The Customer Revolution In Healthcare Delivering Kinder Smarter Affordable Care For All

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The Customer Revolution in Healthcare: Delivering Kinder, Smarter, Affordable Care for All

Author : David W Johnson
Publisher : McGraw Hill Professional
ISBN 13 : 1260455580
Total Pages : 256 pages
Book Rating : 4.2/5 (64 download)

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Book Synopsis The Customer Revolution in Healthcare: Delivering Kinder, Smarter, Affordable Care for All by : David W Johnson

Download or read book The Customer Revolution in Healthcare: Delivering Kinder, Smarter, Affordable Care for All written by David W Johnson and published by McGraw Hill Professional. This book was released on 2019-09-02 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer-centric, market-driven solutions for fixing America’s broken healthcare system—from one of the industry’s most innovative thought leaders. Healthcare accounts for nearly a fifth of the U.S. economy. Everyone agrees that the current system is broken and in desperate need of repair. It should cost less, tackle chronic disease, and promote health. It requires a massive shift in resources from acute services to better care management, behavioral health, and primary care services. The question isn’t what to do. It’s how to do it. The revolution starts by meeting and supporting consumers’ real health needs. It’s time for American healthcare to serve the people. This is The Customer Revolution in Healthcare. Written by leading healthcare strategist and commentator David W. Johnson, this groundbreaking book is more than a wake-up call. It’s a point-by-point action plan to: • Blow up the “Healthcare Industrial Complex” • Liberate data and empower consumers with technology • Promote agile, innovative, and customer-centric “platform” companies • Reduce costs, improve service, and generate superior outcomes • Deliver personalized care with precisions and compassion • Explain and address America’s self-created opioid crisis • Provide affordable and accessible health insurance for all • Turbocharge the U.S. economy • Foster healthier communities Revolutionary healthcare empowers patients and providers alike. Competitive healthcare companies reconfigure inefficient business models to deliver appropriate, accessible, holistic, and reliable care at lower costs. Caregivers engage patients with insight and compassion informed by real-time data and analytics. Payers reward health companies that deliver great outcomes and great service at competitive prices while keeping members as healthy as possible. Investors fund innovative companies whose products and services delight customers. And consumers receive compassionate, affordable, convenient healthcare that meets their needs. Most important, The Customer Revolution in Healthcare provides a robust framework for aligning economic incentives with patient needs to deliver better outcomes at lower costs with superior customer service. The future of healthcare belongs to innovative customer-centric health companies that deliver kinder, smarter, more affordable care—to all.

Health Tech

Author : Trond Arne Undheim
Publisher : CRC Press
ISBN 13 : 1000452263
Total Pages : 169 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Health Tech by : Trond Arne Undheim

Download or read book Health Tech written by Trond Arne Undheim and published by CRC Press. This book was released on 2021-11-09 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health Tech: Rebooting Society's Software, Hardware and Mindset fulfills the need for actionable insight on what’s truly driving change and how to become a changemaker, not just affected by it. The book introduces anybody who wishes to understand how global healthcare will change in the next decade to the key technologies, social dynamics, and systemic shifts that are shaping the future. Healthcare futurist, investor, and entrepreneur Trond Arne Undheim describes the complex history of public health, why it’s so complicated and what the major challenges are right now. He includes a discussion of COVID, why it happened, the cultural factors that have slowed down traditional public health measures, and how innovation can help. He also discusses what is happening in health systems around the world as a result of the pandemic. The book explores certain health tech measures, tools (basic medical devices gradually being upgraded and digitally enhanced), processes, and innovations that are already working well along with others that are in their infancy, such as AI, wearables, robotics, sensors, and digital therapeutics. The book describes the movers and shakers in the healthcare system of the future, from startups to patient and service providers, as well as the health challenges of our time, including pandemics, aging, preventive healthcare, and much more. The book concludes with a look at how health tech may bring about the biggest opportunity to transform healthcare for decades to come.

Market Vs. Medicine

Author : David W Johnson
Publisher :
ISBN 13 : 9780692763827
Total Pages : 470 pages
Book Rating : 4.7/5 (638 download)

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Book Synopsis Market Vs. Medicine by : David W Johnson

Download or read book Market Vs. Medicine written by David W Johnson and published by . This book was released on 2016-06-15 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: U.S. healthcare is too expensive, asset-heavy and tolerant of excessive performance variation. It is over-invested in acute/specialty care and under-invested in prevention, primary care, behavioral health and chronic disease management. It makes too many mistakes and refuses to learn from them. Our long-term quality of life, standard of living and social mobility depend on converting America's "sickcare" system into a true healthcare system. Strong incumbents dominate an expensive and fragmented system that is financially unsustainable, delivers mediocre health outcomes and fails to address the root causes of America's chronic disease epidemic. This medical empire is fighting to maintain the status quo and its vested interests. Its day of reckoning has come. New competitors and business models are emerging to challenge entrenched, inefficient and ineffective business practices. They're relentless. They fight to win customers every day by delivering better, more convenient and more affordable healthcare services. Market vs. Medicine goes beyond diagnosis to consider how sustaining and disruptive innovation will make U.S. healthcare better at diagnosing and treating illness while developing care management capabilities that promote prevention, behavioral health and chronic disease management. In the epic battle underway, market-driven reform, more than regulatory change, will transform and improve America's broken healthcare system. The marketplace will differentiate winners and losers. Value rules.

Choice Matters

Author : Gordon Moore
Publisher : Oxford University Press
ISBN 13 : 0190886137
Total Pages : 265 pages
Book Rating : 4.1/5 (98 download)

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Book Synopsis Choice Matters by : Gordon Moore

Download or read book Choice Matters written by Gordon Moore and published by Oxford University Press. This book was released on 2018 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Choice Matters is the healthcare sector's guide to understanding and delivering the brand of consumer-centered care that is an imperative for the Zocdoc age. Drawing on the authors' diverse backgrounds in medicine, business, and public policy, this practically-oriented resource offers an on-the-ground introduction for clinicians and managers to better understand the differences between healthcare and other consumer-driven markets, what factors are most important for consumers in seeking care providers, how consumers make decisions about healthcare, the system-wide effects of increased consumer choice in healthcare, [and] the important distinction between patients and consumers"--

Delivering Health Care in America

Author : Leiyu Shi
Publisher : Jones & Bartlett Learning
ISBN 13 : 128415226X
Total Pages : 464 pages
Book Rating : 4.2/5 (841 download)

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Book Synopsis Delivering Health Care in America by : Leiyu Shi

Download or read book Delivering Health Care in America written by Leiyu Shi and published by Jones & Bartlett Learning. This book was released on 2017-10-06 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: Delivering Health Care in America, Seventh Edition is the most current and comprehensive overview of the basic structures and operations of the U.S. health system--from its historical origins and resources, to its individual services, cost, and quality. Using a unique "systems" approach, the text brings together an extraordinary breadth of information into a highly accessible, easy-to-read resource that clarifies the complexities of health care organization and finance while presenting a solid overview of how the various components fit together.

Market Vs. Medicine

Author : David Johnson
Publisher :
ISBN 13 : 9781523903672
Total Pages : 402 pages
Book Rating : 4.9/5 (36 download)

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Book Synopsis Market Vs. Medicine by : David Johnson

Download or read book Market Vs. Medicine written by David Johnson and published by . This book was released on 2016-06-08 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: U.S. healthcare is too expensive, asset-heavy and tolerant of excessive performance variation. It is over-invested in acute/specialty care and under-invested in prevention, primary care, behavioral health and chronic disease management. It makes too many mistakes and refuses to learn from them. Our long-term quality of life, standard of living and social mobility depend on converting America's "sickcare" system into a true healthcare system. Strong incumbents dominate an expensive and fragmented system that is financially unsustainable, delivers mediocre health outcomes and fails to address the root causes of America's chronic disease epidemic. This medical empire is fighting to maintain the status quo and its vested interests. Its day of reckoning has come. New competitors and business models are emerging to challenge entrenched, inefficient and ineffective business practices. They're relentless. They fight to win customers every day by delivering better, more convenient and more affordable healthcare services. Market vs. Medicine goes beyond diagnosis to consider how sustaining and disruptive innovation will make U.S. healthcare better at diagnosing and treating illness while developing care management capabilities that promote prevention, behavioral health and chronic disease management. In the epic battle underway, market-driven reform, more than regulatory change, will transform and improve America's broken healthcare system. The marketplace will differentiate winners and losers. Value rules.

Good Business

Author : Bill Novelli
Publisher : JHU Press
ISBN 13 : 1421440431
Total Pages : 389 pages
Book Rating : 4.4/5 (214 download)

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Book Synopsis Good Business by : Bill Novelli

Download or read book Good Business written by Bill Novelli and published by JHU Press. This book was released on 2021-02-02 with total page 389 pages. Available in PDF, EPUB and Kindle. Book excerpt: An inspiring and practical look inside the mind of Bill Novelli, one of the founders of social marketing, Good Business challenges all of us to change the world for the better and is a blueprint for tackling today's critical issues. From his humble beginnings selling soap in a sales training program to his rapid rise in the fast-paced New York advertising scene, Bill Novelli was well on his way to becoming a leader in the hypercompetitive business world. But it wasn't long before he became disillusioned with the drive for profits at any cost. He knew that his marketing skills made those companies successful, but what good did that success do for the world? That question sent him on a career path that involved taking the marketing and communication tactics long used by big businesses and applying them to social change. He found that this strategy was not only good for the world but also good for business. In Good Business, Novelli begins with his early career success in Mad Men–era marketing, which left him feeling unfulfilled. He describes the process of changing career trajectory: how he helped reposition the Peace Corps; built Porter Novelli, a global PR agency for social impact; fought the Tobacco Wars; and became CEO of AARP, the largest nonprofit in America. Drawing practical lessons and principles from play-by-play stories of his experiences in large and small organizations, Novelli deploys his characteristic wit to stress the importance of building and maintaining connections with people—and engaging them in the cause. Good Business, which is part behind-the-scenes look at crafting social and health policy, part inspirational guide, proves that you can do well (creating economic and financial success for yourself and your company or organization) by doing good (helping to solve the world's and society's major problems). Throughout the book, Novelli shows that you can make a positive social difference regardless of what business you are in or where you are in your career. Readers will come away with the message that anyone who wants to have a positive impact on the world can do it right now from where they are—or can be inspired by Novelli's story to make the leap to somewhere they can.

Humanizing Healthcare: Hardwire Humanity into the Future of Health

Author : Summer Knight
Publisher : McGraw-Hill Education
ISBN 13 : 9781264267279
Total Pages : 288 pages
Book Rating : 4.2/5 (672 download)

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Book Synopsis Humanizing Healthcare: Hardwire Humanity into the Future of Health by : Summer Knight

Download or read book Humanizing Healthcare: Hardwire Humanity into the Future of Health written by Summer Knight and published by McGraw-Hill Education. This book was released on 2021-04-06 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: From a top healthcare futurist, frontline innovator, and Deloitte consultant comes a bold new vision for Humanizing Healthcare—hardwiring humanity at every point of care—that is good for people and good for business. Our nation’s healthcare and life science industry has changed dramatically over the past few decades—and not always for the better. In addition to rising costs and access challenges, the current system has caused needless suffering for patients and clinicians alike: physically, emotionally, financially, and socially. There have been numerous efforts to overhaul the system, but nothing has yet cured healthcare of its illnesses. In Humanizing Healthcare, paramedic-turned-physician executive and Deloitte Managing Director Summer Knight draws on her years of experience on the frontlines of healthcare to offer a powerful road map for real reform. Her refreshingly human approach to transforming our healthcare system provides practical strategies to: Identify core problems in the current system—and find the best workable solutions. Combine healthcare with social services—and build stronger networks of support. Use digital technology and virtual visits to provide expert care at lower costs. Empower healthcare consumers to make smarter choices in their treatment and purchasing options. Form therapeutic alliances between the clinical team (physicians and staff) and the home team (family and friends). Build a solid foundation for ongoing improvements that are truly sustainable, affordable, and humane. This is a clear, compassionate guide to how the industry can transform to embody a more human perspective and use it as a collective north star that will positively impact all stakeholders—consumers, providers, caregivers, staff, executives, shareholders, and the government—alike. Most importantly, this book will open your eyes to what’s possible when you create high-quality, deeply felt alliances that deliver consumer-driven care with value to all. Humanizing Healthcare is the future of health.

Consumer Health Care

Author : Brigham Narins
Publisher : Consumer Health Care
ISBN 13 : 9781573027229
Total Pages : 0 pages
Book Rating : 4.0/5 (272 download)

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Book Synopsis Consumer Health Care by : Brigham Narins

Download or read book Consumer Health Care written by Brigham Narins and published by Consumer Health Care. This book was released on 2014-05-21 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: How will the aging of the Baby Boomers impact our health care system? How are preexisting conditions handled according to the Affordable Care Act? Who can I contact to find out more about my Health care options under the Affordable Health Care Act? Should I be putting money into a Flexible Spending Account to help cover my health care costs? You will find answers to these questions and more by using Gale s Consumer Health Care. This title provides concise, easy to understand, information on the often complicated and frustrating interactions between consumers, healthcare providers, and insurance companies, just in time to help answer the questions raised by the implementation of the initial provisions of the Affordable Care Act. With coverage of legislation, types of insurance, healthcare related jobs, methods of healthcare delivery and even non-standard medical practices, this title will provide readers with the information they need to be well-informed consumers and their own best healthcare advocate. Though focused on the health care system in the United States, this title also discusses health care systems in other major countries for comparative purposes. In Consumer Health Care, the entries follow a standardized format that provides information at a glance. The three standard sections include: Definition: Outlines the scope of the entry Description: Provides the central information of the entry Why this is important to the consumer: explains why and how the topic in question relates to an individual s practical healthcare experience The Consumer Health Care focuses on the U.S. healthcare system and the individual's experience with it. Entries cover topics related to the current state of health insurance, the various kinds (including Government programs like Medicare and Medicaid) and methods of its delivery, as well as the history of insurance and the evolution of our current for-profit system and the Healthcare legislation and reform. Standard features/structure of the health/medical titles in the "Gale Encyclopedia Of" books. New kind of content, however: entries cover many topics in 12 categories: Government agencies, Government programs, Healthcare delivery, Healthcare funding, Healthcare improvement, Healthcare professions, Insurance, Issues in healthcare, Legislation, Non-governmental healthcare organizations, Non-standard medical practice, Other healthcare systems, Technology and healthcare."

Intimate Communities

Author : Nicole Elizabeth Barnes
Publisher : University of California Press
ISBN 13 : 0520300467
Total Pages : 324 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis Intimate Communities by : Nicole Elizabeth Barnes

Download or read book Intimate Communities written by Nicole Elizabeth Barnes and published by University of California Press. This book was released on 2018-10-23 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: A free ebook version of this title is available through Luminos, University of California Press’s Open Access publishing program. Visit www.luminosoa.org to learn more. When China’s War of Resistance against Japan began in July 1937, it sparked an immediate health crisis throughout China. In the end, China not only survived the war but emerged from the trauma with a more cohesive population. Intimate Communities argues that women who worked as military and civilian nurses, doctors, and midwives during this turbulent period built the national community, one relationship at a time. In a country with a majority illiterate, agricultural population that could not relate to urban elites’ conceptualization of nationalism, these women used their work of healing to create emotional bonds with soldiers and civilians from across the country. These bonds transcended the divides of social class, region, gender, and language.

The Idealist

Author : Nina Munk
Publisher : Anchor
ISBN 13 : 0385537743
Total Pages : 259 pages
Book Rating : 4.3/5 (855 download)

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Book Synopsis The Idealist by : Nina Munk

Download or read book The Idealist written by Nina Munk and published by Anchor. This book was released on 2013-09-10 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: NAMED ONE OF THE BEST BOOKS OF THE YEAR BY Bloomberg • Forbes • The Spectator Recipient of Foreign Policy's 2013 Albie Award A powerful portrayal of Jeffrey Sachs's ambitious quest to end global poverty "The poor you will always have with you," to cite the Gospel of Matthew 26:11. Jeffrey Sachs—celebrated economist, special advisor to the Secretary General of the United Nations, and author of the influential bestseller The End of Poverty—disagrees. In his view, poverty is a problem that can be solved. With single-minded determination he has attempted to put into practice his theories about ending extreme poverty, to prove that the world's most destitute people can be lifted onto "the ladder of development." In 2006, Sachs launched the Millennium Villages Project, a daring five-year experiment designed to test his theories in Africa. The first Millennium village was in Sauri, a remote cluster of farming communities in western Kenya. The initial results were encouraging. With his first taste of success, and backed by one hundred twenty million dollars from George Soros and other likeminded donors, Sachs rolled out a dozen model villages in ten sub-Saharan countries. Once his approach was validated it would be scaled up across the entire continent. At least that was the idea. For the past six years, Nina Munk has reported deeply on the Millennium Villages Project, accompanying Sachs on his official trips to Africa and listening in on conversations with heads-of-state, humanitarian organizations, rival economists, and development experts. She has immersed herself in the lives of people in two Millennium villages: Ruhiira, in southwest Uganda, and Dertu, in the arid borderland between Kenya and Somalia. Accepting the hospitality of camel herders and small-hold farmers, and witnessing their struggle to survive, Munk came to understand the real-life issues that challenge Sachs's formula for ending global poverty. THE IDEALIST is the profound and moving story of what happens when the abstract theories of a brilliant, driven man meet the reality of human life.

Cowboy Capitalism

Author : Olaf Gersemann
Publisher : Cato Institute
ISBN 13 : 9781930865785
Total Pages : 262 pages
Book Rating : 4.8/5 (657 download)

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Book Synopsis Cowboy Capitalism by : Olaf Gersemann

Download or read book Cowboy Capitalism written by Olaf Gersemann and published by Cato Institute. This book was released on 2004 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Europeans believe that, while the U.S. economy may create more growth, they have it better when it comes to job security, income equality, and other factors. Gersemann, a German reporter went to America, and found that the greater market freedoms in America create a more flexible, adaptable, and prosperous system than the declining welfare states of "old Europe." This book presents statistical data in extensive yet accessible charts and graphs.

Reimagining our futures together

Author : International Commission on the Futures of Education
Publisher : UNESCO Publishing
ISBN 13 : 9231004786
Total Pages : 185 pages
Book Rating : 4.2/5 (31 download)

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Book Synopsis Reimagining our futures together by : International Commission on the Futures of Education

Download or read book Reimagining our futures together written by International Commission on the Futures of Education and published by UNESCO Publishing. This book was released on 2021-11-06 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: The interwoven futures of humanity and our planet are under threat. Urgent action, taken together, is needed to change course and reimagine our futures.

Inadequate Equilibria (Draft Version)

Author : Eliezer Yudkowsky
Publisher :
ISBN 13 : 9781939311184
Total Pages : pages
Book Rating : 4.3/5 (111 download)

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Book Synopsis Inadequate Equilibria (Draft Version) by : Eliezer Yudkowsky

Download or read book Inadequate Equilibria (Draft Version) written by Eliezer Yudkowsky and published by . This book was released on 2017-11-16 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Retail Revolution in Health Care

Author : Myron D. Fottler
Publisher : Praeger
ISBN 13 : 0313366233
Total Pages : 0 pages
Book Rating : 4.3/5 (133 download)

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Book Synopsis The Retail Revolution in Health Care by : Myron D. Fottler

Download or read book The Retail Revolution in Health Care written by Myron D. Fottler and published by Praeger. This book was released on 2010-02-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book unveils and demystifies a revolution occurring in health care in the United States and beyond and how it will reform the health care system. There is something new in health care. Retail clinics, sometimes partnering with prestigious health-care institutions such as the Cleveland Clinic, offer an affordable, accessible solution for delivering primary-care services to underserved populations. The Retail Revolution in Health Care presents an overview of the retail health trend and its implications for consumers, employers, health care providers, health care companies, insurers, and health policy makers. The authors examine the phenomenon of retail health care from an entrepreneurial perspective, discussing the growth of retail care beyond traditional retail establishments and possible performance indicators to assess health outcomes. They report on the differing perspectives of retail care from a variety of experts, including doctors, nurses, patients, and insurers. Finally, they address business realities in the United States and globally as they affect the clinics. Retail clinics will almost certainly play a key role as either an alternative to national health insurance or a component of health reform. This important book explores their part in furthering the availability of health care for all Americans.

Less is More

Author : Jason Hickel
Publisher : Random House
ISBN 13 : 1473581737
Total Pages : 293 pages
Book Rating : 4.4/5 (735 download)

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Book Synopsis Less is More by : Jason Hickel

Download or read book Less is More written by Jason Hickel and published by Random House. This book was released on 2020-08-13 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'A powerfully disruptive book for disrupted times ... If you're looking for transformative ideas, this book is for you.' KATE RAWORTH, economist and author of Doughnut Economics A Financial Times Book of the Year ______________________________________ Our planet is in trouble. But how can we reverse the current crisis and create a sustainable future? The answer is: DEGROWTH. Less is More is the wake-up call we need. By shining a light on ecological breakdown and the system that's causing it, Hickel shows how we can bring our economy back into balance with the living world and build a thriving society for all. This is our chance to change course, but we must act now. ______________________________________ 'A masterpiece... Less is More covers centuries and continents, spans academic disciplines, and connects contemporary and ancient events in a way which cannot be put down until it's finished.' DANNY DORLING, Professor of Geography, University of Oxford 'Jason is able to personalise the global and swarm the mind in the way that insects used to in abundance but soon shan't unless we are able to heed his beautifully rendered warning.' RUSSELL BRAND 'Jason Hickel shows that recovering the commons and decolonizing nature, cultures, and humanity are necessary conditions for hope of a common future in our common home.' VANDANA SHIVA, author of Making Peace With the Earth 'This is a book we have all been waiting for. Jason Hickel dispels ecomodernist fantasies of "green growth". Only degrowth can avoid climate breakdown. The facts are indisputable and they are in this book.' GIORGIS KALLIS, author of Degrowth 'Capitalism has robbed us of our ability to even imagine something different; Less is More gives us the ability to not only dream of another world, but also the tools by which we can make that vision real.' ASAD REHMAN, director of War on Want 'One of the most important books I have read ... does something extremely rare: it outlines a clear path to a sustainable future for all.' RAOUL MARTINEZ, author of Creating Freedom 'Jason Hickel takes us on a profound journey through the last 500 years of capitalism and into the current crisis of ecological collapse. Less is More is required reading for anyone interested in what it means to live in the Anthropocene, and what we can do about it.' ALNOOR LADHA, co-founder of The Rules 'Excellent analysis...This book explores not only the systemic flaws but the deeply cultural beliefs that need to be uprooted and replaced.' ADELE WALTON

Business Ethics

Author : Stephen M. Byars
Publisher :
ISBN 13 : 9781998109418
Total Pages : 0 pages
Book Rating : 4.1/5 (94 download)

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Book Synopsis Business Ethics by : Stephen M. Byars

Download or read book Business Ethics written by Stephen M. Byars and published by . This book was released on 2023-05-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Color print. Business Ethics is designed to meet the scope and sequence requirements of the single-semester business ethics course. This title includes innovative features designed to enhance student learning, including case studies, application scenarios, and links to video interviews with executives, all of which help instill in students a sense of ethical awareness and responsibility.