Street-Level Bureaucracy

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Author :
Publisher : Russell Sage Foundation
ISBN 13 : 1610443624
Total Pages : 263 pages
Book Rating : 4.6/5 (14 download)

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Book Synopsis Street-Level Bureaucracy by : Michael Lipsky

Download or read book Street-Level Bureaucracy written by Michael Lipsky and published by Russell Sage Foundation. This book was released on 1983-06-29 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.

Street-Level Bureaucracy

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Author :
Publisher : Russell Sage Foundation
ISBN 13 : 9780871545268
Total Pages : 276 pages
Book Rating : 4.5/5 (452 download)

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Book Synopsis Street-Level Bureaucracy by : Michael Lipsky

Download or read book Street-Level Bureaucracy written by Michael Lipsky and published by Russell Sage Foundation. This book was released on 1980 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.

Street-Level Bureaucracy, 30th Anniversary Edition

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Author :
Publisher : Russell Sage Foundation
ISBN 13 : 1610446631
Total Pages : 300 pages
Book Rating : 4.6/5 (14 download)

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Book Synopsis Street-Level Bureaucracy, 30th Anniversary Edition by : Michael Lipsky

Download or read book Street-Level Bureaucracy, 30th Anniversary Edition written by Michael Lipsky and published by Russell Sage Foundation. This book was released on 2010-04-08 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1980, Street-Level Bureaucracy received critical acclaim for its insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs. Three decades later, the need to bolster the availability and effectiveness of healthcare, social services, education, and law enforcement is as urgent as ever. In this thirtieth anniversary expanded edition, Michael Lipsky revisits the territory he mapped out in the first edition to reflect on significant policy developments over the last several decades. Despite the difficulties of managing these front-line workers, he shows how street-level bureaucracies can be and regularly are brought into line with public purposes. Street-level bureaucrats—from teachers and police officers to social workers and legal-aid lawyers—interact directly with the public and so represent the frontlines of government policy. In Street-Level Bureaucracy, Lipsky argues that these relatively low-level public service employees labor under huge caseloads, ambiguous agency goals, and inadequate resources. When combined with substantial discretionary authority and the requirement to interpret policy on a case-by-case basis, the difference between government policy in theory and policy in practice can be substantial and troubling. The core dilemma of street-level bureaucrats is that they are supposed to help people or make decisions about them on the basis of individual cases, yet the structure of their jobs makes this impossible. Instead, they are forced to adopt practices such as rationing resources, screening applicants for qualities their organizations favor, "rubberstamping" applications, and routinizing client interactions by imposing the uniformities of mass processing on situations requiring human responsiveness. Occasionally, such strategies work out in favor of the client. But the cumulative effect of street-level decisions made on the basis of routines and simplifications about clients can reroute the intended direction of policy, undermining citizens' expectations of evenhanded treatment. This seminal, award-winning study tells a cautionary tale of how decisions made by overburdened workers translate into ad-hoc policy adaptations that impact peoples' lives and life opportunities. Lipsky maintains, however, that these problems are not insurmountable. Over the years, public managers have developed ways to bring street-level performance more in line with agency goals. This expanded edition of Street-Level Bureaucracy underscores that, despite its challenging nature, street-level work can be made to conform to higher expectations of public service.

Bureaucracy and Representative Government

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Author :
Publisher : Transaction Publishers
ISBN 13 : 0202364453
Total Pages : 254 pages
Book Rating : 4.2/5 (23 download)

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Book Synopsis Bureaucracy and Representative Government by : William A. Niskanen

Download or read book Bureaucracy and Representative Government written by William A. Niskanen and published by Transaction Publishers. This book was released on with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Working, Shirking, and Sabotage

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Author :
Publisher : University of Michigan Press
ISBN 13 : 9780472086122
Total Pages : 284 pages
Book Rating : 4.0/5 (861 download)

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Book Synopsis Working, Shirking, and Sabotage by : John O. Brehm

Download or read book Working, Shirking, and Sabotage written by John O. Brehm and published by University of Michigan Press. This book was released on 1999-04-23 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: DIVExamines who influences how federal, state, and local bureaucrats allocate their efforts /div

When the State Meets the Street

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Publisher : Harvard University Press
ISBN 13 : 0674545540
Total Pages : 353 pages
Book Rating : 4.6/5 (745 download)

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Book Synopsis When the State Meets the Street by : Bernardo Zacka

Download or read book When the State Meets the Street written by Bernardo Zacka and published by Harvard University Press. This book was released on 2017-09-18 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street level discretion -- Three pathologies: the indifferent, the enforcer, and the caregiver -- A gymnastics of the self: coping with the everyday pressures of street-level work -- When the rules run out: informal taxonomies and peer-level accountability -- Impossible situations: on the breakdown of moral integrity at the frontlines of public service

The End of Government... as We Know it: Making Public Policy Work

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1040278892
Total Pages : 147 pages
Book Rating : 4.0/5 (42 download)

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Book Synopsis The End of Government... as We Know it: Making Public Policy Work by : Elaine Ciulla Kamarck

Download or read book The End of Government... as We Know it: Making Public Policy Work written by Elaine Ciulla Kamarck and published by Taylor & Francis. This book was released on 2024-11-01 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the last decades of the 20th century, many political leaders declared that government was, in the words of Ronald Reagan, "the problem, not the solution." But on closer inspection, argues Elaine Kamarck, the revolt against "government" was and is a revolt against bureaucracy - a revolt that has taken place in first world, developing, and avowedly communist countries alike. To some, this looks like the end of government. Kamarck, however, counters that what we are seeing is the replacement of the traditional bureaucratic approach with new models more in keeping with the information age economy. "The End of Government" explores the emerging contours of this new, postbureaucratic state - the sequel to government as we know it - considering: What forms will it take? Will it work in all policy arenas? Will it serve democratic ideals more effectively than did the bureaucratic state of the previous century? Perhaps most significantly, how will leadership be redefined in these new circumstances? Kamarck's provocative work makes it clear that, in addition to figuring out what to do, today's government leaders face an unprecedented number of options when it comes to how to do things. The challenge of government increasingly will be to choose an implementation mode, match it to a policy problem, and manage it well in the postbureaucratic world.

Cops, Teachers, Counselors

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Publisher : University of Michigan Press
ISBN 13 : 047202387X
Total Pages : 240 pages
Book Rating : 4.4/5 (72 download)

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Book Synopsis Cops, Teachers, Counselors by : Steven Williams Maynard-Moody

Download or read book Cops, Teachers, Counselors written by Steven Williams Maynard-Moody and published by University of Michigan Press. This book was released on 2009-11-10 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether on a patrol beat, in social service offices, or in public school classrooms, street-level workers continually confront rules in relation to their own beliefs about the people they encounter. Cops, Teachers, Counselors is the first major study of street-level bureaucracy to rely on storytelling. Steven Maynard-Moody and Michael Musheno collect the stories told by these workers in order to analyze the ways that they ascribe identities to the people they encounter and use these identities to account for their own decisions and actions. The authors show us how the world of street-level work is defined by the competing tensions of law abidance and cultural abidance in a unique study that finally allows cops, teachers, and counselors to voice their own views of their work. Steven Maynard-Moody is Director of the Policy Research Institute and Professor of Public Administration at the University of Kansas. Michael Musheno is Professor of Justice and Policy Studies at Lycoming College and Professor Emeritus of Justice Studies, Arizona State University.

Bureaucracy

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Author :
Publisher : Hachette UK
ISBN 13 : 1541646258
Total Pages : 464 pages
Book Rating : 4.5/5 (416 download)

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Book Synopsis Bureaucracy by : James Q. Wilson

Download or read book Bureaucracy written by James Q. Wilson and published by Hachette UK. This book was released on 2019-08-13 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: The classic book on the way American government agencies work and how they can be made to work better -- the "masterwork" of political scientist James Q. Wilson (The Economist) In Bureaucracy, the distinguished scholar James Q. Wilson examines a wide range of bureaucracies, including the US Army, the FBI, the CIA, the FCC, and the Social Security Administration, providing the first comprehensive, in-depth analysis of what government agencies do, why they operate the way they do, and how they might become more responsible and effective. It is the essential guide to understanding how American government works.

Bureaucracy in a Democratic State

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Author :
Publisher : JHU Press
ISBN 13 : 9780801883569
Total Pages : 210 pages
Book Rating : 4.8/5 (835 download)

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Book Synopsis Bureaucracy in a Democratic State by : Kenneth J. Meier

Download or read book Bureaucracy in a Democratic State written by Kenneth J. Meier and published by JHU Press. This book was released on 2006-09-21 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Publisher description

The Conditions of Discretion

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Publisher : Russell Sage Foundation
ISBN 13 : 9781610442671
Total Pages : 364 pages
Book Rating : 4.4/5 (426 download)

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Book Synopsis The Conditions of Discretion by : Joel Handler

Download or read book The Conditions of Discretion written by Joel Handler and published by Russell Sage Foundation. This book was released on 1986-08-20 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely book is concerned with interactions between ordinary people and large public bureaucracies—interactions that typically are characterized by mutual frustration and antagonism. In fact, as Joel Handler points out, the procedural guidelines intended to ensure fairness and due process fail to take account of an initial imbalance of power and tend to create adversarial rather than cooperative relationships. When the special education needs of a handicapped child must be determined, parents and school administrators often face an especially painful confrontation. The Conditions of Discretion focuses on one successful approach to educational decision making (developed by the school district of Madison, Wisconsin) in order to illustrate how such interactions can be restructured and enhanced. Madison's creative plan regards parents as part of the solution, not the problem, and uses "lay advocates" to turn conflict into an opportunity for communication. Arrangements such as these, in Handler's analysis, exemplify the theoretical conditions under which discretionary decisions can be made fairly and with the informed participation of all concerned. The Conditions of Discretion offers not only a detailed case study, sympathetically described, but also persuasive assessments of major themes in contemporary legal and social policy—informed consent, bureaucratic change, social movement activity, the relationship of the individual to the state. From these strands, Handler weaves a significant new theory of cooperative decision making that integrates the public and the private, recognizes the importance of values, and preserves autonomy within community. "A masterful blend of social criticism, social sciences, and humane, constructive thought about the future of the welfare state." —Duncan Kennedy, Harvard Law School

Bureau Men, Settlement Women

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Author :
Publisher :
ISBN 13 :
Total Pages : 208 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Bureau Men, Settlement Women by : Camilla Stivers

Download or read book Bureau Men, Settlement Women written by Camilla Stivers and published by . This book was released on 2000 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Although the two intertwined at first, the contributions of these "settlement women" to the development of the administrative state have been largely lost as the new field of public administration evolved from the research bureaus and diverged from social work. Camilla Stivers now shows how public administration came to be dominated not just by science and business but also by masculinity, calling into question much that is taken for granted about the profession and creating an alternative vision of public service.".

Dividing Citizens

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Publisher : Cornell University Press
ISBN 13 : 1501728822
Total Pages : 258 pages
Book Rating : 4.5/5 (17 download)

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Book Synopsis Dividing Citizens by : Suzanne Mettler

Download or read book Dividing Citizens written by Suzanne Mettler and published by Cornell University Press. This book was released on 2018-09-05 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New Deal was not the same deal for men and women—a finding strikingly demonstrated in Dividing Citizens. Rich with implications for current debates over citizenship and welfare policy, this book provides a detailed historical account of how governing institutions and public policies shape social status and civic life. In her examination of the impact of New Deal social and labor policies on the organization and character of American citizenship, Suzanne Mettler offers an incisive analysis of the formation and implementation of the pillars of the modern welfare state: the Social Security Act, including Old Age and Survivors' Insurance, Old Age Assistance, Unemployment Insurance, and Aid to Dependent Children (later known simply as "welfare"), as well as the Fair Labor Standards Act, which guaranteed the minimum wage. Mettler draws on the methods of historical-institutionalists to develop a "structured governance" approach to her analysis of the New Deal. She shows how the new welfare state institutionalized gender politically, most clearly by incorporating men, particularly white men, into nationally administered policies and consigning women to more variable state-run programs. Differential incorporation of citizens, in turn, prompted different types of participation in politics. These gender-specific consequences were the outcome of a complex interplay of institutional dynamics, political imperatives, and the unintended consequences of policy implementation actions. By tracing the subtle and complicated political dynamics that emerged with New Deal policies, Mettler sounds a cautionary note as we once again negotiate the bounds of American federalism and public policy.

Managing Leadership

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Author :
Publisher : iUniverse
ISBN 13 : 0595315518
Total Pages : 176 pages
Book Rating : 4.5/5 (953 download)

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Book Synopsis Managing Leadership by : James H. Stroup

Download or read book Managing Leadership written by James H. Stroup and published by iUniverse. This book was released on 2004 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Leadership is an essential guide to understanding what organizational leadership really is and how to harness it to the service of today's organizations. Author Jim Stroup brings to the topic of organizational leadership over 30 years of experience as a student of and participant in leadership in military, civilian, and governmental organizations around the world. In a compellingly drawn argument, Stroup provides a clear and actionable solution to the leadership crisis facing the owners, directors, and managers of contemporary organizations. Learn why today's concept of individual leadership has to be scrapped: § It places on "leaders" untenable burdens that irresistibly lead to isolation, loss of direction--and disloyalty. § It represents the surrender of our organizations, their owners and stakeholders to the "leaders" and their "vision". § Managers must regain control of today's organizations in all fields. Discover how to: § Properly understand what leadership in an organization really is. § Manage leadership as a resource like any other in the organization. § Guide today's organizations out of the individual leadership crisis and into the intelligent management of leadership. Managing Leadership will show owners and managers how to take back control of their organizations and direct them with effective, no-nonsense managerial integrity.

Organization Theory

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Publisher : Oxford University Press, USA
ISBN 13 : 0199640378
Total Pages : 380 pages
Book Rating : 4.1/5 (996 download)

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Book Synopsis Organization Theory by : Mary Jo Hatch

Download or read book Organization Theory written by Mary Jo Hatch and published by Oxford University Press, USA. This book was released on 2013 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organization Theory offers a clear and comprehensive introduction to the study of organizations and organizing processes. It encourages an even-handed appreciation of the main perspectives defining our knowledge of organizations and challenges readers to broaden their intellectual reach. Organization Theory is presented in three parts: Part I introduces the reader to theorizing using the multi-perspective approach. Part II presents different core concepts useful for analysing and understanding organizations - as entities within an environment, as social structures, technologies, cultures and physical structures, and as the products of power and political processes. Part III explores applications of organization theory to the practical matters of organizational design and change, and introduces the latest ideas, including organizational identity theory, process and practice theories, and aesthetics. An Online Resource Centre accompanies this text and includes: For students: Multiple Choice Questions For registered adopters: Lecturer's guide PowerPoint slides Figures and tables from the book

Occupational Hazards

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Publisher : Simon and Schuster
ISBN 13 : 1416563245
Total Pages : 259 pages
Book Rating : 4.4/5 (165 download)

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Book Synopsis Occupational Hazards by : Jonathan Segura

Download or read book Occupational Hazards written by Jonathan Segura and published by Simon and Schuster. This book was released on 2008-07-08 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bernard Cockburn is a beat reporter for the Omaha Weekly News-Telegraph. His boss has him chasing dead-end stories on real estate and county funding irregularities when he'd rather be working on that handful of neglected exposés in his bottom desk drawer -- or self-medicating in the apartment he shares with an on-again, off-again girlfriend. Then Cockburn finds himself at a bloody crime scene in downtown Omaha and uncovers a lead in what soon becomes the only story worth pursuing, one that just might pull him down and keep him there for good. From street level to small-town bureaucracy, and even the staff at the paper, a vigilante league is intent on cleaning up the ghetto for profit, even if it means killing a few people to get it done -- an elaborate conspiracy too unbelievable for newsprint. Like the detectives of all great noir, Cockburn's got a past that threatens to invade his present at any moment. Work has become a diversion from his personal life; but almost no one knew about his connection to the death of his best friend's little sister, and now he's begun receiving disconcerting blackmail threats. Debut novelist Jonathan Segura has all the right instincts when it comes to plotting a relentless and tightly packed story. Darkly funny at times, and even wryly emotional, Occupational Hazards is a sharply observant, suspenseful read from a new and worthy writing talent.

Gender Images in Public Administration

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Author :
Publisher : SAGE Publications, Incorporated
ISBN 13 : 9780761921745
Total Pages : 0 pages
Book Rating : 4.9/5 (217 download)

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Book Synopsis Gender Images in Public Administration by : Camilla Stivers

Download or read book Gender Images in Public Administration written by Camilla Stivers and published by SAGE Publications, Incorporated. This book was released on 2002-04-18 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Extensively updated to reflect recent research and new theoretical literature, this much-anticipated Second Edition applies a gender lens to the field of public administration, looking at issues of status, power, leadership, legitimacy and change. The author examines the extent of women's historical progress as public employees, their current status in federal, state, and local governments, the peculiar nature of the organizational reality they experience, and women's place in society at large as it is shaped by government.