The Emotionally Intelligent Workplace

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 9780787961053
Total Pages : 384 pages
Book Rating : 4.9/5 (61 download)

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Book Synopsis The Emotionally Intelligent Workplace by : Cary Cherniss

Download or read book The Emotionally Intelligent Workplace written by Cary Cherniss and published by John Wiley & Sons. This book was released on 2003-04-14 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.

The Emotionally Intelligent Office

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Author :
Publisher : School of Life Press
ISBN 13 : 9780995753587
Total Pages : 0 pages
Book Rating : 4.7/5 (535 download)

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Book Synopsis The Emotionally Intelligent Office by : The School of Life

Download or read book The Emotionally Intelligent Office written by The School of Life and published by School of Life Press. This book was released on 2018-11-18 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: An in-depth exploration of what really lies behind our problematic behavioural patterns in the workplace, and a blueprint for the emotional skills we need to overcome them. Modern businesses place huge emphasis on technical training. And yet a lot of what determines the success or failure of organisations has nothing to do with the sort of hard skills taught at business school; instead, it comes down to the degree of emotional intelligence circulating in the workplace. This is a book that introduces us to twenty core emotional skills that can help businesses to flourish. They range from giving honest feedback, to accepting that it's OK to fail, to addressing jealousies and insecurities within teams. We learn about how our childhoods continue to have an often unhelpful impact on how we deal with colleagues, and the best ways we might speak so that others will listen. The book is informed by the practical work that the Learning and Development division of The School of Life carries out, endeavouring to change the culture within organisations around the world through teaching teams the art of emotional intelligence. It shows us not only how to be a more effective worker, but a more well-balanced human too.

Promoting Emotional Intelligence in Organizations

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Publisher : Association for Talent Development
ISBN 13 : 160728393X
Total Pages : 203 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Promoting Emotional Intelligence in Organizations by : Cary Chernis

Download or read book Promoting Emotional Intelligence in Organizations written by Cary Chernis and published by Association for Talent Development. This book was released on 2023-06-20 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers the tools to sell and implement emotional intelligence training in your organization. Emotional intelligence matters more than ever. Personal qualities such as resilience, optimism, and initiative have become crucial survival traits necessary for enduring the many changes affecting the American and global marketplaces. Promoting Emotional Intelligence in Organizations offers the tools to sell and implement emotional intelligence training within your organization.

Emotional Intelligence At Work

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Publisher : John Wiley & Sons
ISBN 13 : 9788126507917
Total Pages : 256 pages
Book Rating : 4.5/5 (79 download)

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Book Synopsis Emotional Intelligence At Work by : Hendrie Weisinger

Download or read book Emotional Intelligence At Work written by Hendrie Weisinger and published by John Wiley & Sons. This book was released on 2006-05-03 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experts now acknowledge that emotional intelligence (EI) is perhaps the most crucial determinant of success in the workplace. And unlike IQ or other traditional measures of intelligence, EI can be developed and dramatically increased. This unprecedented book demonstrates how to master the core competencies of EI, abilities that include self-motivation, high self-awareness, mood management, and emotional mentoring. In addition, it includes scores of real-world examples and dozens of practical exercises that accelerate the process, along with step-by-step approaches to mastering a variety of EI techniques.· Increasing Your Emotional Intelligence· Developing High Self-Awareness· Managing Your Emotions· Motivating Yourself· Using Your Emotional Intelligence in your Relations with Others· Developing Effective Communication Skills· Developing Interpersonal Expertise· Helping Others Help Themselves

Linking Emotional Intelligence and Performance at Work

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Author :
Publisher : Psychology Press
ISBN 13 : 1134998694
Total Pages : 340 pages
Book Rating : 4.1/5 (349 download)

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Book Synopsis Linking Emotional Intelligence and Performance at Work by : Vanessa Urch Druskat

Download or read book Linking Emotional Intelligence and Performance at Work written by Vanessa Urch Druskat and published by Psychology Press. This book was released on 2013-04-15 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this edited volume, leading edge researchers discuss the link between Emotional Intelligence (EI) and workplace performance. Contributors from many areas such as social science, management (including organizational practitioners), and psychologists have come together to develop a better understanding of how EI can influence work performance, and whether research supports it. A unique feature of this book is that it integrates the work of social scientists and organizational practitioners. Their mutual interests in EI provide a unique opportunity for basic and applied research and practices to learn from one another in order to continually refine and advance knowledge on EI. The primary audience for this book is researchers, teachers, and students of psychology, management, and organizational behavior. Due to its clear practical applications to the workplace, it will also be of interest to organizational consultants and human resource practitioners.

Working With Emotional Intelligence

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Author :
Publisher : Bantam
ISBN 13 : 0553903217
Total Pages : 388 pages
Book Rating : 4.5/5 (539 download)

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Book Synopsis Working With Emotional Intelligence by : Daniel Goleman

Download or read book Working With Emotional Intelligence written by Daniel Goleman and published by Bantam. This book was released on 2011-12-07 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future.

Emotional Intelligence in the Workplace

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Author :
Publisher : Rockridge Press
ISBN 13 : 9781647391522
Total Pages : pages
Book Rating : 4.3/5 (915 download)

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Book Synopsis Emotional Intelligence in the Workplace by : Mark Craemer

Download or read book Emotional Intelligence in the Workplace written by Mark Craemer and published by Rockridge Press. This book was released on 2020-12 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical strategies to develop your emotional intelligence for career success Emotional intelligence refers to how skilled you are at identifying what you and the people around you are thinking and feeling, and responding effectively--and it's especially important in professional settings. Emotional Intelligence in the Workplace is your guide to developing your emotional intelligence, with actionable advice and exercises that help you make more empathetic decisions, manage stress, resolve conflicts, and maintain productive working relationships. Emotional Intelligence in the Workplace includes: The power of connection--Learn about why emotional intelligence is so critical for collaboration and success, along with easy ways to practice self-awareness, flexibility, reading a room, and more. Real-world examples--Read a variety of anecdotes and sample scenarios that show you the techniques in action and explain how they help build reputation and trust. Ways to grow and thrive--Discover how improved emotional intelligence opens doors for networking, new opportunities, and career advancement. Explore what it means to be emotionally intelligent and actionable ways to apply it for professional success.

Educating People to Be Emotionally Intelligent

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Publisher : Bloomsbury Publishing USA
ISBN 13 : 1573569623
Total Pages : 345 pages
Book Rating : 4.5/5 (735 download)

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Book Synopsis Educating People to Be Emotionally Intelligent by : Reuven Bar-On

Download or read book Educating People to Be Emotionally Intelligent written by Reuven Bar-On and published by Bloomsbury Publishing USA. This book was released on 2007-03-30 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: Daniel Goleman, the literary catalyst for worldwide interest in emotional intelligence, sets the stage for this groundbreaking book in his foreword explaining its landmark importance. People can be educated to be more emotionally intelligent, and this particular type of education takes place through a specific type of parenting at home, formal education at school, and training and coaching at work. As a result of this education, extensively described in this comprehensive book, people's lives can be improved; they can become more effective, productive and content in what they do. Some of the best known researchers, professors and practitioners worldwide team up in this work to recognize and reflect the rapidly growing global interest in scientifically-based applications of emotional intelligence in education, to show readers the diverse applications of EI, and to guide them in applying what is known about this topic. The breadth of coverage, array of experts, international scope and clear, practical tone of this book will appeal to parents, educators, psychologists, counselors, trainers, and corporate coaches, mental health and human resource practitioners and healthcare providers. Parents and educators need to perform their caregiving roles and teach with emotional intelligence if children are to develop the skills and discernment needed to cope with the complexities of an increasingly globalized world. Workplaces that apply emotional intelligence are more pleasant places in which to work, provide a more fulfilling experience for employees and are, in the end, more productive organizations. Emotional intelligence can be developed by most individuals to increase performance in many areas of life. And a growing body of evidence indicates EI skills may improve physical health, as well as mental health. This book will become a benchmark for future researchers and practitioners.

Experiencing and Managing Emotions in the Workplace

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Author :
Publisher : Emerald Group Publishing
ISBN 13 : 1780526768
Total Pages : 418 pages
Book Rating : 4.7/5 (85 download)

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Book Synopsis Experiencing and Managing Emotions in the Workplace by : Neal M. Ashkanasy

Download or read book Experiencing and Managing Emotions in the Workplace written by Neal M. Ashkanasy and published by Emerald Group Publishing. This book was released on 2012-06-20 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume contains a further selection of the best papers presented at the Seventh Emonet conference (Montreal, Canada, August 2010), following on from Volume 7 and is augmented with invited chapters by leading scholars in the field. It focuses on the experience, dynamics and regulation of emotion and the emotionally intelligent organization.

Emotional Intelligence

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Publisher : Bantam
ISBN 13 : 0553903209
Total Pages : 386 pages
Book Rating : 4.5/5 (539 download)

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Book Synopsis Emotional Intelligence by : Daniel Goleman

Download or read book Emotional Intelligence written by Daniel Goleman and published by Bantam. This book was released on 2012-01-11 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 BESTSELLER • The groundbreaking book that redefines what it means to be smart, with a new introduction by the author “A thoughtfully written, persuasive account explaining emotional intelligence and why it can be crucial.”—USA Today Everyone knows that high IQ is no guarantee of success, happiness, or virtue, but until Emotional Intelligence, we could only guess why. Daniel Goleman's brilliant report from the frontiers of psychology and neuroscience offers startling new insight into our “two minds”—the rational and the emotional—and how they together shape our destiny. Drawing on groundbreaking brain and behavioral research, Goleman shows the factors at work when people of high IQ flounder and those of modest IQ do surprisingly well. These factors, which include self-awareness, self-discipline, and empathy, add up to a different way of being smart—and they aren’t fixed at birth. Although shaped by childhood experiences, emotional intelligence can be nurtured and strengthened throughout our adulthood—with immediate benefits to our health, our relationships, and our work. The twenty-fifth-anniversary edition of Emotional Intelligence could not come at a better time—we spend so much of our time online, more and more jobs are becoming automated and digitized, and our children are picking up new technology faster than we ever imagined. With a new introduction from the author, the twenty-fifth-anniversary edition prepares readers, now more than ever, to reach their fullest potential and stand out from the pack with the help of EI.

Putting Emotional Intelligence To Work

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Author :
Publisher : Routledge
ISBN 13 : 113601098X
Total Pages : 208 pages
Book Rating : 4.1/5 (36 download)

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Book Synopsis Putting Emotional Intelligence To Work by : David Ryback

Download or read book Putting Emotional Intelligence To Work written by David Ryback and published by Routledge. This book was released on 2012-09-10 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Putting Emotional Intelligence to Work offers a new paradigm of communication for the 21st-century workplace. Beginning with the thoughts of communication pioneer Carl Rogers, this book covers the origins and history of emotional intelligence, why it is essential at this point in the changing marketplace, how to delegate and negotiate more effectively, and how to change yourself to become a more effective player. An EQ (Emotional Quotient) survey helps you determine where you are on the scale of executive intelligence. Putting Emotional Intelligence to Work leaves you with a greater understanding of the new work ethic for 21st-century leadership, its business and personal benefits, how to teach it in a corporate setting, and how to build self-managed teams with the right mix and match of personality types. Dr. Ryback's book brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively. David Ryback, Ph.D. is a management consultant and speaker on personal and organizational success. His experience encompasses business management and government consulting, as well as teaching at Emory University's School of Business. His diverse client base includes the US Department of Defense, government legal offices, financial institutions, manufacturers_both domestic and international, health care organizations, and national retail outlets. In Putting Emotional Intelligence to Work, Dr. Ryback brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively.

Emotion at Work

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781985879607
Total Pages : 220 pages
Book Rating : 4.8/5 (796 download)

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Book Synopsis Emotion at Work by : Roberta Moore

Download or read book Emotion at Work written by Roberta Moore and published by Createspace Independent Publishing Platform. This book was released on 2018-04-15 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Emotion at Work: Unleashing the Secret Power of Emotional Intelligence, Roberta Ann Moore explores how taking emotion to work with you can not only enhance your professional life, but how it can be the make or break difference that takes you from being stuck in less than optimal performance to stellar success and professional brilliance. Using the conceptual model of emotional intelligence developed by Dr. Reuven Bar-On, Moore lays out 16 fundamental emotional skills that are vital for workplace success. Culled from her own background in the financial services industry, Moore presents real-life stories to illustrate how emotional intelligence functions in the professional sphere. Moore offers written exercises that go well beyond traditional, rational goal setting and journaling. In fact, they stimulate you to begin relying on and exercising your emotional resources, with an immediate result of strengthening your emotional intelligence (EQ).

What Makes a Leader

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Publisher :
ISBN 13 : 9781934441749
Total Pages : pages
Book Rating : 4.4/5 (417 download)

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Book Synopsis What Makes a Leader by : Daniel Goleman

Download or read book What Makes a Leader written by Daniel Goleman and published by . This book was released on 2014 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a collection of the author's writings, previously published in the Harvard Business Review and other business journals, on leadership and emotional intelligence. The material has become essential reading for leaders, coaches and educators committed to fostering stellar management, increasing performance, and driving innovation. The collection reflects the evolution of Dr. Goleman's thinking about emotional intelligence, tracking the latest neuroscientific research on the dynamics of relationships, and the latest data on the impact emotional intelligence has on an organization's bottom-line. --

The Emotionally Intelligent Manager

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Publisher : John Wiley & Sons
ISBN 13 : 0787974226
Total Pages : 320 pages
Book Rating : 4.7/5 (879 download)

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Book Synopsis The Emotionally Intelligent Manager by : David R. Caruso

Download or read book The Emotionally Intelligent Manager written by David R. Caruso and published by John Wiley & Sons. This book was released on 2004-03-15 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotion while on the job, and many of us believe that our biggest mistakes and regrets are due to our reactions at those times when our emotions get the better of us. David R. Caruso and Peter Salovey believe that this view of emotion is not correct. The emotion centers of the brain, they argue, are not relegated to a secondary place in our thinking and reasoning, but instead are an integral part of what it means to think, reason, and to be intelligent. In The Emotionally Intelligent Manager, they show that emotion is not just important, but absolutely necessary for us to make good decisions, take action to solve problems, cope with change, and succeed. The authors detail a practical four-part hierarchy of emotional skills: identifying emotions, using emotions to facilitate thinking, understanding emotions, and managing emotions—and show how we can measure, learn, and develop each skill and employ them in an integrated way to solve our most difficult work-related problems.

Leading with Feeling

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Author :
Publisher : Oxford University Press, USA
ISBN 13 : 0190698942
Total Pages : 225 pages
Book Rating : 4.1/5 (96 download)

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Book Synopsis Leading with Feeling by : Cary Cherniss

Download or read book Leading with Feeling written by Cary Cherniss and published by Oxford University Press, USA. This book was released on 2020 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Tom was a young engineer employed at one of the country's largest steel companies. He had been an outstanding individual performer, and now he was a new manager, leading a team responsible for producing steel for a major automobile company. After just one week on the job, Tom and his team met with over 20 engineers from that other company. It was a rude awakening. I sat in a room with maybe 20 or 25 of their engineers for the annual quality evaluation of suppliers. And I learned for the first time that we were in the bottom of the bottom quartile as a supplier. We had lousy quality, we had lousy invoicing, we had lousy on-time delivery. And this was my first general manager role! I had grown up as an engineer. And how did Tom respond to this unexpected shock? I had a holy shit moment! I had been in the job literally a week. So part of it was, 'Oh my God, what the hell am I going to do?' Also I thought about how my guys had been in the business for a while, and I thought, 'What the hell have you been doing?' And I was thinking, 'I'm going to clean house!' But then... I've learned that you just can't react viscerally every time something comes up because it just scares people away. So Tom listened attentively as the engineers from the auto company presented their litany of complaints. When they finally finished, he stood up and said, "I wouldn't blame you if you fired us as a supplier. But if you give us a chance to fix these problems, I guarantee you that that we will not have this kind of meeting next year." When Tom met with his team the next morning to discuss the situation, he started by just listening to them. They went on for some time complaining about how the company and their previous boss had made it impossible for them to provide good products and service. Rather than disagree with them or join in pointing fingers at others, Tom listened. "I didn't think about it at the time, but that first couple of hours was very cathartic for them. My focus was not on beating anyone up but rather, what can we do to fix this?" The team responded positively to Tom's approach. The next year when they met, the auto company told Tom that they "never saw any business turn around that quickly in one year." As a result, they began giving Tom's company more business, and Tom went on to a distinguished career, eventually becoming one of his company's top executives"--

Understanding Emotional Intelligence

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 0749459379
Total Pages : 240 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Understanding Emotional Intelligence by : Frances Kay

Download or read book Understanding Emotional Intelligence written by Frances Kay and published by Kogan Page Publishers. This book was released on 2011-11-03 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotional intelligence, more than IQ and technical know-how, gives a valuable competitive edge to organizations and is crucial to the success of individuals. Used to its full advantage, emotional intelligence can improve relationships with vital business contacts to achieve your desired outcomes, help you perform better at interview and job applications and improve your decision making on a day to day basis. By applying the principles of emotional intelligence to the working environment and describing familiar situations in jargon-free language, Understanding Emotional Intelligence will show you how to negotiate more effectively, develop leadership skills, develop an emotionally aware organisation, use EQ as a management strategy, manage relationships with colleagues and develop your self-confidence. Featuring ten traits of emotionally intelligent people and including advice on social networking and communication, Understanding Emotional Intelligence provides clear and realistic guidance in a common sense way, helping you to make radical changes in the way you approach people, life and work.

Emotional Intelligence

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0730391493
Total Pages : 186 pages
Book Rating : 4.7/5 (33 download)

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Book Synopsis Emotional Intelligence by : Amy Jacobson

Download or read book Emotional Intelligence written by Amy Jacobson and published by John Wiley & Sons. This book was released on 2021-06-08 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: Boost Emotional Intelligence in any situation to achieve exceptional results for any organisation As organisations around the world are putting more focus on the mindset and wellbeing of staff, the need to develop Emotional Intelligence (EI) has never been greater. Emotional Intelligence in the workplace—including the five key concepts of self-awareness, self-regulation, empathy, social skills and motivation—is defined as your ability to identify and manage your personal emotions and the emotions of your colleagues and co-workers. Emotional Intelligence is in high demand and is expected to become an essential component of success in the future of work. Emotional Intelligence: A Simple and Actionable Guide to Increasing Performance, Engagement and Ownership is designed to help you master EI and empower you to achieve the very best outcome for everyone in your organisation. Cutting through the hype and dispelling the myths about EI, this practical, easy-to-use resource provides clear guidance, powerful tools, and actionable steps for developing and implementing EI in the workplace for immediate results. Amy Jacobson, an experienced EI specialist, leadership trainer and coach, shares the tools, methodologies, concepts and actions that increase EI in any situation. Packed with real-life examples and case studies, insightful questions, and useful diagrams to create action, this must-have guide: Offers a powerful 5-part methodology—Own It, Face It, Feel It, Ask It, and Drive It—to help you understand and immediately implement Emotional Intelligence principles in both your personal and professional life Increases your Emotional Intelligence in the workplace to enable you to inspire and energise staff, support empathy and self-awareness, and drive high levels of performance Improves the way you handle high pressure environments, manage challenging situations, and interact with people with different communication styles Helps you solve difficult problems in the workplace such as loss of purpose and engagement, cultural issues, poor communication, and low productivity Provides concrete steps for eliminating negative behaviors and for owning the role you play, your impact on others, and the decisions and choices you make Emotional Intelligence: A Simple and Actionable Guide to Increasing Performance, Engagement and Ownership is an indispensable book for anyone interacting with others in the workplace, especially those with leadership roles such as senior executives, board members, department heads, managers and supervisors.