The Governance Of Service Delivery For The Poor And Women

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Citizens and Service Delivery

Author : Alaka Holla
Publisher : World Bank Publications
ISBN 13 : 0821389807
Total Pages : 153 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Citizens and Service Delivery by : Alaka Holla

Download or read book Citizens and Service Delivery written by Alaka Holla and published by World Bank Publications. This book was released on 2011-12-01 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for better governance and accountability. This has raised interest in the idea that citizens can contribute to improved quality of service delivery by holding policy-makers and providers of services accountable. This proposition is particularly resonant when it comes to the human development sectors health, education and social protection which involve close interactions between providers and citizens/users of services. Governments, NGOs, and donors alike have been experimenting with various social accountability tools that aim to inform citizens and communities about their rights, the standards of service delivery they should expect, and actual performance; and facilitate access to formal redress mechanisms to address service failures. The report reviews how citizens individually and collectively can influence service delivery through access to information and opportunities to use it to hold providers both frontline service providers and program managers accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability. The report takes stock of what is known from international evidence and from within projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work. It synthesizes experience to date; identifies what resources are needed to support more effective use of social accountability tools and approaches; and formulates considerations for their use in human development. The report concludes that the relationships between citizens, policy-makers, program managers, and service providers are complicated, not always direct or easily altered through a single intervention, such as an information campaign or scorecard exercise. The evidence base on social accountability mechanisms in the HD sectors is under development. There is a small but growing set of evaluations which test the impact of information interventions on service delivery and HD outcomes. There is ample space for future experiments to test how to make social accountability work at the country level.

Governance and Service Delivery

Author : Anna Wetterberg
Publisher : RTI Press
ISBN 13 : 1934831182
Total Pages : 189 pages
Book Rating : 4.9/5 (348 download)

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Book Synopsis Governance and Service Delivery by : Anna Wetterberg

Download or read book Governance and Service Delivery written by Anna Wetterberg and published by RTI Press. This book was released on 2016-09-25 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: RTI International has extensive experience implementing international donor-funded programs and projects, including single-sector and multisector policy and service-delivery improvement efforts, as well as governance and public management reforms. Drawing on that experience, this collection examines six recent RTI International projects, funded mostly by the United States Agency for International Development, that pursued several different paths to integrating service delivery and governance through engaging citizens, public officials, and service providers on issues related to accountability and sectoral services. The six cases illustrate the multiple ways in which citizen participation in accountability, called social accountability, can lead to positive effects on governance, citizen empowerment, and service delivery. The analysis focuses on both the intended and actual effects, and unpacks the influence of context on implementation and the outcomes achieved.

The Governance of Legal Pluralism

Author : Werner Zips
Publisher : LIT Verlag Münster
ISBN 13 : 3825898229
Total Pages : 305 pages
Book Rating : 4.8/5 (258 download)

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Book Synopsis The Governance of Legal Pluralism by : Werner Zips

Download or read book The Governance of Legal Pluralism written by Werner Zips and published by LIT Verlag Münster. This book was released on 2011 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Law is considered by lawyers and sociologists to be at the very center of social integration in Western societies, whereas social anthropological discourses regard law as marginal in non-Western societies. Empirical studies of multi-sited legal frameworks in many post-colonial political settings demonstrate the difficulties to achieve any predictable mode of governance, much less "good governance." This book challenges both the marginalization of legal arrangements and discourses in social anthropology, as well as the marginalization of legal anthropology within social anthropology. It combines the related fields of Political and Legal Anthropology in order to contribute towards a meaningful (re)integration of the anthropology of law into the mainstream of social anthropology. (Series: Ethnologie: Forschung und Wissenschaft - Vol. 12)

GOVERNANCE AND POVERTY REDUCTION

Author : AMITA SINGH
Publisher : PHI Learning Pvt. Ltd.
ISBN 13 : 8120336984
Total Pages : 346 pages
Book Rating : 4.1/5 (23 download)

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Book Synopsis GOVERNANCE AND POVERTY REDUCTION by : AMITA SINGH

Download or read book GOVERNANCE AND POVERTY REDUCTION written by AMITA SINGH and published by PHI Learning Pvt. Ltd.. This book was released on 2008-12-04 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: Poverty reduction in South Asia is a precondition for sustaining any form of reforms in governance. The new public management reforms which started in South Asia from Sri Lanka taking the initiative in 1977–78 have been a decisive break from the previously practised State driven protectionist system. Investment in the region has been rising and even per capita income has shown some increase, yet the state has not been able to lead these reforms appropriately and efficiently. Thus poverty has not been reduced, ordinary people continue to languish under government programmes and the socially excluded remain outside the mainstream decision making bodies. Governance in South Asia faces the single most important challenge of poverty reduction which continues to blunt and disfigure capacity, self esteem and service delivery system to the poor. This book attempts to bring out microlevel studies from many regions in South Asia to address issues of entrepreneurship, knowledge and professionalism. As an initiator of the idea on developing a critique to the straightjacketed ‘best practice’ research, this book questions the standard practice in evaluating administrative reforms as not being the true base for knowledge. Administrators need to balance capacity and control in every implementation programme. Confining to the knowledge of ‘best practices’ may conceal enormous amount of information from the ‘less than best’ practices which may be necessary to sustain good initiatives of public managers. This book highlights areas of active networking, partnerships and collaborations amongst state and non-state bodies, NGOs and specialist Science and Technical Organizations. The true nature of governance is explained and demonstrated through the processes which otherwise pass off undetected in macro-understanding of governance.

E-Government

Author : Subhash Bhatnagar
Publisher : SAGE
ISBN 13 : 9780761932598
Total Pages : 208 pages
Book Rating : 4.9/5 (325 download)

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Book Synopsis E-Government by : Subhash Bhatnagar

Download or read book E-Government written by Subhash Bhatnagar and published by SAGE. This book was released on 2004-08-30 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title analyses 30 cases from 16 countries considered to be pioneers in developing innovative e-governance applications. Using a multidisciplinary approach, Bhatnagar provides key insights and practical guidelines.

Democratising Local Government

Author :
Publisher : Juta and Company Ltd
ISBN 13 : 9781919713526
Total Pages : 356 pages
Book Rating : 4.7/5 (135 download)

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Book Synopsis Democratising Local Government by :

Download or read book Democratising Local Government written by and published by Juta and Company Ltd. This book was released on 2002 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Local government is at the forefront of development. In South Africa the ambitious policy objectives of post-apartheid reconstruction and development hinge on the successful creation of a democratic tier of government close to the people. An entirely new system of 'developmental local government' has thus been introduced. As is the case in many developing countries, the responsibilities of municipalities in South Africa have been extended dramatically, often without adequate resources. Managing municipalities for development therefore requires political will and strategic intervention. The book provides a comprehensive introduction to developmental local government. It includes: the design of the new local government system and the issues posed by decentralisation; an overview of specific challenges of urban and rural municipalities; a discussion of special issues facing local government including poverty, gender and environment; new tools for local government, including budgeting, indicators, municipal partnerships and capacity building.

Gender and Governance in Rural Services

Author : The World Bank
Publisher : World Bank Publications
ISBN 13 : 0821381563
Total Pages : 380 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Gender and Governance in Rural Services by : The World Bank

Download or read book Gender and Governance in Rural Services written by The World Bank and published by World Bank Publications. This book was released on 2010-01-27 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Gender and Governance in Rural Services' provides policy-relevant knowledge on strategies to improve agricultural and rural service delivery with a focus on providing more equitable access to these services, especially for women. It focuses India, Ethiopia, and Ghana, and focuses on two public services: agricultural extension, as an example of an agricultural service, and on drinking water, as an example of rural service that is not directly related to agriculture but is of high relevance for rural women. It provides empirical microlevel evidence on how different accountability mechanisms for agricultural advisory services and drinking water provision work in practice, and analyzes factors that influence the suitability of different governance reform strategies that aim at making service provision more gender responsive. It presents major findings from the quantitative and qualitative research conducted under the project in the three countries, which are analyzed in a qualitative way to identify major patterns of accountability routes in agricultural and rural service provision and to assess their gender dimension. The book is intended for use by a wide audience interested in agricultural and rural service provision, including researchers, members of the public administration, policy makers, and staff from nongovernmental organizations (NGOs) and international development agencies who are involved in the design and management of reform efforts, projects, and programs dealing with rural service provision.

Empowerment in Practice

Author : Ruth Alsop
Publisher : World Bank Publications
ISBN 13 : 0821364510
Total Pages : 390 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Empowerment in Practice by : Ruth Alsop

Download or read book Empowerment in Practice written by Ruth Alsop and published by World Bank Publications. This book was released on 2006 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This document offers an excellent explanation of the concept of empowerment and develops a very useful framework for disentangling and clarifying the concept. It is both practical and well justified on the basis of the literature. The approach and survey instruments developed to measure empowerment are innovative and very useful. Developing an approach to empirically measure empowerment, and to track empowerment indicators over time in a way that is operationally feasible and consistent with World Bank standards is certainly an outstanding achievement."Reginer Birner, Senior Researc.

Governance Feminism

Author : Janet Halley
Publisher : U of Minnesota Press
ISBN 13 : 1452958696
Total Pages : 445 pages
Book Rating : 4.4/5 (529 download)

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Book Synopsis Governance Feminism by : Janet Halley

Download or read book Governance Feminism written by Janet Halley and published by U of Minnesota Press. This book was released on 2019-03-26 with total page 445 pages. Available in PDF, EPUB and Kindle. Book excerpt: An interdisciplinary, multifaceted look at feminist engagements with governance across the global North and global South Governance Feminism: Notes from the Field brings together nineteen chapters from leading feminist scholars and activists to critically describe and assess contemporary feminist engagements with state and state-like power. Gathering examples from North America, South America, Europe, Asia, and the Middle East, it complements and expands on the companion volume Governance Feminism: An Introduction. Its chapters argue that governance feminism (GF) is institutionally diverse and globally distributed—emerging from traditional sites of state power as well as from various forms of governance and operating at the grassroots level, in the private sector, in civil society, and in international relations. The book begins by confronting the key role that crime and punishment play in GFeminist projects. Here, contributors explore the ideological and political conditions under which this branch of GF became so robust and rethink the carceral turn. Other chapters speak to another face of GFeminism: feminists finding, in mundane and seemingly unspectacular bureaucratic tools, leverage to bring about change in policy and governance practices. Several contributions highlight the political, strategic, and ethical challenges that feminists and LGBT activists must negotiate to play on the governmental field. The book concludes with a focus on feminist interventions in postcolonial legal and political orders, looking at new policy spaces opened up by conflict, postconflict, and occupation. Providing a clear, cross-cutting, critical lens through which to map developments in feminist governance around the world, Governance Feminism: Notes from the Field makes sense of the costs and benefits of current feminist realities to reimagine feminist futures. Contributors: Libby Adler, Northeastern U; Aziza Ahmed, Northeastern U; Elizabeth Bernstein, Barnard College; Amy J. Cohen, Ohio State U; Karen Engle, U of Texas at Austin; Jacob Gersen, Harvard U; Leigh Goodmark, U of Maryland; Aeyal Gross, Tel Aviv U; Aya Gruber, U of Colorado, Boulder; Janet Halley, Harvard U; Rema Hammami, Birzeit U, Palestine; Vanja Hamzić, U of London; Isabel Cristina Jaramillo-Sierra; Prabha Kotiswaran, King’s College London; Maleiha Malik, King’s College London; Vasuki Nesiah, New York U; Dianne Otto, Melbourne Law School; Helen Reece; Darren Rosenblum, Pace U; Jeannie Suk Gersen, Harvard U; Mariana Valverde, U of Toronto.

Public Services Delivery

Author : World Bank
Publisher : World Bank Publications
ISBN 13 : 9780821361405
Total Pages : 276 pages
Book Rating : 4.3/5 (614 download)

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Book Synopsis Public Services Delivery by : World Bank

Download or read book Public Services Delivery written by World Bank and published by World Bank Publications. This book was released on 2005 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local and municipal levels, and focusing on individual sectors that form the core of essential government services, such as health, education, welfare, waste disposal, and infrastructure. It draws lessons from performance measurement systems in a range of industrial countries to identify good practice around the world in improving public sector governance, combating corruption and making services work for poor people.

Gender and Governance in Rural Services

Author :
Publisher : World Bank Publications
ISBN 13 : 9780821376584
Total Pages : 0 pages
Book Rating : 4.3/5 (765 download)

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Book Synopsis Gender and Governance in Rural Services by :

Download or read book Gender and Governance in Rural Services written by and published by World Bank Publications. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: It focuses India, Ethiopia, and Ghana, and focuses on two public services: agricultural extension, as an example of an agricultural service, and on drinking water, as an example of rural service that is not directly related to agriculture but is of high relevance for rural women.

The Role of Public Administration in Alleviating Poverty and Improving Governance

Author : Jak Jabes
Publisher : Asian Development Bank
ISBN 13 : 9715615953
Total Pages : 712 pages
Book Rating : 4.7/5 (156 download)

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Book Synopsis The Role of Public Administration in Alleviating Poverty and Improving Governance by : Jak Jabes

Download or read book The Role of Public Administration in Alleviating Poverty and Improving Governance written by Jak Jabes and published by Asian Development Bank. This book was released on 2005 with total page 712 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication is the first of a series from The Network of Asia-Pacific Schools and Institutes of Public Administration and Governance (NAPSIPAG), a network of professionals formed to encourage the continuing development of public administration theory and practice through research and other initiatives, and foster cooperation and collaboration between and among the members in pursuit of related and common interests.

Comparative E-Government

Author : Christopher G. Reddick
Publisher : Springer Science & Business Media
ISBN 13 : 144196536X
Total Pages : 679 pages
Book Rating : 4.4/5 (419 download)

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Book Synopsis Comparative E-Government by : Christopher G. Reddick

Download or read book Comparative E-Government written by Christopher G. Reddick and published by Springer Science & Business Media. This book was released on 2010-08-19 with total page 679 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comparative E-Government examines the impact of information and communication technology (ICT) on governments throughout the world. It focuses on the adoption of e-government both by comparing different countries, and by focusing on individual countries and the success and challenges that they have faced. With 32 chapters from leading e-government scholars and practitioners from around the world, there is representation of developing and developed countries and their different stages of e-government adoption. Part I compares the adoption of e-government in two or more countries. The purpose of these chapters is to discern the development of e-government by comparing different counties and their individual experiences. Part II provides a more in-depth focus on case studies of e-government adoption in select countries. Part III, the last part of the book, examines emerging innovations and technologies in the adoption of e-government in different countries. Some of the emerging technologies are the new social media movement, the development of e-participation, interoperability, and geographic information systems (GIS).

Women's Political Participation and Good Governance

Author : United Nations Development Programme
Publisher : United Nations Publications
ISBN 13 :
Total Pages : 124 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Women's Political Participation and Good Governance by : United Nations Development Programme

Download or read book Women's Political Participation and Good Governance written by United Nations Development Programme and published by United Nations Publications. This book was released on 2000 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annex 1. Note of appreciation

E-Government Strategy, ICT and Innovation for Citizen Engagement

Author : Dennis Anderson
Publisher : Springer
ISBN 13 : 1493933507
Total Pages : 120 pages
Book Rating : 4.4/5 (939 download)

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Book Synopsis E-Government Strategy, ICT and Innovation for Citizen Engagement by : Dennis Anderson

Download or read book E-Government Strategy, ICT and Innovation for Citizen Engagement written by Dennis Anderson and published by Springer. This book was released on 2015-12-28 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses three levels of e-government and national strategies to reach a citizen-centric participatory e-government, and examines how disruptive technologies help shape the future of e-government. The authors examine how e-government can facilitate a symbiotic relationship between the government and its citizens. ICTs aid this relationship and promote transparencies so that citizens can place greater trust in the activities of their government. If a government can manage resources more effectively by better understanding the needs of its citizens, it can create a sustainable environment for citizens. Having a national strategy on ICT in government and e-government can significantly reduce government waste, corruption, and inefficiency. Businesses, CIOs and CTOs in the public sector interested in meeting sustainability requirements will find this book useful.

African Women in the Fourth Industrial Revolution

Author : Tinuade Adekunbi Ojo
Publisher : Taylor & Francis
ISBN 13 : 1040194001
Total Pages : 233 pages
Book Rating : 4.0/5 (41 download)

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Book Synopsis African Women in the Fourth Industrial Revolution by : Tinuade Adekunbi Ojo

Download or read book African Women in the Fourth Industrial Revolution written by Tinuade Adekunbi Ojo and published by Taylor & Francis. This book was released on 2024-12-02 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book investigates how women in Africa are being impacted by the Fourth Industrial Revolution, which describes the twenty-first-century proliferation of mobile internet, machine learning and artificial intelligence. The move towards digitalization brings fundamental changes in the way people work, live and generally relate to each other. However, in many areas of Africa, women face digital inclusion challenges, and their lack of access to the internet limits their social, political and economic participation in globalization. This book considers the different policy approaches taken in African countries, and their preparedness for enabling women’s participation in the Fourth Industrial Revolution, across a range of sectors.By diiscussing key topics such as artificial intelligence, technological adaptation, drones, entrepreneurship, education and financial inclusion, the book identifies positive policy approaches to ensure equitable progress towards the fourth industrial revolution at all structural levels. Making a powerful case for the benefits of inclusive digital innovation, this book will be of interest to researchers of women and technology in Africa.

Encyclopedia of Digital Government

Author : Anttiroiko, Ari-Veikko
Publisher : IGI Global
ISBN 13 : 1591407907
Total Pages : 1916 pages
Book Rating : 4.5/5 (914 download)

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Book Synopsis Encyclopedia of Digital Government by : Anttiroiko, Ari-Veikko

Download or read book Encyclopedia of Digital Government written by Anttiroiko, Ari-Veikko and published by IGI Global. This book was released on 2006-07-31 with total page 1916 pages. Available in PDF, EPUB and Kindle. Book excerpt: Containing more than 250 articles, this three-volume set provides a broad basis for understanding issues, theories, and applications faced by public administrations and public organizations, as they strive for more effective government through the use of emerging technologies. This publication is an essential reference tool for academic, public, and private libraries.