Quality Management and Accounting in Service Industries

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Author :
Publisher : Routledge
ISBN 13 : 1000610861
Total Pages : 211 pages
Book Rating : 4.0/5 (6 download)

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Book Synopsis Quality Management and Accounting in Service Industries by : Wojciech Sadkowski

Download or read book Quality Management and Accounting in Service Industries written by Wojciech Sadkowski and published by Routledge. This book was released on 2022-05-17 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: The process of globalisation in world markets, and the growing number of enterprises competing with one another in terms of the products and services they offer, naturally leads to the improved efficiency of management systems. Efficiency is required in order for these entities to maintain competitiveness. To assess the efficiency of their management systems, enterprises use quality cost calculation. This book fills the research gap concerned with the scientific study of the quality cost calculation, with regard to service companies. It offers the authors' concept of using the cost of quality calculation as a tool for assessing the efficiency of the management systems of service companies. The book consists of six chapters that present both a theoretical and an empirical part. In the theoretical part, the following issues are discussed: quality costs; the evolution of quality cost calculation; quality cost calculation models and their applications to date; and the specific way in which service companies operate. The practical part presents the authors' model of quality cost calculation along with the adopted assumptions and cost structure, as well as the research methodology and verification of the use of the developed model in a selected service company. The research gives credence to the role and importance of this tool in economic practice. The book will be desired reading by both theoreticians and practitioners of quality management and accounting. It is also a valuable resource for master’s and doctoral students wishing to broaden their knowledge of quality costs and their calculation in the fields of economics and management. The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

Principles of Quality Costs, Fourth Edition

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Publisher : Quality Press
ISBN 13 : 0873898494
Total Pages : 239 pages
Book Rating : 4.8/5 (738 download)

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Book Synopsis Principles of Quality Costs, Fourth Edition by : Douglas C. Wood

Download or read book Principles of Quality Costs, Fourth Edition written by Douglas C. Wood and published by Quality Press. This book was released on 2012-12-28 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: The last decade has seen wide changes in how quality standards are applied in industry. We now have two functions: quality assurance and process improvement. Quality assurance focuses primarily on product quality, while process improvement focuses on process quality; the principles of quality cost support both. The purpose of this book remains the same as the third edition: to provide a basic understanding of the principles of quality cost. Using this book, organizations can develop and implement a quality cost system to fit their needs. Used as an adjunct to overall financial management, these principles will help maintain vital quality improvement programs over extended timeframes. This fourth edition now includes information on the quality cost systems involved with the education, service, banking, and software development industries. You'll also find new material on ISO 9001, cost systems in small businesses, and activity based costing. Additional information on team-based problem-solving, customer satisfaction, and the costs involved with the defense industry are also offered.

Quality

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Author :
Publisher : Springer
ISBN 13 : 9811312710
Total Pages : 393 pages
Book Rating : 4.8/5 (113 download)

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Book Synopsis Quality by : S. P. Mukherjee

Download or read book Quality written by S. P. Mukherjee and published by Springer. This book was released on 2018-07-13 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a comprehensive overview of quality and quality management. It also explores total quality management, covering its human, technological and analytical imperatives. It also examines quality systems and system standards, highlighting essential features and avoiding a reproduction of the ISO 9000 standard, as well as people-related issues in implementing a quality system. A holistic understanding of quality considerations, which now permeate every aspect of human life, should guide related policies, plans and practices. The book describes the all-pervasive characteristics of quality, putting together diverse definitions of "quality," outlining its different dimensions, and linking it with reliability and innovation. It goes on to assess the quality of measurements in terms of precision, accuracy and uncertainty and discusses managing quality with a focus on business performance. This is followed by a chapter on improving process quality, which is the summum bonum of quality management, and a chapter addressing the crucial problem of measuring customer satisfaction through appropriate models and tools. Further, it covers non-traditional subjects such as quality of life, quality of working life, quality assurance and improvement in education, with special reference to higher education, quality in research and development and characterizes the quality-related policies and practices in Indian industry. The last chapter provides a broad sketch of some recent advances in statistical methods for quality management. Along with the research community, the book’s content is also useful for practitioners and industry watchers.

Quality Costing

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Publisher : Routledge
ISBN 13 : 1351907271
Total Pages : 206 pages
Book Rating : 4.3/5 (519 download)

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Book Synopsis Quality Costing by : Barrie G. Dale

Download or read book Quality Costing written by Barrie G. Dale and published by Routledge. This book was released on 2017-07-05 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality costs help to show the importance of quality-related activities to management; they demonstrate the cost of non-quality to an organization; they track the causes and effects of the problem, enabling the working out of solutions using quality improvement teams, and then monitoring progress. As a technique in the introduction and development of TQM, quality costing is a powerful tool for enhancing a company’s effectiveness. Quality Costing provides pragmatic advice on how to set about introducing and developing a quality costing system and using the data that emerges. This third edition (strengthened by additional data from a range of organizations) provides sound practical guidance on how to define, identify, collect, measure, analyse, report and use quality costs. This established text has proved invaluable to managers and quality professionals, students and academics alike - the new edition ensures its continued position as the leading book in the field.

Cost Modelling

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Publisher : Taylor & Francis
ISBN 13 : 0419192301
Total Pages : 500 pages
Book Rating : 4.4/5 (191 download)

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Book Synopsis Cost Modelling by : Martin Skitmore

Download or read book Cost Modelling written by Martin Skitmore and published by Taylor & Francis. This book was released on 1999 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cost models underlie all the techniques used in construction cost and price forecasting. An understanding of the various types of models is vital to the success of forecasting, implications of design decisions and to effective cost control.

Health System Efficiency

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Publisher : Health Policy
ISBN 13 : 9789289050418
Total Pages : 264 pages
Book Rating : 4.0/5 (54 download)

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Book Synopsis Health System Efficiency by : Jonathan Cylus

Download or read book Health System Efficiency written by Jonathan Cylus and published by Health Policy. This book was released on 2016-12-15 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book the authors explore the state of the art on efficiency measurement in health systems and international experts offer insights into the pitfalls and potential associated with various measurement techniques. The authors show that: - The core idea of efficiency is easy to understand in principle - maximizing valued outputs relative to inputs, but is often difficult to make operational in real-life situations - There have been numerous advances in data collection and availability, as well as innovative methodological approaches that give valuable insights into how efficiently health care is delivered - Our simple analytical framework can facilitate the development and interpretation of efficiency indicators.

Integrated Product Testing and Evaluation

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Publisher : CRC Press
ISBN 13 : 9780824774707
Total Pages : 376 pages
Book Rating : 4.7/5 (747 download)

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Book Synopsis Integrated Product Testing and Evaluation by : Gilmore

Download or read book Integrated Product Testing and Evaluation written by Gilmore and published by CRC Press. This book was released on 1986-04-01 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt:

NASA SP-7500

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Publisher :
ISBN 13 :
Total Pages : 596 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis NASA SP-7500 by : United States. National Aeronautics and Space Administration

Download or read book NASA SP-7500 written by United States. National Aeronautics and Space Administration and published by . This book was released on with total page 596 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Cost-Benefit Analysis of Environmental Health Interventions

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Publisher : Academic Press
ISBN 13 : 0128129360
Total Pages : 312 pages
Book Rating : 4.1/5 (281 download)

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Book Synopsis Cost-Benefit Analysis of Environmental Health Interventions by : Carla Guerriero

Download or read book Cost-Benefit Analysis of Environmental Health Interventions written by Carla Guerriero and published by Academic Press. This book was released on 2019-11-29 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cost-benefit Analysis of Environmental Health Interventions clearly articulates the core principles and fundamental methodologies underpinning the modern economic assessment of environmental intervention on human health. Taking a practical approach, the book provides a step-by-step approach to assigning a monetary value to the health benefits and disbenefits arising from interventions, using environmental information and epidemiological evidence. It summarizes environmental risk factors and explores how to interpret and understand epidemiological data using concentration-response, exposure-response or dose-response techniques, explaining the environmental interventions available for each environmental risk factor. It evaluates in detail two of the most challenging stages of Cost-Benefit Analysis in 'discounting' and 'accounting for uncertainty'. Further chapters describe how to analyze and critique results, evaluate potential alternatives to Cost-Benefit Analysis, and on how to engage with stakeholders to communicate the results of Cost-Benefit Analysis. The book includes a detailed case study how to conduct a Cost-Benefit Analysis. It is supported by an online website providing solution files and detailing the design of models using Excel. - Provides a clear understanding of the core theory of cost-benefit analysis in environmental health interventions - Provides practical guidance using real-world case studies to motivate and expand understanding - Describes the challenging 'discounting' and 'accounting for uncertainty' problems at chapter length - Supported by a practical case study, online solution files, and a practical guide to the design of CBA models using Excel

Water Reuse

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Publisher :
ISBN 13 :
Total Pages : 516 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis Water Reuse by : Water Resources Scientific Information Center

Download or read book Water Reuse written by Water Resources Scientific Information Center and published by . This book was released on 1973 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Air Pollution Abstracts

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Publisher :
ISBN 13 :
Total Pages : 810 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Air Pollution Abstracts by :

Download or read book Air Pollution Abstracts written by and published by . This book was released on 1974 with total page 810 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Environmental Protection Research Catalog: Indexes

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Publisher :
ISBN 13 :
Total Pages : 1478 pages
Book Rating : 4.:/5 (7 download)

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Book Synopsis Environmental Protection Research Catalog: Indexes by : Smithsonian Science Information Exchange

Download or read book Environmental Protection Research Catalog: Indexes written by Smithsonian Science Information Exchange and published by . This book was released on 1972 with total page 1478 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Selected Water Resources Abstracts

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Publisher :
ISBN 13 :
Total Pages : 496 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Selected Water Resources Abstracts by :

Download or read book Selected Water Resources Abstracts written by and published by . This book was released on 1986 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Socioeconomic Environmental Studies Series

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Publisher :
ISBN 13 :
Total Pages : 1132 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Socioeconomic Environmental Studies Series by :

Download or read book Socioeconomic Environmental Studies Series written by and published by . This book was released on 1973 with total page 1132 pages. Available in PDF, EPUB and Kindle. Book excerpt:

After–sales Service of Engineering Industrial Assets

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Publisher : Springer Science & Business Media
ISBN 13 : 3319037102
Total Pages : 328 pages
Book Rating : 4.3/5 (19 download)

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Book Synopsis After–sales Service of Engineering Industrial Assets by : Vicente González-Prida Díaz

Download or read book After–sales Service of Engineering Industrial Assets written by Vicente González-Prida Díaz and published by Springer Science & Business Media. This book was released on 2014-01-10 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services. “After–sales Service of Engineering Industrial Assets” comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in after sales management, assets engineering and warranty management.

EPA-R5

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Publisher :
ISBN 13 :
Total Pages : 412 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis EPA-R5 by :

Download or read book EPA-R5 written by and published by . This book was released on 1973 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Managing Quality

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119130913
Total Pages : 352 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis Managing Quality by : Barrie G. Dale

Download or read book Managing Quality written by Barrie G. Dale and published by John Wiley & Sons. This book was released on 2016-06-21 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: An essential quality management resource for students and practitioners alike—now in its sixth edition This popular and highly successful text on Quality Management has been fully revised and updated to reflect recent developments in the field. New to the Sixth Edition is timely coverage of agile development, emerging markets, product research, evidence based decision-making, and quality control. Some of the material has been re-ordered and changes to terminology have been made to bring the book completely up to date. Contributions from new co-author David Bamford offer insights from a veteran teacher and practitioner. A popular resource for students, academics, and business practitioners alike Combines the latest information on quality management system series standards with up-to-date tools, techniques and quality systems Includes insights on quality, operations management, and strategic process improvement Highly relevant for professionals, particularly those involved with reacting to rapid developments in the global market The word "quality" has many definitions, dependent on context and situation. It is often over-used but always in-demand, and it can make or break a business. Quality management is becoming an increasingly vital factor in the success of a product or service, and it requires constant attention and a continuous drive to do better. Managing Quality is a comprehensive resource that helps you ensure – and sustain – high quality standards.