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Stop Harming Customers
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Book Synopsis Stop Harming Customers by : David Silverman
Download or read book Stop Harming Customers written by David Silverman and published by Business Expert Press. This book was released on 2023-12-08 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the year 2000, banks have been fined almost a third of a trillion dollars. Yet, every year billions more are imposed. Why? This book explains why banks break the law (it’s not just the money), explains the challenges facing Compliance functions, considers that the majority of financiers don’t want to do wrong, and puts forth a proposal to stop banks from harming customers. The lessons in this book are applicable to any business where profit motives can conflict with customer benefit–in short, every business. (And if you’re interested in cryptocurrency, this book’s for you too!)
Book Synopsis Stop Harming Customers by : David Silverman
Download or read book Stop Harming Customers written by David Silverman and published by . This book was released on 2023-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the year 2000, banks have been fined almost a third of a trillion dollars. Yet, every year billions more are imposed. Why? This book explains why banks break the law (it's not just the money), explains the challenges facing Compliance functions, considers that the majority of financiers don't want to do wrong, and puts forth a proposal to stop banks from harming customers. The lessons in this book are applicable to any business where profit motives can conflict with customer benefit-in short, every business. (And if you're interested in cryptocurrency, this book's for you too!)
Book Synopsis The Adolescent and Young Adult Self-harming Treatment Manual by : Matthew D. Selekman
Download or read book The Adolescent and Young Adult Self-harming Treatment Manual written by Matthew D. Selekman and published by W. W. Norton & Company. This book was released on 2009 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: A detailed treatment protocol for working with self-harming adolescents and young adults.
Book Synopsis Pluralistic Sand-Tray Therapy by : Doreen Fleet
Download or read book Pluralistic Sand-Tray Therapy written by Doreen Fleet and published by Taylor & Francis. This book was released on 2022-07-15 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, Fleet provides the first comprehensive guide to implementing sand-tray therapy within a pluralistic framework. Pluralistic Sand-Tray Therapy offers several unique contributions to a theoretical understanding of the therapeutic process, including the dynamic phenomenological field incorporating the concept of phenomenological shift and the introduction to two sand-tray specific mechanisms that aid the therapeutic process by facilitating the client’s discovery in a unique way. Theory is applied to practice with step-by-step detailed guidance on how to deliver effective pluralistic sand-tray therapy from the initial appointment to the end of therapy. Each theoretical concept and practical direction is supported by case study findings, including photographs taken during real sessions. This book will be an essential text for academics and students of psychotherapy and counselling seeking to understand the impact and implementation of sand-tray therapy. It also offers a complete guide for practicing counsellors and psychotherapists, including arts and play therapists, who wish to use sand-tray therapy in their work.
Book Synopsis Why Do We Hurt Ourselves? by : Baptiste Brossard
Download or read book Why Do We Hurt Ourselves? written by Baptiste Brossard and published by Indiana University Press. This book was released on 2018-06-14 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: A sociological analysis of self-injury, the causes of it, and the conditions surrounding those who commit it. Why does an estimated 5% of the general population intentionally and repeatedly hurt themselves? What are the reasons certain people resort to self-injury as a way to manage their daily lives? In Why Do We Hurt Ourselves, sociologist Baptiste Brossard draws on a five-year survey of self-injurers and suggests that the answers can be traced to social, more than personal, causes. Self-injury is not a matter of disturbed individuals resorting to hurting themselves in the face of individual weaknesses and difficulties. Rather, self-injury is the reaction of individuals to the tensions that compose, day after day, the tumultuousness of their social life and position. Self-harm is a practice that people use to self-control and maintain order—to calm down, or to avoid “going haywire” or “breaking everything.” More broadly, through this research Brossard works to develop a perspective on the contemporary social world at large, exploring quests for self-control in modern Western societies.
Book Synopsis Psychiatric Nursing Care Plans - E-Book by : Katherine M. Fortinash
Download or read book Psychiatric Nursing Care Plans - E-Book written by Katherine M. Fortinash and published by Elsevier Health Sciences. This book was released on 2006-05-16 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: The most comprehensive psychiatric nursing care planning text available assists students and practitioners in providing effective care in a variety of settings. Clear presentation of information, consistent use of the nursing process, correlation of nursing and medical diagnoses, and prioritization of interventions make this text an invaluable resource. Grounded in the latest classification of the Diagnostic and Statistical Manual of Mental Disorders (DSM-IV-TR) and the most current list of NANDA-approved nursing diagnoses, this text covers a wide range of disorders, their psychopathology, and appropriate nursing interventions with rationales. Care plans use real clinical situations and include therapeutic and nontherapeutic dialogue examples to familiarize nurses with likely scenarios and equip them with the tools they need to feel confident in any clinical setting. The first chapter, The Nursing Process, effectively describes the central principles of psychiatric nursing practice in detailing the ANA's six-step nursing process along with additional information on therapeutic nurse-client communication skills, client history and assessment tools, NIC and NOC, and more. The six-step nursing process format is maintained throughout to emphasize a practice-oriented, problem-solving approach to psychiatric care. Major psychiatric disorders are reviewed consistently and completely with sections including Etiology, Epidemiology, Assessment and Diagnostic Criteria, Interventions, and Prognosis and Discharge Criteria. With this basis of knowledge, relevant care plans are offered in the second section of each chapter. Care plans based on DSM-IV-TR medical and NANDA nursing diagnoses are logically and consistently organized with Assessment Data, Outcome Criteria, Planning and Implementation, and Evaluation sections. Assessment Data sections include detailed related factors (etiology) and defining characteristics or risk factors as appropriate for the specific diagnosis. Outcome Criteria sections give the reader clear indications of the desired end state. Planning and Implementation sections list specific, relevant, and practical nursing interventions with rationales in a clear, comprehensible two-column format. UNIQUE! Therapeutic and non-therapeutic dialogue examples are presented throughout to promote more effective client communication. Evaluation sections state the role of outcome evaluation as a critical and ongoing step in the nursing process. Client and Family Teaching boxes include Nurse Needs to Know and Teach Client and Family sections covering all aspects of post-treatment instructions for clients and caregivers. DSM-IV-TR boxes list all related DSM-IV-TR diagnoses for quick reference. Helpful appendices contain information and strategies that are timely and useful in the care of clients with mental and emotional disorders including such topics as psychiatric and psychosocial therapies, grief and loss, spirituality, and many more.
Download or read book Managing Self-Harm written by Anna Motz and published by Routledge. This book was released on 2009-09-10 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to help clinicians, people who self-harm and their families and carers to understand its causes, meaning and treatment, this book explores unconscious meanings for self-harming and the sense in which it is a language of the body.
Book Synopsis The Aesthetics of Self-Harm by : Zoe Alderton
Download or read book The Aesthetics of Self-Harm written by Zoe Alderton and published by Routledge. This book was released on 2018-05-11 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Aesthetics of Self-Harm presents a new approach to understanding parasuicidal behaviour, based upon an examination of online communities that promote performances of self-harm in the pursuit of an idealised beauty. The book considers how online communities provide a significant level of support for self-harmers and focuses on relevant case studies to establish a new model for the comprehension of the online supportive community. To do so, Alderton explores discussions of self-harm and disordered eating on social networks. She examines aesthetic trends that contextualise harmful behavior and help people to perform feelings of sadness and vulnerability online. Alderton argues that the traditional understanding of self-violence through medical discourse is important, but that it misses vital elements of human group activity and the motivating forces of visual imagery. Covering psychiatry and psychology, rhetoric and sociology, this book provides essential reading for psychologists, sociologists and anthropologists exploring group dynamics and ritual, and rhetoricians who are concerned with the communicative powers of images. It should also be of great interest to medical professionals dealing with self-harming patients.
Book Synopsis A History of Cyber Security Attacks by : Bruce Middleton
Download or read book A History of Cyber Security Attacks written by Bruce Middleton and published by CRC Press. This book was released on 2017-07-28 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stories of cyberattacks dominate the headlines. Whether it is theft of massive amounts of personally identifiable information or the latest intrusion of foreign governments in U.S. government and industrial sites, cyberattacks are now important. For professionals and the public, knowing how the attacks are launched and succeed is vital to ensuring cyber security. The book provides a concise summary in a historical context of the major global cyber security attacks since 1980. Each attack covered contains an overview of the incident in layman terms, followed by a technical details section, and culminating in a lessons learned and recommendations section.
Book Synopsis Ugly Prey by : Emilie Le Beau Lucchesi
Download or read book Ugly Prey written by Emilie Le Beau Lucchesi and published by Chicago Review Press. This book was released on 2017-05-01 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ugly Prey tells the riveting story of poor Italian immigrant Sabella Nitti, the first woman ever sentenced to hang in Chicago, in 1923, for the alleged murder of her husband. Journalist Emilie Le Beau Lucchesi leads readers through the case, showing how, with no evidence and no witnesses, Nitti was the target of an obsessed deputy sheriff and the victim of a faulty legal system. She was also—to the men who convicted her and reporters fixated on her—ugly. For that unforgiveable crime, the media painted her as a hideous, dirty, and unpredictable immigrant, almost an animal. Featuring two other fascinating women—the ambitious and ruthless journalist who helped demonize Sabella through her reports and the brilliant, beautiful, 23-year-old lawyer who helped humanize her with a jailhouse makeover—Ugly Prey is not just a page-turning courtroom drama but also a thought-provoking look at the intersection of gender, ethnicity, and class within the American justice system.
Book Synopsis Acceptance-Based Behavioral Therapy by : Lizabeth Roemer
Download or read book Acceptance-Based Behavioral Therapy written by Lizabeth Roemer and published by Guilford Publications. This book was released on 2020-07-24 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developed over decades of ongoing clinical research, acceptance-based behavioral therapy (ABBT) is a flexible framework with proven effectiveness for treating anxiety disorders and co-occurring problems. This authoritative guide provides a complete overview of ABBT along with practical guidelines for assessment, case formulation, and individualized intervention. Clinicians learn powerful ways to help clients reduce experiential avoidance; cultivate acceptance, self-compassion, and mindful awareness; and increase engagement in personally meaningful behaviors. Illustrated with vivid case material, the book includes 29 reproducible handouts and forms. Purchasers get access to a companion website where they can download printable copies of the reproducible materials and audio recordings of guided meditation practices. A separate website for clients includes the audio recordings only.
Book Synopsis Self-Harm and Eating Disorders in Schools by : Pooky Knightsmith
Download or read book Self-Harm and Eating Disorders in Schools written by Pooky Knightsmith and published by Jessica Kingsley Publishers. This book was released on 2015-04-21 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Self-harm and eating disorders are present in almost every school and they frequently co-occur. This book provides the vital guidance that school staff need to spot early warning signs, understand triggers and support the students in their care effectively. This very practical guide helps educational professionals to gain a better understanding of self-harm and eating disorders by dispelling the myths and misconceptions that surround these behaviours. The book provides advice on whole-school policies and procedures as well as day-to-day strategies to implement in lessons, at mealtimes and in one-on-one sessions. It explains how to respond to disclosures, make referrals and work alongside parents to assist in the road to recovery.
Book Synopsis The Mindfulness Workbook for Teen Self-Harm by : Gina M. Biegel
Download or read book The Mindfulness Workbook for Teen Self-Harm written by Gina M. Biegel and published by New Harbinger Publications. This book was released on 2019-09-01 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Powerful mindfulness tools to help you move beyond self-harming thoughts and behaviors, so you can get back to living your life. Being a teen in today’s world isn’t easy. Maybe you’ve been bullied. Maybe you feel like your family or friends just don’t get you. Or maybe you feel like you don’t have control of your life, or you’re just tired of trying to be perfect all the time. You aren’t alone. Many teens struggle with difficult feelings and thoughts—and sometimes, when these thoughts feel overwhelming, you just want to feel something else. This is where self-harming behaviors, such as cutting, come in. But there are better ways to manage your pain. This book will help guide you. In this workbook, you’ll learn about the power of mindfulness, and how it can help you create your own special space for simply being with your thoughts. When you’re dealing with difficult emotions, you’ll have this safe space to go to again and again—no matter where you are or what you’re doing. You’ll learn how to be mindful of your senses, techniques for managing difficult feelings before they escalate, and move past self-judgment to embrace self-compassion and self-awareness. Pain is a normal part of life—it’s how you react to this pain that really matters. Let this workbook guide you toward better strategies for dealing with stress and emotional pain, so you can be safe, happy, and in control of your life.
Book Synopsis Understanding and Responding to Self-Harm by : Allan House
Download or read book Understanding and Responding to Self-Harm written by Allan House and published by Profile Books. This book was released on 2019-06-06 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: Self-harm is increasingly prevalent in our society. But few of us understand why, or know what to do to help ourselves, friends or family in such situations. It can be very isolating. Understanding and Responding to Self-Harm aims to fill this gap, providing practical information and advice for anyone who has an experience of self-harm. Showing the various forms self-harm can take, this book explores the reasons behind it, and offers advice on self-management, support to others, and what services are available. Full of clear, thoughtful advice for those who may be thinking of harming themselves, or have already done so, as well as guidance for families and friends on helpful strategies and responses - and ones to avoid - it uses evidence from research and direct experience to provide an essential resource.
Book Synopsis The Parent's Guide to Self-Harm by : Jane Smith
Download or read book The Parent's Guide to Self-Harm written by Jane Smith and published by Lion Books. This book was released on 2012-10-10 with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first book on self-harm written for parents by parents. Are you concerned that your child may be self-harming? Are you wondering what to do for the best? Do you need more information and help? If so, this is the book for you. An ever-increasing number of young people are turning to self-harm in order to cope with the pressures of modern living, and this poses a huge problem for parents and others who care for them. This book provides the answers you need to questions such as: - How do I know for sure whether my child is self-harming? - How should I approach my child? - What help and treatment is available to us? - What can I do to help my child? - How have other parents coped? Full of the real-life experiences of other parents who have been there, this is a practical book that will both inform and equip you to help your child and yourself through this difficult time.
Download or read book The Ends of Harm written by Victor Tadros and published by Oxford University Press on Demand. This book was released on 2011-09-15 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can the brutal and costly enterprise of criminal punishment be justified? This book makes a provocative, original contribution to the philosophical literature and debate on the morality of punishing, arguing that punishment is justified in the duties that offenders incur as a result of their wrongdoing.
Book Synopsis The Oxford Handbook of Dialectical Behaviour Therapy by : Michaela A. Swales
Download or read book The Oxford Handbook of Dialectical Behaviour Therapy written by Michaela A. Swales and published by Oxford University Press. This book was released on 2018-10-25 with total page 1008 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dialectical behavior therapy (DBT) is a specific type of cognitive-behavioral psychotherapy developed in the late 1980s by psychologist Marsha M. Linehan to help better treat borderline personality disorder. Since its development, it has also been used for the treatment of other kinds of mental health disorders. The Oxford Handbook of DBT charts the development of DBT from its early inception to the current cutting edge state of knowledge about both the theoretical underpinnings of the treatment and its clinical application across a range of disorders and adaptations to new clinical groups. Experts in the treatment address the current state of the evidence with respect to the efficacy of the treatment, its effectiveness in routine clinical practice and central issues in the clinical and programmatic implementation of the treatment. In sum this volume provides a desk reference for clinicians and academics keen to understand the origins and current state of the science, and the art, of DBT.
