The Art Of Active Listening

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The Art of Active Listening

Author : Richard Banks
Publisher :
ISBN 13 :
Total Pages : 172 pages
Book Rating : 4.9/5 (85 download)

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Book Synopsis The Art of Active Listening by : Richard Banks

Download or read book The Art of Active Listening written by Richard Banks and published by . This book was released on 2021-10-06 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you want to improve your relationships and productivity, all by simply changing your listening habits? Listening is the forgotten communication skill, but arguably, the most significant. It is a crucial part of our ability to engage and communicate with others. Listening actively, however, takes this skillset up a level. Almost everyone sincerely believes that they listen effectively; however, good listening skills are rare. Most of us have never been taught the habits that would make us effective listeners, so they need to be practiced and developed. As you develop your listening with purpose, understanding and empathy, you will build better trust and stronger relationships. You already understand the importance of quality communication. But good communication is built not on speaking but on listening. When we learn to actively listen-to listen well-this ability resonates through all our relationships and interactions. Research has found that by listening actively, you will obtain more information, increase others' trust in you, reduce conflict, and better understand the message being delivered. In 10 easy steps, you can go from being a poor listener to an excellent one. At each step, you'll learn how to navigate the pitfalls of strained communication, transforming your ability to exchange accurate, complete information and deepen emotional understanding and connectedness. You'll discover 10 easy-to-learn steps to becoming a better listener, with practical examples of do's and don'ts. These strategies will teach you how to: Focus your attention Listen with purpose and empathy Improve as a leader Develop healthier relationships Each chapter in this book will teach you about a vital component of active listening. While listening sounds simple, it's anything but. Listening well, listening deeply, is an interconnected, complex process. But the result is well worth the effort, equipping you to undo the damage to your relationships inflicted by shallow or dismissive listening. Are you ready to take the leap and completely change your listening? If you're prepared to be amazed by the improvement in your personal productivity and interpersonal relationships, start reading!

The Lost Art of Listening

Author : Michael P. Nichols
Publisher : Guilford Publications
ISBN 13 : 1462545890
Total Pages : 378 pages
Book Rating : 4.4/5 (625 download)

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Book Synopsis The Lost Art of Listening by : Michael P. Nichols

Download or read book The Lost Art of Listening written by Michael P. Nichols and published by Guilford Publications. This book was released on 2021-02-22 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: "That isn't what I meant!" Truly listening and being heard is far from simple, even between people who care about each other. This perennial bestseller--now revised and updated for the digital age--analyzes how any conversation can go off the rails and provides essential skills for building mutual understanding. Thoughtful, witty, and empathic, the book is filled with vivid stories of couples, coworkers, friends, and family working through tough emotions and navigating differences of all kinds. Learn ways you can: *Hear what people mean, not just what they say. *Share a difference of opinion without sounding dismissive. *Encourage uncommunicative people to open up. *Make sure both sides get heard in heated discussions. *Get through to someone who never seems to listen. *Ask for support without getting unwanted advice. *Reduce miscommunication in texts and online. From renowned therapist Michael P. Nichols and new coauthor Martha B. Straus, the third edition reflects the huge impact of technology and social media on relationships, and gives advice for talking to loved ones across social and political divides

Listening Well

Author : William R. Miller
Publisher : Wipf and Stock Publishers
ISBN 13 : 1532634854
Total Pages : 114 pages
Book Rating : 4.5/5 (326 download)

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Book Synopsis Listening Well by : William R. Miller

Download or read book Listening Well written by William R. Miller and published by Wipf and Stock Publishers. This book was released on 2018-01-03 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you a good listener? How well do you really know the people around you? A capacity for empathic understanding is hard-wired in our brains, but its full expression involves particular listening skills that are seldom learned through ordinary experience. Through clear explanation, specific examples, and practical exercises, Dr. Miller offers a step-by-step process for developing your skillfulness in empathic listening. With a solid basis in sixty years of scientific research, these communication skills are not limited to professionals, and can be learned and applied in your everyday life. Instead of assuming that you know the meaning of what you think you heard, empathic listening lets you develop a more accurate understanding and prevent miscommunication. Empathic understanding can help to deepen personal relationships, alleviate conflict, communicate across differences, and promote positive change. The author also discusses skills for expressing yourself clearly, and for strengthening close relationships and friendships. Through empathic understanding you have access to life experience far beyond your own, and over time, listening well and deeply becomes a way of being, fostering a compassionate and patient acceptance of human frailties--those of others as well as your own.

Listen!

Author : Dale Carnegie & Associates
Publisher : Gildan Media LLC aka G&D Media
ISBN 13 : 1722520442
Total Pages : 240 pages
Book Rating : 4.7/5 (225 download)

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Book Synopsis Listen! by : Dale Carnegie & Associates

Download or read book Listen! written by Dale Carnegie & Associates and published by Gildan Media LLC aka G&D Media. This book was released on 2018-10-09 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why do we so often fail to connect when speaking with business colleagues, family members, or friends? Wouldn't you like to make yourself heard and understood in all of your relationships? Using vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener-and making yourself heard and understood, Dale Carnegie will show you how it's done, even in difficult situations. Founded in 1912, Dale Carnegie Training has evolved from one man's belief in the power of self-improvement to a performance-based training company with offices worldwide. Dale Carnegie's original body of knowledge has been constantly updated, expanded and refined through nearly a century's worth of real-life business experiences. He is recognized internationally as the leader in bringing out the best in people and over 8 million people have completed a Dale Carnegie course.

Active Listening

Author : Carl R. Rogers
Publisher : Mockingbird Press
ISBN 13 : 9781953450241
Total Pages : 40 pages
Book Rating : 4.4/5 (52 download)

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Book Synopsis Active Listening by : Carl R. Rogers

Download or read book Active Listening written by Carl R. Rogers and published by Mockingbird Press. This book was released on 2021-03-03 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: Active Listening is a short 1957 work by Drs. Carl R. Rogers and Richard E. Farson, two influential American psychologists. The work brings the counselling technique of active listening to the layperson, demonstrating how it can be applied to interactions between an employee and employer. Carl R. Rogers (1902-1987) was one of the pioneers of the "client-centered" approach to psychotherapy. He is considered one of the founding fathers of modern psychotherapy research and is widely regarded among others in the field as the most influential psychotherapist of all time - viewed even more highly than Sigmund Freud. Dr. Rogers served as a professor of psychology at the University of Chicago, where he set up the university's counselling and research clinic, the Industrial Relations Center. He wrote many books on psychotherapy, and in later years, travelled the world to bring his theories to areas of great political and social strife like Northern Ireland, South Africa, and Brazil. Richard E. Farson (1926-2017) had already completed his bachelor's and master's degrees when he met Dr. Rogers in 1949. Dr. Rogers invited Farson to continue his studies with him at the University of Chicago. Farson became Dr. Rogers' research assistant while he completed his Ph.D. in psychology and began counselling at the Industrial Relations Center. Dr. Farson held leadership positions in a number of research institutions. He co-founded the Western Behavioral Sciences Institute, where he served as president and CEO. He was later appointed as the founding dean of the California Institute of the Arts School of Design and served as president of the Esalen Institute. Drs. Rogers and Farson collaborated on many projects, including 1957's Active Listening. They also led a 16-hour group therapy session that was recorded and released as a film called Journey Into Self. The film won the 1968 Academy Award for Best Documentary. Active Listening describes a method of communication used in counselling and conflict resolution. Rather than serving as a passive participant in a conversation, active listeners take a functional role in helping the speaker to work out their issues. As the speaker shares, the listener repeats back what they've heard in their own words. This both confirms that they've heard the speaker and verifies that they understand. Unlike the way many of us instinctively communicate - trying to get another to see things from our own perspective - active listening requires that we see things from the speaker's perspective. The listener must address not only the meaning of the words, but also the feeling behind them, in order to make the speaker truly feel heard. These feelings can be conveyed through words, tone, volume, body language, and even breathing. This method is not without risks. It can be tempting to lose your sense of self in the practice of sensing the feelings of another person. As Drs. Rogers and Farson put it, "It takes a great deal of inner security and courage to be able to risk one's self in understanding another." In contrast to many psychological texts, Active Listening is written for the non-clinician or psychologist. In plain, everyday language, the book explains both the concepts of active listening and how they can be applied to the workplace. Employers who engage in active listening, the book argues, can help employees to become more cooperative, less argumentative, and clearer in their own communication. While the book is written in the context of the employee/employer relationship, the technique can be applied to all relationships in our lives. The concept is still highly influential, and Drs. Rogers and Farson's ideas about client-centered psychology are used in clinical practice today.

The Art of Listening

Author : R. S. White
Publisher : Routledge
ISBN 13 : 1317367197
Total Pages : 228 pages
Book Rating : 4.3/5 (173 download)

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Book Synopsis The Art of Listening by : R. S. White

Download or read book The Art of Listening written by R. S. White and published by Routledge. This book was released on 2015-10-23 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Originally published in 1986. This collection of essays is unified by one leading idea: that the active and creative abilities of listeners and readers deserve as much attention as the skills of speakers and writers. It is shown that hearers, far from being passive recipients in the communicative process, are in fact active in selecting, interpreting and creating from the disparate signals they receive. Equally, readers are involved in creating individual patterns of significance from a text. In presenting this argument, some essays deal with the importance of gender considerations, some with special modes of writing such as the private diary and literary translations, and others with the more familiar fields of poetry and drama. In the sphere of popular music, distinctions such as ‘folk’ and ‘pop’ indicate special problems in assessing the ‘authenticity’ of a listener’s response. By concentrating on active listening, the collection develops and illustrates the conviction that there are fundamental premises underlying the various disciplines under review, the analysis of which makes for a fuller understanding of communication in all its forms.

Active Listening: Improve Your Ability to Listen and Lead, Second Edition

Author : Center for Creative Leadership
Publisher : Center for Creative Leadership
ISBN 13 : 160491937X
Total Pages : 39 pages
Book Rating : 4.6/5 (49 download)

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Book Synopsis Active Listening: Improve Your Ability to Listen and Lead, Second Edition by : Center for Creative Leadership

Download or read book Active Listening: Improve Your Ability to Listen and Lead, Second Edition written by Center for Creative Leadership and published by Center for Creative Leadership. This book was released on 2019-09-13 with total page 39 pages. Available in PDF, EPUB and Kindle. Book excerpt: Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today’s leaders. In this new edition, we’ve added tips and advice dealing with virtual active listening, and incorporated up-to-date research from both inside and outside CCL to make sure you can best meet the leadership challenges you face in today’s world.

The Art of Listening in Coaching and Mentoring

Author : Stephen Burt
Publisher : Routledge
ISBN 13 : 0429881673
Total Pages : 168 pages
Book Rating : 4.4/5 (298 download)

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Book Synopsis The Art of Listening in Coaching and Mentoring by : Stephen Burt

Download or read book The Art of Listening in Coaching and Mentoring written by Stephen Burt and published by Routledge. This book was released on 2019-06-11 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book answers a number of fundamental questions about listening in coaching and mentoring. What difference does being heard make to the speaker? How does it have that effect? What are the necessary components of good listening? How do you evaluate your practice as a listener and how do you improve? The process of writing this book led the author to look closely at his own practice, test, experiment, and push his listening to a higher level. He invites the reader to do the same. This book identifies what it takes to listen well – the skills, mind-set, presence, self-awareness and self-management – and why it can be hard. It demonstrates how four modes of listening – attention, inquiry, observation and use of self – all contribute to the listener’s understanding and to the speaker’s awareness. It argues that we all have a ‘learning edge’ as listeners and provides a framework that helps each of us find it. The book is intended as a companion for anyone who commits to becoming a good listener. It shows how to develop expertise in the four modes of listening. It offers examples and principles to guide practice, questions for reflection, and a series of ‘workouts’ to help the listener develop their ability to listen. It encourages by showing how good listening is simple – you turn up, pay attention, and listen with all you have, and it challenges by identifying the work it takes to do that.

Power Listening

Author : Bernard T. Ferrari
Publisher : Penguin
ISBN 13 : 1101560541
Total Pages : 211 pages
Book Rating : 4.1/5 (15 download)

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Book Synopsis Power Listening by : Bernard T. Ferrari

Download or read book Power Listening written by Bernard T. Ferrari and published by Penguin. This book was released on 2012-03-01 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Listening is harder than it looks- but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation. Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include: Good listening is hard work, not a passive activity Good listening means asking questions, challenging all assumptions, and understanding the context of every interaction Good listening results in a new clarity of focus, greater efficiency, and an increased likelihood of making better decisions Good listening can be the difference between a long career and a short one

Active Listening: Improve Your Ability to Listen and Lead, First Edition

Author : Michael H. Hoppe
Publisher : Center for Creative Leadership
ISBN 13 : 1604916605
Total Pages : 32 pages
Book Rating : 4.6/5 (49 download)

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Book Synopsis Active Listening: Improve Your Ability to Listen and Lead, First Edition by : Michael H. Hoppe

Download or read book Active Listening: Improve Your Ability to Listen and Lead, First Edition written by Michael H. Hoppe and published by Center for Creative Leadership. This book was released on 2018-05-01 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the First Edition of this title. A Second Edition of this title has been released with ISBN 9781604919363 in Sept 2019. Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is a critical component of the tasks facing today's leaders.

The Art of Caring Leadership

Author : Heather R Younger
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523092211
Total Pages : 241 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis The Art of Caring Leadership by : Heather R Younger

Download or read book The Art of Caring Leadership written by Heather R Younger and published by Berrett-Koehler Publishers. This book was released on 2021-04-13 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: If your people know you care about them, they will move mountains. Employee engagement and loyalty expert Heather Younger outlines nine ways to manifest the radical power of caring support in the workplace. Here's the thing: most leaders think of themselves as caring leaders, but not all of them act in alignment with what that means for employees. Leaders may not be able to identify the level of care they are extending to their employees, but all employees intuitively know whether their bosses or managers are caring for them. Heather Younger argues that if you are looking for increased productivity, customer satisfaction, or employee engagement, you need to care for your employees first. Genuinely caring for people means that you want to see them succeed for themselves, not just for what they can do for you, your team, or your organization. This book incorporates ten sections with breakout stories and interviews that outline the necessary steps to make all employees feel included and cared for, as well as a call to action for all leaders. Younger states that leaders who have the positive power to change the lives of those they lead shouldn't just want to care for them; they should see it as imperative for the success of their employees and their organization.

Deep Listening

Author : Oscar Trimboli
Publisher :
ISBN 13 : 9780995377745
Total Pages : 156 pages
Book Rating : 4.3/5 (777 download)

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Book Synopsis Deep Listening by : Oscar Trimboli

Download or read book Deep Listening written by Oscar Trimboli and published by . This book was released on 2017-06-10 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over 55% of your day is spent listening; yet only 2% of us have been trained in how to listen. What is poor listening costing you? Do you rush from meeting to meeting, your head buried in the last conversation you had, without time to think of the next? Or feel frustrated with unproductive discussions where the loudest in the room adds limited insight and drowns out everyone else? We usually think of these situations as communication problems; that we have not spoken our needs correctly or clearly. Yet, conflict, chaos and confusion are the costs of not listening. Many communication and listening books say the most important person in a conversation is the speaker - not true! This pocket-sized guide will help you to reconnect with your innate gift of deep listening, to create the right space to listen to yourself before you listen to others. You'll learn to listen beyond the words that are spoken, to add context and meaning and listen in to what's not being said. Deep Listening will help you move from confusion and conflict to thoughtful, insightful and powerful discussions that will transform not just your work, but your whole life.

My Product Management Toolkit

Author : Marc Abraham
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781984007315
Total Pages : 150 pages
Book Rating : 4.0/5 (73 download)

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Book Synopsis My Product Management Toolkit by : Marc Abraham

Download or read book My Product Management Toolkit written by Marc Abraham and published by Createspace Independent Publishing Platform. This book was released on 2018-03-07 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why are some products a hit while others never see the light of day? While there's no foolproof way to tell what will succeed and what won't, every product has a chance as long as it's supported by research, careful planning, and hard work. -Written by successful product manager Marc Abraham, My Product Management Toolkit is a comprehensive guide to developing a physical or digital product that consumers love. Here's a sample of what you'll find within these pages: Strategies for determining what customers want-even when they don't know themselves Clear suggestions for developing both physical and digital products Effective methods to constantly iterate a product or feature Containing wisdom from Abraham's popular blog, this book explores product management from every angle, including consumer analysis, personnel management, and product evolution. Whether you're developing a product for a small start-up or a multinational corporation, this book will prove invaluable.

Positive Discipline for Preschoolers

Author : Jane Nelsen, Ed.D.
Publisher : Harmony
ISBN 13 : 0307383148
Total Pages : 370 pages
Book Rating : 4.3/5 (73 download)

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Book Synopsis Positive Discipline for Preschoolers by : Jane Nelsen, Ed.D.

Download or read book Positive Discipline for Preschoolers written by Jane Nelsen, Ed.D. and published by Harmony. This book was released on 2007-03-27 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Completely updated to report the latest research in child development and learning, Positive Discipline for Preschoolers will teach you how to use methods to raise a child who is responsible, respectful, and resourceful. Caring for young children is one of the most challenging tasks an adult will ever face. No matter how much you love your child, there will be moments filled with frustration, anger, and even desperation. There will also be questions: Why does my four-year-old deliberately lie to me? Why won’t my three-year-old listen to me? Should I ever spank my preschooler when she is disobedient? Over the years, millions of parents just like you have come to trust the Positive Discipline series and its commonsense approach to child-rearing. This revised and updated third edition includes information from the latest research on neurobiology, diet and exercise, gender differences and behavior, the importance of early relationships and parenting, and new approaches to parenting in the age of mass media. In addition, this book offers new information on reducing anxiety and helping children feel safe in troubled times. You’ll also find practical solutions for how to: - Avoid the power struggles that often come with mastering sleeping, eating, and potty training - See misbehavior as an opportunity to teach nonpunitive discipline—not punishment - Instill valuable social skills and positive behavior inside and outside the home by using methods that teach important life skills - Employ family and class meetings to tackle behavorial challenges - And much, much more!

The Art of Listening

Author : Dominick A. Barbara
Publisher :
ISBN 13 : 9781258362041
Total Pages : 212 pages
Book Rating : 4.3/5 (62 download)

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Book Synopsis The Art of Listening by : Dominick A. Barbara

Download or read book The Art of Listening written by Dominick A. Barbara and published by . This book was released on 2012-05-01 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Art of Active Listening

Author : Heather Younger
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523003898
Total Pages : 155 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis The Art of Active Listening by : Heather Younger

Download or read book The Art of Active Listening written by Heather Younger and published by Berrett-Koehler Publishers. This book was released on 2023-04-25 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve communication, engagement, and culture with active listening. When employees, colleagues, and customers are not being heard, organizational culture, employee happiness, and overall organizational success will suffer. How well do you listen? Active listening is the doorway to increased belonging, loyalty, profitability, innovation, and so much more. It is the difference between thinking we understand what people want and knowing what they want. Want to build stronger relationships, avoid misunderstandings, and anticipate problems before they surface at work? All you have to do is listen. The Art of Active Listening introduces a 5-step framework that shows you how to listen successfully and act upon what you are hearing. Readers will discover how to: 1. Recognize the unsaid 2. Seek to understand 3. Decode 4. Act 5. Close the loop Backed by her personal review of over 30,000 employee and customer surveys and facilitation of 100's of focus groups, Younger discovered one universal truth: We all want to be heard. We want our voices to matter. We want the work we do to matter. When we get this right - when we listen to our employees and customers and care about them not just for what they can do but for who they ARE - they can and will move mountains. Using the tools provided in this book, you can implement active listening, regardless of whether you're in-person or virtual, that benefits all team members and customers, strengthens overall engagement, improves organizational culture and creates a space for everyone to have a voice. When those at work feel heard, they will do whatever it takes to achieve outcomes that serve your relationship and your organization.

Leaders Eat Last

Author : Simon Sinek
Publisher : Penguin
ISBN 13 : 1591848016
Total Pages : 370 pages
Book Rating : 4.5/5 (918 download)

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Book Synopsis Leaders Eat Last by : Simon Sinek

Download or read book Leaders Eat Last written by Simon Sinek and published by Penguin. This book was released on 2017-05-23 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Finally in paperback: the New York Times bestseller by the acclaimed, bestselling author of Start With Why and Together is Better. Now with an expanded chapter and appendix on leading millennials, based on Simon Sinek's viral video "Millenials in the workplace" (150+ million views). Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home feeling fulfilled. This is not a crazy, idealized notion. Today, in many successful organizations, great leaders create environments in which people naturally work together to do remarkable things. In his work with organizations around the world, Simon Sinek noticed that some teams trust each other so deeply that they would literally put their lives on the line for each other. Other teams, no matter what incentives are offered, are doomed to infighting, fragmentation and failure. Why? The answer became clear during a conversation with a Marine Corps general. "Officers eat last," he said. Sinek watched as the most junior Marines ate first while the most senior Marines took their place at the back of the line. What's symbolic in the chow hall is deadly serious on the battlefield: Great leaders sacrifice their own comfort--even their own survival--for the good of those in their care. Too many workplaces are driven by cynicism, paranoia, and self-interest. But the best ones foster trust and cooperation because their leaders build what Sinek calls a "Circle of Safety" that separates the security inside the team from the challenges outside. Sinek illustrates his ideas with fascinating true stories that range from the military to big business, from government to investment banking.