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The Art Of Woo
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Book Synopsis The Art of Woo by : G. Richard Shell
Download or read book The Art of Woo written by G. Richard Shell and published by Penguin. This book was released on 2007 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains that the selling of ideas is a matter of encouraging others to share one's beliefs in a guide for salespeople that invites readers to self-assess their persuasion personality and build on natural strengths.
Book Synopsis Woo, Wow, and Win by : Thomas A. Stewart
Download or read book Woo, Wow, and Win written by Thomas A. Stewart and published by HarperCollins. This book was released on 2016-11-29 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this pioneering guide, two business authorities introduce the new discipline of Service Design and reveal why trying new strategies for pleasing customers isn’t enough to differentiate your business—it needs to be designed for service from the ground up. Woo, Wow, and Win reveals the importance of designing your company around service, and offers clear, practical strategies based on the idea that the design of services is markedly different than manufacturing. Bestselling authors and business experts Thomas A. Stewart and Patricia O’Connell contend that most companies, both digital and brick-and-mortar, B2B or B2C; are not designed for service—to provide an experience that matches a customer’s expectations with every interaction and serves the company’s needs. When customers have more choices than ever before, study after study reveals that it’s the experience that makes the difference. To provide great experiences that keep customers coming back, businesses must design their services with as much care as their products. Service Design is proactive—it is about delivering on your promise to customers in accordance with your strategy, not about acceding to customer dictates. Woo, Wow, and Win teaches you how to create "Ahhh" moments when the customer makes a positive judgment, and to avoid Ow" moments—when you lose a sale or worse, customer trust. Whether you’re giving a haircut, selling life insurance, or managing an office building, your customer is as much a part of your business as your employees are. Together, you and customers create a bank of trust; fueled by knowledge of each other’s skills and preferences. This is Customer Capital, the authors explain, and it is jointly owned. But it’s up to you to manage it profitably. Innovative yet grounded in real world examples, Woo, Wow, and Win is the key strategy for winning customers—and keeping them.
Download or read book Springboard written by G. Richard Shell and published by Penguin. This book was released on 2013-08-15 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone knows that you are supposed to “follow your dream.” But where is the road map to help you discover what that dream is? You have just found it. In Springboard, award-winning author and teacher G. Richard Shell helps you find your future. His advice: Take an honest look inside and then answer two questions: What, for me, is success? How will I achieve it? You will begin by assessing your current beliefs about success, including the hidden influences of family, media, and culture. These are where the pressures to live “someone else’s life” come from. Once you gain perspective on these outside forces, you will be ready to look inside at your unique combination of passions and capabilities. The goal: to focus more on what gives meaning and excitement to your life and less on what you are “supposed” to want. Drawing on his decades of research, Shell offers personalized assessments to help you probe your past, imagine your future, and measure your strengths. He then combines these with the latest scientific insights on everything from self-confidence and happiness to relationships and careers. Throughout, he shares inspiring examples of people who found what they were meant to do by embracing their own true measure of success. Eric Adler: one of Shell’s former students who walked away from a conventional business career to help launch a revolutionary new concept in public education that has placed hundreds of inner-city high school students in top colleges. Kurt Timken: a Harvard-educated son of a Fortune 500 CEO who found his true calling as a hard-charging police officer fighting drug lords in southern California. Cynthia Stafford: an office worker who became one of her community’s leading promoters of theater and the arts. Get ready for the journey of a lifetime—one that will help you reevaluate your future and envision success on your own terms. Students and executives say that Richard Shell’s courses have changed their lives. Let this book change yours.
Download or read book How to Woo, When, and to Whom written by and published by . This book was released on 1855 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Committed Teams written by Mario Moussa and published by John Wiley & Sons. This book was released on 2016-03-07 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build high-performing teams with an evidence-based framework that delivers results Committed is a practical handbook for building great teams. Based on research from Wharton’s Executive Development Program (EDP), this concise guide identifies the common challenges that arise when people work together as a group and provides key guidance on breaking through the barriers to peak performance. Committed draws its insights from the EDP’s living lab: an intensive two-week simulation during which executive-level participants run complex global businesses. The authors have observed over 100 teams collaborating and competing for over 100 combined years in this intense environment. It has yielded fundamental insights about teamwork: what usually goes wrong, what frequently goes right, and the methods and techniques that will help you access your team’s full potential. These insights have been distilled into a simple, repeatable process that you can start applying today. Getting teams engaged and aligned is hard. Committed will give you the tools you need to deal with all of the familiar teamwork challenges that get in the way: organizational politics, delegation, coordination, and aligning skills and motivation. Using vivid stories and examples from the worlds of business, sports, and non-profits, it will teach you how to: Understand the dynamics of successful teams Achieve peak performance using a research-backed methodology Gain expert insight into why most teams underperform Learn the critical points common to all great teams Committed gives you the perspective you need to combine the right people with the right way of collaborating to achieve extraordinary results.
Book Synopsis Among the Woo People by : Russell Frank
Download or read book Among the Woo People written by Russell Frank and published by Penn State Press. This book was released on 2017-10-08 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the mid-nineties, Russell Frank left a peaceful life in rural California to raise three kids in a town saturated with fraternities, late-night undergrad fast food haunts, and rowdy football crowds. Among the Woo People recounts his two decades living—and surviving—in State College, Pennsylvania, the often-chaotic home of Penn State University. This humorous peek at life in a college town smack-dab in the middle of rural Pennsylvania chronicles a changing community over the course of two eventful decades. A professor of journalism, former columnist for the Centre Daily Times, and contributor to StateCollege.com, Frank has a unique perspective on living in the shadow of a university—especially on the tribe of nomadic young adults known as the “Woo people,” so named for their signature mode of celebratory communication. He invites readers into the routines of his hectic household as they embrace their new home, skewers the culture of intercollegiate sports, relates the challenges and peculiarities of teaching at one of the nation’s largest universities, and, most important, teaches us to be amused at college-kid antics and to appreciate their academic and real-world accomplishments, even as we anxiously tick off the days until semester’s end. From tales of missing porch furniture and red plastic cups in the bushes to a “Nude Year’s Eve” run by an octet of forty-somethings to the sweet relief of summer, Frank’s hilarious, insightful essays are indispensable for anyone who wants to survive, appreciate, and enjoy college-town life.
Book Synopsis Bargaining for Advantage by : G. Richard Shell
Download or read book Bargaining for Advantage written by G. Richard Shell and published by Penguin. This book was released on 2006-05-02 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fully revised and updated edition of the quintessential guide to learning to negotiate effectively in every part of your life "A must read for everyone seeking to master negotiation. This newly updated classic just got even better."—Robert Cialdini, bestselling author of Influence and Pre-Suasion As director of the world-renowned Wharton Executive Negotiation Workshop, Professor G. Richard Shell has taught thousands of business leaders, lawyers, administrators, and other professionals how to survive and thrive in the sometimes rough-and-tumble world of negotiation. In the third edition of this internationally acclaimed book, he brings to life his systematic, step-by-step approach, built around negotiating effectively as who you are, not who you think you need to be. Shell combines lively stories about world-class negotiators from J. P. Morgan to Mahatma Gandhi with proven bargaining advice based on the latest research into negotiation and neuroscience. This updated edition includes: This updated edition includes: · An easy-to-take "Negotiation I.Q." test that reveals your unique strengths as a negotiator · A brand new chapter on reliable moves to use when you are short on bargaining power or stuck at an impasse · Insights on how to succeed when you negotiate online · Research on how gender and cultural differences can derail negotiations, and advice for putting relationships back on track
Author :Moira M W Chan-Yeung Publisher :The Chinese University of Hong Kong Press ISBN 13 :9629967847 Total Pages :260 pages Book Rating :4.6/5 (299 download)
Download or read book Lam Woo written by Moira M W Chan-Yeung and published by The Chinese University of Hong Kong Press. This book was released on 2018-03-15 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on Lam Woo, a wellknown, highly successful Chinese building contractor whose company was based in Hong Kong at the beginning of the twentieth century. It is also about the marginal group of people he exemplifies, those who joined the Chinese diaspora because of poverty and political turmoil and were later driven back home because of discrimination and other difficulties. An important contribution to Hong Kong Studies, this book provides a window onto the sociopolitical conditions in Hong Kong leading up to and following the 1911 revolution that established the Republic of China and the following two decades. In studying Lam Woo's life and family, we catch a glimpse of the lives of a unique segment of the Hong Kong Chinese community—namely, the educated, westernized Chinese, mainly Christians, some of whom supported the revolution to overthrow the Qing dynasty and helped to establish Hong Kong's influential YMCA. Professor Chan, who has written several books on Hong Kong History, draws on rich archival sources, and historical photographs to illustrate the life of a man who was a pioneer builder of majestic heritage buildings throughout Hong Kong such as St. Paul's Church, St. Paul's Coeducational College, the Diocesan Boys' School, and St. Stephen's College, all of which remain in use today. This book is a significant historical study that rediscovers an important but less studied part of Hong Kong's development during the early twentieth century. For instance, the book details Lam Woo's efforts in rebuilding the port facilities and docks that helped the colony's transformation into a glamorous, international port. The author also discusses how Lam Woo's contributions to the building of the roads encircling the New Territories and the bridges linked different parts of the territory with mainland China, where water and food supplies would later come from. In the later part of the book, the author highlights how Lam Woo, a devout Anglican, contributed to the expansion of the Chinese Anglican Church community. As one of the founders of St. Paul's Church, he promoted the establishment of the Hong Kong YMCA, with its emphasis on character training in "the development of body, mind, and spirit" for young people. The book emphasizes that his most lasting legacy for Hong Kong and his native Guangzhou was through his philanthropist activities in education. Lam Woo supported education for girls and founded St. Paul's Girls' School, the forerunner of the notable St. Paul's Coeducational College, founded a primary and a secondary school in his native village, and donated extensively to Lingnan University.
Download or read book Kikuo written by Ryudai Takano and published by . This book was released on 2021-04-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Race to the Swift written by Jung-en Woo and published by Columbia University Press. This book was released on 1991 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive and original account of the rise of Korea's developmental state, Race to the Swift by Jung-en Woo argues that Korea's industrial growth is neither a miracle nor a cultural mystery, but the outcome of a previously misunderstood political economy.
Book Synopsis The Conscience Code by : G. Richard Shell
Download or read book The Conscience Code written by G. Richard Shell and published by HarperCollins Leadership. This book was released on 2021-06-08 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Conscience Code is a practical guide to creating workplaces where everyone can thrive. Surveys show that more than 40% of employees report seeing ethical misconduct at work, and most fail to report it--killing office morale and allowing the wrong people to set the example. Collegiate professor G. Richard Shell has heard work misconduct stories from his MBA students which inspired him to create this helpful guide for navigating these nuances. Shell created?this book?to point to a better path: recognize that these conflicts are coming, learn to spot them, then follow a research-based, step-by-step approach for resolving them skillfully.?By committing to the Code, you can replace regret with long-term career success as a leader of conscience. In The Conscience Code, Shell shares tips and facts that: Solves a crucial problem faced by professionals everywhere: What should they do when they are asked to compromise their core values to achieve organizational goals? Teaches readers to recognize and overcome the five organizational forces that push people toward actions they later regret. Lays out a systematic, values-to-action process that people at all levels can follow to maintain their integrity while achieving true success in their lives and careers. Driven by dramatic, real-world examples from Shell's classroom, today's headlines, and classic cases of corporate wrongdoing, The Conscience Code shows how to create value-based workplaces where everyone can thrive.
Book Synopsis Woo! the Not-so-scary Ghost by : Ana Martín Larrañaga
Download or read book Woo! the Not-so-scary Ghost written by Ana Martín Larrañaga and published by . This book was released on 2000 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: Woo the little ghost is fed up with everything and goes in search of something better but he needs to watch out! 3 yrs+
Download or read book The Year of Knots written by Windy Chien and published by Abrams. This book was released on 2019-09-17 with total page 634 pages. Available in PDF, EPUB and Kindle. Book excerpt: An acclaimed artist celebrates the creative possibilities of macramé and knots in this memoir and guide featuring projects and tutorials. Every day for a year, artist Windy Chien learned to tie a new kind of knot and then shared the results on Instagram—a project that both reinvented her life and revolutionized knot art. In The Year of Knots, Chien describes how knot-making led her on a path of discovery. She shares projects, tutorials, and transformative personal stories, all aimed at inspiring readers to make knotting—and creativity in general—part of a meditative daily practice. The knots in this book are gorgeously documented step-by-step. Knotted projects abound—from wall hangings to a necklace, a dog leash, a hanging light, and more. At the heart of the story is the simple, empowering idea that a single year is all the time you need to make a life-changing creative leap.
Book Synopsis Bargaining for Advantage by : G. Richard Shell
Download or read book Bargaining for Advantage written by G. Richard Shell and published by . This book was released on 2001 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: Combining insights in negotiation research with the tactics used by some of the world's leading business strategists, Bargaining for Advantage is a practial guide to becoming a more effective negotiator. Richard Shell explores the hidden psychology and patterns that govern every bargaining situation. Driven by stories about everything from hostage taking and high stakes business deals to everyday encounters, this work offers a step-by-step approach that draws on your own communication style to make you a skilful negotiator.
Download or read book The Art Of Wooing written by Patrick Wu and published by Independently Published. This book was released on 2016-11-02 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: What if you could have the thriving romantic life that you always dreamed of while using less effort to get it? In this book, you will learn the 9 ways to super-charge your self-confidence while you thrive in the areas of your social life, your romantic life, and your life in general.
Book Synopsis Make the Rules Or Your Rivals Will by : G. Richard Shell
Download or read book Make the Rules Or Your Rivals Will written by G. Richard Shell and published by Three Rivers Press. This book was released on 2004 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: THERE IS A NEW TRUTH ABOUT BUSINESS STRATEGY: HE WHO MAKES THE RULES MAKES THE MONEY A few savvy executives understand a vital but hidden truth about business in fiercely competitive markets: Making the rules of the game means the difference between winning and losing. • Bill Gates has known this since he was nineteen, when he personally drafted his first licensing contract for a start-up company called Microsoft. • Henry Ford learned it the hard way in the early days of the automobile industry when a powerful industry cartel tried to drive him out of business with a bogus patent. • Sumner Redstone and Rupert Murdoch are both masters of this truth--and have led Viacom and News Corporation to sustained competitive success as a result. They are as comfortable in a courtroom as they are in a boardroom. • Napster founder Shawn Fanning learned the lesson too late, only after incumbent recording companies in the music business had driven him from the market. G. Richard Shell, an award-winning professor at one of the world’s leading business schools, brings the strategic insights of leaders like Gates, Ford, Redstone, and Murdoch into bold relief. Using stories drawn from both today's headlines and business history’s rich treasure trove, he shows exactly how to make the rules in your market and how to defend your interests when rivals beat you to it. What kind of rules? The rules that executives negotiate into contracts, lobby into new laws, litigate into court decisions, and persuade bureaucrats to write into regulatory standards. Many managers run away from the rules, terrified of lawyers and afraid of political entanglements. The smartest executives know that the law is far too important to leave to the lawyers. They follow the example set by legally savvy corporate leaders: Learn the 10 percent of legal strategy that makes 90 percent of the difference in winning competitive battles. Shell’s book will completely change the way you think about: • Branding. What if your competitor tries to deny you the right to use your product name, as Coke did when it launched a worldwide campaign to stop Pepsi from using the word “cola”? • Pricing Strategy. Wal-Mart is crushing you by discounting. How about writing rules to protect your profits? Gas retailers did this to stop Wal-Mart from selling discount gas in the United States. • Crown Jewel Products. A giant competitor copies your hit products, markets them as its own, and laughs at your threatened lawsuit. What is your next step? Nintendo’s leaders faced a situation much like this when it battled Universal Studios over Nintendo’s first megahit game--Donkey Kong. Rules that shape the way markets work are like the invisible electric fences that keep pets inside a yard. The businesses that write the rules can offer their products and services with relative freedom--while their rivals must stay inside the fence. Make the Rules or Your Rivals Will provides the ?rst comprehensive guide to this crucial, largely hidden aspect of corporate strategy. Someone is going to write the rules in your market. Will it be you or your competitors?
Book Synopsis Vincent's Books by : Mariella Guzzoni
Download or read book Vincent's Books written by Mariella Guzzoni and published by . This book was released on 2020-06-18 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'I have a more or less irresistible passion for books' Vincent van GoghVincent van Gogh (1853-1890) was famously driven by his passion for God, for art - and for books. Vincent's life with books is examined here chapter by chapter, from his early adulthood, when he considered becoming a pastor, to his decision to be a painter, to the end of his life. He moved from Holland to Paris to Provence; at each moment, ideas he encountered in books defined and guided his thoughts and his life. Vincent's letters to his brother refer to at least 200 authors. Books and readers - whether dreaming or deeply absorbed - are frequent subjects of his paintings.Vincent not only read fiction, he also knew many works of art from detailed descriptions and illustrations in monographs, biographies and museum guides. Always keeping up to date, he never missed the latest literary and artistic magazines. This thought-provoking and original study takes the reader on an artistic-literary journey through Vincent's discoveries, his favourite authors and best-loved books, revealing a continuous dialogue between his own work, the artists and the authors who inspired him, and giving life to his comment: 'Books and reality and art are the same kind of thing for me.'
