The Character of the Customer

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Publisher : iUniverse
ISBN 13 : 145023660X
Total Pages : 201 pages
Book Rating : 4.4/5 (52 download)

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Book Synopsis The Character of the Customer by : Bruce Labovitz; Brian Regli, Ph.D.

Download or read book The Character of the Customer written by Bruce Labovitz; Brian Regli, Ph.D. and published by iUniverse. This book was released on 2010-09-14 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: A typo in a help wanted ad results in Constantin Stanislavski being cast in the role of Marketing Director for a company in transition. Stanislavski, through the contrived alter-ego of Stan Islavski, is tasked by the company’s CEO with using the techniques of his Method to turn around the marketing department and reconnect the company its products and its services with its customers and markets. The one condition of his assignment, however, is that he cannot reveal his true identity until after his team’s new marketing plan is presented to the company’s senior management and board just three months later. Using the principles of his Method Acting technique, Stan sets out to help the company and its cast of characters to find their corporate self and connect it to the actions of the marketplace. Along the way, the managers he is training learn to cope with his digressions, stories and analogies all the while unwittingly learning to apply concepts such as observation, emotion memory and even a little magic to their daily work. In the end, the lesson taught through this creative, humorous and engaging story is that there is a method which can be used as a guide to teach marketing and business professionals the intangible skill of connecting the corporate self with the Character of the Customer.

Research and Practical Issues of Enterprise Information Systems II Volume 2

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 0387763112
Total Pages : 789 pages
Book Rating : 4.3/5 (877 download)

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Book Synopsis Research and Practical Issues of Enterprise Information Systems II Volume 2 by : Li Xu

Download or read book Research and Practical Issues of Enterprise Information Systems II Volume 2 written by Li Xu and published by Springer Science & Business Media. This book was released on 2007-10-15 with total page 789 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume presents work from the IFIP TC 8 WG 8.9 International Conference on the Research and Practical Issues of Enterprise Information Systems (CONFENIS 2007). Enterprise information systems (EIS) have become increasingly popular. EIS integrate and support business processes across functional boundaries in a supply chain environment. In recent years, more and more enterprises world-wide have adopted EIS such as Enterprise Resource Planning (ERP) for running their businesses.

Special Edition Using Microsoft Access 2002

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Publisher : Que Publishing
ISBN 13 : 9780789725103
Total Pages : 1498 pages
Book Rating : 4.7/5 (251 download)

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Book Synopsis Special Edition Using Microsoft Access 2002 by : Roger Jennings

Download or read book Special Edition Using Microsoft Access 2002 written by Roger Jennings and published by Que Publishing. This book was released on 2001 with total page 1498 pages. Available in PDF, EPUB and Kindle. Book excerpt: Special Edition Using Access 2002 is a reader's authoritative guide to mastering the essential facets of this powerful database development platform. Detailed, step-by-step instructions guide the reader through the process of designing and using Access tables, queries, forms and reports. Special Edition Using Access 2002 will include comprehensive coverage of the transition to MSDE/SQL Server for all multi-user applications, expanded coverage of Web Applications, and expanded coverage of XML. This book contains elements such as Tips, Notes, cautions, cross-references and Troubleshooting information, giving the text a "Layered" quality that meets the needs of readers with different learning styles.

Managing Customer Experience and Relationships

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119815347
Total Pages : 517 pages
Book Rating : 4.1/5 (198 download)

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Book Synopsis Managing Customer Experience and Relationships by : Don Peppers

Download or read book Managing Customer Experience and Relationships written by Don Peppers and published by John Wiley & Sons. This book was released on 2022-04-19 with total page 517 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every business on the planet is trying to maximize the value created by its customers Learn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for decades as two of the world's leading experts on customer experience issues, the book combines theory, case studies, and strategic analyses to guide a company on its own quest to position its customers at the very center of its business model, and to "treat different customers differently." This latest edition adds new material including: How to manage the mass-customization principles that drive digital interactions How to understand and manage data-driven marketing analytics issues, without having to do the math How to implement and monitor customer success management, the new discipline that has arisen alongside software-as-a-service businesses How to deal with the increasing threat to privacy, autonomy, and competition posed by the big tech companies like Facebook, Amazon, and Google Teaching slide decks to accompany the book, author-written test banks for all chapters, a complete glossary for the field, and full indexing Ideal not just for students, but for managers, executives, and other business leaders, Managing Customer Experience and Relationships should prove an indispensable resource for marketing, sales, or customer service professionals in both the B2C and B2B world.

Electrical World

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Publisher :
ISBN 13 :
Total Pages : 1362 pages
Book Rating : 4.X/5 (2 download)

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Book Synopsis Electrical World by :

Download or read book Electrical World written by and published by . This book was released on 1906 with total page 1362 pages. Available in PDF, EPUB and Kindle. Book excerpt:

PHP, MySQL, JavaScript & HTML5 All-in-One For Dummies

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118231341
Total Pages : 720 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis PHP, MySQL, JavaScript & HTML5 All-in-One For Dummies by : Steve Suehring

Download or read book PHP, MySQL, JavaScript & HTML5 All-in-One For Dummies written by Steve Suehring and published by John Wiley & Sons. This book was released on 2013-03-15 with total page 720 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get the basics on four key web programming tools in one great book! PHP, JavaScript, and HTML5 are essential programming languages for creating dynamic websites that work with the MySQL database. PHP and MySQL provide a robust, easy-to-learn, open-source solution for creating superb e-commerce sites and content management. JavaScript and HTML5 add support for the most current multimedia effects. This one-stop guide gives you what you need to know about all four! Seven self-contained minibooks cover web technologies, HTML5 and CSS3, PHP programming, MySQL databases, JavaScript, PHP with templates, and web applications. Addresses how PHP, MySQL, JavaScript, and HTML5 are vital tools for creating dynamic, database-driven websites and are especially important for e-commerce sites Serves as essential reading for web designers who are new to these technologies, offering a crash course covering all of these powerful technologies in this handy volume of seven self-contained minibooks Covers how to program in PHP and how to create and administer a MySQL database as well as how to manipulate MySQL data via a web interface Shows how to create a secure website and how to code popular e-business applications such as login programs and shopping carts With seven books in one, PHP, MySQL, JavaScript & HTML5 All-in-One For Dummies will turn your website into the center of attention in no time at all.

52 Essential Qualities and Attributes (Q & As) of an Organizational Leader

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Author :
Publisher : Christian Faith Publishing, Inc.
ISBN 13 : 1098076982
Total Pages : 223 pages
Book Rating : 4.0/5 (98 download)

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Book Synopsis 52 Essential Qualities and Attributes (Q & As) of an Organizational Leader by : Pat A. Tamakloe Ph.D.

Download or read book 52 Essential Qualities and Attributes (Q & As) of an Organizational Leader written by Pat A. Tamakloe Ph.D. and published by Christian Faith Publishing, Inc.. This book was released on 2021-04-27 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: 260 Provocative Organizational Leadership Questions Answered! In this book, Dr. PAT presents a weekly experiential guide for executive leaders to raise their leadership-awareness by employing the power of consistency over time to help them achieve success. "He who knows others is wise; he who knows himself is enlightened," said Lao Tzu, a Chinese philosopher. It is this profound quote that 52 Essential Qualities and Attributes of an Organizational Leader: How to transform your leadership habits in 52 weeks sheds light on to enhance self-awareness of practical intrinsic leadership characteristics vital to a leader's performance and operational success. This book identifies leadership qualities and attributes (Q&As) and aligns them into 5 categories: 1. Command – Power Access 2. Follower Engagement – "Street" Credibility 3. Personal Growth – Experiential Confidence 4. Professional Dominance – Mission Effectiveness 5. Operational Leadership – Vision Attainment Pat lays out a practical method for a leader to intentionally think through and answer weekly provocative questions asked in a Why, Who, When, Where, and, What format. The leader then hones fundamental leadership Q&As within their circle of influence to determine "How" to effectively achieve desired success. By applying the compounding value of consistency over time through self-assessment, the leader develops strengthened leadership habits and "muscle" memory that lead to successful attainment of visionary excellence in operational leadership.

The Practice of Quality Management

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 9780792398646
Total Pages : 336 pages
Book Rating : 4.3/5 (986 download)

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Book Synopsis The Practice of Quality Management by : Phillip J. Lederer

Download or read book The Practice of Quality Management written by Phillip J. Lederer and published by Springer Science & Business Media. This book was released on 1997-02-28 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Practice of Quality Management presents the results of eleven ground-breaking research projects in quality management. It is the first collection of research papers by academics in this area. The projects are empirical studies on total quality management that suggest new ways to think about quality. The objective of the research found in this book is to develop theory and to assist practice. Thus, this volume is of interest to both academic researchers and practising managers. The chapters fall into four categories: `Performance', `Understanding TQM', `Organizations', and `Using TQM'. All of the chapters show that there are many different applications and research issues associated with quality. The chapters on `Understanding TQM' suggest that it is possible to develop and test theories of quality. The chapters on `Performance' demonstrate that studies of the operational and financial effect of quality can yield positive results. Many thinkers on quality consider that organizational impacts of quality are the most important drivers of the quality process. The chapters on `Organizations' present evidence on how quality programs affect human resource management, and organizational structure. Finally, the chapters on `Using TQM' present several studies of applications of quality management.

Visual FoxPro 9

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Author :
Publisher : BPB Publications
ISBN 13 : 8183332609
Total Pages : 724 pages
Book Rating : 4.1/5 (833 download)

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Book Synopsis Visual FoxPro 9 by : Ravi Kant Taxali

Download or read book Visual FoxPro 9 written by Ravi Kant Taxali and published by BPB Publications. This book was released on 2022-01-27 with total page 724 pages. Available in PDF, EPUB and Kindle. Book excerpt: Client-Server Applications with Visual FoxPro KEY FEATURES ● Explain all features of Visual FoxPro in a step-by-step manner. ● Various commands, functions and features of Visual FoxPro are explained in detail and illustrated through practical examples. ● Provides several useful tips for an efficient use of Visual FoxPro. ● Explains Triggers, Referential Integrity, Data Buffering and Transactions in easy-to-understand language Object-Oriented Programming with Visual FoxPro explained in detail. DESCRIPTION Book is based on Visual FoxPro 9 version 6, 7 or 8, as any important command, function or feature not supported in prior versions is clearly stated in the book. The book is organised into 23 chapters and each chapter covers a distinct set of topics. If you are familiar with Visual FoxPro, you may read the chapters in any sequence; however, beginners are advised to read the book from beginning to end. The book covers almost all commands, functions and features of Visual FoxPro. shown with actual screen images of Visual FoxPro 9, running under Windows XP. WHAT YOU WILL LEARN The objective of this book is to help you to become proficient in Visual FoxPro. DBMS (Database Management System) software and its applications are explained in a simple and easy to understand manner. The style adopted in the book will help to learn Visual FoxPro in a step-by-step mode. You don’t need to have any prior knowledge about database management or Visual FoxPro. All you require, beside this book, is Visual FoxPro installed on a Windows PC. WHO THIS BOOK IS FOR Book is developed for people who want to learn Visual Foxpro in a relatively short time. It will prove an asset to both fresher as well as experienced computer users and will serve as a solid foundation in making them good and efficient programmers of tomorrow. TABLE OF CONTENTS 1. Introduction to Visual FoxPro 2. Tables 3. Locating and Editing Data 4. Modify Structure, Memo & General Fields and File Utilities 5. Memory Variables, Date, Time and Mathematical Functions 6. Sorting and Indexing Tables 7. Programming with Visual FoxPro 8. Useful Functions, Commands and Error Handling 9. Creating Forms 10. Using Form Controls and Creating Visual Classes 11. Creating Reports and Label 12. Creating Windows and Menus 13. Validation Rules, Triggers and Referential Integrity 14. Query Designer and SQL-SELECT 15. Using Views and Accessing Remote Data 16. Organising an Application through Project Manager 17. Data Buffering and Transactions 18. Using Object-Oriented Programming with Visual FoxPro 19. Advanced Object-Oriented Programming 20. Visual FoxPro Development Productivity Tools 21. Interfacing Visual FoxPro with Other Software Package 22. Miscellaneous Commands, Functions and Tips 23. Creating Help File

2018 CFR Annual Print Title 12, Banks and Banking, Parts 300-499

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Author :
Publisher : Claitor's Law Publishing
ISBN 13 : 1640242791
Total Pages : 1454 pages
Book Rating : 4.6/5 (42 download)

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Book Synopsis 2018 CFR Annual Print Title 12, Banks and Banking, Parts 300-499 by : Office of The Federal Register

Download or read book 2018 CFR Annual Print Title 12, Banks and Banking, Parts 300-499 written by Office of The Federal Register and published by Claitor's Law Publishing. This book was released on 2018-01-01 with total page 1454 pages. Available in PDF, EPUB and Kindle. Book excerpt:

2018 CFR e-Book Title 12, Banks and Banking, Parts 300-499

Download 2018 CFR e-Book Title 12, Banks and Banking, Parts 300-499 PDF Online Free

Author :
Publisher : IntraWEB, LLC and Claitor's Law Publishing
ISBN 13 :
Total Pages : 1454 pages
Book Rating : 4./5 ( download)

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Book Synopsis 2018 CFR e-Book Title 12, Banks and Banking, Parts 300-499 by : Office of The Federal Register

Download or read book 2018 CFR e-Book Title 12, Banks and Banking, Parts 300-499 written by Office of The Federal Register and published by IntraWEB, LLC and Claitor's Law Publishing. This book was released on 2018-01-01 with total page 1454 pages. Available in PDF, EPUB and Kindle. Book excerpt: Title 12, Banks and Banking, Parts 300-499

Model and Data Engineering

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Publisher : Springer
ISBN 13 : 3642244432
Total Pages : 298 pages
Book Rating : 4.6/5 (422 download)

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Book Synopsis Model and Data Engineering by : Ladjel Bellatreche

Download or read book Model and Data Engineering written by Ladjel Bellatreche and published by Springer. This book was released on 2011-10-07 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the First International Conference on Model and Data Engineering, MEDI 2011, held in Óbidos, Portugal, in September 2011. The 18 revised full papers presented together with 8 short papers and three keynotes were carefully reviewed and selected from 67 submissions. The papers are organized in topical sections on ontology engineering; Web services and security; advanced systems; knowledge management; model specification and verification; and models engineering.

Marketing Management, 2nd Edition

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Author :
Publisher : Vikas Publishing House
ISBN 13 : 8125942599
Total Pages : 969 pages
Book Rating : 4.1/5 (259 download)

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Book Synopsis Marketing Management, 2nd Edition by : Arun Kumar & N. Meenakshi

Download or read book Marketing Management, 2nd Edition written by Arun Kumar & N. Meenakshi and published by Vikas Publishing House. This book was released on 2011 with total page 969 pages. Available in PDF, EPUB and Kindle. Book excerpt: Marketing is a way of doing business. It is all pervasive, a part of everyone’s job description. Marketing is an expression of a company’s character, and is a responsibility that necessarily belongs to the whole company and everyone in it.

MCAD/MCSD Training Guide (70-320)

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Author :
Publisher : Que Publishing
ISBN 13 : 9780789728241
Total Pages : 1038 pages
Book Rating : 4.7/5 (282 download)

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Book Synopsis MCAD/MCSD Training Guide (70-320) by : Amit Kalani

Download or read book MCAD/MCSD Training Guide (70-320) written by Amit Kalani and published by Que Publishing. This book was released on 2003 with total page 1038 pages. Available in PDF, EPUB and Kindle. Book excerpt: This certification exam measures the ability to develop and implement XML Web Services and server components using Visual C# and the Microsoft .NET Framework. This exam, released in September 2002, counts as a core credit toward the new MCAD (Microsoft Certified Application Developer) certification as well as a core credit toward the new MCSD .NET track. Readers preparing for this exam find our Training Guide series to be the most successful self-study tool in the market. This book is their one-stop shop because of its teaching methodology, the accompanying PrepLogic testing software, and superior Web site support at quepublishing.com.

Access 2007 Pure SQL

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Author :
Publisher : Pindar E Demertzoglou
ISBN 13 : 0615297927
Total Pages : 382 pages
Book Rating : 4.6/5 (152 download)

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Book Synopsis Access 2007 Pure SQL by : Pindaro E. Demertzoglou

Download or read book Access 2007 Pure SQL written by Pindaro E. Demertzoglou and published by Pindar E Demertzoglou. This book was released on 2009-06-30 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides the database professional and power user with working solutions for daily business tasks. The goal has been to reduce needless writing and concentrate on the daily needs of database usage and development. An efficient database professional does not need a book to tell him or her how to execute a query or how many types of queries Access 2007 supports; the answers are a click away in the help file or online. What power users and developers need is thought-out solutions to show them the way to achieve their difficult tasks without having to look around for hours, days, or sometimes weeks. In addition, they need a book to show them when something is possible, when it is not, how many ways exist to achieve a task, and which one is the most efficient.Furthermore, the table of contents is not arranged by topic (tables, queries, reports, etc) but by solution. The content of the book should be practical and the layout should help the professional find what he or she needs in seconds.Learn how to use your databases for real business tasksPindar has worked on hundreds of business databases and operational systems for the last 18 years. In this book, he provides actual scenarios and code you can use in your daily business situations. Actually, you will get many ideas of how to employ Access 2007 to get data in ways you were not aware it was possible. Some examples, especially in the beginning of each chapter are quite simple so that readers with less Access experience can follow and learn but they are definitely not simplistic. Leave superfluous theory on the side and focus on the essence of your operationsYou might be taught a thousand pieces of theory and politically correct techniques on databases. In the end, what you will need is a way to accomplish your task. This book will show you exactly the concepts you should learn and expand on them in detail. Theory is present but only to support a practical technique; not for the sake of it. Concentrate on holistic solutions and not clustered technical skills This book leaves behind the classical format of texts. Instead of providing multiple and isolated concepts, it combines the necessary techniques to arrive to a real world solution. For example, instead of just showing what a date function is, it demonstrates how it can be used in combination with clauses and other functions to obtain order processing cycle times or order fulfillment goals for your corporation. At the end of the day, when you read a book, you need to be able to use your knowledge to achieve a task. The business table of contentsYou will find a novelty in this book which is its business table of contents. There are two tables of contents in this book. There is the classical one to find what you need on database concepts. However, there is also a business table of contents you can consult to find the business solution you need. For example, how to conditionally update product prices from multiple suppliers and by various percentages. Use this book as a handy referenceFinally, this book has been written with the idea of using it as a reference. You might need to flip its pages to check something simple like the correct use of quotes in criteria expressions or concatenated fields. Or you might need to check something more elaborate like how to use a subquery to manipulate data in one table based on the values of another table.

Global Branding: Breakthroughs in Research and Practice

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Author :
Publisher : IGI Global
ISBN 13 : 1522592830
Total Pages : 998 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Global Branding: Breakthroughs in Research and Practice by : Management Association, Information Resources

Download or read book Global Branding: Breakthroughs in Research and Practice written by Management Association, Information Resources and published by IGI Global. This book was released on 2019-07-05 with total page 998 pages. Available in PDF, EPUB and Kindle. Book excerpt: To survive in today’s competitive and globalized business environment, marketing professionals must look to develop innovative methods of reaching their customers and stakeholders. Examining the relationship between culture and marketing can provide companies with the data they need to expand their reach and increase their profits. Global Branding: Breakthroughs in Research and Practice provides international insights into marketing strategies and techniques employed to create and sustain a globally recognized brand. Highlighting a range of pertinent topics such as brand communication, consumer engagement, and product innovation, this publication is an ideal reference source for business executives, marketing professionals, business managers, academicians, and researchers actively involved in the marketing industry.

Putting Customers First

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Publisher :
ISBN 13 :
Total Pages : 32 pages
Book Rating : 4.:/5 (6 download)

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Book Synopsis Putting Customers First by : National Performance Review (U.S.)

Download or read book Putting Customers First written by National Performance Review (U.S.) and published by . This book was released on 1997 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: