Special Issue The Transition From Product To Service In Business Markets

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Purchasing and Supply Chain Management

Author : Thomas E. Johnsen
Publisher : Routledge
ISBN 13 : 1317819209
Total Pages : 443 pages
Book Rating : 4.3/5 (178 download)

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Book Synopsis Purchasing and Supply Chain Management by : Thomas E. Johnsen

Download or read book Purchasing and Supply Chain Management written by Thomas E. Johnsen and published by Routledge. This book was released on 2014-10-24 with total page 443 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the ground-breaking new book for aspiring purchasing and supply chain leaders and anyone with a keen interest in this rapidly evolving field. For too long business has focused on short-term cost advantages through low-cost country sourcing with little regard for the longer-term implications of global sustainability. As the first book to fully address the environmental, social and economic challenges of how companies manage purchasing and supply chains, it aims to inspire the development of current and future purchasing and supply chain leaders. In addition to explaining the basic principles and processes of both purchasing and supply chain management, the book evaluates how to develop strategic and sustainable purchasing and supply chain management. A key message is that purchasing and supply chain management needs to focus on value creation rather than cost cutting. This requires the development of completely new purchasing and supply chain models that involve closed-loop supply structures, supply chain transparency and collaboration with new stakeholders in traditional sourcing and supply chain processes. Aimed at students, educators and practitioners the book integrates sustainability into each chapter as a core element of purchasing and supply chain management. Incorporating case studies from industry into each chapter, the book strikes a balance between theoretical frameworks and guidelines for implementation in practice.

The Transition to a Market Economy: Special issues

Author : Paul Marer
Publisher :
ISBN 13 :
Total Pages : 472 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis The Transition to a Market Economy: Special issues by : Paul Marer

Download or read book The Transition to a Market Economy: Special issues written by Paul Marer and published by . This book was released on 1991 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods

Author : Delener, N.
Publisher : IGI Global
ISBN 13 : 1466600780
Total Pages : 732 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods by : Delener, N.

Download or read book Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods written by Delener, N. and published by IGI Global. This book was released on 2012-01-31 with total page 732 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce"--Provided by publisher.

Handbook of Service Science, Volume II

Author : Paul P. Maglio
Publisher : Springer
ISBN 13 : 3319985124
Total Pages : 845 pages
Book Rating : 4.3/5 (199 download)

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Book Synopsis Handbook of Service Science, Volume II by : Paul P. Maglio

Download or read book Handbook of Service Science, Volume II written by Paul P. Maglio and published by Springer. This book was released on 2018-10-16 with total page 845 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service Science. The novel work collected in these chapters is drawn from both new researchers who have grown-up with Service Science, as well as established researchers who are adapting their frames for the modern service context. The first Handbook of Service Science marked the emergence of Service Science when disciplinary studies of business-to-customer service systems intertwined to meet the needs of a new era of business-to-business and global service ecosystems. Today, the evolving discipline of Service Science involves advanced technologies, such as smartphones, cloud, social platforms, big data analytics, and artificial intelligence. These technologies are reshaping the service landscape, transforming both business models and public policy, ranging from retail and hospitality to transportation and communications. By looking through the eyes of today’s new Service Scientists, it is anticipated that value and grand challenges will emerge from the integration of theories, methods, and techniques brought together in the first volume, but which are now rooted more deeply in service-dominant logic and systems thinking in this second volume. The handbook is divided into four parts: 1) Service Experience--On the Human-centered Nature of Service; 2) Service Systems–On the Nature of Service Interactions; 3) Service Ecosystems–On the Broad Context of Service; 4) Challenges–On Rethinking the Theory and Foundations of Service Science. The chapters add clarity on how to identify, enable, and measure service, thus allowing for new ideas and connections made to physics, design, computer science, and data science and analytics for advancing service innovation and the welfare of society. Handbook of Service Science, Volume II offers a thorough reference suitable for a wide-reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.

Creating and Managing Superior Customer Value

Author : Arch G. Woodside
Publisher : Emerald Group Publishing
ISBN 13 : 184855172X
Total Pages : 488 pages
Book Rating : 4.8/5 (485 download)

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Book Synopsis Creating and Managing Superior Customer Value by : Arch G. Woodside

Download or read book Creating and Managing Superior Customer Value written by Arch G. Woodside and published by Emerald Group Publishing. This book was released on 2008-11-01 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advances theory and offers tools for measuring value dimensions and strength. This work focuses on advancing value theory, research and strategy in business-to-business contexts. It is suitable for improving thinking, decisions, and actions relating to the creation, marketing, and purchasing of superior value in products and services.

The Philosopher's Stone for Sustainability

Author : Yoshiki Shimomura
Publisher : Springer Science & Business Media
ISBN 13 : 3642328474
Total Pages : 539 pages
Book Rating : 4.6/5 (423 download)

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Book Synopsis The Philosopher's Stone for Sustainability by : Yoshiki Shimomura

Download or read book The Philosopher's Stone for Sustainability written by Yoshiki Shimomura and published by Springer Science & Business Media. This book was released on 2012-09-26 with total page 539 pages. Available in PDF, EPUB and Kindle. Book excerpt: Industrial Product-Service Systems (IPS2), which is defined as “an integrated industrial product and service offering that delivers value in use,” has expanded rapidly over the last decade. IPS2 has allowed us to achieve both high added value and high productivity and has enriched our QOL by improving the performance of products and services. We are now struggling with many awkward issues related to sustainability, but IPS2 is expected to be the “philosopher’s stone” for solving these issues. Following the pattern of conferences held in Cranfield in 2009, Linköping in 2010, and Braunschweig in 2011, the fourth International CIRP Conference on Industrial Product-Service Systems, held on November 8-9, 2012, in Tokyo, will cover various aspects of IPS2. Topics planned for this year’s conference reflect the latest IPS2 information in both the natural sciences and humanities and include case studies from various industries. IPS2 is still a relatively new field, so it is important to keep track of the entire context in order to promote more cross-sectional cooperation between multimodal fields and disciplines. The fourth International CIRP Conference on Industrial Product-Service Systems will serve as a vital platform for such collaborations and the discussion of new scientific ideas.

Smart Services Summit

Author : Shaun West
Publisher : Springer Nature
ISBN 13 : 3031603133
Total Pages : 289 pages
Book Rating : 4.0/5 (316 download)

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Book Synopsis Smart Services Summit by : Shaun West

Download or read book Smart Services Summit written by Shaun West and published by Springer Nature. This book was released on with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Business Periodicals Index

Author :
Publisher :
ISBN 13 :
Total Pages : 1920 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Business Periodicals Index by :

Download or read book Business Periodicals Index written by and published by . This book was released on 2009 with total page 1920 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Environmental Management in a Transition to Market Economy

Author : Carlo Carraro
Publisher : Editions TECHNIP
ISBN 13 : 9782710806806
Total Pages : 478 pages
Book Rating : 4.8/5 (68 download)

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Book Synopsis Environmental Management in a Transition to Market Economy by : Carlo Carraro

Download or read book Environmental Management in a Transition to Market Economy written by Carlo Carraro and published by Editions TECHNIP. This book was released on 1994 with total page 478 pages. Available in PDF, EPUB and Kindle. Book excerpt: The proceedings of an International Conference held in Geneva, Switzerland, January 1993, providing a comprehensive overview of environmental issues in Central European countries, and a look at possible problem-solving approaches with comparative studies based on some current Western practices. The volume is organized in three parts: environmental management--principles and experiences; challenges to Central European countries (Poland/Czechy and Slovaky//Hungary/Romania/ex-USSR/ex-East Germany); and systems analysis and techno-economic modeling. No index. Note: the $120 price is estimated; the publisher's price is 590 francs. Annotation copyright by Book News, Inc., Portland, OR

Digital and Social Media Marketing

Author : Nripendra P. Rana
Publisher : Springer Nature
ISBN 13 : 3030243745
Total Pages : 337 pages
Book Rating : 4.0/5 (32 download)

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Book Synopsis Digital and Social Media Marketing by : Nripendra P. Rana

Download or read book Digital and Social Media Marketing written by Nripendra P. Rana and published by Springer Nature. This book was released on 2019-11-11 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines issues and implications of digital and social media marketing for emerging markets. These markets necessitate substantial adaptations of developed theories and approaches employed in the Western world. The book investigates problems specific to emerging markets, while identifying new theoretical constructs and practical applications of digital marketing. It addresses topics such as electronic word of mouth (eWOM), demographic differences in digital marketing, mobile marketing, search engine advertising, among others. A radical increase in both temporal and geographical reach is empowering consumers to exert influence on brands, products, and services. Information and Communication Technologies (ICTs) and digital media are having a significant impact on the way people communicate and fulfil their socio-economic, emotional and material needs. These technologies are also being harnessed by businesses for various purposes including distribution and selling of goods, retailing of consumer services, customer relationship management, and influencing consumer behaviour by employing digital marketing practices. This book considers this, as it examines the practice and research related to digital and social media marketing.

NBS Special Publication

Author :
Publisher :
ISBN 13 :
Total Pages : 328 pages
Book Rating : 4.:/5 (3 download)

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Book Synopsis NBS Special Publication by :

Download or read book NBS Special Publication written by and published by . This book was released on 1968 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Procuring Complex Performance

Author : Nigel Caldwell
Publisher : Routledge
ISBN 13 : 1136903038
Total Pages : 342 pages
Book Rating : 4.1/5 (369 download)

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Book Synopsis Procuring Complex Performance by : Nigel Caldwell

Download or read book Procuring Complex Performance written by Nigel Caldwell and published by Routledge. This book was released on 2010-09-13 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the management of Procuring Complex Performance (PCP) in large-scale programmes that includes the downstream support phase in sectors such as construction, healthcare, transport, aerospace, marine and defence. It brings together a series of edited chapters to explain why the traditional combination of linear project management and highly detailed contracts are now unsuited to the dynamics of emerging customer requirements based on performance and outcome. Working with leading business professors across the UK and Europe, Caldwell and Howard present the case for why large-scale programmes of world class organizations often represent a shifting frontier between the boundaries of public-private provision and silos of operations expertise. Adopting a procurement perspective, the authors explain how complex performance means not just coping with the dynamics of buyer-supplier relationships, but incorporates the shift from production orientation towards availability of bundled services such as maintenance and upgrade delivered over extended, often multi-decade timeframes. The strength of ‘PCP’ is its empirical case-based support for new business models based on through-life management, availability contracting and service support which challenge simplistic notions of dyadic, hierarchical relationships and transfer of risk to the supply base. This unique publication is essential reading for scholars and practitioners seeking to understand the context of innovation and supply as a coordinated and integrated approach to managing and procuring complex performance.

Reframing the Game: The Transition to a New Sustainable Economy

Author : Mike Townsend
Publisher : Taylor & Francis
ISBN 13 : 1000947262
Total Pages : 114 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis Reframing the Game: The Transition to a New Sustainable Economy by : Mike Townsend

Download or read book Reframing the Game: The Transition to a New Sustainable Economy written by Mike Townsend and published by Taylor & Francis. This book was released on 2023-05-09 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Capitalism is fast approaching the tipping point into a new sustainable economy that will allow people and the planet to prosper. Pieces of a jigsaw are coming together and bringing into focus a picture of a new, vibrant, attractive and sustainable economic operating system. This quiet revolution is underway - if we could only allow it to flourish. This Special Issue of Building Sustainable Legacies brings together key voices in business and academia that show us how to accelerate towards this tipping point by exploring the role that business in society, responsible education, leadership techniques and legal reform will have in shaping the new sustainable economy. Including contributions from Paul Polman, Katrin Muff, Beate Sjafjell and Gabriele Zedlmayer, this outstanding collection proposes leading insights and innovative solutions to the challenge of creating new economies that work for people and the planet.

Distribution Data Guide

Author :
Publisher :
ISBN 13 :
Total Pages : 466 pages
Book Rating : 4.3/5 (243 download)

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Book Synopsis Distribution Data Guide by :

Download or read book Distribution Data Guide written by and published by . This book was released on 1954 with total page 466 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Special Edition Using Microsoft CRM

Author : Laura Brown
Publisher : Que Publishing
ISBN 13 : 9780789728821
Total Pages : 552 pages
Book Rating : 4.7/5 (288 download)

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Book Synopsis Special Edition Using Microsoft CRM by : Laura Brown

Download or read book Special Edition Using Microsoft CRM written by Laura Brown and published by Que Publishing. This book was released on 2004 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: A sophisticated yet easy-to-use software program, Microsoft CRM handles the full range of Sales and Customer Service functions, and allows the user to access key customer and sales information from Microsoft Outlook and the Web. It is designed for rapid deployment, ease of use, and integration with Microsoft Office and Microsoft Great Plains' back-office solutions, increasing information reliability, employee usage and productivity. Special Edition Using Microsoft CRM shows sales, service, and business development specialists how to manage small businesses with the sophisticated technology that, until now, has been reserved for large corporations. Based on the author's real-world experience building CRM systems, this book provides the expert advice that MS CRM users need. To make the move to customer-centric operations using MS CRM, companies need an in-depth guide to managing the process, using the software, and making the implementation decisions that are required.

Marketing Decision Making and the Management of Pricing

Author : Rajagopal
Publisher : IGI Global
ISBN 13 : 1466640952
Total Pages : 274 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Marketing Decision Making and the Management of Pricing by : Rajagopal

Download or read book Marketing Decision Making and the Management of Pricing written by Rajagopal and published by IGI Global. This book was released on 2013-05-31 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides the latest research studies, market analysis, and best practices utilized in emerging markets to gain competitive advantage and market leadership"--Provided by publisher.

The Service-dominant Logic of Marketing

Author : Robert F. Lusch
Publisher : M.E. Sharpe
ISBN 13 : 9780765614902
Total Pages : 478 pages
Book Rating : 4.6/5 (149 download)

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Book Synopsis The Service-dominant Logic of Marketing by : Robert F. Lusch

Download or read book The Service-dominant Logic of Marketing written by Robert F. Lusch and published by M.E. Sharpe. This book was released on 2006 with total page 478 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents a paradigm for the marketing discipline that is service-oriented, customer-oriented, relationship-focused, and knowledge-based, and places marketing, once viewed as a support function, central to overall business strategy. This book elaborates on this model to provide insight and commentary.