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Author : Joan Kron
Publisher : Clarkson Potter Publishers
ISBN 13 :
Total Pages : 308 pages
Book Rating : 4.3/5 (91 download)
Download or read book High-tech written by Joan Kron and published by Clarkson Potter Publishers. This book was released on 1978 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Micah Solomon
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814417906
Total Pages : 209 pages
Book Rating : 4.8/5 (144 download)
Download or read book High-Tech, High-Touch Customer Service written by Micah Solomon and published by AMACOM Div American Mgmt Assn. This book was released on 2012-05-26 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowermentùlashing out at those that don't. Take heart: Old-fashioned customer service, fully retooled for today's blistering pace and digitally connected reality, is what you need to build the kind loyal customer base that allows you to surviveùand thrive. And High-Tech, High-Touch Customer Service spells out surefire strategies for success in a clear, entertaining, and practical way. Discover: ò Six major customer trends and what they mean for your business ò Eight unbreakable rules for social media customer service ò How to effectively address online complainers and saboteurs on Yelp, Twitter, TripAdvisor, and other forums for user generated content ò The rising power of self-serviceùand how to design it properly ò How to build a company culture that breeds stellar customer service High-Tech, High-Touch Customer Service reveals inside secrets of wildly successful customer service initiatives, from Internet startups to venerable brands, and shows how companies of every stripe can turn casual customers into fervent supporters who will spread the word far and wideùonline and off.
Author : Steven K. Roberts
Publisher : Information Today
ISBN 13 :
Total Pages : 376 pages
Book Rating : 4.0/5 ( download)
Download or read book Computing Across America written by Steven K. Roberts and published by Information Today. This book was released on 1988 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Jeff Tichelar
Publisher :
ISBN 13 : 9780578472782
Total Pages : 78 pages
Book Rating : 4.4/5 (727 download)
Download or read book High Tech Vs the Highest Tech written by Jeff Tichelar and published by . This book was released on 2019-04-15 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt: What man creates versus what we see in nature.
Author : Susan Rosegrant
Publisher :
ISBN 13 :
Total Pages : 264 pages
Book Rating : 4.4/5 (91 download)
Download or read book Route 128 written by Susan Rosegrant and published by . This book was released on 1992-07-07 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Route 128 is a story of idealism and entrepreneurship, of ivory-tower intellectualism and practical Yankee ingenuity, of individual dreams and cooperative efforts--the search for new knowledge and the drive to put it to work. The book tells how a stretch of highway circling Boston became one of the nation's best-known centers of high-tech industrial innovation. No other region can match Boston's record of productivity and leadership in technology over the past two centuries. The fruitful interplay of industry, the federal government, and higher education in Massachusetts has produced new fields of research, novel inventions, spin-off companies, entire new industries, new academic disciplines, and innovative federal agencies like the National Science Foundation. What are the critical ingredients that produce such high creativity? What lessons are there for other states and nations interested in the fabled promise of high technology? The first book to address the importance of this area, Route 128 examines the forces that shaped the region and the role people and events there played in determining the course of the overall relationship among industry, academia, and government in our society. The book is as well a brilliant, incisive analysis of the conditions required to encourage innovation in other areas of the world. The authors highlight the roles of such "ultimate entrepreneurs" as Digital Equipment's Ken Olsen and of such academic impresarios as Vannevar Bush of MIT. The book also explains why the "Massachusetts Miracle" appeared to have crashed to earth by the end of the 1980s as the national and regional economies slid into recession and high-tech companies laid off thousands.
Author : Elizabeth Grossman
Publisher : Island Press
ISBN 13 : 1597263834
Total Pages : 351 pages
Book Rating : 4.5/5 (972 download)
Download or read book High Tech Trash written by Elizabeth Grossman and published by Island Press. This book was released on 2006-05-06 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Digital Age was expected to usher in an era of clean production, an alternative to smokestack industries and their pollutants. But as environmental journalist Elizabeth Grossman reveals in this penetrating analysis of high tech manufacture and disposal, digital may be sleek, but it's anything but clean. Deep within every electronic device lie toxic materials that make up the bits and bytes, a complex thicket of lead, mercury, cadmium, plastics, and a host of other often harmful ingredients. High Tech Trash is a wake-up call to the importance of the e-waste issue and the health hazards involved. Americans alone own more than two billion pieces of high tech electronics and discard five to seven million tons each year. As a result, electronic waste already makes up more than two-thirds of the heavy metals and 40 percent of the lead found in our landfills. But the problem goes far beyond American shores, most tragically to the cities in China and India where shiploads of discarded electronics arrive daily. There, they are "recycled"-picked apart by hand, exposing thousands of workers and community residents to toxics. As Grossman notes, "This is a story in which we all play a part, whether we know it or not. If you sit at a desk in an office, talk to friends on your cell phone, watch television, listen to music on headphones, are a child in Guangdong, or a native of the Arctic, you are part of this story." The answers lie in changing how we design, manufacture, and dispose of high tech electronics. Europe has led the way in regulating materials used in electronic devices and in e-waste recycling. But in the United States many have yet to recognize the persistent human health and environmental effects of the toxics in high tech devices. If Silent Spring brought national attention to the dangers of DDT and other pesticides, High Tech Trash could do the same for a new generation of technology's products.
Author : Wayne Scraba
Publisher : Penguin
ISBN 13 : 9781557881991
Total Pages : 184 pages
Book Rating : 4.8/5 (819 download)
Download or read book 1001 High Performance Tech Tips written by Wayne Scraba and published by Penguin. This book was released on 1995 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: A collection of brief, informative, how-to tips from performance experts designed for the enthusiast or racer, this book offers helpful secrets, suggestions, techniques, and hints to help solve common problems and generally enhance all areas of a car's performance. 400+ photos.
Author : John L. Nesheim
Publisher : Simon and Schuster
ISBN 13 : 0743203356
Total Pages : 348 pages
Book Rating : 4.7/5 (432 download)
Download or read book High Tech Start Up, Revised And Updated written by John L. Nesheim and published by Simon and Schuster. This book was released on 2000-09-22 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: This revised and updated edition of Nesheim's underground Silicon Valley bestseller incorporates twenty-three case studies of successful start-ups, including tables of wealth showing how much money founders and investors realized from each venture. The phenomenal success of the initial public offerings (IPOs) of many new internet companies obscures the fact that fewer than six out of 1 million business plans submitted to venture capital firms will ever reach the IPO stage. Many fail, according to start-up expert John Nesheim, because the entrepreneurs did not have access to the invaluable lessons that come from studying the real-world venture experiences of successful companies. Now they do. Acclaimed by entrepreneurs the world over, this practical handbook is filled with hard-to-find information and guidance covering every key phase of a start-up, from idea to IPO: how to create a winning business plan, how to value the firm, how venture capitalists work, how they make their money, where to find alternative sources of funding, how to select a good lawyer, and how to protect intellectual property. Nesheim aims to improve the odds of success for first-time high-tech entrepreneurs, and offers an insider's perspective from firsthand experience on one of the toughest challenges they face -- convincing venture capitalists or investment banks to provide financing. This complete, classic reference tool is essential reading for first-time high-tech entrepreneurs, and entrepreneurs already involved in a start-up who want to increase their chances of success to rise to the top.
Author : Quentin J. Schultze
Publisher : Baker Books
ISBN 13 : 9780801027819
Total Pages : 0 pages
Book Rating : 4.0/5 (278 download)
Download or read book Habits of the High-Tech Heart written by Quentin J. Schultze and published by Baker Books. This book was released on 2004-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Considers the moral and social costs of today's sophisticated technology, arguing that the benefits of a cyberculture can be better appreciated by refocusing on the traditional Judeo-Christian values of discernment, moderation, wisdom, humility, authenticity, and diversity.
Author : Carolyn L. Kane
Publisher : Univ of California Press
ISBN 13 : 0520974492
Total Pages : 252 pages
Book Rating : 4.5/5 (29 download)
Download or read book High-Tech Trash written by Carolyn L. Kane and published by Univ of California Press. This book was released on 2019-12-17 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: A free ebook version of this title will be available through Luminos, University of California Press’ Open Access publishing program for monographs. Visit www.luminosoa.org to learn more. High-Tech Trash analyzes creative strategies in glitch, noise, and error to chart the development of an aesthetic paradigm rooted in failure. Carolyn L. Kane explores how technologically influenced creative practices, primarily from the second half of the twentieth and first quarter of the twenty-first centuries, critically offset a broader culture of pervasive risk and discontent. In so doing, she questions how we continue onward, striving to do better and acquire more, despite inevitable disappointment. High-Tech Trash speaks to a paradox in contemporary society in which failure is disavowed yet necessary for technological innovation.
Author : Clifford Stoll
Publisher : Anchor
ISBN 13 : 0385489765
Total Pages : 242 pages
Book Rating : 4.3/5 (854 download)
Download or read book High-Tech Heretic written by Clifford Stoll and published by Anchor. This book was released on 2000-09-12 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: The cry for and against computers in the classroom is a topic of concern to parents, educators, and communities everywhere. Now, from a Silicon Valley hero and bestselling technology writer comes a pointed critique of the hype surrounding computers and their real benefits, especially in education. In High-Tech Heretic, Clifford Stoll questions the relentless drumbeat for "computer literacy" by educators and the computer industry, particularly since most people just use computers for word processing and games--and computers become outmoded or obsolete much sooner than new textbooks or a good teacher. As one who loves computers as much as he disdains the inflated promises made on their behalf, Stoll offers a commonsense look at how we can make a technological world better suited for people, instead of making people better suited to using machines.
Author : Angus J Macdonald
Publisher : The Crowood Press
ISBN 13 : 1785006460
Total Pages : 425 pages
Book Rating : 4.7/5 (85 download)
Download or read book High Tech Architecture written by Angus J Macdonald and published by The Crowood Press. This book was released on 2019-11-08 with total page 425 pages. Available in PDF, EPUB and Kindle. Book excerpt: High Tech - sometimes known as Structural Expression - is a style of Modern architecture that produced some of the most prominent and visually exciting buildings of the twentieth century. The Hongkong and Shanghai Banking Corporation headquarters in Hong Kong, the Lloyd's of London headquarters in London, UK, and the Centre Pompidou in Paris, France. Extensively illustrated with photographs and diagrams, and accessibly written, High Tech Architecture - A style reconsidered discusses the intended meanings of the visual vocabulary involved in High Tech, and places the style in the broad context of other Modern architecture of the twentieth century. The book offers a balanced re-appraisal of the extravagant claims that have been made for High Tech, by its progenitors and architectural critics, as an architecture appropriate for the built environment of the future.
Author : Peter Norton
Publisher : Island Press
ISBN 13 : 1642832405
Total Pages : 322 pages
Book Rating : 4.6/5 (428 download)
Download or read book Autonorama written by Peter Norton and published by Island Press. This book was released on 2021-10-21 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Autonorama: The Illusory Promise of High-Tech Driving, historian Peter Norton argues that driverless cars cannot be the safe, sustainable, and inclusive "mobility solutions" that tech companies and automakers are promising us. The salesmanship behind the "driverless future" is distracting us from better ways to get around that we can implement now. Unlike autonomous vehicles, these alternatives are inexpensive, safe, sustainable, and inclusive. Norton takes the reader on an engaging ride--from the GM Futurama exhibit to "smart" highways and vehicles--to show how we are once again being sold car dependency in the guise of mobility. Autonorama is hopeful, advocating for wise, proven, humane mobility that we can invest in now, without waiting for technology that is forever just out of reach.
Author : Neil Selwyn
Publisher : Routledge
ISBN 13 : 1351631586
Total Pages : 222 pages
Book Rating : 4.3/5 (516 download)
Download or read book Everyday Schooling in the Digital Age written by Neil Selwyn and published by Routledge. This book was released on 2017-11-20 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today’s high schools are increasingly based around the use of digital technologies. Students and teachers are encouraged to ‘Bring Your Own Device’, teaching takes place through ‘learning management systems’ and educators are rushing to implement innovations such as flipped classrooms, personalized learning, analytics and ‘maker’ technologies. Yet despite these developments, the core processes of school appear to have altered little over the past 50 years. As the twenty-first century progresses, concerns are growing that the basic model of ‘school’ is ‘broken’ and no longer ‘fit for purpose’. This book moves beyond the hype and examines the everyday realities of digital technology use in today’s high schools. Based on a major ethnographic study of three contrasting Australian schools, the authors lay bare the reasons underlying the inconsistent impact of digital technologies on day-to-day schooling. The book examines leadership and management of technology in schools, the changing nature of teachers’ work in the digital age, as well as student (mis)uses of technologies in and out of classrooms. In-depth case studies are presented of the adoption of personalized learning apps, social media and 3D printers. These investigations all lead to a detailed understanding of why schools make use of digital technologies in the ways that they do. Everyday Schooling in the Digital Age: High School, High Tech? offers a revealing analysis of the realities of contemporary schools and schooling – drawing on arguments and debates from various academic literatures such as policy studies, sociology of education, social studies of technology, media and communication studies. Over the course of ten wide-ranging chapters, a range of suggestions are developed as to how the full potential of digital technology might be realized within schools. Written in a detailed but accessible manner, this book offers an ambitious critique that is essential reading for anyone interested in the fast-changing nature of contemporary education.
Author : Darren Byler
Publisher : Atlantic Books
ISBN 13 : 1838955933
Total Pages : 127 pages
Book Rating : 4.8/5 (389 download)
Download or read book In the Camps written by Darren Byler and published by Atlantic Books. This book was released on 2022-02-03 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: A revelatory account of what is really happening to China's Uyghurs 'Intimate, sombre, and damning... compelling.' Financial Times 'Chilling... Horrifying.' Spectator 'Invaluable.' Telegraph In China's vast northwestern region, more than a million and a half Muslims have vanished into internment camps and associated factories. Based on hours of interviews with camp survivors and workers, thousands of government documents, and over a decade of research, Darren Byler, one of the leading experts on Uyghur society uncovers their plight. Revealing a sprawling network of surveillance technology supplied by firms in both China and the West, Byler shows how the country has created an unprecedented system of Orwellian control. A definitive account of one of the world's gravest human rights violations, In the Camps is also a potent warning against the misuse of technology and big data.
Author : C. Gordon Bell
Publisher :
ISBN 13 :
Total Pages : 430 pages
Book Rating : 4.:/5 (318 download)
Download or read book High-tech Ventures written by C. Gordon Bell and published by . This book was released on 1991-07-22 with total page 430 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is written primarily for people who are creating the future high-tech world by designing, building, and marketing innovative products. More specifically, it is for all engineers, engineering managers, entrepreneurs and intapreneurs. The book provides insight into the problems entrepreneurs face and gives a model for successful startup companies in a formal checklist.
Author : Virginia Eubanks
Publisher : St. Martin's Press
ISBN 13 : 1466885963
Total Pages : 273 pages
Book Rating : 4.4/5 (668 download)
Download or read book Automating Inequality written by Virginia Eubanks and published by St. Martin's Press. This book was released on 2018-01-23 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER: The 2019 Lillian Smith Book Award, 2018 McGannon Center Book Prize, and shortlisted for the Goddard Riverside Stephan Russo Book Prize for Social Justice Astra Taylor, author of The People's Platform: "The single most important book about technology you will read this year." Dorothy Roberts, author of Killing the Black Body: "A must-read." A powerful investigative look at data-based discrimination?and how technology affects civil and human rights and economic equity The State of Indiana denies one million applications for healthcare, foodstamps and cash benefits in three years—because a new computer system interprets any mistake as “failure to cooperate.” In Los Angeles, an algorithm calculates the comparative vulnerability of tens of thousands of homeless people in order to prioritize them for an inadequate pool of housing resources. In Pittsburgh, a child welfare agency uses a statistical model to try to predict which children might be future victims of abuse or neglect. Since the dawn of the digital age, decision-making in finance, employment, politics, health and human services has undergone revolutionary change. Today, automated systems—rather than humans—control which neighborhoods get policed, which families attain needed resources, and who is investigated for fraud. While we all live under this new regime of data, the most invasive and punitive systems are aimed at the poor. In Automating Inequality, Virginia Eubanks systematically investigates the impacts of data mining, policy algorithms, and predictive risk models on poor and working-class people in America. The book is full of heart-wrenching and eye-opening stories, from a woman in Indiana whose benefits are literally cut off as she lays dying to a family in Pennsylvania in daily fear of losing their daughter because they fit a certain statistical profile. The U.S. has always used its most cutting-edge science and technology to contain, investigate, discipline and punish the destitute. Like the county poorhouse and scientific charity before them, digital tracking and automated decision-making hide poverty from the middle-class public and give the nation the ethical distance it needs to make inhumane choices: which families get food and which starve, who has housing and who remains homeless, and which families are broken up by the state. In the process, they weaken democracy and betray our most cherished national values. This deeply researched and passionate book could not be more timely.
