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Statistical Methods In Process Management
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Book Synopsis Statistical Methods in Customer Relationship Management by : V. Kumar
Download or read book Statistical Methods in Customer Relationship Management written by V. Kumar and published by John Wiley & Sons. This book was released on 2012-07-26 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies that lead to future firm profitability, with emphasis on developing an understanding of Customer Relationship Management (CRM) models as the guiding concept for profitable customer management. To understand and explore the functioning of CRM models, this book traces the management strategies throughout a customer’s tenure with a firm. Furthermore, the book explores in detail CRM models for customer acquisition, customer retention, customer acquisition and retention, customer churn, and customer win back. Statistical Methods in Customer Relationship Management: Provides an overview of a CRM system, introducing key concepts and metrics needed to understand and implement these models. Focuses on five CRM models: customer acquisition, customer retention, customer churn, and customer win back with supporting case studies. Explores each model in detail, from investigating the need for CRM models to looking at the future of the models. Presents models and concepts that span across the introductory, advanced, and specialist levels. Academics and practitioners involved in the area of CRM as well as instructors of applied statistics and quantitative marketing courses will benefit from this book.
Book Synopsis Statistical Methods in Process Management. Capability and Performance. Machine Performance of a Multi-State Production Process by : British Standards Institute Staff
Download or read book Statistical Methods in Process Management. Capability and Performance. Machine Performance of a Multi-State Production Process written by British Standards Institute Staff and published by . This book was released on 1914-06-30 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: Statistical methods of analysis, Statistical quality control, Process control, Management, Performance, Quality control, Quality assurance, Data acquisition, Data processing, Estimation, Statistics
Book Synopsis Statistical Methods in Process Management - Capability and Performance by : International Organization for Standardization
Download or read book Statistical Methods in Process Management - Capability and Performance written by International Organization for Standardization and published by . This book was released on 2008 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Statistical Process Control for Managers by : Victor E. Sower
Download or read book Statistical Process Control for Managers written by Victor E. Sower and published by Business Expert Press. This book was released on 2014-08-31 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you have been frustrated by very technical statistical process control (SPC) training materials, then this is the book for you. This book focuses on how SPC works and why managers should consider using it in their operations. It provides you with a conceptual understanding of SPC so that appropriate decisions can be made about the benefits of incorporating SPC into the process management and quality improvement processes. Today, there is little need to make the necessary calculations by hand, so the author utilizes Minitab and NWA Quality Analyst—two of the most popular statistical analysis software packages on the market. Links are provided to the home pages of these software packages where trial versions may be downloaded for evaluation and trial use. The book also addresses the question of why SPC should be considered for use, the process of implementing SPC, how to incorporate SPC into problem identification, problem solving, and the management and improvement of processes, products, and services.
Book Synopsis Statistical Methods in Process Management. Capability and Performance. Process Capability Estimates and Performance Measures by : British Standards Institute Staff
Download or read book Statistical Methods in Process Management. Capability and Performance. Process Capability Estimates and Performance Measures written by British Standards Institute Staff and published by . This book was released on 1916-08-31 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: Statistical methods of analysis, Statistical quality control, Process control, Management, Performance, Quality management, Quality assurance, Production planning, Estimation, Measurement, Statistical distribution, Statistics
Book Synopsis Measuring the Software Process by : William A. Florac
Download or read book Measuring the Software Process written by William A. Florac and published by Addison-Wesley Professional. This book was released on 1999-07-15 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: "While it is usually helpful to launch improvement programs, many such programs soon get bogged down in detail. They either address the wrong problems, or they keep beating on the same solutions, wondering why things don't improve. This is when you need an objective way to look at the problems. This is the time to get some data." Watts S. Humphrey, from the Foreword This book, drawing on work done at the Software Engineering Institute and other organizations, shows how to use measurements to manage and improve software processes. The authors explain specifically how quality characteristics of software products and processes can be quantified, plotted, and analyzed so the performance of software development activities can be predicted, controlled, and guided to achieve both business and technical goals. The measurement methods presented, based on the principles of statistical quality control, are illuminated by application examples taken from industry. Although many of the methods discussed are applicable to individual projects, the book's primary focus is on the steps software development organizations can take toward broad-reaching, long-term success. The book particularly addresses the needs of software managers and practitioners who have already set up some kind of basic measurement process and are ready to take the next step by collecting and analyzing software data as a basis for making process decisions and predicting process performance. Highlights of the book include: Insight into developing a clear framework for measuring process behavior Discussions of process performance, stability, compliance, capability, and improvement Explanations of what you want to measure (and why) and instructions on how to collect your data Step-by-step guidance on how to get started using statistical process control If you have responsibilities for product quality or process performance and you are ready to use measurements to manage, control, and predict your software processes, this book will be an invaluable resource.
Book Synopsis Statistical Methods for SPC and TQM by : D Bissell
Download or read book Statistical Methods for SPC and TQM written by D Bissell and published by CRC Press. This book was released on 1994-05-15 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: Statistical Methods for SPC and TQM sets out to fill the gap for those in statistical process control (SPC) and total quality management (TQM) who need a practical guide to the logical basis of data presentation, control charting, and capability indices. Statistical theory is introduced in a practical context, usually by way of numerical examples. Several methods familiar to statisticians have been simplified to make them more accessible. Suitable tabulations of these functions are included; in several cases, effective and simple approximations are offered. Contents Data Collection and Graphical Summaries Numerical Data Summaries-Location and Dispersion Probability and Distribution Sampling, Estimation, and Confidence Sample Tests of Hypothesis; "Significance Tests" Control Charts for Process Management and Improvement Control Charts for Average and Variation Control Charts for "Single-Valued" Observations Control Charts for Attributes and Events Control Charts: Problems and Special Cases Cusum Methods Process Capability-Attributes, Events, and Normally Distributed Data Capability; Non-Normal Distributions Evaluating the Precision of a Measurement System (Gauge Capability) Getting More from Control Chart Data SPC in "Non-Product" Applications Appendices
Book Synopsis Statistical Methods in Process Management - Capability and Performance - Part 1: General Principles and Concepts ISO 22514-1 by :
Download or read book Statistical Methods in Process Management - Capability and Performance - Part 1: General Principles and Concepts ISO 22514-1 written by and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Statistical Methods in Process Management - Capability and Performance - Part 2: Process Capability and Performance of Time-dependent Process Models ISO 22514-2 by : Międzynarodowa Organizacja Normalizacyjna
Download or read book Statistical Methods in Process Management - Capability and Performance - Part 2: Process Capability and Performance of Time-dependent Process Models ISO 22514-2 written by Międzynarodowa Organizacja Normalizacyjna and published by . This book was released on 2013 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Statistical Methods in Process Management - Capability and Performance - Part 8: Machine Performance of a Multi-state Production Process ISO 22514-8 by : Międzynarodowa Organizacja Normalizacyjna
Download or read book Statistical Methods in Process Management - Capability and Performance - Part 8: Machine Performance of a Multi-state Production Process ISO 22514-8 written by Międzynarodowa Organizacja Normalizacyjna and published by . This book was released on 2014 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Statistical Methods in Process Management. Capability and Performance. Capability of Measurement Processes by : British Standards Institute Staff
Download or read book Statistical Methods in Process Management. Capability and Performance. Capability of Measurement Processes written by British Standards Institute Staff and published by . This book was released on 1912-09-30 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: Statistical methods of analysis, Statistical quality control, Process control, Management, Performance, Quality control, Quality assurance, Data acquisition, Data processing, Data analysis, Mechanical components
Book Synopsis Statistical Methods in Process Management. Capability and Performance. Process Capability and Performance of Time-Dependent Process Models by : British Standards Institute Staff
Download or read book Statistical Methods in Process Management. Capability and Performance. Process Capability and Performance of Time-Dependent Process Models written by British Standards Institute Staff and published by . This book was released on 1913-09-30 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: Production planning, Process control, Statistical quality control, Quality control, Statistical methods of analysis, Statistical distribution, Statistics, Performance, Mathematical calculations
Book Synopsis Statistical Methods in Process Management. Capability and Performance. General Principles and Concepts by : British Standards Institute Staff
Download or read book Statistical Methods in Process Management. Capability and Performance. General Principles and Concepts written by British Standards Institute Staff and published by . This book was released on 1914-06-30 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: Statistical methods of analysis, Statistical quality control, Process control, Management, Performance, Quality control, Quality assurance, Data acquisition, Data processing, Estimation, Statistics
Book Synopsis Statistical Methods in Process Management - Capability and Performance - Part 6: Process Capability Statistics for Characteristics Following a Multivariate Normal Distribution ISO 22514-6 by : Międzynarodowa Organizacja Normalizacyjna
Download or read book Statistical Methods in Process Management - Capability and Performance - Part 6: Process Capability Statistics for Characteristics Following a Multivariate Normal Distribution ISO 22514-6 written by Międzynarodowa Organizacja Normalizacyjna and published by . This book was released on 2013 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Statistical Methods in Process Management. Capability and Performance by : British Standards Institution
Download or read book Statistical Methods in Process Management. Capability and Performance written by British Standards Institution and published by . This book was released on 2021 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Statistical Methods in Process Management - Capability and Performance - Part 4: Process Capability Estimates and Performance Measures ISO/TR 22514-4 by :
Download or read book Statistical Methods in Process Management - Capability and Performance - Part 4: Process Capability Estimates and Performance Measures ISO/TR 22514-4 written by and published by . This book was released on 2007 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Statistical Methods in Process Management by : International Organization for Standardization
Download or read book Statistical Methods in Process Management written by International Organization for Standardization and published by . This book was released on 2009 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt:
