The Changing Political and Economic Environment of Health Care in Canada

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Publisher :
ISBN 13 :
Total Pages : 19 pages
Book Rating : 4.:/5 (52 download)

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Book Synopsis The Changing Political and Economic Environment of Health Care in Canada by : Gerard W. Boychuk

Download or read book The Changing Political and Economic Environment of Health Care in Canada written by Gerard W. Boychuk and published by . This book was released on 2002 with total page 19 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Unhealthy Times

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Publisher : Don Mills, Ont. : Oxford University Press
ISBN 13 :
Total Pages : 276 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Unhealthy Times by : Hugh Armstrong

Download or read book Unhealthy Times written by Hugh Armstrong and published by Don Mills, Ont. : Oxford University Press. This book was released on 2001 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Health and health care are at the pop of the public agenda, not only in Canada but throughout the world. Canada's most cherished social program -- health care -- is being transformed in many ways, some highly visible and others hidden from public view."--Cover.

The Political and Economic Sustainability of Health Care in Canada

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Publisher :
ISBN 13 : 9781604978155
Total Pages : 192 pages
Book Rating : 4.9/5 (781 download)

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Book Synopsis The Political and Economic Sustainability of Health Care in Canada by : Howard A. Palley

Download or read book The Political and Economic Sustainability of Health Care in Canada written by Howard A. Palley and published by . This book was released on 2012 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Canada has a complex health delivery system which is a conglomeration of 13 public plans--10 provincial and three territorial as well as a number of federally administered plans serving special populations such as Aboriginals and Veterans--all providing full coverage for most hospital and physician services as well as partial coverage for many services that vary among plans. The importance of this study is that it examines how the public/private sector relationship in health care delivery--particularly that of the for-profit sector--has developed both historically and in recent years, in three subnational provincial jurisdictions within a federal system. The case study provinces are Ontario, Quebec, and Alberta. The study examines both similarities and differences in this development. These provinces are highly distinct in their political culture and political history affecting health care delivery. Ontario and Quebec are Canada's most populous provinces and Alberta is an increasingly populous prairie state. Alberta is unique in its long-time governance of the Progressive Conservative party and its predecessor the Social Credit Party. Ontario has had a more variable political history with periods of Progressive Conservative, New Democratic Party and Liberal leadership and in recent years Quebec governance has shifted between the Parti Qu becois and the Liberal Party. In this study, one dimension that the authors examine are political dispositions to act regarding public/private initiatives in health care delivery and how this affects health care delivery in these provinces. Provincial medical and hospital plans are constrained by the Canada Health Act of 1984. For necessary medical and hospital services, the provinces and territories must adhere to the five principles of the Act in order to receive federal funding. However for other extended health care and health care-related services, there are federal contributions that are not constrained by these principles--although subject to reporting obligations. Another factor providing some flexibility in provincial Medicare plans is that necessary hospital and medical services are not enumerated in the Canada Health Act. This has allowed some "delisting" of services which is discussed in the case studies. In the provincial case studies, the authors examine how the federal/provincial dynamic in the delivery of health care services has worked out in the three provinces, with respect to similarities and differences regarding the involvement of the for-profit sector both within and outside the respective Medicare systems. They also examine how the fiscal setting has affected both political and economic sustainability pressures with respect to inclusion of private commercial initiatives in these three provincial settings. The authors note that these initiatives occur both within and external to Canadian provincial Medicare systems and that there is a need to see that such initiatives are held publicly accountability to meet equity and access goals. The study utilizes government documents, press reports and personal interviews to draw a picture of health delivery developments within the Canadian federal context. This study adds to the comparative health policy literature by applying a comparative approach to subnational provincial cases. It is also noteworthy to note that globally, many nations' health insurance plans incorporate a mixed public and private health delivery system, albeit that the mixes of for-profit and not-for-profit organizations will vary with respect to the ideological, political, cultural and historical characteristics of various nations. This is an important book for collections in Canadian studies, political science, and public health.

Health Care in the Changing Economic and Social Environment

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Publisher : JAI Press(NY)
ISBN 13 :
Total Pages : 418 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis Health Care in the Changing Economic and Social Environment by : Pien-Chien Huang

Download or read book Health Care in the Changing Economic and Social Environment written by Pien-Chien Huang and published by JAI Press(NY). This book was released on 1993 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprises 21 essays grouped under four themes: socio-demographic changes and health; life style and health; health and the work environment; and the economics of health care. Includes, inter alia, essays on the impact of working conditions on the drinking habits and mental stress of Japanese workers, occupational health legislation in the USA, the use of biotechnology as a solution to the problem of hazardous chemical wastes, universal health insurance in the Republic of Korea, and health insurance reform and financing in the USA.

Communities in Action

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Publisher : National Academies Press
ISBN 13 : 0309452961
Total Pages : 583 pages
Book Rating : 4.3/5 (94 download)

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Book Synopsis Communities in Action by : National Academies of Sciences, Engineering, and Medicine

Download or read book Communities in Action written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2017-04-27 with total page 583 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the United States, some populations suffer from far greater disparities in health than others. Those disparities are caused not only by fundamental differences in health status across segments of the population, but also because of inequities in factors that impact health status, so-called determinants of health. Only part of an individual's health status depends on his or her behavior and choice; community-wide problems like poverty, unemployment, poor education, inadequate housing, poor public transportation, interpersonal violence, and decaying neighborhoods also contribute to health inequities, as well as the historic and ongoing interplay of structures, policies, and norms that shape lives. When these factors are not optimal in a community, it does not mean they are intractable: such inequities can be mitigated by social policies that can shape health in powerful ways. Communities in Action: Pathways to Health Equity seeks to delineate the causes of and the solutions to health inequities in the United States. This report focuses on what communities can do to promote health equity, what actions are needed by the many and varied stakeholders that are part of communities or support them, as well as the root causes and structural barriers that need to be overcome.

Health Care in Canada

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Publisher : University of Toronto Press
ISBN 13 : 1442661208
Total Pages : 401 pages
Book Rating : 4.4/5 (426 download)

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Book Synopsis Health Care in Canada by : Katherine Fierlbeck

Download or read book Health Care in Canada written by Katherine Fierlbeck and published by University of Toronto Press. This book was released on 2011-04-09 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health Care in Canada examines the challenges faced by the Canadian health care system, a subject of much public debate. In this book Katherine Fierlbeck provides an in-depth discussion of how health care decisions are shaped by politics and why there is so much disagreement over how to fix the system. Many Canadians point to health care as a source of national pride; others are highly critical of the system's shortcomings and call for major reform. Yet meaningful debate cannot occur without an understanding of how the system actually operates. In this overview, Fierlbeck outlines the basic framework of the health care system with reference to specific areas such as administration and governance, public health, human resources, drugs and drug policy, and mental health. She also discusses alternative models in other countries such as Britain, the United States, and France. As health care becomes increasingly complex, it is crucial that Canadians have a solid grasp of the main issues within both the policy and political environments. With its balanced and accessible assessment of the main political and theoretical debates, Health Care in Canada is an essential guide for anyone with a stake in Canada's health system.

Directing Change and Changing Direction

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Publisher :
ISBN 13 :
Total Pages : 148 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Directing Change and Changing Direction by : Gail L. Siler-Wells

Download or read book Directing Change and Changing Direction written by Gail L. Siler-Wells and published by . This book was released on 1988 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt:

When Politics Comes Before Patients

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Publisher :
ISBN 13 : 9780888903259
Total Pages : 346 pages
Book Rating : 4.9/5 (32 download)

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Book Synopsis When Politics Comes Before Patients by : Shawn Whatley

Download or read book When Politics Comes Before Patients written by Shawn Whatley and published by . This book was released on 2020-11-18 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: How Successive Governments Have Weakened the Foundation of All Canadian's Social and Economic Security At some point, you will find yourself lying in a hospital bed. There is a good chance that your bed will be a firm, rubber pad held secure between two rails and parked along a corridor in a busy emergency department. Moans of "Nurse!" will echo from the beds ahead of you in line. Those pleas will fall largely on deaf ears. Your hospital is underfunded and understaffed. Welcome to the current reality of Medicare in the 21st century. Using searing analogies and first-hand accounts, Dr. Whatley makes the argument that the current Medicare system is unsustainable and unless critical choices and changes are made soon, the publicly funded, single-payer system in Canada will implode. Successive governments, regardless of political stripe, know all too well that Canada's system of health care is one of the defining characteristics of "being a Canadian", and any changes deemed harmful will have them thrown out of power. Thus, decades of cuts around the margins, centralized control, federal/provincial infighting, and government oversight has left doctors and hospitals with little input on how your health dollars are allocated and spent. Citizens are being left to languish in pain for months, sometimes years, because the current cost and delivery system is programmed for the benefit of governments staying in power. That was not what was intended. Medicare should be about delivering high-quality and timely healthcare value for Canadians. This is not an easy fix. Treatment starts with a serious look at the disease, and Dr. Whatley pulls no punches. But what sounds like a radical new approach is neither new nor radical. He is not arguing for the end of Medicare per se but is making the case to let medical professionals - those providing the services - become equal partners in its design, implementation and delivery. Praise for When Politics Comes Before Patients "In Canada, socialized medicine has been exalted to the status of a sacrament, and to criticize it, either in theory or in practice, is tantamount to heresy. Dr. Whatley dares to do both, and with such clarity of argument and abundance of evidence, that no reasonable or fair-minded person could fail to be convinced. What Dr. Whatley has demonstrated, in this beautifully written and engaging volume, is that socialized medicine fails to meet the most fundamental moral obligation of health care: to place the patient's interests above all else." Dr. Harley Price, University of Toronto "Whatley... insists that our focus should be on the patients, the people the system is supposed to serve but whose interests are too easily sacrificed in the name of some pretty but ineffectual or even destructive bureaucratic theory. I have been thinking about the health care system for thirty years yet I found Whatley's book packed with new insights and courageous thinking. A cure for what ails us." Brian Lee Crowley, Managing Director, the Macdonald-Laurier Institute "When you are getting a diagnosis from your doctor, you want the truth. If you want a truthful diagnosis of our health care system, you must read this book. With precision, wisdom, and verve, Dr. Shawn Whatley has fearlessly dissected the rot that plagues Canadian socialized medicine. Can you handle the truth?" Bruce Pardy, Professor of Law, Queen's University

Political/Economic Sustainability and the Development of Commercial Private Sector Involvement in the Canadian Federal/Provincial Health Care Systems

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Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (137 download)

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Book Synopsis Political/Economic Sustainability and the Development of Commercial Private Sector Involvement in the Canadian Federal/Provincial Health Care Systems by : Howard A. Palley

Download or read book Political/Economic Sustainability and the Development of Commercial Private Sector Involvement in the Canadian Federal/Provincial Health Care Systems written by Howard A. Palley and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Private for-profit activities in the health care sector in Canadian provinces have moderately shrunk the definition of "necessary medical and hospital services" that must be provided under conditions of public administration. "Necessary health care services" that include all necessary hospital services, physician services and surgical dental services must also be provided without copayments or user fees - or the provinces in violation would be subject to financial penalties by the federal government. (Also such extensions have occurred among other "extended" health care services such as diagnostic imaging and in-home as well as long-term care facility services not subject to the same restrictions.) A number of Canadian health policy analysts have contended that economic factors are not involved in decisions to reduce the notion of "necessary services" but rather that political sustainability is the driving factor in these decisions (Boychuk, 2004; Evans, 2004; Flood, Stabile & Tuohy, 2008). We maintain that the development of new technologies (Berenson & Abelson, 2008; Fleury, 2008), pharmaceutical innovations, competing (non-health) demands on the federal dollar and some factors related to an aging population, together create an environment where economic, as well as political sustainability drivers are leading to some peripheral erosion with regard to the basket of necessary medical and hospital services in Canada's provincial health care delivery systems (Yakabuski, 2004), as well as the extension of commercial enterprises in the extended care area. Our presentation will examine the distinct governmental, linguistic, religio/cultural background as well as the distinctive political process, political symbolism and ideologies, and political differences that exist in the three provinces of Alberta, Ontario, and Quebec. After discussing these differences in some depth, we conclude that a combination of political and economic sustainability factors have led to increased growth of for-profit private enterprises at the margins of the Canadian provincial health systems and usually in a manner that integrates or relates these operations into the framework of Canada's public health insurance and the health care programs in the three provinces of Alberta, Ontario and Quebec. Furthermore, we conclude that essentially this growth is related to maintaining the public health insurance in Canada in an atmosphere of increasing financial demands on public revenues both within and outside of the arena of health care.

The Politics of Health in the Canadian Welfare State

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Publisher :
ISBN 13 : 9781773381916
Total Pages : pages
Book Rating : 4.3/5 (819 download)

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Book Synopsis The Politics of Health in the Canadian Welfare State by : Toba Bryant

Download or read book The Politics of Health in the Canadian Welfare State written by Toba Bryant and published by . This book was released on 2020 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Politics of Health in the Canadian Welfare State argues that the nature of Canada's liberal welfare state shapes the health care system, the social determinants of health, and the health of all Canadians. Documenting decades of work on the social determinants of health, Toba Bryant and Dennis Raphael explore topics such as power and influence in Canadian society, socially and economically marginalized populations, and approaches to promoting health. Each chapter examines different aspects of the links between public policy, health, and the welfare state, investigating how broader societal structures and processes of the country's economic and political systems shape living and working conditions and, inevitably, the overall health of Canadians. It includes international comparative data to demonstrate where Canada stands in comparison to other welfare states and provides a comprehensive overview of how the form of the welfare state acts as an important determinant of health."--

The Politics of Health in the Canadian Welfare State

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Publisher : Canadian Scholars’ Press
ISBN 13 : 177338189X
Total Pages : 228 pages
Book Rating : 4.7/5 (733 download)

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Book Synopsis The Politics of Health in the Canadian Welfare State by : Toba Bryant

Download or read book The Politics of Health in the Canadian Welfare State written by Toba Bryant and published by Canadian Scholars’ Press. This book was released on 2020-08-14 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first book to discuss the Canadian welfare state through a health-focused lens, The Politics of Health in the Canadian Welfare State argues that the nature of Canada’s liberal welfare state shapes the health care system, the social determinants of health, and the health of all Canadians. Documenting decades of work on the social determinants of health, authors Toba Bryant and Dennis Raphael explore topics such as power and influence in Canadian society, socially and economically marginalized populations, and approaches to promoting health. Each chapter examines different aspects of the links between public policy, health, and the welfare state, investigating how broader societal structures and processes of the country’s economic and political systems shape living and working conditions and, inevitably, the overall health of Canadians. Contextualizing the history and status of Canadian health and health care systems with Canada’s welfare state, this concise and timely text is well suited as a supplementary resource for health studies, sociology of health, and nursing courses in universities across Canada.

The Future of the Public's Health in the 21st Century

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Publisher : National Academies Press
ISBN 13 : 0309133181
Total Pages : 536 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Future of the Public's Health in the 21st Century by : Institute of Medicine

Download or read book The Future of the Public's Health in the 21st Century written by Institute of Medicine and published by National Academies Press. This book was released on 2003-02-01 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt: The anthrax incidents following the 9/11 terrorist attacks put the spotlight on the nation's public health agencies, placing it under an unprecedented scrutiny that added new dimensions to the complex issues considered in this report. The Future of the Public's Health in the 21st Century reaffirms the vision of Healthy People 2010, and outlines a systems approach to assuring the nation's health in practice, research, and policy. This approach focuses on joining the unique resources and perspectives of diverse sectors and entities and challenges these groups to work in a concerted, strategic way to promote and protect the public's health. Focusing on diverse partnerships as the framework for public health, the book discusses: The need for a shift from an individual to a population-based approach in practice, research, policy, and community engagement. The status of the governmental public health infrastructure and what needs to be improved, including its interface with the health care delivery system. The roles nongovernment actors, such as academia, business, local communities and the media can play in creating a healthy nation. Providing an accessible analysis, this book will be important to public health policy-makers and practitioners, business and community leaders, health advocates, educators and journalists.

Health Care Under the Knife

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Publisher : NYU Press
ISBN 13 : 1583676759
Total Pages : 336 pages
Book Rating : 4.5/5 (836 download)

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Book Synopsis Health Care Under the Knife by : Howard Waitzkin

Download or read book Health Care Under the Knife written by Howard Waitzkin and published by NYU Press. This book was released on 2018-03-15 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Disobedience : doctor workers unite! / Howard Waitzkin -- Becoming employees : the deprofessionalization and emerging social class position of health professionals / Matt Anderson -- The degradation of medical labor and the meaning of quality in health care / Gordon Schiff and Sarah Winch -- The political economy of health reform / David Himmelstein and Steffie Woolhandler -- The transformation of the medical industrial complex : financialization, the corporate sector, and monopoly capital / Matt Anderson and Robb Burlage -- The pharmaceutical industry in the context of contemporary capitalism / Joel Lexchin -- Obamacare : the neoliberal model comes home to roost in the United States, if we let it / Howard Waitzkin and Ida Hellander -- Austerity and health / Adam Gaffney and Carles Muntaner -- Imperialism's health component / Howard Waitzkin and Rebeca Jasso-Aguilar -- U.S. philanthrocapitalism and the global health agenda : the Rockefeller and Gates foundations, past and present / Anne-Emanuelle Birn and Judith Richter -- Resisting the imperial order and building an alternative future in medicine and public health / Rebeca Jasso-Aguilar and Howard Waitzkin -- The failure of Obamacare and a revision of the single payer proposal after a quarter century of struggle / Adam Gaffney, David Himmelstein, and Steffie Woolhandler -- Overcoming pathological normalcy : mental health challenges in the coming transformation / Carl Ratner -- Confronting the social and environmental determinants of health / Carles Muntaner and Rob Wallace -- Conclusion : moving beyond capitalism for our health / Adam Gaffney and Howard Waitzkin

Priced Out

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Publisher : Princeton University Press
ISBN 13 : 0691208530
Total Pages : 232 pages
Book Rating : 4.6/5 (912 download)

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Book Synopsis Priced Out by : Uwe E. Reinhardt

Download or read book Priced Out written by Uwe E. Reinhardt and published by Princeton University Press. This book was released on 2020-09 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Uwe Reinhardt was a towering figure and moral conscience of health care policy in the United States and beyond. Famously bipartisan, he advised presidents and Congress on health reform and originated central features of the Affordable Care Act. In Priced Out, Reinhardt offers an engaging and enlightening account of today's U.S. health care system, explaining why it costs so much more and delivers so much less than the systems of every other advanced country, why this situation is morally indefensible, and how we might improve it.

An American Sickness

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Publisher : Penguin
ISBN 13 : 0698407180
Total Pages : 434 pages
Book Rating : 4.6/5 (984 download)

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Book Synopsis An American Sickness by : Elisabeth Rosenthal

Download or read book An American Sickness written by Elisabeth Rosenthal and published by Penguin. This book was released on 2017-04-11 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: A New York Times bestseller/Washington Post Notable Book of 2017/NPR Best Books of 2017/Wall Street Journal Best Books of 2017 "This book will serve as the definitive guide to the past and future of health care in America.”—Siddhartha Mukherjee, Pulitzer Prize-winning author of The Emperor of All Maladies and The Gene At a moment of drastic political upheaval, An American Sickness is a shocking investigation into our dysfunctional healthcare system - and offers practical solutions to its myriad problems. In these troubled times, perhaps no institution has unraveled more quickly and more completely than American medicine. In only a few decades, the medical system has been overrun by organizations seeking to exploit for profit the trust that vulnerable and sick Americans place in their healthcare. Our politicians have proven themselves either unwilling or incapable of reining in the increasingly outrageous costs faced by patients, and market-based solutions only seem to funnel larger and larger sums of our money into the hands of corporations. Impossibly high insurance premiums and inexplicably large bills have become facts of life; fatalism has set in. Very quickly Americans have been made to accept paying more for less. How did things get so bad so fast? Breaking down this monolithic business into the individual industries—the hospitals, doctors, insurance companies, and drug manufacturers—that together constitute our healthcare system, Rosenthal exposes the recent evolution of American medicine as never before. How did healthcare, the caring endeavor, become healthcare, the highly profitable industry? Hospital systems, which are managed by business executives, behave like predatory lenders, hounding patients and seizing their homes. Research charities are in bed with big pharmaceutical companies, which surreptitiously profit from the donations made by working people. Patients receive bills in code, from entrepreneurial doctors they never even saw. The system is in tatters, but we can fight back. Dr. Elisabeth Rosenthal doesn't just explain the symptoms, she diagnoses and treats the disease itself. In clear and practical terms, she spells out exactly how to decode medical doublespeak, avoid the pitfalls of the pharmaceuticals racket, and get the care you and your family deserve. She takes you inside the doctor-patient relationship and to hospital C-suites, explaining step-by-step the workings of a system badly lacking transparency. This is about what we can do, as individual patients, both to navigate the maze that is American healthcare and also to demand far-reaching reform. An American Sickness is the frontline defense against a healthcare system that no longer has our well-being at heart.

Health Care in Canada

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Author :
Publisher : University of Toronto Press
ISBN 13 : 1442640030
Total Pages : 401 pages
Book Rating : 4.4/5 (426 download)

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Book Synopsis Health Care in Canada by : Katherine Fierlbeck

Download or read book Health Care in Canada written by Katherine Fierlbeck and published by University of Toronto Press. This book was released on 2011-01-01 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health Care in Canada examines the challenges faced by the Canadian health care system, a subject of much public debate. In this book Katherine Fierlbeck provides an in-depth discussion of how health care decisions are shaped by politics and why there is so much disagreement over how to fix the system. Many Canadians point to health care as a source of national pride; others are highly critical of the system's shortcomings and call for major reform. Yet meaningful debate cannot occur without an understanding of how the system actually operates. In this overview, Fierlbeck outlines the basic framework of the health care system with reference to specific areas such as administration and governance, public health, human resources, drugs and drug policy, and mental health. She also discusses alternative models in other countries such as Britain, the United States, and France. As health care becomes increasingly complex, it is crucial that Canadians have a solid grasp of the main issues within both the policy and political environments. With its balanced and accessible assessment of the main political and theoretical debates, Health Care in Canada is an essential guide for anyone with a stake in Canada's health system.

Crossing the Quality Chasm

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Publisher : National Academies Press
ISBN 13 : 0309132967
Total Pages : 359 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Crossing the Quality Chasm by : Institute of Medicine

Download or read book Crossing the Quality Chasm written by Institute of Medicine and published by National Academies Press. This book was released on 2001-07-19 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.