Ten Years to Midnight

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Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523088761
Total Pages : 156 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis Ten Years to Midnight by : Blair H. Sheppard

Download or read book Ten Years to Midnight written by Blair H. Sheppard and published by Berrett-Koehler Publishers. This book was released on 2020-08-04 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Shows how humans have brought us to the brink and how humanity can find solutions. I urge people to read with humility and the daring to act.” —Harpal Singh, former Chair, Save the Children, India, and former Vice Chair, Save the Children International In conversations with people all over the world, from government officials and business leaders to taxi drivers and schoolteachers, Blair Sheppard, global leader for strategy and leadership at PwC, discovered they all had surprisingly similar concerns. In this prescient and pragmatic book, he and his team sum up these concerns in what they call the ADAPT framework: Asymmetry of wealth; Disruption wrought by the unexpected and often problematic consequences of technology; Age disparities--stresses caused by very young or very old populations in developed and emerging countries; Polarization as a symptom of the breakdown in global and national consensus; and loss of Trust in the institutions that underpin and stabilize society. These concerns are in turn precipitating four crises: a crisis of prosperity, a crisis of technology, a crisis of institutional legitimacy, and a crisis of leadership. Sheppard and his team analyze the complex roots of these crises--but they also offer solutions, albeit often seemingly counterintuitive ones. For example, in an era of globalization, we need to place a much greater emphasis on developing self-sustaining local economies. And as technology permeates our lives, we need computer scientists and engineers conversant with sociology and psychology and poets who can code. The authors argue persuasively that we have only a decade to make headway on these problems. But if we tackle them now, thoughtfully, imaginatively, creatively, and energetically, in ten years we could be looking at a dawn instead of darkness.

Strategic Customer Service

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Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 081441334X
Total Pages : 274 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Strategic Customer Service by : John A. GOODMAN

Download or read book Strategic Customer Service written by John A. GOODMAN and published by AMACOM Div American Mgmt Assn. This book was released on 2009-05-13 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The success of any organization depends on high-quality customer service. But for companies that strategically align customer service with their overall corporate strategy, it can transcend typical good business to become a profitable word-of-mouth machine that will transform the bottom line. Drawing on over thirty years of research for companies such as 3M, American Express, Chik-Fil-A, USAA, Coca-Cola, FedEx, GE, Cisco Systems, Neiman Marcus, and Toyota, author Goodman uses formal research, case studies, and patented practices to show readers how they can: • calculate the financial impact of good and bad customer service • make the financial case for customer service improvements • systematically identify the causes of problems • align customer service with their brand • harness customer service strategy into their organization's culture and behavior Filled with proven strategies and eye-opening case studies, this book challenges many aspects of conventional wisdom—using hard data—and reveals how any organization can earn more loyalty, win more customers...and improve their financial bottom line.

Strategic Business Partner

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Publisher : Berrett-Koehler Publishers
ISBN 13 : 157675801X
Total Pages : 300 pages
Book Rating : 4.5/5 (767 download)

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Book Synopsis Strategic Business Partner by : Dana Gaines Robinson

Download or read book Strategic Business Partner written by Dana Gaines Robinson and published by Berrett-Koehler Publishers. This book was released on 2005-03-01 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research clearly indicates that there is a strong need for the Human Resources (HR) function, and the people in it, to adopt a more strategic and business-linked approach. In one study business executives ranked the HR function as third, after sales and customer service, as a function that makes a very significant contribution to a company's bottom line. Unfortunately research also indicates that few HR functions have become strategic. Most still operate in a primarily administrative and tactical manner—the very work that is increasingly being outsourced. Clearly there is a gap between what business leaders and employees need from their HR departments and what HR is providing. HR functions must become more integrated into the business, with some people on the HR team assuming the role of Strategic Business Partner (SBP). Here, Dana and Jim Robinson offer guidance for HR, Organization Development and Learning professionals who aspire to transform themselves into effective Strategic Business Partners. They explain how SBPs build partnerships, based upon credibility and trust, with key organization leaders. These partnerships provide SBPs with opportunities to identify and support projects directly aligned with business goals. The success of these projects deepens the SBPs' credibility, enabling them to be viewed as strategic partners. At this higher level of accountability, SBPs work with business leaders to form long-range business strategies and plans, creating and implementing people initiatives that link into and support the business strategies and plans. This practical guide offers case studies, exercises, tips, and tools you can use to become a Strategic Business Partner in your organization.

Strategic Business Management

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Publisher : John Wiley & Sons
ISBN 13 : 1937352358
Total Pages : 176 pages
Book Rating : 4.9/5 (373 download)

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Book Synopsis Strategic Business Management by : Gary Cokins

Download or read book Strategic Business Management written by Gary Cokins and published by John Wiley & Sons. This book was released on 2017-05-15 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting core theories alongside practical applications, this publication will help students understand how to effectively move an organization toward strategic goals. Author Gary Cokins uses his deep knowledge of the subject matter to deliver an easy-to-follow road map to effective and strategic management through: Establishing the integral links between planning and performance Demonstrating how risk management and performance assessment impact planning Applying business analytics and Big Data in the finance and accounting functions as well as marketing, sales, operations and other functions Evaluating the effectiveness of a strategy map and the balanced scorecard as a management tool Tying budgeting to strategy and measuring the effectiveness of both via ongoing performance Written in a plain, straight-forward fashion that will allow students to draw immediate value from its content, this book pulls together several topics in an elegant yet sophisticated approach. It uses detailed graphics and diagrams to provide students with a clear understanding of the dynamic intersection between key management and organization leadership topics that management accountants need to master in order to fill a strategic leadership role within their organizations.

Strategic Business Services

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Author :
Publisher : OECD Publishing
ISBN 13 : 9264173595
Total Pages : 227 pages
Book Rating : 4.2/5 (641 download)

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Book Synopsis Strategic Business Services by : OECD

Download or read book Strategic Business Services written by OECD and published by OECD Publishing. This book was released on 1999-09-13 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents 21 country case studies on strategic business sercices which comprise services in computer software and information processing, research and development and technical testing, marketing, business organisation (management consultancy and labour recruitment) and HR development.

Strategic Management of Professional Service Firms

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Publisher :
ISBN 13 : 9788763000499
Total Pages : 191 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Strategic Management of Professional Service Firms by : Bente Løwendahl

Download or read book Strategic Management of Professional Service Firms written by Bente Løwendahl and published by . This book was released on 2000-01 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry

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Author :
Publisher : IGI Global
ISBN 13 : 152259938X
Total Pages : 358 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry by : Carvalho, Luisa Cagica

Download or read book Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry written by Carvalho, Luisa Cagica and published by IGI Global. This book was released on 2019-08-30 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: The international tourism industry has seen increased growth in the past few years as millions of individuals continue to travel worldwide. As one of the world’s largest economic sectors, creating jobs, driving exports, and generating prosperity worldwide, hospitality and tourism management needs to continually be explored in order to update best business models and practice. Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry is an essential reference source that emphasizes emergent and innovative aspects and new challenges and issues within the industry with a particular focus on demand, supply, and destination management. Featuring research on topics such as circular economy, consumer behavior, and social networking, this book is ideally designed for business professionals, executives, hotel managers, event coordinators, restaurateurs, travel agents, tour directors, policymakers, government officials, industry professionals, researchers, students, and academicians.

Strategic Business Partner

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 9781576752838
Total Pages : 283 pages
Book Rating : 4.7/5 (528 download)

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Book Synopsis Strategic Business Partner by : Dana Gaines Robinson

Download or read book Strategic Business Partner written by Dana Gaines Robinson and published by Berrett-Koehler Publishers. This book was released on 2004 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: The success of these projects deepens the SBPs' credibility, enabling them to be viewed as strategic partners. At this higher level of accountability, SBPs work with business leaders to form long-range business strategies and plans, creating and implementing people initiatives that link into and support the business strategies and plans.

101 Marketing Strategies for Accounting, Law, Consulting, and Professional Services Firms

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Publisher : John Wiley & Sons
ISBN 13 : 0471654752
Total Pages : 290 pages
Book Rating : 4.4/5 (716 download)

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Book Synopsis 101 Marketing Strategies for Accounting, Law, Consulting, and Professional Services Firms by : Troy Waugh

Download or read book 101 Marketing Strategies for Accounting, Law, Consulting, and Professional Services Firms written by Troy Waugh and published by John Wiley & Sons. This book was released on 2004-04-26 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Troy Waugh—'the rainmakers' rainmaker'—has provided a well-designed blueprint for selling professional services that skillfully draws upon his more than thirty years in the field. This practical, highly focused guide to the selling process can help our firms achieve sales successes measured not only by effort but also by bottom-line results." —Howard B. Allenberg, vice chairman and CIO, BDO Seidman, LLP Finally, peerless focus on how to break into all aspects of the selling process and the currents of relationship and buyer development. Learn how to build your personal and firm business more successfully. Covers the process of relationship and buyer development. Provides proven strategies from hundreds of the world's successful firms. Order your copy today!

Fit for Growth

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Publisher : John Wiley & Sons
ISBN 13 : 1119268532
Total Pages : 296 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Fit for Growth by : Vinay Couto

Download or read book Fit for Growth written by Vinay Couto and published by John Wiley & Sons. This book was released on 2017-01-10 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical approach to business transformation Fit for Growth* is a unique approach to business transformation that explicitly connects growth strategy with cost management and organization restructuring. Drawing on 70-plus years of strategy consulting experience and in-depth research, the experts at PwC’s Strategy& lay out a winning framework that helps CEOs and senior executives transform their organizations for sustainable, profitable growth. This approach gives structure to strategy while promoting lasting change. Examples from Strategy&’s hundreds of clients illustrate successful transformation on the ground, and illuminate how senior and middle managers are able to take ownership and even thrive during difficult periods of transition. Throughout the Fit for Growth process, the focus is on maintaining consistent high-value performance while enabling fundamental change. Strategy& has helped major clients around the globe achieve significant and sustained results with its research-backed approach to restructuring and cost reduction. This book provides practical guidance for leveraging that expertise to make the choices that allow companies to: Achieve growth while reducing costs Manage transformation and transition productively Create lasting competitive advantage Deliver reliable, high-value performance Sustainable success is founded on efficiency and high performance. Companies are always looking to do more with less, but their efforts often work against them in the long run. Total business transformation requires total buy-in, and it entails a series of decisions that must not be made lightly. The Fit for Growth approach provides a clear strategy and practical framework for growth-oriented change, with expert guidance on getting it right. *Fit for Growth is a registered service mark of PwC Strategy& Inc. in the United States

Strategy That Works

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Publisher : Harvard Business Review Press
ISBN 13 : 1625275218
Total Pages : 277 pages
Book Rating : 4.6/5 (252 download)

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Book Synopsis Strategy That Works by : Paul Leinwand

Download or read book Strategy That Works written by Paul Leinwand and published by Harvard Business Review Press. This book was released on 2016-01-12 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to close the gap between strategy and execution Two-thirds of executives say their organizations don’t have the capabilities to support their strategy. In Strategy That Works, Paul Leinwand and Cesare Mainardi explain why. They identify conventional business practices that unintentionally create a gap between strategy and execution. And they show how some of the best companies in the world consistently leap ahead of their competitors. Based on new research, the authors reveal five practices for connecting strategy and execution used by highly successful enterprises such as IKEA, Natura, Danaher, Haier, and Lego. These companies: • Commit to what they do best instead of chasing multiple opportunities • Build their own unique winning capabilities instead of copying others • Put their culture to work instead of struggling to change it • Invest where it matters instead of going lean across the board • Shape the future instead of reacting to it Packed with tools you can use for building these five practices into your organization and supported by in-depth profiles of companies that are known for making their strategy work, this is your guide for reconnecting strategy to execution.

Strategic Business Services

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Author :
Publisher :
ISBN 13 :
Total Pages : 235 pages
Book Rating : 4.:/5 (15 download)

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Book Synopsis Strategic Business Services by : Organisation for Economic Co-operation and Development

Download or read book Strategic Business Services written by Organisation for Economic Co-operation and Development and published by . This book was released on 1999 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Strategic Business Planning

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Publisher : Kogan Page Publishers
ISBN 13 : 9780749442712
Total Pages : 388 pages
Book Rating : 4.4/5 (427 download)

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Book Synopsis Strategic Business Planning by : Clive Reading

Download or read book Strategic Business Planning written by Clive Reading and published by Kogan Page Publishers. This book was released on 2004 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical manual dispels the mystique of strategy and planning avoiding theory and academic jargon. It is based on the direct experiences of many organisations who have implemented the process and praised the results.

Strategic Business Forecasting: A Structured Approach to Shaping the Future of Your Business

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071626174
Total Pages : 239 pages
Book Rating : 4.0/5 (716 download)

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Book Synopsis Strategic Business Forecasting: A Structured Approach to Shaping the Future of Your Business by : Simon Ramo

Download or read book Strategic Business Forecasting: A Structured Approach to Shaping the Future of Your Business written by Simon Ramo and published by McGraw Hill Professional. This book was released on 2009-03-07 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A helpful read not just for corporate strategists but for almost anyone looking ahead.” Los Angeles Times What's Your Next Big Move? At the turn of the century, Western Union passed on the chance to dominate the telephone industry. Later, General Electric concluded that a new invention called television was doomed to fail. And very recently, decision makers at the highest level were taken off-guard when the global economy dropped from under their feet--and took their companies with it. Today, only those business leaders with the power of long-term foresight will seize and hold true competitive advantage. But can managers really predict the future? Yes, to a greater extent than one might expect. Strategic Business Forecasting shows how to identify and quantify possible events that may affect your business. Applying creativity, personal experience, and the lessons of history, you can use such forecasting to develop plans that will help your organization compete. Drs. Simon Ramo and Ronald Sugar, two giants of the aerospace industry, share their Four-Measures Rating system to help you explore the world of possibilities--thoroughly and systematically. Under their tutelage, you will be equipped to: Create a comprehensive list of possible scenarios concerning your business Utilize a scoring system to rate each scenario's merit as a serious and useful prediction Develop an effective plan that strategically shapes the future of your organization The authors provide vivid illustrations of the Four-Measures system at work with real-world examples of both forecasting failures and successes. No one can predict perfectly, and the authors don't promise magic. With the approach described in Strategic Business Forecasting, however, you can ensure your organization is better poised to seize future opportunities, avoid pitfalls, and handle anything the increasingly volatile global economy throws your way.

Corporate Strategic Business Sourcing

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Publisher : Bloomsbury Publishing USA
ISBN 13 : 0313008051
Total Pages : 230 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis Corporate Strategic Business Sourcing by : Kevin Maromonte

Download or read book Corporate Strategic Business Sourcing written by Kevin Maromonte and published by Bloomsbury Publishing USA. This book was released on 1998-02-18 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is your company saving money by using outside suppliers? Is outsourcing reliable? As a result, is your company gaining a competitive edge? Or would the company do better by keeping some of the efforts in-house? And how is the performance of outside suppliers and in-house functions measured to facilitate effective sourcing decisions? These are questions the author, a specialist in corporate performance improvement, tackles in this book. The answers are surprising, and the guidance presented will have far-reaching benefits for organizations. He maintains that companies' expectations from outsourcing are not being met, because there is not a methodical approach to measuring and evaluating the performance of sources. By fully assessing the performance of available sources, the best can be selected and the company can benefit long term. Succinctly and comprehensively, Maromonte guides companies step by step through his proprietary techniques for sourcing performance assessment and decision making. His book will be an important, useful resource for senior management and executives, operations managers, finance, purchasing and quality professional, and anyone with responsibility for bottom-line results. To improve competitiveness in the global marketplace, companies are reducing costs through outsourcing—the purchase of goods and services from suppliers. In many cases, outsourcing is less expensive for companies than producing these goods and services internally. Companies, however, do not always achieve their ultimate goal of competing more effectively. This is because decisions to outsource are primarily based on the promise of lower direct costs, without considering other source performance criteria that also impact costs and ultimately competitiveness. Corporate Strategic Business Sourcing guides management in selecting the best sources—those that will raise performance to world-class levels and improve competitiveness. To improve sourcing decisions, the concept of the Strategic Business Unit, or SBU, is applied to each source being considered to provide the company with goods and services. Following the SBU approach, similar product and service lines are grouped together in the corporation. As a result quality levels, delivery performance, customer service, and product advancements, as well as costs, are more easily measured and improved. Just as the focus on these five criteria leads to improved SBU performance, the same approach can be applied to enhance the performance of the individual sources of goods and services. This is accomplished by similarily quantifying and improving the quality, delivery, cost, customer service and product advancement performance of the companies' sources, whether outside suppliers or in-house functions.

Business Strategy

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Publisher : John Wiley & Sons
ISBN 13 : 1118893220
Total Pages : 101 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis Business Strategy by : Patrick J. Stroh

Download or read book Business Strategy written by Patrick J. Stroh and published by John Wiley & Sons. This book was released on 2014-03-11 with total page 101 pages. Available in PDF, EPUB and Kindle. Book excerpt: Embrace strategies for improving your business and reaching your organization's goals "I wholeheartedly agree with Patrick Stroh: Good leaders understand strategy and good strategists need to be good leaders. Make this book a strategic tool for improving your business strategy." — Harvey Mackay, author of the #1 New York Times bestsellerSwim With The Sharks Without Being Eaten Alive In today's fast-moving and competitive business environment, strong leadership, insightful strategy, and effective innovation are critical links to staying ahead of your competition. Getting your business house in order can often be complicated, but does it really have to be? How do you take MBA 101 lessons, great models, and exceptional concepts and put them into play in the real world? Business Strategy: Plan, Execute, Win! strives to answers these questions in an educational and entertaining format. Working as a Fortune 20 practitioner with C-level executives, author Patrick Stroh has a keen understanding of the role played by current day strategists. With 5 chapters following the format of "All I Ever Needed to Learn About Business Strategy I Learned..." At the Movies, On the Farm, On Shark Tank, On Hell's Kitchen, and From the Bible, readers will gain valuable strategic insight regardless of industry, business maturity, or current business turbulence and how to apply these insights based on the factors impacting their own business. Each chapter ends with a One Chapter Conclusion, Two Gold Nuggets the reader is to write down and Three Additional Resources/Tools for more information, offering a practical roadmap to simplifying your success.

Strategic Management of Professional Service Firms

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 3642160638
Total Pages : 211 pages
Book Rating : 4.6/5 (421 download)

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Book Synopsis Strategic Management of Professional Service Firms by : Stephan Kaiser

Download or read book Strategic Management of Professional Service Firms written by Stephan Kaiser and published by Springer Science & Business Media. This book was released on 2010-11-19 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketing as well as people, organizational and strategic issues. In understanding critical resources managers and partners will be able to effectively develop and exploit them. The book contains practical advice and offers a profound insight into the managerial excellence of service companies.