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The Future Role Of Travel Agents In The Internet Age
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Book Synopsis The Future Role of Travel Agents in the Internet Age by : Nina Degonda
Download or read book The Future Role of Travel Agents in the Internet Age written by Nina Degonda and published by . This book was released on 2008 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The Internet has had profound impacts on the travel and tourism industry. In particular, the ways tourism products are promoted, sold and distributed have changed dramatically. Travel and tourism has become one of the largest and fastest growing application domains of electronic commerce. This paper examines how the Internet has changed the role of travel agents in the tourism distribution system, with special focus on the Swiss travel market. Its main contribution is to illustrate concepts and propositions that will allow travel agents to maximise their market role in the future. After explaining the theoretical-conceptual fundamentals, the paper explores the implications of the Internet on distribution in tourism. First, the paper analyses how the Internet has transformed the tourism distribution system and the tourism value chain. Major impacts of the Internet are disintermediation and the development of new business models. Primary suppliers (e.g., airlines) and tour operators have started to distribute their products online, thereby bypassing travel agents. Also, new electronic intermediaries such as web-based travel agencies and e-auction sites have entered the travel market, offering customers the ability to self-arrange and book holiday packages on their websites. Second, the paper identifies the major implications of the Internet for the travel agent industry. Due to lower entry barriers, rivalry has increased and consolidation has taken place in the Swiss travel agent industry. While the bargaining power of suppliers and buyers has increased, that of travel agents has decreased. Moreover, ever-more informed customers have become more discerning against travel agents. In a third step, the paper applies a multiple case study approach for exploring the main implications of the Internet for travel agents. Through analysis of four cases - Kuoni, Hotelplan, Globetrotter and Capricorn - the opportunities and threats of the Int.
Book Synopsis Travel Agents and the Internet by : Tania Caroline Lang
Download or read book Travel Agents and the Internet written by Tania Caroline Lang and published by . This book was released on 1999 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Self-Service in the Internet Age by : David Oliver
Download or read book Self-Service in the Internet Age written by David Oliver and published by Springer Science & Business Media. This book was released on 2009-03-02 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dave Oliver, Celia Romm and Fay Sudweeks This book follows previous texts: Celia Romm and Fay Sudweeks (eds) (1998), Doing Business Electronically: A Global Perspective of Electronic Commerce, and Fay Sudweeks and Celia Romm (eds) (1999) Doing Business on the Internet: Opportunities and Pitfalls. Not only is this current book about doing something, but it also aims to present insights into how electronic commerce impacts upon the lives of everyday people; in other words, how electronic commerce is received, as well as how it is ‘done’. Accessing the Internet on a regular basis has become an established activity for many people. This activity gives academics and researchers the opportunity to observe and study the nature and effects of this engagement in society. The influence of the Internet in our social fabric also provides the incentive for organizations to implement a web presence. As expressed in the title Self-Service on the Internet: Expectations and Experiences, we aim to present the expectations or reasons for the availability of various services on the Internet, and social responses to these developments, i. e. the experiences. These are the two main dimensions to the chapters presented in this book. The major component in the title is self-service on the Internet. The term electronic commerce is too restrictive for our purpose as it tends towards commercial overtones, which do not especially concern us.
Book Synopsis International Tourism and Hospitality in the Digital Age by : Kumar, Suresh
Download or read book International Tourism and Hospitality in the Digital Age written by Kumar, Suresh and published by IGI Global. This book was released on 2015-04-30 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism is one of the most rapidly evolving industries of the twenty-first century. The economy of many countries all over the world depends on their ability to attract visitors and maintain a distinct edge in a highly competitive market. International Tourism and Hospitality in the Digital Age brings together the best practices for growth, development, and strategic management within the tourism and hospitality industries. Highlighting comparative research that explores the cross-cultural contexts and societal implications of tourism, this book is an essential resource for professionals, researchers, academics, and students interested in a contemporary approach to promoting, managing, and maximizing profitability of leisure and recreation services.
Book Synopsis Handbook of Research on Digital Communications, Internet of Things, and the Future of Cultural Tourism by : Oliveira, Lídia
Download or read book Handbook of Research on Digital Communications, Internet of Things, and the Future of Cultural Tourism written by Oliveira, Lídia and published by IGI Global. This book was released on 2022-01-28 with total page 587 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital communication is significantly expanding new opportunities and challenges in the tourism industry. Tourists, now more frequently than ever, bring their smartphones with them to every destination, and cultural tourists are particularly motivated to utilize a variety of services and platforms as they are especially open and interested in understanding in detail the places and heritage of the places they visit. Thus, researchers, educators, and professionals in the tourism and hospitality field should take advantage of this opportunity to propose new ways of presenting better content and creating a more immersive and optimized experience for tourists. The Handbook of Research on Digital Communications, Internet of Things, and the Future of Cultural Tourism shares research and experiences on the convergence between digital communication and cultural tourism, specifically the migration and creative appropriation of these technologies for increased tourist engagement and their role in destination marketing and strategic planning and decision making. Covering topics such as big data, e-tourism, and social media platforms, this major reference work is an invaluable resource for researchers, students, professors, academicians, government entities, museum managers, professionals, and cultural tourism managers and facilitators.
Book Synopsis The Impact of the internet as a distribution channel of travel services on travel agencies in selected areas in Metro Manila by : Azenith Rodelas Fabian
Download or read book The Impact of the internet as a distribution channel of travel services on travel agencies in selected areas in Metro Manila written by Azenith Rodelas Fabian and published by . This book was released on 2015 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: The travel industry is continuously growing. This is evidenced by the number of international tourist arrivals, which are expected to reach 1.8 billion by 2030 according to the United Nations World Tourism Organization. As it is an industry highly driven by information, its compatibility with the Internet provides the perfect opportunity to facilitate business for both travelers and suppliers at a lower cost. The transparency that the Internet brings becomes a challenge for travel agents. Now, they are competing with suppliers as well. This study aimed to know the impact of the Internet as a distribution channel on travel agencies by studying the perceptions of both the travelers and travel agencies on its advantages and disadvantages as well as on disintermediation. The results covering travel agencies as respondents indicate that air tickets and hotel bookings are the travel services affected the most by travelers preferring to book online. Distribution channels using the Internet such as airline websites followed by low-cost carrier websites affect them the most in terms of competition. These travel agents believe that their future role in travel is to institute fees and levies instead of depending on commissions, developing niche markets and becoming technologically oriented in order to compete with online distribution channels. These are consistent with the findings on the survey done on travelers where they prefer to arrange their own travel requirements by purchasing non-packaged or independent tours with low-cost carrier websites as their preferred distribution channel. Interestingly, these travelers still believe traditional travel agents continue to be relevant because they believe that travel agencies offer valuable counseling and time and cost savings as they are responsible for all arrangements.
Book Synopsis How to Succeed in the Digital Age by : Rupert Stadler
Download or read book How to Succeed in the Digital Age written by Rupert Stadler and published by BoD – Books on Demand. This book was released on 2014-11-20 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: It’s starting to look as if the whirlwind of the Internet revolution might be petering out to a gentle breeze. The customer’s new position of power is now a well-established fact. For the business world, Facebook and Twitter accounts, coupled with an attractive website, now rank high on most checklists for corporate success. But is that really enough? In a world where even the smallest air current can build into a powerful storm, it can obviously prove to be a mistake not to keep a constant watch on the ever-changing digitalization trend – the trend that is generating new data and networking ever more physical products all the time. How fast can an online post by a single disgruntled customer call forth hordes of angry users that can do lasting damage to a company’s reputation? Could data be the key to business success in the future? Success in the Digital Age is the first-ever collection of success stories and reports of real-world experiences by 17 CEOs and leading executives from a diverse range of industries as well as leading academics.
Book Synopsis Tourism and Leisure Behaviour in an Ageing World by : Ian Patterson
Download or read book Tourism and Leisure Behaviour in an Ageing World written by Ian Patterson and published by CABI. This book was released on 2017-12-21 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism and Leisure Behaviour in an Ageing World, based on Ian Patterson's previously published Growing Older, provides an overview of the latest research concerning tourist behaviour and leisure needs of baby boomers, seniors, and older adults. With an increasingly ageing population, industry interest has intensified and there has been a corresponding explosion in related research activity.
Book Synopsis Competition, Innovation, and Public Policy in the Digital Age by : United States. Congress. Senate. Committee on the Judiciary
Download or read book Competition, Innovation, and Public Policy in the Digital Age written by United States. Congress. Senate. Committee on the Judiciary and published by . This book was released on 1998 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Information Communication Technologies: Concepts, Methodologies, Tools, and Applications by : Van Slyke, Craig
Download or read book Information Communication Technologies: Concepts, Methodologies, Tools, and Applications written by Van Slyke, Craig and published by IGI Global. This book was released on 2008-04-30 with total page 4288 pages. Available in PDF, EPUB and Kindle. Book excerpt: The rapid development of information communication technologies (ICTs) is having a profound impact across numerous aspects of social, economic, and cultural activity worldwide, and keeping pace with the associated effects, implications, opportunities, and pitfalls has been challenging to researchers in diverse realms ranging from education to competitive intelligence.
Book Synopsis Technology Adoption in the Caribbean Tourism Industry by : Andrew Spencer
Download or read book Technology Adoption in the Caribbean Tourism Industry written by Andrew Spencer and published by Springer Nature. This book was released on 2020-10-31 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book investigates the adoption of Information and Communication Technologies (ICTs) in Caribbean travel firms, particularly for sales and marketing purposes. By examining the decision-making process in tourism companies deciding whether to become more dependent on digital capabilities and artificial intelligence, this text seeks to understand the role of strategy and resources in technology adoption. Further, the author assesses the role of factors both external (such as culture) and internal (such as leadership) in this strategic process. Economies in the Caribbean are reliant on tourism to bring prosperity to the region, and with the onset of the COVID-19 pandemic, the industry is being forced to transform the way it operates. With implications for those studying organizational behavior as well as strategic and tourism management, this study analyzes rapid change in this pivotal industry.
Book Synopsis Teaching History in the Digital Age by : T. Mills Kelly
Download or read book Teaching History in the Digital Age written by T. Mills Kelly and published by University of Michigan Press. This book was released on 2013-04-12 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although many humanities scholars have been talking and writing about the transition to the digital age for more than a decade, only in the last few years have we seen a convergence of the factors that make this transition possible: the spread of sufficient infrastructure on campuses, the creation of truly massive databases of humanities content, and a generation of students that has never known a world without easy Internet access. Teaching History in the Digital Age serves as a guide for practitioners on how to fruitfully employ the transformative changes of digital media in the research, writing, and teaching of history. T. Mills Kelly synthesizes more than two decades of research in digital history, offering practical advice on how to make best use of the results of this synthesis in the classroom and new ways of thinking about pedagogy in the digital humanities.
Book Synopsis Hospitality and Tourism by : Norzuwana Sumarjan
Download or read book Hospitality and Tourism written by Norzuwana Sumarjan and published by CRC Press. This book was released on 2013-11-18 with total page 636 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitality and Tourism - Synergizing creativity and innovation in research contains 116 accepted papers from the International Hospitality and Tourism Postgraduate Conference 2013 (Shah Alam, Malaysia, 2 3 September 2013). The book presents trends and practical ideas in the area of hospitality and tourism, and is divided into the sections below:-
Book Synopsis "Smart Technologies" for Society, State and Economy by : Elena G. Popkova
Download or read book "Smart Technologies" for Society, State and Economy written by Elena G. Popkova and published by Springer Nature. This book was released on 2020-10-15 with total page 1766 pages. Available in PDF, EPUB and Kindle. Book excerpt: This proceedings book presents a comprehensive view of “smart” technologies and perspectives of their application in various areas of economic activity. The authors of the book combined the results of the cutting-edge research on the topic of “smart” technologies in the digital economy and Industry 4.0 and developed a unified scientific concept. The current experience has been considered, and the prospects for the application of “smart” technologies in society to promote social advance have been identified. “Smart” technologies in public administration and law, as well as the experience in development of e-government, have been examined. “Smart” technologies in business activity have been studied, and the transition from digital business to business 4.0 has been justified. The book contains the collection of the best works following the results of the 13th International Research-to-Practice Conference “Smart Technologies” for society, state and economy which was run by the Institute of Scientific Communications (ISC) and was held on July 2–3, 2020. The target audience of this book includes researchers investigating fundamental and applied problems of development of “smart” technologies, as well as concerned parties outside the academic community, in particular, representatives of the digital society, high-tech business entities and officials regulating the digital economy and Industry 4.0.
Download or read book Beyond Digital written by Paul Leinwand and published by Harvard Business Press. This book was released on 2022-01-04 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Two world-renowned strategists detail the seven leadership imperatives for transforming companies in the new digital era. Digital transformation is critical. But winning in today's world requires more than digitization. It requires understanding that the nature of competitive advantage has shifted—and that being digital is not enough. In Beyond Digital, Paul Leinwand and Matt Mani from Strategy&, PwC's global strategy consulting business, take readers inside twelve companies and how they have navigated through this monumental shift: from Philips's reinvention from a broad conglomerate to a focused health technology player, to Cleveland Clinic's engagement with its broader ecosystem to improve and expand its leading patient care to more locations around the world, to Microsoft's overhaul of its global commercial business to drive customer outcomes. Other case studies include Adobe, Citigroup, Eli Lilly, Hitachi, Honeywell, Inditex, Komatsu, STC Pay, and Titan. Building on a major new body of research, the authors identify the seven imperatives that leaders must follow as the digital age continues to evolve: Reimagine your company's place in the world Embrace and create value via ecosystems Build a system of privileged insights with your customers Make your organization outcome-oriented Invert the focus of your leadership team Reinvent the social contract with your people Disrupt your own leadership approach Together, these seven imperatives comprise a playbook for how leaders can define a bolder purpose and transform their organizations.
Book Synopsis Political Participation in the Digital Age by : Julia Tiemann-Kollipost
Download or read book Political Participation in the Digital Age written by Julia Tiemann-Kollipost and published by transcript Verlag. This book was released on 2020-02-29 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the potential of the Internet for enabling new and flexible political participation modes. It meticulously illustrates how the Internet is responsible for citizens' participation practices from being general, high-threshold, temporally constricted, and dependent on physical presence to being topic-centered, low-threshold, temporally discontinuous, and independent from physical presence. With its ethnographic focus on Icelandic and German online participation tools Betri Reykjavík and LiquidFriesland, the book offers plentiful advice for citizens, programmers, politicians, and administrations alike on how to get the most out of online participation formats.
Book Synopsis Mastering the Travel Intermediaries by : Ben Vinod
Download or read book Mastering the Travel Intermediaries written by Ben Vinod and published by Springer Nature. This book was released on with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt:
