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Author :
Publisher :
ISBN 13 :
Total Pages : 370 pages
Book Rating : 4.E/5 ( download)
Download or read book The Florida International University Hospitality and Tourism Review written by and published by . This book was released on 2009 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 :
Total Pages : 248 pages
Book Rating : 4.:/5 (319 download)
Download or read book FIU Hospitality Review written by and published by . This book was released on 2004 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Dennis Nickson
Publisher : Routledge
ISBN 13 : 1136397167
Total Pages : 322 pages
Book Rating : 4.1/5 (363 download)
Download or read book Human Resource Management for the Hospitality and Tourism Industries written by Dennis Nickson and published by Routledge. This book was released on 2007-02-19 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry. It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader picture, the text then begin to focus much more explicitly on a variety of HR policies and practices such as: • recruitment and selection: the effects of ICT, skills required specific for the industry and the nature of advertising • legislation and equal opportunities: illegal discrimination and managing diversity • staff health and welfare: violence in the workplace, working time directives, smoking and alcohol and drug misuse • remuneration strategies in the industry: the ‘cafeteria award’ approach, minimum wage and tipping Human Resource Management for the Hospitality and Tourism Industries is illustrated throughout with both examples of best practice for prescriptive teaching and discussion, and international case studies to exercise problem solving techniques and contextualise learning. It incorporates a user friendly layout and includes pedagogic features such as: chapter outlines and objectives, HRM in practice – boxed examples, reflective review questions, web links’ discussion questions and further reading. Accompanying the text are online supplementary lecturer materials including downloadable figures from the book, PowerPoint slides, further cases and extra exercises and points for discussion.
Author : MD Joseph Chen
Publisher : Routledge
ISBN 13 : 1136434976
Total Pages : 196 pages
Book Rating : 4.1/5 (364 download)
Download or read book Sustainability in the Hospitality Industry written by MD Joseph Chen and published by Routledge. This book was released on 2010-05-04 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: A clear understanding of the issues surrounding climate change, global warming, air and water pollution, ozone depletion, deforestation, the loss of biodiversity and global poverty is essential for every manager in the hospitality industry. Present and future hospitality executives need to know how sustainable management systems can be integrated into their businesses while maintaining and hopefully improving the bottom line. Sustainability in the Hospitality Industry explores innovative ways to tackle the ever increasing costs of energy and water as well as the moral, ethical, social and political arguments for taking action. This book uses case studies throughout to explore the following key issues: * how can hospitality properties and equipment be designed to use less resources? * what are the benefits of using more sustainable food and beverage sources? * how can environmental impacts be reduced and profitability increased? * how can properties integrate sustainability management systems and stay one step ahead of the competition? * how can the reputation of a hospitality operation be improved to attract investment by incorporating responsible marketing and corporate social responsibility policies? Sustainability in the Hospitality Industry contains stimulating new ideas, solutions, and strategies essential to every student and professional in the hospitality industry. Philip Sloan, Willy LeGrand both of Department of Hospitality Management, International University of Applied Sciences Bad Honnef, Bonn, Germany Joseph S. Chen Department of Recreation, Park and Tourism Studies, Indiana University, Bloomington, USA
Author : Dimitrios Buhalis
Publisher : Routledge
ISBN 13 : 0750663774
Total Pages : 298 pages
Book Rating : 4.7/5 (56 download)
Download or read book Tourism Business Frontiers written by Dimitrios Buhalis and published by Routledge. This book was released on 2006 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a brief historical overview of tourism, but delves deeper to discuss emerging trends, consumer types, and looks at the way the industry is itself changing and developing. Companion text: Tourism Dynamics.
Author : Connie Mok
Publisher : Routledge
ISBN 13 : 1136386637
Total Pages : 360 pages
Book Rating : 4.1/5 (363 download)
Download or read book Service Quality Management in Hospitality, Tourism, and Leisure written by Connie Mok and published by Routledge. This book was released on 2013-01-11 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does your staff deliver the highest quality service possible? Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation. Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts and strategies that will improve the delivery of hospitality services, and provides clear and simple explanations of theoretical concepts as well as their practical applications! Practitioners and educators alike will find this book to be invaluable in their businesses and in preparing students for the business world. This essential book provides you with clear, comprehensive explanations of theoretical concepts and methods that will give you the competitive edge in this fast-changing field. Topics covered include: services management marketing operations management human resources management service quality management Service Quality Management in Hospitality, Tourism, and Leisure brings together an array of pertinent materials that will measure and enhance customer satisfaction and help you provide superior hospitality services, and groups them in easy-to-use clusters for quick reference.
Author : Stanislav Ivanov
Publisher : Emerald Group Publishing
ISBN 13 : 1787566870
Total Pages : 296 pages
Book Rating : 4.7/5 (875 download)
Download or read book Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality written by Stanislav Ivanov and published by Emerald Group Publishing. This book was released on 2019-10-14 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism economy, including examples from the hotel, restaurant, travel agency, museum, and events industries.
Author : Dennis Nickson
Publisher : Routledge
ISBN 13 : 1136001468
Total Pages : 369 pages
Book Rating : 4.1/5 (36 download)
Download or read book Human Resource Management for Hospitality, Tourism and Events written by Dennis Nickson and published by Routledge. This book was released on 2013-08-29 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Please note: this title will publish in January 2012. This textbook explores the policies and practices employed in the management of people working in the tourism, hospitality and events industries. It considers the nature of these industries and the varied approaches that organizations take with the handling of matters such as recruitment, health and welfare and remuneration. This book is enriched with topical case studies that describe and illustrate the human resource management behaviour of airlines, hotel chains and other international companies in the sector, providing real world industry perspective. With a clear, reader friendly layout containing chapter outlines and objectives and examples of best practice, this is the ideal guide to HRM for any student on a hospitality, tourism or related course.
Author : Gursoy, Dogan
Publisher : Edward Elgar Publishing
ISBN 13 : 1800376243
Total Pages : 400 pages
Book Rating : 4.8/5 (3 download)
Download or read book COVID-19 and the Hospitality and Tourism Industry written by Gursoy, Dogan and published by Edward Elgar Publishing. This book was released on 2021-09-14 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering a comprehensive understanding of the implications of the COVID-19 pandemic for the tourism and hospitality industry, this book discusses the topic from economic, sociological and psychological perspectives. Critical case studies are used to explore both micro impacts on individuals involved in the industry and governmental and international responses to issues posed by the pandemic more broadly.
Author : Chandana Jayawardena
Publisher :
ISBN 13 : 9789766401191
Total Pages : 414 pages
Book Rating : 4.4/5 (11 download)
Download or read book Tourism and Hospitality Education and Training in the Caribbean written by Chandana Jayawardena and published by . This book was released on 2002 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive text is vital reading for managers, academics, consultants, and students involved in the growing tourism and hospitality sector in the Caribbean. In twenty-four articles, the book analyzes significant initiatives, trends and the challenges facing education and training institutions in the Caribbean. Chapters on sustainable tourism, environmental management and national resource development cover a wide variety of critical topics facing the industry. Case studies from The Bahamas, Barbados, Belize, Dominica, the Dominican Republic, Grenada, Guyana, Jamaica, Mexico, Trinidad and Tobago, and Turks and Caicos Islands provide a diverse perspective for academics, policymakers and the regional tourism sector.
Author :
Publisher :
ISBN 13 :
Total Pages : 500 pages
Book Rating : 4.:/5 (334 download)
Download or read book Journal of Travel Research written by and published by . This book was released on 1988 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Christopher P. Cooper
Publisher : Channel View Publications
ISBN 13 : 9781873150443
Total Pages : 546 pages
Book Rating : 4.1/5 (54 download)
Download or read book Classic Reviews in Tourism written by Christopher P. Cooper and published by Channel View Publications. This book was released on 2003 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing together some of the leading authors in tourism, this text provides state-of-the-art reviews of research in fields of tourism. The text also revisits classic reviews which first appeared in Progress in Tourism, Recreation and Hospitality Management series, over a decade before the publication of this title. Topics covered include gender, alternative tourism, urban tourism, heritage tourism and environmental auditing.
Author : Michael J. O'Fallon
Publisher : John Wiley & Sons
ISBN 13 : 0470177144
Total Pages : 513 pages
Book Rating : 4.4/5 (71 download)
Download or read book Hotel Management and Operations written by Michael J. O'Fallon and published by John Wiley & Sons. This book was released on 2010-01-12 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: This newly updated edition is a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies, taking a practical approach, challenge readers to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.
Author : Priyakrushna Mohanty
Publisher : Emerald Group Publishing
ISBN 13 : 1802620753
Total Pages : 382 pages
Book Rating : 4.8/5 (26 download)
Download or read book The Emerald Handbook of Destination Recovery in Tourism and Hospitality written by Priyakrushna Mohanty and published by Emerald Group Publishing. This book was released on 2022-11-07 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt: Featuring a broad geographical range of examples and pan-disciplinary perspectives, The Emerald Handbook of Destination Recovery in Tourism and Hospitality is an essential reference and illuminating guide on developments in the theory and practice of tourism development post-pandemic.
Author : Stanislav Ivanov
Publisher : Channel View Publications
ISBN 13 : 1845419855
Total Pages : 207 pages
Book Rating : 4.8/5 (454 download)
Download or read book Future Tourism in a Robonomic World written by Stanislav Ivanov and published by Channel View Publications. This book was released on 2024-08-05 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book envisions the future of tourism in an economy that is largely automated. ‘Robonomics’ is the term given to this economic system that relies on robots, artificial intelligence and automation technologies for the production of goods and delivery of services instead of human labour. The volume examines the unique technological, socioeconomic and political situation that such an economy will create, and reflects on how tourism is then produced, consumed and paid for. The chapters explore some controversial solutions to the challenges of the robonomic economic system, such as redefinition of human rights, robot rights and universal basic income schemes. The chapters also consider the transition to a robonomic tourism ecosystem and the adjustments and innovations that will be required of consumers, industry and society.
Author : Roy C Wood
Publisher : Routledge
ISBN 13 : 1315415232
Total Pages : 128 pages
Book Rating : 4.3/5 (154 download)
Download or read book Strategic Questions in Food and Beverage Management written by Roy C Wood and published by Routledge. This book was released on 2018-01-03 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides students with a series of critical reviews of issues in food and beverage management addressing a variety of managerial dilemmas of a more complex nature such as how important is the meal experience and is food an art form? These are accompanied by discussion points, questions, and case studies to aid application, critical thinking and analysis. Written by leading hospitality academic, this short critical yet accessible text will be value for all future hospitality managers
Author : Dimitrios Buhalis
Publisher : Goodfellow Publishers Ltd
ISBN 13 : 1915097398
Total Pages : 139 pages
Book Rating : 4.9/5 (15 download)
Download or read book Smart Cities and Tourism: Co-creating experiences, challenges and opportunities written by Dimitrios Buhalis and published by Goodfellow Publishers Ltd. This book was released on 2022-10-01 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: Smart cities are cities which use different types of electronic methods and sensors to collect data. With international contributions from well-respected international academics, it brings state-of-art knowledge on marketing management (and related areas e.g., urban studies) from a new modern perspective within the smart cities.
