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Spanish For Customer Service Workers
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Book Synopsis Spanish for Customer Service Workers by : Antonio Del Torro
Download or read book Spanish for Customer Service Workers written by Antonio Del Torro and published by CreateSpace. This book was released on 2014-08-28 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you feel that not knowing Spanish is holding you back at work? Are you tired of relying on others to communicate a simple message? It's time to learn workplace Spanish! Unlike many Spanish language books that try and teach you everything about Spanish, this book just teaches you what you need to survive in the workplace. Each book in the Spanish for the Workplace series includes basic instructions on pronunciation, tips for learning, power phrases you needed to know at work, and 500 power words for each job. Minute Help Press is building a library of books for people with only minutes to spare.
Book Synopsis Survival Spanish for Customer Service by : Myelita Melton
Download or read book Survival Spanish for Customer Service written by Myelita Melton and published by SpeakEasy Spanish. This book was released on 2006 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book is for professionals involved in all areas of retail sales with no previous experience in the Spanish language. It's also a great tool if you want to brush up on the Spanish you learned in high school or college. Learning Spanish you can use on the job will empower you to provide better service to the nation's increasing number of loyal Hispanic customers. It will also help you instill trust and build valuable, long-lasting relationships."--Back cover
Book Synopsis Real-Resumes for Customer Service Jobs by : Anne McKinney
Download or read book Real-Resumes for Customer Service Jobs written by Anne McKinney and published by PREP Publishing. This book was released on 2005 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Getting jobs in the customer service field will be easier with this book which gives nearly a hundred sample resumes along with the cover letters that introduced the resumes to potential employers. Those who seek employment in any industry will find valuable advice in this book. If you are restructuring or revising your resume, you will find the help you need when you discover this book which focuses on the language and employment history of folks in the customer service business. The book was created based on the experiences of hundreds of job hunters over a 10-year period. Learn how successful people in the customer service field presented themselves to potential employers!
Book Synopsis Spanish and English in U.S. Service Encounters by : Laura Callahan
Download or read book Spanish and English in U.S. Service Encounters written by Laura Callahan and published by Springer. This book was released on 2009-02-16 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service encounters involve communication between strangers. Communication - or, at times, miscommunication - between strangers who come from different groups can foster the formation of stereotypes. This is therefore an area of particular relevance for investigation. Using service encounters as a vehicle, Callahan examines Spanish as social capital in the United States, focusing on who may use this language and under what circumstances. This book contributes to an examination of Spanish in the United States as a language of selected uses and selected users, along with the factors that can influence United States Latinos acceptance of its use by other Latinos and by non-Latinos.
Book Synopsis Front of the House, Back of the House by : Eli Revelle Yano Wilson
Download or read book Front of the House, Back of the House written by Eli Revelle Yano Wilson and published by NYU Press. This book was released on 2020-12-29 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: How workers navigate race, gender, and class in the food service industry Two unequal worlds of work exist within the upscale restaurant scene of Los Angeles. White, college-educated servers operate in the front of the house—also known as the public areas of the restaurant—while Latino immigrants toil in the back of the house and out of customer view. In Front of the House, Back of the House, Eli Revelle Yano Wilson shows us what keeps these workers apart, exploring race, class, and gender inequalities in the food service industry. Drawing on research at three different high-end restaurants in Los Angeles, Wilson highlights why these inequalities persist in the twenty-first century, pointing to discriminatory hiring and supervisory practices that ultimately grant educated whites access to the most desirable positions. Additionally, he shows us how workers navigate these inequalities under the same roof, making sense of their jobs, their identities, and each other in a world that reinforces their separateness. Front of the House, Back of the House takes us behind the scenes of the food service industry, providing a window into the unequal lives of white and Latino restaurant workers.
Book Synopsis Spanish as a Heritage Language in the United States by : Sara M. Beaudrie
Download or read book Spanish as a Heritage Language in the United States written by Sara M. Beaudrie and published by Georgetown University Press. This book was released on 2012-11-13 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is growing interest in heritage language learners—individuals who have a personal or familial connection to a nonmajority language. Spanish learners represent the largest segment of this population in the United States. In this comprehensive volume, experts offer an interdisciplinary overview of research on Spanish as a heritage language in the United States. They also address the central role of education within the field. Contributors offer a wealth of resources for teachers while proposing future directions for scholarship.
Download or read book Resources in Education written by and published by . This book was released on 1998 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Oxford Handbook of Cross-Cultural Organizational Behavior by : Michele J. Gelfand
Download or read book The Oxford Handbook of Cross-Cultural Organizational Behavior written by Michele J. Gelfand and published by Oxford University Press. This book was released on 2024-02-05 with total page 777 pages. Available in PDF, EPUB and Kindle. Book excerpt: The process of globalization has brought into focus the central role of culture in understanding work behavior. In parallel to the accelerating process of globalization, there has been an explosion of empirical studies on culture and organizational behavior. Written by a diverse group of experts in the field, this handbook provides critical knowledge on how cultures vary, and how culture influences basic psychological processes, communication, trust, social networks, leadership, and negotiation. It also covers how to manage multicultural teams, culture and human resource management practices, joint ventures, organizational change, and more.
Author :United States. Congress. House. Committee on the Judiciary. Subcommittee on Civil Rights and Constitutional Rights Publisher : ISBN 13 : Total Pages :330 pages Book Rating :4.:/5 (319 download)
Book Synopsis Title IV Enforcement in Medicare and Medicaid Programs by : United States. Congress. House. Committee on the Judiciary. Subcommittee on Civil Rights and Constitutional Rights
Download or read book Title IV Enforcement in Medicare and Medicaid Programs written by United States. Congress. House. Committee on the Judiciary. Subcommittee on Civil Rights and Constitutional Rights and published by . This book was released on 1973 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Pulling together for productivity a union-management initiative at US West, Inc. by :
Download or read book Pulling together for productivity a union-management initiative at US West, Inc. written by and published by DIANE Publishing. This book was released on with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Hispanic Engineer & IT written by and published by . This book was released on 1990 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hispanic Engineer & Information Technology is a publication devoted to science and technology and to promoting opportunities in those fields for Hispanic Americans.
Author :United States. Congress. Senate. Committee on the Judiciary. Subcommittee on Improvements in Judicial Machinery Publisher : ISBN 13 : Total Pages :220 pages Book Rating :4.0/5 (13 download)
Book Synopsis The Bilingual Courts Act by : United States. Congress. Senate. Committee on the Judiciary. Subcommittee on Improvements in Judicial Machinery
Download or read book The Bilingual Courts Act written by United States. Congress. Senate. Committee on the Judiciary. Subcommittee on Improvements in Judicial Machinery and published by . This book was released on 1974 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Monthly Labor Review written by and published by . This book was released on 1977 with total page 670 pages. Available in PDF, EPUB and Kindle. Book excerpt: Publishes in-depth articles on labor subjects, current labor statistics, information about current labor contracts, and book reviews.
Author :United States. Congress. House. Committee on House Administration. Subcommittee on Elections Publisher : ISBN 13 : Total Pages :1176 pages Book Rating :4.:/5 (318 download)
Book Synopsis The Importance of Poll Workers by : United States. Congress. House. Committee on House Administration. Subcommittee on Elections
Download or read book The Importance of Poll Workers written by United States. Congress. House. Committee on House Administration. Subcommittee on Elections and published by . This book was released on 2008 with total page 1176 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Library Service to Spanish Speaking Patrons by : Sharon Moller
Download or read book Library Service to Spanish Speaking Patrons written by Sharon Moller and published by Bloomsbury Publishing USA. This book was released on 2001-01-15 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: If your library serves a Latino population, you'll want this book. It will help you better serve the needs of Spanish-speaking patrons of all ages. The author gives background information on various Hispanic groups, explaining some of the cultural differences that can lead to misunderstanding. She then offers a variety of program and collection building ideas. A list of distributors of Spanish-language materials-books, periodicals, AV materials, computer and other educational resources-is provided, as well as Web site addresses of Spanish-language sites. Vocabulary lists for library and computer-related words and phrases and guidelines for correctly writing Spanish words are also included.
Download or read book Women Workers in California written by and published by . This book was released on with total page 10 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis OECD Reviews on Local Job Creation Preparing the Basque Country, Spain for the Future of Work by : OECD
Download or read book OECD Reviews on Local Job Creation Preparing the Basque Country, Spain for the Future of Work written by OECD and published by OECD Publishing. This book was released on 2020-12-21 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: COVID-19 is testing the Basque Country’s (Spain) resilience. Before COVID-19, employment indicators were recovering from the 2008 crisis, while automation of production was underway. Job quality remained low despite rising educational attainment in the region. COVID-19 is likely to accelerate structural changes in the labour market, including automation and digitalisation.
