The Impact of a Formal Leadership Development Program on Charge Nurse Leadership Competencies

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ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (133 download)

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Book Synopsis The Impact of a Formal Leadership Development Program on Charge Nurse Leadership Competencies by : Ellen Mae Hudson

Download or read book The Impact of a Formal Leadership Development Program on Charge Nurse Leadership Competencies written by Ellen Mae Hudson and published by . This book was released on 2022 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This integrative review focuses on the current body of evidence for charge nurse leadership development (CNLD). It identifies common skills and competencies, provides a synthesis of existing training practices, and identifies gaps in the evidence. A thorough literature search of electronic databases and reference lists was completed, resulting in the identification of 22 studies published between 2011 and 2020. Data from the selected studies were evaluated and categorized into common themes; virtually all reported positive outcomes for the charge nurse development program implemented. Two of the studies reviewed were integrative reviews that compared identified themes and methodologies. Four studies were qualitative, identifying needed charge nurse competencies. Fifteen studies were quantitative, evaluating the effectiveness of charge nurse professional development programs implemented in the health care organization. One correlational study compared face-to-face learning with a blended learning format of face-to-face and online learning. Four major themes were identified: management of daily clinical operations, mentoring and empowering of staff, communication and conflict resolution skills, and role clarity and self-confidence. Two minor themes, budgetary knowledge and customer relations associated with patient/family-centered care, were identified. The majority of the charge nurse professional development programs were offered using multiple educational formats. Research supports the importance of a formal charge nurse professional development program to strengthen charge nurse role development and promote sustainable organizational goals and optimal patient outcomes.

Supporting charge nurses in their leadership development

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Publisher :
ISBN 13 :
Total Pages : 80 pages
Book Rating : 4.:/5 (966 download)

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Book Synopsis Supporting charge nurses in their leadership development by : Sonja Rivers

Download or read book Supporting charge nurses in their leadership development written by Sonja Rivers and published by . This book was released on 2008 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Future of Nursing

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Publisher : National Academies Press
ISBN 13 : 0309208955
Total Pages : 700 pages
Book Rating : 4.3/5 (92 download)

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Book Synopsis The Future of Nursing by : Institute of Medicine

Download or read book The Future of Nursing written by Institute of Medicine and published by National Academies Press. This book was released on 2011-02-08 with total page 700 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Future of Nursing explores how nurses' roles, responsibilities, and education should change significantly to meet the increased demand for care that will be created by health care reform and to advance improvements in America's increasingly complex health system. At more than 3 million in number, nurses make up the single largest segment of the health care work force. They also spend the greatest amount of time in delivering patient care as a profession. Nurses therefore have valuable insights and unique abilities to contribute as partners with other health care professionals in improving the quality and safety of care as envisioned in the Affordable Care Act (ACA) enacted this year. Nurses should be fully engaged with other health professionals and assume leadership roles in redesigning care in the United States. To ensure its members are well-prepared, the profession should institute residency training for nurses, increase the percentage of nurses who attain a bachelor's degree to 80 percent by 2020, and double the number who pursue doctorates. Furthermore, regulatory and institutional obstacles-including limits on nurses' scope of practice-should be removed so that the health system can reap the full benefit of nurses' training, skills, and knowledge in patient care. In this book, the Institute of Medicine makes recommendations for an action-oriented blueprint for the future of nursing.

The Charge Nurse Leader Program Builder

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Publisher :
ISBN 13 : 9781556455117
Total Pages : 207 pages
Book Rating : 4.4/5 (551 download)

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Book Synopsis The Charge Nurse Leader Program Builder by : Diana Swihart

Download or read book The Charge Nurse Leader Program Builder written by Diana Swihart and published by . This book was released on 2015 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Standardized Web-based Leadership Development for New Managers in a Tertiary, Public Safety-Net, Academic Medical Center

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Publisher :
ISBN 13 :
Total Pages : 48 pages
Book Rating : 4.:/5 (116 download)

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Book Synopsis Standardized Web-based Leadership Development for New Managers in a Tertiary, Public Safety-Net, Academic Medical Center by : Jerome Mendoza Dayao

Download or read book Standardized Web-based Leadership Development for New Managers in a Tertiary, Public Safety-Net, Academic Medical Center written by Jerome Mendoza Dayao and published by . This book was released on 2022 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nurses and other clinicians are promoted to their first manager roles due to expert clinical performance; however, nurses and other clinicians also require nonclinical skills to succeed as a new manager. Many health care organizations (HCOs) are unprepared to develop clinicians as effective leaders. Across the United States, fewer than 30% of HCOs have formal leadership development programs. This study explores an evidence-based nurse leadership training program based on the American Organization for Nursing Leadership (AONL) Nurse Manager Competencies. The impact on the institution's return on investment--specifically, on improving new managers' perceived competency and acumen to effectively run their departments--was supposed to be measured with the Nurse Manager Skill Inventory Tool (NMSIT). However, due to the COVID-19 pandemic, I was only able to collect pretest and demographic information from the participants. I was also not able to complete my goal of using a repeated measures design to evaluate new managers who were given an online educational intervention using the University of Washington's Percipio platform, though the participants were all enrolled to the program.

Nursing Leadership and Management: Theory, Practice, and Future Impact on Healthcare

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Publisher : Mohammed Saad Waslallah Almutari
ISBN 13 : 6030484982
Total Pages : 221 pages
Book Rating : 4.0/5 (34 download)

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Book Synopsis Nursing Leadership and Management: Theory, Practice, and Future Impact on Healthcare by : Mohammed Saad Waslallah Almutari

Download or read book Nursing Leadership and Management: Theory, Practice, and Future Impact on Healthcare written by Mohammed Saad Waslallah Almutari and published by Mohammed Saad Waslallah Almutari. This book was released on 2023-10-07 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Leadership in Nursing: A Comprehensive Guide for Professional Development" is meticulously organized to provide a thorough exploration of effective leadership within the nursing profession. The book systematically covers a range of essential topics for nursing professionals, beginning with an introduction that sets the stage for the reader. The early chapters delve into foundational concepts such as effective leadership, follower dynamics, and the role of a manager in nursing. Ethics and principles are thoroughly examined, establishing a robust framework for ethical decision-making in the complex healthcare landscape. The exploration then extends to various leadership theories and styles, offering insights into their applicability in nursing contexts. As readers progress through the book, attention is given to practical aspects of nursing leadership, including working within healthcare organizations, collaborating within multidisciplinary teams, and intricacies of nursing management. Specialized chapters address critical aspects like delegation and prioritization of client care, conflict resolution, and navigating individual growth within the profession. The book's scope broadens to cover topics crucial for a nurse's career journey, such as exploring career options, fostering positive workplace atmospheres, and addressing professional conduct issues. The essence of nurse leadership in health development is intricately woven into the narrative, emphasizing the vital role nurses play in shaping the future of healthcare. Chapters dedicated to leadership skills, interdisciplinary collaboration, and leading change highlight the dynamic nature of nursing leadership. The book takes a global perspective, addressing issues related to global health leadership and development, emphasizing the importance of innovation, entrepreneurship, advocacy, and policy influence in nursing. Towards the end, the book provides practical guidance on sustaining nurse leadership for ongoing development. It touches on data-driven decision-making, resilience in crisis leadership, and the imperative of promoting diversity, equity, and inclusion in healthcare settings. Practical considerations like personnel requirements, scheduling guidelines, and quality control for patient safety are addressed, providing valuable insights for nursing leaders. Concluding with a visionary outlook, the book emphasizes the role of nursing leaders in shaping a better future. Extensive references and a comprehensive index make this book a valuable resource for nursing professionals seeking continuous development in healthcare leadership. "Leadership in Nursing" stands as an indispensable guide, combining theoretical insights with practical wisdom to empower nursing professionals on their leadership journey. Key takeaways from the guide include: Fundamentals of Leadership: Grasp the essence of effective leadership, explore manager roles, and delve into ethical considerations in healthcare. Leadership Theories and Styles: Understand various leadership approaches and identify the most suitable style for different situations. Organizational Dynamics: Navigate the complexities of working within an organization, collaborate effectively with peers, and manage multidisciplinary teams. Nursing Management: Master the art of organizing, staffing, scheduling, directing, and delegating tasks within the nursing domain. Client Care: Prioritize and delegate client care effectively, while confidently addressing challenges and conflicts that may arise. Personal and Professional Development: Foster a positive work environment, cultivate your leadership skills, explore career options, and navigate professional conduct issues. Leadership in Healthcare: Discover the significance of nurse leadership in health development, explore interdisciplinary collaboration, and champion change for health transformation. Innovation and Advocacy: Embrace innovation and entrepreneurship in nursing, influence policy, and lead interprofessional teams to achieve optimal health outcomes. Global and Ongoing Development: Engage in global health leadership, promote diversity, equity, and inclusion in healthcare, and ensure sustainable leadership through ongoing development. Data-Driven Decisions and Crisis Management: Leverage data analytics for informed decision-making and develop resilience to effectively lead through challenging situations. Beyond the chapters, the book delves deeper into crucial aspects like personnel and scheduling guidelines, establishing a culture of patient safety, and paving the way for a better future in healthcare. This comprehensive guide serves as an invaluable resource for nurses at all stages of their careers, empowering them to become transformative leaders in the healthcare landscape.

Concepts for Nursing Practice E-Book

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Publisher : Elsevier Health Sciences
ISBN 13 : 0323598099
Total Pages : 578 pages
Book Rating : 4.3/5 (235 download)

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Book Synopsis Concepts for Nursing Practice E-Book by : Jean Foret Giddens

Download or read book Concepts for Nursing Practice E-Book written by Jean Foret Giddens and published by Elsevier Health Sciences. This book was released on 2019-11-22 with total page 578 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn the core concepts of nursing care and apply them to the clinical setting! Concepts for Nursing Practice, 3rd Edition uses a simplified, intuitive approach to describe 57 important concepts relating to all areas of nursing practice. For easier understanding, this book also makes connections among related concepts and links you to other nursing textbooks. Exemplars for each concept provide useful examples and models, showing how concepts are successfully applied to practice. New to this edition are updated research evidence and a new Population Health concept. Written by conceptual learning expert Jean Giddens, this text will help you build clinical reasoning skills and prepare confidently for almost any clinical nursing situation. Authoritative content written by expert contributors and meticulously edited by concept-based learning expert Jean Giddens sets the standard for the rapidly growing concept-based curriculum movement. A total of 57 important nursing concepts are clearly defined and analyzed, spanning the areas of patient physiology, patient behavior, and the professional nursing environment. Case studies in each chapter make it easier to apply knowledge of nursing concepts to real-world situations. UNIQUE! Featured Exemplars sections describe selected exemplars related to each nursing concept, covering the entire lifespan and all clinical settings, and help you assimilate concepts into practice. UNIQUE! Logical framework of concepts by units and themes helps you form immediate connections among related concepts --- a key to conceptual learning. UNIQUE! Interrelated Concepts illustrations provide visual cues to understanding and help you make connections across concepts. NEW! UPDATED content reflects the latest research evidence and national and international practice guidelines. NEW! Population Health concept reflects the future of nursing, in which health care organizations learn to deliver care that is high in quality, patient-centered, cost-effective, and evidence-based. NEW! Featured Exemplars sections provide a brief explanation of some of the most important exemplars. NEW! Discussion questions in case studies reinforce your understanding of each concept. NEW! UPDATED exemplar links connect you to concept exemplars in other RN- and LPN/LVN-level Elsevier nursing titles.

Transformational Leadership in Nursing

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Publisher : Mosby Elsevier Health Science
ISBN 13 :
Total Pages : 228 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Transformational Leadership in Nursing by : Ann Marriner-Tomey

Download or read book Transformational Leadership in Nursing written by Ann Marriner-Tomey and published by Mosby Elsevier Health Science. This book was released on 1993 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text provides nurses studying leadership theory with insight and guidance in motivating and leading staff. The concepts of transformational leadership are explored to direct the nurse leader in increasing productivity and retention of staff.

Generaton of a Nursing Leadership Development Bundle

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Publisher :
ISBN 13 :
Total Pages : 482 pages
Book Rating : 4.:/5 (958 download)

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Book Synopsis Generaton of a Nursing Leadership Development Bundle by : Lee A. Galuska

Download or read book Generaton of a Nursing Leadership Development Bundle written by Lee A. Galuska and published by . This book was released on 2013 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Successful Leadership Development Program

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Publisher : John Wiley & Sons
ISBN 13 : 9780787984625
Total Pages : 212 pages
Book Rating : 4.9/5 (846 download)

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Book Synopsis The Successful Leadership Development Program by : Jo-Ann C. Byrne

Download or read book The Successful Leadership Development Program written by Jo-Ann C. Byrne and published by John Wiley & Sons. This book was released on 2006-05-24 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for The Successful Leadership Development Program "Byrne and Rees share their direct experience to provide a highly practical guide for organizations seeking more self-managed approaches to learning in leadership development programs. It will stimulate and encourage all concerned who ask how they can better align the learning needs of individual leaders with those of their organization." —J. Herman Gilligan, principal, GC International Consulting Group "I have seen the results of the process outlined in this book and have found them to be very powerful and effective. This is a must read and a great guide for anyone responsible for leadership development in an organization." —Marchita Marino, senior vice president, human resources, Wuesthoff Health System, Inc. "Everyone concerned with growing leaders must read this book. The mapping out of a set of practices for leadership development is the most results-oriented that I have read about in decades. Every possible detail is addressed." —Robert C. Preziosi, director, Leadership Impact Lab, Nova Southeastern University "This is a unique book essential to any leader or potential leader responsible for bottom-line performance. An experienced based how-to book, the reader will learn how to prepare, obtain approval, and implement a program that will develop leaders and thereby improve and maintain financial performance." —Allen C. Minor, financial consultant; and adjunct professor, department of health administration and human resources, University of Scranton

The Charge Nurse Leader Program Builder

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Publisher : Hcpro, a Division of Simplify Compliance
ISBN 13 : 9781556455100
Total Pages : 0 pages
Book Rating : 4.4/5 (551 download)

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Book Synopsis The Charge Nurse Leader Program Builder by : Diana Swihart

Download or read book The Charge Nurse Leader Program Builder written by Diana Swihart and published by Hcpro, a Division of Simplify Compliance. This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Charge Nurse Leader Program Builder: A Competency-Based Approach for Developing Frontline Leaders is a comprehensive curriculum and road map for developing frontline leaders and ensuring charge nurses are trained, mentored, and supported in their roles. The Charge Nurse Leader Program Builder is the complete resource for creating a new program or revitalizing your existing training. It defines relevant competencies and provides the tools and framework that you need to get a program up and running. Use the book and its accompanying tools and resources to hold charge nurse workshops for those new to the role and provide ongoing training and development opportunities. The curriculum is already developed for you, so you can immediately get started. You can also pair The Charge Nurse Leader Program Builder with The Effective Charge Nurse Handbook, a pack of 10 short, easy-to-read handbooks to give to charge nurses and support them in their important work of creating a better, more professional nursing environment.

Nursing's Future is Strengthened by Formal Leadership Development

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Publisher :
ISBN 13 :
Total Pages : 120 pages
Book Rating : 4.:/5 (974 download)

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Book Synopsis Nursing's Future is Strengthened by Formal Leadership Development by : Donna J. Stewart

Download or read book Nursing's Future is Strengthened by Formal Leadership Development written by Donna J. Stewart and published by . This book was released on 2015 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Leadership Development

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Publisher :
ISBN 13 :
Total Pages : 80 pages
Book Rating : 4.X/5 (4 download)

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Book Synopsis Leadership Development by : David V. Day

Download or read book Leadership Development written by David V. Day and published by . This book was released on 2001 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A review of leadership development best practices in for-profit organizations was conducted. Practices discussed in this report include formal development programs, 360-degree feedback, executive coaching, job assignments, mentoring, networks, reflection, action learning and outdoor challenges. Additionally, five organizations that are popularly recognized for their leadership development practices are highlighted in this report. Highlights include information regarding the organizational philosophy, values, and mission as well as information on how various leadership development practices are implemented and integrated. Best practice principles are drawn from this research and implications for their use within the U.S. Army are discussed."--DTIC.

Strengths-Based Nursing Care

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Publisher : Springer Publishing Company
ISBN 13 : 0826195873
Total Pages : 450 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Strengths-Based Nursing Care by : Laurie N. Gottlieb, PhD, RN

Download or read book Strengths-Based Nursing Care written by Laurie N. Gottlieb, PhD, RN and published by Springer Publishing Company. This book was released on 2012-08-22 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first practical guide for nurses on how to incorporate the knowledge, skills, and tools of Strength-Based Nursing Care (SBC) into everyday practice. The text, based on a model developed by the McGill University Nursing Program, signifies a paradigm shift from a deficit-based model to one that focuses on individual, family, and community strengths as a cornerstone of effective nursing care. The book develops the theoretical foundations underlying SBC, promotes the acquisition of fundamental skills needed for SBC practice, and offers specific strategies, techniques, and tools for identifying strengths and harnessing them to facilitate healing and health. The testimony of 46 nurses demonstrates how SBC can be effectively used in multiple settings across the lifespan.

Innovation Leadership

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Publisher : Jones & Bartlett Learning
ISBN 13 : 0763765430
Total Pages : 384 pages
Book Rating : 4.7/5 (637 download)

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Book Synopsis Innovation Leadership by : Tim Porter-O'Grady

Download or read book Innovation Leadership written by Tim Porter-O'Grady and published by Jones & Bartlett Learning. This book was released on 2010-03-18 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This unique text integrates a variety of viewpoints on leadership attributes and abilities that guide organizations and people through the process of advancement to successful innovation outcomes. This contributed text integrates a variety of viewpoints on leadership from both healthcare and business settings and provides the tool sets necessary to ensure successful innovation."--Back cover.

Nurse Leadership and Management

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Publisher : Springer Publishing Company
ISBN 13 : 0826177956
Total Pages : 637 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Nurse Leadership and Management by : Joyce J. Fitzpatrick, PhD, MBA, RN, FAAN

Download or read book Nurse Leadership and Management written by Joyce J. Fitzpatrick, PhD, MBA, RN, FAAN and published by Springer Publishing Company. This book was released on 2022-09-30 with total page 637 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The authors of this book are innovators, strategists, provocateurs, transformational leaders, and compassionate clinicians. Their advice is based on evidence and years of experience and serves as a guide for leaders to overcome constraints and lead the nation to better health. While the content is foundational for new leaders and executives, the advice from these leaders is an inspiration to all." –Deborah Zimmermann, DNP, RN, NEA-BC, FAAN Chief Executive Officer, DAISY Foundation President-elect, American Organization for Nursing Leadership Global Advisory Board Member, Marian K. Shaughnessy Nurse Leadership Academy –Erik Martin, DNP, RN, CENP VP, Patient Care Services, and Chief Nursing Officer, Norton Children's Hospital President, American Organization for Nursing Leadership Inaugural Coldiron Fellow, Marian K. Shaughnessy Nurse Leadership Academy American Nurses Association, Healthcare Finance Management Association Distinguished by its accomplished Editor and Contributor team, this innovative leadership and management text for graduate nursing students is unique in its focus on relationships, communications, and emotional intelligence at all stages of the nurse’s career. Filled with practical content demonstrating how leadership skills are a key component of management, the text examines specific nursing roles—nurse managers, leaders, and executives—while incorporating the most recent AACN, AONL, and ANA competencies. Case examples demonstrate leadership and management responsibilities in a variety of scenarios, and in-depth, comprehensive case studies at the end of the book address complex issues relating to content from the text. The contributors include a diverse and accomplished team of Nurse Leaders with experience in clinical, administrative, executive, and academic settings. Organizations and schools represented by the author team include: American Nurses Association American Organization for Nursing Leadership Association for Leadership Science in Nursing Cleveland Clinic DAISY Foundation Eisenhower Health Frances Payne Bolton School of Nursing, Case Western Reserve University New York University New York-Presbyterian Weill-Cornell Medical Center University of Texas MD Anderson Cancer Center Chapters follow a structured format and address leadership, professionalism, relational leadership in practice, social determinants of health, telehealth, innovation, strategic planning, finance and budgeting, and governance. Student activities are included throughout the text, and case examples encourage students to assess their own skills and put learning into practice. Learning objectives and study questions in each chapter reinforce content and emphasize different competencies required for executives and managers. Role-playing exercises help facilitate effective relationship and communication skills, and Instructor resources provide learning activities and teaching strategies for molding future nurse leaders. Key Features: Contributor team includes top-level nurse leaders experienced in healthcare system administration Underscores the importance of relationships and emotional intelligence in skillful nursing leadership and management Demonstrates specific nursing roles and practical applications through abundant, high-quality case studies Clearly distinguishes between different leadership competencies Offers role-playing exercises to improve relationship and communication skills Provides abundant instructor resources including PowerPoints and an Instructor's Manual that includes learning activities and teaching strategies

Leading and Managing in Nursing - Revised Reprint

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Publisher : Elsevier Health Sciences
ISBN 13 : 0323241832
Total Pages : 675 pages
Book Rating : 4.3/5 (232 download)

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Book Synopsis Leading and Managing in Nursing - Revised Reprint by : Patricia S. Yoder-Wise

Download or read book Leading and Managing in Nursing - Revised Reprint written by Patricia S. Yoder-Wise and published by Elsevier Health Sciences. This book was released on 2013-01-01 with total page 675 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leading and Managing in Nursing, 5th Edition -- Revised Reprint by Patricia Yoder-Wise successfully blends evidence-based guidelines with practical application. This revised reprint has been updated to prepare you for the nursing leadership issues of today and tomorrow, providing just the right amount of information to equip you with the tools you need to succeed on the NCLEX and in practice. Content is organized around the issues that are central to the success of professional nurses in today's constantly changing healthcare environment, including patient safety, workplace violence, consumer relationships, cultural diversity, resource management, and many more. ".. apt for all nursing students and nurses who are working towards being in charge and management roles." Reviewed by Jane Brown on behalf of Nursing Times, October 2015 Merges theory, research, and practical application for an innovative approach to nursing leadership and management. Practical, evidence-based approach to today's key issues includes patient safety, workplace violence, team collaboration, delegation, managing quality and risk, staff education, supervision, and managing costs and budgets. Easy-to-find boxes, a full-color design, and new photos highlight key information for quick reference and effective study. Research and Literature Perspective boxes summarize timely articles of interest, helping you apply current research to evidence-based practice. Critical thinking questions in every chapter challenge you to think critically about chapter concepts and apply them to real-life situations. Chapter Checklists provide a quick review and study guide to the key ideas in each chapter, theory boxes with pertinent theoretical concepts, a glossary of key terms and definitions, and bulleted lists for applying key content to practice. NEW! Three new chapters - Safe Care: The Core of Leading and Managing, Leading Change, and Thriving for the Future - emphasize QSEN competencies and patient safety, and provide new information on strategies for leading change and what the future holds for leaders and managers in the nursing profession. UPDATED! Fresh content and updated references are incorporated into many chapters, including Leading, Managing and Following; Selecting, Developing and Evaluating Staff; Strategic Planning, Goal Setting, and Marketing; Building Teams Through Communication and Partnerships; and Conflict: The Cutting Edge of Change. Need to Know Now bulleted lists of critical points help you focus on essential research-based information in your transition to the workforce. Current research examples in The Evidence boxes at the end of each chapter illustrate how to apply research to practice. Revised Challenge and Solutions case scenarios present real-life leadership and management issues you'll likely face in today's health care environment.