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Summary of Zombie Loyalists – [Review Keypoints and Take-aways]

Author : PenZen Summaries
Publisher : by Mocktime Publication
ISBN 13 :
Total Pages : 16 pages
Book Rating : 4./5 ( download)

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Book Synopsis Summary of Zombie Loyalists – [Review Keypoints and Take-aways] by : PenZen Summaries

Download or read book Summary of Zombie Loyalists – [Review Keypoints and Take-aways] written by PenZen Summaries and published by by Mocktime Publication. This book was released on 2022-10-20 with total page 16 pages. Available in PDF, EPUB and Kindle. Book excerpt: The summary of Zombie Loyalists – Using Great Customer Service To Create Rabid Fans presented here include a short review of the book at the start followed by quick overview of main points and a list of important take-aways at the end of the summary. The Summary of Zombie Loyalists provides you with the inside information you need to know about the customers that every business hopes to acquire. These ideas will provide you with simple steps that your brand can take to establish, grow, and maintain a loyal, enthusiastic customer base. They will also illustrate those steps with insightful stories from a wide range of businesses, which will provide you with additional context. Zombie Loyalists summary includes the key points and important takeaways from the book Zombie Loyalists by Peter Shankman. Disclaimer: 1. This summary is meant to preview and not to substitute the original book. 2. We recommend, for in-depth study purchase the excellent original book. 3. In this summary key points are rewritten and recreated and no part/text is directly taken or copied from original book. 4. If original author/publisher wants us to remove this summary, please contact us at [email protected].

The Customer Service Revolution

Author : John R. DiJulius
Publisher : Greenleaf Book Group
ISBN 13 : 1626341303
Total Pages : 143 pages
Book Rating : 4.6/5 (263 download)

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Book Synopsis The Customer Service Revolution by : John R. DiJulius

Download or read book The Customer Service Revolution written by John R. DiJulius and published by Greenleaf Book Group. This book was released on 2015-01-06 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer—which ultimately permeates into people’s personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that! Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert’s Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.

Do What Matters Most

Author : Steven R Shallenberger
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523092599
Total Pages : 226 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis Do What Matters Most by : Steven R Shallenberger

Download or read book Do What Matters Most written by Steven R Shallenberger and published by Berrett-Koehler Publishers. This book was released on 2021-05-18 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Time management remains a huge challenge for most people. This book shares the habits and processes used by top leaders worldwide to minimize distractions and maximize accomplishments. In researching more than 1,260 managers and executives from more than 108 different organizations, Steve and Rob Shallenberger discovered that 68 percent of them feel like their number one challenge is time management, yet 80 percent don't have a clear process for how to prioritize their time. Drawing on their forty years of leadership research, this book offers three powerful habits that the top 10 percent of leaders use to Do What Matters Most. These three high performance habits are developing a written personal vision, identifying and setting Roles and Goals, and consistently doing Pre-week Planning. And Steve and Rob make an audacious promise: these three habits can increase anyone's productivity by at least 30 to 50 percent. For organizations, this means higher profits, happier employees, and increased innovation. For individuals, it means you'll find hours in your week that you didn't know were there—imagine what you could do! You will learn how acquiring this skillset turned an “average” employee into her company's top producer, enabled a senior vice president to reignite his team and achieve record results, transformed a stressed-out manager's work and home life, helped a CEO who felt like he'd lost his edge regain his fire and passion, and much more. By implementing these simple and easy-to-understand habits, supported by tools like the Personal Productivity Assessment, you will learn how to lead a life by design, not by default. You'll feel the power that comes with a sense of control, direction, and purpose.

Legal Systems Very Different from Ours

Author : Peter Leeson
Publisher : Independently Published
ISBN 13 : 9781793386724
Total Pages : 368 pages
Book Rating : 4.3/5 (867 download)

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Book Synopsis Legal Systems Very Different from Ours by : Peter Leeson

Download or read book Legal Systems Very Different from Ours written by Peter Leeson and published by Independently Published. This book was released on 2019-01-09 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book looks at thirteen different legal systems, ranging from Imperial China to modern Amish: how they worked, what problems they faced, how they dealt with them. Some chapters deal with a single legal system, others with topics relevant to several, such as problems with law based on divine revelation or how systems work in which law enforcement is private and decentralized. The book's underlying assumption is that all human societies face the same problems, deal with them in an interesting variety of different ways, are all the work of grown-ups, hence should all be taken seriously. It ends with a chapter on features of past legal systems that a modern system might want to borrow.

The Age of Surveillance Capitalism

Author : Shoshana Zuboff
Publisher : PublicAffairs
ISBN 13 : 1610395700
Total Pages : 683 pages
Book Rating : 4.6/5 (13 download)

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Book Synopsis The Age of Surveillance Capitalism by : Shoshana Zuboff

Download or read book The Age of Surveillance Capitalism written by Shoshana Zuboff and published by PublicAffairs. This book was released on 2019-01-15 with total page 683 pages. Available in PDF, EPUB and Kindle. Book excerpt: The challenges to humanity posed by the digital future, the first detailed examination of the unprecedented form of power called "surveillance capitalism," and the quest by powerful corporations to predict and control our behavior. In this masterwork of original thinking and research, Shoshana Zuboff provides startling insights into the phenomenon that she has named surveillance capitalism. The stakes could not be higher: a global architecture of behavior modification threatens human nature in the twenty-first century just as industrial capitalism disfigured the natural world in the twentieth. Zuboff vividly brings to life the consequences as surveillance capitalism advances from Silicon Valley into every economic sector. Vast wealth and power are accumulated in ominous new "behavioral futures markets," where predictions about our behavior are bought and sold, and the production of goods and services is subordinated to a new "means of behavioral modification." The threat has shifted from a totalitarian Big Brother state to a ubiquitous digital architecture: a "Big Other" operating in the interests of surveillance capital. Here is the crucible of an unprecedented form of power marked by extreme concentrations of knowledge and free from democratic oversight. Zuboff's comprehensive and moving analysis lays bare the threats to twenty-first century society: a controlled "hive" of total connection that seduces with promises of total certainty for maximum profit -- at the expense of democracy, freedom, and our human future. With little resistance from law or society, surveillance capitalism is on the verge of dominating the social order and shaping the digital future -- if we let it.

Actionable Gamification

Author : Yu-kai Chou
Publisher : Packt Publishing Ltd
ISBN 13 : 183921077X
Total Pages : 500 pages
Book Rating : 4.8/5 (392 download)

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Book Synopsis Actionable Gamification by : Yu-kai Chou

Download or read book Actionable Gamification written by Yu-kai Chou and published by Packt Publishing Ltd. This book was released on 2019-12-03 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn all about implementing a good gamification design into your products, workplace, and lifestyle Key FeaturesExplore what makes a game fun and engagingGain insight into the Octalysis Framework and its applicationsDiscover the potential of the Core Drives of gamification through real-world scenariosBook Description Effective gamification is a combination of game design, game dynamics, user experience, and ROI-driving business implementations. This book explores the interplay between these disciplines and captures the core principles that contribute to a good gamification design. The book starts with an overview of the Octalysis Framework and the 8 Core Drives that can be used to build strategies around the various systems that make games engaging. As the book progresses, each chapter delves deep into a Core Drive, explaining its design and how it should be used. Finally, to apply all the concepts and techniques that you learn throughout, the book contains a brief showcase of using the Octalysis Framework to design a project experience from scratch. After reading this book, you'll have the knowledge and skills to enable the widespread adoption of good gamification and human-focused design in all types of industries. What you will learnDiscover ways to use gamification techniques in real-world situationsDesign fun, engaging, and rewarding experiences with OctalysisUnderstand what gamification means and how to categorize itLeverage the power of different Core Drives in your applicationsExplore how Left Brain and Right Brain Core Drives differ in motivation and design methodologiesExamine the fascinating intricacies of White Hat and Black Hat Core DrivesWho this book is for Anyone who wants to implement gamification principles and techniques into their products, workplace, and lifestyle will find this book useful.

MONEY Master the Game

Author : Anthony Robbins
Publisher : Simon and Schuster
ISBN 13 : 1476757860
Total Pages : 688 pages
Book Rating : 4.4/5 (767 download)

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Book Synopsis MONEY Master the Game by : Anthony Robbins

Download or read book MONEY Master the Game written by Anthony Robbins and published by Simon and Schuster. This book was released on 2016-03-29 with total page 688 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Bibliography found online at tonyrobbins.com/masterthegame"--Page [643].

Dead Men Walking

Author : Steve Lyons
Publisher : Games Workshop
ISBN 13 : 9781849700122
Total Pages : 0 pages
Book Rating : 4.7/5 (1 download)

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Book Synopsis Dead Men Walking by : Steve Lyons

Download or read book Dead Men Walking written by Steve Lyons and published by Games Workshop. This book was released on 2010-11-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: When the necrons rise, a mining planet descends into a cauldron of war and the remorseless foes decimate the human defenders. Salvation comes in an unlikely form – the Death Korps of Kreig, a force as unfeeling as the Necrons themselves. When the two powers go to war, casualties are high and the magnitude of the destruction is unimaginable.

Neoliberal Apartheid

Author : Andy Clarno
Publisher : University of Chicago Press
ISBN 13 : 022643009X
Total Pages : 306 pages
Book Rating : 4.2/5 (264 download)

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Book Synopsis Neoliberal Apartheid by : Andy Clarno

Download or read book Neoliberal Apartheid written by Andy Clarno and published by University of Chicago Press. This book was released on 2017-03-07 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first comparative analysis of the political transitions in South Africa and Palestine since the 1990s. Clarno s study is grounded in impressive ethnographic fieldwork, taking him from South African townships to Palestinian refugee camps, where he talked to a wide array of informants, from local residents to policymakers, political activists, business representatives, and local and international security personnel. The resulting inquiry accounts for the simultaneous development of extreme inequality, racialized poverty, and advanced strategies for securing the powerful and policing the poor in South Africa and Palestine/Israel over the last 20 years. Clarno places these transitions in a global context while arguing that a new form of neoliberal apartheid has emerged in both countries. The width and depth of Clarno s research, combined with wide-ranging first-hand accounts of realities otherwise difficult for researchers to access, make Neoliberal Apartheid a path-breaking contribution to the study of social change, political transitions, and security dynamics in highly unequal societies. Take one example of Clarno s major themes, to wit, the issue of security. Both places have generated advanced strategies for securing the powerful and policing the racialized poor. In South Africa, racialized anxieties about black crime shape the growth of private security forces that police poor black South Africans in wealthy neighborhoods. Meanwhile, a discourse of Muslim terrorism informs the coordinated network of security forcesinvolving Israel, the United States, Jordan, and the Palestinian Authoritythat polices Palestinians in the West Bank. Overall, Clarno s pathbreaking book shows how the shifting relationship between racism, capitalism, colonialism, and empire has generated inequality and insecurity, marginalization and securitization in South Africa, Palestine/Israel, and other parts of the world."

Understanding Media

Author : Marshall McLuhan
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781537430058
Total Pages : 396 pages
Book Rating : 4.4/5 (3 download)

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Book Synopsis Understanding Media by : Marshall McLuhan

Download or read book Understanding Media written by Marshall McLuhan and published by Createspace Independent Publishing Platform. This book was released on 2016-09-04 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: When first published, Marshall McLuhan's Understanding Media made history with its radical view of the effects of electronic communications upon man and life in the twentieth century.

Back East: The South

Author : Steven S Long
Publisher :
ISBN 13 : 9781889546551
Total Pages : 127 pages
Book Rating : 4.5/5 (465 download)

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Book Synopsis Back East: The South by : Steven S Long

Download or read book Back East: The South written by Steven S Long and published by . This book was released on 1999-12-02 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: Deadlands: The Weird West, Pinnacle's award-winning game of supernatural horror in the Old West continues to roll along. In 2000, new products allow players to take on the role of operatives for the Agency, wrestle with the curses of lycanthropy and vampirism, and learn the secrets of the latest developments in the New Science. This sourcebook details the Confederacy from the front lines of Northern Virginia to the hidden dangers of Florida's Everglades.

The ESL/ELL Teacher's Book of Lists

Author : Jacqueline E. Kress
Publisher : John Wiley & Sons
ISBN 13 : 1118963431
Total Pages : 384 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis The ESL/ELL Teacher's Book of Lists by : Jacqueline E. Kress

Download or read book The ESL/ELL Teacher's Book of Lists written by Jacqueline E. Kress and published by John Wiley & Sons. This book was released on 2014-04-14 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everything educators need to know to enhance learning for ESLstudents This unique teacher time-saver includes scores of helpful,practical lists that may be reproduced for classroom use orreferred to in the development of instructional materials andlessons. The material contained in this book helps K-12 teachersreinforce and enhance the learning of grammar, vocabulary,pronunciation, and writing skills in ESL students of all abilitylevels. For easy use and quick access, the lists are printed in aformat that can be photocopied as many times as required. Acomplete, thoroughly updated glossary at the end provides anindispensable guide to the specialized language of ESLinstruction.

Ten Myths About Israel

Author : Ilan Pappe
Publisher : Verso Books
ISBN 13 : 1804297046
Total Pages : 193 pages
Book Rating : 4.8/5 (42 download)

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Book Synopsis Ten Myths About Israel by : Ilan Pappe

Download or read book Ten Myths About Israel written by Ilan Pappe and published by Verso Books. This book was released on 2024-09-17 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: The myths and reality behind the state of Israel and the Israeli-Palestinian conflict—from “the most eloquent writer on Palestinian history” (New Statesman) The outspoken and radical Israeli historian Ilan Pappe examines the most contested ideas concerning the origins and identity of the contemporary state of Israel. The “ten myths”—repeated endlessly in the media, enforced by the military, and accepted without question by the world’s governments—reinforce the regional status quo and include: • Palestine was an empty land at the time of the Balfour Declaration. • The Jews were a people without a land. • There is no difference between Zionism and Judaism. • Zionism is not a colonial project of occupation. • The Palestinians left their Homeland voluntarily in 1948. • The June 1967 War was a war of ‘No Choice’. • Israel is the only Democracy in the Middle East. • The Oslo Mythologies • The Gaza Mythologies • The Two-State Solution For students, activists, and anyone interested in better understanding the news, Ten Myths About Israel is another groundbreaking study of the Israel-Palestine conflict from the author of The Ethnic Cleansing of Palestine.

21: Bringing Down the House

Author : Ben Mezrich
Publisher : Random House
ISBN 13 : 1448135915
Total Pages : 320 pages
Book Rating : 4.4/5 (481 download)

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Book Synopsis 21: Bringing Down the House by : Ben Mezrich

Download or read book 21: Bringing Down the House written by Ben Mezrich and published by Random House. This book was released on 2012-02-29 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Real-life all too rarely offers stories that are quite as satisfying as fiction. Bringing Down the House is one of the exceptions. Cheating in casinos is illegal; card-counting - making a record of what cards have so far been dealt to enable the player to make some prediction of what cards remain in the deck - is not. But casinos understandably dislike the practice and make every effort to keep card-counters out of their premises. Bringing Down the House tells the true story of the most successful scam ever, in which teams of brilliant young mathematicians and physicists won millions of dollars from the casinos of Las Vegas, being drawn in the process into the high-life of drugs, high-spending and sex. Bringing Down the House is as readable and as fascinating as Liar's Poker or Barbarians At the Gate, an insight into a closed, excessive and utterly corrupt world.

World Music

Author : Terry E. Miller
Publisher : Routledge
ISBN 13 : 113624171X
Total Pages : 617 pages
Book Rating : 4.1/5 (362 download)

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Book Synopsis World Music by : Terry E. Miller

Download or read book World Music written by Terry E. Miller and published by Routledge. This book was released on 2013-04-03 with total page 617 pages. Available in PDF, EPUB and Kindle. Book excerpt: Authors Terry E. Miller and Andrew Shahriari take students around the world to experience the diversity of musical expression. World Music: A Global Journey, now in its third edition, is known for its breadth in surveying the world’s major cultures in a systematic study of world music within a strong pedagogical framework. As one prepares for any travel, each chapter starts with background preparation, reviewing the historical, cultural, and musical overview of the region. Visits to multiple ‘sites’ within a region provide in-depth studies of varied musical traditions. Music analysis begins with an experimental "first impression" of the music, followed by an "aural analysis" of the sound and prominent musical elements. Finally, students are invited to consider the cultural connections that give the music its meaning and life. Features of the Third Edition Over 3 hours of diverse musical examples. with a third audio CD of new musical examples Listening Guides analyze the various pieces of music with some presented in an interactive format online Biographical highlights of performers and ethnomusicologists updated and new ones added Numerous pedagogical aids, including "On Your Own Time" and "Explore More" sidebars, and "Questions to Consider" Popular music incorporated with the traditional Dynamic companion web site hosts new Interactive Listening Guides, plus many resources for student and instructor. Built to serve online courses. The CD set is available separately (ISBN 978-0-415-89402-9) or with its Value Pack and book (ISBN 978 0415- 80823-1). For eBook users, MP3 files for the accompanying audio files are available only with the Value Pack of eBook & MP3 files (ISBN 978-0-203-15298-0). Please find instructions on how to obtain the audio files in the contents section of the eBook.

Buyology

Author : Martin Lindstrom
Publisher : Currency
ISBN 13 : 0385523890
Total Pages : 274 pages
Book Rating : 4.3/5 (855 download)

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Book Synopsis Buyology by : Martin Lindstrom

Download or read book Buyology written by Martin Lindstrom and published by Currency. This book was released on 2010-02-02 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • “A fascinating look at how consumers perceive logos, ads, commercials, brands, and products.”—Time How much do we know about why we buy? What truly influences our decisions in today’s message-cluttered world? In Buyology, Martin Lindstrom presents the astonishing findings from his groundbreaking three-year, seven-million-dollar neuromarketing study—a cutting-edge experiment that peered inside the brains of 2,000 volunteers from all around the world as they encountered various ads, logos, commercials, brands, and products. His startling results shatter much of what we have long believed about what captures our interest—and drives us to buy. Among the questions he explores: • Does sex actually sell? • Does subliminal advertising still surround us? • Can “cool” brands trigger our mating instincts? • Can our other senses—smell, touch, and sound—be aroused when we see a product? Buyology is a fascinating and shocking journey into the mind of today's consumer that will captivate anyone who's been seduced—or turned off—by marketers' relentless attempts to win our loyalty, our money, and our minds.

Civilization

Author : Niall Ferguson
Publisher : Penguin
ISBN 13 : 1101548029
Total Pages : 432 pages
Book Rating : 4.1/5 (15 download)

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Book Synopsis Civilization by : Niall Ferguson

Download or read book Civilization written by Niall Ferguson and published by Penguin. This book was released on 2011-11-01 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the bestselling author of The Ascent of Money and The Square and the Tower “A dazzling history of Western ideas.” —The Economist “Mr. Ferguson tells his story with characteristic verve and an eye for the felicitous phrase.” —Wall Street Journal “[W]ritten with vitality and verve . . . a tour de force.” —Boston Globe Western civilization’s rise to global dominance is the single most important historical phenomenon of the past five centuries. How did the West overtake its Eastern rivals? And has the zenith of Western power now passed? Acclaimed historian Niall Ferguson argues that beginning in the fifteenth century, the West developed six powerful new concepts, or “killer applications”—competition, science, the rule of law, modern medicine, consumerism, and the work ethic—that the Rest lacked, allowing it to surge past all other competitors. Yet now, Ferguson shows how the Rest have downloaded the killer apps the West once monopolized, while the West has literally lost faith in itself. Chronicling the rise and fall of empires alongside clashes (and fusions) of civilizations, Civilization: The West and the Rest recasts world history with force and wit. Boldly argued and teeming with memorable characters, this is Ferguson at his very best.