Telephone Triage Care

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Emergency Triage

Author : Advanced Life Support Group (ALSG)
Publisher : John Wiley & Sons
ISBN 13 : 1118369386
Total Pages : 183 pages
Book Rating : 4.1/5 (183 download)

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Book Synopsis Emergency Triage by : Advanced Life Support Group (ALSG)

Download or read book Emergency Triage written by Advanced Life Support Group (ALSG) and published by John Wiley & Sons. This book was released on 2015-09-08 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emergency Triage: Telephone Triage and Advice complements the highly successful Emergency Triage. The algorithms are rooted in the Manchester Triage System (MTS), which is used in hospitals around the world and which is acknowledged as an effective means of clinical prioritisation. This telephone iteration of a triage system which prioritises millions of patients each year provides a robust, safe, evidence-based system for managing the clinical risk in patients who are at a distance from health care providers. The basic principles that drive the MTS remain, but this book addresses the specific difficulties of assessment by telephone. The possible triage outcomes are "face-to-face now", "face-to-face soon" and "face-to-face later" together with a self-care option. Information and advice is suggested at every level. The advice ranges from life-saving interventions, which can be carried out until health care arrives, to self-care instructions. Emergency Triage: Telephone Triage and Advice provides all the necessary information that telephone triage staff must have to hand as well as including examples of questions to be asked. It will be a valuable resource for staff working in emergency departments, health centres and telephone triage organisations. Furthermore hospitals that are already using Emergency Triage will benefit from being linked with a telephone triage system that follows the same protocols. Updated to Version 1.7 in 2023.

The Art and Science of Telephone Triage

Author : Carol Rutenberg
Publisher :
ISBN 13 : 9780984659739
Total Pages : 659 pages
Book Rating : 4.6/5 (597 download)

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Book Synopsis The Art and Science of Telephone Triage by : Carol Rutenberg

Download or read book The Art and Science of Telephone Triage written by Carol Rutenberg and published by . This book was released on 2012-09-01 with total page 659 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a comprehensive look at the growing practice of telephone triage nursing. Despite the prevalence of the practice, little education and few resources are available for nurses interested in this form of practice. The authors address the history of telephone triage, the role of telephone triage nursing in health care, theories supporting the practice, quality and risk management principles, program design, and a comprehensive look at clinical practice. Practical tips and real-life examples will illustrate and support the content.

Telephone Triage for Oncology Nurses

Author : Margaret Hickey
Publisher :
ISBN 13 : 9781890504472
Total Pages : 0 pages
Book Rating : 4.5/5 (44 download)

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Book Synopsis Telephone Triage for Oncology Nurses by : Margaret Hickey

Download or read book Telephone Triage for Oncology Nurses written by Margaret Hickey and published by . This book was released on 2005 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Telephone Triage Protocols for Nurses

Author : Julie Briggs
Publisher : LWW
ISBN 13 : 9781451194296
Total Pages : 0 pages
Book Rating : 4.1/5 (942 download)

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Book Synopsis Telephone Triage Protocols for Nurses by : Julie Briggs

Download or read book Telephone Triage Protocols for Nurses written by Julie Briggs and published by LWW. This book was released on 2015-07-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performing telephone triage requires the ability to make quick and effective decisions based on limited information. This rapid-access resource delivers more than 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. Simple, direct, and useful, this is the most comprehensive and user-friendly telephone triage book available.

Telephone Triage Protocols for Nurses

Author : Julie K. Briggs
Publisher : Lippincott Williams & Wilkins
ISBN 13 : 9781609136468
Total Pages : 0 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Telephone Triage Protocols for Nurses by : Julie K. Briggs

Download or read book Telephone Triage Protocols for Nurses written by Julie K. Briggs and published by Lippincott Williams & Wilkins. This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performing telephone triage requires the ability to make quick and effective decisions based on limited information.This rapid-access resource delivers over 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. Simple, direct, and useful, this is the most comprehensive and user-friendly telephone triage book available. This new edition features several new protocols--swine flu (H1N1 virus), bedbug problems, tattoo problems, and emergency contraception--as well as new information in the introductory chapter about program development, management issues, and staff development, including training. Other features include a new reminder about documentation in each protocol, a new anatomic Table of Contents, and expanded home care instructions.

Telephone Triage for Obstetrics and Gynecology

Author : Vicki E. Long
Publisher : LWW
ISBN 13 :
Total Pages : 460 pages
Book Rating : 4.8/5 (28 download)

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Book Synopsis Telephone Triage for Obstetrics and Gynecology by : Vicki E. Long

Download or read book Telephone Triage for Obstetrics and Gynecology written by Vicki E. Long and published by LWW. This book was released on 2010 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt: This telephone triage book is designed for use by professional nurses assessing and advising patients over the telephone on topics related to obstetrics and gynecology. It is designed to crystalize the professionals existing knowledge base and to provide clear guidance on handling a wide-variety of patient situations about which the triage nurse might need to work through. the protocols are organized alphabetically by major topic areas and outline the salient medical, legal and practical considerations involved important educational points are highlighted to reinforce important points to stres

Pediatric Nurse Telephone Triage

Author : Andrew R. Hertz
Publisher :
ISBN 13 : 9781581105308
Total Pages : 0 pages
Book Rating : 4.1/5 (53 download)

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Book Synopsis Pediatric Nurse Telephone Triage by : Andrew R. Hertz

Download or read book Pediatric Nurse Telephone Triage written by Andrew R. Hertz and published by . This book was released on 2011-01-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new book is a companion to Pediatric Telephone Protocols: Office Version, and it can also stand alone as an independent resource. Pediatric Nurse Telephone Triage is a pediatric nurse triage tool that has 2 major objectives. the first objective is to teach nurses how to perform nurse telephone triage using standard triage guidelines. the second objective is to educate nurses to better understand the rationale behind the Barton D. Schmitt telephone triage guidelines. Tables, figures, and algorithms are used throughout the text to illustrate, organize, and explain how to do telephone tria

Adult Telephone Protocols

Author : David Alan Thompson
Publisher :
ISBN 13 : 9781610021951
Total Pages : 0 pages
Book Rating : 4.0/5 (219 download)

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Book Synopsis Adult Telephone Protocols by : David Alan Thompson

Download or read book Adult Telephone Protocols written by David Alan Thompson and published by . This book was released on 2018-10 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This great resource provides the expert help triagers need to handle a wide array of phone inquiries. The new 4th edition is completely revised and updated to include more than 100 protocols that provide step-by-step guidance for addressing 90% of the most common adult complaints.

Telephone Triage for Otorhinolaryngology and Head-neck Nurses

Author : Cindy Dawson
Publisher :
ISBN 13 : 9781890504953
Total Pages : 0 pages
Book Rating : 4.5/5 (49 download)

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Book Synopsis Telephone Triage for Otorhinolaryngology and Head-neck Nurses by : Cindy Dawson

Download or read book Telephone Triage for Otorhinolaryngology and Head-neck Nurses written by Cindy Dawson and published by . This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provide efficient patient assessments over the telephone with this handy reference! As healthcare delivery continues to shift from a predominantly inpatient setting to ambulatory care, telephone triage has become an increasingly important competency for nurses to master, especially for those working with patients with otorhinolaryngology issues. Telephone Triage for Otorhinolaryngology and Head-Neck Nurses provides symptom-specific guidelines, to handle patients' common concerns. Cindy J. Dawson, Margaret M. Hickey, and Susan Newton have brought together nurses who specialize in otorhinolaryngology and head-neck care to share their expertise for 38 suggested symptom protocols, including special considerations for pediatric patients. Chapters on triage models, tips on performing triage, how to conduct an assessment over the telephone, and legal concerns round out the book for a complete resource. This text can serve as a handy guide for telephone triage training, as well as establishing a formal telephone triage nursing program within an otorhinolaryngology practice. When patients call, Telephone Triage for Otorhinolaryngology and Head-Neck Nurses provides valuable information at your fingertips. Book jacket.

Emergency Triage

Author : Machester Triage Group
Publisher : John Wiley & Sons
ISBN 13 : 0470757280
Total Pages : 195 pages
Book Rating : 4.4/5 (77 download)

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Book Synopsis Emergency Triage by : Machester Triage Group

Download or read book Emergency Triage written by Machester Triage Group and published by John Wiley & Sons. This book was released on 2008-04-15 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Manchester Triage System (MTS) is the most widely used triagesystem in the UK, Europe and Australia, with tens of millions ofpatients being processed through hospital emergencydepartments. Emergency Triage is the core text for the MTS which utilises arisk averse system of prioritisation for patients in allunscheduled care settings, and as such it is an essential text forall emergency department staff using the MTS, in particular triagenurses themselves. The second edition has been revised throughout and takes in thechanges in practice introduced into MTS since the book was firstpublished. These include: Redesigned and expanded flow charts Additional charts for allergy and palpitations New practices - such as the possibility of revascularisation forpatients with stroke New discriminators, for example acute neurological deficit andsignificant respiratory history Redefinition of existing discriminators Also new to this edition is the incorporation of sections on theuse of the risk averse system in telephone triage, in settingswhere ‘streaming’ takes place and as an early warningscore for patients in all unscheduled care settings. The tone ofthis edition reflects the more up to date, modified approach totriage while retaining the principles of clinical prioritisation,which in the authors’ words “remains a central plank ofclinical risk management in emergency care”. Emergency Triage is an essential handbook for all cliniciansinvolved in unscheduled care settings such as emergency care, walkin centres, minor injury units, primary care out of hoursservices.

Neuro-triage Telephone Advice

Author : Linda M. Selwa
Publisher :
ISBN 13 :
Total Pages : 198 pages
Book Rating : 4.:/5 ( download)

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Book Synopsis Neuro-triage Telephone Advice by : Linda M. Selwa

Download or read book Neuro-triage Telephone Advice written by Linda M. Selwa and published by . This book was released on 2002 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique and symptom based compendium of telephone management advice brings together neurologists from the American Academy of Neurology and nurses from the American Association of Neuroscience Nurses.

Telephone Triage: Protocols for Adult Populations

Author : Sheila . Wheeler
Publisher : McGraw Hill Professional
ISBN 13 : 0071702555
Total Pages : 481 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Telephone Triage: Protocols for Adult Populations by : Sheila . Wheeler

Download or read book Telephone Triage: Protocols for Adult Populations written by Sheila . Wheeler and published by McGraw Hill Professional. This book was released on 2009-04-24 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Most Comprehensive and User-Friendly Adult Telephone Triage Protocols Available - From a Pioneer in the Field "This is a well thought out and organized tool for those involved in telephone advice and triage. It has many unique features not normally found in triage protocols, including research related to medical error, decision support, and critical thinking. The references are extensive. It is a necessary addition to the library of anyone involved in telephone triage and this update is an essential replacement for the previous protocols book. 3 Stars."--Doody's Review Service Written by Sheila Wheeler, one of the world's leading experts in telephone triage, this functional reference provides the guidelines nurses need for the safe, effective, and fast disposition of 1,000+ health related problems by telephone. Organized by anatomical site and written in lay language, Telephone Triage eliminates the extra step of translating home treatment, first aid, or self-assessment instructions when performing telephone triage with the layperson. The format incorporates a critical-thinking process that mimics how nurses naturally solve problems in real-world situations. This “4 in 1” package contains everything you need to implement a telephone triage program: Comprehensive training, protocols, standards and a CD with case studies for analysis and critique, plus an optional telehealth continuing education website. Features: Users Guide - complete with insightful FAQs Protocols - wide-range of common diseases including Women's Health Documentation Form - ensures proper procedure, documentation, and risk management Standards - Comprehensive practice standards for practitioners and programs CD-ROM - contains 10 case studies for discussion and analysis Continuing Education -An accompanying website to earn CE credit online, at www.teletriage.com Representing the latest research and standards in the field, Telephone Triage is the ultimate resource for the triage nurse.

Telephone Triage Protocols for Pediatrics

Author : Julie K. Briggs
Publisher : LWW
ISBN 13 : 9781496363602
Total Pages : 0 pages
Book Rating : 4.3/5 (636 download)

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Book Synopsis Telephone Triage Protocols for Pediatrics by : Julie K. Briggs

Download or read book Telephone Triage Protocols for Pediatrics written by Julie K. Briggs and published by LWW. This book was released on 2017-09-13 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Handle questions about pediatric care with confident accuracy: Telephone Triage Protocols for Pediatrics is the quick-access guide to providing fast, efficient phone assessments and accurate care recommendations. This comprehensive, on-the-spot resource lists a broad range of symptoms alphabetically. A flow chart format provides the crucial Yes or No questions to ask, with each answer moving quickly to optimal recommendations or instructions. A vital resource for all nurses, this is irreplaceable to those in pediatric or family practice. Tap into top-level guidance for fast, efficient assessments ... Step-by-step guidance for making accurate assessments --170 proven protocols addressing a wide range of symptoms, disorders, and medical emergencies, for newborn to age 18 Sorts life-threatening problems from those not requiring physician or emergency care--callers are directed to make an appointment, seek emergency care, or follow home care instructions Increases consistency of advice and documentation Supports nurses of all knowledge and experience levels Color tabs for each section enable quick access Symptoms alpha-organized and grouped by level of urgency, addressing injuries, trauma, pain, swelling, and other symptoms for: Head, eyes, ears, nose, throat, mouth, back, neck, arm, and leg Body system problems - chest/cardiovascular, respiratory GI, genital/obstetrics and gynecological problems, urination, and skin problems Chronic and infectious diseases Behavioral problems Infant-specific problems Sections under every symptom include: Key Questions to ask the caller Other Protocols to Consider Reminders - for proper documentation Assessment - symptoms and conditions that determine urgency Action column - Following Yes or No answers to assessment questions, with emergency actions appearing first Immediate actions - proven protocols and/or referrals to emergency, physician, or at-home care Home Care Instructions - before emergency care, before appointment, or at-home care Emergency Instructions - in-the-moment first aid Report the Following Problems - what caller should tell their physician or emergency department Seek Emergency Care Immediately - if certain symptoms occur Must-have resource for medical offices, clinics, schools, emergency departments, urgent care centers, home health agencies, and managed healthcare providers About The Authors Julie Briggs, RN, BSN, MHA, is Director of the Emergency Department at Good Samaritan Community Healthcare in Puyallup, Washington. Mikki Meadows-Oliver, PhD, RN, PNP-BC, is an Associate Professor at the Yale University School of Nursing in Orange, Connecticut.

Obstetric Triage and Emergency Care Protocols

Author : Diane J. Angelini, EdD, CNM, FACNM, FAAN
Publisher : Springer Publishing Company
ISBN 13 : 0826108911
Total Pages : 354 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Obstetric Triage and Emergency Care Protocols by : Diane J. Angelini, EdD, CNM, FACNM, FAAN

Download or read book Obstetric Triage and Emergency Care Protocols written by Diane J. Angelini, EdD, CNM, FACNM, FAAN and published by Springer Publishing Company. This book was released on 2012-07-27 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Named a 2013 Doody's Core Title! 2012 Second Place AJN Book of the Year Award Winner in Maternal and Child Health! This up-to-date handbook of narrative practice guidelines for use in obstetric triage and emergency settings provides speedy access to critical information needed by healthcare providers in obstetrics, midwifery, emergency medicine, and family care medicine. It includes narrative practice protocols that offer point of service management guidelines, diagnostic parameters, ultrasound imaging and other diagnostic modalities, and easy to follow algorithms and tables in each chapter. This information will enable practitioners to easily recognize and understand symptomatology, lab results, diagnostic imaging and clinical workings. Chapters address over 30 clinical conditions and are consistently organized to include presenting symptomatology, history and data collection, physical exam findings, lab and imaging studies, differential diagnosis and clinical management and follow up. The book disseminates the contributions of expert midwives, nurse practitioners, obstetricians, gynecologists, and radiologists who evaluate more than 30,000 obstetric visits each year. Key Features: Pocket-sized and easy-to-use Includes current guidelines for more than 30 clinical situations requiring obstetric triage or emergency care Offers plentiful diagnostic and imaging guidelines with accompanying figures and images Presents algorithms, diagnostic images, and best evidence for each condition

Breastfeeding Telephone Triage and Advice

Author : Maya Bunik
Publisher :
ISBN 13 : 9781610021975
Total Pages : 0 pages
Book Rating : 4.0/5 (219 download)

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Book Synopsis Breastfeeding Telephone Triage and Advice by : Maya Bunik

Download or read book Breastfeeding Telephone Triage and Advice written by Maya Bunik and published by . This book was released on 2018-09-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new 3rd edition is completely updated and revised and includes 2 brand new protocols: Early Weight Loss, Birth Hospital or First Week, and Child Care Policies/Suggestions.

The Complete Guide Providing Telephone Triage and Advice in a Family Practice

Author : Steven R. Poole
Publisher :
ISBN 13 : 9781581101164
Total Pages : 0 pages
Book Rating : 4.1/5 (11 download)

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Book Synopsis The Complete Guide Providing Telephone Triage and Advice in a Family Practice by : Steven R. Poole

Download or read book The Complete Guide Providing Telephone Triage and Advice in a Family Practice written by Steven R. Poole and published by . This book was released on 2004 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Guide: Providing Telephone Triage and Advice in a Family Practice, this manual describes the steps to establishing and maintaining an effective, cost-efficient telephone care system.

Telephone Triage Care

Author : Claire Hunter
Publisher : Class Professional Publishing
ISBN 13 : 1859597866
Total Pages : 324 pages
Book Rating : 4.8/5 (595 download)

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Book Synopsis Telephone Triage Care by : Claire Hunter

Download or read book Telephone Triage Care written by Claire Hunter and published by Class Professional Publishing. This book was released on 2018-09-03 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gain a complete, practical understanding of the essential benefits and unique challenges of Telephone Triage for non-clinical call handlers. Telephone Triage Care builds on establishing an understanding of the entire healthcare system as well as Telephone Triage’s crucial role within it. It provides a distinctive scenario-based approach to the call handler’s role, highlighting important aspects such as the need for effective communication as well as the considerations of legal and ethical issues. Telephone Triage Care combines practical information on the healthcare system with specific, real-life examples on how to handle the various situations the call responder may encounter in their complex and challenging role. Telephone Triage Care includes: The importance of communication Anatomy and physiology How to deal with legal, ethical and professional issues Health and wellbeing at work Advice on how to handle callers with mental health issues Working with callers of special considerations Critical thinking and decision making Scenario examples and models