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Successful Hotel Lodging And Resort Management
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Book Synopsis Delivering the Guest Experience: Successful Hotel, Lodging and Resort Management by : Michael Collins
Download or read book Delivering the Guest Experience: Successful Hotel, Lodging and Resort Management written by Michael Collins and published by . This book was released on 2019-08-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focuses on the application of sound customer service theory and best industry practices within the context of a hotel, lodging, or resort setting. Exceptional customer experiences and financial returns are interdependent and Delivering the Guest Experience explains this synergistic relationship.
Book Synopsis SUCCESSFUL HOTEL, LODGING AND RESORT MANAGEMENT by : MICHAEL. COLLINS
Download or read book SUCCESSFUL HOTEL, LODGING AND RESORT MANAGEMENT written by MICHAEL. COLLINS and published by . This book was released on 2023 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Successful Hotel, Restaurant and Resort Management by : Tucker White
Download or read book Successful Hotel, Restaurant and Resort Management written by Tucker White and published by . This book was released on 2023 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Hotel, Lodging, Restaurant and Resort Management by : Percy K. Singh
Download or read book Hotel, Lodging, Restaurant and Resort Management written by Percy K. Singh and published by Kanishka Publishers. This book was released on 2006 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Hotel and Lodging Management by : Alan T. Stutts
Download or read book Hotel and Lodging Management written by Alan T. Stutts and published by . This book was released on 2005 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Hotel and Lodging Management by : Alan T. Stutts
Download or read book Hotel and Lodging Management written by Alan T. Stutts and published by Wiley. This book was released on 2001-01-25 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thorough preparation for a successful career in hotel and lodging management Hotel and Lodging Management: An Introduction prepares students to succeed in entry-level management positions and provides the solid foundation needed to rise through the ranks and enjoy a long and successful career. This comprehensive tutorial combines detailed presentations of front office and housekeeping management with a close examination of organizational structure and the interdependent relationship between departments. Alan Stutts covers everything from clear explanations of front office and housekeeping organization and staffing to detailed descriptions of procedures, such as reservations, registration, guest services, accounting, guest room cleaning, public area cleaning, inventory control, employee safety, and much more. An entire chapter on security and guest safety is followed by a view of the interaction among key departments-sales, food and beverage, engineering and services, and human resources. Other important topics covered include: * Control mechanisms, forecasting, and business planning * Career planning in hotel and lodging management * Management contracts and franchise agreements * Role and responsibilities of the general manager * Development and pre-opening issues * Resorts and special lodging environments Supplemented with scores of helpful photographs and line drawings as well as numerous real-world examples, Hotel and Lodging Management: An Introduction is the ideal textbook for courses in hotel operations management, lodging operations management, rooms division, rooms management, front office operations management, guest services management, and lodging systems.
Download or read book Resorts written by Robert Christie Mill and published by John Wiley & Sons. This book was released on 2008 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: This updated second edition of ""Resorts: Management and Operation"" addresses the expansion of the resort industry and provides practical, need-to-know information on the development and management of all aspects of these properties, which include ski areas, gaming properties, cruise ships, and spas.
Book Synopsis Hotel, Lodging, Restaurant and Resort Management by :
Download or read book Hotel, Lodging, Restaurant and Resort Management written by and published by . This book was released on 2018 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Hotel Lodging, Restaurant and Resort Management by :
Download or read book Hotel Lodging, Restaurant and Resort Management written by and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Resorts written by Oliva Cabral and published by . This book was released on 2016-08-01 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: The resort industry is booming, increasing the demand for energetic management personnel well-versed in the unique issues and problems of resort management and operations. From activity programming, guest safety, and security to corporate and meeting planning, the management of seasonal employees, and more. Resort is self-contained commercial establishment which attempts to provide for most of a vacationer's wants while remaining on the premises, such as food, drink, lodging, sports, entertainment, and shopping. A resort is a place used for relaxation, vacation or as a daytime getaway. While this can be a single building such as a hotel, it also can be an entire island or a ship at sea. A resort is not always a commercial establishment operated by a single company, although in the late twentieth century this sort of facility became more common. Resort management is part of the hospitality and lodging industry. There are often different types of managers within a hotel or resort, including those who oversee food and beverage, maintenance and activities departments. Resorts: Management and Operation focuses on essential elements of the resort industry-recreational facilities, lodging/food and beverage, and guest activities. It explains the relationship between the natural resource base and the development of recreational facilities; discusses the operational and logistical challenges that resort managers face; and demonstrates the development of revenueproducing, guest-satisfying activities based on demographic and psychographic factors as well as the physical ability of the guest. The book provides professionals and students with need-to-know information on a host of resort-specific issues.
Book Synopsis Hotel Management and Operations, Website by : Denney G. Rutherford
Download or read book Hotel Management and Operations, Website written by Denney G. Rutherford and published by John Wiley & Sons. This book was released on 2002 with total page 564 pages. Available in PDF, EPUB and Kindle. Book excerpt: A real-world look at every major aspect of hotel management and operations Hotel Management and Operations, Third Edition, helps readers to develop the wide-ranging knowledge and analytical skills they need to succeed in today's burgeoning and dynamic hotel industry. Featuring contributions from 60 leading industry professionals and academics, this comprehensive presentation encourages critical thinking by exposing readers to different viewpoints within a coherent theoretical structure, enabling them to formulate their own ideas and solutions. Each of the book's nine parts examines a specific hotel department or activity and presents a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies challenge readers to identify the central issues in complex management problems, understand the structure and resources of the department in question, and find solutions that may involve other hotel resources and departments. This remarkably well-designed learning tool: * Covers all hotel departments, from front office to finance, from marketing to housekeeping * Links advanced theory with real-world problems and solutions * Encourages critical thinking by presenting differing viewpoints * Features "As I See It" and "Day in the Life" commentary from young managers * Provides a solid introduction to every aspect of hotel management Complete with extensive references and suggestions for further reading, Hotel Management and Operations, Third Edition, is an ideal book for university hospitality programs and management training programs within the hotel industry.
Book Synopsis Hotel and Lodging Management by : Lina Raske
Download or read book Hotel and Lodging Management written by Lina Raske and published by . This book was released on 2016-04-01 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: People traveling for business or leisure reasons look for a home away from home when they travel. A competent staff, good food, and a secure and restful room can go a long way toward making people enjoy traveling, and lodging managers ensure all those things. A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales management, revenue management, financial accounting, purchasing, and other functions. Lodging manager's work at all kinds of establishments from traditional hotels, to camping areas, inns, motels, ranches, and resorts. Lodging managers have many different duties as well. They make sure guests' needs are taken care of by providing amenities like television and fitness rooms, and making sure everything is kept in order. They may also provide services for business travellers like helping arrange conferences and providing meeting rooms and electronic equipment. Being a lodging manager requires some personal attributes. The book Hotel and Lodging Management prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive book combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments.
Book Synopsis Managing Hotels Effectively by : Eddystone C. Nebel
Download or read book Managing Hotels Effectively written by Eddystone C. Nebel and published by John Wiley & Sons. This book was released on 1991-09-03 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: A must-read for aspiring hospitality industry leaders Managing Hotels Effectively: Lessons from Outstanding General Managers is the essential text for anyone working in or aspiring to the hospitality industry. Expert discussion from industry leaders drives home the importance of service, strategic planning, and effective leadership while giving readers a glimpse into the complex mechanics of running a successful hotel. From organizational structure and staffing to communications, revenues, and day-to-day activities, this book provides an informative look into the myriad duties of the general manager.
Book Synopsis American Lodging Excellence by : Laurette Dubé-Rioux
Download or read book American Lodging Excellence written by Laurette Dubé-Rioux and published by . This book was released on 1999 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Resort Management by : Richard Jordan
Download or read book Resort Management written by Richard Jordan and published by States Academic Press. This book was released on 2021-11-16 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the modern times, travel for leisure has become a significant aspect of people's lives. Resorts entertain tourists from across the globe. They provide them with various recreational activities along with food and lodging. Management of resorts is an essential aspect of the tourism and hospitality industry. This involves all processes from receiving the guests to ensuring their pleasurable stay. This textbook aims to shed light on the diverse areas of resort management. It also provides step-by-step instructions to manage these varied domains. For all those who are interested in resort management, this book can prove to be an essential guide.
Book Synopsis Hotel Management and Operations by : Delphina Fonseca
Download or read book Hotel Management and Operations written by Delphina Fonseca and published by . This book was released on 2016-08-01 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hotel Management is an area of study that covers a wide range of topics concerned with the operational aspects of hoteliery. Hotel operations are varied and cover topics as wide ranging as marketing, eco-tourism, leisure, business administration and management. It is the job of the Hotel Manager to coordinate the many operational tasks of running a successful hotel. Managing a hotel requires knowledge and skills within a wide variety of fields. A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. Management of a hotel operation contains, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales management, revenue management, financial accounting, purchasing, and other functions. The size and complexity of a hotel management organizational structure varies significantly depending on the size, features, and function of the hotel or resort. Administrative functions for a small-scale hotel such as Accounting, Payroll, and Human Resources may normally be handled by a centralized corporate office or solely by the Hotel Manager.Hotel Management and Operations presents a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. The book continues to provide a comprehensive and lucid coverage of the subject. The text gives a practical approach, challenge readers to recognize the central issues involved in complex management problems, understand the structure and resources of the department in question, and discover solutions that may help in supervision other hotel resources and departments.
Book Synopsis Achieving Success Through Innovation by : Glenn Withiam
Download or read book Achieving Success Through Innovation written by Glenn Withiam and published by Business Expert Press. This book was released on 2016-09-11 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book investigates the genesis and success of innovation in the hospitality industry as detailed in over four dozen case studies. In many of the cases studies, the innovators themselves provide the insights into their innovative inspiration and the lessons learned from the way they brought their innovative ideas to life. The cases include innovations for improved customer service, stronger human resources, and new food service and lodging concepts. While updated technology forms the basis for many of the innovations, some of the cases focus specifically on technology improvements, with a particular focus on the use of technology as a mediator in the service value chain. With the passage of several years, the book shares the outcome of the innovative concepts—most of which continue to operate. The lessons presented will provide you a valuable perspective on success through innovation, whether you are operating in the hospitality industry or another business.
