three longitudinal field studies and eleven cross-sectional field studies, it was found that meeting users' expectations (i.e., low disconfirmation) had a greater impact on IS success than users' expectations or users' post-implementation evaluation of the system's performance alone. The users' most important expectations included perceived usefulness, relative advantage, impact on knowledge, analytic capability, strategic orientation, fit or compatibility, ease of use, and contribution to the user's image profile and value as an employee). Managers and system designers can evaluate these important dimensions early in the system development cycle to assess the fit and hence the likelihood of success. Changes can be made to improve the system's impact. Researchers can employ the synthesized expectations categories, which were aggregated from previous work on IS expectations, attitude theories and diffusion of innovations work, to build a cumulative tradition based on common constructs.

Enterprise Systems. Strategic, Organizational, and Technological Dimensions

Author : Darshana Sedera
Publisher : Springer
ISBN 13 : 3319175874
Total Pages : 289 pages
Book Rating : 4.3/5 (191 download)

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Book Synopsis Enterprise Systems. Strategic, Organizational, and Technological Dimensions by : Darshana Sedera

Download or read book Enterprise Systems. Strategic, Organizational, and Technological Dimensions written by Darshana Sedera and published by Springer. This book was released on 2015-04-28 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains 15 thoroughly refereed research papers selected from 90 submissions for the 5th, 6th, and 7th International Workshop on Enterprise Systems, Pre-ICIS 2010–2012, held in St. Louis, MO, USA, in December 2010, in Shanghai, China, in December 2011, and in Orlando, FL, USA, in December 2012, respectively. In addition, two invited papers complete this volume. The contributions in this edited book are multidisciplinary in scope and cover strategic, organizational, and technological dimensions. They range from purely conceptual to literature reviews to papers on teaching-related aspects. Taken together, these papers provide a holistic view of the enterprise systems research domain, including key characteristics, implementation issues, general aspects of enterprise systems use, specific solutions such as CRM and SCM, and future research directions.

Dissertation Abstracts International

Author :
Publisher :
ISBN 13 :
Total Pages : 534 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Dissertation Abstracts International by :

Download or read book Dissertation Abstracts International written by and published by . This book was released on 2009-11 with total page 534 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Managing Information Technology Resources in Organizations in the Next Millennium

Author : Information Resources Management Association. International Conference
Publisher : IGI Global
ISBN 13 : 9781878289513
Total Pages : 1154 pages
Book Rating : 4.2/5 (895 download)

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Book Synopsis Managing Information Technology Resources in Organizations in the Next Millennium by : Information Resources Management Association. International Conference

Download or read book Managing Information Technology Resources in Organizations in the Next Millennium written by Information Resources Management Association. International Conference and published by IGI Global. This book was released on 1999-01-01 with total page 1154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Information Technology Resources in Organizations in the Next Millennium contains more than 200 unique perspectives on numerous timely issues of managing information technology in organizations around the world. This book, featuring the latest research and applied IT practices, is a valuable source in support of teaching and research agendas.

Technology Assessment

Author : Tugrul U. Daim
Publisher : Erich Schmidt Verlag GmbH & Co KG
ISBN 13 : 9783503126750
Total Pages : 264 pages
Book Rating : 4.1/5 (267 download)

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Book Synopsis Technology Assessment by : Tugrul U. Daim

Download or read book Technology Assessment written by Tugrul U. Daim and published by Erich Schmidt Verlag GmbH & Co KG. This book was released on 2011 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Understanding the technology dynamics is a required capability in today's technology driven industries. This volume focuses on three areas: technology assessment, technology forecasting and technology diffusion. It shows: an introduction to different types of assessment methods and applications from different sectors including energy, healthcare and communications; technology forecasting and foresight and a review of conventional and emerging methods; and the diffusion of technologies by exploring adoption of products and services from different sectors."--Back cover.

Digital and Social Media Marketing

Author : Nripendra P. Rana
Publisher : Springer Nature
ISBN 13 : 3030243745
Total Pages : 337 pages
Book Rating : 4.0/5 (32 download)

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Book Synopsis Digital and Social Media Marketing by : Nripendra P. Rana

Download or read book Digital and Social Media Marketing written by Nripendra P. Rana and published by Springer Nature. This book was released on 2019-11-11 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines issues and implications of digital and social media marketing for emerging markets. These markets necessitate substantial adaptations of developed theories and approaches employed in the Western world. The book investigates problems specific to emerging markets, while identifying new theoretical constructs and practical applications of digital marketing. It addresses topics such as electronic word of mouth (eWOM), demographic differences in digital marketing, mobile marketing, search engine advertising, among others. A radical increase in both temporal and geographical reach is empowering consumers to exert influence on brands, products, and services. Information and Communication Technologies (ICTs) and digital media are having a significant impact on the way people communicate and fulfil their socio-economic, emotional and material needs. These technologies are also being harnessed by businesses for various purposes including distribution and selling of goods, retailing of consumer services, customer relationship management, and influencing consumer behaviour by employing digital marketing practices. This book considers this, as it examines the practice and research related to digital and social media marketing.

Sixth International Conferencew on Information Technology

Author :
Publisher : Allied Publishers
ISBN 13 : 9788177645583
Total Pages : 658 pages
Book Rating : 4.6/5 (455 download)

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Book Synopsis Sixth International Conferencew on Information Technology by :

Download or read book Sixth International Conferencew on Information Technology written by and published by Allied Publishers. This book was released on with total page 658 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Encyclopedia of Information Science and Technology

Author : Mehdi Khosrow-Pour
Publisher : IGI Global Snippet
ISBN 13 : 9781605660264
Total Pages : 4292 pages
Book Rating : 4.6/5 (62 download)

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Book Synopsis Encyclopedia of Information Science and Technology by : Mehdi Khosrow-Pour

Download or read book Encyclopedia of Information Science and Technology written by Mehdi Khosrow-Pour and published by IGI Global Snippet. This book was released on 2009 with total page 4292 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This set of books represents a detailed compendium of authoritative, research-based entries that define the contemporary state of knowledge on technology"--Provided by publisher.

American Doctoral Dissertations

Author :
Publisher :
ISBN 13 :
Total Pages : 776 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis American Doctoral Dissertations by :

Download or read book American Doctoral Dissertations written by and published by . This book was released on 2001 with total page 776 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Exceeding Expectations

Author : Ron Legarski
Publisher : SolveForce
ISBN 13 :
Total Pages : 178 pages
Book Rating : 4./5 ( download)

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Book Synopsis Exceeding Expectations by : Ron Legarski

Download or read book Exceeding Expectations written by Ron Legarski and published by SolveForce. This book was released on 2024-09-22 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exceeding Expectations: Mastering Customer Experience in the Modern Marketplace is a comprehensive guide for understanding and elevating Customer Experience (CX). This book explores the essential components of CX, from its evolution and the importance of customer psychology to designing seamless digital and omnichannel strategies. It delves into advanced metrics, data analytics, and the role of technology in transforming CX. With real-world case studies, the book offers actionable insights on how businesses can harness CX to drive loyalty, satisfaction, and long-term success. It’s a valuable resource for professionals looking to exceed customer expectations in today’s competitive market.

Information and Software Technologies

Author : Robertas Damaševičius
Publisher : Springer
ISBN 13 : 3319676423
Total Pages : 626 pages
Book Rating : 4.3/5 (196 download)

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Book Synopsis Information and Software Technologies by : Robertas Damaševičius

Download or read book Information and Software Technologies written by Robertas Damaševičius and published by Springer. This book was released on 2017-09-22 with total page 626 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 23nd International Conference on Information and Software Technologies, ICIST 2017, held in Druskininkai, Lithuania, in October 2017. The 51 papers presented were carefully reviewed and selected from 135 submissions. The papers are organized in topical sections on information systems; business intelligence for information and software systems; software engineering; information technology applications.

Implementing Collaboration Technologies in Industry

Author : Bjorn E. Munkvold
Publisher : Springer Science & Business Media
ISBN 13 : 1447100735
Total Pages : 310 pages
Book Rating : 4.4/5 (471 download)

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Book Synopsis Implementing Collaboration Technologies in Industry by : Bjorn E. Munkvold

Download or read book Implementing Collaboration Technologies in Industry written by Bjorn E. Munkvold and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides practitioners with detailed experiences from industry on the implementation and use of collaboration technologies. Despite the increasing range of applications available - such as video and desktop conferencing systems, workflow management systems and on-line meeting schedulers - there is still little formalized knowledge on how to implement them to maximum effect. This book aims to fill that gap by looking at all the issues from the viewpoint of the implementation team, and focuses on strategies for overcoming various obstacles and measures which can be taken to enable effective use.

Making IT Better

Author : National Research Council
Publisher : National Academies Press
ISBN 13 : 0309172012
Total Pages : 269 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Making IT Better by : National Research Council

Download or read book Making IT Better written by National Research Council and published by National Academies Press. This book was released on 2000-10-05 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: The flood of information technology (I.T.) products and services entering the market place often obscures the need to nurture the research enterprise. But as I.T. becomes integrated into all aspects of society, the need for research is even greater. And the range of issues that need to be addressed is broader than ever. This new book highlights the fundamental importance of research to ensure that I.T. meets society's expanding needs. Against the background of dramatic change in the I.T. landscape, the committee examines four key questions: Is the scope of I.T. research broad enough-particularly in the arena of large-scale systems-to address government, business, and social applications? Are government and industrial sponsors providing sufficient funding for I.T. research? Is the research net big both big and diverse enough to capture sufficient financial and intellectual resources to advance the field? Are structures and mechanisms for funding and conducting research suited to the new sets of research challenges?

Information Technology for Management: New Ideas and Real Solutions

Author : Ewa Ziemba
Publisher : Springer
ISBN 13 : 3319530763
Total Pages : 251 pages
Book Rating : 4.3/5 (195 download)

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Book Synopsis Information Technology for Management: New Ideas and Real Solutions by : Ewa Ziemba

Download or read book Information Technology for Management: New Ideas and Real Solutions written by Ewa Ziemba and published by Springer. This book was released on 2017-01-27 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes revised selected papers from the 14th Conference on Advanced Information Technologies for Management, AITM 2016, and the 11th Conference on Information Systems Management, ISM 2016, held as part of the Federated Conference on Computer Science and Information Systems, FedCSIS, which took place in Gdansk, Poland, in September 2016. The 13 papers presented in this volume were carefully reviewed and selected from 51 submissions. They were organized in topical sections named: information technology and systems for knowledge management; information technology and systems for business transformation; and implementation and evaluation of information systems.

Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation

Author : Sujeet K. Sharma
Publisher : Springer Nature
ISBN 13 : 3030648613
Total Pages : 721 pages
Book Rating : 4.0/5 (36 download)

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Book Synopsis Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation by : Sujeet K. Sharma

Download or read book Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation written by Sujeet K. Sharma and published by Springer Nature. This book was released on 2020-12-16 with total page 721 pages. Available in PDF, EPUB and Kindle. Book excerpt: This two-volume set of IFIP AICT 617 and 618 constitutes the refereed proceedings of the IFIP WG 8.6 International Working Conference "Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation" on Transfer and Diffusion of IT, TDIT 2020, held in Tiruchirappalli, India, in December 2020. The 86 revised full papers and 36 short papers presented were carefully reviewed and selected from 224 submissions. The papers focus on the re-imagination of diffusion and adoption of emerging technologies. They are organized in the following parts: Part I: artificial intelligence and autonomous systems; big data and analytics; blockchain; diffusion and adoption technology; emerging technologies in e-Governance; emerging technologies in consumer decision making and choice; fin-tech applications; healthcare information technology; and Internet of Things Part II: diffusion of information technology and disaster management; adoption of mobile and platform-based applications; smart cities and digital government; social media; and diffusion of information technology and systems

Driving Transformative Change in E-Business Through Applied Intelligence and Emerging Technologies

Author : Taherdoost, Hamed
Publisher : IGI Global
ISBN 13 : 1668452375
Total Pages : 328 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Driving Transformative Change in E-Business Through Applied Intelligence and Emerging Technologies by : Taherdoost, Hamed

Download or read book Driving Transformative Change in E-Business Through Applied Intelligence and Emerging Technologies written by Taherdoost, Hamed and published by IGI Global. This book was released on 2022-06-30 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Investments in technologies such as the cloud, the internet of things (IoT), and robotic process automation are part of a strategy that helps organizations respond to changing customer demands and operational challenges. Emerging technologies are becoming one of the most remarkable elements to be considered in businesses, and e-businesses are no exception. With the expansion of e-businesses worldwide, the great population of e-business leaders tends to increase their knowledge to make future investments in key aspects and implications of their businesses. Thus, e-business leaders need to realize and seize existing opportunities for the advancement of their businesses. Driving Transformative Change in E-Business Through Applied Intelligence and Emerging Technologies contributes a comprehensive source to the existing knowledge and research in the field of e-business and emerging technologies and provides an understanding to readers about the current concepts, trends, technologies, and platforms in e-business. Covering topics such as competitive intelligence, enterprise resource planning systems, and online crowdfunding, this premier reference source is a comprehensive resource for business leaders and executives, IT managers, computer scientists, software engineers, economists, entrepreneurs, students, researchers, and academicians.

Managing Enterprise Information Technology Acquisitions: Assessing Organizational Preparedness

Author : Misra, Harekrishna
Publisher : IGI Global
ISBN 13 : 1466642025
Total Pages : 334 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Managing Enterprise Information Technology Acquisitions: Assessing Organizational Preparedness by : Misra, Harekrishna

Download or read book Managing Enterprise Information Technology Acquisitions: Assessing Organizational Preparedness written by Misra, Harekrishna and published by IGI Global. This book was released on 2013-06-30 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: For organizations operating in a modern business environment, adopting the latest information technologies (IT) is of paramount importance. Organizational decision makers are increasingly interested in IT acquisition, constantly seeking the most advanced solutions in order to give their constituents a distinct competitive advantage. Managing Enterprise Information Technology Acquisitions: Assessing Organizational Preparedness provides leaders and innovators with research and strategies to make the most of their options involving IT and organizational management approaches. This book will serve as a critical resource for leaders, managers, strategists, and other industry professionals who must be prepared to meet the constant changes in the field of information technologies in order to effectively guide their organizations and achieve their respective goals.